Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
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Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus
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Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@MicrophoneJock @Optus Wrong @telstra has no support put in place.
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Dinakar Namburi
(@DinakarNamburi) reported
from
Sydney, State of New South Wales
@Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband
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G. 🌈❤️☮️
(@_MaverickGeorge) reported
from
Sydney, State of New South Wales
@Optus @NinjaBinda Your app is atrocious. As are the ongoing service disruptions.
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G. 🌈❤️☮️
(@_MaverickGeorge) reported
from
Sydney, State of New South Wales
@Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.
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ConZ
(@ConZ0503) reported
from
Sydney, State of New South Wales
@Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
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Anojcherian
(@anojch) reported
from
Sydney, State of New South Wales
@woolworths Guys need your help, Optus SIM cards delivered from u are expired, requesting to replace them urgently..check your DM for details..hope u can resolve it fast.
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Matthew Edwards
(@medwards87) reported
from
Sydney, State of New South Wales
@benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
@mavsmum @dazza_double_u @Optus Yes! Their system goes down at least once or twice a month and yet they try to get you to adopt an App that is not even working, much like Optus!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
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Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
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Παναγι🔮τι Πολίτης
(@PeterPolites) reported
from
Sydney, State of New South Wales
@Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days
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Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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6’3
(@footnigga14) reported
@GayHateAlliance Optus was never about the left it was about mainstreaming the message so that normal people could identify with it
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nicole seaman
(@nicole_s_12) reported
@Optus Is it disappointing? Do you even care Jono?My iPhone 12 is 1 month and 2 weeks old and I contacted @Optus 1 week ago about it dimming 5 - 7 times per day without any warning. It is a fault and you want me to PAY FOR A PREPAID WHILST YOU REVIEW IT! @AppleSupport can you help?
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Aramith.
(@aramiths2) reported
@Optus No, I haven’t. You know the usual faults in calling on an iPhone when it says things like “call failed.” I know this would be a daily complaint to you guys as well as @Telstra yet we have no media release as why this phenomenon is happening (@JeffPulford) There’s other’s aswell.
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Alastair Moore
(@alastairmoore) reported
Moved out today and everything’s been smooth so far...expect for the NBN set-up. @Optus, why do you have a 24/7 messaging system but j can’t phone anyone to fix these problems. What’s the point?? Love your work but please help.
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nicole seaman
(@nicole_s_12) reported
@Optus What do you mean? I am clearly asking for help! Why are you just asking me to DM you? How are you this incompetent?!?!
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🇦🇺 The Cynical *** 🇬🇧
(@TheCynicalHun) reported
@RebeccaWarnefo3 I’ve just finished moving all our very basics to mum & we are now here permanently. My place is still full of furniture, I’m sleeping in dad’s bed until I can get movers in to help me. Now I have to sort out the internet here because Optus’ Uber drivers made a mess of it. 🙄
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Greg McLoughlin
(@gpmc86) reported
@neilorange63 @CannieW54 @Peter_Fitz Lol, your original tweet complaint was at 15 minutes. Optus is terrible, completely agree with you as a 20 year customer too. Nothing makes me superior at all, I just don't like judging people's character if I don't know them.
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DMZ
(@DarkMatterzine) reported
@alexmakin @Telstra So Optus said they’d fix it. They kept doubling the amount they said I owed until I took it to the TIO. That was my first experience with the TIO, in 2000.
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WASH YOUR HANDS OF THE LNP
(@GTrollbridge) reported
@Magpie1954nBird @marshall_steven @PMalinauskasMP Workmate had NBN connected....except they connected 1/214 not 2/214. Now apparently it is his fault and is in debt to Optus for about $2k. Really **** networks destroyed by Turnbull and Abbott. No Bloody Network
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Kevin Potter
(@kevinjpotter) reported
@Optus I think you are missing the point. You are leaving a person on a higher cost plan that is not in their best interests. How is that customer centric.