Optus Outage Report in Kentucky, Uralla, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kentucky, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 08: Problems at Optus
Optus is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ian B2
(@IanB25) reported
@timburrowes I am an affected Optus customer but I am really interested in what material difference the suggestions from the communications experts would have made? This belief that you can media manage your way out of a crisis has to stop.
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Jason Cadee
(@JasonCadee5) reported
@PeterHooley12 @Optus @OptusSport How’s on top of that my internet has been in and out for 6 week. No change to my bill or anything other then a “sorry” for the outage.
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Skarezo Snr
(@Fanatic4futball) reported
@AmyRemeikis That's because they've leaked all their customer's records, everything they ever collected. They never removed old customer records. Optus are lying to us!
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MRMunro
(@MunroMRM) reported
@Optus Just spent >4hrs waiting for chat on My Account to could cancel my service. 2 days left of billing cycle. Usage data will show I'm not using service after 30/09/22. I'm no longer in contact as of 2021. Just a heads up, not paying for a service I'm not using and don't want.
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Bea, maker of ruckus 🏳️🌈✝️
(@BelindaJoy79) reported
Hey @Optus I have an idea. How about you make the next issue of our bills = $0. That will help make up for the cost of us needing to replace everything!
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Dwight Walker
(@dwightwalker) reported
maybe @optus #databreach will drive away past customers and customers alike rather than attract them back or make them want to stay customer longer
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bluejet
(@_bluejet_) reported
@VictorDominello I doubt optus can inform everyone of the leak. Since some of the emails in the leaks are either invalid or optus own emails that can only be accessed if you were a customer. Not for the previous customers. Why not just follow suit like the other states? Free replacements
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Corrie
(@corrie_eats) reported
@TIFFINbitesized Same. But we signed up as Optus customers in probably 2010, a long time ago. Have changed both drivers license and passport in the meantime. I feel I am not as concerned. I usually show only drivers license and never passport for POI anyway.
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Trent
(@trentontheradio) reported
@cindyn @Optus As far as I can tell only emails. Those providers who are MVNOs on the Optus network who wanted to confirm they were not impacted apparently txt customers to inform them however.
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Matt
(@gummatt) reported
@domknight @Optus A mobile phone company should have no need to know who the customer is.