Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 12/13/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • goldddustwoman Jo(anna) 🌙 (@goldddustwoman) reported

    Oh man I am about to send a massive complaint to optus BC MY RECEPTION KEEPS DROPPING ******** OUT WHEN I NEED IT

  • ExoForJFT ExoOnGfuel-_- (@ExoForJFT) reported

    @FxtureVFX @Optus my internet is crashing, help?

  • jd_koi jd 🇦🇺 (@jd_koi) reported

    @optus it would be great if your service indicator would have an estimated time for restoration of NBN service to a searchable address. I realise there are wide scale outages however the uncertainty about service restoration does not help 1/2.

  • MatterOfStats Tony Corke (@MatterOfStats) reported

    @Optus Thanks, but why is it the default view then? Is that the view that your customer testing showed best conveyed the actual usage or, instead, was it more often misunderstood and reduced future usage? Genuinely curious

  • krunchymoses Joel Hill (@krunchymoses) reported

    @Optus 1hr 57 mins. You guys never even booked an NBN appointment and your reps didn't have a clue what to do. Basic part of NBN activation. Ten minute call took two hours. Why? Incompetence.

  • osrsSlayLiam Slay Liam (@osrsSlayLiam) reported

    @Optus is there an eta on the outage being fixed for 3915? No 4g/reception

  • ArnoldRimmer1 ArnoldJ (@ArnoldRimmer1) reported

    @krunchymoses @Optus I left Telstra many years ago for the same reason. Both as bad as one another in this regard I am afraid

  • MozyAU Mozy (@MozyAU) reported

    @Optus my internet is hard **** help me!

  • krunchymoses Joel Hill (@krunchymoses) reported

    If you're with @Optus for your phone or internet - leave. I'm 87 mins into a call with no end in sight. Just leave. They're a terrible company.

  • ChattyCathyAU 🐀NotSoChattyCathyPRGuysGrandma🤖 💧 (@ChattyCathyAU) reported

    @RobynAMilne I ended up with no service at all too. Hoping it's stays on today. (I'm with Optus)