Optus Outage Report in Kentucky, Uralla, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Kentucky, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 14: Problems at Optus

Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (68%)

2. 

   Phone (13%)

3. 

   E-mail (7%)

4. 

   Wi-fi (7%)

5. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• John Aquilina (@1963Aussiemade) reported 8 minutes ago

  @ServiceNSW How about asking Gladys to fix this mess up? Isnt she OPTUS’s star recruit? How about The weeks of silence from Optus, the NSW Govt DIDN’T lay a glove on them! They must be protected now. I wonder if John Barilaro will get a gig there?

• Cherni (@cherniTweet) reported 8 minutes ago

  @Jeremy_Kirk @Optus @medibank The issue is that an incident can take at least 4 days to analyse contain and eradicate. Most cases 2 - 3 weeks. And that is without recovery. So maybe you can do a daily update, but the best approach is when you have something to confirm based on evidence.

• Anouk72 (@Anouk724) reported 9 minutes ago

  @Optus Any reason why your staff repeatedly send out of office replies instead of actually addressing the fact that I have been overcharged for months while also awaiting response regarding the impact of the cyberattack on me. 55 mins on hold doesn’t work either. Pathetic service

• L.E. (@LE_Kay88) reported 14 minutes ago

  Went to get a licence with my correct name on it today (my middle names were separated by a comma, not a space) and there was a security guard letting the Optus licence renewals in. I heard him say “it was a scam” and “it was a security problem not a data breach”… sigh.

• Zainab (@autumnfall098) reported 15 minutes ago

  @ChatilPandi @abdullahhammad4 Yeah but in Optus with extra bounce he will be in trouble. Goes back in his shell whenever he plays vs quality attacks.

• 💙💛 David L. Gorbach (@dgorbach) reported 17 minutes ago

  @GladysB Optus and the Optus App have gone from great to good to terrible. Humans want a sensible voice on a the phone. Just because it can be automised doesn’t mean it’s wise.

• Rudi Edsall (@RudiEdsall) reported 18 minutes ago from Melbourne, State of Victoria

  I may have had all my personal data stolen being an Optus customer, but at least I get one bar of 4G reception in a cafe in Brunswick

• Keith Adcock (@KeithNAdcock) reported 19 minutes ago

  Over an hour waiting to get served at an Optus store @Optus and still waiting…can’t fix my issue online…

• Tyson F (@TfatnownaF) reported 20 minutes ago

  @strangerous10 @SenPaterson Anyone who votes against increasing penalties for breach of data must be on the moon. It is an insult to those poor customers of Optus and Medibank who might lose it all. You are in space James Paterson.

• Garfield (@Garfiel1010) reported 23 minutes ago

  @ServiceNSW Do I not need to replace my driver's license if I am not a Optus customer ?