Optus outages and service status in Port Douglas, Queensland

Problems in the last 24 hours in Port Douglas, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Port Douglas, Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

• 
  Matt Gillard (@mattgillard) reported 44 minutes ago from Port Douglas, Queensland

  @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 6 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  Cdbrown (@BrowntownBrew) reported 6 minutes ago

  @DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.

• 
  Toby (@OzToby) reported 6 minutes ago

  @Optus until you improve your service you have no business increasing your undeserved fees a whopping 7.7% - above inflation. You are already overpaid at the current fees for what customers get.

• 
  Jez (@Jez3c) reported 7 minutes ago

  @nicko_316 You gotta feel sorry for the weagles fans. They keep rocking up in droves the last 3-4 years at Optus, but they never stay for the whole game. Think the club needs to refund their membership fees. Absolute daylight heist. No wonder they're the richest club in the land.

• 
  💧Jenny White (@jennywhite38) reported 11 minutes ago

  @optus_help So much palaver to have to re-enter WiFi password etc Everything is set to WiFi but still no joy with connection for small or calls. Poor service considering optus is always doing upgrades/maintenance constantly. Get sick of no service

• 
  PlayStation Modder (@OpCyberSec) reported 12 minutes ago

  @ktdenise Damn I moved from ****** Optus, my plan went from $25pm to $60pm in 2 years and last week another price increase so I left immediately

• 
  0xMetaLabs (@0xMetaLabs) reported 12 minutes ago

  In 2022, Optus (Australia's 2nd biggest telco) exposed 9.8 million customer records. Root cause: an old API endpoint from a legacy system, left unauthenticated, facing the public internet. No one knew it was still running.

• 
  Anoop Z (@anupelectro) reported 13 minutes ago

  @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.

• 
  Tak 🇦🇺 (@NF_Tak) reported 18 minutes ago

  I went to cancel my service today, and they wanted me to speak with the @Optus loyalty team. I have been waiting for over 1 hour for this amazing loyalty service! I should have just cancelled when I had the chance.

• 
  M (@imboudee) reported 18 minutes ago

  @Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.