Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (59%)
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Phone (15%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
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TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(
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EVNadelaide ⚡🍐
(@EVNadelaide) reported
from
Melbourne, State of Victoria
@Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.
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Damien Hashemi
(@DamienHashemi) reported
from
Melbourne, State of Victoria
*******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.
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Parker
(@_prkr) reported
from
Melbourne, State of Victoria
Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.
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Guy Incognito
(@TeamBloomart) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.
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Sonny Kieu
(@sonnykt) reported
from
Melbourne, State of Victoria
have to use #VPN due to @Optus intl routing issues since this afternoon
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Teddy Transcendent
(@teddytranscends) reported
from
Melbourne, State of Victoria
Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.
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Natatree
(@natatree) reported
from
Melbourne, State of Victoria
So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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Mark Hansen
(@markjbhansen) reported
from
Melbourne, State of Victoria
@Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
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David O'Brien
(@david_obrien) reported
from
Melbourne, State of Victoria
I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Vdawg
(@HelpdeskLlama) reported
@Optus @vdawg Been a customer for years it is literally my only bug bear. Otherwise great job on getting this fault acknowledged .
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Edna Hemming
(@Ozziebon) reported
@Optus Forget it. For a start l couldn't understand a thing they were saying and they did not understand what my problem is. Total failure of a phone call. They could not help me with my problem. So frustrating
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💧Daren Connor 🇦🇺
(@connor_daren) reported
Is anyone aware that you cannot use WIFI calling on your phone if you have a prepaid service from @Optus ? Why can't prepaid customers use WIFI calling if there's no Optus service? There very little Optus service so WIFI calling is required. Fix this @Optus
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Vdawg
(@HelpdeskLlama) reported
@Optus there is currently an outage in Oxley , 4075
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fried togu
(@peep0042069) reported
Help why can't my mom receive my txts I don't want to mf call Vodafone/optus customer service for the literal 7th time
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PaulBag101
(@PaulBag101) reported
@Dutchy6i0 @Optus Happening in Brisbane too eh? Up here in T’ville about 30mins my home wifi just lost internet connection and my mobile data dropped from 4G to 3G and only just now got back 4G still no luck on the home wifi connection. Check their outages page “no reported issues” apparently
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Overlady
(@Aitch_El) reported
@RedFiddler Re pre-paid phone, work out first what coverage you need. If you’re often in rural and remote areas you may have little choice but Telstra. I was happily on 3G Virgin (Optus network) until I moved to where only service is 4G Telstra. I hear good reports of Aldi (Optus n’work).
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Dutchy
(@Dutchy6i0) reported
@Optus Any word on Brisbane outage?
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zombieringlord
(@zombieringlord) reported
@Optus Hi, can you provide any updates on the network outage in the Northern suburbs region. I have messaged but still waiting on a response and my housemate informed me it's been out since around 8:30 tonight
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Vanessa Smith
(@normal_ness) reported
@WayneOBrien9 @Optus Yep nearby & it’s out too. 4/5G also barely usable so I can’t even check status page. Tweets will barely load. Big outage.