Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 12/25/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JayMG2205 Jaywalker Blue (@JayMG2205) reported

    @Optus your customer service and my whole experience of getting an updated phone was a colossal mess. I'm so angry you keep treating me this way.

  • thethorpstar Matt (@thethorpstar) reported

    @Optus could you please provide the on shore number that as a business customer I can call as no one is able to call in on my mobile and the two people I have spoken to overseas have been absolutely useless

  • yanderemchan yandere chan (@yanderemchan) reported

    First Optus and now Medibank. It's infuriating how careless these companies handle private data they have no rights to. I have stopped being an Optus customer for a whole year, and they somehow still have my info stored in their system to be hacked

  • CintiaAM3 Zizi.py 1️⃣3️⃣💃🏻 (@CintiaAM3) reported

    @Optus I tried to contact your customer support via chat, call (twice) and no one seems to help with an extremely simple problem for my prepaid modem. Can you please help? Otherwise I'm going to cancel the product before even use it (or getting it delivered by @startrack )🤡

  • tassiedad Jason 💛🤍💜🖤 (@tassiedad) reported

    2022 seems like a bad year to be an Optus customer with private health cover.

  • r_quazzy ramona quazzola (@r_quazzy) reported

    @Anthony_Klan I am an Optus customer but the account is in my husband’s name (his phone is with a competitor in my name: I know don’t ask). I have NEVER been contacted by them.

  • asafebet_ bel (@asafebet_) reported

    hi hackers that have access to my medibank and optus stuff can u pls help me find out why am i so depressed and maybe transfer me a million dollars maybe send consensual boob pics too idk

  • echidnasands Tay A. (@echidnasands) reported

    @Optus #optus - as if your privacy data breach wasn’t enough…. If you don’t want to reimburse me the money I’m in credit for (I left aus 4 years back & dont have a service anymore - not for years ! Then please STOP sendING me invoices! IM DONE WITH YOUR POOR PROCESSES

  • nunthewizer53 🦞🐀🍩🗣🙏🏻👣💧nunthewizer (@nunthewizer53) reported

    @LuvsParraEels Fletcher who came to us from Optus, watered down data security and now we have been lied to over the worst data breach in Australia’s history until Medibank. See the connection. Fun fact Optus has a data security company in its portfolio.

  • questionabubble Tara-Leigh (@questionabubble) reported

    @jaydeem Me too. A family members bank account was almost hacked, that card was linked to her Optus account. Luckily her bank shut it down and flagged it as fraud. They even told her it could be a result of the data breach apparently. Just crazy.