Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (53%)
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Phone (24%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (5%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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@Georgebakhos1
(@GeorgeBakhos1) reported
from
Sydney, State of New South Wales
I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with
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Claudia Michelle
(@HorseCMRacing) reported
from
Richmond, State of New South Wales
@Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break
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Megan Barnes
(@Mummymegan) reported
from
Sydney, State of New South Wales
@SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail
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Lou
(@blonde_louise) reported
from
Sydney, State of New South Wales
WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes
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Isaac
(@IsaacBwelsay) reported
from
Sydney, State of New South Wales
One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.
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Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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Peter Sinclair
(@stop4nowt) reported
from
Sydney, State of New South Wales
@Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area
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Mike Green
(@michae1green) reported
from
Sydney, State of New South Wales
@optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd
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Kiwi
(@krp5975) reported
from
Sydney, State of New South Wales
@Optus i want esim is avalaible in store but service say they are bug it s shit in the store ...
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus @NBN_Australia @ScottMorrisonMP A Bit Sick of This Crap. Sylvania Waters, Sylvania. No Internet or LANDLINE , MY PARENTS ARE 70 plus They Like Landlines! Considering Are Self Funded Retirees. Not good enough Plus my Mum is Unwell.
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Jakov
(@j_rimac) reported
from
Sydney, State of New South Wales
@Optus been holding for an hour and a half with your call centre. They said it would be approx 30mins. Help!
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Tanya
(@Pfupajena) reported
from
Sydney, State of New South Wales
@Optus what the hell is wrong with you this is a ****** joke. I swear you better get your shit right. Just to get my wifi relocated I have to speak to 5 different people. This is bullshit
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Steve Mitchell
(@SteveMitch2500) reported
from
Sydney, State of New South Wales
@Optus I’m haveing problems in Woollahra (post code 2025).. Very intermittent internet wi fi.. No consistency at all...
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Rory Carroll
(@CarrollRory) reported
from
Sydney, State of New South Wales
@JosephCarrozzi @fitba11 @tonyising @KevinAirs @MickLynch_Age @robvad10 @GuidoTresoldi @rdhinds A major issue has been the switching of O/S leagues TV rights from Foxtel to Optus. I don’t think this has been adequately explored as to losing the eyes of football supporters
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jan willem
(@jwdew) reported
from
Sydney, State of New South Wales
@Optus Again no service today. This is really getting annoying and not acceptable: it’s raining and my two kids want to watch their fav series and I gotta do some work.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus what the Hell is going On in the In The Sutherland Shire Area , Sylvania Waters, Sylvania . Sick of this Crap. OPTUS YES NO ! Fix it
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jan willem
(@jwdew) reported
from
Sydney, State of New South Wales
Hi @NSWOmbo what can you recommend me to do now that @optus still hasn’t improved service after 7 days of no internet in 1,5 week and multiple complaints from my side. I have a 24 mo contract and wish to get rid of it to get myself a better service with a diff provider.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation
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Yash Murthy
(@YashVMurthy) reported
from
Sydney, State of New South Wales
@Optus Day 4 - net still down. Would appreciate some help for the service we are apparently paying for.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Matthew Roberts
(@matthew_dotco) reported
from
Mona Vale, State of New South Wales
@Optus - my nbn service is horrendous. It just won’t work. Dropouts that go on for hours #useless #nbn
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Damian Marley🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
@Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.
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H-i-g-h-k-a-l
(@haykalbakhtiar) reported
from
Sydney, State of New South Wales
stupid ******* @Optus charging me with data i didnt even use! you cant even choose to not get the extra data **** offf