Optus Outage Report in Liverpool, Fairfield, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Liverpool, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Liverpool, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Liverpool, State of New South Wales
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
@Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@andrewfaith @Optus They are the WORST for internet.
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@JimVrondas @Optus They’re the worst
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
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d'yer mak'er
(@nbkhanal) reported
from
Sydney, State of New South Wales
Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.
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Paula Boardman
(@PaulaBoardman) reported
from
Sydney, State of New South Wales
@AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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💧David Johnson
(@djonlineme) reported
from
Sydney, State of New South Wales
@Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.
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Anastasios
(@TheStaceCS) reported
from
Sydney, State of New South Wales
@Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN
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Grant Cairns
(@grantcairns) reported
from
Sydney, State of New South Wales
@charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.
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Tim 🏳️🌈
(@detispify) reported
from
Sydney, State of New South Wales
Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Geoff Quattromani
(@GQuattromani) reported
from
Sydney, State of New South Wales
@Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!
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George Alexis
(@agelesss) reported
from
Sydney, State of New South Wales
Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Guevara 🎴
(@MattSainsb) reported
@TropicalTibore The Wollongong train is just slow. It's a good line that takes you right into the city. It just needs to be about 30 minutes faster. Also the phone companies really need to fix their towers. @Optus only has a connection for 10% of the trip lol.
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ship (they/them)
(@neonmoonmilk) reported
@BlindFury_5428 I had this issue last year. I got a bunch of texts/calls from numbers I don't know saying they had a missed call from me. I called my provider (Optus); they said there was a glitch on their end that was making 2-3second calls to random numbers from my phone. They fixed it for me.
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William
(@wrhollingsworth) reported
@Optus Yes, it must have just been updated since I last checked. "Reduced service" is a cute way of saying the "the NBN doesn't work at all"
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Robbie Huxley
(@huxnlk) reported
@Optus it doesn't help when your team doesn't understand the process. So far I've been offered a new plan, then told it will take 5 days. This should be simple!
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William
(@wrhollingsworth) reported
@jezza_linko @Optus Prior to this apartment I lived just a few streets away and had TPG and barely any issues.
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Judanne
(@Judanne) reported
@mariewalsh18 @PetieWilliambil I'm with Aldi $25 a month, it's on the Telstra network, and I love it! SO much better than Optus.
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🇦🇺The Original Buzz
(@Dave_Burzacott) reported
@Optus @good360au Any chance I could get one? I have just learned that Optus are cutting their service to our area. Just need a sim that will work in Jabiru.
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🔔- Tingeling -🔔
(@tingeling_au) reported
@mariewalsh18 @Judanne @PetieWilliambil That is true, I have a phone with a Telstra Sim one with a Sim from ALDI Mobile and and a Amaysim Sim it is on the Optus network, they all work well in the city and suburbs but the Telstra one has better coverage in the country and is very good on global roaming overseas.
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Grumpy
(@harangue) reported
@Optus chatting to your service rep now.... seems like it's getting resolved too. But an hour to fix a simple enquiry? C'mon, guys....
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Kylie W 🇦🇺
(@aussiemum30) reported
@optus I changed modems recently, two things I hate, first my old modem didn't block websites, 2 my new modem has only 2 Ethernet connections but I need 3, as a precaution in case WiFi can't handle multiple devices or some other issue. I only changed modems to save money