Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (5%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Community Discussion
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
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Luis Olivares
(@luisvictor76) reported
from
Sydney, State of New South Wales
@brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again
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Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR
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Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus
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Carl Gough
(@Goughy30) reported
from
Sydney, State of New South Wales
Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted
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LouieLou
(@LouieLouLouigi) reported
from
Sydney, State of New South Wales
@Vaccineswork21 @ViscusGaming @Optus Coverage is crap. Vodafone
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
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Alyson Andrews
(@AlyJnr) reported
from
Sydney, State of New South Wales
@mkitteringham @Optus Optus is down in Chatswood too.
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Natalie Mansour
(@MansourNatalie) reported
from
Sydney, State of New South Wales
@Optus - are there any issues with service in Liverpool LGA - my calls keep dropping out and keep getting call failures.
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Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus
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Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
@headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.
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Joe 50 percent vaccinated Jedha
(@JDBARR1973) reported
from
Sydney, State of New South Wales
@MasterSharky Down the Optus app and pay monthly . That’s all I do
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
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Liz Grey ✨
(@lizgreyt) reported
from
Sydney, State of New South Wales
Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown
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VLW
(@v1nnyl0ve) reported
from
Sydney, State of New South Wales
Is Optus down again???
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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Amanda Hogan
(@hogesonline) reported
from
Sydney, State of New South Wales
From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Peach
(@KylePeachy) reported
@Optus 2731, nbn has been stupid slow, any reason why?
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🦓 ZebraZee
(@zebrazyra) reported
@Optus I have contacted your technical support and they told me I rang the wrong number, they gave me a new number and the new number didn’t have any of the options I needed, and it wouldn’t connect me to a human.
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Sarah Louise
(@ictmischief) reported
@Optus has appalling customer service. They want me to use their chat and yet I am sure that they don't read an answer I type to their questions. I may as well be talking to a bot. I would change telcos but I am sure they are probably all the same.
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Luke Charles
(@ljagx) reported
@Optus my #5G home internet is down in the #HollandPark area (4120) since yesterday - any chance it will be back online before next week?
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David Mansford
(@davemanso) reported
@kbrspace Having a lot of trouble getting satisfactory 5G home internet and service from @Optus . What do you suggest other than your customer service, which I have tried and they failed every time?
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SammyJ*
(@sammyj2021) reported
@Optus There is nothing you can do. I have been in touch. I am on a discounted rate. It is still frustrating that my phone literally does not ring when I am in the house. Certainly can never enter a Sunrise or Today Show comp if that was my inclination!!
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Succulent Chinese Meal
(@Julxxx0) reported
@deeplongstop @Telstra I had a bad experience with Optus and they resolved it in 2 weeks. Which was still too long for me and they ended up offering a couple of months free. Telcos don’t realise they are screwing with peoples entire lives when they are complacent. People need them for life.
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AJ Steel - Artist
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
Anyone else having internet issues in Reservoir Victoria? #nbn #Optus
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Optus
(@Optus) reported
@Joe_F_Fox Sorry to hear about your Optus app / My Account issue, Joe. Let us look into this for you. Please send us a direct message to proceed. We`ll then confirm your details via a secure form and provide further assistance. Kartik
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DylboFPS⚡️
(@Dylbofps) reported
@Optus I ran a test against my wife’s phone with the same 4G service and wifi connectivity… turns out it’s my iPhone and not the provider. I guess it’s time for an upgrade. Apologies for assuming it was the network before running a logical test