Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/08/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FreoPope Freo ⚓ Pope (@FreoPope) reported

    @geoffbrian3 @6PR The only reason major stadiums have higher exemptions is because it is fully ticketed and seated. Yes, I know many people mill around the back, but you are meant to be seated as often as possible. They should consider holding the dawn service at Optus Stadium if they want more

  • PaulDav17392250 OK Boomer (@PaulDav17392250) reported

    @Jawdeeman @MikeCarlton01 SBS On Demand has lots of programs i like, binged all 33 episides of Danish cop show Unit One. Trouble free downloading to my Android tablet, Optus wifi via NBN, casting to my tv. The annoying issue is the advertising .. but it is free.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported

    @SmeeHereAgain @Optus Ah theres the problem. Shes working to LNP standards, Eg; None!!

  • peterkero Peter Kerrison (@peterkero) reported

    @Optus Hello Optus where can we locate the status update ? My internet now down for 8 hours ?

  • frankandringo Frank Rodringo (@frankandringo) reported

    @sittingwanderer 30k at Optus. 500 at dawn service, makes sense 🥴

  • RogerGasket Name cannot be blank (@RogerGasket) reported

    @Optus Gladys was hired and your service is already slipping. Shameful.

  • Heres_pete Here's Pete (@Heres_pete) reported

    @Optus I’ve used the app (horrible process - there should be a phone number) and they’ve identified a wider network issue. So it’s not our house or modem. Yet the website still does not show an outage for my area. #optusoutage

  • Heres_pete Here's Pete (@Heres_pete) reported

    @Optus Hi, our internet has been down since 10:15pm last night and is still not working this morning. We are in Sydney area. I've just sent a DM.

  • aliastrench Charlie (@aliastrench) reported

    @Optus Considering the events happening in eastern NSW, that's understandable. What I'm not really happy about is the fact that there has been no communication on actual or potential disruption to service.

  • aussiepomm aussiepomm (@aussiepomm) reported from Sydney, State of New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!