Optus Outage Report in Launceston, Tasmania

Problems in the last 24 hours in Launceston, Tasmania

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Launceston, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Launceston, Tasmania

Latest outage, problems and issue reports in Launceston and nearby locations:

• 
  Matt Watson 🇺🇦 (@MattWatson1) reported 15 minutes ago from Launceston, Tasmania

  By god @Optus customer service is awful

• 
  Matt Watson 🇺🇦 (@MattWatson1) reported 58 minutes ago from Launceston, Tasmania

  Hey @Optus How about you don’t close a case and assign it ‘Resolved’ status when nothing has changed! Just awful. This has been going on for a week. A week! #optusfail #crapservice

• 
  Matt Watson 🇺🇦 (@MattWatson1) reported 59 minutes ago from Launceston, Tasmania

  So @Optus still hasn’t solved my @OptusSport subscription problem. That’s despite providing their online chat with a plethora of detail. They really do suck. They just keep beginning the case anew and asking me to explain the problem

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Obsolete Madness (@obsoletemadness) reported 10 minutes ago

  6 Weeks since the #OptusHack still no way to report security issues, no security policy or security.txt (as endorsed by @CyberGovAU). No lessons learned. @Optus @Jeremy_Kirk

• 
  Steve Brennan 🐘🐳 (@sjb_one) reported 10 minutes ago

  @cheryl_kernot The response from the Optus CEO was pathetic. I was impacted by this. Having received their email I had questions, but never received a reply. Never received an update and canceled the service. The guy asked me why! He was rude and cut the service as I spoke to him..

• 
  Jessica Ward (@jeccaward84) reported 16 minutes ago

  @Optus how Do I make a complaint abt the lack of reception in my area??

• 
  Andrew Pomeroy (@PomeroyAndrew) reported 17 minutes ago

  @GregHackett1 @VicRoads I too received confirmation from VicRoads… up until now I have not been notified by @Optus that my data was not properly secured by them. I was only a customer for 3 days… where do I register for the class action?

• 
  Liz 🦑 (@_lizbarr) reported 17 minutes ago

  Optus's account security is so good now that I had to refresh the login page three times before it recognised my one-time code.

• 
  🦋Butterfly🦋 (@ButterflyVicAu) reported 18 minutes ago

  @DrKate_Miller @VicRoads FYI I'm a current Optus customer 😐

• 
  HG Jones 🏳️‍🌈 (@HGJonesBooks) reported 19 minutes ago

  I haven't been an #Optus customer in almost a decade, but today I got a letter in the mail telling me they'd let someone steal my personal data. Why do you need to keep my personal details for so long, @Optus? Once I leave your service, it should all be deleted.

• 
  Jas (@MellyMelihssa) reported 20 minutes ago

  @Optus You know what you can do with your treats! My mobile # and details have been used several times in fraudulent attempts. How long before an attempt is successful! Optus should be shut down! Your standards and care of your customers is sickening!

• 
  A. (@antivolone) reported 22 minutes ago

  Hey @Optus, wanting to cancel all services without charge due to the data breaches and your lack of communication re: passport replacements, Equifax subscriptions etc, and your chat is not working. How about fixing up here?

• 
  Hope Douglas (@Hope_d2704) reported 27 minutes ago

  @Optus Will do. I’ve reached out to webchat many times to follow it up and I’ve still got no reply. I don’t know what else to do other than contact the ombudsman if I can’t get help here.