Optus Outage Report in Oxford Park, Brisbane, Queensland
Why is my Optus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Oxford Park, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oxford Park, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Optus
Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (30%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Oxford Park, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 7 days ago |
|
Brisbane
|
Wi-fi | 12 days ago |
|
Brisbane
|
Phone | 12 days ago |
|
Brisbane
|
Phone | 12 days ago |
|
Brisbane
|
Phone | 14 days ago |
|
Brisbane
|
Phone | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Oxford Park, Queensland
Latest outage, problems and issue reports in Oxford Park and nearby locations:
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
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Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.
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:Matt. (@Matteris) reported from Brisbane, Queensland@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
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Shane Harris (@ShaneAusKiwi) reported from Brisbane, QueenslandThis is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
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Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
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Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland@Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
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Robert Watkins (@twasink) reported from Brisbane, Queensland@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.
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MissLiLy (@Team_LiLy) reported from Brisbane, Queenslandhey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandThe Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@InsidersABC Including me who was last an Optus customer in2005
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Joshua Byrd (@phocks) reported from Brisbane, Queenslandtbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandAfter telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
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Willow (@Willow07935405) reported from Brisbane, Queensland@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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The Platinum Jubbly (@leaveforthecup) reported@jaybay23911 @Optus I called and even though online it said no issues in our area they told me there was an issue after they performed a line test and have escalated, so, who knows?
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Kirsty Dent (@Denty76) reported@Optus while upgrading the tower in Narangba are you going to credit customers that have had no service for days?
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Jay Bay (@jaybay23911) reported@leaveforthecup That's my exact problem. Connected, but no internet. Had the same problem since yesterday. I called @Optus, they said everything is fine on there end but still the problem persist. At least it's not just me.
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farscape (@farscap8) reported@steelite @Optus Having the same problem not able active the number share after removing the plan from my watch, The tech are blaming the tower maintenance 286951 and 286959 causing the system error "Optus Number Share is currently active"
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Perri Winkle (@PerriW2345) reported@leaveforthecup @jaybay23911 @Optus Heard a few people say Optus told them no one's reported an outage to them. Clearly something's wrong if everyone all over Brisbane are having this issue.
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0xAnthony Ω (3,3) (@anthony_gerrits) reported@Optus Yea I have been tracking it there for more than 2 weeks. How long does “maintenance” take when Optus is involved?? Had enough of the poor service and standardised responses in the hope customers stop complaining. I won’t stop exposing @Optus shitness 💩
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João Miguel (@JoaoMiguel063) reported@R_by_Ryo And most (if not all) streaming apps with J League are geo restricted. Optus has a great service but it’s only accessible in Australia, for example. DAZN has the same issue. I’d reckon the only way is having a wyscout account which is up to 200€ a year.
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Kristen Desmond (@leedswoman) reported@Optus it is appalling that I was on hold for more than hour in store because u have stopped my service from receiving and making calls because I had to re add voicemail. Offering to call me when I have no phone service is ridiculous as is the 24hr wait to get my call access back
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turdface (@Turdface70) reportedScrew Optus and there slack internet service had a gut full of there internet playing up all the time .
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Perri Winkle (@PerriW2345) reported@Optus @ReadPete Lol, it's all over brisbane. Must be a big problem