Optus

Optus Outage Report in Riddell, Macedon Ranges, State of Victoria

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Riddell, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Riddell, Macedon Ranges, State of Victoria 01/04/2026 22:00

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Riddell, Macedon Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Riddell, State of Victoria

Latest outage, problems and issue reports in Riddell and nearby locations:

  • Frankies1984 Frankie S (@Frankies1984) reported from Melbourne, State of Victoria

    @Optus prepaid sim activation is down?

  • Jizzlobberz ÄDK (@Jizzlobberz) reported from Melbourne, State of Victoria

    @MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.

  • juleshughan jules hughan (@juleshughan) reported from Melbourne, State of Victoria

    On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!

  • valesirexa valesirexa 🔻 (@valesirexa) reported from Melbourne, State of Victoria

    Think I'm gonna need to change phone providers, all these Optus network outages around Melbourne are killing me

  • mrjamesmoore James + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Optus just got the email RE $4 price increase. This on top of the @OptusSport increase is not acceptable. How do I cancel my account?

  • bcmcg89 bcmcg89 ❤💙🏆 (@bcmcg89) reported from Melbourne, State of Victoria

    Did Perth have a gazillion mm's of rain?? WTF happened to the Optus Stadium playing surface?

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem

  • J1M____ Jim (@J1M____) reported from Melbourne, State of Victoria

    @Optus have we got mobile technical issues in the #coburg area? My mobile coverage is terrible and at some points I have nothing.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • richardmelb05 Richie (@richardmelb05) reported from Melbourne, State of Victoria

    I reduce the amount of cigarettes I smoke, she doesn’t. I tell her I’m behind in paying our Optus bills, one them being for the internet service she loves but she does not care, she wants her cigs that she won’t give up, she will care about the Optus bills when she can’t ring me

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Anyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.

  • RJ_Howes Crowded_Howes☸️ ☯️ ☮️ (@RJ_Howes) reported from Melbourne, State of Victoria

    Last week @Optus online help: 'we are sorry that the prepaid internet voucher did not work online. Please seek a refund from @Coles where you purchased it'.

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!

  • marbledspout Felicity Waters (@marbledspout) reported from Melbourne, State of Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • RJ_Howes Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, State of Victoria

    I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus your service seems to be out.. Any ideas?

  • CrossedCeej CorieJCross (🌟CEEJ🌟) (@CrossedCeej) reported from Melbourne, State of Victoria

    @Optus Hi Guys. I appear to be having issues with my Wifi home internet. It says I have a full signal - but the speed is stupidly slow and no web pages are loading. Help

  • jk9370226590 JK (@jk9370226590) reported from Melbourne, State of Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • steele_sports Alby T (@steele_sports) reported

    5 Days no service in USA @Optus We’ve rung My office has rung We’ve been patient We were promised it would be sorted still nothing Can’t call Incompetence Inefficiency #optusfail

  • Optus Optus (@Optus) reported

    @steele_sports Thank you for your reply, Alby. I would recommend contacting our technical support team on +61280825678 (calls from a roaming Optus mobile phone to this number are free). Or, please don't hesitate to send us a DM so we can look further into this for you. - Medina

  • asdfghjulian Julian (@asdfghjulian) reported

    @Optus read the room. With everything hurting our hip pockets at the minute, who thought it would be a good time to raise the prices on rate plans? Absolutely not. I’ve been a customer for 10+ years and now I think it’s time for a change. Preposterous.

  • robharv Robert Harvey (@robharv) reported

    @NBN_Australia Say their outage in 3175 is caused by an “unplanned” outage. @UnitedEnergyAU Say their outage in 3175 was “planned”. Do you guys talk? Poor old @Optus get my abuse as their the ones who take my money.

  • valesirexa valesirexa 🔻 (@valesirexa) reported from Melbourne, State of Victoria

    Think I'm gonna need to change phone providers, all these Optus network outages around Melbourne are killing me

  • lachiebondi lachie (@lachiebondi) reported

    @Optus I’m an Optus One member, allegedly we get premium service…no response to your phone line or messaging service in the app

  • 1constitution Skutch (@1constitution) reported

    Don't go to an Optus Store and expect your phone problems to be fixed @Optus And after being with them since the Brand started three people in the store doing zip laughing with each other couldn't give me the time day "You'll have to ring service..." how my phone doesn't work?

  • Ramy_AK Ramy AK (@Ramy_AK) reported

    @hala_abokamil @Optus I have DMed regarding this issue and I’m awaiting a response from technical support

  • carolcarcos Carol Connolly (@carolcarcos) reported

    @Optus Please let your customers know I received a text allegedly from Optus saying Billing system changing with a link to update your info. I was sure it was a scam. Rang Optus customer service (confirmed not you) But seemed not to take my concerns for customers believing it.

  • musingsofjames James (@musingsofjames) reported

    @Optus Just ported my number to you however I’m stuck in a login loop on MyOptus as I was a previous NBN customer and it’s confused. Can’t message using the app because of it. Can you please help?