Optus Outage Report in Kentucky, Uralla, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kentucky, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (50%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (10%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Austin (he/him)
(@DougMAustin) reported
@nikki_btmw @Optus Sorry this happened to you. How awful!
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Thomas Griffiths
(@ThomGriffiths) reported
@Optus I received an email stating my personal data had been compromised, I then received a phone call from support (ref: 1001457737) I was assured that my account was not compromised, however, when I pressed for details on my personal information being exposed I was not given
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Alex Duffus
(@duffaringo) reported
@Optus Just tried to set-up a prepaid eSIM. Chose new number, then entered credit card info then entered passport info for authentication. Authentication failed but you’ve already taken the $30! Have no login info to sort this out. And you’ll prob take another $30 in a month.
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Jacob Pittolo
(@jacobpittolo) reported
Everyone I see sharing their “you got hacked bad” Optus texts also has HUNDREDS of unread text messages. How?? How does anyone have maybe more than 5 unread texts?
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🦢👑
(@SQ_Queen1) reported
@Optus your customer service (on your app) is making this difficult data breach even worse. Not only do they regurgitate standard lines repeatedly they do not listen to our issues and have been of zero help and are very frustrating to deal with You’ve lost another customer
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Azza
(@Azza08870765) reported
@7NewsAustralia @Optus Wake up Australia. NSW Service and Centrelink have all had multiple cyber security breaches in the last 2 years. The same places that refuse cash purchases. This is no accident. Go digital free!
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Holly Brewster
(@HollyBrewster95) reported
@Optus unable to access messaging support via the app or the website for the past 24+ hours.
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Kylie
(@kylzhas) reported
@Optus why did I wait 8hrs for customer service to answer my chat in the app...only to be told to visit a store. I am only asking how to cancel our NBN. So your customer service staff now can't actually provide customer service
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Mel Graham 🤘
(@mellovesmusicau) reported
@broncook76 I'm not stressed. I'm pissed off. Why ******** did it take so long to send the email? The whole thing is a massive **** up. I'll never be an optus customer again.
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Pat M
(@mistermouse666) reported
@joshgnosis @tanharrison Josh, any chance of an explainer article on licence vs card and licence number? Ideally calling out whether we should be concerned in states like NSW where advice has been sent that because service NSW requires both, that replacement licences are not required for optus customers