Optus outages and service status in Riddell, Victoria

Problems in the last 24 hours in Riddell, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Riddell, Victoria

Latest outage, problems and issue reports in Riddell and nearby locations:

• 
  James Moore (@mrjamesmoore) reported 42 minutes ago from Riddell, Victoria

  @Optus If you could launch a Samsung TV app I’d never bring up the first 2 years again. Pinky promise.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gingered Ale (@KerriHoff) reported 6 minutes ago

  @Teh_Jkr @Optus Go to Spintel … same network for $22 a mth which they reduce to $14 for 6 mths for new customers

• 
  glitch_sun (@glitchsun_) reported 7 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Optus Help (@optus_help) reported 8 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  ARTCvan 🍉 (@ARTCvan) reported 11 minutes ago

  @frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight

• 
  levi ed fletcher (@levied) reported 12 minutes ago

  @optus has the worst customer service. I have tried to cancel my internet 3 times now. Every time I get to my final sign off, the online person discontents, and you then have to go through the entire process again. I switch to @Starlink 2 months ago - very quick internet.

• 
  itsmevjnk (@itsmevjnk_alt) reported 14 minutes ago

  @maxxthum (But like Optus is just as bad anyway, I can barely get a signal on the XPT outside of stations)

• 
  JoshAtticus (@joshatticus) reported 16 minutes ago

  @itsiclassic Waaaaaay harder, my Galaxy S21+ died after I tried replacing the battery myself, and my carrier Optus made it hell to replace my eSIM, I had to wait in a store for 2 hours, and the store couldn't even do anything so they just let me borrow their store phone to call support 😭

• 
  rob2511 (@KymRob25112) reported 16 minutes ago

  Telstra....missed your recharge message because the service has been so fuckung bad for weeks that people's personal SOS devices haven't been working. Have been hotspotting with Optus device.

• 
  Eddy ≅ (@e6dym) reported 18 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

• 
  t ♡ (@jopperatenzos) reported 18 minutes ago

  @Teh_Jkr @Optus happened to me so I changed to Boost who are cheaper. they’re on the Telstra network too!