Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/05/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FistHound00 Fist_Hound00 (@FistHound00) reported

    @Optus is there an outage in Noble Park? The internet is connected but I can’t load anything up

  • sachimo2000 Chris Rogers (@sachimo2000) reported

    @Aussie_BB Looking at Down Detector it looks like only Aussie is down. We just moved over 2 weeks ago and I hope this doesn’t become a trend (had maybe 1 issue in the previous 12mths with Optus prior).

  • ToofaanBaba Satya Prasad (@ToofaanBaba) reported

    @robynbryant33 Everything awesome in the pic, only thing that worries me is the 1 bar of network that telstra is giving you. My optus is better, they give me 2 bars!

  • MansourNatalie Natalie Mansour (@MansourNatalie) reported from Sydney, State of New South Wales

    @Optus - are there any issues with service in Liverpool LGA - my calls keep dropping out and keep getting call failures.

  • asferiver asferiver (@asferiver) reported

    @Roblox @ConfidentCoding AYO! FIX AUSTRALIAN OPTUS SERVER 1000MS LAG.. IT HAS BEEN 17 DAYS! FIX IT NOW

  • SciberrasKye Kye Sciberras (@SciberrasKye) reported

    @Optus can you please make a half decent network for people.Your stupid 5G hasn’t been working for the past month even with the entertainment package I’m stating to believe even Telstra is better than Optus

  • zxperr1 240frames ZYPEX (@zxperr1) reported

    @Ceice @Optus my internet is very slow

  • JeevesCarruso Jeeves 🇦🇺 (@JeevesCarruso) reported

    @_Boondie_ Sure did, although that first quarter was horrible. Winning % there is better than our winning % at Optus.

  • cchyj3 cchyj (@cchyj3) reported

    @timcarabott @Optus It just sucks. I even can not send a message!

  • MESSl3000 MESSI WON COPA THATS ALL I CARE ABT (@MESSl3000) reported

    I had a customer upset because our tele company Optus didn’t have an option for him to select on the phone and he was complaining to me. I said oh thats okay i can transfer you to the right team. He said no its not okay. LIKE TF AM I SUPPOSED TO SAY. i hate customer service