Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 12/18/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • VicypointRod Rod Lang (@VicypointRod) reported

    @Optus Still have not had my service restored and paid $200 at lunchtime only just out of hospital for cancer treatment can you just get my restrictions removed or going elsewhere heartless telcos

  • ShawdyKayla Kk Sanks (@ShawdyKayla) reported

    @SwoopLuke @Optus Ended up going with Telstra. Turns out we live 150m from a black spot but we never have issues with reception now.

  • VK4VIP Brandon Gordon (@VK4VIP) reported

    @Optus Messaged you guys last night about it and even spoke to one of the RF engineers so I am aware what is going on, just rather annoying is all when trying to use your phone. If the issue does happen to keep affecting me I will be sure to contact your Optus One support team

  • VicypointRod Rod Lang (@VicypointRod) reported

    Useless service if you are disabled still waiting to have restrictions removed after being in hospital getting cancer treatment paid $200 at lunch today and still have restricted services if you cannot use the app you cannot pay at a Optus shop Still waiting Still waiting

  • bongo_bin Bingo Bongo (@bongo_bin) reported

    @Optus why does FaceTime Audio work perfectly on 4G but as soon as I connect to 5G I get every third word on a call and the other caller has the same issue with what I’m saying? This is the same regardless of location / number of 5G bars. Thanks.

  • maddyrrose Maddy (@maddyrrose) reported

    @Optus toowoomba Qld once again my 4g being terrible…. What’s the issue

  • peachcreekshow Peach Creek (@peachcreekshow) reported

    @DownUnderPunk Honestly at this point I’m seriously considering switching to them. I’ve been with Optus for the past three years, and both times I’ve moved house there’s been nothing but issues

  • almxnade t. (@almxnade) reported

    bro @optus when will my signal be okay😵‍💫

  • JonnysLab Jonny (@JonnysLab) reported

    @Optus why the hell do I always get 10% packet loss. fix your ****

  • pjournomartin Patrick Martin (@pjournomartin) reported

    UPDATE: Telstra & Optus mobile service is back.