Optus

Optus Outage Report in Riddell, Macedon Ranges, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Riddell, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Riddell, Macedon Ranges, State of Victoria 02/02/2026 02:30

February 02: Problems at Optus

Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Riddell, Macedon Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Riddell, State of Victoria

Latest outage, problems and issue reports in Riddell and nearby locations:

  • ekanj E.K. (@ekanj) reported from Melbourne, State of Victoria

    @Optus our internet has been down for the past 4 hours

  • fadesmond Fiona Desmond (@fadesmond) reported from Melbourne, State of Victoria

    @Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • Evan__Gale Evan Gale (@Evan__Gale) reported from Melbourne, State of Victoria

    @Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    @adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help

  • notout50 Alex DC (@notout50) reported from Melbourne, State of Victoria

    @zachyp35 @Optus I've been having massive issues as well. Sometimes no coverage at all for an hour.

  • Cruiizin Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria

    @NBN_Australia down at the new place, now the dreaded one hour call with @Optus

  • mrjamesmoore James Moore (@mrjamesmoore) reported from Riddell, State of Victoria

    @Optus If you could launch a Samsung TV app I’d never bring up the first 2 years again. Pinky promise.

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • simonshirley72 Simon Shirley (@simonshirley72) reported from Melbourne, State of Victoria

    Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    @Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • d_ratcliffe Deirdre Ratcliffe (@d_ratcliffe) reported

    @Soheli8 @redruby17 @Optus so whomever has the Optus customer information can apply for credit reports for each of them? The mind boggles!

  • RosserWrites Chris Rosser (@RosserWrites) reported

    ******, am I glad I’m not an @Optus customer! Honestly why the hell do we allow companies to hold these vast troves of our data?

  • tobycmurray Toby Murray (@tobycmurray) reported

    @Optus as a customer likely impacted by your recent #databreach I am appalled that sensitive ID info was restrained at all. What business have you retaining drivers license and passport numbers?? Offer free identity theft prevention to affected customers now

  • jonathonmiller Jonathon Miller (@jonathonmiller) reported

    @BreeMateljan Absolute garbage move by them. Mismanaged beyond belief. As a former Optus customer, I have no idea of knowing what they currently held in terms of my data, but I haven’t heard a thing from them so far...

  • vinciusm17 vinciusm (@vinciusm17) reported

    @patrickkeneally I am amazed that optus tells me I am going out of prepaid credit after they bounce my last email. Optus how about giving one free last text as good customer service.

  • BroChiMin Not Quite Sure (@BroChiMin) reported

    @parislord @NathanLee @luciedigitalni Yeah so what? The issue with Optus is bank details.

  • woopdedoo652 I'm a Unicorn (@woopdedoo652) reported

    @jacob_633 @artfulbunny @Optus They've been trying to make me do direct debit but they ****** some **** up when they switched me to the new accounts so my direct debit got cleared and I've refused to set it back up, I pay before it's due anyway.

  • adamnicotera Adam Nicotera (@adamnicotera) reported

    @Optus They should shut you down permanently for what you’ve done.

  • ChaserJay Jay Ahlip (@ChaserJay) reported

    @saltyskin_ @Optus No financial information, but enough for people to commit a **** tonne of fraudulent activity using your identity. No biggie really.

  • mahsa_amini____ بر باد رفته (@mahsa_amini____) reported

    @Optus @Sidonie89 if we believe? i thought you were responsible for keeping our personal information safe. and your solution is to change passwords to every account that i have? i have 100 accounts, how's that a solution? I'm done with this ignorance and incompetency.