Optus Outage Report in Liverpool, Fairfield, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Liverpool, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Liverpool, State of New South Wales
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@wallyscr Thanks Aaron. I had been considering getting a dongle or a SIM card or something with Optus just to keep the account (been with them nearly 30 years) but recent events have given me bad juju
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Trevor Long
(@trevorlong) reported
from
Sydney, State of New South Wales
If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not
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𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊
(@emzsuri) reported
from
Sydney, State of New South Wales
Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.
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Paul Kneipp
(@paulkneipp) reported
from
Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
@SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?
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Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>
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Fatin Paisal
(@fatinpaisal) reported
from
Sydney, State of New South Wales
I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.
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Scott D
(@scott86d) reported
from
Sydney, State of New South Wales
I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@InsideRetailau @Optus Nothing was broken into, it was left out in the open.
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Renée
(@renee_glitch) reported
from
Sydney, State of New South Wales
Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus
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Richard Ramnac
(@richramo) reported
from
Sydney, State of New South Wales
My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
@SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.
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(((Anne ODonoghue)))
(@immsollawyers) reported
from
Sydney, State of New South Wales
“While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Martin
(@JuliaOpt) reported
@tassiedad @Optus @acmadotgov Customer of 20 plus years, try to upgrade and at the very end I was told I couldn’t proceed without direct debit. I’m not giving my bank details after a massive data hack. Been paying my bills in advance for years with no issues. Looking for a new provider.
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Geoff
(@GeoffPAus) reported
@Telstra you just lost a $2000 sale because your customer service is **** - in what world is a 1.5 hr wait to buy a phone outright acceptable🤔 @Optus well done great service and it only took 5 minutes
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Liam Baker Appreciation Society 🏆🤷♂️🏆🏆😥🤬
(@wildebeestz) reported
@VicRoads I received my replacement (Optus data breach) license today and it is identical to my current license except for an "(A)" after the expiry date. WTF?
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Daniel Picciotto
(@danielpicci8) reported
Just spent the last 2hrs on the phone to @Optus. They were charging me $18 for Apple Music and Sport that I never signed up for AND reduced my monthly data. Tried to resolve it buy paying EXTRA on a new plan and they still couldn’t fix it for me. Great service. #optus
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w0zr0b 🏳️🌈🏳️⚧️ (checkmark)
(@w0zr0b) reported
For those who don't know, I worked at optus stadium from may to September last year in the kitchens and by God was it a terrible job. Maybe if I was one of the people wearing the yellow shirts it would have been better but no I had to be an orange shirt
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Steve Walsh
(@TStevewalsh) reported
@kbrspace @eSafetyOffice @Optus That’s all well and good and I don’t mean any harm to them, but they are representing your company in an English market. It reflects poorly on you. Long term business customer here moving elsewhere due to poor experience.
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Julia Martin
(@JuliaOpt) reported
@Optus @roogirllozz Late fees are the customers issue if not paid on time. If the customer chooses to accept non direct debit fees it should be their choice. Optus you are just making excuses for a poor decision on a payment method that does not suit everyone.
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gjlite
(@LiteGj) reported
@ProfilaPrivacy With Profila, the 2 largest consumer-information hacks in Australian history would never have happened, 2022. @medibank @Optus
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Steve Walsh
(@TStevewalsh) reported
@kbrspace @eSafetyOffice @Optus I’m sorry Kelly, but have you actually tried to use your chat function lately? The support offered is atrocious, takes forever and is being handled by people who cannot comprehend English. 1/2
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JWats
(@JWatsMSG) reported
@Optus it’d be nice to maybe fix your towers in a timely manner so people can at least make calls! Over two weeks with horrendous service! Even sadder is it took over 24 months of complaints to even start addressing it!