Optus outages and service status in Kentucky, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spag Bol Boy🍝 (@blu_boys) reported 3 minutes ago

  @sueytweets @lainie_york I might pop in to Optus to get a new one but it’s not on the top of my to do list. Apple purposely do this when a contract is finished slow the phone down and battery too.

• 
  Cdbrown (@BrowntownBrew) reported 4 minutes ago

  @DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.

• 
  Tams (@Sam83826561) reported 8 minutes ago

  @jobsta @SBS Cant even get the app to stream the game, reminds me of the massive Optus fail

• 
  Eddy ≅ (@e6dym) reported 8 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

• 
  Warren (@Wazzels5) reported 12 minutes ago

  @Optus gee what an awful service, been a customer for 24 years and I’m about to leave just because your business wont let me pay manually like i have for 24 years. Just awful. Not once have i asked for anything. Where is the loyalty to loyal customers??

• 
  Adam Watson (@AdamWatsonv3mz) reported 13 minutes ago

  @CrownedChaos_ The Optus is awful

• 
  theseus 🍉 (@theatricalturd) reported 15 minutes ago

  wtf is wrong with the deck at optus #AFLFreoHawks

• 
  Max Thum (@maxxthum) reported 17 minutes ago

  Also, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.

• 
  Dave (@Dave87990998) reported 17 minutes ago

  @freodockers loss fixed how many miss in optus this is ridiculous coach how did u select ur forwards today all are like my ****

• 
  Robert SpeedBird (@SpeedBirdEU) reported 18 minutes ago

  @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.