Optus

Optus Outage Report in Kentucky, Uralla, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kentucky, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kentucky, Uralla, State of New South Wales 02/26/2026 22:15

February 26: Problems at Optus

Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • neilorange63 Neil Ewins 🍊 (@neilorange63) reported

    @Optus so yesterday I phone you in the Philippines querying a well over sized bill 1000% in fact and you cut me off the next day on a totally different account...does your left hand know what the right one is doing...I’d suggest not...been on hold for 15 mins. Awful service 👎

  • pasavito Tony West (@pasavito) reported

    @PaulFletcherMP The LNP have stuffed this up. Done just enough to say it’s complete. I hope we get on the NBN back date project (my $$$ are ready to go) but am not holding my breath. FYI; cell networks really bad here too. Optus + Voda are forget it, Telstra has some 5G but a lot of 3G still.

  • zootv93 Scott (@zootv93) reported

    @BilT @Optus 30 years or 30 days. Welcome to Optus Customer Service....

  • endexk1d endex (@endexk1d) reported

    @YTCamd ooof FTTN on optus. run speed tests once you've got it up and then run it later in the night and see how bad the speeds drop off from congestion. I was on ADSL speeds with HFC on telstra. ABB is the best option in this country and you wouldn't regret it.

  • ChrisMac1270 💧Chris Mac (@ChrisMac1270) reported

    @IanParryO @Peter_Fitz @MSNBC We got a Fetch “Mighty Box” (full service) when we took the 50/20 NBN package with Optus. You can get Fetch separate to Optus. Channel packages 16% of cost of Foxtel. Optus Sport free when you have Optus NBN. All up 35 channels for $18/mth.

  • NM46839254 NM (@NM46839254) reported

    @Optus @danielricciardo Predicted reply: Hi NM, it's disappointing to hear about your experience. We'd be happy to take a look at your account and help however possible from our team, could you DM us? We'll then verify your account details via a secure form and take it from there.

  • neil_jennings1 Neil J (@neil_jennings1) reported

    @Optus Wireless NBN Hervey Bay (Takura) is again on a dead slow and has been since about 7am today. Speed tests show 0.2MBps download speed. No known outages or problems on Optus Support. Please assist.

  • mok_jake Jake Nelson (@mok_jake) reported

    My wife and I spend over $4k with @Optus yearly and have a tablet that's died two days after its warranty expired. We ask them for support and they they will kindly "assist" with purchasing a new tablet. We'll see what the ombudsman says under section 54. #optus #customerservice

  • JenRoss2009 Jen Ross (@JenRoss2009) reported

    @albericie @Optus Not sure if Optus is same as Telstra in this regard- I find it super unethical business practice to have shopfronts readily accessible in 1000s convenient locations across Aust to sell & upsell products & plans, to then not be able to cancel those services in stores.

  • NM46839254 NM (@NM46839254) reported

    @Optus @danielricciardo What I am wondering @Optus is how can you cut my internet off without notification, not know how or who cut it off, not fix it (you've had over a month), not call me back when you promise too, never let me speak to the same person, but still continue to take my $