Optus

Optus Outage Report in Saint Leonards, Greater Geelong, State of Victoria

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Saint Leonards, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Saint Leonards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Saint Leonards, Greater Geelong, State of Victoria 10/07/2024 00:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Saint Leonards, Greater Geelong, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Saint Leonards, State of Victoria

Latest outage, problems and issue reports in Saint Leonards and nearby locations:

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’

  • JeromeKhalaf CHAMPIONS OF EUROPE💙 (@JeromeKhalaf) reported from Melbourne, State of Victoria

    They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Bruh. Still down on my end.. an entire week later.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • Aussie_ChrisC Aussie Chris 🇦🇺🐯🏆 (@Aussie_ChrisC) reported from Melbourne, State of Victoria

    @Optus Since 1st of July network maintenance, our home internet is now 50% slower

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • indigojelly n (@indigojelly) reported

    @joshgnosis I’m done with Optus, the data breach and their lack of action/communication is icing on the cake of the appalling customer service I’ve experienced throughout the last two years #optusfail #OptusDataBreach

  • Distincctt Distincctt. (@Distincctt) reported

    @bazmorganzx @Optus may you please fix this issue, it has been happening multiple times

  • dr_fearenstein Doctor Fearenstein (@dr_fearenstein) reported

    @abcnews that story about the Optus hack with the dodgy situational acting was ******* terrible. Please.. Good for a laugh but now I have to wash my eyeballs.

  • Rooandjoey Gaenor Dixon (@Rooandjoey) reported

    @optus I have been waiting 140 minutes for service- what are your wait times? Any chance of some service so I can get on with my Saturday afternoon?

  • sunsetriver88 Jax (@sunsetriver88) reported

    @tobycmurray @Jeremy_Kirk Optus (complaints) staff advised me "because I was a former customer", expiry dates were not exposed (licence). That makes it seem like for current customers, it may be a different story...?

  • AdeleTweets19 Adele (@AdeleTweets19) reported

    @abcnews They need to communicate to each customer individually as to whether their information has been compromised, and if so, what information. Do better, @Optus!

  • TypikalSpike TypikalSpike (@TypikalSpike) reported

    @9NewsMelb **** @Optus why should I pay any bill I have outsranding

  • jules57304072 jules (@jules57304072) reported

    @jaimyn_m @RonniSalt So part of my email from Optus read: “Upon discovering the cyberattack, we immediately took action to shut it down to protect your information.” That’s like shutting the gate after the horse has bolted!

  • stoicsnake Stoic Snake (@stoicsnake) reported

    Let’s not forget telecom companies do not NEED customer ID provided their bill gets paid. I promise phones really will function just fine without knowing customer passport numbers. No, the the only reason Optus record that info is so police can spy on Australians #OptusDataBreach

  • preeto8 Poonam Chhibber (@preeto8) reported

    Hi @Optus your chat with us/message option on the website is buggy. It's not working. I can log into my account just fine, but the chat feature is not working. Is there another link I can use? Low on phone memory, I can't download the app yet.