Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (22%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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MARTY 🏳️🌈
(@martyps) reported
from
Sydney, State of New South Wales
@Optus your app sucks and I’m not waiting on hold for an hour for someone on the phone to tell me I can check it on the app
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MARTY 🏳️🌈
(@martyps) reported
from
Sydney, State of New South Wales
@Mike8899889 @harryrd97 Optus is still **** though, even without the cyber attack.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.
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Morgen Craufurd
(@morgen_craufurd) reported
from
Sydney, State of New South Wales
@CatPurry9 Optus lobbied ScroteO to water down their security requirements and he -of course-compiled-That’s where the rot originated-big ole surprise!!
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Trevor Long
(@trevorlong) reported
from
Sydney, State of New South Wales
If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
So wondering how many Optus customers are considering ditching the telco because of the data breach they incurred. Are you an existing Optus customer? Would you consider leaving them?
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(((Anne ODonoghue)))
(@immsollawyers) reported
from
Sydney, State of New South Wales
“While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”
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Fatin Paisal
(@fatinpaisal) reported
from
Sydney, State of New South Wales
I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.
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Boatyboy
(@Boatyboy1) reported
from
Sydney, State of New South Wales
@Eva_Lishus @Cindy1Miss @Optus Have a look at Amaysim. Uses Optus network, but much cheaper. Although it is 13x 28 day bills per year.
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Patricia
(@callejap) reported
from
Sydney, State of New South Wales
@RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not
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.
(@Roucek) reported
from
Sydney, State of New South Wales
Just banished Optus to the Never Never. #OptusNo #OptusHack #OptusDataBreach
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E 🌺
(@emelinemataia) reported
from
Sydney, State of New South Wales
Is Optus down or something? Because my network is ‘SOS’ @Optus
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Richard Ramnac
(@richramo) reported
from
Sydney, State of New South Wales
My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.
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JPMasters (He/Him/They/Them)
(@JPMasters) reported
from
Sydney, State of New South Wales
@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Independent financial institutions have contacted me with their concerns about my data warning me if I’m an Optus customer I should take actions now. Yet Optus has made no contact whatsoever. Not good enough @Optus, I’m not making any payments until I hear from you. #Optushack
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Scott D
(@scott86d) reported
from
Sydney, State of New South Wales
I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.
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janet albrechtsen
(@jkalbrechtsen) reported
from
Sydney, State of New South Wales
Damn. Microwave has broken. I blame Optus hack.
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Paul Kneipp
(@paulkneipp) reported
from
Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Aamir Khan
(@aamirkhan78) reported
@Optus Internet at my house is down for 2 days. The modem keeps restarting every 1 hour. No amount of coordinating with Optus support has helped. This is my last ditch effort to get support before I log a case with Ombudsman NSW
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Imogen Wegman
(@imo_weg) reported
@purdij Five years ago I was with Internode, which uses the Optus network, but didn't have reception in my South Hobart house, so I switched to Boost (apparently the only one with access to the full Telstra network).
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Optus
(@Optus) reported
@kevin_naing @OptusSport Hi Kevin, there is no reported fault with Optus Sport on Fetch box. When you say it is not working can you please direct message us the details of the issue? Do you see any error message on the screen? Kartik
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YesIWatchRealityTV
(@YesIWatchReali1) reported
A Huge Thank you too @Optus @ Willows Townsville. Your complete incompetence, condescending and rude manner to my mother ( who’s been a loyal customer of 22 years ) we were able to find a @Telstra dealer who sold her a new iPhone 13 pro max. #NeverAgain
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Michael Barnett
(@Michael73Barney) reported
@Optus @Tarallo84 Receiving different answers all the time. Optus say fixed on message only to be told it's not from tech or no issue at all. Everyone has a dif answer. Over this. Case manager still not called me in 2 days as promised by tech. Its Samsung phones mms delays
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Old Mate from CBR 💉💉💉
(@vanaalst) reported
@GrogsGamut Great, maybe she can fix my eversoslow internet connection @optus
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Mark Stott
(@MarkStott1) reported
@abcsport Pat seems like the right captain going forward, tough situation for him. Langer treatment by CA was poor and this is simply the spin that follows. The CA board have made some blues and should be held more accountable. Optus Stadium reception to Oz side would have interesting.
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Scott Brown
(@SB_Recruitment) reported
@optus login: After 5 attempts, you will be locked out. Me: *logging in for the first time* Optus: Your account is now locked due to too many unsuccessful attempts to log in. No wonder I hate Optus with an absolute passion.
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blak and sick of this ****
(@TerritoryGal17) reported
I feel like people think chucking me on hold for nearly 2 hours will make me hang up but actually it makes me more determined. Last call on hold I put together flat pack furniture (1hr 57 mins). Today I’m calculating how much Optus are going to comp me for this inconvenience.
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A/Prof Kristyn Harman PhD 👩🏻🎓
(@DrKrissyH) reported
@purdij I was with Virgin mobile (now defunct) that piggy-backed on Optus. Coverage was definitely not as broad here as Telstra. Fine in the larger towns, but no signal out bush.