Optus outages and service status in Richmond, New South Wales

Problems in the last 24 hours in Richmond, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Richmond, New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Claudia Michelle (@HorseCMRacing) reported 17 minutes ago from Richmond, New South Wales

  @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JoshAtticus (@joshatticus) reported 2 minutes ago

  @itsiclassic Waaaaaay harder, my Galaxy S21+ died after I tried replacing the battery myself, and my carrier Optus made it hell to replace my eSIM, I had to wait in a store for 2 hours, and the store couldn't even do anything so they just let me borrow their store phone to call support 😭

• 
  theseus 🍉 (@theatricalturd) reported 4 minutes ago

  wtf is wrong with the deck at optus #AFLFreoHawks

• 
  Mike (@stocksworldbull) reported 6 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  Optus (@Optus) reported 7 minutes ago

  @BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik

• 
  AL (@asewell6) reported 8 minutes ago

  @Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?

• 
  0xMetaLabs (@0xMetaLabs) reported 10 minutes ago

  In 2022, Optus (Australia's 2nd biggest telco) exposed 9.8 million customer records. Root cause: an old API endpoint from a legacy system, left unauthenticated, facing the public internet. No one knew it was still running.

• 
  ☀️Arun💫 (@Home_ArunK) reported 14 minutes ago

  @TeamHinduUnited The BS that they spread that they converted to Christianity because of caste Optus just Bull-Crap! They converted to Christianity because they are greedy and have absolutely no principles or self-respect. This has always been the case.

• 
  Raymond McKeown (@RaymondKeown3) reported 15 minutes ago

  @Kate3015 @Mark_Butler_MP So was the Optus Mobile Phone Network, all must have a design, this was a thought process.

• 
  Lenny Phillips (@lenphil29) reported 18 minutes ago

  @matt__nicholls @freocrood @chris_willo I haven't been to either so purely off tv, optus layout looks and feels **** in comparison to subi. Let perth people sit in the sun on wooden benches if it improves my tv experience imo

• 
  K S (@siento) reported 19 minutes ago

  @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.