Optus outages and service status in Richmond, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Richmond, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Optus
Optus is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Optus Issues Reports Near Richmond, New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Claudia Michelle (@HorseCMRacing) reported from Richmond, New South Wales@Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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eddy (@multithreddy) reported@oscarcsims @haydenmalc maybe it'll happen soon since outsourcing RAN management to cheaper vendors is all the rage in the telecom space right now (Spark just outsourced to Nokia, who was the vendor who was partially responsible for the last Optus 000 outage)
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naymmm (@Naymmm_) reported@ARTCvan @stupidtechtakes talking about that one big optus outage I know abt gov killing volte incompatible phones
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Nigel Withers (@MajorBlipvert) reported@Kate3015 Remember 18 Sept 2025 when Optus had a 000 outage because no one though to make some test calls to ensure the service was working after an upgrade? Doing a test is basic common sense.
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John (@John93174626736) reported@chrissmithonair @optus_support Sorry to hear Chris. Have you tried calling Optus support? John
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James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reportedTelstra network issues rumble on in qld. Messages delayed Calls dropped. How's Optus & Vodaphone doing?
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Chris Smith (@chrissmithonair) reported@optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please
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bro (@bro_1980) reported@Adrian_Arciuli @FIFAWorldCup Get rid of the mcg, Adelaide oval and Optus. Not designed for football. Terrible to watch a game
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Mick (@SirMickW) reportedIs #Optus NT #Darwin experiencing connectivity issues last few days ?
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Bruce Goodwin (@zzbrgood) reported@lodo25 @Ausbobsmit I’m usually in favour of government owned utilities but in my opinion the only privatised function that appears to work is communications. If there was only Telstra we’d be paying top dollar with no alternatives. I’m with Optus and my wife with Telstra so there wasn’t a problem.
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John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported@FranMooMoo And everyone thought Optus was bad when it happened, this was a software glitch, how do we know it wasn't aa hacker?