Optus

Optus Outage Report in Port Douglas, Cook Shire, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Port Douglas, Cook Shire, State of Queensland 06/01/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sid_Kapoor Siddhartha Kapoor (@Sid_Kapoor) reported

    @stephenlead @Optus I am having the exact same issue and not getting much love from @Optus support team. All I heard was that senior tech were looking into it for the last 2 days. Did not realise this is an ongoing issue since the start of the year!

  • mikekreuzer Mike Kreuzer (@mikekreuzer) reported

    Finally got around to setting up a pi-hole. Been meaning to do that for years. Need to set the dns on every device because of this piece of crap locked down Optus piece of crap router. (Might replace that in the NY. Piece of crap.) But woo hoo — ads be gone.

  • TheScottyJayMan Rush-box Series X (@TheScottyJayMan) reported

    Holy hell canceling anything from Optus sucks

  • zakmelb 🌟Mr.Opinion🌟 (@zakmelb) reported

    @Optus Sarah. I have tried yout automated "chat" service with no help. I need to speak to someone now? Can you help? Otherwise what is the beat time ro call in the morning for hepp on this issue and my transfer to telstra. 30 yrs of relationship down the drain....

  • _YoteTheGoat_ One Hell of a GOAT (@_YoteTheGoat_) reported

    @Died_Loading Unfortunately the house I live in already as cable, it’s terrible. So 5G home internet is the only solution. Optus owns the monopoly of the internet in my area

  • bajo Bajo (@bajo) reported

    Switched from Telstra to Optus recently because I hate Telstra a bit more than Optus. Finding the service really patchy, have to turn Aeroplane Mode on and off now and then just to get Voicemails or service back. Not sure if it’s a 5G issue? This is my first 5G phone.

  • Ellyforever333 Elly (@Ellyforever333) reported

    @hgo7627 @nikt50 @Telstra Their ISP should be sorting it. I'm with optus and they organised nbn technician within 24 hours. I know they said telstra was messing them around. I can't offer much help sorry.

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus 3. I asked for the service to be discounted as I do not use all of the data and I have finished paying off the mobile phone so would like a cheaper rate but you won’t give it to me as I want to pay by bpay not direct debit for security reasons.

  • arose62 AndrewR (@arose62) reported

    @Optus we've had the buffering looping on the TV for over 5 minutes now! Are you SURE that your network monitoring is showing NOTHING problematic in Charmhaven? Seriously? Truthfully?

  • John_Hempton John_Hempton (@John_Hempton) reported

    @Optus Your customer service sucks. I cannot even get through on the phone to talk about it. Please DM me and I will send you a phone number. Then phone.