Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 07/26/2024 22:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

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Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • DC_GSHealth Daniel Chanisheff AZx2 Pfizerx1 (@DC_GSHealth) reported from Sydney, State of New South Wales

    Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

  • KelvinGonzlez_ Kelvin González (@KelvinGonzlez_) reported from Sydney, State of New South Wales

    Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨

  • aussiepomm aussiepomm (@aussiepomm) reported from Sydney, State of New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • hugobrown Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻 (@hugobrown) reported from Sydney, State of New South Wales

    Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

  • Sighmaan Simon Nguyen (@Sighmaan) reported from Sydney, State of New South Wales

    @rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • PMASydney Peter Alorati (@PMASydney) reported from Sydney, State of New South Wales

    @Optus @gauldilocks Same calling the UK network congestion issue

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • scottcarr1984 Scott Carr (@scottcarr1984) reported from Sydney, State of New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?

  • troydodds Troy Dodds (@troydodds) reported from Sydney, State of New South Wales

    Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

  • SeeBigg Christian Biggins ✌🏻 (@SeeBigg) reported from Sydney, State of New South Wales

    Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

  • bikramjitgill2 ਬਿਕਰਮਜੀਤ ਸਿੰਘ ਗਿੱਲ (@bikramjitgill2) reported from Sydney, State of New South Wales

    @Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    I've been using it for 4 months, but I've been suspended 2 times for unknown reasons and no paid balance. The staff couldn't help me. So I lost more than 1 week of usage. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • stevosshow Stevo Sports (@stevosshow) reported

    Mark i promise you cases will go back down to 4 a day if you only close nightclubs. 75%-50% at Optus or limit to 150 at lectures will not change this

  • DarcyDeadeyes Darcy Deadeyes (@DarcyDeadeyes) reported

    @Optus Shut up Optus, you have employed corrupt @GladysB and that means I’ll never support Optus ever again. #Disgusting #LNPCorruptionParty

  • andylaiz88 andy lai (@andylaiz88) reported

    @Cloudsurfermime Optus are the worst.

  • EmmettMike Mike Emmett (@EmmettMike) reported

    @Optus you are driving me nuts! I’m not a customer but receive 5 to 7 texts and phone calls daily about ‘Jeanette’s’ mobile bill. There are no valid phone or online support options that apply to me! Here’s an idea - ring the mobile number you have given her not mine!

  • Optus Optus (@Optus) reported

    Optus customers in QLD and Northern NSW may experience service disruptions as a result of extreme weather. We are working to ensure continuity of services, with more than 50 sites currently impacted. In the instance of an emergency, customers should still dial 000. (1/2)

  • fishandchipguy Greg Preston (@fishandchipguy) reported

    @westaustralian The footy can go ahead and the lines outside Optus will be close contact..........but that's ok. Bars and other business have been ordered to go broke. Another fail @MarkMcGowanMP

  • Optus Optus (@Optus) reported

    Where there's a service outage during an emergency, Optus recommends TV, radio, the internet and emergency services as vital sources of information. 11 Optus stores in Brisbane, 5 in regional QLD, and 5 in NSW are closed today. Others may close if localised conditions worsen.

  • KuljitParmar Kuljit (@KuljitParmar) reported

    @Optus Such a horrible customer service. Started customer chatting 24/02/2022 for a issue and was told get reply in 1 hour due to covid and today is 28/02/2022 still Waiting for reply. Oh come on Optus stop blaming covid for such a bad attitude. Definitely two of my numbers migrating.

  • caitieamanda Caitie G (@caitieamanda) reported

    Power is out. I have the worst @Optus signal & can't even get onto @Energex or @BOM_Qld websites. #bnefloods #brisbane #pleasestopraining

  • gomichild Crowbar Jones 🐻 (@gomichild) reported

    @redruby17 @Optus You poor thing this is dreadful 😞