Optus Outage in Margate, Kingborough, State of Tasmania

@Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍

@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

Just put it on Optus. I’d rather watch the pre-match bullshit to a game where we already know that Man City will smash West Ham Utd as opposed to watching Richmond celebrate another premiership and that post match crap.

@Optus Sarah, I’ve spent 12 hours on the phone to your colleagues the past 2 weeks. 15 unanswered calls, 10 unanswered emails. Managers promising a resolution but delivering nothing. It’s embarrassing.

@Optus Optus Internet hasn't been working for 4 hours. Tried to call they told me to message online. Went online messaged, entered all my details, still nothing. Disgraceful service!

How bad are @Optus I was assured 7 weeks ago that I would have a business VoIP service and nbn installed within 10 days and I’m still waiting. The business opens this week and we cannot power up vital. So many basic mistakes on their part. The worst example of customer service.

@MrQLD @20thCenturyDan Optus oval was primed forcthe GF yet thedicks at afl head wanted in on east coast, ***********....one of the worst gfs

@7AFL Everyone bags Optus for the light show saying it doesn’t translate to TV...same **** bro

@Optus We think there was a payment problem, have tried to move to pay pal fingers crossed waiting to see if it works.

the gabba wants to be optus stadium so bad #AFLGF

@JoshGarlepp At least the rain in Brisbane will water in the piece of turf that the numpties at the AFL sent there like a bunch of spoilt precocious teenagers. What a bunch of muppets. Optus was never going to happen as they knew it would put the MCG to shame and no one would want to go back

@rangaroses Or even Adelaide like I do feel bad that they have comparable capacity to Optus and as energetic as WA is as a football state and they were effectively cut out of the conversation entirely