Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (64%)
-
Phone (14%)
-
Wi-fi (9%)
-
E-mail (8%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
-
Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus
-
Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
-
Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
-
ConZ
(@ConZ0503) reported
from
Sydney, State of New South Wales
@Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help
-
Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
-
Παναγι🔮τι Πολίτης
(@PeterPolites) reported
from
Sydney, State of New South Wales
@Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days
-
Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
-
Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
-
Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus
-
Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
-
David
(@4Qpolies) reported
from
Sydney, State of New South Wales
@mavsmum @dazza_double_u @Optus Yes! Their system goes down at least once or twice a month and yet they try to get you to adopt an App that is not even working, much like Optus!
-
Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
-
Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
-
Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
-
Anojcherian
(@anojch) reported
from
Sydney, State of New South Wales
@woolworths Guys need your help, Optus SIM cards delivered from u are expired, requesting to replace them urgently..check your DM for details..hope u can resolve it fast.
-
Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
-
Dinakar Namburi
(@DinakarNamburi) reported
from
Sydney, State of New South Wales
@Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband
-
MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@MicrophoneJock @Optus Wrong @telstra has no support put in place.
-
SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Save our planet
(@ijc08) reported
@nadinevoncohen I bet your Optus bill is never late.
-
merry🦋
(@Efizzy1477) reported
@Obedobedo @Optus This people are so annoying. The don't help at all, i suggest you ignore them
-
KerrieC
(@intrepid144) reported
@DeniseBeale Unhappy too, actually that's something of an understatement. I'm a current customer. Generic email about what of my data has been breached. Impossible to engage with Optus customer (non-existent) service. #optusfail #OptusHack Not happy Jan!
-
Turquoise Bear
(@turquoisebbear) reported
One of the problems with the #OptusDataBreach is the poor communication by Optus. The email does not include what specific information is at risk, the resolution process if you have a loss, and specific detail on how to protect yourself. Laws need to force a better response.
-
just found out what being gay was, why did no one
(@hannah33669360) reported
optus **** u but no one is stealing my money in my bank account i have 3 dollars to my name
-
Jaimyn
(@jaimyn_m) reported
These things are taught in beginner programming classes. It is frankly, unacceptable for a large company like Optus to have these sorts of problems in their public facing systems. Millions of Australians (myself included) are now at risk of identity theft, fraud etc. 5/6
-
Mobs
(@Mobsy1812) reported
@sussanley @AlboMP The same “cyber workforce” that had a huge customer security hack this week because your Govt thought that enlisting ex Optus employee Paul Fletcher as Communications Minister in 2020 was a “great fit”?
-
Thilanka Rathnayaka 🙏🙏🌱🇱🇰🇱🇰🇱🇰
(@thilankadinush) reported
OPTUS, Australia largest telecommunication provider has a massive data breached, and ransomware for data. This is the ever-worst data breached for them. Company said this was a sophisticated attack. Hackers revealed about 10m customers data which is 40% of population.
-
w3b3d1g1
(@w3b3d1g1) reported
@rpotter_9 @Kieran_Gilbert You nerds need to start with a philosophy. That philosophy centres around the customer the trust in your trustworthiness. Optus has no right to hold any personal data ever again even if that means the end. The 'system' did not fail, the people did. Open banking? Blockchain.
-
Kirrilly Thompson
(@DrKirrilly) reported
@abc730 @arielbogle Onlime tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.