Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (15%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
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 Melbourne |
Internet | |
| Melbourne |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.
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Jag Kulatunga
(@Lankaprince) reported
from
Melbourne, State of Victoria
@Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃
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Sonny Kieu
(@sonnykt) reported
from
Melbourne, State of Victoria
have to use #VPN due to @Optus intl routing issues since this afternoon
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Adam Langley
(@ac1ionm4n) reported
from
Melbourne, State of Victoria
@Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.
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David O'Brien
(@david_obrien) reported
from
Melbourne, State of Victoria
I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.
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Peter Klaaysen
(@peterk8384) reported
from
Melbourne, State of Victoria
@Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.
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Melissa Brown
(@MelissaBrownABC) reported
from
Melbourne, State of Victoria
This @Optus outage is ridiculous. It’s now been 24 hours!
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Natatree
(@natatree) reported
from
Melbourne, State of Victoria
So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬
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Teddy Transcendent
(@teddytranscends) reported
from
Melbourne, State of Victoria
Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
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Shar Buendia
(@sharbuendia) reported
from
Melbourne, State of Victoria
Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!
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EVNadelaide ⚡🍐
(@EVNadelaide) reported
from
Melbourne, State of Victoria
@Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
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Mark Hansen
(@markjbhansen) reported
from
Melbourne, State of Victoria
@Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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Damien Hashemi
(@DamienHashemi) reported
from
Melbourne, State of Victoria
*******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.
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Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@optus outage. 3150 victoria. Come on guys you can do better in this day and age
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nikos Giannakaros
(@dontfollownikos) reported
@Optus, I have experienced countless issues with their mobile and 5G internet plans. App is terrible and constantly breaking, forcing me to reset my password over and over again. And to top it off, the data breach leaked my driver's license details. #Optus #CustomerExperienceFail
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Jean-Paul Bartolomei
(@ultimablackmage) reported
Thanks to @Optus & their ongoing "upgrade" to my tower, killing my @VodafoneAU mobile service on top of my 5G Home Broadband... I found out my sister spent an hour trying to call me about a family death! I literally got a call AFTER leaving the cell tower covered area! 🤬
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Dorothee
(@regan_23) reported
Hi @Optus, what's the ETA for the mobile broadband issues in 3196? The outage map doesn't show anything, but it's been ongoing since Friday night.
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Lexicon
(@Lexicon_93) reported
Had one of the best experiences ever with @Optus customer support. Me and my man Tony bonded and became buddies over the course of my refund. Help me get this man a raise #givetonyaraise
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PolarK
(@Karina_Melbs) reported
@ClareONeilMP @Optus @dfat it really is time to sort out the issue with blocking our hacked passports in the DVS. You have all said "oh it's simple if you want to prove ID - just take passport into an office & show it". Except that doesn't work. Hasn't worked for Centrelink. /2
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Optus
(@Optus) reported
@dontfollownikos We do apologise that you've had some trouble sending a DM, Nikos. It looks as though we're also speaking via our Optus Facebook page. We'll continue to assist there. Zac
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Optus
(@Optus) reported
@JasonABowman Hey Jason, thanks for getting in touch. I'd suggest resetting your network settings on your phone, and even try selecting the Optus network manually. If you continue to have issues after that it'd be best to speak with AT&T support so they can investigate - Aron
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Nikos Giannakaros
(@dontfollownikos) reported
@Optus, I have had enough of your terrible service and lack of customer support. From constant app issues to data breaches and ineffective cancellation processes, your company has failed to provide the level of service I expected from a massive brand. #Optus #CustomerServiceFail
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Karen-gets-fit
(@doit4gin) reported
@Optus when are you going to fix the tower in Chelsea, Vic? No internet all weekend, and still down today. Paying for a service I can't use and need
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Jackie Joy
(@jackiejoyjacobs) reported
@OMservies Yeah great (NOT). Can't sign in since Optus was hacked. Some Charges have gone up by 400% since last year, (great for inflation!) 'Long expiry' reduced from 1/2 year to 1/8 year. $5 top-ups for data and talk gone. Great way to stay in business (NOT).