Optus outages and service status in Kentucky, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anoop Z (@anupelectro) reported 7 minutes ago

  @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.

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  Mr J (@warcroft) reported 8 minutes ago

  @TimjboAU Remember a week ago when the entire telstea network went down? Remember a month before that when the entire optus/tpg network went down? Now next week we have the entire network government alert thing happening? Yeah, those network outages were 100% preparation for next week.

• 
  Dean Hawkes (@hawkeyemanagem1) reported 9 minutes ago

  @Theblackfemini3 Not a thing here? didnt get any alert Maybe optus network dont get?? Helpfull🤡show

• 
  Thelonlykid (@thelonlykid) reported 13 minutes ago

  @Optus @itsallTag So I don’t get I got 5G on my phone when the test came through even though that there is currently an outouge on my closest network tower and I am only receiving 1 bar of 4G because of the outage of that area tower so it doesn’t make sense to me towers also need to be fixed irl

• 
  Optus Help (@optus_help) reported 17 minutes ago

  @zanekyal Hey, Nicole. It appears that the screenshot shown captures a partially completed Speed Test for your connection to the Optus Mobile Network, as opposed to the same Wi-Fi connection as your TV. We would recommend connecting your phone to the same Wi-Fi connection and completing this again. Should there be any further concerns after this, please don't hesitate to send us a Direct Message, where we can verify some additional information and assist further. - Dillon

• 
  Just me (@Justme136160) reported 22 minutes ago

  @m_aryel_len @james00000001 Not true. I was updated. Didn't get it. Partners wasn't updated. He did. Same Optus network.

• 
  #ForeverFreo (@BrianJArbuckle) reported 22 minutes ago

  @karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine

• 
  FightForFreedom (@2A_Fighter) reported 23 minutes ago

  @scrowder Are you literally quoting him like he was correct? Like when people like the police or f b I do an investigation or when the people help with an investigation, they don't ask questions to get them to the next question? I feel like your main purposefully optus

• 
  Optus Help (@optus_help) reported 24 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  Richie_Night Owl (@richardmelb05) reported 32 minutes ago

  Our nbn internet/phone service isnt working. A @Optus techician was sent to my home to find out why we dont have nbn internet. He told me there is something wrong with the fibre optic internet cable. The cable brings the internet to our home.