Optus outages and service status in Kentucky, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

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  DDTBRAD (@Lakshit96792492) reported 1 minute ago

  @aliktareen he bats 3 at optus so shouldnt have ben much of a problem

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  Wayne Reardon (@WayneReardon) reported 2 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Benji James (@benjivoices) reported 5 minutes ago

  As we speak, @Optus, @VodafoneAU, and @Aussie_BB are all down, with no signs of news as to why all 3 are all down at once. I’m calling it - there’s been a massive hack of some sort. #australia #geelong #internet

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  Lozza! 💙💛🦅 (@lozza929406) reported 6 minutes ago

  @DylanMcEvoy Is that at optus? WTF

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  Cdbrown (@BrowntownBrew) reported 7 minutes ago

  @DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.

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  Toby (@OzToby) reported 12 minutes ago

  @Optus until you improve your service you have no business increasing your undeserved fees a whopping 7.7% - above inflation. You are already overpaid at the current fees for what customers get.

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  Jaala (@Jaala_May) reported 16 minutes ago

  Anyone having optus call issues? I can't make or recieve calls on 4 different phones. Prepaid and postpaid.

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  Peter Flinn (@errolatbh) reported 17 minutes ago

  Optus Oval surface looks horrible #afl

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  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 26 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

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  🏴‍☠️ Purple Haze⚓️ (@PurpleHaze_Lee) reported 26 minutes ago

  In 3 weeks, Freo play StK at Optus. During that time, I hope I can forget that the Blues had a red hot sniff on the road against the Dockers while the Saints stomped on their dead carcass in front of the Blues home crowd. One year ago today, 94-33. Never forget that one.