Optus Outage Report in Kentucky, Uralla, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  الشيخ الشريب (@Muhammed_Ayad) reported 3 minutes ago

  @Optus what am i suppose to do to have the home internet back during holidays?!, case number 100175242 has not been resolved since 5 days now, your Customer Service system is down no messages and nobody is answering anything, the first thing i will do in 2021 is changing you..

• 
  ஆத்மா (@anandvdl) reported 6 minutes ago

  @Telstra Hello team i bought one telstra sim card 2 days before still it was not activated This worst service in my point of view I bought optus in airport within 2 mins it was activated. Totally disappointed with yours

• 
  2CentsForEveryone (@Kobe40282253) reported 9 minutes ago

  @Optus are you having NBN issues in Fortitude Valley, QLD? My devices are experiencing intermittent services for an hour now

• 
  Scott Patten (@ScottPatten76) reported 10 minutes ago

  @gwynne007 @FFA @ALeague Are Optus showing the love though or are they using the old cheap tactic (the CMPunk card) of whinging, bitching & moaning about it while not actively being involved in a solution. They haven’t put in an offer supposedly & when asked they said they weren’t interested at the time.

• 
  @pushntime making a mile (@pushntime) reported 11 minutes ago

  @JoJomills13 Again says a lot for Optus yes dosent it every couple of days he has no service 😡😡😡😡😡

• 
  Jacob Landsmeer (@jlandsme_93) reported 13 minutes ago

  Looking forward to having the Scorchers back at Optus Stadium for meaningless #BBL10 games because they were utterly shambolic on the road beforehand. How is this team so bad? Serious question marks on some senior players and the coach.

• 
  Andrew Howard (@thirtyfiveblack) reported 14 minutes ago

  @Optus Billing address was done via My Account. I’m trying to update the service address. The 4G modem thinks it’s 100km away from its actual location

• 
  〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported 19 minutes ago from Westfield, Western Australia

  @Optus hello Optus 3 times I contacted you in over 2 months to cancel a service 3 times you say its fixed and for 3 months you send me bills Do you have Customer Service because for 3 months you say its fixed but it is NOT ! STOP SENDING ME A BILL FOR A SERVICE I CANCELLED

• 
  Lord - Sir Thomas Wynn (@mister_wynn) reported 24 minutes ago

  @borgc @rooze_henri @Telstra Optus tested my suburb and then at least gave me a refund for a service that the NBN can't provide.

• 
  Danny T. (@happyboydanny) reported 25 minutes ago

  Over a week of maintenance on Optus broadband in central Sydney and no updates. Really unimpressed with this service @Optus