Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
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| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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mariah carey’d me through
(@tomarild82) reported
from
Sydney, State of New South Wales
@Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.
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Anton Posa
(@antonposa) reported
from
Sydney, State of New South Wales
@themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.
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stu
(@stu_watches) reported
from
Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
@tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.
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Payln Konga
(@JakePorritt) reported
from
Sydney, State of New South Wales
@mgn87 Get a VPN and I’ll shoot you my Optus Sports login
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MichaelSchulz
(@MichaelSchulz) reported
from
Sydney, State of New South Wales
@optus business down?? Phone message says major outage in Sydney.
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Mike Gleeson
(@MickyG72) reported
from
Sydney, State of New South Wales
@Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC
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Greg Pace
(@twattergp) reported
from
Sydney, State of New South Wales
What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus
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Cromar PTG
(@craigcromar) reported
from
Sydney, State of New South Wales
@Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar
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Ashley Ubrihien
(@AshleyUbrihien) reported
from
Sydney, State of New South Wales
@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?
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Fi
(@FiFeeney) reported
from
Sydney, State of New South Wales
@Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!
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Amitoj Thind
(@AmitojThind) reported
from
Sydney, State of New South Wales
Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus
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sEaman iN syDney
(@jason_b_fan) reported
from
Sydney, State of New South Wales
@Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.
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👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻
(@AGhostMachine) reported
from
Sydney, State of New South Wales
Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!
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Ben B
(@Benb55) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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Djuro Sen
(@DjuroSen) reported
from
Sydney, State of New South Wales
@a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.
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MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
@Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.
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Rich Holborn.
(@RichHolborn) reported
from
Sydney, State of New South Wales
@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider
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Angela..no more rinse and repeat PLEASE 🇾🇪♥️
(@vanwaitsy) reported
from
Sydney, State of New South Wales
@williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ben 😎
(@The_Karmelian) reported
@Jeremy_Kirk @Optus @medibank very true. at least Medibank is fronting media. All Optus can do is send apology email 2 weeks ago with Dear Customer, Not even a name. I wonder if they have control over all data systems. Do both use same parent CRM software?
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RosyRosy
(@MookiMoohi) reported
Received a letter in the mail from Optus re: protecting my data from breach… I’ve never ever been a customer of Optus- are they now doing random mass mail outs??
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Saso Virag
(@VS_) reported
@Jeremy_Kirk Frequent, clear, timely, factual comms show that the organisation is in control, even if they’re not. @medibank is doing well here. Delayed, contradictory, finger-pointing, and scattered comms lose the narrative and support. @Optus seems to be championing this approach.
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TomMariah
(@tomarild82) reported
@EagerMatthew @Telstra Awful. Make yourself a nice cup of tea and play calming music in the background. What’s the point of all this ‘DM us your information’ when you have to call them in the end anyway- why can’t they call us? Nice to hear that Telstra and Optus are the same in that regard.
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Zainab
(@autumnfall098) reported
Some unreal meltdown in spaces. For all how poor is the cricket knowledge here. Pak fans believe SA will choke and they'll easily win vs them woww. One said Markram is a fraud. Also think Ind will beat SA in Optus lol. Wtf
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Stephen Philipps
(@Firminono9) reported
@SimonBrundish Would've been a good move but unfortunately FSG aren't like that. Yep but Diaz has been solid, not been hugely prolific but been solid.Can't say I watch the PL full matches due to not having Optus Sport here down under,but in CL feel like he's been going ok.Without doing too much
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Aspa_Rose
(@asparagus_rose) reported
Hey @Optus it's disappointing that your customer service team lack awareness of the #VicFlood in Maribyrnong. After being on hold, transferred twice, then disconnected, I dread having to explain AGAIN why I can't simply take my modem to a new home.
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Anouk72
(@Anouk724) reported
@Optus Any reason why your staff repeatedly send out of office replies instead of actually addressing the fact that I have been overcharged for months while also awaiting response regarding the impact of the cyberattack on me. 55 mins on hold doesn’t work either. Pathetic service
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Nicola N
(@nye_nicola) reported
@meccabeauty Asking for copies of my ID documents doesn’t seem like a good anti-fraud measure given the risk associated with that kind of data. And doubly so since you hang onto it even after the transaction is completed. This is exactly the problem Optus is facing right now.
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You Should Examine That
(@MarkovBlankie) reported
@Yieki1 With my watch, I started 2022 with a cheapie, just to see if tracking stuff would help while I decided about the apple watch. It did help, so I got it on an Optus plan/sale & using it is such a huge diff. w a big jump in the technology. SO much functionality.