Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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Shane Mauricio Luis
(@SHodder89) reported
from
Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
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Adam Debrincat
(@RooBoy10) reported
from
Long Forest, State of Victoria
@Optus is there a problem with the App not letting me sign in
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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Mike 🧼
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.
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Richard Edwards ☕🇦🇺💰
(@richardmelb05) reported
from
Melbourne, State of Victoria
@MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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moe
(@hajjm0) reported
Optus and Medibank must pay big for the **** they’ve put us through. I’m getting 5-10 scam calls every day, from different numbers to upgrade my NBN connection, it’s becoming super disturbing wtfff!!!!
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ItzKramz
(@ItzKramz) reported
Never in my lifetime am I recommending optus internet to anyone, this **** is worse than dry chicken. Unless you are a person living alone and depressed, never buy optus internet.
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Peter Johnson
(@PeterJo99846805) reported
@Optus Am at sea. Messaged you yesterday about my inability to receive or send emails but your solution didn’t work Can’t message you again as SMS with numerical code is internet too slow. Could you DM me
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Keiti🌸
(@keitihara) reported
After nearly walking out I was told I could use my existing Optus modem. Great. Now from here I get told 2-4 days to get it activate. Do we get a text or an email to know? No instructions. Also to cancel an existing data plan as I was adding the internet, not something that’s
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Keiti🌸
(@keitihara) reported
@optus. I added a internet package to my existing Optus landline. Not straightforward at all. Bec I was an existing customer I was entitled to get a tech out to help install the new modem being offered. I offered to pay to get a tech out, apparently it’s not something you do
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Bryce Parker
(@bryce_parker26) reported
from
Brisbane, State of Queensland
@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
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Abdul Rehman
(@rehman741) reported
@Optus DM sent ... hope Optus resolve the issue this time
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Tony Chatham
(@tony_chatham) reported
@Optus Checked your website which revealed that there’s’reduced service’. What does that mean? And there’s no indication when normal service will be restored,
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Abdul Rehman
(@rehman741) reported
@Optus I am surised that Optus team can't transfer internet between two addresses in two weeks. Everytim customer has to request them to look into the issue. @optus reall need some divine help.
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Amy Maree 🎀
(@fueledbyamy) reported
The fact that @Optus stores don’t take cash to pay for bills is an absolute joke. My poor dad had his card scammed so it was cancelled and is still waiting for the new one. He’s been getting cash out at the bank to buy things and they won’t take it. Now his phone has been barred.