Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (38%)
-
Phone (29%)
-
E-mail (15%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
||
| Sydney |
||
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time
-
LOVE
(@vinnnylove) reported
from
Sydney, State of New South Wales
idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠
-
Daniel Chanisheff AZx2 Pfizerx1
(@DC_GSHealth) reported
from
Sydney, State of New South Wales
Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.
-
Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice
-
Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔
-
Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
Well Optus does have a 3G outage, maybe they should update the web-site.
-
Sterg13
(@Sterg_G13) reported
from
Sydney, State of New South Wales
Does Optus Sport streaming look crap for EPL?
-
Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
-
Graeme T (he/him)💉x 4 🇦🇺
(@GT_AUS) reported
from
Sydney, State of New South Wales
@strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.
-
Stephen Rutter
(@stephenrutter) reported
from
Sydney, State of New South Wales
What is happening with @optus mobile service at the moment?
-
Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬
-
My Name Is Christian.
(@NoNotChris) reported
from
Sydney, State of New South Wales
Seriously Optus?! WTF!
-
Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains
-
Troy Dodds
(@troydodds) reported
from
Sydney, State of New South Wales
Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.
-
Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻
(@hugobrown) reported
from
Sydney, State of New South Wales
Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G
-
Christian Biggins ✌🏻
(@SeeBigg) reported
from
Sydney, State of New South Wales
Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!
-
Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan
-
Scott Carr
(@scottcarr1984) reported
from
Sydney, State of New South Wales
@Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.
-
Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.
-
Rebecca gillmore
(@Rebeccagillmor4) reported
from
Sydney, State of New South Wales
Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
💧Geoff Mason
(@navypti) reported
@bugwannostra @philYoung17 How can someone who is under investigation for corrupt conduct and mis-appropriation of public money score a high end Corporate job?. You idiots at @Optus must have bloody ROCKS in your head? You could have at least waited until all the ICAC issues were resolved?
-
💧GayCarBoys 💉💉
(@GayCarBoys) reported
@AugusteReign again, who gives a ****. the evil troll should be in jail, not in Optus
-
bones
(@bonesybaxter) reported
@kbrspace @Optus i already hated the way Optus conducted it business but now I’m going to cancel my plan on Monday. Creating exec jobs for corrupt pollies is a new low even for Optus. Bye Optus #auspoll #AusPol2022 #nswpol
-
Chrus 🦖
(@Chrus_3) reported
More fun and games with @Optus! The store says I need to call the support number to get my phone fixed. Phone support says I need to take it into a store 🙄🙄
-
Westeros
(@OzGoofyPrincess) reported
@joshh_dp We just had the problem with Optus. It was a nightmare so we ended up going with someone else.
-
blak and sick of this ****
(@TerritoryGal17) reported
@preecy_pants @Optus @Aussie_BB When I joined Optus (5?! Years ago), they were the only provider that could service my building
-
Chris Webb
(@spiderfeather) reported
@Optus Thanks for replying but you are not solving any problem. The system that is offloading the VoIP calls into the PSTN is randomising the caller ID. I’ve yet to receive a scam caller from the same number. Blocking is pointless. You and other carriers need to block upstream.
-
⚖️🕊🕉 Omicrons 2nd cousin🕉🕊⚓️
(@leomars__) reported
@metatron611 @Optus Yeh I just can’t support that company now sorry
-
🕯 Susan Smith 🕯
(@SusanSmithAus) reported
@_sara_jade_ It disgusts me that she couldn't hide her displeasure, considering what these two brave young women have gone through, and have taken it upon themselves to help all women Optus awaits her
-
Hela Arisen Again
(@Grumy1957) reported
@varietygarage So if she is the subject of a very adverse report from ICAC, will Optus drop her to avoid reputations damage? I will go back to Telstra.