Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 12/12/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @VodafoneAU Why is reception so poor around Burwood and Strathfield in Sydney? I struggle to get data or a text message out. My contract is expiring soon and I’m shopping around with the smaller guys. You have been better than Optus though!

  • 66Hughesy Huezee (@66Hughesy) reported from Sydney, State of New South Wales

    @Optus is there an outage at postcode 2084

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @vesh88 Maybe Netflix will be the loser for AL fans. I think people will drop Netflix and take up Stan, then the addition of Stan Sport won’t be too bad. But yeah, please go to Optus instead

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus Is there an internet outage in Chester Hill?

  • realmicturner Michael Turner (@realmicturner) reported from Sydney, State of New South Wales

    @sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.

  • desmond_last DESMOND LAST (@desmond_last) reported from Sydney, State of New South Wales

    @Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?

  • sokyola87 Sunny Sok (@sokyola87) reported from Sydney, State of New South Wales

    @KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K

  • thetowncrier Jason Whittaker (@thetowncrier) reported from Sydney, State of New South Wales

    For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?

  • MichaelJMcGr Michael McGrath (@MichaelJMcGr) reported from Sydney, State of New South Wales

    @Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, State of New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me

  • bettingkingz9 Betting Kingz (@bettingkingz9) reported from Sydney, State of New South Wales

    @ConvertedCode_1 You guys don’t have optus? That sucks man 🥺

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Optus Except if u miss a payment. Computer automatically sends u $15 late fee even tho u have never missed b4. Ring up they say so sad too bad. Then u threaten to leave $15 fee reversed. Customer service sux😳

  • JulianCevaal Julian Cevaal (@JulianCevaal) reported from Sydney, State of New South Wales

    @Optus is the internet down in wheeler heights nsw 2097. Please advise.

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • thepiedwanderer Joan Wilder (@thepiedwanderer) reported from Sydney, State of New South Wales

    @Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.

  • ptovey01 Phillip Tovey (@ptovey01) reported from Sydney, State of New South Wales

    **** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • areynalds Andrew Reynalds (@areynalds) reported

    @hasumpstuffedup @jimmymclovin23 That were bad with their 50 measurements at Optus last week too. Top of the goal square +50 gets you to the edge of the square not the edge of the centre circle

  • dez_blanchfield Dez Blanchfield (@dez_blanchfield) reported

    @Optus we know what is going on, you're sending my calls to the wrong number, people calling me from either the Optus, or other carrier networks are getting sent to some random person called Marishka's voice mail.. that's what is happening, I shared it with that video.. please fix it..

  • Wingedkeyboard Winky (@Wingedkeyboard) reported

    @TomBshorts @LandSquid_ @Purrsxna 350 a week and they treat you like ****, that's terrible man. Like it was an accident, obviously avoidable on optus' end but regardless. How do they not see it as a simple mistake?

  • theatretwitt Damien Calvert (@theatretwitt) reported

    @Optus @luizbon The valid point being made here is the form is not being hosted on a url that the customer is familiar with and can instantly be confident with.

  • Kristov086 Chris (@Kristov086) reported

    Sick of Optus Sport not casting @OptusSport and no I will not contact you to ask me if it's connected to the same network or if I've tried "turning it on and off again"

  • Killer_Gas Andrew Hall (@Killer_Gas) reported

    @battledinosaur Is it available on the paramount+ service? That's normally where you get the local league if it's English and Optus doesn't have it it's either kayo or Stan.

  • JPantelios Jack Pantelios (@JPantelios) reported

    @wswjack1 Dunno whether you’re being sarcastic but believe me when I say I’ve defended P+ countless times. Often compared the early problems to the issues Optus had but **** like this is just pathetic

  • AcemanFromAus Alastair Barkley (@AcemanFromAus) reported

    @Optus My wired NBN connection is dropping out, requiring a modem reset every 30 minutes. Are there ongoing issues?

  • theonelazywolf theonelazywolf #IstandwithUkraine 🐺 (@theonelazywolf) reported

    @Optus this is beyond a joke I can’t make any phone calls I can only ring people on face book massager please fix the problem

  • lilly54007147 lilly (@lilly54007147) reported

    @theonelazywolf @Optus This is ridiculous. My normal phone internet doesn’t even work anywhere in Melton South. Optus. Work your **** out. Everyone should have their bills wiped for a month. Can’t even use the service you’re meant to provide. @Optus