Optus Outage Report in San Remo, Bass Coast, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in San Remo, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in San Remo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (63%)
-
Phone (15%)
-
Wi-fi (10%)
-
E-mail (8%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near San Remo, Bass Coast, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near San Remo, State of Victoria
Latest outage, problems and issue reports in San Remo and nearby locations:
-
Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus
-
𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.
-
Ben Holley
(@parrottrees) reported
from
Melbourne, State of Victoria
Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.
-
Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.
-
Leeds United Librarian
(@LeedsLibrarian) reported
from
Melbourne, State of Victoria
@1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)
-
Craig Gardiner
(@cwgardiner) reported
from
Melbourne, State of Victoria
Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think
-
Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
-
Lachlan Kingsford
(@thelochok) reported
from
Melbourne, State of Victoria
@Optus There's a big old blackspot in Bundoora, between University Hill and the ring road. It's been there months, and it's not my phone (although your support _helpfully_ insisted it was). Can it be fixed please?
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.
-
Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?
-
Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle
-
Ant Kaplan
(@AntKaplan) reported
from
Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.
-
NextLevel Bloodstock
(@nextlevelbstock) reported
from
Melbourne, State of Victoria
@Optus what the hell is going on with the internet outage in Brighton??? 4 Days!!! It would be ok if I could get mobile reception to hot spot but unfortunately I’m with Optus so that’s no good either because your coverage at my house is garbage. 😡😡😡😡🤬🤬🤬🤬🤬🤬
-
Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)
-
Steve2711
(@steve060162) reported
from
Melbourne, State of Victoria
@Kerryne0 @7NewsMelbourne Yeah he still pissed he didn’t get the grand final that couldn’t be played anywhere else but WA I remember him saying he will cut restrictions down so you could have 60plus thousand at Optus got his nose out of joint when it went to Queensland now kick the Vic
-
Lachlan Kingsford
(@thelochok) reported
from
Melbourne, State of Victoria
@Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus really bad NBN service in Toorak the last week !!!!
-
James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.
-
James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Florinda
(@Florind14001697) reported
@Optus Thanks, my credibility with our employers are getting quite thin. Two outages in 6 days is stressful. Please provide incident case number for today’s outage. Lodged a complaint with telco ombudsman too.
-
sc public
(@scpublic) reported
@Optus - outage in Denistone / Eastwood NSW - please fix ASAP as internet needed for WFH.
-
Tom Brown
(@TmB12321) reported
@Optus you give a customer of 10 years the wrong info and waste hours of my weekend then your retention team hangs up and doesn't call me back? How do you keep your customers?!
-
Sean Morahan
(@SeanMorahan) reported
@Optus Nice to get a reply here. Been waiting on your “24/7 customer service” for over an hour with no reply.
-
GAGANDEEP SAHNI
(@gagansahni75) reported
@Optus NBN service not working today, any reported ongoing issue?
-
itslouisa
(@itslouisa) reported
@Optus Ridiculous! We had working cable internet with you guys and the day you make us change to @NBN_Australia, there’s an outage. Don’t think I could get more unimpressed if I tried.
-
MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
@Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.
-
LeWis 🕵️♂️
(@TruthOath) reported
@Optus I am an intermittent user. Watch the odd game now and again. Nothing but problems of recents??? Last season it was fine?
-
S@M 💫
(@WtffSamm) reported
@ps26_11 Optus stadium looks damn attractive 🔥🔥
-
Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
@gmtaylor @simonjob @Telstra We don’t have a choice about being a customer because Optus can’t supply to this house because of the fall of the aerial cable. But the quality of the service we’re getting helps me understand some friends who moved so they could have fibre to the node!