Optus

Optus Outage Report in Lowood, Somerset, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lowood, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lowood, Somerset, State of Queensland 11/29/2023 00:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lowood, Somerset, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Lowood, State of Queensland

Latest outage, problems and issue reports in Lowood and nearby locations:

  • StephenABeckett Stephen Beckett (@StephenABeckett) reported from Brisbane, State of Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

  • ShaneAusKiwi Shane Harris (@ShaneAusKiwi) reported from Brisbane, State of Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • Willow07935405 Willow (@Willow07935405) reported from Brisbane, State of Queensland

    @Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

  • twasink Robert Watkins (@twasink) reported from Brisbane, State of Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • Team_LiLy MissLiLy (@Team_LiLy) reported from Brisbane, State of Queensland

    hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

  • phocks Joshua Byrd (@phocks) reported from Brisbane, State of Queensland

    tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • nickshewring nick shewring (@nickshewring) reported from Brisbane, State of Queensland

    @JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • Matteris :Matt. (@Matteris) reported from Brisbane, State of Queensland

    @EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DASHGMR DASH  (@DASHGMR) reported

    Over it. Ringing Telstra tomorrow. @Optus are pathetic. On the phone all day with no help.

  • mikeredes The Angry OWL (@mikeredes) reported

    @Optus can no longer choose 5 days roaming. Only 1 day. Wtf

  • joshua_krueger Joshua Krueger (@joshua_krueger) reported

    @Optus To clarify, I got sold a service to get a sale; only to find out today that service doesn’t exist with my new contract (Roaming $5/5GB). Great way to treat loyal 20yr customer. Misleading, deceptive and no accountability . 7 staff and not one could resolve the matter.

  • th0masfrancis Thomas Francis (@th0masfrancis) reported

    @Optus your NBN connection is down from this morning and all your customer service bot is telling me is to restart the modem and “experts I am trying to reach is not available today “. Such a poor customer experience.

  • wade396 Tanya (@wade396) reported

    @Optus HELP@I am Health Professional and error keeps coming up with Optus Webmail is there an issue

  • _yinandjuice Yin & Juice (@_yinandjuice) reported

    Why does @Optus make everything so damn hard? I just want to cancel. I've been dicked around and left on hold. No wonder you can't keep customers

  • dennislong1950 Dennis Long (@dennislong1950) reported

    @LisaJBryant Have you tried pushing zero repeatedly? Some systems will send you to a human. But are the humans human? Or AI? “Christian” at Optus was very pleased he had solved my problem. I had to point out that my problem was unsolved. A senior humanoid will contact me within 24 hours.

  • shaunau ~ (@shaunau) reported

    Every month @Optus does this in my area. It usually means no 5G for about a week and sometimes only 3G. It’s really ***** me off that they keep spinning this as a positive when it’s a service degradation every single ******* time. Never experienced this **** with @Telstra 😠

  • RohitMandanna Rohit Mandanna (@RohitMandanna) reported

    Terrible customer experience @Optus. Very poor internet service and no attempt to help upgrade service to better / more reliable internet service.

  • progressiveagri Progressive Agriculture (@progressiveagri) reported

    @betterbushcomms @ktxby I’ve got a router modem in the office with an Optus sim and it’s 150 down and 50 up consistently, doesn’t vary, regardless of the time of day.