Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (53%)
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Phone (18%)
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E-mail (13%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
Total Blackout | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Haisam Morhi
(@HaisamMorhi11) reported
from
Sydney, State of New South Wales
You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
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Marty K
(@_marty_k) reported
from
Sydney, State of New South Wales
@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank
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Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus been trying to log into your app to fix a tech issue no internet and access online messaging with no success please help
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Nigel Highley
(@NigelHighley) reported
from
Sydney, State of New South Wales
@AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access
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Tiffany
(@msstraighty180) reported
from
Sydney, State of New South Wales
@HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer
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Hugo
(@hugobrown) reported
from
Sydney, State of New South Wales
@Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .
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Peter Alderman
(@alderman1973) reported
from
Sydney, State of New South Wales
Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏
(@GT_AUS) reported
from
Sydney, State of New South Wales
@janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.
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Blake Scott
(@Bricklemoree) reported
from
Sydney, State of New South Wales
Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
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Tiffany
(@msstraighty180) reported
from
Sydney, State of New South Wales
@HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then
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Untypical Business @adhdbusiness@mstdn.jp
(@adhdbusiness) reported
from
Sydney, State of New South Wales
Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.
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Adrian Franco
(@adro_franco) reported
from
Sydney, State of New South Wales
@Renzy188 Well when Optus got La Liga i wasn’t going to wake up early in the morning just to watch the game so I just watch the highlights problem solved
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@Tim_Fiddes I’m on the very leaky Optus network.
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Brad Curtis🇦🇺🇩🇪🏴🇦🇺🇦🇺
(@BradJCurtis2) reported
from
Sydney, State of New South Wales
Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium
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Anthony Horton @spacelizard@aus.social
(@vacant3rdman) reported
from
Sydney, State of New South Wales
@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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KP
(@TabLordKP) reported
from
Sydney, State of New South Wales
Is anyone else having issues with the Optus Sport stream this morning
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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ItsNotDurbo
(@AaronDurbidge) reported
There will never be a streaming service worse than Optus Sport, the **** is embarrassingly bad, unsurprising given how **** Optus themselves are.
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Andy Murray
(@AndyMur37716863) reported
@Optus @AlexAymonier As if this isn’t a to priority, the main customer base for Optus sport would be men in there 20’s and 30’s. Guess whose buying and using the ps5… I’ll give you a hint there In there 20’s and 30’s!
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David Brewster
(@davidbrewster) reported
@Optus Are discount Hoyts tickets still available or not? The website says yes, but no links are working and I can't get the app to even open. Someone in tech support told a friend the deal is no longer operating. Pls confirm one way or the other.
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FTP
(@FORTHEPEOPLE_AU) reported
@SCWhisperer @kayosports If you want an Optus sport login post a **** x
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Dave ✌️
(@Davehaha2001) reported
@Optus It’s just slow websites are now not made to upload at such a slow speed and refresh and lose all the data sent and paid for need faster services
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Andy Murray
(@AndyMur37716863) reported
@Optus @AlexAymonier As if this isn’t a top priority, the main customer base for Optus sport would be men in there 20’s and 30’s. Guess whose buying and using the ps5… I’ll give you a hint there In there 20’s and 30’s!
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ʇʇǝuuǝB ıS
(@simongeebennett) reported
Hey @Optus your 5G broadband internet around Emu Plains is absolute garbage. It has been all week. Fix it now already.
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Dave ✌️
(@Davehaha2001) reported
@VodafoneAU @Optus why is uploading so bad can’t upload HDR videos at all it’s like what’s the point
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The Bitter Twittora
(@_Not_Happy_Jan) reported
@Optus Why can no one on optus ring through with my phone number? It gives them a 'that number is disconnected' message. No problem with any other telco getting through to me.
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Andy Murray
(@AndyMur37716863) reported
@Optus @AlexAymonier As if this isn’t a top priority, the main customer base for Optus sport would be men in there 20’s and 30’s. Guess whose buying and using the ps5… you letting a huge market share go to waste!