Optus Outage Report in Kentucky, Uralla, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Polla Steele (@PJS_84) reported 2 minutes ago

  Just had a call from Optus because I lodged a complaint and was able to get a direct answer on what data they have lost of mine. The service consultant was amazing and hopefully Optus uses voice analytics on 'Executive Team'. The end.

• 
  Greg (@Greg_CHF) reported 3 minutes ago

  @TheShovel @WeTheVoters2013 I called @Optus to get details of what IDs had been hacked after hearing 0 from them. They asked my dob as part of I’d process, then said my drivers license was affected. Then said we need to update your dob - they had it as 1 Jan 1901! Being hacked is least of their problems!

• 
  stranger (@strangerous10) reported 4 minutes ago

  Labor’s Stephen Jones rips into Optus, slamming them for “engaging and briefing lawyers” instead of “communicating with customers” Says this “resulted from their botch-up” leading to a “crisis” & instead of trying to find a fix, they are looking for ways to cover their arses.💥

• 
  Nole (@skyxxngd) reported 5 minutes ago

  @FinancialReview The Optus breach is exactly the reasons why we don’t want a digital identity. All our data there for the taking in one place . How stupid

• 
  jan sweet (@jansweet01) reported 7 minutes ago

  ?Weird. Optus Noosaville says no problems if received email saying various ID nos comprimised. Every customer got one. If you don't get another email telling you data is compromised then all OK. And no second email is being sent to say all IS OK. When someone says "trust me"?!

• 
  Simon Hales (@S_Hales) reported 8 minutes ago

  @Optus @RunnerSA18 Weeks out now and apart from the original @Optus email that stated what they had exposed to a hacker. ZERO follow up for me personally. I have heard the "we have contacted customer most at risk". But ZERO otherwise. Clearly they don't want to retain their customers PATHETIC.

• 
  Liza Brown (@MrsBrownNo3) reported 9 minutes ago

  @Optus I have received an email on the 24/09/2022 that my DATA (I am a former customer)or some of my personal information have been disclosed on that recent cyberattack. Do I need to wait for another email to let me know if I needed to get a new license? Or should I do it now?

• 
  Arkin (@ArkinBarkin) reported 11 minutes ago

  @abcnews As a optus customer its not a lawsuit i will be involved in. As long as the cost of my phone and internet contracts don't increase I say go for it. 🤑

• 
  layingcable (@dumpsontweets) reported 11 minutes ago

  So now that @Optus have contacted me to tell me that my details and my licence have been stolen are you actually going to delete my data now? I'm not a customer anymore guys.

• 
  William Schild (@Miallopineapple) reported 13 minutes ago

  @strangerous10 Well ..... what happened to being transparent? If I was an Optus customer I would seriously want to know what went wrong before I could trust them again.