Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 01/12/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

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Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • TheStaceCS Anastasios (@TheStaceCS) reported from Sydney, State of New South Wales

    @Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

  • GQuattromani Geoff Quattromani (@GQuattromani) reported from Sydney, State of New South Wales

    @Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!

  • nbkhanal d'yer mak'er (@nbkhanal) reported from Sydney, State of New South Wales

    Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.

  • BJssoR Ben (@BJssoR) reported from Sydney, State of New South Wales

    Optus haven't seen a queue like this since Optus Sport broke down..

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @andrewfaith @Optus They are the WORST for internet.

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • fentonpompey G (@fentonpompey) reported from Sydney, State of New South Wales

    Optus stadium looks awful for football #MUTOUR

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @JimVrondas @Optus They’re the worst

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • mathewogreen Mathew Green (@mathewogreen) reported from Sydney, State of New South Wales

    @Optus I just responded to your message. I hope that you can remove the issue.

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gemsydney1 gemsydney (@gemsydney1) reported

    @LEARLOCKS Optus stadium Josh Kennedy, darling, Gaf , Sheed , Mcgovern. Was never a chance for them to cover the line with specially no no taylor adams(acl) , Howe(Acl), De Goey and Mihocek.

  • mickaussie2003 Michael Hart (@mickaussie2003) reported

    @Bails_Bboy @OptusEnterprise Wow, couldn't have explained Optus' customer (poor) service so succinctly if I tried, you nailed it!

  • michelemarbelle Michele S, (@michelemarbelle) reported

    @Optus I disconnected Feb 2021. I sat on your messenger chat for over one hour last week to advise you to stop billing me. You fixed it when I mentioned Communications Ombudsman. I have just rec’d a fresh inv. Fix your communications there!

  • LukeW___ing Luke (@LukeW___ing) reported

    Can anyone explain why there's not only 200 people in the Jungle when there's 60k down the road at optus? #RedArmy #NBL21

  • BillH2100 William Bonney (@BillH2100) reported

    @ScomenYT Never been 60k at optus..

  • AEBayley 🕯🐀🐭🔥💧🐝🐝🌱🐞💧 (@AEBayley) reported

    I am shocked that MSM have removed the dissent towards Morrison from WA's Optus Stadium. He is a failure that can no longer be unseen. The electorate demands truth in journalism. As consumers we need to refuse to support #ThisisNotJournalism #auspol #smallchangesbringgrowth

  • SchulzJennyfer Jen (@SchulzJennyfer) reported

    Apparently Scott Morrison and Mathias Corman are catching up at Optus Stadium tonight #Eaglesvmagpies.I hope this won’t be bad luck for the Eagles.

  • PaulXBeck Paul Beck (@PaulXBeck) reported

    @TurnbullMalcolm @TheAusInstitute @auspost Like you subsidised Telstra and Optus with taxpayer money to build an obsolete non-broadbank network?

  • CollingwoodFC Collingwood FC (@CollingwoodFC) reported

    The Pies have gone down to the Eagles by 27 points at Optus Stadium. Match report 👇🏼

  • Lil0besityV2 Lil0besity (@Lil0besityV2) reported

    Optus stadium surface is garbage #AFLEaglesPies