Optus outages and service status in Mila, New South Wales

Problems in the last 24 hours in Mila, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mila, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 6 minutes ago

  @saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik

• 
  Jason Anders (@Jet_Anders) reported 7 minutes ago

  @Optus @Optus I also have been experiencing problems with apps loading despite having 4G.

• 
  Dean Hawkes (@hawkeyemanagem1) reported 10 minutes ago

  @Theblackfemini3 Not a thing here? didnt get any alert Maybe optus network dont get?? Helpfull🤡show

• 
  𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported 18 minutes ago

  @Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 20 minutes ago

  @WestCoastEagles so Milan derby at Optus. In what part of the oval are they going to situate the rather tiny pitch? And are they erecting seating on a surface that's already having problems?

• 
  Candour (@Candour100) reported 20 minutes ago

  @blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.

• 
  J Labs (@jnj_pro) reported 24 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  Optus (@Optus) reported 26 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  Richie_Night Owl (@richardmelb05) reported 26 minutes ago

  @Optus It could take a couple of days for the problem to be fixed

• 
  Optus Help (@optus_help) reported 26 minutes ago

  @KleinRevd Based on the screenshots provided, it's not clear that the issue is related to the Optus network. If you would like us to take a closer look or if there's any additional information you'd like to provide, please send us a DM, and we'll be happy to investigate further. -San