Optus Outage Report in Lowood, Somerset, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Lowood, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (39%)
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Phone (30%)
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E-mail (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Lowood, Somerset, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
||
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Lowood, State of Queensland
Latest outage, problems and issue reports in Lowood and nearby locations:
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Sullivan @mis@aus.social
(@misullivan) reported
@sherrod_im Better question is how does anyone get anything done when you have to spend 2.5 hours on the phone to @Optus only to have the 6th guy ask you the same damn questions and all the security “confirmation” only to hang up on you mid call!
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Jean-Paul Bartolomei
(@ultimablackmage) reported
Really pissed off with @Optus right now. For over a week my 5G Home Broadband internet has been on the fritz as they are performing an "upgrade" & it's going to be 3 weeks of constanty drop outs & slow speed. The @Xbox Series X keeps chucking a tanty because of this too!
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Optus Help
(@optus_help) reported
@adskim Hey there Adrienne. Sorry to hear about your NBN issue. I have replied to your other Tweet asking about this one. If you can send us a DM either to this or the main Optus account, then we can definitely try to get more details for you. Thanks, - Harrison
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Aprilianda
(@ikaaapr) reported
@Optus hi, I just comeback to Australia after 6 months in overseas. I didnt realize that my Optus didn’t recharge automatically so now my simcard has expired. Is there any solution to get my old number? I really need it because it’s connected to all my bank and government account
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💧Dead Parrot Society (parody)
(@MyFirstCousin) reported
Optus in its 4G wireless home internet advertisements indicate it is not available at my address. I've been using it for the last 2 years and the speed is typically 50 to 70 Mb/sec which is not bad for it being unavailable.
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Christian Eriksen
(@CNEriksen) reported
@MyaCubitt @Optus I empathise. Just arrived back home from overseas. Since the 15th I’ve spent hours fixing this every day. @Optus You should announce this, and make your customers aware of this issue before they travel, to give them the chance to organise local sims to be assured connectivity.
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Darryl Mason
(@DarrylMason) reported
.@Optus, not only is owner of the number (02) 3800 6899 allowed to mass call private numbers, but it immediately defaults to 'Not In Service.' And scammers are allowed to fake their location to tiny NSW country towns. WTF is this crap? The only security is for the Scammers.
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I-am-Medusa 🌟😷☮️💉💉💉💉🕯🌊
(@JustSaying8888) reported
@FrancisFlanner3 Hiiii I just checked out Moose. Are you getting reception problems ? Let me know before I switch. I also noticed that they are on Optus
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Paul_In_Melb
(@Paul_Coniglio) reported
Was so excited to go to @VodafoneAU to switch over from stupid @Telstra and they couldn’t find my ACN on their system! Why do telcos make life so hard for customers to do business with them? Maybe @Optus can help?
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Jean-Paul Bartolomei
(@ultimablackmage) reported
So @Optus blocked me on Twitter because I went off my nut in the DMs at them because of their abysmal service & overly long "upgrade" on my local tower(21 days!) Obviously customer service doesn't matter to them so I recommend everyone treat them like they deserve!