1. Home
  2. Companies
  3. Optus
  4. Richmond, New South Wales
Optus

Optus service status in Richmond, New South Wales

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Richmond, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Richmond, New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • HorseCMRacing
    Claudia Michelle (@HorseCMRacing) reported from Richmond, New South Wales

    @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter_Lewis747
    Peter Lewis (@Peter_Lewis747) reported

    @Brahmany @pgoulding29 @Telstra Never resolved an issue with Telstra or Optus without the ombudsman. Won every time too.

  • lachlan53620938
    lachlan (@lachlan53620938) reported

    @Optus can u guys hurry up and fix the internet in my area I need to work **** sakes

  • CaffeineHazard
    -ˋˏVin the Coffee Gremlinˎˊ- (@CaffeineHazard) reported

    Not sure how many people are with Optus (or Vodafone which is apparently owned by Optus) but I received a text from the official Optus phone number today saying they couldn't process my monthly payment and to go to a link to fix it.

  • OutbackGirl_
    Catherine Byrne (@OutbackGirl_) reported

    Has any one been having problems contacting numbers in Curtin, ACT, today? Optus and Telstra websites not showing outages but there does seem to be a problem.

  • bunnabees
    🌱 Becca 🐝✨ (@bunnabees) reported

    @number30five optus pulled the same bullshit with your internet, they also told me my mobile plan is going up $7 or some ****. makes me so angry cause like.. i'm in a contract, i'm not allowed to cancel or leave without fees but they can just change the original agreed contracted price? lol

  • DocDocwight
    💧Doc (@DocDocwight) reported

    @kentparktweet @VodafoneAU I’m having trouble in Boroondara- on going! I left Optus cos of Gladys but Vodaphone has caused me a year of poor reception!

  • umeshnHayley
    Umesh and Hayley (@umeshnHayley) reported

    Worst mistake choosing @Optus pathetic service and no coverage at all. Apparently they are putting up a new tower just for my phone

  • claire43718533
    claire (@claire43718533) reported

    @Optus @jimiemick So over this!!! How can you not fix this for over a week!!!! People have families and work@that need to make calls

  • IaenCordell
    Iaen Cordell (@IaenCordell) reported from Sydney, New South Wales

    Well Optus does have a 3G outage, maybe they should update the web-site.

  • d_j_28
    d.j. (@d_j_28) reported

    Hey @Optus & @OptusSport I haven't heard back from you for ~2 weeks regarding me being unable to use your Optus Sport service. Please see Consumer Affairs reference number C2022/08/010343 for further communication.