Optus Outage Report in Lowood, Somerset, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Lowood, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (38%)
-
Phone (29%)
-
E-mail (15%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Lowood, Somerset, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Lowood, State of Queensland
Latest outage, problems and issue reports in Lowood and nearby locations:
-
Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
-
Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
-
Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
-
Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
-
Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
-
Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
-
James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
@Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.
-
Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
-
Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
-
Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
-
Chapmanden
(@ChersCherpman) reported
from
Brisbane, State of Queensland
Optus is possibly one of the worst internet providers 😂 0.06mbps
-
Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
-
David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
-
Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
-
greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
-
Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
-
Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
-
Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
-
MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Funwin
(@mrfunwin) reported
@Telstra your phone support taking literally hours to do simple tasks must cost you a fortune. Upgrade an internet plan 2.5hrs… really? Get an nbn technician to repair a broken like 45min, no result. @Optus I can change my plan and be off the phone in 6min.
-
HYE PRIDE
(@thelifeofhye) reported
Hey @Optus what's going on with the service in Collaroy ??
-
Sohi
(@sohiafc9) reported
@Optus why is there a mobile data outage near Chermside area without any maintenance notifications? This is constant every few days. You guys are literally getting worse #optus #optusoutage
-
Sargeant D
(@SargeantDee) reported
@amaysimAU is there a problem? A problem with optus? @Optus no service
-
Su Dharmapala
(@SuDharmapala) reported
@Optus You are 🤬 of the worst sort. You billed me for services you never provided and then took my account into arrears and have put a fraudulent notice against my account so I can't be approved for a car loan. You NEVER provided the services.
-
Jason Haines
(@jghaines) reported
@Optus I tried that and was connected to an idiot support person who said it wasn’t a bug with the Optus app and that I should raise it with Apple.
-
Pawpatart
(@chaunicey) reported
@Optus Can't wait to give you ***** a ******* 0 for your customer service, you're a ******* joke.
-
Trent Randel
(@trandel) reported
@BrowntownBrew @AlboMP That isn't supported for Turnbull who tried to fix the mess with band-aides. The purchase of the old optus cable was one of the most ridiculous solutions I'd ever heard.
-
Kurisu
(@kurisubrooks) reported
@Optus Yeah, 7th outage in the past 2 days… convenient of you to switch the site to “maintenance” yesterday at 10am after my dozen reports through the website so you have a fallback reason lol
-
😌Minta
(@MintaReturns) reported
So i think the internet is back However, Optus truly is a terrible provider, the internet was down for.. 10 hours?