Optus

Optus Outage Report in Riddell, Macedon Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Riddell, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Riddell, Macedon Ranges, State of Victoria 09/18/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Riddell, Macedon Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Riddell, State of Victoria

Latest outage, problems and issue reports in Riddell and nearby locations:

  • mattdarveniza Matt (@mattdarveniza) reported from Melbourne, State of Victoria

    @mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.

  • themediapod Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • nonspecialist Colin Panisset (@nonspecialist) reported from Melbourne, State of Victoria

    @mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria

    Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.

  • jiawhoo cheah (@jiawhoo) reported from Melbourne, State of Victoria

    @Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported from Melbourne, State of Victoria

    @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

  • StepmeisterOz Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria

    Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia

  • KoparaFallsKid Robyn D (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • roadrunner83_ Roadrunner83 (@roadrunner83_) reported from Melbourne, State of Victoria

    @heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done

  • TeamBloomart Guy Incognito (@TeamBloomart) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.

  • julianprice_ Julian Price (@julianprice_) reported from Melbourne, State of Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • elvinaMS elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria

    @Optus your wifi sucks BIG TIME

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    @Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help

  • Stephen02721621 Stephen (@Stephen02721621) reported from Melbourne, State of Victoria

    @Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad

  • G1NCHY g1nchy 🌏 (@G1NCHY) reported from Melbourne, State of Victoria

    @jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.

  • TheNotoriousNJW 🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria

    @Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Mobile reception is poor. Will deal with it tomorrow.

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • corduroy Josh (Pants Parody) (@corduroy) reported

    Now I am no longer an @Optus customer. It will cost me $400 to get away from them, but I will not trust a company that negligently gave away my data.

  • DavidShoebridge David Shoebridge (@DavidShoebridge) reported

    The Information Commissioner is already overworked and under-resourced, evidenced by the multi-year backlogs in their FOI work. The privacy regulator can’t afford to investigate any data breaches beyond the Optus hack. Great news for Medibank! Awful news for the rest of us.

  • daveburke82 David Burke (@daveburke82) reported

    @belindasmilne @StephenJonesMP No. Optus and Medibank proves that companies keeping and storing identity documents (along with bad security) is a bad idea. Totally different point and you’re confusing my suggestion for STRICTER identity laws with what companies have done in the past.

  • corduroy Josh (Pants Parody) (@corduroy) reported

    @Optus I left Telstra 20 years ago, after a billing fiasco that took many months to resolve, and now I’m back. All I need is for them to keep my personal information secure, but I would love if they can show me that billing and support is better now.

  • jessmillerxiii Jess Miller (@jessmillerxiii) reported

    @Telstra we have been without service for 6 days straight. At least 10 phone calls and 4 separate Telstra app conversations. Have all resulted in the same sentence “ur case manager will call within 24 hours.” But we haven’t heard back once. @Optus is looking good even with hacks

  • minitechbear Paul (@minitechbear) reported

    @StuddertNatalie GOMO uses Optus network $25 a month for 40gb and unlimited calls 😳

  • mealzy87 Mealz (@mealzy87) reported

    Why is @SBSOnDemand stream quality so poor? Optus sport copped it 4 years ago. It feels like I’m watching the live game through a computer using windows95.

  • Originfnn LaPusso (@Originfnn) reported

    @bazmorganzx BROOOOOO @Optus IM SUEING UR *** WTF IS THIS BULLSHIT

  • bazmorganzx Baz (@bazmorganzx) reported

    OMG OPTUS ACTUALLY LOOKED INTO MY PROBLEM AND ITS FIXED…FOR NOW THX GUYS ILY

  • nitecoder Chris (@nitecoder) reported

    @corduroy @Optus I looked up how much it will cost me. Not only are they **** with this data breach, my new house often only has SOS reception inside. Terrible.