Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/22/2026 00:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wadhwanisunil1 Sunil Wadhwani (@wadhwanisunil1) reported

    @lukepar21 @Optus Is this issue resolved for you @lukepar21. I am still unable to receive incoming calls and no update from optus or coles mobile. Horrible service.

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.

  • Phil951064631 Phil (@Phil951064631) reported

    @Optus 24 March I closed my account, I was then charged incorrectly (which was refunded). Despite logging a complaint 2 April I have been incorrectly been charged again, can someone please help me resolve this?

  • JazzyHinch Jaz 🖤 (@JazzyHinch) reported

    @lauralovesPWD Maybe I’m just lucky, but have been with Optus for years and had no issues. But please never ask me about my experiences with f***ing Telstra. 🤪

  • Farmer_Dave999 David Ward (@Farmer_Dave999) reported

    @Rawalak_Farms @Traciexr8 @AdamCoffeyNT Many rural areas, especially inland have poor Education facilities especially higher education, health services, internet/ mobile services, etc Why isn’t roaming allowed in Australia so in remote areas it doesn’t matter if you have Telstra, Optus or whatever

  • MariaCo84657274 Maria (@MariaCo84657274) reported

    @Optus has the worst service. I have a payment plan. I made the payments, today my service got cancel and the service customer doesn’t work. Good one

  • riktheozfrog Rik Shepherd (@riktheozfrog) reported

    @rdr31d Check out the Aldi prices, unlimited calls & text AND the data rolls over each month too. Best mobile plans in the country by a mile. AND it's on the Telstra network so it works out here. Optus & Vodaphone don't

  • trishola2 Trish Clough (@trishola2) reported

    @optus is there a problem with SMS messages in/around Lismore? People are sending me messages and I’m not receiving them. No new messages since Friday - not even the spam ones!

  • galaxyhero Rik (@galaxyhero) reported

    Optus sport. What the actual ****???

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.