Optus Outage Report in Port Douglas, Cook Shire, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (7%)
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E-mail (5%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@atakngor Hey Atak, just based on the message you have sent through - our trusted partners are affiliated with Optus this is done to support customers. We do not provide private information to third party marketing -Quade
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voicingviews
(@voicingviews1) reported
@Optus Your online change of ownership webpage has been down for 3 days - useless.
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BecPee
(@becpee) reported
@Optus tried the old off/on trick, was good for about 3 minutes and now it’s broken, please send help #SOS #brokeninternet
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DelphiOz
(@DelphiOz) reported
@Optus Your offshore service is shocking! I called weeks in advance before I moved to make sure I have internet. Your service staff told me didn’t need any connection, just plug in the modem. Here I am Friday night. Just moved. No internet!! Now I gotta wait for weeks to have internet!
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Alpaca Capital
(@Alpaca_Capital) reported
Where is private infrastructure on valuation? AustralianSuper paid 38x EBITDA for a 70% stake in Optus’ tower network, although I have a sneaking suspicion the real multiple is +40x. Noting revenue structure is different from typical towerco, big price. $DBRG $AMT $CCI $SBAC
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Lizzie
(@eripoll10) reported
@Optus No I’m done messaging and wasting my time from your incompetent team. You can get someone to call me and help me fix the problem because I’m more than happy to change providers seeing your service is lagging in customer service
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Gareth Williams
(@garethw51) reported
@Optus honestly the worst customer experience of any major service provider! Seriously, sort it out!
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Pilchard
(@pilchard) reported
Thanks @Telstra for changing me to this “upfront” mobile plan. You’re now taking the money from me prior to delivering the service, instead of afterwards. Now I have no recourse if your service provides me with problems. Time to take my business to @Optus
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Atak
(@atakngor) reported
@Optus Why didn't you answer the 5 questions I asked? I don't need you help, just answer the questions. Or would it expose the fact that Optus gives customers' numbers to "trusted partners" and I think, correct me if I'm wrong, and these partners pay Optus money in exchange for numbers.
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DM me lolis
(@Send_Me_Lolis) reported
@meatmatoy Telstra is one of the two major ISPs we have here in Australia (the other being optus). Both of them are pretty ****. I'm with a smaller ISP and things seem to be fine now though.