Optus outages and service status in Richmond, New South Wales

Problems in the last 24 hours in Richmond, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Richmond, New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Claudia Michelle (@HorseCMRacing) reported 20 minutes ago from Richmond, New South Wales

  @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 7 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Sophie ❤️// red (unhinged version) (@rootsndreamland) reported 8 minutes ago

  @aidancellini4 @zerohanger I have never once seen a game at optus (or any other stadium) sell tickets for $35 unless you’re a child lmao

• 
  EVDownunder (@ev_downunder) reported 12 minutes ago

  @strangebaaza @RjeyTech Well, I beg to differ. My previous fold 4, S22 ultra, fold 6, the current fold 7 and s26 ultra all had or have green line screen issues while my iPhone 12 pro, iPhone 14 pro max and 16 pro max still going strong, no issues whatsoever. All cost pretty much the same but Samsung quality is subpar, and service is shite. I still ordered the fold 8 as currently it is available for $0 via Optus Harvey Norman Australia. Bet you, it will also likely have this screen issue. No matter what Samsung does, somehow manages to create overpriced paperweights.

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 12 minutes ago

  @aamir_ibrahim01 @JensenHuang Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please liaise Singtel/Optus to restore Jazz IR in Australia.

• 
  Humanitarianella (@BecauseImElle) reported 14 minutes ago

  Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Optus (@Optus) reported 17 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  Micheal Kelly (@MichealKellzf) reported 17 minutes ago

  One thing I have never done and don’t ever expect too do is use credit card or cheque accounts Thanks though Suncorp and Optus! Goodbye

• 
  Chris Aitchison (@ChrisAitchiso14) reported 19 minutes ago

  Does it make you sick to your stomach when you are an Optus customer for a long time, How long you have been a customer for and how they have mistreated their customers by WAYYYY Overcharging for their pre paid internet services. We get the shittiest deals even though WE PAY IN ADVANCE just to have out DETAILS LEAKED TO THE DARKWEB.I Got no apology and it works out we pau more money and PAY UP FRONT, no invoices but OPTUS prepaid Customers just ***** in the *** with a ***** comparable to the Governments they keep ******* us with!!!

• 
  Humanitarianella (@BecauseImElle) reported 19 minutes ago

  @myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Optus (@Optus) reported 20 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon