Optus outages and service status in Moonee Beach, New South Wales

Problems in the last 24 hours in Moonee Beach, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moonee Beach, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

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Optus Issues Reports Near Moonee Beach, New South Wales

Latest outage, problems and issue reports in Moonee Beach and nearby locations:

• 
  Moffee (@itsmoffee) reported 14 minutes ago from Coffs Harbour, New South Wales

  @Optus I’m guessing you don’t monitor the chat/message service 24/7?

• 
  Moffee (@itsmoffee) reported 33 minutes ago from Coffs Harbour, New South Wales

  @Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darshy (@Darshy11) reported 2 minutes ago

  @Optus everytime i speak with @Optus customer service, i want to lodge a complaint....very poor service, gives me headache

• 
  Vas (@nuskuper) reported 5 minutes ago

  @Optus my internet has literally been out for the past day and a half, everyone in my house has online classes and online work to do which is hard when you have no wifi, please fix it goddamn

• 
  ash rehn (@ashrehn) reported 14 minutes ago

  @Optus @Toll_Group I have twice made bookings for Toll to pick up a returned Optus 5G modem but the courier never arrives at booked time or at all. Optus if you want the modem returned, you need to come get it. #optus #tollgroup

• 
  spiro (@mrspearing) reported 16 minutes ago

  @Optus Hey @Optus I’ve down as you’ve asked it’s now been over an hour for a response. Which in total has been 7 hours of waiting on you to at least attempt to provide a solution and/or just talk.

• 
  Julie-Anne Adams (@Bunba) reported 17 minutes ago

  @Optus Hi - I want 2 look @ upgrading my current modem 2 Optus Ultra Wi-Fi Modem but not change plan I'm on. I've been a over 25 year customer with Optus. Hve home phone, mobile & internet with u & used 2 have Optus Cable TV (Foxtel) - U give new pple good stuff why not loyal 1s

• 
  Neil Spooner (@NeilSpooner5) reported 18 minutes ago

  2021 and in Menai we get such poor mobile reception that working from home is extremely challenging. C’mon Telstra and Optus, how does a suburb 35kms from the city get such poor reception?

• 
  Dale (@Sui1977) reported 19 minutes ago

  Password for the Vuck still not come through :/ I give up for the night. I think it might be an @optus issue. Some emails come through, others aren't(not being filtered either, I've checked).

• 
  B for Bendetta (@benjialpha) reported 22 minutes ago

  @zerogeewhiz The Optus network is pretty good here. And Telstra's customer service worker is always to blame the customer and do nothing to fix it.

• 
  spiro (@mrspearing) reported 23 minutes ago

  @Optus Almost an hour now. Is this what you call customer service??

• 
  spiro (@mrspearing) reported 24 minutes ago

  So @Optus I have just spent more time than I care trying to sort out NBN. You’ve managed to make a loyal customer move services. You managed to send me 3 modems to 2 different addresses across 2 states. Then I’ve spent from 12.30 this afternoon one both the app and phone