Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Djuro Sen
(@DjuroSen) reported
from
Sydney, State of New South Wales
@a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!
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Rich Holborn.
(@RichHolborn) reported
from
Sydney, State of New South Wales
@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider
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MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
@Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.
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Saffiya
(@Saffiyao25) reported
from
Sydney, State of New South Wales
@Optus really poor customer service. We will be taking our business elsewhere.
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Cromar PTG
(@craigcromar) reported
from
Sydney, State of New South Wales
@Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar
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Greg Pace
(@twattergp) reported
from
Sydney, State of New South Wales
What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus
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Amitoj Thind
(@AmitojThind) reported
from
Sydney, State of New South Wales
Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus
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meenakshi
(@kittyminks) reported
from
Sydney, State of New South Wales
@Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus
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sEaman iN syDney
(@jason_b_fan) reported
from
Sydney, State of New South Wales
@Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.
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MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?
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👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻
(@AGhostMachine) reported
from
Sydney, State of New South Wales
Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!
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Thomas Richardson
(@VelodromeFan) reported
from
Sydney, State of New South Wales
@Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!
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stu
(@stu_watches) reported
from
Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!
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Ben B
(@Benb55) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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Thomas Richardson
(@VelodromeFan) reported
from
Sydney, State of New South Wales
@Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action
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Anton Posa
(@antonposa) reported
from
Sydney, State of New South Wales
@themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.
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Kevin Wesson
(@KevinWessy) reported
from
Sydney, State of New South Wales
@Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bane
(@BaneUntamed) reported
Many #Optus customers are switching to #Telstra. Not me. Optus screwed up, but besides that they have provided faultless service for the ten years I've been with them. I had far more problems in the two months I was with hopeless losers @Telstra. #OptusHack
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Dave Gazpaccio
(@silentgazpaccio) reported
@PeterWMurphy1 @InsidersABC It certainly does happen from the top down. Optus IT culture reflected that. Cheap labour, too much middle mgmt.
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Linda Brown
(@LindaBr40292791) reported
@rogueytwinkles I’m going into my local Optus shop tomorrow, with the Equifax details they gave me and say,” you caused it, you fix it”.😡
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yasmin haskell
(@YasminHaskell) reported
@danielsutton10 @worldscope_aus @Optus Which email would optus use to contact a customer like me who is overseas and not using their service? I've never used my optus email and have no idea how to access it.
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Geelpe
(@gark84) reported
@ClareONeilMP As an ex Optus customer how will I know. Does Optus have my new email address? How will they contact me? Can I respectfully ask the hacker to pass my new email on to Optus management so I can get some advice. 🙄
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Ivy
(@LeroyLouis10) reported
@PeteBelt @Optus Yes, we as a family decided today enough is enough with yet another service drop out and no help from their lazy, rude & USELESS "tech support". We are signing up to Telstra tomorrow. Their prices are competitive & we don't have to worry about our personal data being compromised.
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Clare O'Neil MP
(@ClareONeilMP) reported
If you are one of those 10,200 people, we advise you should immediately cancel relevant ID cards, your passport and do whatever else is needed to ensure that you are getting new identity documents based on the email from Optus.
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Vpharez
(@vpharez) reported
@pek1098 @SkyNewsAust Selling Optus customer data to her mates at the IPA
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EnoughsEnough ☢️💡
(@EEnuph) reported
@macsween_prue @Optus The Singaporeans have arrived and shut down communication. That's how things are done in Singapore. I've heard zip from Optus since I received an email on the Friday after the hack was announced.
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colin.traverse_
(@AbstractCode) reported
@GordyPls Former employer who was doing stuff for Optus brought me along a bit to things for no damn reason. I knew absolutely nothing about what they were doing and contributed nothing. So my anecdotal experience is at least 50% of the consultants are clueless and making up the numbers.