Optus Outage Report in Lowood, Somerset, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Lowood, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (37%)
-
Phone (30%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Lowood, Somerset, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Lowood, State of Queensland
Latest outage, problems and issue reports in Lowood and nearby locations:
-
D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
-
Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
-
Dirk
(@ITrustLabor) reported
from
Brisbane, State of Queensland
@Optus We seem to have an outage in the 4506 postcode.
-
Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
-
Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
-
Blake
(@blake_andersson) reported
from
Brisbane, State of Queensland
After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
-
Jo
(@JoGierke) reported
from
Brisbane, State of Queensland
@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
-
D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
-
Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
-
Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
-
Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
-
Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
-
eggs fan page
(@_rigormoris_) reported
from
Brisbane, State of Queensland
@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
-
Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
-
Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
-
ThatGirl
(@itsOnlykhem) reported
from
Brisbane, State of Queensland
Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
-
Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
-
Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
-
Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
-
💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Matthew #AtHomeYouMustStay Murphy
(@MattM_78) reported
Hey Perthites, if you haven't anything to do on the next 2 Sundays, get down to Optus Stadium from 4pm to 8.30pm. There is a Christmas Markets event with food trucks, general product stalls as well as various roving activities and two Christmas movies shown on the amphitheatre
-
Saul Bosch 💧
(@Erica_Betz) reported
@Optus Is there any hope that the support crew who answer cries for help when you have no internet or landline will ever get a clue. 5 hours on the app and had to come up with my own resolution: plug in the old modem which was replaced in August 2020
-
Saul Bosch 💧
(@Erica_Betz) reported
@Optus A map showing service disruptions is an advance. However what you should be doing is passing on NBN planned outage notices. Other RSPs do this. Yr support staff don't have access to this info let alone customers.
-
Ken 🐨🐨🐨
(@vaughan_k) reported
@real_xye @Optus Or with each staff giving out different information for the same issues, staff not reading people messages, empty promises etc staff have proven they don't want to assist. And I thought they have improved #CustomerService I was wrong.
-
Dave T
(@GrumpyPigeon) reported
@GizmodoAU what! faster than @Aussie_BB too bad I can't get mobile phone reception using @Optus where I live...
-
Saul Bosch 💧
(@Erica_Betz) reported
@Optus Another problem is that the first level support via My Optus app are frequently clueless (- the robot even more so). They don't read what has happened previously and like TV's "IT Crowd" parrot "fixes" with no real understanding.
-
Saul Bosch 💧
(@Erica_Betz) reported
@Optus This morning got on at 0620 and it took more than an hour to get the case referred to a "Senior Expert". After no fix I got flicked off to sales who tried to sell me an alternative plan.
-
Jhobi
(@Jhxbi) reported
@Telstra Yes I've done both of these . There is literally nothing wrong except for your service. I've been with optus and dodo and they both work fine Telstra is the only provider I and literally everyone across Australia has had issues with. E.g people have 40% packet loss when gaming.
-
Optus
(@Optus) reported
@vaughan_k Hi - As a customer you can certainly visit Optus store and discuss this or show the Twitter chat as a proof of what we have discussed. Aman
-
lollypopgirl28
(@Lollypopgirl_28) reported
Sooo I get to grab a new phone from Optus this month but can’t choose what one i want 😫 help me out 🥺