Optus Outage Report in Moonee Beach, Coffs Harbour, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Moonee Beach, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moonee Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near Moonee Beach, State of New South Wales
Latest outage, problems and issue reports in Moonee Beach and nearby locations:
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Moffee
(@itsmoffee) reported
from
Coffs Harbour, State of New South Wales
@Optus I’m guessing you don’t monitor the chat/message service 24/7?
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Moffee
(@itsmoffee) reported
from
Coffs Harbour, State of New South Wales
@Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken 🐨🐨🐨
(@vaughan_k) reported
@NannanBay @Telstra And like @Optus they well blame you the #customer, each staff giving different answers, staff giving answers not related to the situation, staff promised to do something to fix it but end up doing nothing, staff don't read customers messages, etc
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Ken 🐨🐨🐨
(@vaughan_k) reported
Thanks to their own #customersupport even those there is basically no support. It is less painful going to the dentist then dealing with @Optus and @Telstra.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Tryndus @Telstra I had the same issues especially with @Optus if the answers are not on the computer screen they cancelled the message or pass you onto someone else.
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Ken 🐨🐨🐨
(@vaughan_k) reported
Why do companies so called #customerservice like @Optus gives answers not related to #customers enquiry & which the customers knew the answers anyway? Yes I know my account is $49 & 60GB the issue is why my account showing 119GB, as I am not paying for another mistakes of theirs.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus So I am sure no know issues well be fixed when they are fixed, not when staff promised they well be fixed as promising to pass on my feedback to the relevant teams is not fixing the issues.
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Sutho 🍍🍍🍍
(@suthodan) reported
Neither Aus rugby or soccer will be available on tv soon. Will need to purchase Optus I love ripping on other codes for lols but that's awful. The epl coverage is top notch but no one sees it in the big picture
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Optus
(@Optus) reported
@TheColinputer That's correct! Once your SIM is in a 5G capable device, you'll need to activate 5G in the My Optus app on that device. If for some reason you still can't activate 5G in the app when you get your iPhone 12, send us through a DM and we'd be happy to help. George
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus But for me to assist you, can you assist me by giving answers related to my questions. As I know my account is $49 and 60GB which if you looked is not the issue, the issue is my account is showing 119GB
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus One example of many, I was promised years ago the poor #CustomerService we'll be improved but it has gotten worse including staff not reading feedback, promises not being kept, customers being blame etc etc etc
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The Colinputer
(@TheColinputer) reported
@Optus Hey there. Just wondering if there is anything that needs to happen to enable 5G on an excising service? I remember there used to be a toggle in the app a couple of years back. But I can’t seem to find it anymore. So I just need to pop the sim into a 5G device?