Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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Internet | |
| Sydney |
Internet | |
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Internet | |
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| Sydney |
Community Discussion
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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G. 🌈❤️☮️
(@_MaverickGeorge) reported
from
Sydney, State of New South Wales
@Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.
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Expand the A-League
(@ExpandALeague) reported
from
Sydney, State of New South Wales
Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊
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kavya Sharma
(@Jogi432) reported
from
Sydney, State of New South Wales
@Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month
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Joseph
(@SirJS) reported
from
Sydney, State of New South Wales
Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.
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Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra
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Anna
(@AnnaKEdwards) reported
from
Sydney, State of New South Wales
@markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!
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Pete Nowakowski
(@petenowakowski) reported
from
Sydney, State of New South Wales
@Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks
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Djuro Sen
(@DjuroSen) reported
from
Sydney, State of New South Wales
@MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.
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Matthew James
(@Matthew_James72) reported
from
Sydney, State of New South Wales
@optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.
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Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed
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Julie Vaux
(@JVartndesign) reported
from
Sydney, State of New South Wales
@GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns
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Dan
(@Dan_M75) reported
from
Sydney, State of New South Wales
@clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).
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Peter Hanssens #BlackLivesMatter
(@petehanssens) reported
from
Sydney, State of New South Wales
@Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)
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Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
@StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help
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Nick Arkoudis
(@NickArkoudis) reported
from
Sydney, State of New South Wales
I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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Anojcherian
(@anojch) reported
from
Sydney, State of New South Wales
@Optus Hello, I have ordered a Prepaid SIM with Epic data on 4th May (PF498858) & it’s not delivered yet..requesting u to cancel this order as our quarantine in SYD is over and we are moving out from here tomorrow; refer DM for details
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Chris Moran (Home Internet still borked)
(@au_chrismor) reported
from
Sydney, State of New South Wales
So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.
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𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
@tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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የጎቿዪነ ኗዐዐዕዘቿሠ
(@piersg) reported
from
Sydney, State of New South Wales
@optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
@simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Alex Dawson
(@mralexdawson) reported
from
Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2