Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 01/14/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • PaulaBoardman Paula Boardman (@PaulaBoardman) reported from Sydney, State of New South Wales

    @AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.

  • YashVMurthy Yash Murthy (@YashVMurthy) reported from Sydney, State of New South Wales

    @Optus Thanks have done - normally don’t have issues with the premier league, hopefully not another bandwidth issue.

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page

  • agelesss George Alexis (@agelesss) reported from Sydney, State of New South Wales

    Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko

  • SheoranV Sheoran V (@SheoranV) reported from Sydney, State of New South Wales

    And the poor service saga from @Optus carries on!! Still no internet! Thank goodness I have @Telstra mobile connection!

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    What the hell is going on with @optus NBN. I'm paying for 100mbps and getting from 29kbps up to a "massive" 940kbps. This sucks!

  • dineshkharel86 dinesh kharel (@dineshkharel86) reported from Sydney, State of New South Wales

    @Optus your chat service is of no use. Gets disconnected every time before you reach to the main conversation. M trying to resolve issue since last week.

  • matty_adriano_ Matt (@matty_adriano_) reported from Sydney, State of New South Wales

    @Optus hi my internet and phone line has been down since 4pm yesterday afternoon. I live in Pymble NSW

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra

  • broni41 Jack Tar (@broni41) reported from Sydney, State of New South Wales

    I would rather CP than the rest of the crap trying to sell useless products and services. Optus, Youi, and Real Insurance are but 3 that grate on my nerves.

  • andrewcdobson Andrew Dobson (@andrewcdobson) reported from Sydney, State of New South Wales

    @Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @JoshuaWithers @Optus I dunno about that. I always thought the attenuation through 1km of copper to my node was the biggest problem for me.

  • zoeeb Zoe Benjamin (@zoeeb) reported from Sydney, State of New South Wales

    Note to self: @optus are terrible. Poor service, no one talks to anyone else there and you get a new version of what is happening every time you contact them. If you manage to even get someone.

  • LieletteCalleja Lielette Calleja (@LieletteCalleja) reported from Sydney, State of New South Wales

    @TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬

  • djonlineme 💧David Johnson (@djonlineme) reported from Sydney, State of New South Wales

    @Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @katticus28 We just had a two day outage as well. I keep a tiny OPTUS wireless modem since the big FULL month downer. $99 +data.I was about to stoke it up when the NBN staggered back to some continuity.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Every Damn Wednesday @Optus No Home Phone , yes Landline Old People , Especially in there 70's like them. Not Good Enough. Free Advice --- Women over 40 are Full of Rage & Sick of Everyone's Shit.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • stu969 Stuart Buck (@stu969) reported

    @Optus Or you can fix the timezone on your towers.

  • sunsetriver88 Jax (@sunsetriver88) reported

    @Appit15 @AndrewBGreene @Optus I was able to logon using my 2018 email & password (which my computer still had stored). I was surprised that Optus left this active when I'd long gone, but maybe this speaks to part of the culture problem...

  • Mezinski1878 Mez (@Mezinski1878) reported

    The commentary is having a melt down on Optus sport

  • Joe17Wood Joe Wood (@Joe17Wood) reported

    @OptusSport All your site ever does is continuously buffer, genuinely awful servers. I have no issues with my internet or anything else I stream, only Optus is ever an issue

  • BenPlayLobby Ben (@BenPlayLobby) reported

    Optus admit they need to communicate better with there customers after the breach of customer data. They did this by running a print media one page spread 🤪 Seems more like PR then actual actions

  • FreedomBefore50 Miranda - FreedomBefore50 (@FreedomBefore50) reported

    As a former @Optus customer, some of my details were stolen by hackers. @abcnews advised to sign up for a free credit check report. 0 of the 3 recommended companies list my mortgage in the report. My MORTGAGE! That I've had for 9 years, and that is still active...

  • FlagTiges Brayden (@FlagTiges) reported

    @jackjmonaco @OptusSport Optus Sport and kayo enjoying themselves fighting for top position of worst streaming service

  • jakepike96 Mahomes MVP Tour (@jakepike96) reported

    Anyone else Optus sport just **** the bed?

  • andrea_1380 .\ndrea S (@andrea_1380) reported

    @Optus Hi, after an awful lot of messing around I got it to work. Thanks tho

  • david_obrien David O'Brien (he/him) (@david_obrien) reported

    @Optus I'm overseas. I need to add the roaming package to my mobile, but the app errors out, the website doesn't have the option to do this. The chat in the app shows an error and doesn't load and the web chat also doesn't work. Can you help?