Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/07/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JodieBrilliant Jodie Brilliant (@JodieBrilliant) reported

    @CelerySorbet @hottestcoldshit I'm an optus customer

  • vFNQer KC (@vFNQer) reported

    @mitchostheleo @Optus unimpressed. long term customer, too. and recently took $3 extra pm for inflation. consider churning, next renewal.

  • kindness_think THINK KINDNESS (@kindness_think) reported

    @chdyctt @Optus You cant expect people to be watching, reading or listening to the news. It is individual communication that is required from Optus. It is not a time to be cost saving to not communicating to its customer.

  • gmase2020 Geoff Mason (@gmase2020) reported

    @Optus @RunnerSA18 Classic Optus, shambles of a network, shambles of a company. Not surprised

  • terencehuynh Terence Huynh (@terencehuynh) reported

    Also nice to know that @Optus has contacted the media first and not actual customers. Whilst they are great people, I shouldn’t have to rely on drip-fed information about the breach via @stilgherrian and @trevorlong. As an actual customer. So yeah, fuuuun times ahead.

  • multithreddy Edward Zhang (@multithreddy) reported

    @terencehuynh I can't believe I switched to Optus for a promotion just a month before this all went down :(

  • elronxenu The Iron Xenu 👾💉💉💉🦠 (@elronxenu) reported

    @sylmobile Same. When I stop being a customer, Optus should delete my data (after a reasonable delay).

  • sophie_walsh9 Sophie Walsh (@sophie_walsh9) reported

    Optus says worst case scenario up to 9.8 million records have been compromised in cyber attack @9NewsSyd

  • trevorlong Trevor Long (@trevorlong) reported

    Optus not specific about how they are contacting customers, because they don't want phishing attacks to get ahead of them. Problem is, had they contacted customers FIRST, that wouldn't be a problem. Just send out a notice with no link.

  • tiwaririshindra Rishi (@tiwaririshindra) reported

    @Optus @RunnerSA18 No Optus , you are not working with customers. I am online with customer service and they refused to confirm whether mine or family's account was compromised or not. What kind of bull***t scam are you running here ?