Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/07/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • purplevelvet Elizabeth Enders (@purplevelvet) reported

    @Optus Hi Optus, problems in Macedon today? We’re having connection issues.

  • MedicalGuyPete Peter Clarke (@MedicalGuyPete) reported

    @disastayli @originalbeth_ Optus has a history of not buying enough allocation for the number of users and you pay the price for poor speeds. You can check websites of others like Aussie Broadband, put in your address and they will provide you with a speed guide for your node with them.

  • __R_Adair__ Ryan (@__R_Adair__) reported

    @Optus Have sent me a message telling me “good news” they are upgrading my 5G coverage and my internet will be down for a day a total of 10 times since July 2021. A total service interruption period tally of 38 days in 9 months where service has been interrupted. Farce. #Optus

  • youbeabhishek Abhishek R (@youbeabhishek) reported

    @Optus my Australian sim stops working all of a sudden when I am overseas. Trying to reach out to the technical team for assistance for esim issuance. After 3 hours of international calls and 200$ in damages I still don’t have network!

  • rovingrob Rob Scriva (@rovingrob) reported

    @Optus @Aussie_BB how do I complain about coverage at my house which is within 3kms of the adelaide CBD not regional Australia. It’s just outrageously poor. Do I need to churn to a Telstra to fix it? It’s complete crap.

  • nerdrhage Geek Of Oz (@nerdrhage) reported

    @Optus Would be nice if the Maintenance you started on January 28th was finished.. It's two months on, and yet no word when 5g is coming back up.. Please fix this, its making you look completely unprofessional.

  • HarshBh25387402 Harsh Bhardwaj (@HarshBh25387402) reported

    @DodoAustralia @Optus hi Optus please jump into this conversation @DodoAustralia customer service is blaming you to activate a SIM card that is not received by me yet.

  • 1010Brooklyn *___* (@1010Brooklyn) reported

    @Max_Sopel @iheartguitar @Optus The app right now sucks. I have internet though.

  • iheartguitar Peter Hodgson (@iheartguitar) reported

    Anyone else having @optus internet trouble? Home 4G is out and I can’t log in even on my non-Optus phone in either the browser or Optus app, and the network disruption site isn’t loading.

  • JimDavids5 Jim Davids (@JimDavids5) reported

    @MikeLUHG2 Optus are Australian though. Most in Aus couldn’t give a **** about England, probably happy about all the English failure.