Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (69%)
-
Phone (13%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (4%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
||
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
-
RickyV
(@trickyricky_12) reported
from
Sydney, State of New South Wales
**** @Optus I'm not caving in 🤪
-
2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
@Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...
-
Newbie_I_Am
(@nuenp) reported
from
Sydney, State of New South Wales
Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail
-
Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
@Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO
-
Josh Mckinnon
(@corduroy) reported
from
Faulconbridge, State of New South Wales
Optus 4G has been rubbish all afternoon. Not completely broken, just bad. I presume it’s DNS somehow.
-
MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
-
Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!
-
Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
-
Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then
-
Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
-
Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
@Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow
-
Beau 🏳️🌈
(@BeauGiles) reported
from
Sydney, State of New South Wales
@zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)
-
Mike Joskii
(@imJoskii) reported
from
Sydney, State of New South Wales
Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.
-
aussiepomm
(@aussiepomm) reported
from
Galston, State of New South Wales
So - @NBN_Australia cut off home phone when attempting to install but can’t complete job, and now @Optus have cancelled my ADSL account. Neither are particularly helping (blaming each other) so I guess it’s the Telecommunications Industry Ombudsman to assist! Been a horrid 24hrs
-
SKYLXRK
(@skylxrksays) reported
from
Sydney, State of New South Wales
Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃
-
Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.
-
💧RichardB ActiveCitizen
(@BoultR) reported
from
Sydney, State of New South Wales
@geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.
-
Clive Dickens
(@clivedickens) reported
from
Sydney, State of New South Wales
@EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)
-
Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then
-
KR Dev 🇦🇺
(@chillnesses) reported
from
Sydney, State of New South Wales
@Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Benny the Supercoach
(@bennysthebest) reported
@Optus been trying to call your complaints line in regard to ongoing problem and get a message to call back during normal office hours. Sadly typical of any attempt when dealing with your organisation. #optus #optusfail
-
Mitch
(@Mitch_it333) reported
@GreatCovidPanic @catedempsey But they also stole and sold Telstra, Optus and Vodafone Customer data in 2016. They're still doing it to this day. Are you ok with your Personal ID being sold? They'll know your address, Bank account and passwords. Still ok?
-
Carol Connolly
(@carolcarcos) reported
Beware Latest scam. Received text allegedly from Optus requesting I update billing info with a link I knew it was a scam. Rang Optus so they could warn other customers. The Customer Service person didn't take it seriously So I am trying to let people know.
-
Hala Abokamil
(@hala_abokamil) reported
@Optus @Ramy_AK This issue remains unresolved. Our mother is still without a working phone. You guys are polite on Twitter but in reality not much happens behind the scenes when we are trying to get a problem solved.
-
Robert Harvey
(@robharv) reported
@NBN_Australia Say their outage in 3175 is caused by an “unplanned” outage. @UnitedEnergyAU Say their outage in 3175 was “planned”. Do you guys talk? Poor old @Optus get my abuse as their the ones who take my money.
-
Kara
(@Catalana_a) reported
@DarkViperAU @VodafoneAU Omg Vodafone sucks so badly. At work I get those speeds. With optus I get 140mbps down.
-
Alby T
(@steele_sports) reported
5 Days no service in USA @Optus We’ve rung My office has rung We’ve been patient We were promised it would be sorted still nothing Can’t call Incompetence Inefficiency #optusfail
-
Veritas on KW
(@Veritas_KW) reported
Australia, may well be a sporting nation... but could it struggle with potentially four dedicated sports streaming services (Stan Sports, Kayo, Optus Sport and potentially DAZN) all fighting for the same content. The AFL rights race coming up has never looked more interesting.
-
Cluelessinkooyong
(@Cluelessinkooy1) reported
@Optus hi. Can’t log in to pay my bill. It says invalid session ID. Let me know when you fix it and I’ll pay.
-
Dr Kim scrolls 🌈♥️
(@realkimstewart) reported
@Optus hey Optus. No internet for three days in inner-Brisbane suburb. How is the "investigation" of the problem in #SevenHills and #Morninside going?