Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (52%)
-
Phone (25%)
-
Wi-fi (10%)
-
Total Blackout (9%)
-
E-mail (4%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
-
2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
@Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...
-
Sarah McPhee
(@_SarahMcPhee) reported
from
Sydney, State of New South Wales
When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.
-
Ryan T Yule
(@rtyule) reported
from
Sydney, State of New South Wales
@wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes
-
Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@zyzzyvamedia @adam_turner @Optus I never call optus for support, I've fixed all my issues via their twitter.
-
Vicksw
(@VickswFett) reported
from
Sydney, State of New South Wales
@Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪
-
Marty Saliba
(@MartySaliba) reported
from
Sydney, State of New South Wales
@Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!
-
Ryan T Yule
(@rtyule) reported
from
Sydney, State of New South Wales
@wwos would you kindly **** these Wagner and Optus commercials off. #ashes2019 #Ashes19
-
Mike Joskii
(@imJoskii) reported
from
Sydney, State of New South Wales
Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.
-
Newbie_I_Am
(@nuenp) reported
from
Sydney, State of New South Wales
Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail
-
Beau 🏳️🌈
(@BeauGiles) reported
from
Sydney, State of New South Wales
@zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)
-
aussiepomm
(@aussiepomm) reported
from
Galston, State of New South Wales
So - @NBN_Australia cut off home phone when attempting to install but can’t complete job, and now @Optus have cancelled my ADSL account. Neither are particularly helping (blaming each other) so I guess it’s the Telecommunications Industry Ombudsman to assist! Been a horrid 24hrs
-
RickyV
(@trickyricky_12) reported
from
Sydney, State of New South Wales
**** @Optus I'm not caving in 🤪
-
Josh Mckinnon
(@corduroy) reported
from
Faulconbridge, State of New South Wales
Optus 4G has been rubbish all afternoon. Not completely broken, just bad. I presume it’s DNS somehow.
-
Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker
-
Vel
(@DemonicVel) reported
from
Sydney, State of New South Wales
@LurkingWolfox @hendikins Depending on how plans shape up next year might switch to optus. I have 0 issues with the Telstra network, and you couldnt pay me to ever use Vodafone again as their coverage in the train to work is useless.
-
Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@DeanRosario We did pay $130 a month Foxtel, now get Optus EPL, get Netflix thru a daughters login, Stan with Optus and Kayo thru my son’s second log in. Upshot we threatened to bin Foxtel and now get it for $39. Selfish but was so happy when Foxtel had all EPL. Optus very good now👍
-
Mathew Green
(@mathewogreen) reported
from
Sydney, State of New South Wales
@Optus I just responded to your message. I hope that you can remove the issue.
-
Mike Pearsall
(@MikePearsall93) reported
from
Sydney, State of New South Wales
Compare this to @Optus taking 6 weeks and four different plans to move my internet service 3 doors down in the same street. 😒
-
Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
@Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO
-
Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Ramey Bashour
(@RameyBashour) reported
@Optus any update on network outage in postcode 2198 would be greatly appreciated. I mean the network has been down for only +5 hours!!!
-
Azazoth
(@judges119) reported
yo @Optus why do you not allow passwords over 15 characters? also why do you not allow pasting into the password field? the NIST guidelines say this is poor security practice on your behalf.
-
Not Likely 💉💉💉
(@RickinMelb) reported
@Optus Well your network is pretty crap in Blackburn which is suburban Melbourne. Calls often dropping out or get no service inside my home I need to go outside to make a call. Neighbour across the road had the same problem.
-
Colin George
(@Bitofafanof) reported
@Optus is there an unreported outage in Croydon Hills?
-
lachlan
(@rampantslug) reported
@Optus I have had no NBN since 10am this morning. Also your chat is experiencing a system outage. So much for available 24/7!
-
Count Monte Christo 💉💉💉
(@steve_bos_88) reported
@Optus Don’t bother you Optus has a Gladys problem… #auspol
-
littlesquishyllama
(@alana_holyoak) reported
So sick of Optus these last week or more I can't stream I can barely play games like never been so depressed in my life 😔
-
colin diplock
(@DiplockColin) reported
@Optus Problem with Optus is, they cannot be contacted by phone or email within Australia. NBN goes down, phone the Philippines and get the runaround. Close one account about to close another.
-
0xAnthony Ω (3,3)
(@anthony_gerrits) reported
@HansOrph @Optus Agree, but I pay Optus each month as my 'service provider' and expect that they are managing their operational issues directly with NBN with certain SLA's to optimise customer experience. Optus don't discount my bill by 70% in a month to match the downtime..
-
Optus
(@Optus) reported
@Zaftron Please note when you are making a call outside of Optus we can't confirm if the other number is also in 4G area (HD call area) or 3G and this can cause issues. Aman 2/2