Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
Community Discussion
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Tim 🏳️🌈
(@detispify) reported
from
Sydney, State of New South Wales
Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
@Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.
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Tom Ragen
(@TomRagen) reported
from
Sydney, State of New South Wales
Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF
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Mathew Green
(@mathewogreen) reported
from
Sydney, State of New South Wales
@Optus I just responded to your message. I hope that you can remove the issue.
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.
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G
(@fentonpompey) reported
from
Sydney, State of New South Wales
Optus stadium looks awful for football #MUTOUR
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@JimVrondas @Optus They’re the worst
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.
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Geoff Quattromani
(@GQuattromani) reported
from
Sydney, State of New South Wales
@Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!
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Will Budic
(@will_bud) reported
from
Sydney, State of New South Wales
Optus == Central Bakning Shit Of London
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d'yer mak'er
(@nbkhanal) reported
from
Sydney, State of New South Wales
Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker
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Grant Cairns
(@grantcairns) reported
from
Sydney, State of New South Wales
@charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.
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Marty Saliba
(@MartySaliba) reported
from
Sydney, State of New South Wales
@Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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Ben
(@BJssoR) reported
from
Sydney, State of New South Wales
Optus haven't seen a queue like this since Optus Sport broke down..
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Anastasios
(@TheStaceCS) reported
from
Sydney, State of New South Wales
@Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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StrayDog67🐀
(@StrayDog67) reported
@Dr_p455w0rd @calibandog @CindySailor2 I ditched optus for TPG back when TPG was brand new. They were 1/2 the price of optus at the time except their plan was ACTUALLY unlimited... I've stayed with them 28 years now. Never had a problem so glad I "moved on" and my ph is vodafone for 25 years also no issues.
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Just Jules.
(@JustJul77588855) reported
@GayCarBoys I'm with Optus & I was shocked when I heard. WTF!!
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Dr. Karen Alexander
(@kazaalexander) reported
@purdij I was with Optus for 6 years. As many people have noted, it is not great in wilderness areas (low down at least) - but I never had any issues.
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Dr R. Password
(@Dr_p455w0rd) reported
@StrayDog67 @calibandog @CindySailor2 Not sure I would say I'm happy. I've had my issues. I use to receive great discounts. It stopped. My mobile moved to Vaya, Aldi, Belong and then Optus came to the party. So now with Optus and Belong.
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Veryfication Code Worrier
(@code_worrier) reported
@smh @zoesam93 Gotta love how Optus has calculated that the only ppl dumb enough to use their service are prob the same ones who think Binchicken is some sort of warrioress martyr, & not just totally & utterly depraved & corrupt They prob use the same focus groups Scotty plucks out of thin air
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XNope 🌈❤️🔥
(@Melbologi) reported
@Optus Binchicken. Corrupt right-wing ex polly. Oh Optus, hopefully the news cycle washes this away, but I’ve gotta admit, I’m tempted to cancel my account. I’m sure every corporation needs corrupt right-wingers to trawl in the profits, but sheesh, this one is so infamous. Good luck
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Victor Alert
(@TheDancingSlug) reported
@CindySailor2 @Optus I bet all the arsehole salesbro douches who scoffed at me when I asked them to fix the problem "we only do sales" at the collins & elizabeth st branch were Young Libs. >6 weeks trying I got one local call center worker who would fix it. Unlike your finance dept in India .@Optus
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Anna
(@Mise000) reported
@Optus Your new executive resigned because she is facing corruption charges. Why on earth would I remain an Optus customer?
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stranger
(@stranger7777779) reported
@CheekyGran70 @CaraMia200 Yep. I always tell anyone. You have an issue with Optus (or any telco or finance company), take it up with the ombudsman. Usually gets resolved properly that way.
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Kit Kat 🦝
(@CheekyGran70) reported
@CaraMia200 I'm not surprised. It took my fighting with Optus for 6 months to cancel my contract with them. They wouldn't even provide a number or email that I could complain to. I had to threaten the Ombudsman before it was finally resolved. So in short, Gladbags will fit in well