Optus outages and service status in Kentucky, New South Wales

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark A (@MarkA5859) reported 3 minutes ago

  I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

• 
  TrueAussieMum (@aussiemum30) reported 10 minutes ago

  @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

• 
  StrangelyAmusing (@Weirdgripping84) reported 11 minutes ago

  🔔 Optus 2018 was hands down his best test hundred. That was really tough deck.

• 
  J Labs (@jnj_pro) reported 13 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  Paddy (@Dabatsau) reported 15 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  Heather Bilson. (@BilsonhBilson) reported 15 minutes ago

  @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

• 
  🦉Schtang 🦉🐵🙈🙉🙊 (@Schtang) reported 22 minutes ago

  @james00000001 Interesting to see if they were Optus phones that didn’t receive the message - wouldn’t be surprised Optus is so ****

• 
  J Labs (@jnj_pro) reported 23 minutes ago

  @Optus The advise didn't help. Can @Optus explain why already logged in users still need to do identify verification form as well as verification code. What security concerns the process actually addresses? Compared with putting unnecessary burden and waste time for users.

• 
  Tats (@tatsyellow46) reported 23 minutes ago

  Optus Stadium update - hoping to see Harley give Daicos the don’t argue, but never going to happen. Nick doesn’t go in for tackles or hard *****….

• 
  Dave (@Dave87990998) reported 25 minutes ago

  This season 80% games played in Optus which advantage but Saturday no advantage also most games u have been down till half-time so first find out why first half os weak and second half ur strong what is happening in the beginning @freodockers