Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
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Mathew Green
(@mathewogreen) reported
from
Sydney, State of New South Wales
@Optus I just responded to your message. I hope that you can remove the issue.
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.
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Marty Saliba
(@MartySaliba) reported
from
Sydney, State of New South Wales
@Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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Sarah McPhee
(@_SarahMcPhee) reported
from
Sydney, State of New South Wales
When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker
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Tom Ragen
(@TomRagen) reported
from
Sydney, State of New South Wales
Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF
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Ryan T Yule
(@rtyule) reported
from
Sydney, State of New South Wales
@wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes
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Tim 🏳️🌈
(@detispify) reported
from
Sydney, State of New South Wales
Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Ben
(@BJssoR) reported
from
Sydney, State of New South Wales
Optus haven't seen a queue like this since Optus Sport broke down..
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Will Budic
(@will_bud) reported
from
Sydney, State of New South Wales
Optus == Central Bakning Shit Of London
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Grant Cairns
(@grantcairns) reported
from
Sydney, State of New South Wales
@charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.
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G
(@fentonpompey) reported
from
Sydney, State of New South Wales
Optus stadium looks awful for football #MUTOUR
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@JimVrondas @Optus They’re the worst
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.
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Vicksw
(@VickswFett) reported
from
Sydney, State of New South Wales
@Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
@Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Iconic88
(@Iconic88) reported
@Optus how do you cancel @Optus ?
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RCruice
(@cruicerod) reported
How in gods name did Paul Fletcher hold down a job @Optus ?
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Gumleaf of Finkum Dair™
(@GumLeafWhistler) reported
Competition works! Current: Optus, $30/m, no 5g Tried Telstra 5G, $89 @ 300Gb, $60 @ 65Gb. Asked but nothing cheaper so cancelled MATE, my ISP (50Mbps @ $69/m) offered 5g on Testra network for $45 with $10 off NBN bundle. So net increase is $5 per month for 60Gb/m on 5g 👍
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Jake Bawden
(@vibesonthefloor) reported
@optus Contacted you umpteen times since and still having these issues. What's the point of paying for a service if it's not being provided (2/2)
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❨ j ⋆✿ ༄*⋆ฺ｡*
(@sitdowninfront) reported
Aus Post issues. Medicare issues. Optus issues. Stumped by it all. So I fixed it all the old fashion way. Went in and spoke to an actual human at their desk. All resolved.
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Shaun Goldcoast
(@GoldcoastShaun) reported
@Optus @vibesonthefloor Your not alone, @Optus Customer Care does NOT EXIST
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Space Ghost
(@SpaceGhost72) reported
@10NewsFirstPER Your weather guy talks too fast! Couldn't understand any of the details about go karting at Optus! Got friends from over east coming and this would be great. Help?
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Peter de Jong
(@peetdejong1) reported
Optus service is unbelievable. 7 days without access to send emails despite hours messaging, phone calls, senior case managers. No progress or follow up/ communication. Endlessly slow. My small business is not happy. Lost work time. @optus you are going to lose customers
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Sean Knight
(@AkiretaHK) reported
@noplaceforsheep Dreyfus is corrupt af. Surely you know that - he's got financial investments in legal firms which he can decide **** on. He did his incompetent Optus thing and then Maurice Blackburn Lawyers immediately made it its prime grift (and the both are linked through Roxon) so on and on.
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Nicole Marr
(@nic_leah) reported
@Optus any update on when mobile service will be restored to nsw 2341 we are heading into day 2 with no reception