Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (31%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sunny Sok
(@sokyola87) reported
from
Sydney, State of New South Wales
@KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.
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Bradley Deacon (MAISA)🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin
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Betting Kingz
(@bettingkingz9) reported
from
Sydney, State of New South Wales
@ConvertedCode_1 You guys don’t have optus? That sucks man 🥺
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Huezee
(@66Hughesy) reported
from
Sydney, State of New South Wales
@Optus is there an outage at postcode 2084
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〰️Johnny Sockz 🗨 😷〰️
(@johnnysockz) reported
from
Sydney, State of New South Wales
@Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me
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DESMOND LAST
(@desmond_last) reported
from
Sydney, State of New South Wales
@Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?
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OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus Is there an internet outage in Chester Hill?
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!
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Blake Currall
(@bcurrall80) reported
from
Sydney, State of New South Wales
So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?
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RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to
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Julian Cevaal
(@JulianCevaal) reported
from
Sydney, State of New South Wales
@Optus is the internet down in wheeler heights nsw 2097. Please advise.
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.
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Michael Turner
(@realmicturner) reported
from
Sydney, State of New South Wales
@sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.
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Joan Wilder
(@thepiedwanderer) reported
from
Sydney, State of New South Wales
@Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.
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Phillip Tovey
(@ptovey01) reported
from
Sydney, State of New South Wales
**** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.
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Jason Whittaker
(@thetowncrier) reported
from
Sydney, State of New South Wales
For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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💧Milton Brown 🐀❤️ 😈
(@LostDreamland) reported
@LesStonehouse @Optus Yes. Having lots of issues. Contacted them twice. They say tower maintenance… I say BS.
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Ema Proud Prole, Sewer Rat, Bot and Trot.
(@25MMCC) reported
@LesStonehouse Shame on Optus. Any other providers that are bit more service- focussed?
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robin alexander
(@RobinRobinalex) reported
@LesStonehouse @Optus Edit: I am 84 yrs don't need tec problems! Now never get them and cheap service but excellent!
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Kim
(@Acutone) reported
@janine_mcmahon @LesStonehouse @Optus To all: Dont allow Optus to make you jump through THEIR hoops. If they dont fix on 1st approach, make a 'formal' complaint to the TIO. They have enough hoops for Optus to jump through to $$ deter their crap treatment of customers. NOTHING ELSE BUT $$ WILL EVER MAKE THEM CHANGE!
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geoff
(@aussieblonk) reported
just wasted an hour online to @Optus #whatadisgrace. #poor. Service? yeah right...
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Joanne G-W
(@JoGwatkin) reported
@LesStonehouse @Optus Oh dear, its awful isn't it - my 96 y.o. mum has troubles too with Telstra and self & husband live remotely where we can only get Telstra (& no mobile) and we can spend months & months without a 'phone ... & we run a business from home. Universal Service? Nightmare.
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Jez - The Nanny* 💉💉❤️💛🖤 🏳️🌈🏳️⚧☮️
(@bkjeremy) reported
@LesStonehouse @Optus Major Optus problems the last 2 weeks in Melbourne with internet. Atrocious. I thought it was just me. Now I'm at mum's in Sydney and she's having problems. NOT HAPPY @Optus 🤬
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Loo Roberts II 💉💉
(@dizziedame28) reported
@LesStonehouse @Optus Only way to deal with Optus is razz the **** out them on FB and Twitter. And I really mean razz them.
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Ewen Bell
(@ewster) reported
@LesStonehouse Been a long time since I had internet with Optus. They sub-contract everything. Installers used a cable box that went wobbly in the afternoon sun. Optus refused to even try and fix it. I changed to another provider and never had problems since.
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Garth Hughes
(@labrooy61) reported
@hotnutbar @LesStonehouse @Optus Out where I live Optus has much better coverage than Telstra with the mobile signal. I used to be with Optus but they absolutely stink with their customer service so my mobile is through amaysim (cheaper and better customer service).