Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 04/01/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • phlogga Phillip Lodge (@phlogga) reported

    @SenPaterson @Birmo You mean the government, don't you? A bit fixated, James. The Labor Party doesnt issue passports. How about you demand Optus cover all costs as a consequence of their negligence. That would be more appropriate, dont you think.

  • Wolf_Travels Global Travel Adventures (@Wolf_Travels) reported

    @AnnastaciaMP Now lets see Optus has 9.2 million customers. No idea what % are in Queensland. TMR has how many customer service representatives?. Yeah GOOD LUCK with that one @AnnastaciaMP (Anyone who has or has had an Optus Account in the past is at risk.) Optus need to contact 10,200 on list

  • dwightwalker Dwight Walker (@dwightwalker) reported

    I am past customer of @optus but can't ring them as I don't have an account any more - how odd this #databreach is

  • louiealipat louie alipat (@louiealipat) reported

    this Optus data breach is so bad wtf

  • composer_chris Chris Williams (@composer_chris) reported

    So former customers of Optus have also had their personal information hacked? Not only do we not get service from you, but our personal information has also been compromised @Optus ?

  • emilybeanies Emily Beano (@emilybeanies) reported

    @RonniSalt @Optus Usually, as part of a major incident like this, they would bring in a specialist crisis management team. But yeah, either they didn't or they aren't listening to them. Or they didn't hire a good one.

  • dwightwalker Dwight Walker (@dwightwalker) reported

    this #databreach is a major stuff up of @optus - totally disorganised - I can't communicate with them as past customer except by reply to CEO email or visiting a shop (they'll want photo ID again) - they should have #encrypted my #data not just kept it unencrypted for years

  • Not_4_Long On Hold-But (@Not_4_Long) reported

    Optus: do you have a 100 points identification? A customer: well, do you have any point of identification?

  • bloominspring1 Michelle 💉💉💉 (@bloominspring1) reported

    @redruby17 @ClareONeilMP @Optus Yes!!! I'm a current customer but received an email stating "as a former Optus customer"... So... Does that mean my current details are actually ok?

  • Irrefutablematt Matt The-Irrefutable (@Irrefutablematt) reported

    surely optus can just provide the names of those effected to gov and gov get them sent out without ppl going into "a customer center" waiting in the DMV forever