Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (18%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
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| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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LOVE
(@vinnnylove) reported
from
Sydney, State of New South Wales
idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔
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ਬਿਕਰਮਜੀਤ ਸਿੰਘ ਗਿੱਲ
(@bikramjitgill2) reported
from
Sydney, State of New South Wales
@Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....
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Sterg13
(@Sterg_G13) reported
from
Sydney, State of New South Wales
Does Optus Sport streaming look crap for EPL?
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Christian Biggins ✌🏻
(@SeeBigg) reported
from
Sydney, State of New South Wales
Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³
(@p_terg) reported
from
Sydney, State of New South Wales
@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
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Peter Alorati
(@PMASydney) reported
from
Sydney, State of New South Wales
@Optus @gauldilocks Same calling the UK network congestion issue
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Graeme T (he/him)💉x 4 🇦🇺
(@GT_AUS) reported
from
Sydney, State of New South Wales
@strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
Well Optus does have a 3G outage, maybe they should update the web-site.
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Daniel Chanisheff AZx2 Pfizerx1
(@DC_GSHealth) reported
from
Sydney, State of New South Wales
Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.
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Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻
(@hugobrown) reported
from
Sydney, State of New South Wales
Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G
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Boatyboy
(@Boatyboy1) reported
from
Sydney, State of New South Wales
@DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.
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Stephen Rutter
(@stephenrutter) reported
from
Sydney, State of New South Wales
What is happening with @optus mobile service at the moment?
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Scott Carr
(@scottcarr1984) reported
from
Sydney, State of New South Wales
@Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains
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Troy Dodds
(@troydodds) reported
from
Sydney, State of New South Wales
Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice
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Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Umesh and Hayley
(@umeshnHayley) reported
Worst mistake choosing @Optus pathetic service and no coverage at all. Apparently they are putting up a new tower just for my phone
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Lux Adams 🍉
(@LuxAdams) reported
@Optus I’ve had no home internet for 5 days. It just says the outage is under investigation but it’s been 5 days.
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Michael-G
(@FreoPunter) reported
@VodafoneAU absolutely regret signing a plan with you lot. Absolute disgraceful service here in Perth. Horrendous coverage that is so bad I’m lucky to get 2 signal bars in a location those I’m sitting with get 5 bars with Optus. I will forever warn people off your ****** service!
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lachlan
(@lachlan53620938) reported
@Optus bro it’s been over 48 hours fix the ******* tower near me you lazy dumb *****
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tcn33bot
(@tcn33bot) reported
Walking down Elizabeth St: Optus, you useless *****.
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Aussie
(@Aussie55607095) reported
anyone else having issues in australia with optus trying to connect to asia servers such as singapore? getting 400-500 ping trying to connect there but anywhere else is perfectly fine? checked at a friends place and it’s not happening with telstra..
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fishjourner
(@fishjourner) reported
@jasonandrade @boostmobile There are numerous retailers that sell excess/non-priority bandwidth from the companies that have a cellular network here e.g. Telstra, Optus, Voda TPG. Those three networks all have 5G radio equipment and might test it and even provide it, without it being mentioned in your plan
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Aussie
(@Aussie55607095) reported
@Optus Why am I having an issue with ping on asia servers specifically on your services? Telstra is working perfectly fine when trying to connect outside of australia.. Not to mention your pathing to singapore yet have 400 ping there? Is there a routing problem at your end again
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Bearded Bushy
(@yms_ym1) reported
Happy to announce that @Optus have made me their Chief of Not Giving a ****!
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747forever
(@747BAforever) reported
@claire43718533 @Optus Interesting encountering same issue now