Optus

Optus Outage Report in Richmond, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, Hawkesbury, State of New South Wales 01/11/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Oli_gal Oli Gallagher (@Oli_gal) reported from Sydney, State of New South Wales

    @hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

  • AmitojThind Amitoj Thind (@AmitojThind) reported from Sydney, State of New South Wales

    Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • vanwaitsy Angela..no more rinse and repeat PLEASE 🇾🇪♥️ (@vanwaitsy) reported from Sydney, State of New South Wales

    @williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

  • Hugh_96 Hugh_96 (@Hugh_96) reported from Sydney, State of New South Wales

    @Optus Quade, its fine, was just letting you know, it happens fortnightly, it was fine all day today, then tonight slows down, you cant resolve it, so just thought it maybe of value to let you know. No need to reply. Thanks.

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

  • amitchhabra84 amit kumar (@amitchhabra84) reported from Sydney, State of New South Wales

    So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider

  • MichaelSchulz MichaelSchulz (@MichaelSchulz) reported from Sydney, State of New South Wales

    @optus business down?? Phone message says major outage in Sydney.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

  • JakePorritt Payln Konga (@JakePorritt) reported from Sydney, State of New South Wales

    @mgn87 Get a VPN and I’ll shoot you my Optus Sports login

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.

  • MickyG72 Mike Gleeson (@MickyG72) reported from Sydney, State of New South Wales

    @Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • BeauGiles Beau 😷 (@BeauGiles) reported from Sydney, State of New South Wales

    @notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

  • tomarild82 mariah carey’d me through (@tomarild82) reported from Sydney, State of New South Wales

    @Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.

  • FiFeeney Fi (@FiFeeney) reported from Sydney, State of New South Wales

    @Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!

  • AdamNotMadam69 Adam! (@AdamNotMadam69) reported from Sydney, State of New South Wales

    @backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

  • cgfmrf maria russo-fama (@cgfmrf) reported from Sydney, State of New South Wales

    @Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • grey341 Graeme R (@grey341) reported

    @Optus @pitdroidtech Seriously @Optus , check the status page? This is the 2nd outage/severe latency issue in 3 days, still your page says no NBN issues for my area. I literally have a speedtest of 0.20 Mbps and I am only 25 minutes from Sydney's CBD paying for tier 1 service! I cannot work.

  • richardmelb05 Richie (@richardmelb05) reported

    Optus temp suspend my mobile service today because of a lousy $24.68 owed on my mobile phone. I got the service suspension lifted by getting an extension to pay using Optus app. I expect them to do the same with home/internet service because I owe them $218

  • chris_richardm Chris M (@chris_richardm) reported

    @BenitoWill Considering the latest stadium to have a "rectangular mode" is the farcial effort at Optus Oval, I'd say it will still be ****.

  • frankspeil Fr.\nkspeil (@frankspeil) reported

    @franksavaglio @10FootballAU My recent problem with optus Sport is that they keep trying to insert ads in the pre-roll and when they fail to load, it stops playback completely. Also they don't cache enough content so I often get minutes of low quality stream

  • mrmckeb Brody McKee (@mrmckeb) reported

    @Sheeds_au @Optus We're on Telstra and still get poor 5G in many areas.

  • armageddontoit Nick (@armageddontoit) reported

    @MrsChom I'm fine and high and dry. Can still get down driveway but that's a little bit of it. In town copped it pretty bad. Was still no Optus down the hill nearly all the way to the border this morning though it just came back. Or fuel. Now some fuel and main roads prob open tomorrow.

  • franksavaglio Frank Savaglio (@franksavaglio) reported

    @frankspeil @10FootballAU I have entirely the opposite experience. Never a problem with the optus service. Maybe i need to clear my tv memory 🤔

  • hooooooowie Howardo (@hooooooowie) reported

    The one redeeming factor of the Optus Fetch box is the ability to turn of channels you have no interest in ie, Nosey, Fail Army, Pet Collective, HGTV, & other such drudgery but really, is it true that @Optus is removing a BBC channel from the service from 4th March? #optusfetch

  • _lake16 Lake (@_lake16) reported

    @Optus Connectivity is too poor to click on the link.

  • PeepsMedia Peeps Media (@PeepsMedia) reported

    @Sputnik22 @MarkMcGowanMP Let me make it simple: 1. Optus stadium bring revenue. 2. Outdoor events bring revenue. 3. Damn community sport brings nothing. How long between BHP boss says border should be opened to the royal highness announced the border is opening? Who's the boss here? Public health?