Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 03/07/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney E-mail
AustraliaSydney E-mail
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • vinnnylove LOVE (@vinnnylove) reported from Sydney, State of New South Wales

    idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠

  • DC_GSHealth Daniel Chanisheff AZx2 Pfizerx1 (@DC_GSHealth) reported from Sydney, State of New South Wales

    Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    Well Optus does have a 3G outage, maybe they should update the web-site.

  • Sterg_G13 Sterg13 (@Sterg_G13) reported from Sydney, State of New South Wales

    Does Optus Sport streaming look crap for EPL?

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • GT_AUS Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, State of New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • stephenrutter Stephen Rutter (@stephenrutter) reported from Sydney, State of New South Wales

    What is happening with @optus mobile service at the moment?

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬

  • NoNotChris My Name Is Christian. (@NoNotChris) reported from Sydney, State of New South Wales

    Seriously Optus?! WTF!

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

  • troydodds Troy Dodds (@troydodds) reported from Sydney, State of New South Wales

    Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

  • hugobrown Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻 (@hugobrown) reported from Sydney, State of New South Wales

    Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

  • SeeBigg Christian Biggins ✌🏻 (@SeeBigg) reported from Sydney, State of New South Wales

    Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

  • scottcarr1984 Scott Carr (@scottcarr1984) reported from Sydney, State of New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

  • Rebeccagillmor4 Rebecca gillmore (@Rebeccagillmor4) reported from Sydney, State of New South Wales

    Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • navypti 💧Geoff Mason (@navypti) reported

    @bugwannostra @philYoung17 How can someone who is under investigation for corrupt conduct and mis-appropriation of public money score a high end Corporate job?. You idiots at @Optus must have bloody ROCKS in your head? You could have at least waited until all the ICAC issues were resolved?

  • GayCarBoys 💧GayCarBoys 💉💉 (@GayCarBoys) reported

    @AugusteReign again, who gives a ****. the evil troll should be in jail, not in Optus

  • bonesybaxter bones (@bonesybaxter) reported

    @kbrspace @Optus i already hated the way Optus conducted it business but now I’m going to cancel my plan on Monday. Creating exec jobs for corrupt pollies is a new low even for Optus. Bye Optus #auspoll #AusPol2022 #nswpol

  • Chrus_3 Chrus 🦖 (@Chrus_3) reported

    More fun and games with @Optus! The store says I need to call the support number to get my phone fixed. Phone support says I need to take it into a store 🙄🙄

  • OzGoofyPrincess Westeros (@OzGoofyPrincess) reported

    @joshh_dp We just had the problem with Optus. It was a nightmare so we ended up going with someone else.

  • TerritoryGal17 blak and sick of this **** (@TerritoryGal17) reported

    @preecy_pants @Optus @Aussie_BB When I joined Optus (5?! Years ago), they were the only provider that could service my building

  • spiderfeather Chris Webb (@spiderfeather) reported

    @Optus Thanks for replying but you are not solving any problem. The system that is offloading the VoIP calls into the PSTN is randomising the caller ID. I’ve yet to receive a scam caller from the same number. Blocking is pointless. You and other carriers need to block upstream.

  • leomars__ ⚖️🕊🕉 Omicrons 2nd cousin🕉🕊⚓️ (@leomars__) reported

    @metatron611 @Optus Yeh I just can’t support that company now sorry

  • SusanSmithAus 🕯 Susan Smith 🕯 (@SusanSmithAus) reported

    @_sara_jade_ It disgusts me that she couldn't hide her displeasure, considering what these two brave young women have gone through, and have taken it upon themselves to help all women Optus awaits her

  • Grumy1957 Hela Arisen Again (@Grumy1957) reported

    @varietygarage So if she is the subject of a very adverse report from ICAC, will Optus drop her to avoid reputations damage? I will go back to Telstra.