Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/15/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • busanfan DJPAZ (@busanfan) reported

    @sallyrugg @Optus Remember when they sent you a paper bill and you could pay it any way liked. Far less problems using the old systems. The rush by companies and organisations to allegedly give customers more convenient access to services and payments has also brought a host of new problems !!!

  • ireneoduffy Irene O'Duffy (@ireneoduffy) reported

    @deztraction @Apple I didn't buy from Telstra but from Optus (iPhone 13). Apparently phones sold in Asia can have two physical sims. We wanted it so we could have a French number and an Aussie number. Also the Samsung that Peter bought had the same issue.

  • SuMonKyawMyint1 Su Mon Kyaw-Myint PhD (@SuMonKyawMyint1) reported

    Not happy. Just saw 9 unauthorised transactions on my credit card. I am on hold (virtual assistant was useless) and I am also mad at Optus. They have done nothing to help me!! @CommBank you need quicker response and need non-sms two-factor verification!!!# @Optus

  • moggyx80 Tawd (@moggyx80) reported

    @sallyrugg @Optus I had details leaked but not notified till one month after. So **** it hurts

  • MartynMCGrath Martyn McGrath 🇲🇼 (@MartynMCGrath) reported

    How come the Aussies have so little support in the stadiums during this #T20WorldCup22 ?? Seems really odd. Optus didn't even get half full for the Aus v Sri Lanka match.

  • Bosca61 Mark Boscawen 💧🐀🌻🌎🌡🚴🏼‍♂️🤿🔊💉💉💉💉😷 (@Bosca61) reported

    @me_allyann @Optus Whist it won’t help my credit rating, I so intend to just tell any debt collector at my front door that their client has been scammed as a result of Optus incompetence & go see them to seek compensation for their loss.

  • phoxyclub1 phoxyclub (@phoxyclub1) reported

    @sallyrugg @Optus Simple fix. Pay your bill.

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    @sallyrugg @Optus Optus are the worst. I recommend you go with @iiNet

  • blue_bec Rebecca - benevolent dictator (@blue_bec) reported

    Can confirm, that if your data was lost by @Optus being absolute muppets with their system, then the best way to access their Equifax Protect offer is to GO INTO A ******* STORE, despite their claims to the contrary. Optus really sucks

  • AlexMungall Alex Mungall (@AlexMungall) reported

    @ParamountPlusAU Optus Fail 202.2