Optus outages and service status in Kentucky, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DΛMΘ (@DAM01983) reported 4 minutes ago

  @Optus what's with your reception and your internet lately? Down to 4g and 2 bars on reception and my home internet keeps cutting out or not working Past a joke

• 
  Wayne Reardon (@WayneReardon) reported 5 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  まどか27卒 (@survivejp_0423) reported 7 minutes ago

  @Optus I have been trying to contact support regarding unexpected OPTUS PREPAID charges but have not received a response. Could someone please assist urgently?

• 
  Lozza! 💙💛🦅 (@lozza929406) reported 9 minutes ago

  @DylanMcEvoy Is that at optus? WTF

• 
  Tony Chatham (@tony_chatham) reported 11 minutes ago

  @Optus Do you train your Indian ‘Customer Service’ staff to be difficult, unresponsive and mendacious ?

• 
  rob2511 (@KymRob25112) reported 13 minutes ago

  I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

• 
  Bec (@bec_did) reported 16 minutes ago

  Sitting at Optus Stadium refreshing the @WestCoastEagles X feed waiting for an update on The Boy. Looked like a hammy and I’ll donate mine to fix his #AFLEaglesPort

• 
  Mimama 🐕🐝🦋🦉 (@BConn39) reported 17 minutes ago

  @ProudLeftyHatr @AustralianCelt @SkyNewsAust Petal, those flights have been checked and passed by the parliamentary office. She had other flights booked, they were cancelled as Wells dealt with the Optus fall out. Last minute flights were secured. Acting like this has never happened before is just pathetic. Born yesterday?

• 
  ARTCvan 🍉 (@ARTCvan) reported 20 minutes ago

  @frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight

• 
  PaulieC (@pauliec80859931) reported 21 minutes ago

  Hutchy reckons Freo is a bigger club than C'wood at the moment. Freo are playing great footy & deserve to be flag favourites. However, even if Optus Stadium had a similar capacity to the MCG, I doubt they would be attracting crowds of 80,000 plus on a regular basis. Financially, the pies are all over them. I would also argue that WCE are the No.1 WA team by a stretch (4 flags, tainted or otherwise) despite 4-5 poor years.