Optus

Optus Outage Report in Mossman, Cook Shire, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mossman, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mossman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mossman, Cook Shire, State of Queensland 11/29/2023 01:05

November 29: Problems at Optus

Optus is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Mossman, State of Queensland

Latest outage, problems and issue reports in Mossman and nearby locations:

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • solution_22 Andrew Rose (@solution_22) reported

    @Optus @RunnerSA18 I have had the email but have no idea whether I’m one of the 10200 fully released or the 1million plus that were “just” stolen. All your contact is NoReply. And your app is down.

  • No_ats_left Nonni - Oz Citizen (@No_ats_left) reported

    @Banana16Eric @TheShovel It’s horrible what has happened & mind blowing in the lack of accountability. We are told to be vigilant, I would have thought that was Optus job. Developers back doors, huh! & we the people, once again, are left fending for ourselves, unbelievable.

  • Belle6738 Belle (@Belle6738) reported

    @JaiRitter3 @TheShovel I mean the first message had optus passing the fix over to relevant state avenues. @Optus did have a duty of care to send the follow up text. To ensure there was not a rush to replace ID with the businesses not prepared.

  • IanHartley_ Ian Hartley ★ (@IanHartley_) reported

    @lizoluwi Unless of course you are an Optus customer ...then it’s too late .

  • ScooterAD Scooter Welbourn (@ScooterAD) reported

    @TheShovel Do we think Qantas is responsible for the hack to take some of the bad press away from them and shovel it on to Optus?

  • JaniceM02356016 Janice Meyers (@JaniceM02356016) reported

    @cheryl_kernot Just tried to get help through the app as to exactly what docs were hacked. Their solution -to join up to what I believe may be an Optus company Equifax – requiring me to provide whole lot of identity documents. The ultimate in satire. Optus may be losing me as a customer.

  • paws101 💧 Paul 🇦🇺🦘For Ukraine 🇺🇦 (@paws101) reported

    @Gergyl So AFP are going to spent allot of time & money implement totally useless mitigation that will do very little to protect the customers in the breach, but not focus any effort into Optus, the cause of the damage!?

  • aileen_crofts Aileen Crofts (@aileen_crofts) reported

    @joshgnosis Sorry from Optus means nothing.... i recently changed from Optus to Telstra after over 40yrs with Optus because i had no service for 4 weeks no nbn for 4 weeks and couldn't get anyone o/s to understand that this was unacceptable

  • dstncee distance (@dstncee) reported

    @pings @strixau_ it’s not just optus tho. it’s google aswell. (there may be some other big companies getting their **** breached but i can’t remember off the top of my head?)

  • OneAussieChick Aussie Chick (@OneAussieChick) reported

    @animoller @Optus I used their chat service. But I didn't do it through the app so I wasn't "verified" (now they worry about data protection) and they were useless. Finally used the chat through the app and got the info I needed. Talking to others it seems to be hit and miss depending who you get.