Optus outages and service status in Richmond, New South Wales

Problems in the last 24 hours in Richmond, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Richmond, New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Claudia Michelle (@HorseCMRacing) reported 53 minutes ago from Richmond, New South Wales

  @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 6 minutes ago

  @therevaknight Because of Government incompetence, they had no simple backup system, they made NO allowances for technological failure, complexity is the enemy of reliable; the reliability issue was known (ref previous OPTUS outage). NO REDUNDANCY for critical infrastructure! @heidimur

• 
  𝔸𝕟𝕕𝕪 𝕄 (@m28_andy) reported 6 minutes ago

  @HaveeSnowball @JanSummersalt Only way to get customer service from Telstra is go to store or port your number to another company. They use ai bot systems that circle jerk you and waste your time. It's a joke. Same with Optus.

• 
  Optus (@Optus) reported 8 minutes ago

  @iisancs Hi Isan, we're sorry to hear you're experiencing issues with your internet connection in spite of paying your monthly Optus bill. Please send us a DM with your full service address and your internet type, so we can take a look and investigate further. -Enku

• 
  SimonW (@LaDolceVita_99) reported 9 minutes ago

  @simonbiddle @taipan168 As much as I defend funding government services, the notion that government run IT will be more reliable than Telstra/Optus is just not believable given the various IT issues we see on a constant basis from Centrelink and who can forget the debacle of the last Census

• 
  Optus (@Optus) reported 13 minutes ago

  @testtt45ubvhgg Hi there, sorry to hear that you are having trouble logging into your account. If you are referring to your My Optus app or My Account log in, typically too many incorrect password attempts will block your account for 15 minutes. If you don't remember the password or if you are unsure, please try resetting your password before attempting to log in again. If you have any questions regarding this or need assistance, please send us a Direct Message, so we can assist - Jay

• 
  Miss Igraine (@MissIgraine) reported 14 minutes ago

  @clarkes signing that deal last year for tpg to operate over Optus networks in regional areas. So that's good. We need to come up with a way for network failovers when these incidents happen. But it's tricky... if the biggest operator goes down, how would this work in practice.

• 
  James (@ladsgeog) reported 15 minutes ago

  @PGJohnson77 @Adrian_Arciuli @FIFAWorldCup Adelaide Oval and Optus are fine because AO is narrow and Optus has raised seats. Agree that the MCG is a very poor viewing experience.

• 
  Dacian (@DevDacian) reported 17 minutes ago

  GLM is a lot less "forgiving" than Opus/GPT; use these techniques in your long workflows to avoid many GLM errors: 1⃣ incremental output - don't output at the end, make your agents output incrementally while working 2⃣ checkpoint writes - glm agents can timeout very easily during reasoning phases, so have them output checkpoints to prevent this 3⃣ tighten prompts - glm seems a lot dumber than opus/gpt at figuring out what the correct action is, so tighten up your prompts to remove any ambiguity 4⃣ negative & positive enforcement - opus/gpt generally do the right thing if given the reasons why that is the right thing to do, but glm benefits from explicitly being told what to not do since it loves to misbehave 5⃣ tolerate output variance - glm is worse at outputting correct formats. Tighten up output specification prompts but also consider tolerating greater output variance & using deterministic output cleanup to format things correctly 6⃣ verify outputs, auto retry - glm can return seemingly "successful" but without writing any outputs, it can return weird tooling info in its outputs, there are lots fo weird things that can happen. Ensure to check the outputs for correctness, diagnose the cause of failures & have automated system in place to re-try failed spawns using prompts which instruct the retried agent to correct the errors Perhaps I've just been spoiled by Optus/Gpt but GLM feels quite "rough around the edges" in comparison.

• 
  Ancient Tiger (@TigerAncient) reported 18 minutes ago

  @7_columns @Andrew_McCallum If you listened to her, the government mandated after the Optus issue, that with emergencies, the people using the network that is down, should be switched to a working network. She said she wanted to test that her phone went to Optus if Telstra didn’t work. It didn’t, and that is important.

• 
  saint_ted (@saint_ted3) reported 19 minutes ago

  @Woodygocats59 @TonyShepherd4 Once again I refer you back to the Optus outage where everybody including the government and Optus thought the 000 service was functioning but it was found to still be out of action several hours later. And the government minister was AWOL again. A couple of hours can save lives.