Optus

Optus Outage Report in Riddell, Macedon Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Riddell, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Riddell, Macedon Ranges, State of Victoria 01/14/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Riddell, Macedon Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Riddell, State of Victoria

Latest outage, problems and issue reports in Riddell and nearby locations:

  • AntKaplan Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria

    @HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)

  • siyon_x Siyon🌹 (@siyon_x) reported from Melbourne, State of Victoria

    @Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FarronFox Luke (@FarronFox) reported

    @Optus have been a longtime customer and you've helped me out numerous times through DM on here when Optus messaging chat fails, and so I come to you again. I would really like the new Ultra WiFi Gen 2 Modem so I can make use of WiFi 6. Can you please help me out in getting one?

  • Optus Optus (@Optus) reported

    @ColinBoucher Hi there, Colin. I'm sorry to hear you're having some trouble with streaming via the Optus Sport app. We'd be more than happy to assist you with this, please feel free to send us a DM as we're a 24/7 operating team ready to help. - Medina

  • trxii Trixie Tang (@trxii) reported

    Momentarily crushed on the staff at Optus earlier who helped me fix the issue with my SIM card. Hahahahah

  • Ryzigga Ryzigga (@Ryzigga) reported

    @Optus service is a joke. Customer Service team are inept, lazy and anything but a service. Wouldn't be surprised if it was all handled by automated bots. Can't wait to end my 7 yr relationship with them.

  • khajaldesai khajal desai (@khajaldesai) reported

    I have been an Optus customer for more than 4 years now and yet there is absolutely horrible customer service provided. When I told I need to make calls and my work is halted they suggested to port my number in to different service provider.

  • NotoriousNUFC Sh.\neo (@NotoriousNUFC) reported

    @olantekkers Optus sport is one company I’ve never had an issue with

  • Optus Optus (@Optus) reported

    @JSicarii Hi Jesse, we're sorry to hear about the issues with your stream. Has switching the device off and on or uninstalling /reinstalling the app helped? If the issue persists, please DM us your Optus Sport username and we'll assist further. Sarah

  • Optus Optus (@Optus) reported

    @Ryzigga Hi there. I'm sorry to hear you have been experiencing some trouble with your Optus service. If you're still needing support, please feel free to send us a DM as we are a 24/7 operating team ready to assist. - Medina

  • Rose_w_a_thorn Rose M. Neufeld the rose with a thron (@Rose_w_a_thorn) reported

    @BewilderedCat @Optus Awful!

  • BewilderedCat Cat 🐀 (@BewilderedCat) reported

    @Rose_w_a_thorn I still hold a grudge against @Optus from 2004ish. Call them because they had screwed me and their line was “due to our great deals & service we have a higher number of calls than expected”. 45 minutes on hold and the call dropped. I threw the phone, broke it and never used them