Optus

Optus Outage Report in Lowood, Somerset, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lowood, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lowood, Somerset, State of Queensland 01/15/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lowood, Somerset, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi

Community Discussion

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Optus Issues Reports Near Lowood, State of Queensland

Latest outage, problems and issue reports in Lowood and nearby locations:

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous，locked in for another 6 month with this optus ADSL service...

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JonLangford45 Jon Langford (@JonLangford45) reported

    @ScammerPBFan @ScammerPayback Did u hear about Australia optus network phone company got hacked and want $$ or releasing our detail already released 10k and doing it again :-( wouldn't surprise me if wasn't from same area theses scammers call iv had 5 scam calls a day since data breach

  • 99_Shaniqua Shaniqua (@99_Shaniqua) reported

    @mjrowland68 I hope so Michael! This is outright customer abuse. #Optus #OptusDataBreach

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    ….lot down. I am expecting the Federal Government to take the most extreme action to censure Optus and audit ALL telcos. I’m sick and tired of these cowboy companies being “managed” by people who clearly demonstrate they would be flat out running two seated country outhouse

  • scottjla Scott (@scottjla) reported

    @Karina_Melbs @BustedGoldCoast @Anthony_Klan And you would not provide the customer with the details every time they interacted with you, which is how Optus works

  • MelbourneNewsAU Melbourne News Station (@MelbourneNewsAU) reported

    As the shockwaves from the massive Optus customer data breach ripple across Australia, there are already rumblings of a class action lawsuit. In Melbourne, law firm Slater and Gordon said on Tuesday it was investigating whether a deficiency in Optus’s management of data had…

  • madwixxy Peter Wicks (@madwixxy) reported

    @charleyb2355 @Optus @Telstra And there in lies the issue, it should be illegal to store rather than a legal requirement to store

  • Megsymu Megan Stubbs (@Megsymu) reported

    @VictorDominello It’s up to OPTUS to get the money re-imbursed from Service NSW! Customer confidence is at an all time low, if they trust the re-imbursement scheme , then THEY can be the ones to use it. Make the licenses FREE (what with the high cost of everything else and rising 🙄) AT OUR LIMIT

  • Megsymu Megan Stubbs (@Megsymu) reported

    @VictorDominello Just plain old “human errors”!!! Optus has already lost the trust of its customers. You would think it would be going above and beyond to do whatever to make this process as less stressful for all its customers as possible! A “re-imbursement scheme” is nightmare in the making !!

  • shokwave2 Matt (@shokwave2) reported

    @VictorDominello Yeah I won't be paying a $29 replacement fee. Optus will be reimbursing me my whole contact for this **** up.

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported

    @ReclaimAnglesea @Optus Yes I noted that they had sent if from a noreply address too. You'd think if Optus actually gave two hoots they would have not done that. Hell if I were CTO or CIO I'd have made sure you could at very least replied to a specially monitored email address, awful.