Optus

Optus Outage Report in Laidley, Lockyer Valley, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Laidley, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Laidley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Laidley, Lockyer Valley, State of Queensland 03/31/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Laidley, State of Queensland

Latest outage, problems and issue reports in Laidley and nearby locations:

  • LisaArgent Lisa Argent (@LisaArgent) reported from Cabanda, State of Queensland

    @Optus @DanHanney A petition will follow to ensure enough numbers support this #prettypleaseoptus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PKambara PKambara (@PKambara) reported

    20/7 I checked on my Optus account and discovered for some reason I have two of them. For some reason my mobile and internet were on different accounts. I tried to keep it simple and just order a relocation from old address to new address on the internet service.

  • mercurial1111 Ash (@mercurial1111) reported

    @GladysB I saw a manifestation of putting customer first when Optus generously gave me a discount of $5 for losing my Internet for a day affecting family members working from home. They worked out this by dividing my bill on number of days affected. This is shameful.

  • WarConspiracies Grape Juice🐓 (MELBOURNE) Joined 2017 (@WarConspiracies) reported

    @SkyNewsAust I don't think the Prime Minister hung the flag up. Was hanging upside down for 3 weeks at Optus stadium a while back before someone picked up on it. Simple mistake. Everyone is so touchy

  • ruch_the1 Ruch 🇱🇰🇦🇺 (@ruch_the1) reported

    @DifficultNerd @SamsungAU I had a similar experience with ordering an iphone from Optus online,they messed up my address and went to a completely different address about 60km's from where i live and when they found it was wrong had kept it for me to collect in Tullamarine Auspost to collect or cancel ordr

  • revardin Revardin (@revardin) reported

    Hello @Optus I just purchased a new esim but when downloading recd an error “something went wrong”. Then received email saying activated but have no esim on the phone. Messaging no help and customer line on hold forever.

  • JohnnyLHopkins Dr John Hopkins (@JohnnyLHopkins) reported

    @Optus @bigbigman87 Pretty much everyone I know is experiencing a streaming issue for the Liverpool v Newcastle game. It’s too early in the morning to be dealing with this poor service.

  • JackMcPhee17 Jack McPhee (@JackMcPhee17) reported

    @OptusSport Optus I can’t even watch the Liverpool game at the moment. Is someone fixing this issue currently?

  • PKambara PKambara (@PKambara) reported

    11/08 I called the number @Optus gave for the relocations team, who decided that since apparently nothing had happened on my incident ticket, they would try creating the new service on my other account, the one that just had my mobile phone.

  • JackMcPhee17 Jack McPhee (@JackMcPhee17) reported

    @OptusSport @Optus this is still happening. Can someone please respond? This is an appalling customer experience.

  • PKambara PKambara (@PKambara) reported

    @Optus 24/08 Still no modem, no internet service. I contacted @Optus through the support chat again. They said they would escalate my case, which just meant that they cancelled the order and placed it again. At this point they told me that an @NBN tech would be visiting on 31/08. 11/?