Optus outages and service status in Richmond, New South Wales

Problems in the last 24 hours in Richmond, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Richmond, New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Claudia Michelle (@HorseCMRacing) reported 7 minutes ago from Richmond, New South Wales

  @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eryn (@payneerynn) reported 6 minutes ago

  For two days now i have had: connected for two minutes to internet, not connected for two minutes drama with optus, anyone else having the same issues.

• 
  Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported 8 minutes ago

  This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+

• 
  Geoff (@GeoffPAus) reported 8 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  Optus Help (@optus_help) reported 12 minutes ago

  @tazmancblue Hi Paul, I'm sorry to hear you're having trouble trying to Message us over the My Optus app. We haven't received any reports or are aware of any issues that could be affecting the My Optus app at this stage. So that we can investigate this issue further, could you kindly send us a DM with more information? -Nic

• 
  kim willis (@kim1_kw) reported 15 minutes ago

  @QBCCIntegrity Australians are now being subjected to more and more data breaches. I have friends with Optus and Energex who are at a loss as to what to do. Bank details, card details, DOB. Banks cancel your cards in times of dispute. Direct debits are affected. Constant crimes against us all.

• 
  Dave (@Dave87990998) reported 21 minutes ago

  Frederick must be dropped.totally this is a loss no problem but totally freo has been exposed too weak outside optus i dont know why afl made fixture 16 to 18 games in optus stadium so u didn't find ur weakness all year @freodockers

• 
  KB 🐈 (@chdyctt) reported 23 minutes ago

  @blu_boys @Optus We had to call the call centre to clarify the new plans. It was an appallingly bad experience. Now.... the 5 of us are considering what we do.

• 
  Optus (@Optus) reported 24 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 24 minutes ago

  @aamir_ibrahim01 Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Zecoshi🛡️ (@Zecoshi) reported 25 minutes ago

  Does everyone know you can dumb down the Claude model to get around prompt restraints in Optus and above yeah ?