Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Optus
Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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Evan Gale
(@Evan__Gale) reported
from
Melbourne, State of Victoria
@Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.
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Adriano Di Prato
(@AdrianoDiPrato) reported
from
Melbourne, State of Victoria
+ Hello @Optus, I’ve now returned to Oz and the iPhone still hasn’t arrived. Additionally I was promised that within 5 days someone would contact me regarding my complaint. This hasn’t happened either. Clearly the incompetence previously stated just continues. #OptOUT
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靚仔小圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus
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Adriano Di Prato
(@AdrianoDiPrato) reported
from
Melbourne, State of Victoria
@Optus + 2/3 @optus just chose to send the “stock” to another customer and make me wait longer after the rekeying of the order. Basically they cancelled the original order and simply re-issued a new order with a new delivery address. #OptOUT
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help
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James Moore
(@mrjamesmoore) reported
from
Riddell, State of Victoria
@Optus If you could launch a Samsung TV app I’d never bring up the first 2 years again. Pinky promise.
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
@Optus just wondering if there is a status update on my internet connection issue
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Walker
(@walkerhell) reported
from
Melbourne, State of Victoria
@Optus criminally overcharge for a service you can get, at a fraction of the price elsewhere. Will forever warn people against Optus.
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!
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Alex DC
(@notout50) reported
from
Melbourne, State of Victoria
@zachyp35 @Optus I've been having massive issues as well. Sometimes no coverage at all for an hour.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
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靚仔小圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus
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E.K.
(@ekanj) reported
from
Melbourne, State of Victoria
@Optus our internet has been down for the past 4 hours
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
@adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.
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Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
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Dusa Shah
(@DynamicDusa) reported
from
Melbourne, State of Victoria
@Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Dogan
(@billdogan) reported
@Optus why is your network coverage almost non existent now in Hillside Victoria at the Calder Park end, it used to be magnificent up until a few months ago? Is this a result of your recent 'upgrade'
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Quentin Fry
(@QuentinFry) reported
Day 1 of daytime media blackout to watch World Cup matches post-work; fail. The ******* Optus Sports app sent me a result push notification. We try again tomorrow. Also expecting some pillock in the office to blurt out the result, pub showing the game as I walk past etc.😡
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Chloe Booker 📚
(@chloebooker) reported
@Optus not only were by personal details hacked and it took a gov dept to notify me, I now can’t get into my account w/o driving to an Optus store. I am told by your so called customer service that I need an email address sent by letter 4-5 years ago to access my account.
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#lolatsouffs
(@NewyRoosters) reported
While @Optus customers have to get hacked to have money taken from their accounts @Telstra just **** up your bills and steal it themselves and refuse to give it back Nice that they cut out the middle man
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Todd Davies
(@todddavies) reported
4. Other than some fee raise restraint (on the back of endless CPI x 2 increases), really no effort on customer retention. Surprising. At least Optus did this - not well, but at least they did it.
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The Calm
(@thclm) reported
@optus has by far the most umhelpful customer service of all time.
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Daniel Fischer
(@danieljfischer) reported
Hey @Optus - you've taken an extra $720 from my credit card since April. Phone support say they cant help and to use the message support in the app. Message support in the app say to call phone support! Neither will escalate it... What's the best way to sort this out?!
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madgehasgangrene
(@madgehasgangren) reported
@Optus you have been sending me those texts abt “improving speeds” for over 6 mos but my net is dropping out multiple times a day for weeks now. If you’re not capable of providing the service I pay for then you need to let me terminate the contract
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Kervinb
(@kervinb_7) reported
@Villa847 @Optus @bootyz333 Got the same issue!!
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💧💉💉Chris B84💉 💉🇺🇦
(@chris_no1ofem) reported
@ProfRayWills @iiNet We were with iiNet for 22 years Prof.Ray, but problems after Michael sold out, only got worse. NBN out by lightning, 2 years running, with month long repairs. Ret village of copper. Optus 5G Home in Wanneroo, for 2.5 years now. No complaints. Feel safer with cell towers.