Optus Outage Report in Richmond, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Boatyboy
(@Boatyboy1) reported
from
Sydney, State of New South Wales
@DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice
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RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan
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Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻
(@hugobrown) reported
from
Sydney, State of New South Wales
Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G
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Christian Biggins ✌🏻
(@SeeBigg) reported
from
Sydney, State of New South Wales
Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!
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Kelvin González
(@KelvinGonzlez_) reported
from
Sydney, State of New South Wales
Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨
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aussiepomm
(@aussiepomm) reported
from
Sydney, State of New South Wales
Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!
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Scott Carr
(@scottcarr1984) reported
from
Sydney, State of New South Wales
@Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.
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Daniel Chanisheff AZx2 Pfizerx1
(@DC_GSHealth) reported
from
Sydney, State of New South Wales
Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.
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Mr.Ultraman Taro
(@ultraman_tae) reported
from
Sydney, State of New South Wales
I've been using it for 4 months, but I've been suspended 2 times for unknown reasons and no paid balance. The staff couldn't help me. So I lost more than 1 week of usage. @Optus
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...
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Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³
(@p_terg) reported
from
Sydney, State of New South Wales
@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time
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Simon Nguyen
(@Sighmaan) reported
from
Sydney, State of New South Wales
@rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.
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ਬਿਕਰਮਜੀਤ ਸਿੰਘ ਗਿੱਲ
(@bikramjitgill2) reported
from
Sydney, State of New South Wales
@Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?
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Peter Alorati
(@PMASydney) reported
from
Sydney, State of New South Wales
@Optus @gauldilocks Same calling the UK network congestion issue
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Troy Dodds
(@troydodds) reported
from
Sydney, State of New South Wales
Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@Metavex) reported
@Optus 2074 down, rebooted everything, NBN box has full lights but Optus Modem says no dice. Same symptoms as the big outage the other week.
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Chris Poole
(@pooleyalaw19) reported
That scottish **** commentating on Optus needs to **** off
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Jared
(@wa_male) reported
@Anthonydsmith86 It is an outdoor setting at the Dawn Service so why is it capped at 500 when 30,000 is allowed at the Optus, don't really get that.
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enuff
(@seriouslyenuff) reported
@DocB__ Okay. Technology will be similar, but local speeds may differ. Telstra here is slow as. Optus flies. Depends where there towers are etc. Maybe see what your neighbours use?
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Big Timmy
(@bigtimmy15) reported
@stud_muffin_96 @Optus Never have a problem with Kayo Just the buffering on cricket games if I don't watch them through a live channel
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Jason I
(@jason_isaia) reported
@joe_belf Hasnt been exciting to watch since the Dadi-Rukavystya days. I say that because the final vs sydney at optus stadium was the worst viewing game ever. Keogh on bench…
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L J R
(@Earl_GreyT) reported
@JenEng @airbnb_au Hi! I saw your tweet. Is your SIM direct with a carrier? Eg. Telstra OPTUS VodaFone - As AirBnb does not support SIMs from all virtual carriers. Such as Amaysim ALDIMobile etc.
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enuff
(@seriouslyenuff) reported
@DocB__ Okay. Technology will be similar, but locsl speeds may differ. Telstra here is slow as. Optus flies. Depends where there towers are etc. Maybe see what your neighbours use?
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Mich.\elC.\rbone
(@CarbsM75) reported
@AleaguesCentral Why before next season? Should be without delay. There is no excuse for what they have delivered for the sport, which is the worst in the business. Optus failed and gave everyone a free pass until they fixed it. Could ask the same, but rather they just improve it now.
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Macca_Alex
(@Stuntwoman09) reported
@Optus I upgraded from an iPhone 7 to a new iPhone 13 pro hoping I’d get 5G. I can’t even get full bars on 4G. It’s 1 to 2 bars 4G max. I live in Penrith NSW 2750, the 3rd largest CBD in the state & the reception is garbage. Get it together. #nothappyjan