Optus

Optus Outage Report in Kentucky, Uralla, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kentucky, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kentucky, Uralla, State of New South Wales 02/01/2026 06:55

February 01: Problems at Optus

Optus is having issues since 10:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Aus_Anarchist Mere Mortal (@Aus_Anarchist) reported

    Not enough in my bank to cover phone bill, Optus proceeds to forget my current bank details ever existed, what ********?

  • AlexWatt Alex secret (@AlexWatt) reported

    @OptusStadium Hi. when U2 played at Optus we couldn’t even make out what tune they were playing so bad were the stadium acoustics. We along with thousands of others left early. Spin fwd to Guns and Roses and same. When will you fix the acoustics?

  • VB_82 Vytas Birstonas (@VB_82) reported

    @juniperjessi @libyanfighter90 @datenasrin And look at what happens when you give your ID to legit companies like Optus, never mind some random WL you've never met. Same with deposits, I've actually pre paid nearly a year's worth of visits before, but never for the first meeting

  • Hope_d2704 Hope Douglas (@Hope_d2704) reported

    @Optus I need help from your amazing Twitter team AGAIN! I can’t get a response from a case manager on an overcharge and I keep getting emails saying my service will be limited tomorrow. I keep reaching out to them but no response 🙁

  • exkiwiforces Scud terrorising batsman &bowlers @Heathcote CC NZ (@exkiwiforces) reported

    @Suttz31 Break it down even further it's about 1 in 4 Seats being occupied at Optus Stadium Ouch! Imagine 6k punters attending for the first 3 Days of the 3rd Test at MCG! There would be more Toffs (members) attending both Test Matches than us punters for starters LoL.

  • Moothu22 Moothu (@Moothu22) reported

    @Optus Update: No technician ever showed up. I got a call from customer support saying one was never booked so they got me to change my internet plan instead to get a new modem sent out. Hopefully something actually happens this time, it's getting quite stressful as i need it for work!

  • VeronicaPrice3 Veronica✌️ (@VeronicaPrice3) reported

    @nessa_undreza I got my new license today after the Optus issue…seems to be exactly the same as the old one. I thought we were meant to get a new number.

  • Earth_God_ 🎃 TwistedFate Pumpkins 🎃 (@Earth_God_) reported

    51% of memory used. 7.84GB free. 16GB crappy phone, with no screenshot capability, and a blurry useless camera. So stop trying to upload crap to my crappy phone fatso, because you will only brick it, and not achieve anything. Optus X start 2. Google it!!!

  • NBarton Nathan Barton 🇦🇺 🇹🇼 🇺🇦 (@NBarton) reported

    @angelatmosphere Where? What? From who? I am serious, I want to support this, but the details are insufficient... I won't sign up to optus without reading the terms and conditions, how can we support something with so little actual detail by the government?

  • Moothu22 Moothu (@Moothu22) reported

    @Optus After a few more phone calls someone finally helped and are apparently sending a technician to help. Though the fact that I was constantly hung up on or asked to get a new plan and spend more money and not helped before hand was still very frustrating as a customer.