Optus

Optus Outage Report in Liverpool, Fairfield, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Liverpool, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Liverpool, Fairfield, State of New South Wales 12/03/2025 03:30

December 03: Problems at Optus

Optus is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Liverpool, Fairfield, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Liverpool, State of New South Wales

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    What do you know ScottFrom Marketing finally rang Optus and told them to put the Internet back on to save his neck! Poor Rupert he will have to replace him with the Spud, Dutton.

  • frannyteh Francesca Teh (@frannyteh) reported from Sydney, State of New South Wales

    @joy_richardson Optus sport will have Chelsea streams I believe! Not a bad bandwagon to jump on! Although Arsenal will be tough to beat, even with Kerr on their side.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Now @Optus we have unlimited access. My Parents don't Stream movies . Don't know anything about it & they don't Care. My Phone is on my Contract. So when l use my Fathers Computer you Should Be Up & ******* Running. Never use a hidden network. **** it off.

  • foadfadaghi Foad Fadaghi (@foadfadaghi) reported from Sydney, State of New South Wales

    4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus cant even log in my account stop being dumb optus **** sake

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @AndrewFaulkner9 That's a proven thing at the Adelaide Oval. Optus hasn't covered itself with glory during this D/N Test. On the other hand, even during the WACA days, Perth was never a Test-crowd city. Adelaide, on the other hand, has a good tradition of Test match crowds, for a long time.

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    Remind me.... this is the 21st Century & we supposedly have a mostly fibre internet network @NBN_Australia. So why is it that the slightest wind & I lose connection @Optus I've lost count of how many times our internet has gone down this evening.

  • mkarakiozis Marie Kara (@mkarakiozis) reported from Sydney, State of New South Wales

    @Optus I did not get a reference number. They sent me no text with reference nor did they give me one over the phone. Has been 4 hours with no internet. I have a major report to submit tomorrow. I need a retweet on where exactly the outage is as Nothing online. Fix it ASAP

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @Optus @StarsBBL The customer service rep at the Optus call centre I spoke with today advised me to go ahead with legal action against @Optus . I’m not sure how easy that is in India, but it’s certainly a channel I am considering.

  • MicallefPhilip Philip Micallef (@MicallefPhilip) reported from Sydney, State of New South Wales

    @olygeorge_ @Optus I have decent internet but my problem is I'm technologically illiterate

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus i already tried calling you and lodged a complaint. I better get my money back.

  • danslevin Dan Slevin (@danslevin) reported from Sydney, State of New South Wales

    @robertcatto Set to ‘auto’ so I get Telstra, Vodafone, Optus and they are all equally bad.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus outage! No compensation unless it’s out 24 Hours! Bye bye Optus. #OptusSucka

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @JayDavidMurphy Would love to see 😂 Brilliant I would love to see that👏👏 Sorry I'm all over the Place. Optus is being a Shit it. One minute it's on then it's not. & effects my acc./Notications.. Hope your Christmas🎄🎅 was Pleasant. Oh & Yes You Must Respect the Force..

  • jerome19419 Kete Veitayaki (@jerome19419) reported from Sydney, State of New South Wales

    @Optus very pathetic & poor customer service over the phone and confusing online service, disappointing indeed!!

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    Hi Optus @Optus - Your NBN seems to be down in 2146 for the last 30 minutes or so. #optusoutage #optus #nbnoutage

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    How Brazen of Me 🙄🍭 Do a Donald ! @MicrosoftAUDev @Microsoft @Windows @Optus fix it please. You love everything to be linked. My Dad doesn't link his Phone he only makes Phone calls on his. As his Daughter I just want to use it & I have his permission. Fix it please.

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    stupid ******* @Optus charging me with data i didnt even use! you cant even choose to not get the extra data **** offf

  • ItMeAmyMc Amy Mc™️ (@ItMeAmyMc) reported from Sydney, State of New South Wales

    @Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NessLeeWatson Vanessa Watson (@NessLeeWatson) reported

    Been on hold for 90 mins with @Optus, after being cut off twice. My client is seeking financial hardship help. Looks like your commitment to keeping people connected in difficult times is waning 😡

  • dresdendoll From Here To EMternity (@dresdendoll) reported

    @holmesianlove @Optus here’s the thing- i’ve given them plenty of money over the years, even still paid for my australian accounts and mobile while i’ve been overseas. i’m a loyal customer, but the moment there’s a spot of trouble there’s nobody to help.

  • holmesianlove Harms 🎶💜 (@holmesianlove) reported

    @dresdendoll @Optus Yeah or they say come over here to this phone and ring customer support while you sit in our shop. We have customers to sell to 🙄

  • Quillszz Quills (@Quillszz) reported

    @acccgovau I have spent almost two weeks trying to rectify a situation with @Optus where a product I purchased was never delivered, and today I now also have to do the same with @Woolworths. I never have this with smaller companies. Why are large companies allowed to break laws?

  • dapto_dogs 💧💉💉💉💉David Allen (@dapto_dogs) reported

    @JohnBirmingham @Optus @NBN_Australia I would be great if the ISP had an online utility to ping, from your phone say, your ntd number. This would save a lot if support calls.

  • GregJBell Greg Bell (@GregJBell) reported

    Hey @Optus! Your IVR sucks. I need to talk to a person about my account and there is no possible way to do that? Someone is attempting to change my account i.e. they’ve got my details from your leak. What do I have to do to get someone on the end of a communications channel?!

  • GregJBell Greg Bell (@GregJBell) reported

    Seriously @Optus? “Also, as we are a digital-only team, we are unable to issue callbacks at this time, unfortunately.” You’re a TELECOMMUNICATIONS COMPANY that can’t make phone calls?! Are you having a laugh!?

  • LizaMeller Liza Meller🌻🌻🌻 (@LizaMeller) reported

    @dresdendoll @Optus Em, I had similar problems using Whatsapp internationally some time ago. I solved it by always adding the country code to my contacts phone numbers, even if in theory it's a local connection to my provider. Hope this helps.

  • BilboBa77842165 Bilbo Baggins (@BilboBa77842165) reported

    @ClareONeilMP @TimWattsMP Maybe don't farm all the work out to private consultants then and instead employ people in the public service who have skin in the game. BTW, have Optus let you know what happened yet - asking on behalf of a former Optus customer ...

  • dresdendoll From Here To EMternity (@dresdendoll) reported

    @optus what do you have to say about this? your stores have provided very little support.