Optus outages and service status in Kentucky, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 9 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  DaPeach (@DiZPeach) reported 14 minutes ago

  @noplaceforsheep We were with Optus for over 15 years. Then they decided that they were pulling out of our area. Bad luck to us. Still after another 15 years trying to sort out random accounts. Baaaaaaaastards.

• 
  Peter Lewis (@Peter_Lewis747) reported 16 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  Geoff (@GeoffPAus) reported 18 minutes ago

  @Optus The issue we have is that OPRUS has a history of being hacked and not doing the right thing by its customers so why would I trust you with storing my credit card information and deducting whatever you want? Optus SHOULD MAINTAIN THE OPTION TO ALLOW ITS CUSTOMERS TO POST PAY…

• 
  Warge (@Warge6) reported 19 minutes ago

  @AdityaS41869751 @randomcricstat Heads batting at the Optus to England off the back foot mainly But yes these drop in pitches on multi sport grounds are awful they break up and crack so easily or you leave enough grass on the top and it’s like your playing on a minefield

• 
  rach (@rachael18536941) reported 22 minutes ago

  @6bretto9 I’m worried hawks won’t go deep in the finals as the first game for us if we stay 4th we have to play Freo at Optus and that sucks

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 22 minutes ago

  @opf_pk Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please raise with Jazz to talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  C’hristo (@Baradine1566) reported 26 minutes ago

  @JT3228440527570 Can we organise another Optus outage please, Telstra don't be shy you can join too.

• 
  ralph horowitz (@rtralphy) reported 28 minutes ago

  The same ppl who are praising the Gold Coast Suns for getting Scott Pendlebury were praising them for getting Christian Petracca. Two years ago Touk Miller, Noah Anderson & Matt Rowell led them to a finals win over Fremantle at Optus Cohesion fail 101 x 2?

• 
  Optus (@Optus) reported 30 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel