Optus Outage Report in Liverpool, Fairfield, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Optus
Optus is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Liverpool, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Liverpool, State of New South Wales
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please
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𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
@tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.
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Costaki
(@Costaki__) reported
from
Sydney, State of New South Wales
Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.
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alan “Ally Of The Oppressive Matriarchy” jones*
(@bigyahu) reported
from
Sydney, State of New South Wales
@simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.
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Josh Askew
(@Yrgodsnt4me) reported
from
Sydney, State of New South Wales
@Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse
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Azzy Less Than Chilled
(@AzzyChill) reported
from
Sydney, State of New South Wales
Great, my @Optus network just cut out now only HSDPA works
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
@simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏
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Will
(@willbrownsydney) reported
from
Sydney, State of New South Wales
@Optus home Internet knocked out by storm. Customer service recommended I call into an Optus store & get a dongle. Great solution, I thought. Charging me $99 to get a service I'm already paying for is not. #RipOff
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Alan Wedesweiler
(@alanwedesweiler) reported
from
Sydney, State of New South Wales
@Optus Thanks for the message Jono. But I find it quite strange that a company whose net worth in 2019 rose 13 per cent to $S3.9 billion can’t or won’t tell me when a $1500ish phone is arriving and takes over 14 days to “understand” an incident.
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Adam Gwynne
(@gwynne007) reported
from
Sydney, State of New South Wales
@JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Sarah, the last message was from Optus. So you do not know internally what is broken
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@optus my service tech who was supposed to arrive between 1-5pm today has not turned up. I took the afternoon off work to wait for them, but they haven’t arrived. This is the 3rd time they have failed to arrive.
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Dean Nye
(@Dean_Nye) reported
from
Sydney, State of New South Wales
So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!
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የጎቿዪነ ኗዐዐዕዘቿሠ
(@piersg) reported
from
Sydney, State of New South Wales
@optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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💧Milton Brown 🐀❤️ 😈
(@LostDreamland) reported
@Optus Thanks for your reply. I spent time on the Optus message service yesterday and the assistant infomercial that work was being done on our tower. It’s better today but has been bad for weeks. I’ll keep you posted if it deteriorates. Postcode 2101 Elanora Heights
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👽ɟlǝsɹǝH uɐʇɐS🦔Hedgehog 💉💉
(@lawrepforjesus) reported
@Dymphna @LesStonehouse @Optus Yes. They send a basic modem. It's part of the service charges, no way should she be paying for another one. They sent me 5 before the issue was escalated to NBN, and it took them ages to fix it. Was NBN in the end, and the job was huge to rectify. The whole street got better NBN
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smallcurrency
(@p_smallcurrency) reported
@MichaelWestBiz @Optus I hear ya, talking to someone's almost impossible – I'm 6 weeks and 1 day into reporting an issue! Get it together @Optus #optout
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Thoryl Johnson🐀🐀🐀🐀
(@JOHNO_74) reported
@LesStonehouse @Optus Yer tried Optus once, Never again...their coverage is crap and unreliable
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Paul
(@tazmancblue) reported
@Optus Still not sorted and constant contrasting lies. Service is despicable
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HA$$AN⚜️ Kid Cudi ****
(@HassVsTheWorld) reported
@1Trainn @Optus Maybe it’s a server issue. I was playing CS last night too and I kept disconnecting. After all we have **** servers regardless of the game
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Jake Jeffreys
(@jeffreys_jake) reported
@Optus @LesStonehouse How about just getting me a reliable signal. Am unemployed and aren't receiving incoming calls,just a message I missed a call. Also terrible internet for last month.Oh, that's right, already in a contract,so don't care. You're only interested in getting new customers.
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Isaac 🇦🇺
(@utdisaac__) reported
@StanSportAU you guys have the worst coverage. Give the champions league back to optus cos I ain’t paying $10 a month for this ****
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Troy
(@TroyHallam) reported
@Optus Those are always the first steps taken. If an individual's service can be victim of ddos what can you do at your end to help?
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Dan
(@paytes11) reported
@Optus the amount of effort it takes for you to investigate an outage affecting an area is a joke. I will be engaging with the ombudsman as this seems to be the only way to get results #optusoutage