Optus outages and service status in Richmond, New South Wales

Problems in the last 24 hours in Richmond, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Richmond, New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Claudia Michelle (@HorseCMRacing) reported 4 minutes ago from Richmond, New South Wales

  @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M_a_r_ke (@Ma_rk_e) reported 4 minutes ago

  @OneNewsAu optus announced the partnership with starlink on July 12 2023 and telstra announced it on July 3rd 2023, Telstra starlink messaging started June 3 2025 optus? well nothing. "covers blackspots telstra never will" that might make sense if telstra also didn't get starlink messaging

• 
  Casey McGregor (@CaseyMcGregorAu) reported 10 minutes ago

  @borisstephens Firstly, taxes do not fund government spending, critical misconception the establishment perpetuates on purpose to justify austerity. Secondly, you're right to say that just throwing money at problems does not automatically fix anything. You still need competent management and a plan. All nationalisation does at a baseline is remove the profit motive that leads to cutting corners on network maintenance to save money, which is what leads in part to outages like this. And I haven't just proposed renationalisation, I've also proposed using Optus' satellite expertise to create a publicly-owned, privacy-first satellite internet network to challenge Starlink.

• 
  LM (@Offerandextend) reported 10 minutes ago

  @Wolfie__Bear @Cotty_Merv @Telstra It’s like he’s hoping Telstra will pick him or thank him publicly? Imagine my frustration when a major corporation that keeps increasing their prices can’t even get a service working which puts people at risk 🤡. It’s like when Optus went out and people literally died

• 
  Dave [Jan/3➞₿🔑∎] (@davidjellison25) reported 10 minutes ago

  @VoteLewko @Starlink So called Hitler is killing it. **** Telsta and Optus.

• 
  Dim Sim (@BiripiGuri) reported 13 minutes ago

  @JohnTheMaestro @Telstra No service australia wideThey are the qantas of communications in Aus. They own all infrastucture and lines, they just rent them out to Optus and other providers. Ive been telstra for 25 years, this is largest ive expereinced in that 25 years, not too bad.

• 
  Courty (@davo453) reported 16 minutes ago

  @TheCl0wn85 @Telstra I felt like that when i moved from Optus for the same reason. As soon as the contract is up I'll switch back, basically no service ever in my area.

• 
  Question (@Philssay) reported 16 minutes ago

  Hey paul...Labor promised they'd get to the bottom of the optus outage.. Any idea why they walked away from the problem and allowed it to happen again.

• 
  Optus Help (@optus_help) reported 16 minutes ago

  @Kennedy00766502 We appreciate your feedback regarding your nearest Optus Store, Kennedy, and sorry that you had a poor experience there. I'll make sure to pass that feedback on as we are always looking for ways to improve. Please send through a DM, so I can verify your account and we can go from there. -Athan

• 
  Chris Smith (@chrissmithonair) reported 24 minutes ago

  @optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please

• 
  thomas (@_pathfindertom_) reported 24 minutes ago

  @GenVavancee Given the time the outage happened it probably was some form of maintenance and a routing error happened. They happen all the time but much like Optus this was a big one.