Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/10/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tezzyxoxo Terry (@tezzyxoxo) reported

    @johnhaynes85 Yeah Optus is horrible especially in Bathurst but unfortunately I can’t change to Telstra until my contract is up and that’s not till December 2022 unless I pay out my contract

  • gwynne007 Adam Gwynne (@gwynne007) reported

    @SJOBrien8906 I used to be 3/Voda until the terrible era. Switched to Optus for 5 years and was really happy until their iPhone 8 deals were terrible (unless you leased). Since 5G rolled out Voda’s 4G network has been struggling a little. I’ll probably look at Optus again soon.

  • cicerodiello Lisa Maria Moloney (@cicerodiello) reported

    @Optus I am in Italy and Optus ignore all contact. I want my. mobile disconnected and a technician to fix NBN which is a failure. Now I will contact telecommunications ombudsman for results.

  • aramiths2 Aramith. (@aramiths2) reported

    @Optus No, I haven’t. You know the usual faults in calling on an iPhone when it says things like “call failed.” I know this would be a daily complaint to you guys as well as @Telstra yet we have no media release as why this phenomenon is happening (@JeffPulford) There’s other’s aswell.

  • UyenHoai phrog (@UyenHoai) reported

    @Optus Yeah the area had a 84901 issue since November last year. A week ago I’ve received an update that the problem had been fixed, internet was normal for a day or two and went bad again

  • Optus Optus (@Optus) reported

    @BumperANZ Hey Overt, you will need to use the email registered as your login. Was your OS sub attached to an Optus service? If so, please send through your account details over on DM and I will check it out for you -Quade

  • nicola1charles Nicola Charles (@nicola1charles) reported

    Do NOT be sold a 5G compatible phone by @optus I was & all inbound & outbound calls dropped out as soon as connected. They then told me their 5G network isn't READY yet & converted my phone back to 4G. It's a scam. No-one needs a 5G phone currently.

  • cicerodiello Lisa Maria Moloney (@cicerodiello) reported

    @Optus Your message service is not functioning from Italy. I have emailed and my nominee has been ignored in Australia. Ombudsman must sort this out now.

  • DarkMatterzine DMZ (@DarkMatterzine) reported

    @alexmakin @Telstra So Optus said they’d fix it. They kept doubling the amount they said I owed until I took it to the TIO. That was my first experience with the TIO, in 2000.

  • AndreAdams Andre Adams (@AndreAdams) reported

    @Optus Thanks for the reply Rob but im good thanks. Just wanted to show the typical service one can expect when signing up to Optus. You’re probably a good fella. The company you work for however is a mess.