Optus

Optus Outage Report in Lowood, Somerset, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lowood, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lowood, Somerset, State of Queensland 01/23/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lowood, Somerset, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Lowood, State of Queensland

Latest outage, problems and issue reports in Lowood and nearby locations:

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.

  • brandonlung_ brandon (@brandonlung_) reported from Brisbane, State of Queensland

    @lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.

  • brandonlung_ brandon (@brandonlung_) reported from Brisbane, State of Queensland

    @lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    @Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous，locked in for another 6 month with this optus ADSL service...

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cyberrage Adam (@cyberrage) reported

    @STEVEFI14205588 @janine_hendry @Optus Spend another 10 hours on chat to report- no thanks. The in store staff have confirmed this is not uncommon, they can log a ticket to local agents who will contact you for certain issues

  • juliancday Julian Day (@juliancday) reported

    @also_bort Every other Star Wars is like, "you'll never get away with this, Garbo Bax, Imperior of Optus V!" and Andor has been such a nice change.

  • HanFredriksen Hannah Fredriksen (@HanFredriksen) reported

    @Optus Hei. My phone stopped working after roaming. I was just told by your help through Optus app, that some prepaid phones are not working since yesterday in the whole Brisbane area. Is that true or I was just told lot of rubbish?

  • wrhollingsworth William (@wrhollingsworth) reported

    @Optus I have dealt with your support service before it was a total dead end. I'm not going to bother again.

  • wrhollingsworth William (@wrhollingsworth) reported

    @RecliningPanda @Optus @VodafoneAU This might be a good reason to dump Optus NBN (which drops out several times a day anyway and they refuse to do anything about it) and switch to a Vodafone 5G solution.

  • wade396 Tanya (@wade396) reported

    @Optus is there a problem with Optus webmail again can’t receive emails I need for work yes I’m a healthcare professional

  • shaneanza Shane Stapleton (@shaneanza) reported

    FYI for those affected by the #optushack @Optus offered a 12-month Equifax Protect subscription for credit reporting to those affected but failed to tell you in the email that the code they supplied for this expired in December 2023. If you haven't redeemed this too bad.

  • Certainium Cert.Ai (@Certainium) reported

    Looking into getting a second mobile number; the experience is terrible. Pricing is so anti-consumer. $1 per day, but expires in a day, but it rolls over, also eSim trial for 7 days, oh and 4G only... Guys, I just want an extra sim to recieve calls, relacccc. @Optus

  • abittotheleft 🐀 KV - A bit to the left 💉💉💉💉 (@abittotheleft) reported

    @Optus is there some kind of server outage? Can’t get emails, can’t access webmail, can’t even read the troubleshooting FAQs! Seriously? Is there another data breach?

  • diggerinflex Ghosofinflexdigger (@diggerinflex) reported

    @MortyAUS @mattjcan Optus not good at all between Dariwin and Mt Isa .. patchy in remote areas until St George .. not bad in NSW