Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/08/2026 17:55

February 08: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    When @Optus internet is so bad it cant handle one tv streaming 🙄

  • BrisketInTexas Doja Matt (@BrisketInTexas) reported

    @AtPeterHayes Not impressive I've been at Optus for 3 and a half years Catch up Danny you idiot

  • Teaj3y Jenny (@Teaj3y) reported

    Omg @Optus your service keeps disconnecting and causing disruption, it's getting really annoying. Can't even access your website 🙄 Paid for Internet connection, not disconnection 😒.

  • RodHodgson1 Rod Hodgson (@RodHodgson1) reported

    @Optus Optus down, eBay down, Amazon down. What’s going on Optus? Post code 2143

  • vibhorpande Vib (@vibhorpande) reported

    @Optus = Great service, Great pricing, Bad Network @Telstra = Bad Service, High pricing, Great network If you have done any conjoint analysis, what would be your pick?

  • Heels_x heels (@Heels_x) reported

    Want to be on hold for hours to be hung up on? Want your bill price to change no warning? Crap service? Well then @Optus is definitely the carrier for you #badservice

  • PaulMeister12 Paul Meister (@PaulMeister12) reported

    @optus So your service is crap and when I complain you block me lmao Great customer service

  • Josh41981830 Josh (@Josh41981830) reported

    @GladysB I left Optus the moment your corrupt spider eyes got the gig there. You’re as bad as your mate #JohnBarilaro

  • XtremeTrainz XtremeTrainz (@XtremeTrainz) reported

    @Optus having issues with some sites (including the outage tracker) - saying DNS_Probe_finished_nxdomain error - Caringbah NSW, can you provide some insight? Given it's only some sites seems like an Optus side issue.

  • aleta_k Dr Aleta (@aleta_k) reported

    @Optus we’ve had intermittent NBN outages in the innerwest of Sydney since last week. It makes work and study impossible. Is there an end date to fixing this issue or do we need to find another provider?