Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 05/31/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Lavendu68865456 LavGar (@Lavendu68865456) reported

    @PRGuy17 The only disaster was being an Optus customer

  • osmanlicocuk Emin 🇹🇷🇦🇺 (@osmanlicocuk) reported

    Was the Optus incident deliberately done to make customer move to another provider. Guessing the fibre optic roll out shows that Telstra was losing its customers. Just interesting to happen when fibre optic option is rolling out.

  • eventherain MacCa’rthaigh (@eventherain) reported

    @ClareONeilMP Optus have no specific link on their website to communicate with them on this issue. It would help if they set up a direct contact to communicate with. At the very least- a message with relevant and up to date info, not sales.. #optus

  • Larry_Johnson54 Larry Johnson (@Larry_Johnson54) reported

    @peterfraserbris Never heard of Optus until just now. I must live such a sheltered life. First some healthcare place named Kaiser something-or-other. Ten minutes later it's, "Optus" whatever-it-is I luckily never got involved with.

  • brettjmb brettjmb (@brettjmb) reported

    @drvyom I got my email, BUT i will NEVER trust @optus again

  • Shishaqueen19 Shishaqueen🌸🇦🇺🇱🇧✝️ (@Shishaqueen19) reported

    I'm Thinking now is a good time to free Julian Assange to help with the whole OPTUS debacle. @Optus #hacked #FreeJulianAssange

  • RonaldB93378022 Ron Baker No DM’s Please (@RonaldB93378022) reported

    @mariewalsh18 I’m an Optus customer and all I’ve heard is crickets. I am a relatively new customer (two months) and I went straight down there after the long weekend and demanded that they show me that my account was safe and they did and it’s unaffected apparently.

  • BadCustSvc101 Aussie who is not a rhino (@BadCustSvc101) reported

    @Randall87454048 Actually, I'd make Optus forward to the govt the list of all medicare numbers it holds. They don't, for example, appear to hold mine. So it's not even EVERY medicare card that requires re-issuing. Just some of them. And the govt should re-issue those. AND PASSPORTS.

  • sydsoc Soc (@sydsoc) reported

    @gbergsma @darylgibson @_sara_jade_ Optus have not released an incident report, nor do we know if they’re obliged to. It’s quite possible (literally) anybody with access to the internet also got a copy of the data for weeks, months etc.Difference is this person went public for money, therefore exposed the api issue

  • HoangLanWorld RenewableNOW (@HoangLanWorld) reported

    @Optus thanks for your lack of vigilance n poor cyber security. I spent lots of money on internet security to protect my cards, passport, DOB etc now they're leaked in hack when I last used Optus back in 2018! They can sell my data to other hackers 😡