Optus outages and service status in Richmond, New South Wales

Problems in the last 24 hours in Richmond, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Richmond, New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Claudia Michelle (@HorseCMRacing) reported 15 minutes ago from Richmond, New South Wales

  @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arkers (@Thelandofark) reported 2 minutes ago

  @matt_barrie @van00sa And Optus went down right after Albanese visited Beijing in July last year.

• 
  Evangeline (@evangelinestuff) reported 3 minutes ago

  @thmsenglsh also their service is $70 a month for no good reason (they raised it because they added satellite sms) they profit consistently every year whereas optus basically makes a little more than enough to continue operating, the difference in revenue is crazy between the two

• 
  BRODA (@RazeBannon) reported 3 minutes ago

  @BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.

• 
  sam (@samsamtheman4u) reported 5 minutes ago

  @25MMCC @madwixxy @Igh0108 WOW HAPPY U CALLED IT OUT U R RIGHT ANNEKE WELLS IS AN ENTITLED POS WHO USES TAX PAYER MONEY SHAMELESSLY TO FINE WINE DINE TRAVEL ...WHY DID SHE CREATE A BACK UP SYSTEM CONSIDERING IT HAPPENED WITH OPTUS UNDER HER WATCH ..U ****** POS SHHH SHE IS THE MINISTER IN CHARGE N THAT WOKE DEI TRAITOROUS CEO IF TELESTRA ...ITS BITH IF THEM THAT SHOULD BE JAIL ...THEY ARE THE REAL CULPRITS WHO TOTALLY INCHARGE OF THIS TELCO N THEY HAVE LET US ALL DOWN .. U WOKE ****** RADICAL LEFTIE NITWIT

• 
  Daniel ★ (@Danielx64) reported 6 minutes ago

  @optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?

• 
  Horrible Lizard (@horriblelizard) reported 7 minutes ago

  isn't this like the third major nationwide outage where "oh **** people couldn't even dial 000" from telstra and optus in like two years

• 
  Ladybugfunk (@ladybugfunk) reported 10 minutes ago

  @OMGTheMess She was supposed to implement a new BCP after the Optus outage. What are we paying her to do? Other than drink champagne on her business class flights? What has she actually achieved? Does anyone know?

• 
  🐟 (@mwupfront) reported 13 minutes ago

  @heathledgcrs i wanna come watch something at waca or optus so bad but no sports line up with my perth conventions 🥀🥀

• 
  john ****** smith (@jfsmithcnt) reported 15 minutes ago

  @BigDog_USA @Telstra You must be deaf and blind. It was a massive outrage when Optus went down too. Not everything is about an agenda **** head.

• 
  𝔸𝕟𝕕𝕪 𝕄 (@m28_andy) reported 15 minutes ago

  @HaveeSnowball @JanSummersalt Only way to get customer service from Telstra is go to store or port your number to another company. They use ai bot systems that circle jerk you and waste your time. It's a joke. Same with Optus.