Optus outages and service status in Kentucky, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M (@imboudee) reported 5 minutes ago

  @beeradmoore @robb_j_m Also, Optus have $10 for 30GB at the moment but will slow you down to 1.5 mbit when limit reached.

• 
  Anthony Smith (@Anthonydsmith86) reported 9 minutes ago

  Anyone else thinking North Melbourne could be a banana peel this week? Fremantle have been dominating and if it were at Optus I wouldn’t even be considering it but down in Bunbury in the wind, could it even things up?

• 
  kane (@kanethesaint) reported 9 minutes ago

  @eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.

• 
  🏴‍☠️ Purple Haze⚓️ (@PurpleHaze_Lee) reported 10 minutes ago

  In 3 weeks, Freo play StK at Optus. During that time, I hope I can forget that the Blues had a red hot sniff on the road against the Dockers while the Saints stomped on their dead carcass in front of the Blues home crowd. One year ago today, 94-33. Never forget that one.

• 
  lucas (@lukyydukes) reported 11 minutes ago

  Of course the bad weather finally hits Perth when the Eagles have a run of Optus Stadium games.

• 
  K S (@siento) reported 11 minutes ago

  @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.

• 
  💧Jenny White (@jennywhite38) reported 13 minutes ago

  @Optus Was wondering how long its going to be before I can make ph calls, receive texts and do internet banking with mobile, as postcode 3139 seems to have no service due to works?

• 
  DΛMΘ (@DAM01983) reported 14 minutes ago

  @Optus what's with your reception and your internet lately? Down to 4g and 2 bars on reception and my home internet keeps cutting out or not working Past a joke

• 
  Wayne Reardon (@WayneReardon) reported 15 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  A guy down under (@Fremean) reported 17 minutes ago

  @missrobinson I made Vodafone give me a new customer discount by asking them after 20 years why new customers get better treatment, do I need to switch to Optus for 6 months to come back as a new customer.