Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (65%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Pooja Joshi 🇮🇳
(@poojosh16) reported
from
Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
@StanAustralia Please fix the football coverage previously with Optus.
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Ann Richardson
(@bikebird) reported
from
Sydney, State of New South Wales
@Optus land line.. not working beep beep
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Boatyboy
(@Boatyboy1) reported
from
Sydney, State of New South Wales
@sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.
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Robert Barnes CAE 🇵🇬🇦🇺
(@robertmbarnes) reported
from
Sydney, State of New South Wales
@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
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Allan
(@28061914mary) reported
from
Sydney, State of New South Wales
@smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.
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Scott James Perry
(@scottjamesperry) reported
from
Sydney, State of New South Wales
Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
@Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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Sunny Sok .\
(@sokyola87) reported
from
Sydney, State of New South Wales
@SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus waiting for response again on messages again after another internet outage
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Mr.Ultraman Taro
(@ultraman_tae) reported
from
Sydney, State of New South Wales
@Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.
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Devvrat Singh
(@singh_shrinkdev) reported
from
Sydney, State of New South Wales
@0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.
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Andrew Phong 🇦🇺
(@andrewphong_) reported
from
Sydney, State of New South Wales
@Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃
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Simone Amelia Jordan
(@SimoneAJordan) reported
from
Sydney, State of New South Wales
@bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.
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Ziril Heartzen Starrz
(@ZirilStarrz) reported
from
Sydney, State of New South Wales
Optus... very rude...
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bonita Mersiades
(@bonitamersiades) reported
@franksavaglio I rec'd a text message saying personal details were exposed in #OptusHack also which I use for my business account. I've never received an email from them the entire time I've had the account & I do not recall which email I used. And because of that, I can't close Optus down!
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Kathy Reid is 💉💉💉💉 ^H^H^ FOUR shots good
(@KathyReid) reported
Has anyone done a linguistic analysis on the Optus hacker communications? I'm not a trained linguist, but several parts of the language that is used feel "off" - as in it's deliberately trying to be Bad Engrish. #OptusDataBreach
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💦💧Sally Edsall
(@SwimSallySwim) reported
@VictorDominello - you say Optus customers subject to hacking will be contacted by Optus re new documents. How does that help former Optus customers whose email address and phone no no longer exist? How would Optus make contact? (This is me & my household) @abcnews
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my tweets here.... 👇🏼
(@calebtweetss) reported
If there is one thing to learn by the Optus Cyber attack, it's that your information is never safe once it goes online.
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WorldWideNews
(@jayystanlee) reported
LICENSE AND OTHER NUMBERS SCAMMED IN OPTUS OUTRAGE IVE JUST HAD EVEN MORE INTERFERENCE FROM WHATSAPP WHICH DEALS WITH MY MOBILE NUMBER AND WHEN I GET SCAMMERS CALLING I DO THIS CHIN DUCK TOW MOSTLY PAKISTANI ARE MANNING THE PHONES U NO AND THEY GET CONFUSED AND HANG UP
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Sam White
(@SamWhiteNight) reported
@Optus When we call to disconnect are we being offered 12 months free mobile/NBN/landline/Fetch ? Or are we better off just calling another service provider & switch!
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Chris Egginton
(@ChrisEgginton) reported
@favfavalore Optus. They tried to destroy Brisbane in the 90s with a rollout of hideous lines hanging low and causing losses of trees. BCC couldnt stop them. Complaint didnt stop them. Their ugly boxes, now defunct,adorn the walls of unit blocks. Now this!
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Eric Was In Adelaide
(@EricInAdelaide) reported
@JimmyBarnes Were you an Optus customer? Changing all your ID documents?
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Katelyn
(@asifkatelyn) reported
@gwynne007 Like people work full time, some people don’t have transport to be running to all these places, might have disabilities or be on a low income. It’s a whole bunch of hoops because of Optus’ **** up.
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👽 ɟlǝsɹǝH uɐʇɐS👽Earth 👼
(@lawrepforjesus) reported
I rang optus. I found out that my data for NBN service has been breached. My mobile account has also been breached but not compromised. No idea what that means. Changed everything to 2 factor authentification with new passwords. Takes a while it does...#OptusDataBreach