Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 01/31/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • mathewogreen Mathew Green (@mathewogreen) reported from Sydney, State of New South Wales

    @Optus I just responded to your message. I hope that you can remove the issue.

  • MartySaliba Marty Saliba (@MartySaliba) reported from Sydney, State of New South Wales

    @Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes

  • trickyricky_12 RickyV (@trickyricky_12) reported from Sydney, State of New South Wales

    **** @Optus I'm not caving in 🤪

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    Compare this to @Optus taking 6 weeks and four different plans to move my internet service 3 doors down in the same street. 😒

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • _SarahMcPhee Sarah McPhee (@_SarahMcPhee) reported from Sydney, State of New South Wales

    When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @DeanRosario We did pay $130 a month Foxtel, now get Optus EPL, get Netflix thru a daughters login, Stan with Optus and Kayo thru my son’s second log in. Upshot we threatened to bin Foxtel and now get it for $39. Selfish but was so happy when Foxtel had all EPL. Optus very good now👍

  • BJssoR Ben (@BJssoR) reported from Sydney, State of New South Wales

    Optus haven't seen a queue like this since Optus Sport broke down..

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • DemonicVel Vel (@DemonicVel) reported from Sydney, State of New South Wales

    @LurkingWolfox @hendikins Depending on how plans shape up next year might switch to optus. I have 0 issues with the Telstra network, and you couldnt pay me to ever use Vodafone again as their coverage in the train to work is useless.

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker

  • nuenp Newbie_I_Am (@nuenp) reported from Sydney, State of New South Wales

    Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail

  • fentonpompey G (@fentonpompey) reported from Sydney, State of New South Wales

    Optus stadium looks awful for football #MUTOUR

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos would you kindly **** these Wagner and Optus commercials off. #ashes2019 #Ashes19

  • VickswFett Vicksw (@VickswFett) reported from Sydney, State of New South Wales

    @Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @zyzzyvamedia @adam_turner @Optus I never call optus for support, I've fixed all my issues via their twitter.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Firedingo Firedingo (@Firedingo) reported

    @Optus I'm interested in the Samsung Galaxy A13 phone on your shop which is on a discount right now. I have an old Optus choice plan which I'm happy with. I pay my bill by Bpay, my account is almost always in credit and I've been a customer for over 5 years. 1/2

  • Firedingo Firedingo (@Firedingo) reported

    @Optus C) I get that you think automatic payments are good but my uni tried that even when I told them not to because it would fail and they caused me to wear $780 in dishonor fees so no I don't like automated payments that cost me money.

  • Farmer_Dave999 David Ward (@Farmer_Dave999) reported

    @Rawalak_Farms @Traciexr8 @AdamCoffeyNT Many rural areas, especially inland have poor Education facilities especially higher education, health services, internet/ mobile services, etc Why isn’t roaming allowed in Australia so in remote areas it doesn’t matter if you have Telstra, Optus or whatever

  • bcmcg89 bcmcg89 ❤💙🏆 (@bcmcg89) reported

    Has anyone managed to get just tickets to Optus Stadium for Round 9 without having to buy one of the stupid match day experience packages? I can't find anything on Ticketmaster :S

  • nviolets49 Margaret Wright (@nviolets49) reported

    @acrylon @cambo5157 Wouldn’t want to employ him with his history of sackings/ failed leadership/refusal to take responsibility for any of his failures etc. I would be looking very closely at the company who would employ such a person. As I would never purchase from Optus who employed Gladys so …….

  • HEARDatUNSW HEARD@UNSW (@HEARDatUNSW) reported

    Having an ultra-frustrating time trying to resolve an @Optus matter today :-( - customers seem to be increasingly treated with contempt not care & support. Why?

  • Kyle_Laidlaw Kyle Laidlaw (@Kyle_Laidlaw) reported

    Yo @Optus, what’s happening In 4006? The service interruption were supposed to end 29/04. It’s been over 3 weeks now with inconsistent service, the $30 credit you gave me doesn’t cut it. This has affected the ability to do my work and live day to day. I want to cancel my service

  • drvlad Vlad (@drvlad) reported

    @DoctorKarl Yeah, the December 2021 Dee Why NSW and surrounding suburbs tempest took out electricity and Optus telecom towers for around 48-36hrs. It was strange not being able to use mobile to look up estimated electricity restore time. Had to walk 1km to get signal from another tower...

  • ticklypickly Joseph P (@ticklypickly) reported

    @RyanHMiu @Optus I think that's for motor cycles (blue sign on left of 2nd pic). Not bad, actually

  • Firedingo Firedingo (@Firedingo) reported

    @Optus So what you're telling me is that although I've been a customer for almost 20 years, you don't value me enough and so I'm better off just going elsewhere for the phone. A) your new plans are less competitive than my current plans