Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (69%)
-
Phone (12%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (4%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Rory Carroll
(@CarrollRory) reported
from
Sydney, State of New South Wales
@JosephCarrozzi @fitba11 @tonyising @KevinAirs @MickLynch_Age @robvad10 @GuidoTresoldi @rdhinds A major issue has been the switching of O/S leagues TV rights from Foxtel to Optus. I don’t think this has been adequately explored as to losing the eyes of football supporters
-
Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus what the Hell is going On in the In The Sutherland Shire Area , Sylvania Waters, Sylvania . Sick of this Crap. OPTUS YES NO ! Fix it
-
Claudia Michelle
(@HorseCMRacing) reported
from
Richmond, State of New South Wales
@Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break
-
Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@katticus28 We just had a two day outage as well. I keep a tiny OPTUS wireless modem since the big FULL month downer. $99 +data.I was about to stoke it up when the NBN staggered back to some continuity.
-
dinesh kharel
(@dineshkharel86) reported
from
Sydney, State of New South Wales
@Optus your chat service is of no use. Gets disconnected every time before you reach to the main conversation. M trying to resolve issue since last week.
-
Kiwi
(@krp5975) reported
from
Sydney, State of New South Wales
@Optus i want esim is avalaible in store but service say they are bug it s shit in the store ...
-
jan willem
(@jwdew) reported
from
Sydney, State of New South Wales
Hi @NSWOmbo what can you recommend me to do now that @optus still hasn’t improved service after 7 days of no internet in 1,5 week and multiple complaints from my side. I have a 24 mo contract and wish to get rid of it to get myself a better service with a diff provider.
-
Jakov
(@j_rimac) reported
from
Sydney, State of New South Wales
@Optus been holding for an hour and a half with your call centre. They said it would be approx 30mins. Help!
-
Yash Murthy
(@YashVMurthy) reported
from
Sydney, State of New South Wales
@Optus Day 4 - net still down. Would appreciate some help for the service we are apparently paying for.
-
Zoe Benjamin
(@zoeeb) reported
from
Sydney, State of New South Wales
Note to self: @optus are terrible. Poor service, no one talks to anyone else there and you get a new version of what is happening every time you contact them. If you manage to even get someone.
-
Trevor Romer
(@bennie919) reported
from
Sydney, State of New South Wales
What the hell is going on with @optus NBN. I'm paying for 100mbps and getting from 29kbps up to a "massive" 940kbps. This sucks!
-
Lielette Calleja
(@LieletteCalleja) reported
from
Sydney, State of New South Wales
@TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬
-
¥
(@danumph) reported
from
Sydney, State of New South Wales
@StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.
-
Steve Mitchell
(@SteveMitch2500) reported
from
Sydney, State of New South Wales
@Optus I’m haveing problems in Woollahra (post code 2025).. Very intermittent internet wi fi.. No consistency at all...
-
Tanya
(@Pfupajena) reported
from
Sydney, State of New South Wales
@Optus what the hell is wrong with you this is a ****** joke. I swear you better get your shit right. Just to get my wifi relocated I have to speak to 5 different people. This is bullshit
-
Yash Murthy
(@YashVMurthy) reported
from
Sydney, State of New South Wales
@Optus Thanks have done - normally don’t have issues with the premier league, hopefully not another bandwidth issue.
-
Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
Every Damn Wednesday @Optus No Home Phone , yes Landline Old People , Especially in there 70's like them. Not Good Enough. Free Advice --- Women over 40 are Full of Rage & Sick of Everyone's Shit.
-
Josh Mckinnon
(@corduroy) reported
from
Sydney, State of New South Wales
@i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too
-
Jack Tar
(@broni41) reported
from
Sydney, State of New South Wales
I would rather CP than the rest of the crap trying to sell useless products and services. Optus, Youi, and Real Insurance are but 3 that grate on my nerves.
-
Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus @NBN_Australia @ScottMorrisonMP A Bit Sick of This Crap. Sylvania Waters, Sylvania. No Internet or LANDLINE , MY PARENTS ARE 70 plus They Like Landlines! Considering Are Self Funded Retirees. Not good enough Plus my Mum is Unwell.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jasmine Wolfe
(@FictionIsVice) reported
Just been informed by Optus my details had been stolen in the data leak. #OptusHack I hadn’t been worried about this because I haven’t been a customer for over 2 years. NOW, I’m f🤬ing worried! How long are they allowed to keep me ‘on the books’ when I’m not their customer???
-
Scott Newman
(@ScoMan21) reported
@9NewsSyd Optus can help by providing the details of those whose data got compromised to Service NSW who can then automatically re-issue cards. No need for individuals to do the running around as it wasn't their fault.
-
Farmer Zee
(@zee_farmer) reported
@_sara_jade_ Reported the incident to @Optus but never heard back from them.
-
Shane King MP
(@shanekingmp) reported
If you’re impacted by the Optus data breach, Transport and Main Roads Queensland will issue you a replacement driver licence with a new licence number free of charge. Call the hotline on (07) 3097 3108 Mon-Fri 8am-4.30pm for more details. #OptusDataBreach
-
ロッド · カブ ● 小熊 🏳️🌈 (6xC19 💉)
(@rodcubkoguma) reported
@danielbowen My email from them went to the Google spam folder. Check it out. Also download the My Optus app and chat to them via it, using the login you had with them
-
Flamboyant Cuttlevawn
(@cuttlevawn) reported
I no longer live in Aus, but I was an Optus customer so I signed up for the initial 21 day ban then extended it to 12 months.
-
Which One's Pink? 🇫🇮 🀄
(@NickSchwanck) reported
@SenPaterson @Birmo Why must Labor fix this? It's a corporate failure. Optus should be held accountable.
-
Mary Brown
(@MaryBro63499001) reported
Unknown if hacker will take down Optus data: MacGibbon
-
Scott
(@scottjla) reported
@Karina_Melbs @BustedGoldCoast @Anthony_Klan And you would not provide the customer with the details every time they interacted with you, which is how Optus works
-
Pete Repeat
(@PeteRepeatAber) reported
….. Back when NBN was first rolled out, I was constantly getting network dropouts. I lost count of the times I contacted Optus about this over 9 months. In the end, I contacted my local Federal MP who got the issue fixed in days. To call Optus a “technology company” is…