Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/28/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jacojac Jack Jacobs 🏳️‍🌈 (@jacojac) reported

    @Optus I've still heard nothing. I have now raised the complaint with the TIO. The only resolution I'm now seeking is termination of all services on the account with zero payouts or penalties. Case 2021/10/00281

  • GerardineTweets Gerardine Rudolphy (@GerardineTweets) reported

    For some reason only known unto the @Optus network my phone suddenly decided I live in AEDT and not AEST. Slight panic when I thought I was an hour late for something and 'lost' an hour. Manual time zone reset completed, a sense of order returns.

  • DeanRosario Dean Rosario (@DeanRosario) reported

    @rovingrob @Aussie_BB Yes. I joined Aldi mobile 4 mths ago, it's the Telstra network. Was with Amaysim previously, who use Optus network. I've found a far superior data connection/access with Aldi/Telstra.

  • Optus Optus (@Optus) reported

    @_bijesh Our TV & Content team are currently working on implementing a fix asap, Bijesh. If you're able to watch on any other platforms (eg. chromecast, browser, apple tv, Optus Sport mobile app) please use that for now. Apologies for this. Sarah

  • theespressoguy BW (@theespressoguy) reported

    Wow, can’t believe I was just called stupid by the girl at @optus Chermside for not remembering a password I was told was not required when setting up my account?

  • AManTalksFPLSC AManTalks FPLSC (@AManTalksFPLSC) reported

    @FPL__Raptor I don’t know how the tv system works in the UK but it seems pretty tough. Luckily in Australia we have a service called Optus Sport that streams every premier league game live with highlights, match replays etc and only costs around £50 a year.

  • rachplayssttv R a c h 🌱 (@rachplayssttv) reported

    I swear we have the worst luck with internet providers.. first Optus and now @Aussie_BB is being ridiculous. We signed up with them before we had to move with a 6 month deal and now they want us to pay full price when we only used them for under 2 months! I'm really not happy.

  • Optus Optus (@Optus) reported

    @RossPennycuick Hi Ross, not great to hear you're facing issues with the stream. Could you send us a DM confirming if you're watching over the Optus Sport app or website? Has re-installing the app or trying a different browser helped? Sarah

  • XavierStarr Xavier (@XavierStarr) reported

    I am so done with Optus, and I am just so ******* upset that internet here is so scuffed I have no choice but to use them for 4G net the only tower/ internet source available to me in this house, on-top ofy ongoing water issues where sometimes i can't get running water to shower.

  • FipsLA13 Chief (@FipsLA13) reported

    Of all the days, the Grand final day, Optus internet is so slow aikae