Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 12/26/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @OptusSport @OptusSport Dear Optus Sport and #MartinTyler why on earth would you give us a running commentary and score update on another game during the televised one? Surely you must know that many viewers want to watch both without knowing the score? Poor form.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

  • sumrrtimesadnes نسترن (@sumrrtimesadnes) reported from Sydney, State of New South Wales

    i slept through optus not working but i still want monies for my potential trauma

  • RA762 Ronaldo Aquino (@RA762) reported from Sydney, State of New South Wales

    @Optus Is there another outage? I can't SMS or use data. I was fine yesterday. Thanks.

  • DinakarNamburi Dinakar Namburi (@DinakarNamburi) reported from Sydney, State of New South Wales

    Looks like @Optus network is completely down across #Australia #Optus #OptusOutage

  • moonbe77 bMunz.dev (@moonbe77) reported from Sydney, State of New South Wales

    @OptusSport Optus sucks. I just bought the service to watch this game online. It is asking for a sms code that I never recibe. Now It says I reached the limit of attempts. F Y S optus

  • JsrVisuals jsr.visuals (@JsrVisuals) reported from Sydney, State of New South Wales

    @Optus seem to be having issues with mobile internet in sydney, why suggestions ?

  • boypage 𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$ (@boypage) reported from Sydney, State of New South Wales

    @VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.

  • MattWatson1 Matt Watson (@MattWatson1) reported from Sydney, State of New South Wales

    It’s now four hours since our @Optus odyssey began. We were simply adjusting our plan. @optus mucked up and disconnected our service. They have been bungling this all day. Insisted we go to DM comms. That has slowed things enormously. @optus just call us. Fix this #optusfail

  • PamelaWhaley Pam Whaley (@PamelaWhaley) reported from Sydney, State of New South Wales

    @anewts91 @Optus Help 😭

  • thechanderman Russell Chander (@thechanderman) reported from Sydney, State of New South Wales

    Okay first optus goes down for hours and twice in one week, and now apparently commbank got ddosed and I can't even pay for a pint by card rn like wth is going on did scomo piss off putin at that summit or summink???

  • dhawaldamania Dhawal Damania (@dhawaldamania) reported from Sydney, State of New South Wales

    Extremely unhappy with @Optus No Service and my car broke down .. how do I get help? #fuckoptus

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    Oh look. There’s an @optus outage. During a lockdown. Wooooooooo! #Sydneylockdown

  • realmicturner Michael Turner (@realmicturner) reported from Sydney, State of New South Wales

    Just to clarify it doesn’t look like an Optus problem. It’s the World Feed.

  • craigcromar Crypto Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus whats going on with your network no moblie service and no internet

  • AaronCheater Aaron Cheater (@AaronCheater) reported from Sydney, State of New South Wales

    Anyone else having issues with @Optus mobile? Even their website is down now.

  • craigcromar Crypto Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus your network just took a big dump fix your ****

  • JasonGC74 Jason 💉💉 (@JasonGC74) reported from Sydney, State of New South Wales

    Frustrating that Optus net &mobile crashed and we couldn't hit up the neighbourhood Facebook group if Optus internet is down for you guys too

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • ClareMelly Clare (@ClareMelly) reported from Sydney, State of New South Wales

    @Optus are there any issues with network coverage today? No internet and your network status page is not working #stayathome #nointernet

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • EVNadelaide EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, State of Victoria

    @Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN

  • RathaSithu Ratha Sithu (@RathaSithu) reported from Westfield, State of Western Australia

    @Optus a resend Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Help! Help!

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.