Optus Outage Report in San Remo, Bass Coast, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in San Remo, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in San Remo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (22%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
Live Outage Map Near San Remo, Bass Coast, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near San Remo, State of Victoria
Latest outage, problems and issue reports in San Remo and nearby locations:
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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Zoe Johnston
(@zoejohnston3) reported
from
Melbourne, State of Victoria
@Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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unpocoloco
(@unpocoloconino) reported
from
Melbourne, State of Victoria
@Optus is still shit in SE Melbourne for the last 2 days i havent been ableto watch fetch. The internet is effectively down as i cant wven speed test. The customer service line is so disorgsnised and painful that registering the issue is too hard. Better not charge me full price
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wooozer
(@woooz3r) reported
from
Melbourne, State of Victoria
@Optus Two hours and no internet. You need to do better and sort your shit out.
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@PSyvret Medicare has now graciously consented to cancel its proposed oversized price increase for 2020. Optus Sports has also wisely suspended payment for my monthly subscription until 1 June.
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail
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Shane Mauricio Luis
(@SHodder89) reported
from
Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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𝔏𝔦𝔫𝔵𝔵 | TRDT
(@LinxxR6) reported
@Optus fix your ******* dogshit internet ya flops. Keep paying for things that never work, kinda getting annoying.
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AndrewR
(@arose62) reported
@Optus buffering, halting, stuttering, unwatchable streaming movies... We've learned not to try after 8PM, but now you're screwing up in the middle of the day 😢 Why won't you investigate and/or fix this ??
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Marquis d'Killara
(@pfbt) reported
@optus, 4G speed have dropped dramatically this weekend. Where I am, it’s dropped from around 15–20 Mbs down, to around 2–3 Mbs down. 😳
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Uncle Jack Diaz
(@only1jackwalker) reported
@hasumpstuffedup Life. Death. Taxes. And scheduling the worst umpires at Optus Stadium
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Jimmy
(@Jimmy0773) reported
Be warned of these sub hub subscriptions, especially Netflix, you can pick it, but there is no way to link it even though they say you can. watch your sub monthly price, cause you will get charged again. The setup is poor, Don't trust Optus. #optus
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Here's Pete
(@Heres_pete) reported
@NBN_Australia Thanks for your response Sherief. Thankfully this outage was only 30 mins. After the last one (48 hrs) I feared the worst! Unfortunately reaching out to my provider @Optus is a waste of time - their service is non-existent. I need a provider that actually has service.
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AndrewR
(@arose62) reported
@Optus Blah blah blah ... Previous DMs have never led to anything being done (maybe you pat yourselves on the back?) Previous regular speedtest results have never led to anything being done. (maybe you laugh at me?) Instead of paying Gladys a huge wage, you could have investigated & FIX
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Rae Bassett
(@raejada) reported
@McAfee did you know your wifi secure service with @Optus is blocking access to @googleanalytics Just one of the biggest website services in the world!
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Jimmy Trifti
(@JimmyTrifti) reported
@ConZ0503 @Optus Con. Go TPG. That’s why I left Optus. Same experience and continuously having capacity issues at night . They allowed me to leave my contract early, as they acknowledged the issue, but unable to resolve. Never again @Optus .
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Tom
(@BluePlaysGames) reported
Ofcourse Fortnite is popping off when @Optus is down causing me to be offline for the past few days 😭