Optus Outage Report in Kentucky, Uralla, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Kentucky, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Optus
Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (8%)
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E-mail (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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D L (@20Dlow) reported
@Optus @RunnerSA18 As previous people have pointed out. We are only just finding out about this data breach now. Days after it has happened. I appreciate you are “contacting everyone individually” but a customer wide communication is imperative. You must do this now.
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One More Beer (@ShpongledHard) reported
Imagine the meeting that this line of attack came from lmao "we need to appeal to nationalism and defense to get pressure on the government to save us and make people think this isn't simply an Optus Problem"
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🌱💧🌴🤑🎓🛶Dirk Gently (@envirorealism) reported
@KimWomenginet Reputable telcos around the world provide identity theft services free to customers who are victims of data breaches. If Gladys is at Optus, I would imagine it is 100% a customer’s problem.
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Guy Incognito (@MantleFlag) reported
@cameronwilson As an optus customer I havent heard **** from optus. No email, no message. I literally only know what I've seen on twitter. Kelly wants Australia to do her job, because she hasn't ******* done it.
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Dean Rosario (@DeanRosario) reported
Was only an Optus customer for EPL past few yrs. Thankfully, 100 pts ID not req'd for that. Was with Optus cable internet ~20 yrs, before moving with NBN in 2019. So, let's hope @GladysB organised for Daryl Maguire's tractor to shred all obsolete data. 🤞🏾
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nic aintnon 🌻 (@whambamthkymam) reported
@NeevaStephen @Optus Will PM you. This is another issue, Optus have made no attempt to contact customers about the latest issue. They should be providing advice on how people now take action to protect themselves instead all we hear is information via the press. They are a disgrace!
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Octopus Inc. (@iamoctopusinc) reported
@skulzy87 @Optus A friend of mine spoke to Optus on live chat and they confirmed his account has been flagged as compromised but the support agent couldn't tell him what data has been leaked. They said Optus would reach out in 24-48hrs with updates. Not a great response.
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Dale, fangirling PRGuy. Always. 🌈 (@DaleHof1234) reported
Huge sigh of relief because I was with them before this date. The Guardian: "Optus customers dating back to 2017 may be caught up in the massive hack of the telco’s customer database, the company’s CEO has revealed."
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nic aintnon 🌻 (@whambamthkymam) reported
@NeevaStephen @Optus Lock down your credit reports if you are concerned. That’s pretty much the only thing thats provided peace of mind, excellent advice from another wonderful Twitter pal. Won’t @ them due to privacy. The perpetrators tried obtaining credit in my name and locking the reports helps.
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Neil Wray (@neilw101) reported
@sophie_walsh9 @9NewsSyd The very least Optus can do now is to let anyone who asks out of their current contract at zero cost to the customer. They have aloud our trust in them to be breached.