Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/12/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • theheckguys ☼Josh | blm (@theheckguys) reported

    @obimauI Yeah Optus been kinda crap the last year or so but we get a max of 4G and at it’s best still slow

  • PaulMeister12 Paul Meister (@PaulMeister12) reported

    @Optus continues to bill me for a service they are unable to provide and they honestly don’t give a ****

  • jessereynolds Jesse Reynolds (@jessereynolds) reported

    Hey @Optus you have hijacked our FTTP NBN home internet service and messed up our address with @NBN_Australia. @Internode say it will take days to get it fixed up by NBN. Reckon you could sling us a 5G modem while the damage is being repaired?

  • BigV2011WCE Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, State of Western Australia

    Is it just me or am I getting “streaming issue” on Fetch @Optus

  • malyardbooks Mal Yard, Author (@malyardbooks) reported

    .@optus who do I talk to about my not working #optus 5g home internet connection please? There's are supposed to be around guarantees around your services?

  • liIqeep C H A I S (@liIqeep) reported

    Dont ask for handouts or your getting blocked. I literally posted the password for the optus support login and ive had over 20 broke boys ask me to get them a free phone. Grow up

  • GrumpyWookie Chris OConnor (@GrumpyWookie) reported

    Hey @optus - any update on NBN outage ? It’s only been 12 hrs... Lucky I’m not working from home - oh wait, I’m TRYING to work from home - BUT MY INTERNET IS OFFLINE. 😡😤🤬

  • Optus Optus (@Optus) reported

    @jessereynolds Hi Jesse, thanks for reaching out. I'm sorry to hear that you've had nbn connection issues. We'd be happy to assist however we can if you're an Optus customer, just DM us. However if your connection is with Internode I'm afraid we won't be able to help - Aron

  • PaulMeister12 Paul Meister (@PaulMeister12) reported

    @Optus @optus I have posted my case number and have my own personal case manager so the is no reason to DM....FIX IT

  • dexswans Damien E (@dexswans) reported

    Are @Telstra @optus @vodafone doing anything to help people identify spam calls that come from numbers that are disconnected? (all the spam calls I've got in the past few weeks have been from Sydney numbers that are disconnected!, number spoofing is such a joke)