Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 11/29/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ExpandALeague Expand the A-League (@ExpandALeague) reported from Sydney, State of New South Wales

    Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus

  • anojch Anojcherian (@anojch) reported from Sydney, State of New South Wales

    @woolworths Guys need your help, Optus SIM cards delivered from u are expired, requesting to replace them urgently..check your DM for details..hope u can resolve it fast.

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!

  • medwards87 Matthew Edwards (@medwards87) reported from Sydney, State of New South Wales

    @benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Sydney, State of New South Wales

    @Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    @mavsmum @dazza_double_u @Optus Yes! Their system goes down at least once or twice a month and yet they try to get you to adopt an App that is not even working, much like Optus!

  • anojch Anojcherian (@anojch) reported from Sydney, State of New South Wales

    @Optus Hello, I have ordered a Prepaid SIM with Epic data on 4th May (PF498858) & it’s not delivered yet..requesting u to cancel this order as our quarantine in SYD is over and we are moving out from here tomorrow; refer DM for details

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

  • DinakarNamburi Dinakar Namburi (@DinakarNamburi) reported from Sydney, State of New South Wales

    @Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • Jogi432 kavya Sharma (@Jogi432) reported from Sydney, State of New South Wales

    @Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus @NinjaBinda Your app is atrocious. As are the ongoing service disruptions.

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed

  • ConZ0503 ConZ (@ConZ0503) reported from Sydney, State of New South Wales

    @Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tectonicSZ Sabin Zahirovic (@tectonicSZ) reported

    @sea_greeny @Optus This is terrible. You essentially need to change your email address, ID, and so on - and it still wouldn't fix it all. Good luck, Nat...

  • samw2k00 Sam Wei (@samw2k00) reported

    How is changing a NSW driver license not changing the actual License number help preventing this Optus data leak? @Dom_Perrottet

  • noreasonspec The Guybrush Chocobo (@noreasonspec) reported

    Apparently @Optus is not giving equifax codes to former customers people are saying. You are a garbage company just making garbage even worse. Do you understand what PR is? just stupidity day after day right now from these muppets.

  • formallypedro Donkey Ote (@formallypedro) reported

    @RavenZech2 @Optus I dumped Optus about a month ago. My email address was an Optus address. Optus doesn’t have my new email (and never will). I’m not holding my breath that they’ll be able to or bother getting In touch with me.

  • 8footerz atefooterz ‏ (@8footerz) reported

    Huge data breach (not that long ago) at Service NSW resulted in even credit cards being used: Optus drama & common thread "obviously a coincidence" gladys!

  • JamesMo86676773 James Mooney (@JamesMo86676773) reported

    @GladysB please shred all the hacked Optus customer documents like in NSW govt.

  • StevenGreen31 Steven Green (@StevenGreen31) reported

    @kcarruthers @Optus Just how many people actually fall for this kinda stupid nonsense? 🤔

  • parkesstreet Bernie Cox (@parkesstreet) reported

    @PaulFletcherMP Maybe you should be apologising to all those people affected by the Optus Hack you dodgy idiot!! Not a Communications Minister’s Arsehole!!

  • realquietone1 realquietone (@realquietone1) reported

    So we will breach your privacy , but its all good as we will withhold your fee. A Fee/extortion you should never ever have to pay under a De Jure Government. only under this corporate ownership they deceived us into , can they do this. Optus Telstra are statutes unto themselves

  • 8footerz atefooterz ‏ (@8footerz) reported

    @jarvok01 @ClareONeilMP @Optus Maybe govt NGO use of "internet portholes" ****** up as public service interfaces, have also had many data breaches. Nothing the scale of this, however legally similar.