Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 02/19/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • dineshkharel86 dinesh kharel (@dineshkharel86) reported from Sydney, State of New South Wales

    @Optus your chat service is of no use. Gets disconnected every time before you reach to the main conversation. M trying to resolve issue since last week.

  • LieletteCalleja Lielette Calleja (@LieletteCalleja) reported from Sydney, State of New South Wales

    @TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬

  • SteveMitch2500 Steve Mitchell (@SteveMitch2500) reported from Sydney, State of New South Wales

    @Optus I’m haveing problems in Woollahra (post code 2025).. Very intermittent internet wi fi.. No consistency at all...

  • zoeeb Zoe Benjamin (@zoeeb) reported from Sydney, State of New South Wales

    Note to self: @optus are terrible. Poor service, no one talks to anyone else there and you get a new version of what is happening every time you contact them. If you manage to even get someone.

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    What the hell is going on with @optus NBN. I'm paying for 100mbps and getting from 29kbps up to a "massive" 940kbps. This sucks!

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus @NBN_Australia @ScottMorrisonMP A Bit Sick of This Crap. Sylvania Waters, Sylvania. No Internet or LANDLINE , MY PARENTS ARE 70 plus They Like Landlines! Considering Are Self Funded Retirees. Not good enough Plus my Mum is Unwell.

  • CarrollRory Rory Carroll (@CarrollRory) reported from Sydney, State of New South Wales

    @JosephCarrozzi @fitba11 @tonyising @KevinAirs @MickLynch_Age @robvad10 @GuidoTresoldi @rdhinds A major issue has been the switching of O/S leagues TV rights from Foxtel to Optus. I don’t think this has been adequately explored as to losing the eyes of football supporters

  • andrewcdobson Andrew Dobson (@andrewcdobson) reported from Sydney, State of New South Wales

    @Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!

  • broni41 Jack Tar (@broni41) reported from Sydney, State of New South Wales

    I would rather CP than the rest of the crap trying to sell useless products and services. Optus, Youi, and Real Insurance are but 3 that grate on my nerves.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @katticus28 We just had a two day outage as well. I keep a tiny OPTUS wireless modem since the big FULL month downer. $99 +data.I was about to stoke it up when the NBN staggered back to some continuity.

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    Hi @NSWOmbo what can you recommend me to do now that @optus still hasn’t improved service after 7 days of no internet in 1,5 week and multiple complaints from my side. I have a 24 mo contract and wish to get rid of it to get myself a better service with a diff provider.

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @JoshuaWithers @Optus I dunno about that. I always thought the attenuation through 1km of copper to my node was the biggest problem for me.

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • YashVMurthy Yash Murthy (@YashVMurthy) reported from Sydney, State of New South Wales

    @Optus Thanks have done - normally don’t have issues with the premier league, hopefully not another bandwidth issue.

  • HorseCMRacing Claudia Michelle (@HorseCMRacing) reported from Richmond, State of New South Wales

    @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

  • SheoranV Sheoran V (@SheoranV) reported from Sydney, State of New South Wales

    And the poor service saga from @Optus carries on!! Still no internet! Thank goodness I have @Telstra mobile connection!

  • j_rimac Jakov (@j_rimac) reported from Sydney, State of New South Wales

    @Optus been holding for an hour and a half with your call centre. They said it would be approx 30mins. Help!

  • krp5975 Kiwi (@krp5975) reported from Sydney, State of New South Wales

    @Optus i want esim is avalaible in store but service say they are bug it s shit in the store ...

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Every Damn Wednesday @Optus No Home Phone , yes Landline Old People , Especially in there 70's like them. Not Good Enough. Free Advice --- Women over 40 are Full of Rage & Sick of Everyone's Shit.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sushantchandekr Sushant Chandekar (@sushantchandekr) reported

    @Optus Appreciate your response . We have had so many Outages in the past 6 months in Epping area , and another one is incoming tomorrow. It’s strange that after so many outages the network is still below average .

  • SliccMick Michael With Two Y’s (@SliccMick) reported

    @GoMootyPro @Optus Ages, cause I got locked in with that HN deal Everyone on @Optus has been having issues, seems their way to solve it is to hang up on you

  • katie19_06 Kate Hodges (@katie19_06) reported

    @Optus I've DM'd you twice today about activating a prepaid Sim card for work - system appears to be down since yesterday?? Can someone please reply??

  • jsstwright Jackson SST Wright 🇦🇺 🌏 🌟🌌❤️ (@jsstwright) reported

    @riellefps I couldn't tell if it was an Optus problem or just Apex D:

  • shayne_chester ☪️ Shayne Chester بلال محمد الحاج (@shayne_chester) reported

    @D_Melissa2 I spent a long time onto Optus this arvo b/c I had no connection. They couldn't find a problem and said, "it's strange." Having to work from home with no www seems par for the course.

  • Rob_7X Rob (@Rob_7X) reported

    @abcnews Less screen time ? Sign up with Optus nbn , it’s **** and hardly ever works

  • deren_sydney Crpyto Bro (@deren_sydney) reported

    Optus down again in Sydney?

  • happyboydanny Danny T. (@happyboydanny) reported

    @Optus Hi, any ETA & reason on the broadband outage in Sydney Potts Point? Obviously, v. bad timing during a lockdown working-from-home. :/

  • awholelotofgeek a whole lot of geek 💜 (@awholelotofgeek) reported

    @Optus when we moved into the new house the power cord that goes into the nbn and power socket is missing! Now I read on the NBN site our service provider is supposed to replace things like that free of charge. So how does on go about getting a replacement for it?

  • lyng62 Lyn (@lyng62) reported

    @MasterSharky @UpUpNulla @Optus Correct. I work in IT. Not stupid