Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
@Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow
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Sarah Hurcombe
(@SarahHurc) reported
from
Sydney, State of New South Wales
Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation
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Mike Pearsall
(@MikePearsall93) reported
from
Sydney, State of New South Wales
@juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.
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Sarah Hurcombe
(@SarahHurc) reported
from
Sydney, State of New South Wales
Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.
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KR Dev 🇦🇺
(@chillnesses) reported
from
Sydney, State of New South Wales
@Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
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Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
Come on @Optus our broadband has been down now for over three hours!!! 🤯
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Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA
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Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then
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Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then
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Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
@Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.
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Eugene of Astuto 🤔
(@eastuto) reported
from
Sydney, State of New South Wales
So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.
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Eugene of Astuto 🤔
(@eastuto) reported
from
Sydney, State of New South Wales
They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.
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Danèk
(@officialdanek) reported
from
Sydney, State of New South Wales
So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus
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Clive Dickens
(@clivedickens) reported
from
Sydney, State of New South Wales
@EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lion is back to repairing stuff.
(@jatolion) reported
@IanHartley_ How many of those 26 million actually own a TV? live near enough to a station to get a signal or are on the Optus VAST satelite service ? or are Foxtel subscribers?
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debbiep
(@helphelpandhelp) reported
Absolutely sick of @Optus Last 2 months on $ 30 prepaid you give me 2.76 of my data. When for years , and on your website, says 30 gb to 10 gb. So why 2.76? Day after I recharge I get a message saying low data Been customer 30 yrs with other phones also No more
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Darren J
(@DarrenJ02646900) reported
@Optus when will Ermington be back online! I've checked the outage link.
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Shane Murphy
(@courtjesterau69) reported
@Optus support are unethical and lie do not believe them get all in writing g and lodge any complaint with the tio
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Richie_Night Owl
(@richardmelb05) reported
My Mother’s 📱 service has been suspended because of a $235.75c Optus debt that I have. Home phone & 2nd 📱 service is still running so my mother can call me when I’m away from home. People ask me why I have 2 mobile phones, I lose one mobile phone service, I have a 2nd one
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Alex McCormack
(@alexmac75) reported
@NewyBeachBum The cap looks a little better than previous years. The glasses cloth is terrible. What is that laminated pic of Chief with an Optus logo showing? Telstra as major sponsor of the NRL must be stoked.
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joe
(@reggaeX2sauce) reported
@Optus the customer service from you guys is so bad. I get told my nbn service is being cancelled imminently because of an internal system error and im an 1hr into a call on a Saturday morning to trying to fix it. Thanks for messing up my plans
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Shane Murphy
(@courtjesterau69) reported
@optus offer terrible customer service and false advertising time to churn to a provider who does not leak customer data
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Jordan
(@jordan732) reported
@Optus what’s going with phone service up in Moranbah 4744
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Sea Hunt
(@SeaHunt87298619) reported
@Colpackham @Optus They seem a bit like your reporting the Chris Ellison has secured NWE. He hasn't and he doesn't have the support of the retail holders that hold approx 50% of NWE