Optus Outage Report in Lowood, Somerset, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Lowood, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Lowood, Somerset, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Lowood, State of Queensland
Latest outage, problems and issue reports in Lowood and nearby locations:
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David O'Donoghoe
(@david_odonoghoe) reported
from
Brisbane, State of Queensland
dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.
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GregStonham
(@GregStonham) reported
from
Brisbane, State of Queensland
@cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty
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Lliam Parslow
(@parslow77) reported
from
Brisbane, State of Queensland
Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Daniel Box 🇬🇧🇦🇺
(@DanielBox87) reported
from
Brisbane, State of Queensland
@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Lema Niumata Noel
(@LemStar71) reported
from
Brisbane, State of Queensland
I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Deb Berger
(@debmberger) reported
from
Brisbane, State of Queensland
@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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brandon
(@brandonlung_) reported
from
Brisbane, State of Queensland
@lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha
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David Findlay
(@davidjfindlay) reported
from
Brisbane, State of Queensland
Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
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brandon
(@brandonlung_) reported
from
Brisbane, State of Queensland
@lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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💧tracey
(@traceyggor) reported
I am so annoyed👈😡 Received my replacement driver's license with an A on it Looking on Google it seems like automatic I learnt on a manual Damn you Optus & all this crap!
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Pete
(@HaggleSearch) reported
@Optus what is wrong with mobile internet around the eastern suburbs? It appears to be bad from yesterday? Are you l aware of the issue or is this the new standard. I noticed it from yesterday. Please advise.
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William
(@wrhollingsworth) reported
@RecliningPanda @Optus @VodafoneAU I had NBN techs out and they replaced everything but it made no difference. The Optus support acknowledged the problem was on their end but then slammed shut on doing anything about it.
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jess
(@brioche_bun) reported
@Optus is there an outage in the Sutherland shire
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William
(@wrhollingsworth) reported
@Optus I have dealt with your support service before it was a total dead end. I'm not going to bother again.
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Hannah Fredriksen
(@HanFredriksen) reported
@Optus Hei. My phone stopped working after roaming. I was just told by your help through Optus app, that some prepaid phones are not working since yesterday in the whole Brisbane area. Is that true or I was just told lot of rubbish?
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Bilbo Baggins
(@BilboBa77842165) reported
@janine_hendry You need to change to someone different Janine - Optus Mgmt don't give a **** about anything except for their own paypackets, as demonstrated by their complete indifference to victims of data breach last year
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Optus
(@Optus) reported
@abittotheleft Hi there, I'm really sorry to hear you're having issues with your Optus email at the moment. I'd recommend trying a password reset and then attempting to login again as a first step. If this doesn't resolve the issue, please send us a DM and we can investigate-Liam
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Cert.Ai
(@Certainium) reported
Looking into getting a second mobile number; the experience is terrible. Pricing is so anti-consumer. $1 per day, but expires in a day, but it rolls over, also eSim trial for 7 days, oh and 4G only... Guys, I just want an extra sim to recieve calls, relacccc. @Optus
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Nabil Shaheen
(@nabsydxb) reported
@Optus called asking if I was getting right value. They were about to reduce my plan to be cheaper then asked for all my contact details + my drivers license details & medicare. WTF? I've been a customer for 3 years and you had a massive data breach. Why would you request that?