Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/14/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • anthoneycosplay payday cosplay man 🇦🇺 🏳️‍🌈 (@anthoneycosplay) reported

    @Optus your service is ******* dogshit

  • buena38 😼 CarolineJ 💜⚓ (@buena38) reported

    @FootyRhino @freodockers It's very Docker-y. We'll just all have to pack out Optus on Mother's Day. From Lockdown to Lachie-down.

  • Anastast03 NewSia (@Anastast03) reported

    @Optus customer service - why are your staff calling me, providing me with my full details, date of birth and then asking me to verify the information is correct? How can I escalate this matter? Concerned.

  • Optus Optus (@Optus) reported

    @cjlc1829 Without any further details on your address etc, I am unable to provide further information. However I can advise that NBN equipment/technology is owned and updated by NBN and companies like Optus, are the provider of the service that that technology allows. Casey

  • ctngx nuggets (@ctngx) reported

    Once again, I’m ******* fighting Optus. Someone please tell me why I still use their service????

  • dob1ns AcheeChu (@dob1ns) reported

    Been told by Optus my internet will still be a piece of **** until at least April 28 bloody hell

  • sansfiIm aleks (@sansfiIm) reported

    this is why i told our dad to not move to optus because they're **** and i been through it at the apartment but noooo he's always right

  • laurennkara lauren 🌚 (@laurennkara) reported

    also **** this **** weather i’d much prefer west coast to play at an empty optus stadium in the sun hate it here

  • brianzchen Brian (@brianzchen) reported

    @Optus Is something going on with Optus network around central? My 5G modem and mobile network keeps cutting out, been happening on and off since last night

  • Jodie3735 Jodie Skellern (@Jodie3735) reported

    No internet but NBN have identified a line problem & are working to resolve. Optus added data to our phones so we can use the internet that way until the line is fixed. Happy with @Optus prompt, professional and polite customer service. Hopefully @NBN_Australia can be as good