Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Newbie_I_Am
(@nuenp) reported
from
Sydney, State of New South Wales
Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail
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Will Budic
(@will_bud) reported
from
Sydney, State of New South Wales
Optus == Central Bakning Shit Of London
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Ryan T Yule
(@rtyule) reported
from
Sydney, State of New South Wales
@wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.
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Ryan T Yule
(@rtyule) reported
from
Sydney, State of New South Wales
@wwos would you kindly **** these Wagner and Optus commercials off. #ashes2019 #Ashes19
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Vel
(@DemonicVel) reported
from
Sydney, State of New South Wales
@LurkingWolfox @hendikins Depending on how plans shape up next year might switch to optus. I have 0 issues with the Telstra network, and you couldnt pay me to ever use Vodafone again as their coverage in the train to work is useless.
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Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@DeanRosario We did pay $130 a month Foxtel, now get Optus EPL, get Netflix thru a daughters login, Stan with Optus and Kayo thru my son’s second log in. Upshot we threatened to bin Foxtel and now get it for $39. Selfish but was so happy when Foxtel had all EPL. Optus very good now👍
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.
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Marty Saliba
(@MartySaliba) reported
from
Sydney, State of New South Wales
@Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!
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G
(@fentonpompey) reported
from
Sydney, State of New South Wales
Optus stadium looks awful for football #MUTOUR
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Mike Pearsall
(@MikePearsall93) reported
from
Sydney, State of New South Wales
Compare this to @Optus taking 6 weeks and four different plans to move my internet service 3 doors down in the same street. 😒
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Tom Ragen
(@TomRagen) reported
from
Sydney, State of New South Wales
Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@zyzzyvamedia @adam_turner @Optus I never call optus for support, I've fixed all my issues via their twitter.
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Vicksw
(@VickswFett) reported
from
Sydney, State of New South Wales
@Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
@Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.
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Grant Cairns
(@grantcairns) reported
from
Sydney, State of New South Wales
@charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.
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Mathew Green
(@mathewogreen) reported
from
Sydney, State of New South Wales
@Optus I just responded to your message. I hope that you can remove the issue.
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker
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Ben
(@BJssoR) reported
from
Sydney, State of New South Wales
Optus haven't seen a queue like this since Optus Sport broke down..
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Sarah McPhee
(@_SarahMcPhee) reported
from
Sydney, State of New South Wales
When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie
(@DebbieB98866435) reported
Hello @Optus how ******* long do you keep people on hold before they lose their **** and leave your piece of **** service?? You're a ******* telco - how hard is it to have a call back service....???? ******* I HATE YOU
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Bronagh Moynes
(@bronagh_moynes) reported
@Optus tomorrow will be 1 month since our NBN dropped out in a storm. Still no answers or techs coming to our house. Optus have no solution or have helped us yet still want to charge us for the month. Complaint has been raised with ombudsman. What a joke #Optus
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rho
(@rhondab89) reported
@Optus ... is there a problem with nbn in 3854 area ?
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Janet M
(@drjanetm72) reported
When your @optus mobile service goes down because your esim is activated and you have no home phone to call them on... HELP!
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EM IS SEEING HARRY X2 🍉
(@hesxfalling) reported
@Optus yo wtf is wrong with your reception lately? The only time my phone has reception is when I’m at home.
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Steve Marr
(@perthsteve) reported
@Optus In the end it boils down to misleading info given to me on the 2/11/2020, resulting in confusion. The amount on my bill is correct and I understand why now, but I was led to believe something different initially.
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Anastasia Jones
(@GallivantGirl) reported
@Optus Yes I am. It says "In order for us to communicate any service related messages an alternate Mobile Contact Number is required". I don't have an alternate local number, that's why I'm trying to set up this one.
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ARM (no HW3 for me)
(@13arm13arm) reported
Hey @Optus, what’s the deal with the voicemail quality? The last 3-4 messages I’ve tried to listen to are unintelligible garbage!
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Amitoj Thind
(@AmitojThind) reported
from
Sydney, State of New South Wales
Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus
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Amb John Kay
(@Ambjohnkay) reported
@Optus very disappointed with your customer service. Never before been on a chat for 3hours without a resolution