Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/17/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AgilPal Agilan palani (@AgilPal) reported

    Hello Sydney folks, I was surprised to know from #Optus that it takes minimum 5 internet dropouts in a day to engage #NBN to fix the annoying intermittent internet dropout issue, I'm facing this whole month of Dec '20.

  • neddyboy423 NP (@neddyboy423) reported

    @Optus my nbn is not working in 3013? No problems on router it seems

  • bolangum Alex🇦🇺🖖🌞😎🏊🏽🦈🦠😷 (@bolangum) reported

    @alexeiw123 @BJafari In my particular neck of the woods Optus is better, cheaper, and their customer service is superior to Telstra. To access Telstra mobile internet for home, Yagi $1400 aerial was bought. (no NBN, never will be, satellite too ropey and expensive for my pensioner parents)

  • PrometheusAM Prometheus (@PrometheusAM) reported

    @Optus Yes, the app doesn't work at all for me after I try to put the pin in. Not sure I want to spend any time on it.

  • gujjugogo Cheeky Gogo (@gujjugogo) reported

    @Optus absolutely disgusting service from Optus. No customer service and no coverage. Horrible service.

  • WayneOBrien9 Wayne O'Brien (@WayneOBrien9) reported

    @Optus No it’s been bad the past few weeks ... streaming issues, disconnects... does Woody Point QLD help?

  • ItsErikabYo Erika (@ItsErikabYo) reported

    Stupid optus, I'm so frustrated, been contacted that now the ipad air 256gb space grey is on back order ffs, so I had to get the ipad pro 12.9 inch 256gb space grey 🙈 4 days to prosess in thewearhouse and delivered to me within a week, so I should have it by Friday week.

  • MikePresland Mike Presland (@MikePresland) reported

    @chrismurphys @4Qpolies I wouldn’t be holding my breath Chris. Their service is ****. Almost as bad as Optus.

  • eduitguy David “eduitguy” Nichols (@eduitguy) reported

    @iamtjgriffin I’m thinking about it. If I can get a cheap iPhone I might go back. Also seeing if a friend who works for Optus can help me out.

  • zarbicore G (@zarbicore) reported

    @StrayBeard Just spoke to someone else who is there a lot, apparently it's an Optus issue as T works fine. Disappointing.