Optus Outage Report in Riddell, Macedon Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
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Fox 🌙 1/2 vaxxed!
(@lux_cobalt) reported
from
Melbourne, State of Victoria
@Optus Bruh. Still down on my end.. an entire week later.
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PlungerVax
(@plunger007) reported
from
Melbourne, State of Victoria
Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.
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Anastasia McFeeters
(@AMcFeeters) reported
from
Melbourne, State of Victoria
@Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.
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Aussie Chris 🇦🇺🐯🏆
(@Aussie_ChrisC) reported
from
Melbourne, State of Victoria
@Optus Since 1st of July network maintenance, our home internet is now 50% slower
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CHAMPIONS OF EUROPE💙
(@JeromeKhalaf) reported
from
Melbourne, State of Victoria
They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭
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Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus massive internet issues along with your router. Promised some things by your resolution team, but no communication for five days. What the Optus!! .... Maybe time for the TIO step in? #optusfail
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup
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Fox 🌙 1/2 vaxxed!
(@lux_cobalt) reported
from
Melbourne, State of Victoria
@Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’
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Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.
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Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jody
(@Jodz_R) reported
@JSoccerMagazine We can in Aussie on Optus sport now. Excellent service actually but expensive ($25au a month). Optus also have premier league and a few other leagues that I don't care for.
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Tone Deff
(@itstoneee) reported
Does anyone else pay for @optus NBN and @OptusSport and get kicked off every 3 minutes you are trying to watch EPL. Then everytime you refresh you have to watch those god awful Ashley Martin hair growth ads over and over again?
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Owen Brandt
(@owenbrandt) reported
@Optus your customer service has gone downhill over the last month. For a customer of over 11 years, I’ve been treated appalling. Monies owed, been promised call backs and doesn’t eventuate. Just a terrible experience
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Pat Miller
(@PatMiller494) reported
@Telstra Y'know if the vague service I get from Telstra is through Twitter, there's a problem. Optus next door had a real human who said 'fine'. Not the sharpest but they tried to help. Just transferred to Optus. Internet and Starlink - same. Pissweak, Telstra @telstra #telstrafail
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A Bran nu Dae
(@Jan41475593) reported
Just tried to discuss issue with Optus to no avail.Want them to send relatives mobile monthly a/c to his administrator for payment.Too hard for them,want to direct debit but it has to come out of trust a/c Optus not good to deal with.I give up.Will get him to use another carrier.
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Oz Guindian
(@OGuindian) reported
@Optus Hi the network status for Calla Grove Pendle Hill NSW 2145 show reduced service. Is there any time frame for this outage. Can you please let me know. Thanks
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Rebecca Huntley
(@RebeccaHuntley2) reported
@Optus Just DMed you but now into hour 2 of being on hold ... maybe just change the horrible music I am being forced to listen to and stop that innane voice saying my call is important to you because it clearly is not ...
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Owen Brandt
(@owenbrandt) reported
Credit when credit is due. @Optus social media team saw my rant and Dillon sorted it out in 10 minutes. Saved a customer that was about to cancel
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Stray
(@Stray2617) reported
@benlemberg @Optus It wasn't that they were hacked, but how they handled it. No real apology and first, they were more interested in saying they had lawyers if anyone sued, so I bailed. And yeah they're all bad but Optus has been worst for me.
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Rebecca Huntley
(@RebeccaHuntley2) reported
How can a call be very important to you @Optus when you put customers on hold for more than 1 and a half hours to fix a problem you created? Asking for a friend ...