Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
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Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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John Kovac
(@thealien_earth) reported
from
Melbourne, State of Victoria
@Peter_Fitz @VodafoneAU Start every Pin number with # blows the crooks out of the water. And thanks, have been contemplating leaving @Optus (long time customer) for @VodafoneAU Am getting very crap deal compared to what #Vodaphone advertises. Interesting!!
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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Muhammad Zafar
(@xafarr) reported
from
Melbourne, State of Victoria
Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was
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li 🤷🏻♀️
(@li_dpq) reported
from
Melbourne, State of Victoria
Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼
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Vladdy Van Savage
(@VladdyB) reported
from
Melbourne, State of Victoria
Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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helen drinoczky
(@scousehelen) reported
from
Melbourne, State of Victoria
@Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠
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Bornadog through and through
(@Doggiesman) reported
from
Melbourne, State of Victoria
@ElisabethTuckey @Optus Come on @optus give her the use of a mobile till you fix the line
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.
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Mark Gambino 🗿
(@timewaster2000) reported
from
Melbourne, State of Victoria
It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.
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Dr Kate Fitch
(@fitch_kate) reported
from
Melbourne, State of Victoria
@Optus thanks Phil - think we have a shortterm solution 🤞
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Bird 🅱️⭕️ℹ️
(@RandzyBirb) reported
from
Melbourne, State of Victoria
@Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡
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{:ok, Alan}
(@aussiegeek) reported
from
St Albans, State of Victoria
@ryanbigg It’s Optus it’ll be crap
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
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Vladdy Van Savage
(@VladdyB) reported
from
Melbourne, State of Victoria
Optus can suck a bag of *****!😡😣😡😡😡 Utterly Useless Company with lazy ass customer service
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Phillip Lodge
(@phlogga) reported
@SenPaterson @Birmo You mean the government, don't you? A bit fixated, James. The Labor Party doesnt issue passports. How about you demand Optus cover all costs as a consequence of their negligence. That would be more appropriate, dont you think.
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Global Travel Adventures
(@Wolf_Travels) reported
@AnnastaciaMP Now lets see Optus has 9.2 million customers. No idea what % are in Queensland. TMR has how many customer service representatives?. Yeah GOOD LUCK with that one @AnnastaciaMP (Anyone who has or has had an Optus Account in the past is at risk.) Optus need to contact 10,200 on list
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Dwight Walker
(@dwightwalker) reported
I am past customer of @optus but can't ring them as I don't have an account any more - how odd this #databreach is
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louie alipat
(@louiealipat) reported
this Optus data breach is so bad wtf
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Chris Williams
(@composer_chris) reported
So former customers of Optus have also had their personal information hacked? Not only do we not get service from you, but our personal information has also been compromised @Optus ?
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Emily Beano
(@emilybeanies) reported
@RonniSalt @Optus Usually, as part of a major incident like this, they would bring in a specialist crisis management team. But yeah, either they didn't or they aren't listening to them. Or they didn't hire a good one.
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Dwight Walker
(@dwightwalker) reported
this #databreach is a major stuff up of @optus - totally disorganised - I can't communicate with them as past customer except by reply to CEO email or visiting a shop (they'll want photo ID again) - they should have #encrypted my #data not just kept it unencrypted for years
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On Hold-But
(@Not_4_Long) reported
Optus: do you have a 100 points identification? A customer: well, do you have any point of identification?
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Michelle 💉💉💉
(@bloominspring1) reported
@redruby17 @ClareONeilMP @Optus Yes!!! I'm a current customer but received an email stating "as a former Optus customer"... So... Does that mean my current details are actually ok?
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Matt The-Irrefutable
(@Irrefutablematt) reported
surely optus can just provide the names of those effected to gov and gov get them sent out without ppl going into "a customer center" waiting in the DMV forever