Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/19/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RoyceRk2 Royce Kurmelovs (@RoyceRk2) reported

    The hot list is a list of Optus accounts where, if any request is made for a new service or product within a certain length of time, the applicant is asked to go into a store in person to finalise the transaction. Speaks to the significance of the data that's been stolen. /4

  • pobjoy5 pobjoy (@pobjoy5) reported

    @Jeremy_Kirk Optus network 'security' outsourced to some kid working out of a shack in Hyderabad. What could possibly go wrong?

  • WonderfulDay01 Aust SARS2: 43,820 cases (last week). 220 dead. (@WonderfulDay01) reported

    @Jeremy_Kirk Probably the reason why Optus didn't support changes to the Privacy Act ... they had to do something to protect their customers data. They took no responsibility. I am shocked it wasn't hacked a long time ago.

  • ariadne_quinn Ariadne Quinn 💉x5 (@ariadne_quinn) reported

    So @Optus what are you doing to help people whose data you have exposed?? Saying “look out for suspicious activity”, “don’t click on links” etc… That doesn’t actively help the people at risk in this epic disaster. #OptusHack #OptusDataBreach #optusfail

  • shedidwhatnext Catherine with a C (@shedidwhatnext) reported

    @emmaandollie @Optus What a terrible email:"we are currently not aware of any customers suffering any harm"! Imagine an oil spill. And the oil company says "we are currently not aware of any environmental harm caused". Such empty weasal words, speaking to a company unable to take responsibility.

  • RoyceRk2 Royce Kurmelovs (@RoyceRk2) reported

    New twist in the #optus hack: heard from frontline call centre staff - who have also had their data stolen - that the telecom has been swamped with complaints through its online form and are being made to call each complainant to "resolve the issue". 1/

  • emmaandollie Polite proponent of Health & Safety 😷🍃🪟🌬💉 (@emmaandollie) reported

    @crimsonartist @Optus Ughhh it sucks. Will rely on other companies doing their proper checks before approving products etc

  • lincolnrobinson Lincoln Robinson (@lincolnrobinson) reported

    @Optus Seriously dodgy that you retain former customer personal data. Wake up call to improve your retention policies AND your security itself. Why make it even worse for yourself by exposing customers that aren’t even yours anymore?! Bring on a massive fine for your incompetence

  • okyeahrighto Kye (@okyeahrighto) reported

    @petabytespb @Optus Optus is the victim? Ah no Optus customers are the victims and Optus is part of the problem - they failed to keep customers data safe

  • angus_gibbins Angus Gibbins 📷 (@angus_gibbins) reported

    @ariadne_quinn @MoarToast @Optus I'm surprised I don't have one yet TBH. I was with them for a year for home internet in 2017 and then was migrated across when Virgin Mobile was closed down (Optus was their parent company).