Optus Outage Report in Liverpool, Fairfield, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Liverpool, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Optus
Optus is having issues since 10:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Liverpool, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Liverpool, State of New South Wales
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Chad
(@ChadT_82) reported
from
Sydney, State of New South Wales
@vesh88 Maybe Netflix will be the loser for AL fans. I think people will drop Netflix and take up Stan, then the addition of Stan Sport won’t be too bad. But yeah, please go to Optus instead
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Phillip Tovey
(@ptovey01) reported
from
Sydney, State of New South Wales
**** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.
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Jason Whittaker
(@thetowncrier) reported
from
Sydney, State of New South Wales
For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?
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Bradley Deacon (MAISA)🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin
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Betting Kingz
(@bettingkingz9) reported
from
Sydney, State of New South Wales
@ConvertedCode_1 You guys don’t have optus? That sucks man 🥺
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Huezee
(@66Hughesy) reported
from
Sydney, State of New South Wales
@Optus is there an outage at postcode 2084
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Blake Currall
(@bcurrall80) reported
from
Sydney, State of New South Wales
So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?
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Sunny Sok
(@sokyola87) reported
from
Sydney, State of New South Wales
@KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Optus drive me insane. No internet drives me insane. Being asked to go through the troubleshooting steps that you already did before you phoned them drives me insane Having a **** ton of work and wasting 2 hours trying to get the internet to do the work DRIVES ME INSANE
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus Is there an internet outage in Chester Hill?
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〰️Johnny Sockz 🗨 😷〰️
(@johnnysockz) reported
from
Sydney, State of New South Wales
@Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me
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Michael Turner
(@realmicturner) reported
from
Sydney, State of New South Wales
@sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.
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Julian Cevaal
(@JulianCevaal) reported
from
Sydney, State of New South Wales
@Optus is the internet down in wheeler heights nsw 2097. Please advise.
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.
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Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Optus Except if u miss a payment. Computer automatically sends u $15 late fee even tho u have never missed b4. Ring up they say so sad too bad. Then u threaten to leave $15 fee reversed. Customer service sux😳
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Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Hi @VodafoneAU Why is reception so poor around Burwood and Strathfield in Sydney? I struggle to get data or a text message out. My contract is expiring soon and I’m shopping around with the smaller guys. You have been better than Optus though!
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DESMOND LAST
(@desmond_last) reported
from
Sydney, State of New South Wales
@Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?
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Michael McGrath
(@MichaelJMcGr) reported
from
Sydney, State of New South Wales
@Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?
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Joan Wilder
(@thepiedwanderer) reported
from
Sydney, State of New South Wales
@Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@mausies @UpUpNulla Static IP is pretty standard. A bit crap service. I struggle especially because I understand how things work and being treated like a halfwit pisses me off I have fibre-optic cable from the Tele pole to my house for Optus for 20 yes NBN could not or would not use that cable
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Edwards ☕🇦🇺
(@richardmelb05) reported
I had a problem with @Optus over my prepaid service expiry date. I recharge my prepaid service before tomorrow but the expiry day did not change, I was going to lose 8 GB of data.
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Glen aka Homer
(@Glen_Porter) reported
@CherylCritchley @SPQR_2704 You never paid for it. It was given to Telstra customers through the sponsorship etc. Like Optus customers get EPL for free. It will continue next year again
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Niall Betteridge
(@NiallBetteridge) reported
@TRealw986 @Optus Still having problems in postcode 2076 (5 days running) and getting very frustrated. The usual “being looked into with the highest priority” spiel from Optus is wearing thin
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Calvin CY
(@CalvinC59928628) reported
@maxblackhole @MifWhy Couldn't make a phone call, outrageous outage by Optus during work hours. NBN intermittently also dropping out , can't stream Netflix properly. You are not the only one.
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Jordan
(@ReverseParkin) reported
@LGAmbrose Optus commentators chatting **** about how he had "a long way to go". It would have been literally running forward.
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Anthony Smith
(@antDigital) reported
@Optus The app is broken and won't let me renew my Optus Flex which can only be renewed from the app. I contacted support and they gave up trying to fix it.
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Anthony Smith
(@antDigital) reported
What a **** company to deal with, Id suggest avoiding @optus. My phone has been unusable for a number of days.
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Shazzy
(@shazz_29) reported
@AnonQuam I got sick of their bs and told them to shove it and moved to Optus. Haven’t had issues with them but paying for top speed, was curious if there is better out there
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Matt martin
(@matt98156864) reported
@Telstra Match the far better prices at Optus. Oh that’s right you can’t. Because you aren’t in the customer service industry
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.