Optus

Optus Outage Report in Riddell, Macedon Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Riddell, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Riddell, Macedon Ranges, State of Victoria 08/31/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Riddell, Macedon Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Riddell, State of Victoria

Latest outage, problems and issue reports in Riddell and nearby locations:

  • Shami2512 Shamila Gopalan (@Shami2512) reported from Melbourne, State of Victoria

    @Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @thatdavidhooper I am having heartburn from Optus and NBN.Having them out to repair my NBN fault for a third time in a week.Thank goodness I don’t rely on it to work from home. I would be in strife.With pretty much a duopoly on services and monopoly on network,they don’t really strive to please.

  • adrianpaIaz A (@adrianpaIaz) reported from Melbourne, State of Victoria

    You are honestly the worst 4G provider @Optus

  • kelly_sargison Kelly Sargison (@kelly_sargison) reported from Melbourne, State of Victoria

    @Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯

  • bunghole42 Bung (@bunghole42) reported from Melbourne, State of Victoria

    @GlennHampson Depends on how long for. In May I changed my plan with Optus to include 4GB international data and all calls worked a treat in US for month. Its a $40 plan with 80GB of data here too.

  • Aaron_Geary AJG (@Aaron_Geary) reported from Melbourne, State of Victoria

    @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

  • stevescicluna Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria

    @Optus @NBN_Australia If the speed was at least getting above 50 Mbps, I’d attribute it to network congestion. However, 50 Mbps seems to be a hard limit, when I’m paying for 100 Mbps.

  • itsabelslife Bella 🎡 (@itsabelslife) reported from Melbourne, State of Victoria

    Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!

  • cbzrifleCSGO cbzrifle (@cbzrifleCSGO) reported from Melbourne, State of Victoria

    @iyencs @Optus help the man fools

  • tina_sav Tina Savidis (@tina_sav) reported from Melbourne, State of Victoria

    The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth

  • Croos101 Shakthi Warnakulasuriya (@Croos101) reported from Melbourne, State of Victoria

    @Optus Hi Chloe, I have DMd you the details. Thanks. Hoping they would fix my connection today. Got a lot of online assignments due tomorrow.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

  • spanpom RSR (@spanpom) reported from Melbourne, State of Victoria

    @Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.

  • DavoGunner Davo (@DavoGunner) reported from Melbourne, State of Victoria

    @Optus hope the EPL games tonight don't have buffering issues as per yesterday's games. The content is brilliant, (well done there!) but the buffering and delay is not. Thanks

  • kenyathes Brian (@kenyathes) reported from Melbourne, State of Victoria

    @TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not

  • Borgus17 Borgy 🇦🇺 (@Borgus17) reported from Melbourne, State of Victoria

    @AnthonyGeurts1 ****. Looks like I have to get Optus Sport now 😂

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dwightwalker Dwight Walker (@dwightwalker) reported

    used #wifi when #4G on @amaysimau had poor data throughput due to network upgrade by @optus in #caboolture - thank goodness for wifi when 4G is flaky - doing app upgrades really fast now not minutes or longer

  • dracomjb Mark Brown (@dracomjb) reported

    @Telstra I ported to Telstra last week from Vodafone and I’m have issues with someone on Optus getting a message they my number has been disconnected and they have to try several times to get through to me

  • KelsierAlThor Kelsier (@KelsierAlThor) reported

    @Optus Zac, that is not acceptable. I take phone calls for a living. Your minimum interruptions is no service for over 24 hours now. I wasn't communicated anything so I could arrange an alternate means of working. Now I can't work for a week.

  • CatherineLoubet Catherine Loubet (@CatherineLoubet) reported

    The service we get from @Optus is diabolical! Constantly drops out! Been like that for months! Got a message a couple of days they had finished improvement on our tower! It’s a joke!

  • Sharifk96422977 Sharif khan (@Sharifk96422977) reported

    @Optus @HomebushWest area i don't have service since five days and my phone is continuously on "SOS". I have complained multiple time no status on the issue not any communication. I am just wasting my time on your chat box. very pathetic way of handling faults. sharifkhan

  • Optus Optus (@Optus) reported

    @TradewatchAU @WeFightForFair Customers can opt for the endless data option via the Optus app itself by navigating into Service > Extra > Manage Data. Kartik

  • Sharifk96422977 Sharif khan (@Sharifk96422977) reported

    @ASheridanOptus , @Optus Homebushwest area i don't have service since five days and my phone is continuously on "SOS". I have complained multiple time no status on the issue not any communication. I am just wasting my time on your chat box. very pathetic way of handling faults.

  • navstereen Navster (@navstereen) reported

    @VodafoneAU The direct message and the chat that I just had was absolutely NO USE...I'm about to cancel...21 bloody Years was a waste of a relationship..@Optus or @Telstra ...New beginnings..See you with either one of you

  • AbraxasVideo Abraxas Video (@AbraxasVideo) reported

    @midii Woah - that's brisk! I'll admit, I've been 2 days overdue with Optus and still had service and not even a late fee when I finally did pay up!

  • DenisJohn71 Denis Dunn 🐀 (@DenisJohn71) reported

    Hi @Telstra Shareholder & “gold” customer of about 20yrs here. Just want to relay how utterly appalled I am with your customer support. Luckily I am out of contract on home internet & mobile devices and will chat to @Optus & others. Telecoms Ombudsman here I come.