Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
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Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus massive internet issues along with your router. Promised some things by your resolution team, but no communication for five days. What the Optus!! .... Maybe time for the TIO step in? #optusfail
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CHAMPIONS OF EUROPE💙
(@JeromeKhalaf) reported
from
Melbourne, State of Victoria
They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭
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Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!
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PlungerVax
(@plunger007) reported
from
Melbourne, State of Victoria
Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help
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Fox 🌙 1/2 vaxxed!
(@lux_cobalt) reported
from
Melbourne, State of Victoria
@Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’
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Aussie Chris 🇦🇺🐯🏆
(@Aussie_ChrisC) reported
from
Melbourne, State of Victoria
@Optus Since 1st of July network maintenance, our home internet is now 50% slower
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.
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Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
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Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!
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Fox 🌙 1/2 vaxxed!
(@lux_cobalt) reported
from
Melbourne, State of Victoria
@Optus Bruh. Still down on my end.. an entire week later.
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours
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Anastasia McFeeters
(@AMcFeeters) reported
from
Melbourne, State of Victoria
@Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Fred
(@fiiingers) reported
@lachlanjhodson @Optus support crap. Too clunky hard to get what you need from the right person, on hold forever, I left.
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Hala Abokamil
(@hala_abokamil) reported
Hey @Optus , my 76 yo mother is home alone with health issues, no landline & no active mobile. Yesterday tried to transition from prepaid Optus to another provider but not working. Samsung say device locked but you say no.Please help vulnerable woman without a phone connection 🙏
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Coach✨Craig
(@Wrongly_Excused) reported
@ShelldoHanson @Optus Nothing ever goes down does it? Just add this to the list.
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Sean Rider.. Author-Do Gooder 🇦🇺👨💻🕵🏻♂️👁
(@seanriderbooks) reported
@ivaforgotton Optus is just the retailer. They sell the NBN connection to you. NBN infrastructure is the problem.
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Lachlan
(@lachlanjhodson) reported
For the extra $4 they’re now charging me a month I better be getting my Optus tech support from Gladys herself.
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Maxine Larcher
(@MaxineLarcher) reported
@Optus OMG. I was on chat for an hour with a ‘customer service agent’ who took an hour to figure out they couldn’t help me.
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Cyrano
(@YourNemesis72) reported
from
Bowral, State of New South Wales
@Optus Your customer service people aren't especially helpful.
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Risky Squatpump
(@iampoopsmcgee1) reported
@xglossd I went with Optus for this reason. @Telstra are garbage. Even though Optus has slightly worse coverage I don’t care when I get more data and pay 2/3 the price each month. I’ll look again when it’s time to renew my contract later this year.
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Carol Connolly
(@carolcarcos) reported
Beware Latest scam. Received text allegedly from Optus requesting I update billing info with a link I knew it was a scam. Rang Optus so they could warn other customers. The Customer Service person didn't take it seriously So I am trying to let people know.
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ive forgotton
(@ivaforgotton) reported
Optus NBN down. 15:55 to 16:44. again 18:00 to 18:47 The Worst NBN provider in Australia. The more out sourcing To the Philippines and Asia the more problems.. keep our NBN in Australia.😎