Optus

Optus Outage Report in Riddell, Macedon Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Riddell, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Riddell, Macedon Ranges, State of Victoria 12/28/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Riddell, Macedon Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Riddell, State of Victoria

Latest outage, problems and issue reports in Riddell and nearby locations:

  • natatree Natatree (@natatree) reported from Melbourne, State of Victoria

    So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....

  • markjbhansen Mark Hansen (@markjbhansen) reported from Melbourne, State of Victoria

    @Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage

  • peterk8384 Peter Klaaysen (@peterk8384) reported from Melbourne, State of Victoria

    @Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.

  • MelissaBrownABC Melissa Brown (@MelissaBrownABC) reported from Melbourne, State of Victoria

    This @Optus outage is ridiculous. It’s now been 24 hours!

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail

  • ac1ionm4n Adam Langley (@ac1ionm4n) reported from Melbourne, State of Victoria

    @Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus I DM’d you 3 hours ago. Email still down. Please urgently address.

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • david_obrien David O'Brien (@david_obrien) reported from Melbourne, State of Victoria

    I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.

  • EVNadelaide EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, State of Victoria

    @Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.

  • TheOnlyLongy Long Neck (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.

  • TheOnlyLongy Long Neck (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.

  • DamienHashemi Damien Hashemi (@DamienHashemi) reported from Melbourne, State of Victoria

    *******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.

  • sharbuendia Shar Buendia (@sharbuendia) reported from Melbourne, State of Victoria

    Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @optus outage. 3150 victoria. Come on guys you can do better in this day and age

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬

  • sonnykt Sonny Kieu (@sonnykt) reported from Melbourne, State of Victoria

    have to use #VPN due to @Optus intl routing issues since this afternoon

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyLomas Tony Lomas (@TonyLomas) reported

    Can we have one fewer submarine, one fewer F35 fighter jet and a ****-ton more cyber security? Please. #auspol #Optus #Medibank

  • RowdyRe80996794 Rowdy Rebel (@RowdyRe80996794) reported

    @TessPlease2010 After all the Optus/Medicare crap that went down like a bag of sick this past fortnight in Oz, I would say: DO NOT RECOMMEND!

  • VoteLewko Daniel (@VoteLewko) reported

    @MickSanchezAU It is probably a half-baked interim fix for the Optus breach but presenting it as anything else is at best inaccurate and at worst wildly dishonest. A false sense of security is worse than no security at all. At least when there's no security you know where you stand and can act.

  • Romulus81212679 Romulus (@Romulus81212679) reported

    @ClareONeilMP The criminals are Medibank, Optus and Telstra for requesting our private information and storing it. And the government for heading down the Digital ID path.

  • LukeBartolo1 Luke Bartolo (@LukeBartolo1) reported

    @VoteLewko @MickSanchezAU That Optus breach was terrible, should never have privatised the phone industry in Australia.

  • TonyLomas Tony Lomas (@TonyLomas) reported

    I’m both an Optus and Medibank customer. Just so everyone knows: Re Optus: my account fees are completely up to date. Re Medibank: I was hospitalised in my 20’s for kidney stones, and I should go to the dentist more often. Also, fees up to date… #Optus #Medibank

  • youmeatbri bry (@youmeatbri) reported

    Big **** you to @Optus for cancelling my phone plan without my approval

  • garden_naoms Garden Naoms (@garden_naoms) reported

    Oh, my buddy who had his details (incl passport number) exposed in the Optus hack? NOT EVEN HIS PASSPORT NUMBER. Could be why he had so much trouble getting them to sort it, but anyway, another case of absolute clown shoes.

  • a_word_or_2 A word or 2 (@a_word_or_2) reported

    @nyunggai Involved in Optus and Medibank hack. A drivers licence involved in a hack can cause all sorts of problems for the holder. What sort of information will you require on your 'Australia Card' and how will it be stored and protected. A surveillance card to leave us more at risk.

  • Trisha_is_Back Trisha_is_back (@Trisha_is_Back) reported

    @CatPurry9 @southwin28 Time to bring Govt under the even stronger rules particularly with all the so called security issues the Aust Govt deals with - Until yesterday I was unaware they were excluded. If hackers can get to Medibank & Optus... we will just have to refuse to hand 100 point IDs to anyone