Optus

Optus Outage Report in Robertson, Wingecarribee, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Robertson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Robertson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Robertson, Wingecarribee, State of New South Wales 11/08/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Robertson, State of New South Wales

Latest outage, problems and issue reports in Robertson and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • YourNemesis72 Cyrano (@YourNemesis72) reported from Bowral, State of New South Wales

    @Optus I have 4 contracts and you can't help me save!

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • YourNemesis72 Cyrano (@YourNemesis72) reported from Bowral, State of New South Wales

    @Optus Your customer service people aren't especially helpful.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • awkward_rants thedoctordonna (@awkward_rants) reported

    Turns out @optus are a fault if your number share keeps breaking. I have finally googled and I'm not alone in having way too many disconnections. I have wasted dozens of hours on tech support and I'm finally leaving #leaveoptus

  • vii_lauren Lauren (@vii_lauren) reported

    Has anyone else who is on Optus been up to Cairns and had problems with the internet being really slow? My phone is being a problem right now so I don’t know if it was that or the service

  • slimsecrets Slim Secrets (@slimsecrets) reported

    @Optus is there an issue in Malvern Victoria as phone reception has been terrible for a few days now? Thanks

  • MattiGroves Matthew Keith Groves (@MattiGroves) reported

    @Optus Still no Optus phone or internet at all since 10 Feb. This afternoon your support team STILL couldn’t help at all as most of their own diagnostic tools were down! You disempower your own support team. You disrespect your customers. How can #Optus be so appallingly #mismanaged?

  • Baramundis Piotr Skwarski (@Baramundis) reported

    @Optus If you can’t wait at least give your paying customers some quality. I stopped watching EPL on here for ages coz your 720p max is basically 480p. 6 months later I jump on because yes I pay for this crap and again it still looks like crap. How can you not do better in 2022 ?

  • crackerscraigo Crackers (@crackerscraigo) reported

    @pixeltoofar @Optus Never heard of it, so they use Telstra by the look of it.

  • khudaifaujdaar Ash (@khudaifaujdaar) reported

    @Optus any idea if there is an outage we in 2165. No nbn Internet and your online info suggests there is no outage.

  • awkward_rants thedoctordonna (@awkward_rants) reported

    @Optus If you can help at this stage sure.

  • DantheACCP DanR (@DantheACCP) reported

    @WAAMBMEDIC Was almost nearly tempted to switch back to @optus from @Telstra last week for International call inclusion but…5G coverage remains better with T, & to their credit T’s service when I called to negotiate was 👌,they didn’t want me to leave-great deal offered. Recommend switch.

  • iamryandrake Ryan Drake (@iamryandrake) reported

    Honestly @Optus have the worst customer support team in Australia. Prove me wrong.