Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 02/01/2026 12:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • emelinemataia E 🌺 (@emelinemataia) reported from Sydney, State of New South Wales

    Is Optus down or something? Because my network is ‘SOS’ @Optus

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @Tim_Fiddes I’m on the very leaky Optus network.

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @evilscootus @BigKev67 I'm aware of the poor cricket attendances in Perth from the early 1990s. When Tendulkar reached his 100 at the WACA in 1991-92, there was a tiny crowd. Optus isn't easy to access through public transport? That's a shame, for such a wonderful facility.

  • leebailey11 Lee Bailey (@leebailey11) reported from Sydney, State of New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

  • OzToby Toby (@OzToby) reported from Sydney, State of New South Wales

    @Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.

  • BradJCurtis2 Brad Curtis🇦🇺🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺🇦🇺 (@BradJCurtis2) reported from Sydney, State of New South Wales

    Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium

  • IanFriedrich Ian (@IanFriedrich) reported from Sydney, State of New South Wales

    Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.

  • NigelHighley Nigel Highley (@NigelHighley) reported from Sydney, State of New South Wales

    @AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank

  • LuxeQAgency PR & MKTG AGENCY 🇦🇺 (@LuxeQAgency) reported from Sydney, State of New South Wales

    @FinancialReview Optus & companies like Optus, are not above the Law in Australia & our laws are real. It is very clear & obvious that due to the serious nature of events,which have been confirmed as having compromised the identities of many customers, 'The Privacy Act' has in fact,been broken.

  • martyps MARTY 🏳️‍🌈 (@martyps) reported from Sydney, State of New South Wales

    @Mike8899889 @harryrd97 Optus is still **** though, even without the cyber attack.

  • martyps MARTY 🏳️‍🌈 (@martyps) reported from Sydney, State of New South Wales

    @Optus your app sucks and I’m not waiting on hold for an hour for someone on the phone to tell me I can check it on the app

  • TabLordKP KP (@TabLordKP) reported from Sydney, State of New South Wales

    Is anyone else having issues with the Optus Sport stream this morning

  • Roucek . (@Roucek) reported from Sydney, State of New South Wales

    Just banished Optus to the Never Never. #OptusNo #OptusHack #OptusDataBreach

  • ben_hr Ben Harris-Roxas (@ben_hr) reported from Sydney, State of New South Wales

    @engagedpractx @Optus This is gobsmacking. Unbelievable that the Commonwealth would do this without consulting the actual person affected. Well, actually it's quite believable, but it sucks.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KimSkildumReid Kim Skildum-Reid (@KimSkildumReid) reported

    @Optus Still no service at all in Tempe 2044

  • yourgirllouise louise lee (@yourgirllouise) reported

    @olive_new @Optus My phone still down

  • amerhnajjar AMER NAJJAR !!! (@amerhnajjar) reported

    @Optus are you having internet issues ?!?

  • tobucklebury To Buckleburry Ferry (@tobucklebury) reported

    @Optus I haven’t been able to make or receive calls all day. I’ve been waiting for a response from your chat service for an hour. Can someone please confirm if this is a known issue? My husband is on optus and has no issues at all.

  • james_stracey James Stracey (@james_stracey) reported

    @Optus I’m still experiencing problems on my fixed line broadband. Your website suggests problems still ongoing. Can you confirm?

  • DaleKerr AZ Fully Vaxed (@DaleKerr) reported

    @Optus Optus nbn went down for me last night, was working this morning, now down again (inner NW Melb)

  • mgiuca Matt Giuca (@mgiuca) reported

    It turns out it's very hard to receive your Covid test results if your mobile phone provider's entire network is down for the whole afternoon. @Optus I don't understand why in early 2020, @NSWHealth made a convenient website to get results, then deleted it and went back to SMS.

  • Optus Optus (@Optus) reported

    @Pentanol Majority of services that were impacted by a national outage this morning have now been restored, including all Fixed, 4G and 5G services. Some Optus 3G customers may still be experiencing issues. Kartik

  • HazzaKala Hazza Kala (@HazzaKala) reported

    @Optus one hour has elapsed since my message above and I am yet to receive a response. Ironically, my service finally returns and the first message I receive is from you about charging my account! #Optus #optusoutage

  • scootrix Scootrix (@scootrix) reported

    @Optus Still not working in Melbourne had to use a friend's connection to even get twitter to load