Optus outages and service status in Kentucky, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ky Broome (@KyBroome35) reported 14 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  Paddy (@Dabatsau) reported 15 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  carl108⚓️ (@c108_c) reported 15 minutes ago

  @ImissFrosty Two Vic sides- right? And took a pandemic for said finals to even be at Optus- right? If you just wanna talk ****, have at it. But my point is telling us to learn how to handle hostile crowds at the G is tricky when we get fk all opportunities to do so.

• 
  Dave (@Dave87990998) reported 16 minutes ago

  Frederick has never kicked multiple goals outside optus @freodockers

• 
  Katrina Larsen (@KatrinaLarsen) reported 17 minutes ago

  @optus_help I’m not entering my personal details to one more Optus representative. This needs to be escalated to the Ombudsman. No one can respond or communicate with me about this issue. And there has been absolutely no effort to restore services.

• 
  Dave (@Dave87990998) reported 17 minutes ago

  If 80% of the games this season was not in optus freo will not be in no1. Taday game is ****.u might ne a minor premier but not a premiership winner in this form.Always winning 2nd half this will not work in finals lets wait and watch @freodockers

• 
  Heidi (@HBoo71) reported 18 minutes ago

  @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!

• 
  Optus (@Optus) reported 20 minutes ago

  @saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik

• 
  Freo ⚓ Pope (@FreoPope) reported 20 minutes ago

  @Kimbo_Ramplin @_BradleyWilliam The problem is at Optus there will only be a few hundred tickets at $35. They lie by omission about the split between ticket prices. Most seats at Optus "no bad seats" Stadium will be category 1 or 2.

• 
  Humanitarianella (@BecauseImElle) reported 23 minutes ago

  Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.