Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (60%)
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Phone (15%)
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E-mail (10%)
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Wi-fi (10%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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E.K.
(@ekanj) reported
from
Melbourne, State of Victoria
@Optus our internet has been down for the past 4 hours
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Fiona Desmond
(@fadesmond) reported
from
Melbourne, State of Victoria
@Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
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Evan Gale
(@Evan__Gale) reported
from
Melbourne, State of Victoria
@Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
@adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help
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Alex DC
(@notout50) reported
from
Melbourne, State of Victoria
@zachyp35 @Optus I've been having massive issues as well. Sometimes no coverage at all for an hour.
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Cruiizin
(@Cruiizin) reported
from
Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
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James Moore
(@mrjamesmoore) reported
from
Riddell, State of Victoria
@Optus If you could launch a Samsung TV app I’d never bring up the first 2 years again. Pinky promise.
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Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
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Simon Shirley
(@simonshirley72) reported
from
Melbourne, State of Victoria
Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers
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靚仔小圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus
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靚仔小圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.
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Dusa Shah
(@DynamicDusa) reported
from
Melbourne, State of Victoria
@Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Deirdre Ratcliffe
(@d_ratcliffe) reported
@Soheli8 @redruby17 @Optus so whomever has the Optus customer information can apply for credit reports for each of them? The mind boggles!
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Chris Rosser
(@RosserWrites) reported
******, am I glad I’m not an @Optus customer! Honestly why the hell do we allow companies to hold these vast troves of our data?
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Toby Murray
(@tobycmurray) reported
@Optus as a customer likely impacted by your recent #databreach I am appalled that sensitive ID info was restrained at all. What business have you retaining drivers license and passport numbers?? Offer free identity theft prevention to affected customers now
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Jonathon Miller
(@jonathonmiller) reported
@BreeMateljan Absolute garbage move by them. Mismanaged beyond belief. As a former Optus customer, I have no idea of knowing what they currently held in terms of my data, but I haven’t heard a thing from them so far...
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vinciusm
(@vinciusm17) reported
@patrickkeneally I am amazed that optus tells me I am going out of prepaid credit after they bounce my last email. Optus how about giving one free last text as good customer service.
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Not Quite Sure
(@BroChiMin) reported
@parislord @NathanLee @luciedigitalni Yeah so what? The issue with Optus is bank details.
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I'm a Unicorn
(@woopdedoo652) reported
@jacob_633 @artfulbunny @Optus They've been trying to make me do direct debit but they ****** some **** up when they switched me to the new accounts so my direct debit got cleared and I've refused to set it back up, I pay before it's due anyway.
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Adam Nicotera
(@adamnicotera) reported
@Optus They should shut you down permanently for what you’ve done.
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Jay Ahlip
(@ChaserJay) reported
@saltyskin_ @Optus No financial information, but enough for people to commit a **** tonne of fraudulent activity using your identity. No biggie really.
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بر باد رفته
(@mahsa_amini____) reported
@Optus @Sidonie89 if we believe? i thought you were responsible for keeping our personal information safe. and your solution is to change passwords to every account that i have? i have 100 accounts, how's that a solution? I'm done with this ignorance and incompetency.