Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/29/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • riya_thapa Riya Thapa (@riya_thapa) reported

    @Optus i have been unable recharge my phone from past 2 weeks . I have tried all your methods to recharge and spoken with umpteen number of staff; this terrible service with a no solution.Terrible service.

  • MarcusMMcIntyre Marcus McIntyre ⏩ (@MarcusMMcIntyre) reported

    Seriously @Optus How difficult is it to cancel accounts at the moment? #OptusHack #optusbreach #optus

  • manjusrii Belinda Barnet (@manjusrii) reported

    Before I get @‘d: I’m not blaming data retention policy for the Optus breach. It certainly didn’t help the situation though.

  • QuentinDempster Quentin Dempster (@QuentinDempster) reported

    Optus “deeply sorry”. Telstra hopes it won’t happen to its customers. Understood. But the biggest issue for all Australian telephony users whose privacy/ID is now a criminally tradeable commodity: when will @AusFedPolice lay charges? C’mon Commissioner Reece Kershaw, brief us.

  • LeroyLouis10 Ivy (@LeroyLouis10) reported

    @alexspring @Optus They have an outage in our area but their TECHNICAL SUPPORT don't know about it. They told me to pay my bill which is 2 DAYS OVERDUE. Useless indeed. And not secure ... hello Telstra.

  • FPKanto The Fresh Prince of Kanto (@FPKanto) reported

    @Optus Can you guys cancel my internet. Ive been trying to contact you guys about canceling for over a day. your Messager isn't working. I've switched to a new provider. I'm about to contact the TIO if this doesn't get sorted today.

  • ipmaster colin seeger (@ipmaster) reported

    Optus boss Kelly Bayer Rosmarin has apologised to customers but is resisting calls to go. She had to go. Being paid...millions?....to avoid responsibility. She was well aware of this problem.

  • reynardvi Reynard Foxx (@reynardvi) reported

    At least the govt has come up with for the Optus issue. "Operation Harry Kane:" Hats off to the underling who thought that one up. Now, on to wasting the rest of the budget in the futile chasing of shadows. Why are we subsiding Singtel? This is an arse covering exercise. #auspol

  • alexspring Alexandra Spring (@alexspring) reported

    Wow! @Optus took this moment to increase my monthly internet bill with zero notice. And of course there's no one to talk to today and the messaging app doesnt work. Useless!!

  • Few2248E Frank E Willenberg (@Few2248E) reported

    @macsween_prue @Optus Totally contradicted yourself in that in an earlier post it was Dan & Anastacia's fault. That said I do agree with you, Optus survives becz of its technology, so when their Cybersecurity is attacked that's a huge issue.