Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (50%)
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Phone (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Total Blackout | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Oli Gallagher
(@Oli_gal) reported
from
Sydney, State of New South Wales
@hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network
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mariah carey’d me through
(@tomarild82) reported
from
Sydney, State of New South Wales
@Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.
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Angela #football. Bloody hell!!!♥️
(@vanwaitsy) reported
from
Sydney, State of New South Wales
******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.
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Ashley Ubrihien
(@AshleyUbrihien) reported
from
Sydney, State of New South Wales
@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?
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amit kumar
(@amitchhabra84) reported
from
Sydney, State of New South Wales
So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider
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Fi
(@FiFeeney) reported
from
Sydney, State of New South Wales
@Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!
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Beau 😷
(@BeauGiles) reported
from
Sydney, State of New South Wales
@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc
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MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
@Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.
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Hugh_96
(@Hugh_96) reported
from
Sydney, State of New South Wales
@Optus Quade, its fine, was just letting you know, it happens fortnightly, it was fine all day today, then tonight slows down, you cant resolve it, so just thought it maybe of value to let you know. No need to reply. Thanks.
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Adam!
(@AdamNotMadam69) reported
from
Sydney, State of New South Wales
@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳
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Mike Gleeson
(@MickyG72) reported
from
Sydney, State of New South Wales
@Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC
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Payln Konga
(@JakePorritt) reported
from
Sydney, State of New South Wales
@mgn87 Get a VPN and I’ll shoot you my Optus Sports login
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MichaelSchulz
(@MichaelSchulz) reported
from
Sydney, State of New South Wales
@optus business down?? Phone message says major outage in Sydney.
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maria russo-fama
(@cgfmrf) reported
from
Sydney, State of New South Wales
@Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP
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MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
@tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.
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Angela..no more rinse and repeat PLEASE 🇾🇪♥️
(@vanwaitsy) reported
from
Sydney, State of New South Wales
@williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nina K
(@ninaclarek) reported
Almost three hours later and my mum’s simple request for help isn’t resolved @Optus. This is shameful.
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PKambara
(@PKambara) reported
11/08 I called the number @Optus gave for the relocations team, who decided that since apparently nothing had happened on my incident ticket, they would try creating the new service on my other account, the one that just had my mobile phone.
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PKambara
(@PKambara) reported
@Optus 24/08 Still no modem, no internet service I contacted @Optus through the support chat again They said they would escalate my case, which just meant that they cancelled the order and placed it again At this point they told me that an @NBN_Australia tech would be visiting on 31/08
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Matt Thompson
(@mat_thommo) reported
my @Optus bill wasn’t emailed to me this month, anyone else out there have the same problem?
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PKambara
(@PKambara) reported
@Optus 24/08 Still no modem, no internet service. I contacted @Optus through the support chat again. They said they would escalate my case, which just meant that they cancelled the order and placed it again. At this point they told me that an @NBN tech would be visiting on 31/08. 11/?
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Grape Juice🐓 (MELBOURNE) Joined 2017
(@WarConspiracies) reported
@SkyNewsAust I don't think the Prime Minister hung the flag up. Was hanging upside down for 3 weeks at Optus stadium a while back before someone picked up on it. Simple mistake. Everyone is so touchy
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Neil Abbott
(@ShakyMcShakes) reported
@Optus internet is down. Reset router twice, no reported outages and Optus app messenger is also not working! 😡
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Obserifish 🇦🇺🇦🇺🇦🇺
(@obserifish) reported
Dear @Optus, why is your #mobile service in #Springfield Central so absolutely appalling? Calls cutting out, data incredibly slow/failing, messages not sending. What is going on? Ping @springfieldQLD
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Big Boss is playing: FFXIV
(@Orphenkryscion) reported
@Optus internet down 2230 with light red
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Aaron Martin
(@AaronMartin) reported
@Optus Your service upgrades in Pacific Pines has been so poor. Two weeks without service over a long weekend and Father’s Day. We’ve had no ability to make or confirm medical appointments or anything else. Do better and I hope you are automatically compensating ppl.