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Optus Outage Report in Laidley, Lockyer Valley, Queensland

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Laidley, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Laidley, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Laidley, Queensland

Latest outage, problems and issue reports in Laidley and nearby locations:

  • LisaArgent
    Lisa Argent (@LisaArgent) reported from Cabanda, Queensland

    @Optus @DanHanney A petition will follow to ensure enough numbers support this #prettypleaseoptus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • thekatietonia
    Katietonia (@thekatietonia) reported

    @Optus your app is offline and I can't receive texts. Was given a new sim today because data keeps cutting out. Where do I go for help?

  • ech0whiskey
    𝔼𝕄𝕀𝕃𝕐 (@ech0whiskey) reported

    Optus Sports needs to update their replay quality. The high quality is ****

  • Vurtuew
    CVL Vurtue (@Vurtuew) reported

    @Optus your wifi is so bad it legit grieved my live event you guys should quit honestly

  • HermannVespa
    Hermann (@HermannVespa) reported

    @Telstra @Telstra I had to drive to another suburb to write this tweet. I just moved my home broadband to Telstra 5g and my mobile from Optus. Clearly that was a terrible decision.

  • Optus
    Optus (@Optus) reported

    @DaWoggly Hi Anna, I'm sorry to hear you're experiencing issues with the My Optus App. We're currently performing maintenance on the My Optus App and My Account website. Some customers may be unable to access these services during this time. (1/2)

  • jrgibson1
    😷 (@jrgibson1) reported

    @Telstra @Lachy When you’re required to check into venues and “Australia’s best network” doesn’t work — We have problems. And when those problems do not occur during the week, we definitely have problems. It’s bad when the dial up speed WiFi @optus provides is better than your supposed 5G.

  • richardmelb05
    Richard Edwards (@richardmelb05) reported

    I’ve been thinking to free up money for my credit card debt, I cancel our Optus services. We like our Optus services but paying off the credit card debt is more important

  • richardmelb05
    Richard Edwards (@richardmelb05) reported

    I'm going to lose my optus mobile phone service. I just can't afford it anymore. To date, I owe $312 to optus.

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • creatrixtiara
    Creatrix Tiara (@creatrixtiara) reported

    (in my particular case, got a pair of @SamsungAU Galaxy Buds Live 2 days ago from @Optus but they make me nauseous!! The store filed a complaint to HQ on my behalf but the likelihood of it getting removed from my contract is iffy. Never wore buds before so had no idea.)