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Optus

Optus outages and service status in Richmond, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 21: Problems at Optus

Optus is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Richmond, New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • HorseCMRacing
    Claudia Michelle (@HorseCMRacing) reported from Richmond, New South Wales

    @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pelli_69
    Pelli69 (@pelli_69) reported

    anyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come

  • SixG369
    The Trend Trader (@SixG369) reported

    AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

  • levied
    levi ed fletcher (@levied) reported

    @optus has the worst customer service. I have tried to cancel my internet 3 times now. Every time I get to my final sign off, the online person discontents, and you then have to go through the entire process again. I switch to @Starlink 2 months ago - very quick internet.

  • CCsTeamTactical
    CC's Team Tactical's World View (@CCsTeamTactical) reported

    @TheLizVariant In Australia my isp optus said that due to my phone being old I would have to upgrade my phone as it would be disconnected when the new system is in place and that the phone would not be able to communicate with emergency services. So basically we are screwed !

  • bec_did
    Bec (@bec_did) reported

    Sitting at Optus Stadium refreshing the @WestCoastEagles X feed waiting for an update on The Boy. Looked like a hammy and I’ll donate mine to fix his #AFLEaglesPort

  • blu_boys
    Spag Bol Boy🍝 (@blu_boys) reported

    @sueytweets @lainie_york I might pop in to Optus to get a new one but it’s not on the top of my to do list. Apple purposely do this when a contract is finished slow the phone down and battery too.

  • thesamuelnam
    Samuel Nam (@thesamuelnam) reported

    @FTank Ok . I'm with Optus, but it's Amysim.. you reckon that might be the problem? I'll switch it to Optus if it means I can keep using it.

  • bozwhite
    Boz (@bozwhite) reported

    @Jakie_1993 Yeah, someone a few years back thought I was crazy moving mobile from optus. Said not really, as have optus internet in residence. I said if mobile goes down and internet down at same time, no chance to communicate. So always check if mobile piggybacks optus network

  • glitchsun_
    glitch_sun (@glitchsun_) reported

    Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

  • andylaiz88
    andy lai (@andylaiz88) reported

    @Optus horseshit, 1/4 of Sydney coverage is still terrible.