Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 12/14/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • thejazzcyclist thejazzcyclist (@thejazzcyclist) reported

    @Optus #optusoutage @OptusNewsRoom - you bunch of pricks - here i am in extended lockdown in Carlingford with no mobile internet of phone service because you are doing maintenance work!!! are you for ******* real? what happens if i need to make a phone call for help?

  • Coachable_ Coach ᵛᴸ (@Coachable_) reported

    @Optus this week has been the worst week ever with you guys. You are saying there's no problem with my internet well that's a load of ****. You guys just don't want to own up and say there is. Well, i'm not paying my bill until it's fixed or you let me out of my contract.

  • Nikkikey53 Nikki key (@Nikkikey53) reported

    @optus hi there, is there an issue with wifi In Glebe? Our wifi isn’t working.

  • auztralien Nina Woodcock (@auztralien) reported

    How to home school kids when the internet drops out every 5 mins so they can’t upload their work?Our whole suburb out - the problem is with the NBN who can’t seem to fix the problem- Optus and Telstra are coping the blame

  • sezlloydy Sarah (@sezlloydy) reported from Westfield, State of Western Australia

    @alby_fares Thanks Albs! Need to find out from Optus stadium as well if they can support that. I'm sure they can

  • __tim_c tim (@__tim_c) reported

    @Optus I'm not frustrated with interruptions. You always announce work but our signal has never improved over the last 2 years and data speed is still slow too... you have not improved any optus signals in paddington

  • Jye2017 Jye (@Jye2017) reported

    @7olympics @Channel7 @Optus How about you tell your interviewers to stop talking down our athletes when they dont do well 2 minutes after they compete?

  • EsseHunter Sarah Hunter (@EsseHunter) reported

    Had wifi but no internet since yesterday afternoon. Troubleshooting page has circular links to its own header. Previously vowed to live for ever more without home internet rather than deal with @Optus “support” chat again. WFH is about to get tricky

  • CookCumberland Lukes Army Support Sydney NSW@ (@CookCumberland) reported

    Does anyone else have issues with Optus,again?

  • SisiLi7 Sisi Li (@SisiLi7) reported

    @Optus I just sent the my enquiry thru the direct message, plz have a look and help me to get back my $70 via @ShopBackAU . Thx