Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail
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Mark Taylor
(@MTmelbourne) reported
from
Melbourne, State of Victoria
Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?
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Pez
(@Pezzamystic1) reported
from
Melbourne, State of Victoria
Three spam calls in the last hour from a mobile number with a 0415 prefix. @Optus what can you do to help stop this? 📲
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly
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Edwin Pascoe
(@edjpedjp) reported
from
Melbourne, State of Victoria
Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus How can I have reference numbers if the chat never responded ?
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?
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Lawrence Robertson
(@lawrence_rob) reported
from
Melbourne, State of Victoria
So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus Can someone provide me service with my 1800 issue this is my 6th attempt!
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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Luke Herring
(@lhjh70) reported
from
Melbourne, State of Victoria
@Optus any broadband issues in Eltham 3095? Your Check Network Status site is not working either
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus As usual this service was a waste of my time!
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Luke Dennehy
(@LukeDennehy) reported
from
Melbourne, State of Victoria
Anyone having issues with Optus? Some numbers strangely disconnected
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus Just need to fix this “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.”
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Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩
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Ayelbee
(@ayelbee1) reported
from
Melbourne, State of Victoria
Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
@Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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pünïshëd dÏlbërt
(@PunishedDilbert) reported
@colourmeamused_ I have a particularly nasty aversion to this **** because when I worked in an Optus call centre, you'd get a certain kind of snooty **** head who'd insist you refer to them as 'Dr.' to try and put you - a lowly service worker - in your place.
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Gordon Farrer
(@grdn19) reported
@Telstra I first told @Telstra about this than 20+ years ago. Was told you’re aware of the black spot – I live a suburb of Melb, nothing remote! – and was told the solution was to pay $1500 for a booster in our roof to get a signal. Probably go back to Optus. No black spot with them.
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Neil Ewins 🍊
(@neilorange63) reported
@Optus Just dm you as I hung up@l after one hour on wait and operators not knowing their arse from their elbow. How the hell do you sort out problems within your company? It seems it just goes around and around in circles and nothing gets sorted… How the hell doyou get the staff
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Neil Ewins 🍊
(@neilorange63) reported
@Optus 50 minutes Are you serious... 2 operators without a clue Please sort it while I hang up Your customer service is absolutely terrible and I think we will be moving our service if this is not sorted by the time I wake up tomorrow morning
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𝕤𝕠𝕔𝕚𝕒𝕝 𝕘𝕙𝕠𝕤𝕥 👻
(@heidisapirate) reported
@nickwhan I think we pay $75 atm, which for what we're getting is pretty bad. The only time it isn't regularly cutting out is at like 2am when it's only me online. Tangerine looks to provide for broady. And they are cheaper than optus, so they might be a good option.
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Gabriele Abbondanza
(@Dr_G_Abbondanza) reported
@NBN_Australia My service provider is Optus, and apparently the fault is once again with the NBN network. For the second time in three weeks...
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AAA Automotive
(@AAAAuto655) reported
@Optus we are paying for a bill and service we have not received. We are a business.. Telecommunication Industry Ombudsman has been contacted and we have a case. This is ridiculous. Get your act together OPTUS...
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Johnny Rotten
(@Fipty) reported
@Optus What is the cost of returning the 4g/5g wireless modem after 8 months? This is the $68 p/m plan. I am not satisfied with the service. Please advise.
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endex
(@endexk1d) reported
@YTCamd ooof FTTN on optus. run speed tests once you've got it up and then run it later in the night and see how bad the speeds drop off from congestion. I was on ADSL speeds with HFC on telstra. ABB is the best option in this country and you wouldn't regret it.
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NM
(@NM46839254) reported
@Optus @danielricciardo What I am wondering @Optus is how can you cut my internet off without notification, not know how or who cut it off, not fix it (you've had over a month), not call me back when you promise too, never let me speak to the same person, but still continue to take my $