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Optus

Optus outages and service status in Richmond, New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Optus

Optus is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Richmond, New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • HorseCMRacing
    Claudia Michelle (@HorseCMRacing) reported from Richmond, New South Wales

    @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mustafa__jones
    Mustafa Jones (@mustafa__jones) reported

    @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

  • Cymon007
    Cymon Deacon (@Cymon007) reported

    @AndyG_2086 @ejburke_ At least we wouldnt have to remove seats like the US as some the stadia are not wide enough to fit the FIFA standard width. It dint seem to be a problem at Olympiastadion (Berlin) to watch on an Oval stadium. Im sure MCG/Optus{perth} and adalaide Oval would be fine.

  • arnavsharma
    Arnav Sharma 🇦🇺 (@arnavsharma) reported

    Optus privacy breach hits 51k White Pages cases; architecture takeaway: enforce zero-trust, data minimisation, and robust access controls to reduce blast radius. Align incident response with ACSC guidance and SOCI Act obligations. #auscyber

  • SpeedBirdEU
    Robert SpeedBird (@SpeedBirdEU) reported

    @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.

  • cobraschiffer
    cobra (@cobraschiffer) reported

    @sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.

  • e6dym
    Eddy ≅ (@e6dym) reported

    @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

  • optus_help
    Optus Help (@optus_help) reported

    @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

  • Kathblue
    Kath (@Kathblue) reported

    Screw you @Optus. Putting my plan up again and trying to make it sound better by giving me more data. I don’t use the data I have now. I’ve moved providers so no longer a customer.

  • doingwritebyme
    leon (not kin) (@doingwritebyme) reported

    Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

  • Cryptonia13
    Cryptonoda (@Cryptonia13) reported

    @alexblair_1 @Optus @SBS Optus your provider?? Joke of a telco, surprised they're not shut down yet.