Optus Outage Report in San Remo, Bass Coast, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in San Remo, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in San Remo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (4%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near San Remo, Bass Coast, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
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| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near San Remo, State of Victoria
Latest outage, problems and issue reports in San Remo and nearby locations:
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me
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Bruce T
(@bthomps22) reported
from
Melbourne, State of Victoria
@NBN_Australia So can I regard this maintenance as essential or is it non-essential but not limited? Optus says it is to get more customers into the network. And you can’t do it overnight or at the weekend?
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Fox 🌙 1/2 vaxxed!
(@lux_cobalt) reported
from
Melbourne, State of Victoria
@Optus Bruh. Still down on my end.. an entire week later.
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Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus massive internet issues along with your router. Promised some things by your resolution team, but no communication for five days. What the Optus!! .... Maybe time for the TIO step in? #optusfail
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💧💧 Llewellyn Griffiths
(@llament) reported
from
Melbourne, State of Victoria
@Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection
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Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!
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CHAMPIONS OF EUROPE💙
(@JeromeKhalaf) reported
from
Melbourne, State of Victoria
They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.
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Aussie Chris 🇦🇺🐯🏆
(@Aussie_ChrisC) reported
from
Melbourne, State of Victoria
@Optus Since 1st of July network maintenance, our home internet is now 50% slower
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.
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SUZIE DAMJANOVIC
(@SuzieDamjanovic) reported
from
Melbourne, State of Victoria
@weluvubritneyxo OHHH EM GEEE!!!!!! WELL firstly check your IG inbox . Secondly.. Optus sends a text message saying lines will be DOWN for 45 minutes!!! I HAD 5 STROKES AND 6 HEART ATTACKS... apart from that IM 👌👌👌
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Fox 🌙 1/2 vaxxed!
(@lux_cobalt) reported
from
Melbourne, State of Victoria
@Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’
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Longy
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@M_1tch I reckon on a larger ground such as Optus cats will fall apart again, Dee's no issue. Will be a open finals series for sure.
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Longy
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@Kristin542 @maggiepies2010 It's their system, it can't handle the traffic.. as expected like every online live sports platform. They all fail.. same itg Optus Sport with the World Cup, Stan all year with the Rugby.. they just aren't up to it.
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s2art
(@s2zart) reported
from
Melbourne, State of Victoria
Using my iPhone 12 Pro to access the internet as my NBN Cable modem is down, since 07:30 @Optus
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NatyG ♌
(@natyibetta) reported
from
Melbourne, State of Victoria
@edenxjune I don't think that awful Optus surface helps only Dusty would be better than him
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Janice Derwin
(@HallDerwin) reported
@Deanishes @Optus I have been an Optus customer since my son was in high school and he is now 45 years of age. Does this make me one of the oldest customers of Optus? What of my life‘s records have been compromised?
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Service NSW
(@ServiceNSW) reported
@lizhampton_14 Hi Liz, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2
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Service NSW
(@ServiceNSW) reported
@netpraxis Hi Neil, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers who need to replace documents can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).
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Service NSW
(@ServiceNSW) reported
@KateEmerson88 Hi Kate, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).
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Solotimeyellow
(@solotimeyellow) reported
@RNBreakfast @karenandrewsmp The current Optus issue is not a ransomsware attack.
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DrHallstrong-Port Hughes, Tipping & Horse Racing🏇
(@hallstrong1) reported
Heads up dear friends. Just got off the ph with my tech man. If you've ever had a service with Optus in any format; mob, internet, sports subscription etc, from 2017 until now. For even a brief time, your personal details are now stolen.
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Cheryl Cooper 🇦🇺😷
(@Writeobsessed) reported
@RealTimFerguson @IBSimmo Hey Tim, my auto payment was immediately reversed out. I didn’t do it. Could the hackers have set this up? What does it mean to Optus if all direct debits fail??
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Service NSW
(@ServiceNSW) reported
@cjones1087 Hi Chris, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).
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Service NSW
(@ServiceNSW) reported
@charsarlotte Hi Rebecca, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers who need to replace documents can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).
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Service NSW
(@ServiceNSW) reported
@thoughtofsaying Hi thoughtofsaying, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2