Optus

Optus Outage Report in Liverpool, Fairfield, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Liverpool, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Liverpool, Fairfield, State of New South Wales 04/25/2024 07:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Liverpool, Fairfield, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Liverpool, State of New South Wales

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.

  • renee_glitch Renée (@renee_glitch) reported from Sydney, State of New South Wales

    Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    @SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.

  • fatinpaisal Fatin Paisal (@fatinpaisal) reported from Sydney, State of New South Wales

    I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    @SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.

  • immsollawyers (((Anne ODonoghue))) (@immsollawyers) reported from Sydney, State of New South Wales

    “While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • richramo Richard Ramnac (@richramo) reported from Sydney, State of New South Wales

    My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @InsideRetailau @Optus Nothing was broken into, it was left out in the open.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Independent financial institutions have contacted me with their concerns about my data warning me if I’m an Optus customer I should take actions now. Yet Optus has made no contact whatsoever. Not good enough @Optus, I’m not making any payments until I hear from you. #Optushack

  • scott86d Scott D (@scott86d) reported from Sydney, State of New South Wales

    I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.

  • jkalbrechtsen janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales

    Damn. Microwave has broken. I blame Optus hack.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @SlugSammy1 Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail. As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault as soon as possible. Aman

  • mazt_t Sea Eagle (@mazt_t) reported

    @peters_malcolm I'm with a Optus using brand. Same issue.

  • zep31337 waterrabbit (@zep31337) reported

    Dear @Telstra and @Optus Can you two work out a way so customers like myself dont have to deal with paying off a phone, when hand over happens all the bills should be sent to the company not the customer, then that company should ask the customer to pay off said bill. Thanks.

  • HarrisonNancye Nancye Harrison (@HarrisonNancye) reported

    @Optus is your webmail service down?

  • Optus Optus (@Optus) reported

    @VampAideyn Hi there - we're aware of an issue impacting some customers' ability to login to services such as the My Optus app and Optusnet Webmail (ref INC2691279). Our Support teams are working to resolve this as a priority. We apologise for any inconvenience caused. Guy

  • wade396 Tanya (@wade396) reported

    @Optus so there is an issue with webmail and there is a REF number. As a Allied Healthcare Professional this needs to be fixed ASAP not like a week in 2022

  • Optus Optus (@Optus) reported

    @Iainr1Cairns Hi there - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM Us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman

  • leoniebc Leoniebc (@leoniebc) reported

    @Optus NBN outage at my place .Phoned Optus and was told it's a mass outage if around 1000 customers . Can you confirm this ?

  • Optus Optus (@Optus) reported

    @iamyourinfinity Hi Shemmie - we're aware of an issue impacting some customers' ability to access services such as the My Optus app (ref INC2691279). Our Support teams are working to resolve this as a priority. We apologise for any inconvenience caused. Guy

  • ThePlumpkin Peter Welch (@ThePlumpkin) reported

    @peters_malcolm 6 months of problems of limited to no reception and 20 or so contacts with Optus drove us to move away. Then trying to finalise our accounts was just insanity with false promises and either no action or partial. Moved to Telstra no problems.