Optus outages and service status in Kincumber, New South Wales
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Kincumber, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Kincumber, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optus Issues Reports Near Kincumber, New South Wales
Latest outage, problems and issue reports in Kincumber and nearby locations:
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Michelle Ferguson (@fergmich) reported from Central Coast, New South Wales@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Mark Tarrant (@MarkEquestrian) reported from Central Coast, New South Wales@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Barbara Elkins (@BZElkie) reported from Central Coast, New South Wales@janine_hendry Cancel contracts with Optus? Urgent enough?
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Jean-Jacques Halans (@halans) reported from Central Coast, New South WalesOptus having a problem with 4G data on iPhone 12.
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Belinda Noonan (@BelindaNoonan1) reported from Central Coast, New South Wales@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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jem (@lumbers1978) reported from Central Coast, New South Waleshey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.
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Josh Howe (@JoshO567) reported from Central Coast, New South Wales@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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Sally Purcell (@ResourcefulHDR) reported from Central Coast, New South Wales@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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peter dorrian (@dorrian_peter) reported from Central Coast, New South WalesHey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jumbarrawa (@jumbarrawa) reportedIt's not like mainstream media dont know about ANY of this. 👇👇 In September 2017, the federal government announced a $50 million investment over seven years in the Cyber Security Cooperative Research Centre (CSCRC). The CEO was Rachael Falk. She led the independent review into the Optus and Medibank cyber breaches. She was appointed by the Minister for Home Affairs to the Expert Advisory Board for Australia’s 2023-2030 Cyber Security Strategy. In February 2025, Falk left the CSCRC to become a partner at Ashurst Risk Advisory—a return to the firm where she had worked as a lawyer in 1998. The CSCRC was not just a research centre. It was a revolving door—a place where a connected insider could build a network, then cash in.
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Ray Finkle (@itsrayfinkle) reportedAusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.
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p 🪩 (@sideyisthegoat) reportedfeel like pure **** just want to be wharfie-timed at optus stadium
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liam (@wheat_slice) reportedi’ve never even set foot inside optus stadium but why is vic media so hyper fixated on wharfie time but completely bypass the fact they have butter chicken loaded chips???
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Optus (@Optus) reported@enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia
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💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported@MissIgraine I’m with Amaysim, so Optus towers. Was trying to call Mum & she tried to call me but neither of us could get through. Texts were super super slow
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Optus Help (@optus_help) reported@KleinRevd Based on the screenshots provided, it's not clear that the issue is related to the Optus network. If you would like us to take a closer look or if there's any additional information you'd like to provide, please send us a DM, and we'll be happy to investigate further. -San
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James Parker (@JamesDwho) reported@optus_help @amaysimAU It appears in the last few months receiving MMS was broken on devices that don't have SMSoIP (over IMS). Is this a known issue that is going to be fixed? MMS media can be sent but not received via LTE/NAS. SMS send/receive works. Only an @Optus problem.
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Rob (@hkrob) reported@Optus have sent DM with screenshots etc to Optus Help @optus_help
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Geoff (@GeoffPAus) reportedWhy does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡