Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 11/30/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

  • Sterg_G13 Sterg13 (@Sterg_G13) reported from Sydney, State of New South Wales

    Does Optus Sport streaming look crap for EPL?

  • NoNotChris My Name Is Christian. (@NoNotChris) reported from Sydney, State of New South Wales

    Seriously Optus?! WTF!

  • SeeBigg Christian Biggins ✌🏻 (@SeeBigg) reported from Sydney, State of New South Wales

    Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • troydodds Troy Dodds (@troydodds) reported from Sydney, State of New South Wales

    Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

  • GT_AUS Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, State of New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • PMASydney Peter Alorati (@PMASydney) reported from Sydney, State of New South Wales

    @Optus @gauldilocks Same calling the UK network congestion issue

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

  • scottcarr1984 Scott Carr (@scottcarr1984) reported from Sydney, State of New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • stephenrutter Stephen Rutter (@stephenrutter) reported from Sydney, State of New South Wales

    What is happening with @optus mobile service at the moment?

  • vinnnylove LOVE (@vinnnylove) reported from Sydney, State of New South Wales

    idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠

  • hugobrown Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻 (@hugobrown) reported from Sydney, State of New South Wales

    Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

  • DC_GSHealth Daniel Chanisheff AZx2 Pfizerx1 (@DC_GSHealth) reported from Sydney, State of New South Wales

    Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    Well Optus does have a 3G outage, maybe they should update the web-site.

  • Rebeccagillmor4 Rebecca gillmore (@Rebeccagillmor4) reported from Sydney, State of New South Wales

    Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Liamdoyle19901 Liam Doyle (@Liamdoyle19901) reported

    @Optus my mobile phone isn’t working via voice calls and people can’t hear me, already talked to technical support with very little help. Can you assist me?

  • Anna11608752 Anna🌸🇭🇲🐶🌊⛱️ (@Anna11608752) reported

    @chdyctt @Optus Yep. Hubby and I can't talk to each other as we are both @optus. Kids no problem as their telstra

  • Linkkzyy Linkkzyy 🐰 (@Linkkzyy) reported

    @notbunjil @Telstra go optus trust me. i went for less than this to 100 down 50 up just bc i went optus.

  • J3R3MYDOTCOM Jeremy Pollard (@J3R3MYDOTCOM) reported

    Question without notice for @PaulFletcherMP - you worked as a Director at Optus for 9yrs. Then, as Morrison Govt Comms Minister, in 2020 you reduced Optus' security testing obligations at a time when cyber security issues and concerns were escalating. Why? #auspol #CyberSecurity

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • SydRazvi Solsyd 313 (@SydRazvi) reported

    @pencilxart @notbunjil @Telstra **** optus Aussie internet needs a total revamp we are so behind

  • twensor twensor (@twensor) reported

    @lowflyinghawk1 And not just data matching -- data governance has a far broader scope. The Optus breach and the Medibank data breach -- 2 recent examples of poor data security -- are sure signs of high level management data governance failings. #robodebtRC

  • Momo_home_ Simone Melican (@Momo_home_) reported

    @chdyctt @Optus Also been having issues connecting to other Optus phones all week. I almost purchased a new phone today. Glad I didn’t!

  • lowflyinghawk1 lowflyinghawk (@lowflyinghawk1) reported

    @twensor I would think if the Optus, Medibank etc breaches have not already triggered the said opportunity for consultants, Robodebt probably won't either. I would expect Robodebt has made a lot of government departments pay more attention to privacy issues.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?