Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 09/10/2024 12:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KhamaGilchrist Khama Gilchrist (@KhamaGilchrist) reported

    I'm pretty good at navigating bureaucracy (occupational hazard) but by God, dealing with @Optus and @SamsungMobile to claim a gift as part of a Black Friday deal makes me long for a risk assessment or credit card reconciliation to calm me down.

  • holmesianlove Harms 🎶💜 (@holmesianlove) reported

    @dresdendoll @Optus Loyal customer means nothing. I’ve been with optus since 1999 I think and they don’t give a **** about that

  • CarlitosZagal Carlos Zagal 2.0 ❤️🌹🕺🏄🪂🚴 (@CarlitosZagal) reported

    @Narty007 Very likely Medibank, like Optus had poor API exposed object design using customer IDs which are often sequential. Very easy to hack.

  • holmesianlove Harms 🎶💜 (@holmesianlove) reported

    @dresdendoll @Optus And yeah don’t expect optus to help much. They aren’t great on the support front like most companies these days. Customer service died years ago 🙄

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported

    @Optus Jim, I have spoken to any number of supervisors who swear they will fix it, and haven't done so. I was on the phone for 30 minutes today and have been on the chat service nearly an hour and a half. I need a phone number, someone to call me, or I'll ring the ombudsman.

  • sportandracing COOPS 😎 (@sportandracing) reported

    @AndrewGoPies @MickMCG34 @brisbanelions Which big grounds? The G is bigger. So is Optus. Everything else is around the same as the Gabba. Ground size isn’t the issue. Pace is.

  • Quillszz Quills (@Quillszz) reported

    @acccgovau I have spent almost two weeks trying to rectify a situation with @Optus where a product I purchased was never delivered, and today I now also have to do the same with @Woolworths. I never have this with smaller companies. Why are large companies allowed to break laws?

  • CGrandma55 CrankyGrandma55 PRGuys Aunty. (@CGrandma55) reported

    Suck eggs anti mobile towers freak crazies peeps. New Optus tower means I may actually GET 4G service now, in the suburbs. But the coverage map shows possibly not too. Newctower will be under 1km away.

  • dresdendoll From Here To EMternity (@dresdendoll) reported

    @optus what do you have to say about this? your stores have provided very little support.

  • Optus Optus (@Optus) reported

    @dresdendoll Sorry to hear about your mother Optus mobile service issue. Can you please direct message us to confirm if only her WhatsApp is affected or normal calls / sms as well? Kartik