Optus outages and service status in Liverpool, New South Wales

Problems in the last 24 hours in Liverpool, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Liverpool, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benji Slater (@bennymcslats) reported 8 minutes ago

  @Telstra It’s not been a short term outage issue. It’s been a problem for an extended period of time. I have customers that come into my office and anyone with Telstra can’t access our app/website due to poor service. Optus and Vodafone customers are fine. I have to provide the clients with wifi details just so they can interact. It’s substandard.

• 
  Lion Heart 🦁💜 (@leesa_heart) reported 9 minutes ago

  Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵

• 
  John Cas (@moresunshine_1) reported 10 minutes ago

  @OMGTheMess The problem is, if the Libs got in whilst that program was being rolled out: today's batteries would be replaced with traditional car batteries, older inverters would be used, they pull ye ol optus cable and repurpose it for electrical wiring. Solar replaced with wind etc...

• 
  Benji⁷ - 💜apobangpo (@BTbro_23) reported 11 minutes ago

  I have now been on the phone to @Optus @optus_help for 2hrs and 51mins and am still waiting to speak to the 7th consultant just to replace a sim card that has not been delivered! This is my 3rd attempt to get my new service activated after previously spending 1.5hrs beforehand.

• 
  Sarisa sandy Lindsay (@LindsaySarisa) reported 11 minutes ago

  0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW

• 
  israelsgospelic (@israelsgospelic) reported 15 minutes ago from Gold Coast, Queensland

  Optus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.

• 
  Kirsty Prince (@kirstyprince) reported 20 minutes ago

  @punt_rd I wouldn't see them again. The sound was awful at Optus last time and I left early. Probably not their fault. I was gutted about Maiden and Megadeth though!

• 
  Jeremy Mansfield OAM 🌏 (@JezMans) reported 20 minutes ago

  @Telstra @Optus Simply inadequate. It’s getting worse, and the scale of the problem requires a different approach. @Optus, what are you doing? Crickets from you.

• 
  Jez (@Jez3c) reported 20 minutes ago

  @nicko_316 You gotta feel sorry for the weagles fans. They keep rocking up in droves the last 3-4 years at Optus, but they never stay for the whole game. Think the club needs to refund their membership fees. Absolute daylight heist. No wonder they're the richest club in the land.

• 
  nikitarenwood (@nikitarenwood) reported 22 minutes ago

  @Optus @ollierafc This happens all the time and the customer service team does not care or offer any help