Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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kavya Sharma
(@Jogi432) reported
from
Sydney, State of New South Wales
@Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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Anna
(@AnnaKEdwards) reported
from
Sydney, State of New South Wales
@markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.
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Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra
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Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
@StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help
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Dan
(@Dan_M75) reported
from
Sydney, State of New South Wales
@clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!
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Peter Hanssens #BlackLivesMatter
(@petehanssens) reported
from
Sydney, State of New South Wales
@Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)
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Anojcherian
(@anojch) reported
from
Sydney, State of New South Wales
@Optus Hello, I have ordered a Prepaid SIM with Epic data on 4th May (PF498858) & it’s not delivered yet..requesting u to cancel this order as our quarantine in SYD is over and we are moving out from here tomorrow; refer DM for details
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G. 🌈❤️☮️
(@_MaverickGeorge) reported
from
Sydney, State of New South Wales
@Optus @NinjaBinda Your app is atrocious. As are the ongoing service disruptions.
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Matthew Edwards
(@medwards87) reported
from
Sydney, State of New South Wales
@benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.
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Nick Arkoudis
(@NickArkoudis) reported
from
Sydney, State of New South Wales
I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make
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Chris Moran (Home Internet still borked)
(@au_chrismor) reported
from
Sydney, State of New South Wales
So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.
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Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed
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Joseph
(@SirJS) reported
from
Sydney, State of New South Wales
Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.
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Djuro Sen
(@DjuroSen) reported
from
Sydney, State of New South Wales
@MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.
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Expand the A-League
(@ExpandALeague) reported
from
Sydney, State of New South Wales
Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊
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G. 🌈❤️☮️
(@_MaverickGeorge) reported
from
Sydney, State of New South Wales
@Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.
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Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus
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Pete Nowakowski
(@petenowakowski) reported
from
Sydney, State of New South Wales
@Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️⚧️🏳️🌈🏳️⚧️Andréya🏳️🌈🏳️⚧️🏳️🌈
(@andrejvisagie) reported
@ACCAN_AU can I cancel my contract with Optus after being affected due to the data breach?
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Georgie Sewer Rat
(@Tama4103) reported
I have been an @Optus customer for many years and have had great service from the staff. It’s a shame to see this company rotting from the head #OptusDataBreach CEO needs to resign
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Peter James Rothe
(@PeterJamesRoth6) reported
Damn! by chance ran into person i get my special medicine from and bloody bank ATM is on fritz. First thought was bloody Optus but woman in front of me also couldn't withdraw.
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TrueBlueAussie
(@TrueBlueAussi19) reported
@abcnews Internet access these days should be deemed a necessity / basic human right. If there was real desire from Govt, NBN Co, Telstra, Optus, Vodafone etc, this problem would not exist and this article would not be needed.
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Jim Campbell
(@JustJimWillDo) reported
@Brays_Cottage My cellphone is with Optus, you can just google that **** now.
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Rocketpilot
(@ABillionSuns) reported
My Optus plan suddenly went up by ten bucks because they decided to start charging for Optus Sport. Oh well, not using it, I’ll cancel the add-on. New bill arrives, it’s now gone up by 20 bucks. Haha
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Joel Hill
(@krunchymoses) reported
Hey @Optus you negligent scumbags why haven't you sent me an Equifax code yet? You useless husks allowed my data to be leaked. Send me the code. If you're with Optus - leave. The coverage sucks. The service is terrible. Why stay with them? They leaked your data!
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Barbara
(@Barbara44176614) reported
@ralphcrooked @TruthdriverOn Same happened to me.. the only one who had cash was me! 7 people standing around not knowing what to do. I had cash I paid..cashier was writing down everyone’s name. And they want us to go digital?? Haha look at the Optus debacle couldn’t happen if we used cash.
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citizen xx (au)
(@Urchin_LMS) reported
@droverdriver61 They only got name, email, DOB, phone no & address 😬 But taking a leaf out of the optus book & playing it down... didn't get password 😵💫
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Knight OwL 🦉
(@yaboiandro) reported
Time to cancel my phone and internet service was @Optus #UselessLies