Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Optus
Optus is having issues since 12:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (28%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Wi-fi | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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Matthew Edwards
(@medwards87) reported
from
Sydney, State of New South Wales
@benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.
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Anojcherian
(@anojch) reported
from
Sydney, State of New South Wales
@Optus Hello, I have ordered a Prepaid SIM with Epic data on 4th May (PF498858) & it’s not delivered yet..requesting u to cancel this order as our quarantine in SYD is over and we are moving out from here tomorrow; refer DM for details
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ConZ
(@ConZ0503) reported
from
Sydney, State of New South Wales
@Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
@mavsmum @dazza_double_u @Optus Yes! Their system goes down at least once or twice a month and yet they try to get you to adopt an App that is not even working, much like Optus!
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Expand the A-League
(@ExpandALeague) reported
from
Sydney, State of New South Wales
Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊
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Anojcherian
(@anojch) reported
from
Sydney, State of New South Wales
@woolworths Guys need your help, Optus SIM cards delivered from u are expired, requesting to replace them urgently..check your DM for details..hope u can resolve it fast.
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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G. 🌈❤️☮️
(@_MaverickGeorge) reported
from
Sydney, State of New South Wales
@Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.
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Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
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G. 🌈❤️☮️
(@_MaverickGeorge) reported
from
Sydney, State of New South Wales
@Optus @NinjaBinda Your app is atrocious. As are the ongoing service disruptions.
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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Dinakar Namburi
(@DinakarNamburi) reported
from
Sydney, State of New South Wales
@Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband
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Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
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Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@MicrophoneJock @Optus Wrong @telstra has no support put in place.
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Παναγι🔮τι Πολίτης
(@PeterPolites) reported
from
Sydney, State of New South Wales
@Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Keith
(@dorman_keith) reported
@Optus I’m so sorry, dealing with @Optus is the most frustrating thing ever…call centres useless, messaging service useless. I’m off to @TPG_Telecom
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Geek Of Oz
(@nerdrhage) reported
@Optus I would rather you fix the 5g in my area that's been under maintenance and unusable for 2 months (it was meant to be 8 days). Can't use apps on the computer without having a good internet to get them or use them.
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Camillo Lombardi
(@morcone67) reported
@Optus Be nice if you return my call . Instead answer then call fail every time .
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Graham Lauren
(@cloudcitizen) reported
DO NOT DO BUSINESS WITH #Optus. @Optus Even with its rotten support, you can't escape its lousy service without paying an $8.00 port out fee for each service number you have with it. I have never been happy with #Optus and this is among the worst customer experiences I have had.
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jules hughan
(@juleshughan) reported
Getting charged for two different internet plans by @Optus. I just can't quit them because of their customer service, but damn, this better get resolved.
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i r i s
(@mushr00m_lov3r) reported
i give up im trying later **** you so ******* hard optus i really hope you choke
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Kristian9k3g
(@Kristian9k3g) reported
@Optus Look at this guy assuming the problem is with my understanding. I assure you Nard I am intelligible and the fault is in the 6 different non-native speakers I've had to try to communicate with now. I am on the phone for the 3rd hour.
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Michael
(@Michael63321388) reported
Why are Optus twits such a load of **** from a Company which is on its corporate dem7se
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Flossy
(@fairyfloss32) reported
@Optus still shockingly bad 5G. I just get told work is being done on a tower but I should not be impacted… can’t zoom, can’t even open my emails this morning. Not good enough Optus! I see you are giving the same answer to everyone else.
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jules hughan
(@juleshughan) reported
So @Optus have rendered my internet unable to work. After technical support advised me to switch SIM cards they deactivated the previous service that had been working for two years. I now have to wait 5 days. No technicians available.