Optus outages and service status in Moonee Beach, New South Wales

Problems in the last 24 hours in Moonee Beach, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moonee Beach, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Moonee Beach, New South Wales

Latest outage, problems and issue reports in Moonee Beach and nearby locations:

• 
  MakeACommentNow (@MakeACommentNow) reported 4 minutes ago from Emerald Beach, New South Wales

  @MyArgue That's precious, Optus Is not User Friendly when it comes to try to bring up issues with Internet.. Australia has Expensive Internet, compared to rest of the World.. Rural area suffers the Most

• 
  Moffee (@itsmoffee) reported 20 minutes ago from Coffs Harbour, New South Wales

  @Optus I’m guessing you don’t monitor the chat/message service 24/7?

• 
  Moffee (@itsmoffee) reported 47 minutes ago from Coffs Harbour, New South Wales

  @Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn

• 
  aussiekimbo (@aussiekimbo) reported 54 minutes ago from Coffs Harbour, New South Wales

  @Optus I have had intermittent email access for the past 3 days. I haven't problems like this over a few days.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meg (@MeggaDons) reported 2 minutes ago

  The Eagles are the most confusing team in the comp.. hardly win a game, different team playing at Optus but they lose to Richmond there of all teams.. and now beating up on the Giants. Da **** #AFLEaglesGiants

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 7 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  KellySeven 🦘🍁 (@KellySeven3) reported 8 minutes ago

  @PeteUK7 @virginmedia When my husband died @Optus (Australian telco) harassed me for about two years about his bill and phone. Years. Told them over and over and over that he was dead. It was awful.

• 
  Jayden (@Ballzzzz16) reported 9 minutes ago

  @Telstra no internet or 5g in my area since very early Saturday morning, called up support and your support doesn’t even know there is a problem and can’t give general timeframe for a fix, beyond a joke @Optus might be getting some new customers very soon

• 
  Joanne Jones (@JoanneJ37319580) reported 11 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

• 
  Francis McF (@FrancisMcF1O) reported 11 minutes ago

  Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

• 
  Optus (@Optus) reported 14 minutes ago

  @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

• 
  The Trend Trader (@SixG369) reported 14 minutes ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  Wayne Reardon (@WayneReardon) reported 19 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Warren (@Wazzels5) reported 21 minutes ago

  @Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.