Optus Outage Report in Kentucky, Uralla, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kentucky, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (36%)
-
Phone (31%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul M 🦘
(@billiejoe87) reported
@Optus I have DM'd you. Honestly not holding out any hope with the way I've been treated. In fact, looking to press send on my experience to a number of journalists on here, as I've been treated absolutely appallingly by your customer service.
-
neke
(@neke86_) reported
There ought to be mandatory disclosure for data loss and breaches that includes the vendors involved in protecting that entity. Too many **** products and services surviving because there's actually **** all skin in the game when they get it wrong. Uber? Optus? Medibank?
-
kim willis
(@kim1_kw) reported
@LuanaGoriss Maybe if the hackers start targetting the govt they might take more notice. I'm in a nightmare over optus.....today TMR online services was down. My Gov never sends messages like that....what a mess!!
-
Paul K
(@paulipaulyk) reported
@Optus Sounds like I need Optus to activate it on the network before I set it up on my phone. Is this something you guys can sort out or do I need to call a team?
-
Glen Schaefer
(@hardenuppete) reported
@Optus It's the oldest call Telecoms call centre trick in the book, to blame the customer premise equipment instead of investigating and acknowledging service issues. It's compounded when Optus refuse to provide and Australian based call centre for customer support. #Optus
-
Michael Walker
(@mdfwalker) reported
Interesting that as an @Optus customer, and following the data breach, they have decided to increase the cost of my mobile plan. Tried calling them this morning and after being on hold for 10 mins, was told they could not take my call. 😞😞
-
gcov
(@gcov5) reported
from
Adelaide, State of South Australia
Optus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...
-
Glen Schaefer
(@hardenuppete) reported
I asked them to transfer me to someone else and he refused, and when I asked for a contact number in Australia he cut me off. If this is the kind of customer service that Optus customers can expect to receive after the massive data breach then your business deserves to fail.
-
Dom Flanagan
(@DomFlanaganC300) reported
Waiting for 20 minutes waiting to be put through to billing department @Optus they decide to hang up on me. #Shooooort
-
Stellaimber
(@glendasutardy) reported
Anyone in Melbourne havie trouble with Optus internet connections last night? It was more off than on all night.