Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Optus
Optus is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
||
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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Shane Mauricio Luis
(@SHodder89) reported
from
Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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Adam Debrincat
(@RooBoy10) reported
from
Long Forest, State of Victoria
@Optus is there a problem with the App not letting me sign in
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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Mike 🧼
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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Richard Edwards ☕🇦🇺💰
(@richardmelb05) reported
from
Melbourne, State of Victoria
@MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Aussie Broadband
(@Aussie_BB) reported
@taylmer Hey Tracie, there are reports that Optus (our provider) is completely down this morning - we are waiting to hear from them what is happening, stand by :) - Lizzie
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Tr3ggs 🇦🇺
(@Tr3ggs) reported
If anyone is looking for a network engineer job, there might be a role available at #Optus soon
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BeeGee
(@BeeGee71701522) reported
@Optus I’m on hold again for the 4th person to help me sort out 1. relocating 2. Issue with the new phone cover on new phone. Help!
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John O'Driscoll
(@subgeometer) reported
@Optus @bonesooo Is your mobile service ever going to work in Forest Lodge at all? 3km from the Sydney CBD offering data rates of a 64K modem. Woohoo. No regrets that I ditched Optus
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Its Time
(@pangolincovid) reported
I see the Singaporean company optus has experienced an outage, maybe they should supply Berejiklian with a bigger power supply for all the shredders she has going
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Fenstar
(@FenstarDeLuxe) reported
Since February @Optus have been doing work on my local mobile tower to "bring faster network speeds and more reliable service..." The issue is, my phone barely works, I can't make calls if I am not on wifi. I just got an SMS saying they're doing MORE work.
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b_nazza_aus
(@b_nazza_aus) reported
@7NewsPerth @Optus How did we ever survive without them?!?! First world problems are pathetic....
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Optus News
(@OptusNewsRoom) reported
@Telstra @Optus Thanks for the feedback, Telstra. Our team jumped into action and restoration is already underway as we seek to look after each and every customer. Thankfully, we didn't disconnect an entire state!
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JRC
(@JoshCarter_) reported
@Optus Hi there, is there any resources about work being undertaken at our local tower? I have had intermittent issues for a few months with my 5G home internet but whenever I check the service status map there is works happening. Can I find out when these works might end?
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U.
(@uzzyriaz) reported
@7NewsMelbourne @Optus Vodafone network had the problem, fixed now. It wasn’t Optus!