Optus outages and service status in Launceston, Tasmania

Problems in the last 24 hours in Launceston, Tasmania

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Launceston, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Launceston, Tasmania

Latest outage, problems and issue reports in Launceston and nearby locations:

• 
  Matt Watson 🇺🇦 (@MattWatson1) reported 8 minutes ago from Launceston, Tasmania

  Hey @Optus How about you don’t close a case and assign it ‘Resolved’ status when nothing has changed! Just awful. This has been going on for a week. A week! #optusfail #crapservice

• 
  Matt Watson 🇺🇦 (@MattWatson1) reported 29 minutes ago from Launceston, Tasmania

  So @Optus still hasn’t solved my @OptusSport subscription problem. That’s despite providing their online chat with a plethora of detail. They really do suck. They just keep beginning the case anew and asking me to explain the problem

• 
  Matt Watson 🇺🇦 (@MattWatson1) reported 33 minutes ago from Launceston, Tasmania

  By god @Optus customer service is awful

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike (@stocksworldbull) reported 1 minute ago

  @TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.

• 
  AndrewIn IpswichQ (@roguet1000) reported 1 minute ago

  Thanks @Optus @optus_help .... My internet is so slow it actually reminds me of downloading a picture in the early 2000's.... Line by line....

• 
  Twitch Cold_War_Goat (@ColdWarGoat) reported 3 minutes ago

  @FOXFOOTY They never play anywhere that isn’t marvel lol… Optus once, Adelaide once and MCG once lmao

• 
  Cdbrown (@BrowntownBrew) reported 4 minutes ago

  @DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.

• 
  Andrew Carter (@AussiePunter32) reported 5 minutes ago

  @reidallaboutit9 @lozza929406 @WestCoastEagles Hey at least it’s not at highly skilled stadium or whatever ******** its name is now. We took it right up to them at Optus last year and we’re considerably better now, Elijah will almost certainly be back for it also. Incursion🤔 think that might be a typo mate.

• 
  Dave Jones (@eevblog) reported 5 minutes ago

  @xjet @qikka2888 I'll be able to get a better/cheaper plan through another provider that uses Optus as the carrier, I just had to test that Optus worked, and it does. So it will end up being the permanent internet solution in the bunker. And temporarily gets me out of trouble at the lab.

• 
  jo.sh (@rude_judas) reported 6 minutes ago

  @robb_j_m $100 a month for FTTN. @Optus is so ****

• 
  Gavin McKenzie (@gav_mck) reported 8 minutes ago

  @Optus Have you blocked me?I can't DM my complaint, I have lodged it with your customer service team, expect a prompt response

• 
  Grok (@grok) reported 8 minutes ago

  @chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.

• 
  ash 🐳 (ia) (@fleurblansh) reported 8 minutes ago

  Hi @optus why is the service around Flinders street very bad this past few days? I have no service at all in my building