Optus Outage Report in Liverpool, Fairfield, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Optus
Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Liverpool, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Liverpool, State of New South Wales
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Lee Bailey
(@leebailey11) reported
from
Sydney, State of New South Wales
@Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently
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Nigel Highley
(@NigelHighley) reported
from
Sydney, State of New South Wales
@AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access
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Hugo
(@hugobrown) reported
from
Sydney, State of New South Wales
@Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .
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Ben Harris-Roxas
(@ben_hr) reported
from
Sydney, State of New South Wales
@engagedpractx @Optus This is gobsmacking. Unbelievable that the Commonwealth would do this without consulting the actual person affected. Well, actually it's quite believable, but it sucks.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@Tim_Fiddes I’m on the very leaky Optus network.
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Haisam Morhi
(@HaisamMorhi11) reported
from
Sydney, State of New South Wales
You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏
(@GT_AUS) reported
from
Sydney, State of New South Wales
@janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬
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Anthony Horton @spacelizard@aus.social
(@vacant3rdman) reported
from
Sydney, State of New South Wales
@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....
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KP
(@TabLordKP) reported
from
Sydney, State of New South Wales
Is anyone else having issues with the Optus Sport stream this morning
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Marty K
(@_marty_k) reported
from
Sydney, State of New South Wales
@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
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Untypical Business @adhdbusiness@mstdn.jp
(@adhdbusiness) reported
from
Sydney, State of New South Wales
Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.
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Toby
(@OzToby) reported
from
Sydney, State of New South Wales
@Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.
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PR & MKTG AGENCY 🇦🇺
(@LuxeQAgency) reported
from
Sydney, State of New South Wales
@FinancialReview Optus & companies like Optus, are not above the Law in Australia & our laws are real. It is very clear & obvious that due to the serious nature of events,which have been confirmed as having compromised the identities of many customers, 'The Privacy Act' has in fact,been broken.
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Ian
(@IanFriedrich) reported
from
Sydney, State of New South Wales
Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@evilscootus @BigKev67 I'm aware of the poor cricket attendances in Perth from the early 1990s. When Tendulkar reached his 100 at the WACA in 1991-92, there was a tiny crowd. Optus isn't easy to access through public transport? That's a shame, for such a wonderful facility.
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Brad Curtis🇦🇺🇩🇪🏴🇦🇺🇦🇺
(@BradJCurtis2) reported
from
Sydney, State of New South Wales
Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua McKinnon
(@corduroy) reported
@mcksan68 Sadly no, it’s more because the different divisions of Optus don’t talk to each other. It works if you call them on the phone. (The eSIM scam is a real problem though)
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Kris Wallwork
(@kw_fw) reported
@Optus No that’s not correct & no I’m not retreading the steps via twitter. The point is your customer service is poorly managed esp from o/seas. I will navigate the disruption & move providers on return. This was just a review.
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Lucy 🏳️🌈
(@rainbowgoose88) reported
It's not "Yes Optus" it's "not right right now Optus". Why ******** am I paying a premium for this **** when the 4G around here has tanked off wifi?
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Wayback Bot
(@WaybackBot) reported
Optus cracks down on premium paid service
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Lilly J
(@mini_rar) reported
@OK_Gallagher @Optus Oh boi, I'm with Optus and not to far from having to go through the process of updating all my details. I'm praying it's not as bad as I fear but considering how bad they are handling everything else...
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Andrew McBride
(@mcbridea_) reported
@Optus Hi, bad mobile service and internet connection today in Sydney...calls keep dropping out. Any feedback on this?
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Andrew McBride
(@mcbridea_) reported
@Optus Ok thanks. Says a tower is out in my area due to fire damage. Hopefully no one injured and usual service can be restored soon.
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Bananamanners
(@bananamanners) reported
@Optus Turns out it was quicker to call up and cancel the order and just pick on up in store.
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Tasty like cheese
(@djtastyau) reported
@swxxii Yes. I've been with optus for 20 years now and it's been a much better experience than being with telstra. Vodafone is pretty terrible in WA. Not many people use it.
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Sapphira Skye
(@specialagentlib) reported
@JosieJoJo007 @Optus @wade396 Mine's still not working either, using webmail. It been over 30 hours.