Optus

Optus Outage Report in Leura, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Leura, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Leura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Leura, Blue Mountains Municipality, State of New South Wales 02/09/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leura, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Leura, State of New South Wales

Latest outage, problems and issue reports in Leura and nearby locations:

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • bikebird Ann Richardson (@bikebird) reported from Sydney, State of New South Wales

    @Optus land line.. not working beep beep

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @StanAustralia Please fix the football coverage previously with Optus.

  • andrewphong_ Andrew Phong 🇦🇺 (@andrewphong_) reported from Sydney, State of New South Wales

    @Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • scottjamesperry Scott James Perry (@scottjamesperry) reported from Sydney, State of New South Wales

    Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.

  • SimoneAJordan Simone Amelia Jordan (@SimoneAJordan) reported from Sydney, State of New South Wales

    @bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.

  • sokyola87 Sunny Sok .\ (@sokyola87) reported from Sydney, State of New South Wales

    @SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights

  • JApotsis Yi.\nni (@JApotsis) reported from Sydney, State of New South Wales

    @Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...

  • ZirilStarrz Ziril Heartzen Starrz (@ZirilStarrz) reported from Sydney, State of New South Wales

    Optus... very rude...

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    @Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus waiting for response again on messages again after another internet outage

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MelissaJElias Melissa Elias (@MelissaJElias) reported

    @MishStephenson @Optus I got the same email last night too…I haven’t been a customer with them in I think nearly 10 years!

  • Bergha2 Bergha (@Bergha2) reported

    @mcneilly_craig @cameronwilson My wife was a Virgin customer - never an Optus one - and they had her details from the takeover

  • pdnsgaming Pdnsgaming (@pdnsgaming) reported

    @9NewsAUS @cokeefe9 To all the comments Simply, optus, other telcos etc require 100point of ID when you sign up for a service. A passport/drivers license is part of that The info stolen can be used to sign up for credit cards, loans etc in your name. Not necessarily to gain access 2 other accounts

  • WordsPersuasive Persuasive Words (@WordsPersuasive) reported

    @tanner_lian @Optus Agree with you 100%. Everything you said + passport numbers?? The problem at the moment is that we don't know if we've been affected or not.

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • MishStephenson Michelle Stephenson (@MishStephenson) reported

    So I haven’t been with @optus for about 5 years yet I just received an email saying that as a former customer my data has been hacked. WTAF?!? Why do you still have my information on file? #OptusDataBreach

  • AndrewCampbell7 Andrew Campbell (@AndrewCampbell7) reported

    @davidtickle @TMRQld @Optus On your website now it says : Bring the following documentation with you to a transport and motoring customer service centre: your Optus data breach notice is this the letter from Optus to say our data has been stolen. Or do we have to wait until its used for crime

  • tanner_lian Lian Tanner (@tanner_lian) reported

    Why on earth did @Optus have people’s drivers licence numbers in the first place? And medical records????? This isn’t a hacking problem. It’s a completely unnecessary data collection problem.

  • MG_Coates Michael Coates (@MG_Coates) reported

    @mjrowland68 @BreakfastNews Ex @Optus internet customer, just got my email overnight. No ID docs from back then (funny how they could serve me just fine without them), just DOB, address, email & phone. So I guess I just have to sell up & move house to resolve the issue 🤷

  • IrinaAsanova1 Irina Asanova (@IrinaAsanova1) reported

    @NeCWe @SenPaterson @SenatorWong You make a good point! Is Optus too big to fail?