Optus Outage Report in Leura, Blue Mountains Municipality, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Leura, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Leura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (51%)
-
Phone (24%)
-
E-mail (10%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
TV (%)
Live Outage Map Near Leura, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Leura, State of New South Wales
Latest outage, problems and issue reports in Leura and nearby locations:
-
Renée
(@renee_glitch) reported
from
Sydney, State of New South Wales
Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.
-
janet albrechtsen
(@jkalbrechtsen) reported
from
Sydney, State of New South Wales
Damn. Microwave has broken. I blame Optus hack.
-
Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not
-
Richard Ramnac
(@richramo) reported
from
Sydney, State of New South Wales
My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail
-
Scott D
(@scott86d) reported
from
Sydney, State of New South Wales
I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.
-
Fatin Paisal
(@fatinpaisal) reported
from
Sydney, State of New South Wales
I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.
-
Paul Kneipp
(@paulkneipp) reported
from
Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
-
Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
@SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.
-
Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks
-
Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
@SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.
-
Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.
-
Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@InsideRetailau @Optus Nothing was broken into, it was left out in the open.
-
Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?
-
John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.
-
Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack
-
Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Independent financial institutions have contacted me with their concerns about my data warning me if I’m an Optus customer I should take actions now. Yet Optus has made no contact whatsoever. Not good enough @Optus, I’m not making any payments until I hear from you. #Optushack
-
Trevor Long
(@trevorlong) reported
from
Sydney, State of New South Wales
If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down
-
(((Anne ODonoghue)))
(@immsollawyers) reported
from
Sydney, State of New South Wales
“While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
James Ferguson
(@Psy_Fer_) reported
So from what I've read, the optus "hack" was actually an epic failure of optus connecting their customer DB to a test network with an unauthenticated API... Connected to the public facing internet. So there was no unauthorised access, and so no "hack", just optus incompetence.
-
Wassana sydney
(@carter_wassana) reported
@redruby17 @Optus I have a new passport acquired after my Optus agt. I believe a class action ( slater Gordon type ) needs to happen, anyone who can demonstrate being an optus customer and suffered ID theft should be able to claim against Optus. Re passport...at my age, this PP will outlive me.
-
Stephen Scott
(@stephensc0tt) reported
@Optus Changed my login email address and password. They used my date of birth (which was leaked) to verify the new login details. Cool.
-
Craig Harvey
(@Craig_Harvey) reported
@SenSHenderson @SkyNewsAust why would you express sympathy for Optus?! It's their ****-up.
-
enespana
(@enespana1) reported
from
Melbourne, State of Victoria
@Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄
-
Vincent Mellor
(@vam103) reported
@redruby17 @pedroBigE @Optus Maybe the government should pay then since it was their surveillance machine that caused it. Its a pretty good con. The government makes everyone keeps data. When there is a breach, blame the companies for storing data. Get the public outraged at the company not the stupid law.
-
🕯Sidor 🏴🇦🇺 Did
(@SidorDid) reported
@agarner Why is customer's confidential information stored on an internet accessible data base? Once customer ID was established online as required by law, there's no reason I can think of for Optus to lawfully use this information further. Surely it should've been archived separately?
-
Murphy
(@HitchHadAPoint) reported
@redruby17 @Optus It just gets worse with Floptus. D/Licenses can't be replaced *until* you've been defrauded. Risk, much? Passport replacement costs are on the customer BUT Floptus won't answer re recompense. Credit report & security costs, time wasted - a full time week at least - for now.
-
danica♡
(@DanniSafina) reported
Optus u piece of **** ?! It was bcs of a n open API end point?!???? Are u kidding me
-
How you doing?
(@paul_football) reported
@theregem @Optus Who knows what damage this will to do individuals. The information, of mine at least, leaked is MASSIVE