Optus Outage Report in Liverpool, Fairfield, New South Wales

Problems in the last 24 hours in Liverpool, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna K (@AnnaKelderman) reported 59 seconds ago

  @Optus - 2nd time in 6 months that your system has just completely shut me down on my business phone. No network at all. No phone, travelling for work, no data, meetings to run. Completely unacceptable. Absolutely rubbish service.

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 1 minute ago

  @Optus really not impressed with your service... stuck on hold again .. and hung up again! sort your b**ody s**t out and call me 0447 288 620! 2.5 hours on the phone to get hung on is not acceptable!

• 
  Adrienne Ryder (@adskim) reported 2 minutes ago

  @Optus NBN has been down since yesterday. Any idea when it will be back up and running in Hornsby Heights?

• 
  Optus (@Optus) reported 4 minutes ago

  @hoops2167 Hey there Dermot, thanks for reaching out. I'm really sorry to hear about the poor experience you have had with our Messenger team on the My Optus app. I can definitely understand the hassles this would have caused (1/3)

• 
  Jean-Paul Bartolomei (@ultimablackmage) reported 9 minutes ago

  Really pissed off with @Optus right now. For over a week my 5G Home Broadband internet has been on the fritz as they are performing an "upgrade" & it's going to be 3 weeks of constanty drop outs & slow speed. The @Xbox Series X keeps chucking a tanty because of this too!

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 11 minutes ago

  @sherrod_im Better question is how does anyone get anything done when you have to spend 2.5 hours on the phone to @Optus only to have the 6th guy ask you the same damn questions and all the security “confirmation” only to hang up on you mid call!

• 
  Umesh and Hayley (@umeshnHayley) reported 13 minutes ago

  @Optus providing wrong information whilst selling a new plan and when you receive the plan, all the info given was wrong. Customer care people don’t care and play the blame game. Absolutely shocked by the pathetic service. Might have to lodge a complaint to ombudsman

• 
  Mavis D (@fairy196213483) reported 15 minutes ago

  @CNEriksen @Optus No it’s not an accurate statement @Optus . Day 10, and I’m in cue to get an assistant to add manually. Yesterday the customer assistant was convinced I was wrong and the roaming was automatically activated. In fairness I don’t blame him. That is what SHOULD happen

• 
  Optus Help (@optus_help) reported 18 minutes ago

  @adskim Hey there Adrienne. Sorry to hear about your NBN issue. I have replied to your other Tweet asking about this one. If you can send us a DM either to this or the main Optus account, then we can definitely try to get more details for you. Thanks, - Harrison

• 
  boris_the_butcher (@Boris_the_butch) reported 19 minutes ago

  @ShyttyP @Optus Wtf really? Everyone needs to flood them with complaints