Optus

Optus Outage Report in Leura, Blue Mountains Municipality, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Leura, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Leura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Leura, Blue Mountains Municipality, State of New South Wales 12/02/2025 15:30

December 02: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (16%)

    Phone (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Live Outage Map Near Leura, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Leura, State of New South Wales

Latest outage, problems and issue reports in Leura and nearby locations:

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    @WenleiMa Optus never disappoints

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • IsaacBwelsay Isaac (@IsaacBwelsay) reported from Sydney, State of New South Wales

    One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

  • stop4nowt Peter Sinclair (@stop4nowt) reported from Sydney, State of New South Wales

    @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    @Optus Again no service today. This is really getting annoying and not acceptable: it’s raining and my two kids want to watch their fav series and I gotta do some work.

  • blonde_louise Lou (@blonde_louise) reported from Sydney, State of New South Wales

    WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • Mummymegan Megan Barnes (@Mummymegan) reported from Sydney, State of New South Wales

    @SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail

  • HMMurti Helen Murti (@HMMurti) reported from Sydney, State of New South Wales

    If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.

  • michae1green Mike Green (@michae1green) reported from Sydney, State of New South Wales

    @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Erinkyan Erin Kyan (@Erinkyan) reported

    Just went into an Optus store and Lee told the front person "I'm a dissatisfied Telstra customer that wants to switch" and I've never seen a sales person's eyes light up so bright so fast hahaha

  • hugobrown Hugo (@hugobrown) reported

    @Optus It doesn't help whilst we are all in lockdown in our area like im on H+ most time can barely sustain a call, hope we are going be compensated, it will take 20mins to just tell you this if I'm lucky.

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @Optus I just had a broken English conversation with a Korean couple (albeit from a distance) who mimicked to me they have no phone reception. They don't have a connection if they get symptoms. They are one of many.

  • Bluryfnt Blury (@Bluryfnt) reported

    non stop lagging **** @Optus

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @Optus Sorry my bad - so we only have to wait 9 more days instead of 10? 9.more days of no mobile or internet for numerous people- who are in deep lockdown and come greatly from ethnic communities. We've had no connection since the 'upgrade' began. This is dangerous !

  • decryption decryption (@decryption) reported

    @grantmccall these are all good questions - imho it's so rubbish and tacked on to 7Plus because Optus was supposed to help out (they were gonna stream it in 4K HDR to theier 5G customers) but that deal **** the bed not long before the games

  • hugobrown Hugo (@hugobrown) reported

    @optus I hope after this week the service will be much better cause right now it's ****, I can barely open apps cause of reception barely holding 4G.

  • MikeChanga646 Mike Liu (@MikeChanga646) reported

    @Optus why is 4G so slow?

  • LalwaniPriyam Priyam Lalwani (@LalwaniPriyam) reported

    @Optus I had a relocation request on the 31st of July which was a Saturday to my new house. Optus failed to activate my NBN connection and now I’m without NBN in lockdown in Sydney with work tomorrow. I contacted the customer support team and they can’t help me. Pathetic 😠😠

  • Laughatsaltyge1 Laughatsaltygeelong (@Laughatsaltyge1) reported

    @smallbettor @LMcKirdy7 Killer is feeds sometimes fail like the weightlifting did on weekend can't switch from sport to sport easily this is the poorest broadcast. Much preferred the way optus vision and then foxtel did it gave a channel per venue on tv that you could just surf through seemlessly