Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/26/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThaiisThei Thaiis Thei (@ThaiisThei) reported

    @Optus Still no service. Your website still says you havent had any reports of outages in my area but I made one.

  • mattjonesy6 Matt Jones (@mattjonesy6) reported

    Had to change providers from Telstra to Optus due to work and I basically get half the internet coverage I once got. Optus is terrible

  • dizziedame28 Loo Roberts II 💉💉 (@dizziedame28) reported

    @Optus just sent you a DM re problems with my internet after a big storm last night. Stop wasting my time over this. Optus modem fried and needs to be replaced. Avoiding doing that will push me to another provider

  • Sports_potato Peter Thompson (@Sports_potato) reported

    @FootballRamble how come you have yet to discuss the Ramble Australian takeover, we get Jules on Optus, Andy and Lars on Stan Sport, when do we get to hear Marcus, Luke, Pete, Vish, Jim or Kate bringing some sense to the football community down under

  • adoraherveaux Adora Herveaux (@adoraherveaux) reported

    Had a condescending and rude online help operator with @Optus. Saying things like “don’t worry” and “I’ve already told you.” My landline and internet has been down for 2 days. I’ve course I’m bloody worried. I reported it yesterday and was told it’d be resolved in 1 day 😤

  • parkinurhouse Matt Parkinurhouse (@parkinurhouse) reported

    @StanSportFC Typical stan letting down customers already.. just give the football back to optus or even better foxtel!

  • virgotweet Stuart Tomlinson (@virgotweet) reported

    Storm last night here must have put out an Optus tower in our area as mobiles are not working. Switched them over to wi fi and now they are up and running until Optus resolves and fixes the problem with their tower.

  • JordanTHFCFFC Jord.\n THFC FFC (@JordanTHFCFFC) reported

    @GeorgePras Kinda expected with a new service Happened with Optus and Paramount

  • canberra_tales Heidi.C 🌱 (@canberra_tales) reported

    Hi @Optus I’ve been trying to resolve an issue with constant internet drop outs and slow speeds since 14 December. I was left with no internet again yesterday. Could you please contact me so this can be escalated?

  • rovingrob Rob Scriva (@rovingrob) reported

    Is the @Optus mobile data network just absolutely broken in Adelaide?