Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
Community Discussion
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Adam Gwynne
(@gwynne007) reported
from
Sydney, State of New South Wales
@JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@optus my service tech who was supposed to arrive between 1-5pm today has not turned up. I took the afternoon off work to wait for them, but they haven’t arrived. This is the 3rd time they have failed to arrive.
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Azzy Less Than Chilled
(@AzzyChill) reported
from
Sydney, State of New South Wales
Great, my @Optus network just cut out now only HSDPA works
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𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
@tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.
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Will
(@willbrownsydney) reported
from
Sydney, State of New South Wales
@Optus home Internet knocked out by storm. Customer service recommended I call into an Optus store & get a dongle. Great solution, I thought. Charging me $99 to get a service I'm already paying for is not. #RipOff
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
@simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏
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Alan Wedesweiler
(@alanwedesweiler) reported
from
Sydney, State of New South Wales
@Optus Thanks for the message Jono. But I find it quite strange that a company whose net worth in 2019 rose 13 per cent to $S3.9 billion can’t or won’t tell me when a $1500ish phone is arriving and takes over 14 days to “understand” an incident.
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please
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የጎቿዪነ ኗዐዐዕዘቿሠ
(@piersg) reported
from
Sydney, State of New South Wales
@optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)
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Costaki
(@Costaki__) reported
from
Sydney, State of New South Wales
Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.
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Dean Nye
(@Dean_Nye) reported
from
Sydney, State of New South Wales
So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!
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ash rehn
(@ashrehn) reported
from
Sydney, State of New South Wales
@David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Sarah, the last message was from Optus. So you do not know internally what is broken
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alan “Ally Of The Oppressive Matriarchy” jones*
(@bigyahu) reported
from
Sydney, State of New South Wales
@simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.
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Josh Askew
(@Yrgodsnt4me) reported
from
Sydney, State of New South Wales
@Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Keith Groves
(@MattiGroves) reported
@KafkaVoltaire @Optus This is rendering my iPhone and iPad almost unusable. Seems @Optus ‘Internet Services Engineering’ has not maintained server authentication validity for their servers *.optusnet.com.au. Looks like an #incompetent #fail. How long before you get your sh!t together Optus?
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Tim C
(@timmehjc) reported
When I was an @Optus customer I’d have NBN outages for hours to days that I’d have to chase up. Now with @Aussie_BB, NBN dropped out for 5 minutes and I received an sms, email and app notification. The customer service is so much better. Best decision I’ve made.
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Borat
(@abrashashapirus) reported
@gomoau Voice quality is terrible on Optus.
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Rob
(@Cpcc15) reported
Dream time at Optus doesn’t have same ring too it. Massive hit for the bombers pocket and members lose again. **** covid.
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Dean Cohen
(@Deano336) reported
@ElsaJade3 @theage @henriettacook It is unconscionable for Optus to make a sale to an elderly gent seeking help with a Telstra service. Staff should be trained to identify signs of vulnerability (like his confusion on arrival). This is a social expectation in industries where customers become bound to contracts.
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AAA Automotive
(@AAAAuto655) reported
@optus are so inept at supplying businesses. #TIOAUS have tried to help, but @optus are refusing to return my calls, fix my issues and supply the services I require to run my small business @AAAAuto655 With covid lock downs pending, I need the phone service to operate.
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PluggerPete
(@mylesor) reported
@wade396 @Optus Very poor form Optus. Annoying!!
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AuggieSmoke
(@AuggieSmoke) reported
@Optus sent DM. We haven't been able to use ur service for 4 weeks, already spent a few months worth money. we bring the machine in the shop the SECOND time.
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Candide
(@KafkaVoltaire) reported
@SydneyShaz @Optus Fix this mess
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Matthew Goodwin
(@HewGoodwin) reported
@Optus What is going on with your service in Victoria? This is getting absolutely ridiculous!