Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 02/23/2026 18:00

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • AaronCheater Aaron Cheater (@AaronCheater) reported from Sydney, State of New South Wales

    Anyone else having issues with @Optus mobile? Even their website is down now.

  • craigcromar Crypto Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus whats going on with your network no moblie service and no internet

  • joshbone Josh Bone (@joshbone) reported from Sydney, State of New South Wales

    @Optus terrible 4g over the past weeks in marrickville, any solution?

  • sumrrtimesadnes نسترن (@sumrrtimesadnes) reported from Sydney, State of New South Wales

    i slept through optus not working but i still want monies for my potential trauma

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    Oh look. There’s an @optus outage. During a lockdown. Wooooooooo! #Sydneylockdown

  • JasonGC74 Jason 💉💉 (@JasonGC74) reported from Sydney, State of New South Wales

    Frustrating that Optus net &mobile crashed and we couldn't hit up the neighbourhood Facebook group if Optus internet is down for you guys too

  • ClareMelly Clare (@ClareMelly) reported from Sydney, State of New South Wales

    @Optus are there any issues with network coverage today? No internet and your network status page is not working #stayathome #nointernet

  • craigcromar Crypto Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus your network just took a big dump fix your ****

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @OptusSport @OptusSport Dear Optus Sport and #MartinTyler why on earth would you give us a running commentary and score update on another game during the televised one? Surely you must know that many viewers want to watch both without knowing the score? Poor form.

  • JsrVisuals jsr.visuals (@JsrVisuals) reported from Sydney, State of New South Wales

    @Optus seem to be having issues with mobile internet in sydney, why suggestions ?

  • thechanderman Russell Chander (@thechanderman) reported from Sydney, State of New South Wales

    Okay first optus goes down for hours and twice in one week, and now apparently commbank got ddosed and I can't even pay for a pint by card rn like wth is going on did scomo piss off putin at that summit or summink???

  • boypage 𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$ (@boypage) reported from Sydney, State of New South Wales

    @VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.

  • PamelaWhaley Pam Whaley (@PamelaWhaley) reported from Sydney, State of New South Wales

    @anewts91 @Optus Help 😭

  • DinakarNamburi Dinakar Namburi (@DinakarNamburi) reported from Sydney, State of New South Wales

    Looks like @Optus network is completely down across #Australia #Optus #OptusOutage

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

  • RA762 Ronaldo Aquino (@RA762) reported from Sydney, State of New South Wales

    @Optus Is there another outage? I can't SMS or use data. I was fine yesterday. Thanks.

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • dhawaldamania Dhawal Damania (@dhawaldamania) reported from Sydney, State of New South Wales

    Extremely unhappy with @Optus No Service and my car broke down .. how do I get help? #fuckoptus

  • MattWatson1 Matt Watson (@MattWatson1) reported from Sydney, State of New South Wales

    It’s now four hours since our @Optus odyssey began. We were simply adjusting our plan. @optus mucked up and disconnected our service. They have been bungling this all day. Insisted we go to DM comms. That has slowed things enormously. @optus just call us. Fix this #optusfail

  • moonbe77 bMunz.dev (@moonbe77) reported from Sydney, State of New South Wales

    @OptusSport Optus sucks. I just bought the service to watch this game online. It is asking for a sms code that I never recibe. Now It says I reached the limit of attempts. F Y S optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tevedya Tevedya Fiasco (@tevedya) reported

    Can we see how actually @Optus was hacked? E.g. what was the mechanism to obtain the customer's data?

  • BTCSchellingPt WizardofAus 🇦🇺丰🔑⚡ (@BTCSchellingPt) reported

    @djbooth007 @ODELL @Optus Appears so unfortunately Optus entirely liable for subsequently caused customer harm

  • isaacfloyd13 🐀😷Isaac Floyd💉X4🐀 (@isaacfloyd13) reported

    @AussiewitchT @BethanyinCBR @EdwardJWHunter I believe the hackers that did over Optus can help anyone out with that particular task.

  • bronwynstuart Bronwyn Stuart (@bronwynstuart) reported

    @baxters @Optus They'll likely offer people bill credits which won't help those no longer with them. The whole thing is a t!cking t!me b@mb

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @jalafaci Hi Joseph, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).

  • Levo__88 Levo (@Levo__88) reported

    @moss_andrews @2GB873 @Optus She is probably concerned she is about to be sacked. Her response and saying it was a sophisticated attack when Optus left the front door open was awful

  • kcarruthers Kate Carruthers 🌻🇺🇦✊😷 (@kcarruthers) reported

    Hey folks try to be kind to the frontline @Optus folks today. It’s not their fault that their company is **** at security and customer service.

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @2GB873 That lady from optus was terrible !! Why was she even on the call? She had no answers Or confidence in what she say saying… - millions of customers are needing answers and she had no idea . Doesn’t sound like they are taking the threat and ransom request seriously?

  • Writeobsessed Cheryl Cooper 🇦🇺😷 (@Writeobsessed) reported

    @RealTimFerguson @IBSimmo Hey Tim, my auto payment was immediately reversed out. I didn’t do it. Could the hackers have set this up? What does it mean to Optus if all direct debits fail??

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @KateEmerson88 Hi Kate, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).