Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/13/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • billjoemick Michael Brennan (@billjoemick) reported

    @PaulMeekPerth Was excited at watching opening ceremony and a few events in 4k quality, until Optus were sold the 4k rights by authorities and they are exclusivly streaming 4k using their 5G network, thus descriminating against rural Australians most of whom are not in a 5G footprint. #auspol

  • MordammSimon Simon Mordamm (@MordammSimon) reported

    Akari used 6 Gb of my Optus download yesterday WHICH IS UNFORGIVEABLE. I DO NOT USE SHARING AND WILL NOT PERMIT IT. Apple & Optus cannot block it. WTF do we do to stop Adobe invasions of our systems?

  • JeevesCarruso Jeeves 🇦🇺 (@JeevesCarruso) reported

    @_Boondie_ Sure did, although that first quarter was horrible. Winning % there is better than our winning % at Optus.

  • Brendo39 Brendan Elliott (@Brendo39) reported

    @Optus hey Team been having internet issues for the last 10 days can't get through to anyone and have trying for 2 hours a day can someone please contact me Asap

  • LukeManuel43 Luke (@LukeManuel43) reported

    @Optus any update on when nbn service will be back up in Cambridge gardens 2747

  • PnKllr 𝙋𝙉𝙆𝙇𝙇𝙍 (@PnKllr) reported

    Hey @Optus this is your 4G in 2705. Can we get this looked at? Been like this for weeks now but you keep saying there's no issue.. but this is the issue?

  • Aus_Contrarian 💧JS (@Aus_Contrarian) reported

    Hey @OptusEnterprise maybe you can ask the lovely people over at @optus to unblock me so that I can try to get some customer support? Your my optus app is down, all your phone lines are closed, and the have no internet and am trying to get some work done. Pretty please?

  • salvi_skb Sukhada Salvi (@salvi_skb) reported

    @amaysimAU @Optus @amaysimAU Utterly substandard service. was advised to change 2 SIM cards over the weekend due to #securitybreach but still unable to activate SIM. #NeverEndingOrdeal End of business day and still no solution.

  • mozau1 Maurie Farrell (@mozau1) reported

    @margaretthrosby The day Optus opened , I got out of Telecom, as it was then, and signed up. 25 years of disgraceful service from Telecom. Optus has had a few hiccups over the years, but never have I felt uncared for and distrusted as I was by their opposition. And it seems nothing has changed.

  • FistHound00 Fist_Hound00 (@FistHound00) reported

    @Optus is there an outage in Noble Park? The internet is connected but I can’t load anything up