Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/18/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mayzao_ Mayara Melessi 🍪|🐝|🌋|🐭 (@mayzao_) reported

    @Optus is there a contact number that can put me directly with someone from the financial support team? I’ve been waiting for 30mins now to be connected with someone online and if I call, there’s no option for me to chat to anyone. Horrible.

  • soundallowed Luka Panik (@soundallowed) reported

    @Optus how long am I going to be without the Internet in Harrietville? Should I be billing you for work I've lost today due to your outage?

  • TheRubinator96 Alope | Rubie (@TheRubinator96) reported

    turns out there's no issues with Optus for some reason my mobile data was turned off at the device. I never even touch that setting, so HOW ********--!?

  • soundallowed Luka Panik (@soundallowed) reported

    @Optus That's weird that the outage for that area is listed on your website. Also, talked to your tech support. They said that Optus started working on the outage at 11:05am. Still not resolved.

  • scottjamesperry Scott James Perry (@scottjamesperry) reported from Sydney, State of New South Wales

    Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.

  • david_vacy David Williams (@david_vacy) reported

    @Telstra Thanks but after loosing several thousand $ and the stress of it. I have completely have lost faith in @Telstra . Hopefully I won't have to deal with you again. You're very lucky optus signal is a bit weak

  • Sara_OCE Sara (@Sara_OCE) reported

    Optus customer support is always so great

  • SW0RDIE Mark Saunders (@SW0RDIE) reported

    @BJonGameDayShow @Optus two days without service and one hour on the phone today only to be told it needs a tech expert who will be in touch within the next 24 hours!!! So looking at 3 days without service... Just love their customer in need urgency!!

  • airly_cofo Luke Hampshire (@airly_cofo) reported

    @YolandaRedrup I’ve always thought when Optus says 99% coverage across the country it’s obvious the remaining 1% is wherever I am. Pfizer didn’t help with the G’s at all either 😞.

  • people_river RiverPeople (@people_river) reported

    @LisaKHauner I'm still alive!" in my experience The universe has 0 tolerance for stupid Whether it's individual or collective "Evolution does not select the optus ever..."🧐