Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (70%)
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Phone (11%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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LOVE
(@vinnnylove) reported
from
Sydney, State of New South Wales
idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔
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Sterg13
(@Sterg_G13) reported
from
Sydney, State of New South Wales
Does Optus Sport streaming look crap for EPL?
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
Well Optus does have a 3G outage, maybe they should update the web-site.
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Graeme T (he/him)💉x 4 🇦🇺
(@GT_AUS) reported
from
Sydney, State of New South Wales
@strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains
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Stephen Rutter
(@stephenrutter) reported
from
Sydney, State of New South Wales
What is happening with @optus mobile service at the moment?
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Scott Carr
(@scottcarr1984) reported
from
Sydney, State of New South Wales
@Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.
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Christian Biggins ✌🏻
(@SeeBigg) reported
from
Sydney, State of New South Wales
Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!
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Troy Dodds
(@troydodds) reported
from
Sydney, State of New South Wales
Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time
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Daniel Chanisheff AZx2 Pfizerx1
(@DC_GSHealth) reported
from
Sydney, State of New South Wales
Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.
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ਬਿਕਰਮਜੀਤ ਸਿੰਘ ਗਿੱਲ
(@bikramjitgill2) reported
from
Sydney, State of New South Wales
@Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....
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Boatyboy
(@Boatyboy1) reported
from
Sydney, State of New South Wales
@DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³
(@p_terg) reported
from
Sydney, State of New South Wales
@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice
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Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻
(@hugobrown) reported
from
Sydney, State of New South Wales
Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G
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Peter Alorati
(@PMASydney) reported
from
Sydney, State of New South Wales
@Optus @gauldilocks Same calling the UK network congestion issue
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Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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dotheday
(@Dotheday) reported
@mjrowland68 to replace my NSW DL as I’m part of Optus data breach & see “You must provide supporting information, to substantiate your application & eligibility & a Police Event Number or a ReportCyber Receipt (CIRS) number to show you have reported the misuse or incident.” 1/2
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Chris Van Eijk
(@Chris5376) reported
@tonyvaneyk @Optus Oh crap, that’s not good.
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Gazza Townsend
(@GaryWTownsend1) reported
@domknight @Optus The Gov need to fix my gov bugs first.
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Ross Baker
(@RossBak62257403) reported
@AmyRemeikis Shocking company. People should drop them like an anchor. I will never go with Optus now.
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Terry Aulich
(@AulichTerry) reported
Thanks Tassie MP Jenna Butler for persuading Tas Government to re-issue free licences to drivers affected by Optus stuff up
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Politicious
(@Politicious) reported
@domknight @Optus Digital ID verification services are available including GreenID etc. the problem is that legislation requires the telco to keep ID on file for various reasons. You can’t verify a person’s identity without those items to validate them. Blood sample and fingerprint good for you?
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nick shewring
(@nickshewring) reported
from
Brisbane, State of Queensland
@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
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Vivienne Moyle
(@LostinParkville) reported
@abcnews Just watching the abc this morning - re monitoring service offered, Optus has given me a code to access twice and it has failed both times, now I’m waiting on their complaints system for that as well as the day breach and still no monitoring!
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Donald Grumble
(@DonaldGrumble) reported
OK @AlboMP, stob being a halfway house man on the @Optus saga. Actions required: Fast tracked govt supported emergency facility to replace passports, driving licenses and medicare cards etc for the breached. Prepare the invoice for costs and send it to Optus. Do it today.
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RN Breakfast
(@RNBreakfast) reported
@MarkDreyfusKCMP @PatsKarvelas On the government request that Optus cover passport costs for those impacted: "we're expecting continuing co-operation from Optus to make sure any damage flowing from this massive data breach is kept to a minimum" - @MarkDreyfusKCMP