Optus

Optus Outage Report in Leura, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Leura, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Leura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Leura, Blue Mountains Municipality, State of New South Wales 12/20/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Leura, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Leura, State of New South Wales

Latest outage, problems and issue reports in Leura and nearby locations:

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @wallyscr Thanks Aaron. I had been considering getting a dongle or a SIM card or something with Optus just to keep the account (been with them nearly 30 years) but recent events have given me bad juju

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    @send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.

  • pat_norman Pat Norman (@pat_norman) reported from Sydney, State of New South Wales

    My partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.

  • DraganLazik D R A G A N (@DraganLazik) reported from Sydney, State of New South Wales

    @MadsMelbourne @Optus **** yeah you're right when you activate the sim, so stupid they don't need it either

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @HullKiwi I had considered doing something like that. But Optus have let us all down this week so I’m at the point of thinking they can get ******

  • renee_glitch Renée (@renee_glitch) reported from Sydney, State of New South Wales

    Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @gomikestevens @Optus As a current Optus customer, I am still yet to receive any correspondence from them about this colossal **** up

  • raptisj68 John Raptis (@raptisj68) reported from Sydney, State of New South Wales

    @trevorlong You're lucky Trevor, I've been a customer since the analogue days and still haven't received an email from @Optus notifying me of the breach.

  • chrisjackis Chris Jack (@chrisjackis) reported from Sydney, State of New South Wales

    If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol

  • emzsuri 𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊 (@emzsuri) reported from Sydney, State of New South Wales

    Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @Jeremy_Kirk I think @Optus is in some deep trouble.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @aparachick @anna_prole @JustJul77588855 Can't speak for Aussie but TPG own network. Anybody know, do the piggyback players simply use Optus infrastructure but maintain client data on their own system/s.🤔🤔

  • stinger881 Stinger881 (@stinger881) reported from Sydney, State of New South Wales

    @Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @InsideRetailau @Optus Nothing was broken into, it was left out in the open.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • implicitrealist implicitrealist 💉x4 (@implicitrealist) reported

    @vshek @Jeremy_Kirk I certainly wouldn’t trust Optus to accurately identify the impact for each and every customer. There needs to be a third party overseeing this process.

  • LevonJP Levon J Polinelli (@LevonJP) reported

    @abc730 @ClareONeilMP 7 months dealing with @Optus incompetence, brought in the Ombudsman and finally fees waived for their gross errors, only for them to pass it on to debt collectors when I changed providers. Took them til today to notify my all my data was leaked. They don’t deserve to operate.

  • tamhus8 Tamhus (@tamhus8) reported

    @Jeremy_Kirk You should log into the @optus account portal and monitor the XHRs that occur while viewing mundane things like data usage. The API serves up the entire customer record in clear text incl payment card, address, identity, DOB etc with every request. Like a 12yo wrote their website

  • LlordLloyd Peter Lloyd (@LlordLloyd) reported

    The @Optus situation is perfectly demonstrating the reason I can't support nuclear power in Australia. Large companies enjoy complete immunity from consequences for failure and negligence.

  • baxters Baxters (@baxters) reported

    @Brodhe I haven't been an Optus customer for over 10 years and I'm still concerned about what they may have held on me and what may have been leaked. I certainly won't be notified either way.

  • wordstoprint 💧Wordstoprint - Robert Johnson (@wordstoprint) reported

    @joshgnosis My experience with Optus last Friday and today; Buy SIM card for mobile broadband Friday. Called tech support today to sort out email. Got told to go to store for I’d verification. I live outside the Barossa. Drove 40min to Nuriootpa, told store to close 3pm. Jeez...

  • mikebuttery Creatyr the Tiler (@mikebuttery) reported

    @DamBusterPrest @manjusrii It’s not a cyberattack. Optus devs opened all the information up to the internet and it was scraped using sequential customer IDs. - Why no encryption? - Why no authorisation? - Why no hashed customer IDs? - Why was a test system using production database? Customer first - nah

  • Eli_La11_11 Lis (@Eli_La11_11) reported

    @CatPurry9 That's precisely one of the issues I had with that email. Made me even more angry! And "importantly no financial info or passwords have been accessed"... Umm except they have the rest of it. But #Optus are the victim.

  • couch_specimen CouchSpecimen (@couch_specimen) reported

    @newscomauHQ O'Neill says “Responsibility for the security breach rests with Optus", well ******* I would've thought the responsibility rested with the hackers.

  • Percyy98 Luke purcell (@Percyy98) reported

    @Optus leaked my account information which is all my personal information, but you refuse to help me because the account is under my grandmas name from 8 years ago. You expect an 86 year old to figure out how to contact you idiots when she doesn’t even know what the internet is