Optus

Optus Outage Report in Lowood, Somerset, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lowood, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lowood, Somerset, State of Queensland 03/23/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (35%)

    Internet (35%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lowood, Somerset, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Lowood, State of Queensland

Latest outage, problems and issue reports in Lowood and nearby locations:

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Julieat30 Julie T (@Julieat30) reported

    @savetheforce @rugby_wrap Think it was a mix of both there .... the quarantine issues for SA & ARG as well as stadium clash with AFL finals. We still haven’t secured Optus for Bledisloe 3 yet ... still 3rd or 4th

  • lunchplease Gareth Edwards (@lunchplease) reported

    @Charlesab40 @Optus Try their 5g home internet then....service on website says down for almost 10days for maintenance leaving us with NO INTERNET and NO TEMP/PERM solution than oh just wait. It's crap

  • lunchplease Gareth Edwards (@lunchplease) reported

    @Optus Thanks Tina but it is laughable. The right arm doesn't know what the left arm has published on their own outages website...and for 10days no service and seemingly no recourse either

  • oilsaintoils 4 million dead - get the jab! (@oilsaintoils) reported

    @miss_reys_mind It is a pain in the *** alright Optus is stupid at times But I stick with them because Telstra are bottom of the barrel - despite their superior signal in most country areas

  • stevedownunder2 Steve Ca (@stevedownunder2) reported

    @Optus worse customer service ever. After speaking to 4 live chat agents, Jack Plato, someone else over the weekend and now Bob to simply change my email login to Optus Sport to be told today my order was canceled. #worstcustomerservice #fail #optus

  • DeathAdderXL Deathadderxl (@DeathAdderXL) reported

    @x00Al13N Yeah but what service provider are you going with? Optus or telstra? I'm with optus and with my second jab i think ill get telstra, dual sim it

  • peteperth Pete Perth (@peteperth) reported

    If people jump the fence at Optus Stadium when Lance Franklin kicks 1000 AFL goals, how many broken ankles will they have to tend to and how will people get off the field? 🤔 #afl360

  • thepepgal Pep H-S (@thepepgal) reported

    @Optus @Charlesab40 Yes I have checked your outage page been without nbn 5 hours now and it still says under investigation. Fix Mansfield outage now.

  • RonRuys1 Ron Ruys (@RonRuys1) reported

    @Optus And the award for most annoying on hold music goes to @Optus customer service. They're hoping you'll get annoyed and hang up

  • lyng62 Lyn (@lyng62) reported

    The @Optus story just keeps getting better. Can’t wait to share with the telecommunications ombudsman So after nearly 2 months of not being able to resolve the fact that my phone calls were going on my next door neighbours bill the solution was to disconnect me completely …/2