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Optus

Optus Outage Report in Sarina, Mackay, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Sarina, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • anthonycatalan1
    tony (@anthonycatalan1) reported

    @battledinosaur Who do you reckon will get the rights to show the WWC Optus,**** sports (fox sports) or maybe Stan sports?

  • angelo_azar
    Angelo Azar (@angelo_azar) reported

    @Optus hi is there a nbn outage currently in north ryde? Cant seem to get it going regardless what I try.

  • SMcscotch
    Scotchy McScotch (@SMcscotch) reported

    @Telstra Not much you can do, your entire ‘customer service’ team appear incapable of actually resolving anything and just stall, transfer to another department or hang-up. I’ll raise the issue through formal channels and see what @Optus and @iiNet can provide.

  • jasons_tweet
    Jason  (@jasons_tweet) reported

    @Optus I used your message app amd the support person said it was no longer available.

  • millerpete
    Pete Miller (@millerpete) reported

    First trip away with my new phone and new carrier @Optus. While the customer service from @optus has been great, sadly I’m sitting here by the tents having to hotspot my phone to the kids to get some coverage.

  • HughRussell06
    Hugh Russell (@HughRussell06) reported

    @vmainard @Telstra Exact reason I’m with Optus, not to mention their **** customer support

  • manindotblack
    Gay 🏳️‍🌈 Rainbow 🌈 Anarchist 🅰️ - Wear A Mask (@manindotblack) reported

    Heya @Optus I'm currently waiting to chat with someone on your app as to why I should pay $133 dollars to terminate the "free" "landline" that came with my nbn service, which I have to cancel, for which there's a $167 fee which I vaguely expected, but I was told originally…

  • seamus
    Seamus Byrne (@seamus) reported

    @RutegerJones @smperris I wish Telstra did family plans. But I live in a regional town and T remains the one very reliable service around our house. Optus is improving though so probably due for a big retest to see how it is.

  • vaughan_k
    Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus I guess I will never see my $7.90 you owed me in refund credit, like I will never see improvement in poor #CustomerService? 👎👎👎

  • TokenBritishKid
    Harleigh Taylor👻🦇🎃 (@TokenBritishKid) reported

    In the middle of a pandemic where my immune compromised partner cant work making us a single income family @Optus thinks it's okay to try and charge us $99 to reinstate a service they wrongfully ended when we tried to cancel something else.