Optus outages and service status in Liverpool, New South Wales

Problems in the last 24 hours in Liverpool, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@jamieeedward) reported 14 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Kim, Car Thief in Texas (@CarThiefinTexas) reported 15 minutes ago

  @HappyNacho73 I've got two numbers and the Telstra one on e-sim was very loud compared to the Optus network one.

• 
  Optus (@Optus) reported 19 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  Crumpet of Patriots (@CastIronBalcony) reported 20 minutes ago

  @JohnWinstHoward Ah, Optus must think I've still got my data roaming on? ****. Must follow up. Thanks

• 
  Goldy (@ozgoldfish) reported 20 minutes ago

  @me_dc And it was totally free this World Cup! Paying for Optus was **** last time

• 
  Romire 🇦🇺 (@RomireTV) reported 21 minutes ago

  @AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it

• 
  Scarab (@ScarabOfficial) reported 21 minutes ago

  @tiny_watermelon @Optus I just realised I didn't get an alert today either, while I was sleeping. Considering I'm a disabled pensioner that's a little concerning. In the days of landline phones, I was on a high-priority service. Maybe it's because I don't have a smartphone ? Goodness knows.

• 
  Sophie ❤️// red (unhinged version) (@rootsndreamland) reported 22 minutes ago

  @aidancellini4 @zerohanger I have never once seen a game at optus (or any other stadium) sell tickets for $35 unless you’re a child lmao

• 
  Osman オスマン 🏆20x 🇨🇨🇱🇧🇵🇸🇸🇩🍉 (@ozman024) reported 27 minutes ago

  @khalilkayalKK I had Optus subscription for free because I was an Optus customer

• 
  Acer (@GalaticGain) reported 27 minutes ago

  Optus is down