Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/16/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pjournomartin Patrick Martin (@pjournomartin) reported

    UPDATE: Telstra & Optus mobile service is back.

  • iamharj ♛IΛMHΛRJ♛ (@iamharj) reported

    @Optus how long till Optus recharge service will be back up online.

  • BarelyHumanoid Barely Humanoid (@BarelyHumanoid) reported

    Hey. @Optus Does it take a week to investigate a fault in your nbn service??? This is some pretty ******* pathetic service right now.

  • abzybrah Abs (@abzybrah) reported

    @Optus what is going on with coverage in 2207 - wolli creek? This is terrible

  • _little_old_me Kung Fu Kanga (@_little_old_me) reported

    @ohnoletsgocrazy @Optus I've been with Optus since 2007 & prefer not to do direct debit for this precise reason. Just upgraded with them & was forced to set up direct debit & then, voila! Month 1 & they've taken 2 payments for the same bill. Pretty angry as such a loyal customer.

  • Makan1976 Burns 🌕 🔺 (@Makan1976) reported

    @Optus hey anyone from your end that can really help ? #badservice

  • maddper Fran (@maddper) reported

    @Optus is it possible to get someone assigned to me that can help me end to end? I’ve called up multiple times in the last month or so but struggling to get an outcome. The current internet connection is in the old tenants name and I’m trying to get it transferred to mine.

  • maddyrrose Maddy (@maddyrrose) reported

    @Optus toowoomba Qld once again my 4g being terrible…. What’s the issue

  • liverpoolfcsyd Liverpool Fan (@liverpoolfcsyd) reported

    Somebody from @Optus finally called me back regarding to my constant dropouts and the technical team blamed That I have too many devices connect to the network and also I have an Xbox connected that’s why I’m getting constant dropouts WTF … @NBN_Australia

  • ShawdyKayla Kk Sanks (@ShawdyKayla) reported

    @SwoopLuke @Optus Ended up going with Telstra. Turns out we live 150m from a black spot but we never have issues with reception now.