Optus Outage Report in Lowood, Somerset, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Lowood, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Lowood, Somerset, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet |
Community Discussion
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Optus Issues Reports Near Lowood, State of Queensland
Latest outage, problems and issue reports in Lowood and nearby locations:
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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eggs fan page
(@_rigormoris_) reported
from
Brisbane, State of Queensland
@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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faeling 💜
(@faelingx) reported
from
Brisbane, State of Queensland
hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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Blake
(@blake_andersson) reported
from
Brisbane, State of Queensland
After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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prigby
(@PaulPrigby) reported
@kbrspace @Optus Well that’s great because undoubtedly you have the SLOWEST response time for customer service ( made more painful by the chaos, confusion, miscommunication and incompetence that appear to be characteristics). Just awful trying to get answers on services for renewing a contract...
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Ugur
(@UguR_TR06) reported
@tbn97 @Optus @Telstra After 22 days of wait and no update, today the cust rep just said “do you want to cancel this and order something else” It’s like a joke! To be honest had no issues with Telstra at all!
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PicnicMI
(@picnic_mi) reported
@Optus my nbn is not working in aspendale are there issues
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Bryce
(@bryceweiley) reported
@Optus Thanks so much for all your help Rob. Internet is down again but I will make sure to keep an eye on the network map for information. Do you know if we will be credited for the time that the internet has been down??
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Yeti-Sann
(@YetiSann) reported
@Optus Our service has been so bad for over a month and so slow with no explanation the service team has ghosting us as well I’m ready to cancel at this point !
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Perorationer🕵️♀️Wash Hands😷 Stay The * Home🚔
(@Perorationer) reported
@PaulRoom101 @lynlinking @MichaelWestBiz Quite so. The extraordinary hoops they put Optus / Galaxy thru just to give Murdoch clean air. Murdoch only ever makes money when he either dominates, or has exclusivity to any medium, and Govts of all persuasions have been happy to help
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We The People, Vote Australian Republic
(@PaulAble2017) reported
@Optus The troubles are from day one two years ago and it was never fixed it was always work on progress ..now you are telling me that it is still on the 1/12 work in progress the vague reply of outsourced support instructed to only give limited responses.
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Ugur
(@UguR_TR06) reported
@Optus I can imagine the large number of orders however I was specifically told 2-4 weeks over the phone when i ordered. Now 22 days later NO eta and been told to cancel the order and order a different phone that is in stock! My orders section since the 12th Nov is showing as submitted.
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mariam ܡܲܪܝܲܡ
(@mariammobster) reported
Optus straight up the worst telecommunication company I’ve had the displeasure of being with. I’m going to have to pay just under $300 to pay out my iPhone that is worth $150 so I can leave my godforsaken plan. I’ve been holding in this rant for months!!
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Vetri
(@vetrizindu) reported
@Telstra - Please don’t call yourself a number one NW service provider. Porting request has been lying for 3 days and does not have a process to perform porting. On top of it, customer care agents cannot be reached nor messaging works. highly regret for choosing you over #Optus