Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (64%)
-
Phone (15%)
-
Wi-fi (9%)
-
E-mail (8%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
@simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏
-
Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Sarah, the last message was from Optus. So you do not know internally what is broken
-
Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.
-
Nickey is Bored(Phoenitefire)
(@Nickey_is_Bored) reported
from
Sydney, State of New South Wales
@PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.
-
Dean Nye
(@Dean_Nye) reported
from
Sydney, State of New South Wales
So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.
-
ash rehn
(@ashrehn) reported
from
Sydney, State of New South Wales
@David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy
-
Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.
-
Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.
-
Adam Gwynne
(@gwynne007) reported
from
Sydney, State of New South Wales
@JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.
-
የጎቿዪነ ኗዐዐዕዘቿሠ
(@piersg) reported
from
Sydney, State of New South Wales
@optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)
-
Costaki
(@Costaki__) reported
from
Sydney, State of New South Wales
Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.
-
Blakey
(@Gamer_Blak3) reported
from
Sydney, State of New South Wales
@Optus internet down 12hrs and counting 😳😳😳 I’d be embarrassed
-
Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please
-
Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!
-
Pez
(@PezLP) reported
from
Sydney, State of New South Wales
So @Optus are *************** now. I’ve had minimal internet over the last 72 hours, tech call today who replaced a modem. He said “it usually only takes 10 minutes to activate”. Now almost 12 hours later still no internet with tech support saying it can take 24. I’m so done.
-
𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
@tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers
-
Sardaar_huni
(@Harmanj99145603) reported
from
Sydney, State of New South Wales
Very disappointed @Optus Poor connection in Blacktown, sydney. Since last October and this problem has not been dealt with. All i have got is compensating data , apologies or false assurity of fixing the problem. Loosing it now 😖
-
PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.
-
Amy Mc™️
(@ItMeAmyMc) reported
from
Sydney, State of New South Wales
@Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you
-
Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Komrade
(@recneps51) reported
@MarysiaGreen @gobaligo I sent a complaint to Optus. Waiting for their response which I am sure will be unsatisfactory. Then I will forward it to NSW Fair Trading.
-
Andrew James
(@AndrewJame5) reported
@lavosaurus Apparently it was just an open link on the internet that someone found and managed to scrape all customer data from api dot Optus dot com dot au (now removed). So it wasn't some state-sponsored group like Lazarus, it was probably some kid who poked around.
-
Mark Newton
(@NewtonMark) reported
@oferzelig This isn’t even a case of missing protection or enabling social engineering; Optus took proactive steps to negligently place their customer database on their public-facing website, then got their nose out of joint when someone downloaded it.
-
Matt Shirlaw
(@mshirlaw) reported
I’m guessing whoever obtained all of the Optus data wanted to narrow down the list to customers who still had an active account before offering it for sale on the dark net and has already conducted a huge spam campaign
-
Royce Kurmelovs
(@RoyceRk2) reported
The hot list is a list of Optus accounts where, if any request is made for a new service or product within a certain length of time, the applicant is asked to go into a store in person to finalise the transaction. Speaks to the significance of the data that's been stolen. /4
-
Captain Simian
(@SimianCaptain) reported
A friend got this statement from @Optus (hasn't been a customer for 3 years) and it looks like they're going with the whole "You're long expired CC details weren't exposed, just everything else required to commit identity fraud, all good". #OptusHack #securitybreach #databreach
-
Old Grey Raven
(@jjclenton) reported
@Optus @RunnerSA18 I have been affected by your failure! As an ex-customer why did you still have all my details on file? If you kept my details in the hope I would return? I will never be a customer again now that I know you cannot be trusted to look after my data! #OptusHack
-
Robbie
(@r4dyc) reported
Thoughts on the Optus hack: - Optus is looking at some big costs soon - following CCT, Optus is unlikely to pass those costs onto its customers - Optus is a reseller, so expect Optus network providers to have prices passed on to them - there's a lifetime of ID theft fallout ahead
-
Jo
(@Jo77535335) reported
LISTEN UP ALL OPTUS CUSTOMERS🚨 Optus is not even an Australian owned company. It is a subsidiary of Singtel which is a Singaporean company owned by Temasek Holdings(investment arm of Singaporean government). Singtel has a awful track record of data breaches and….
-
Rowdy and Ted
(@RowdyAndTed) reported
@AndrewBGreene @David_Speers @Optus The reforms don’t help us who had our info stolen. I’m not even a current customer, yet have had my details involved. We need new licence & passport numbers. The govt needs to make this a priority to help us & make Optus pay