Optus outages and service status in Kentucky, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony K (@TKags) reported 7 minutes ago

  @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  Weerona Farm (@KalliopiOlympou) reported 10 minutes ago

  @Optus @alexblair_1 Same problem QLD 4520 ... low quality stream and constant buffering ... not happy Optus

• 
  Warren (@Wazzels5) reported 11 minutes ago

  @Optus @statsey Worst service going around from a telco. @Optus your ceo is a joke of a human. Can’t wait to post more and more of how bad the service is.

• 
  Optus (@Optus) reported 12 minutes ago

  @KalliopiOlympou Hi Weerona, so that we are on the same page, are you facing issues with your Optus home internet connection or streaming the match in general? As we are not broadcasting the FIFA World cup anymore. We don't have the broadcasting rights. If your internet is working fine and it is a streaming issue then you will have to contact SBS or the broadcaster. On the other hand if your are facing issues with your Optus home internet connection, then please send us a direct message with the details to proceed. Kartik

• 
  Meg (@MeggaDons) reported 15 minutes ago

  The Eagles are the most confusing team in the comp.. hardly win a game, different team playing at Optus but they lose to Richmond there of all teams.. and now beating up on the Giants. Da **** #AFLEaglesGiants

• 
  bndt (@banditkayfabe) reported 15 minutes ago

  Bunbury, BYE, Optus, Optus? For 4 weeks? Never heard of such a thing for WA!

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  The Waalitj Nest 🦅 (@reidallaboutit9) reported 16 minutes ago

  @sittingwanderer At least the stupid sun in their eyes won’t be around for long during this time of day. Should’ve put a roof on Optus

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  Gingered Ale (@KerriHoff) reported 17 minutes ago

  @Teh_Jkr @Optus Go to Spintel … same network for $22 a mth which they reduce to $14 for 6 mths for new customers

• 
  West Ham Fans Australia (@WHUdownunder) reported 20 minutes ago

  @villaminium They were absolutely fleecing us towards the end of that spill though… Had a mate who worked at Optus and he said there was hundreds of British customers who were only with them for the football package. Seemed an insanely stupid deal to let go of imo