Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (25%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Sydney | Internet | |
Sydney | Internet | |
Sydney | Phone | |
Sydney | Internet | |
Sydney | Internet | |
Sydney | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
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Mike Joskii
(@imJoskii) reported
from
Sydney, State of New South Wales
Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.
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aussiepomm
(@aussiepomm) reported
from
Galston, State of New South Wales
So - @NBN_Australia cut off home phone when attempting to install but can’t complete job, and now @Optus have cancelled my ADSL account. Neither are particularly helping (blaming each other) so I guess it’s the Telecommunications Industry Ombudsman to assist! Been a horrid 24hrs
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Newbie_I_Am
(@nuenp) reported
from
Sydney, State of New South Wales
Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail
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KR Dev 🇦🇺
(@chillnesses) reported
from
Sydney, State of New South Wales
@Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
@Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow
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Beau 🏳️🌈
(@BeauGiles) reported
from
Sydney, State of New South Wales
@zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)
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Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then
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Josh Mckinnon
(@corduroy) reported
from
Faulconbridge, State of New South Wales
Optus 4G has been rubbish all afternoon. Not completely broken, just bad. I presume it’s DNS somehow.
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RickyV
(@trickyricky_12) reported
from
Sydney, State of New South Wales
**** @Optus I'm not caving in 🤪
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
@Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...
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Clive Dickens
(@clivedickens) reported
from
Sydney, State of New South Wales
@EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)
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Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!
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Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
@Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO
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SKYLXRK
(@skylxrksays) reported
from
Sydney, State of New South Wales
Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃
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💧RichardB ActiveCitizen
(@BoultR) reported
from
Sydney, State of New South Wales
@geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jan Williamson💧🌿
(@JanWilliamson4) reported
Hi @optus can you send me a contact for customer service that does NOT require a ph no or an act no to be entered. Dealing with a false debt raised by you when we do not have an account or a ph no.
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Tony Chatham
(@tony_chatham) reported
@Optus Still no Optus/NBN in 2114. Any idea when the service will be restored?
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Peter Johnson
(@PeterJo99846805) reported
@Optus Am at sea. Messaged you yesterday about my inability to receive or send emails but your solution didn’t work Can’t message you again as SMS with numerical code is internet too slow. Could you DM me
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Venkatraman sreedharan
(@Venkatramansre3) reported
@collinsadam Braithwaite can do it for WI but need support from others in the past too much dependence on Lara. Kyle Mayers was part of Bangla heist last year but will he be able to do that on fast and bouncier Optus Stadium Perth.Possibble but not probable to quote Sidhu.Good fight back WI
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Abdul Rehman
(@rehman741) reported
@Optus DM sent ... hope Optus resolve the issue this time
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Abdul Rehman
(@rehman741) reported
@Optus I am surised that Optus team can't transfer internet between two addresses in two weeks. Everytim customer has to request them to look into the issue. @optus reall need some divine help.
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Joedmiso
(@joedmiso) reported
@VodafoneAU If 5g internet you offer it’s going to be as slow as this ,I would like to cancel the service and get my money back . It’s would be wonderful if this can work , as I got a 5g internet at one of my businesses in another city from Optus and work great. Unfortunately not Optus here
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Tony Chatham
(@tony_chatham) reported
@Optus Checked your website which revealed that there’s’reduced service’. What does that mean? And there’s no indication when normal service will be restored,
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E Cameron🐭
(@wildone9691) reported
@Optus why is your network so slow?
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Christopher Pepper
(@CJPepper06) reported
How bad is the internet from @Optus ATM. Slow, dropping out and laggy. How does it get this bad in 2022?