Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Optus
Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
@playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole
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Michelle Sheppard
(@MishSheppard) reported
from
Long Forest, State of Victoria
Hey @Optus ! You’re the absolute bloody worst!!! Went to combine my bills bec they put my diff devices on sep bills & I made changes to my contract, now my primary number is registered under another name! I’ve had the number for over ten years!! #ombudsman
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards. Family dependent on me having a l/line as on emergency alarm. ❌❌
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Trung Ly
(@Trung2013) reported
from
Melbourne, State of Victoria
Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.
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Paul Montgomery
(@m0nty) reported
from
Melbourne, State of Victoria
Ho hum, another weekend, another @Optus cable outage. Plus I can’t get my mobile hotspot to work. Suboptimal.
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Daniel Cherny 📰
(@DanielCherny) reported
from
Melbourne, State of Victoria
The overlooked issue in this whole Matt Guelfi thing is that you can’t get an Uber from Optus Stadium.
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌
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Rob Findlay
(@robfindlay) reported
from
Melbourne, State of Victoria
@Optus Internet at my place is non existent and I can’t even get onto your support team
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chiefpad
(@chiefpad) reported
from
Melbourne, State of Victoria
There has been an @optus outage in 3109 for the last THREE DAYS and the only status being reported is "under investigation". Pull your finger out. Maybe also have enough staff on hand during long weekends to at least find out what is actually wrong.
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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Thomas Bailey
(@mr_thomas_bee) reported
from
Melbourne, State of Victoria
.@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.
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Bron Flutterby
(@BFlutterby) reported
from
Melbourne, State of Victoria
@Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible
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Kelly Sargison
(@kelly_sargison) reported
from
Melbourne, State of Victoria
@Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.
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Mark Farrelly
(@MFarrellyphoto) reported
from
Melbourne, State of Victoria
Funny I just realized that customer service is complaining on social media.m and waiting for them to get back to you. @Optus
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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csb
(@csb02174941) reported
@AmyRemeikis Loads of people I know still haven't received their email. Sounds like Optus is trying to limit potential damage as these emails constitute evidence.
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minkatmouse
(@minkatmouse) reported
@Caddy1943 @timburrowes That’s all very well if you are a customer still, many like me left years ago & I still went down with them, I could have called Optus as having **** management back then - they simply couldn’t fix an internet service issue. Could Not.
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BigM
(@qahowa) reported
@lesstenny Wrecking Optus? What a bad omen
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JustJenDell🕸
(@JDee992) reported
@ToMyPirateShip @RavenZech2 @Optus If you were an Optus customer years ago but haven’t heard from them, does that mean you’re OK? How does that fit if your contact details have changed since then??!! 🧐🤨
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Trent
(@trentontheradio) reported
@cindyn @Optus As far as I can tell only emails. Those providers who are MVNOs on the Optus network who wanted to confirm they were not impacted apparently txt customers to inform them however.
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SUPERIOR PAPERS🇺🇸
(@superiorpaper5) reported
Hey, need help with your: ✔essay ✔research paper ✔Term paper Dm me the prompt/Instructions, I’ll write it for you. #APA #MLA I will take or complete your Online Class hw Math Statistics Calc Algebra Trigonometry. Sociology Bio Chem Hist Psych. #optus
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Dwight Walker
(@dwightwalker) reported
maybe @optus #databreach will drive away past customers and customers alike rather than attract them back or make them want to stay customer longer
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Luke Robbie - Warts & All.
(@netsurfau) reported
@KerryWitch ID. Generally, they photocopy them, & must later enter them into your customer record. Along with your other data, address, phone & DOB, that's how they ID you when you call. Optus had Zero security on the data stolen, & have no excuse for such a major failing.
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JustJenDell🕸
(@JDee992) reported
If you were an Optus customer years ago but haven’t heard from them, does that mean you’re OK? How does that fit with people who’ve changed their contact details since then?? 🧐🤨 #OptusHack #OptusDataBreach
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Mandy Moo 🐶🧘🏼♂️🎼
(@Moo5Sa) reported
@AmyRemeikis The plus side to this is apparently Optus is sending the message to those people that have had the most data exposed first and then others that have had less exposed. I got my message on Saturday but no information about which data was of mine is a problem.