Optus

Optus Outage Report in San Remo, Bass Coast, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in San Remo, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in San Remo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in San Remo, Bass Coast, State of Victoria 12/01/2023 15:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near San Remo, Bass Coast, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near San Remo, State of Victoria

Latest outage, problems and issue reports in San Remo and nearby locations:

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.

  • mr_thomas_bee Thomas Bailey (@mr_thomas_bee) reported from Melbourne, State of Victoria

    .@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.

  • cbzrifleCSGO cbzrifle (@cbzrifleCSGO) reported from Melbourne, State of Victoria

    @iyencs @Optus help the man fools

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.

  • spanpom RSR (@spanpom) reported from Melbourne, State of Victoria

    @Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus

  • Shami2512 Shamila Gopalan (@Shami2512) reported from Melbourne, State of Victoria

    @Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible

  • Aaron_Geary AJG (@Aaron_Geary) reported from Melbourne, State of Victoria

    @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

  • tina_sav Tina Savidis (@tina_sav) reported from Melbourne, State of Victoria

    The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth

  • kenyathes Brian (@kenyathes) reported from Melbourne, State of Victoria

    @TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡

  • kelly_sargison Kelly Sargison (@kelly_sargison) reported from Melbourne, State of Victoria

    @Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯

  • itsabelslife Bella 🎡 (@itsabelslife) reported from Melbourne, State of Victoria

    Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!

  • DavoGunner Davo (@DavoGunner) reported from Melbourne, State of Victoria

    @Optus hope the EPL games tonight don't have buffering issues as per yesterday's games. The content is brilliant, (well done there!) but the buffering and delay is not. Thanks

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable

  • bunghole42 Bung (@bunghole42) reported from Melbourne, State of Victoria

    @GlennHampson Depends on how long for. In May I changed my plan with Optus to include 4GB international data and all calls worked a treat in US for month. Its a $40 plan with 80GB of data here too.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

  • Borgus17 Borgy 🇦🇺 (@Borgus17) reported from Melbourne, State of Victoria

    @AnthonyGeurts1 ****. Looks like I have to get Optus Sport now 😂

  • BFlutterby Bron Flutterby (@BFlutterby) reported from Melbourne, State of Victoria

    @Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaHurst19 Beck JoinYourUnion💧😷 🌱 (@RebeccaHurst19) reported

    @KoparaFallsKid Optus texts me my phone bill, frequently in the early hours of a weekend day. It’s so nice to wake up to. Also my Body Corporate sends me the next quarterly bill straight after I pay the last one. I am never allowed to be caught up. It gives me the pips.

  • jakewoman Caroline Jakeman (@jakewoman) reported

    Has anyone got anything good to say about Optus internet technical support, because my experience over the last coup,e of months is woeful. Telstra here I come - maybe?!

  • seanf28 seanfitzpatrick (@seanf28) reported

    @Optus can I please have someone contact me and fix my billing issue. I have made so many calls and no one seems to be able to correct a random number on my account. Do I have to cancel my credit card to stop the payment? Help!!!!

  • vanessa_young56 Vanessa Young (@vanessa_young56) reported

    @RonniSalt @MeredithGow1 @Telstra In the end we got an aerial, on the advice of our son in law. Optus wavered between; Not calling back Lying Apologising & my favourite; saying we should never have had the service in the first place. I wish I was kidding about the antidepressant, but no 😡🤬

  • tweegsie Teewaan (@tweegsie) reported

    Something happening with your mobile network? Calls are dropping upon connection. @Optus

  • AgentBasil Kim Fitzgerald (@AgentBasil) reported

    @RonniSalt @Telstra I have found with Telstra (and Optus), that they both respond more quickly to complaints on Twitter as they seem to have their better customer focused staff monitoring. Interested to see how you go !

  • JayDzed Sparkling Assault Wasps is my next band name (@JayDzed) reported

    @DaveMilbo HFC is an utter shitshow and should never have been even considered for being included in the NBN. It was purely an excuse to give shiploads of government funds to Telstra and Optus* for their shitty cable TV networks. 1/x

  • ComradeinQld Daphne Truesdale 🐨🐘🐾🌳🌏 (@ComradeinQld) reported

    @RonniSalt @Telstra Switched to Optus after being a lifelong Telstra customer. Have never looked back. Excellent, responsive customer service.

  • Roblmcrob MsMc (@Roblmcrob) reported

    @MiaCamp40513113 @RonniSalt @Telstra Optus had the same impact on me after NBN connection. Lied, failed at "service" and lost our custom after 25+years.

  • chrisSWteacher Christine (@chrisSWteacher) reported

    @flanker62 @SpotlightForYou @Telstra A friend just got the Telstra service carried by the Aldi card $25/month. Unlimited calls & a lot of data. Similar to what I have with Optus for $35/month