Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/30/2026 17:00

March 30: Problems at Optus

Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vaughan_k Ken. (@vaughan_k) reported

    @PeterWMurphy1 @abcnews And this is why there is a #OptusDataBreach? But also #Optus should be investigated for breaches as I was emailed another customer account and their attitude was who cares. @OAICgov #auspol

  • Tama4103 Georgie Sewer Rat (@Tama4103) reported

    @ChrisHeHim1 Is Optus responsible? Yes! Is Optus being fined?? Unsure. Should Optus FIX their MESS? Yep…cough up #OptusDataBreach ….protect your customers and reputation. Cover the cost of new ID for those affected

  • katemccredie NaturalSelection always wins 💉🏳️‍🌈🇺🇦😷✨🌏 (@katemccredie) reported

    @abc730 @ClareONeilMP The Optus fkup proves that privatisation of essential services like this is an EXTREMELY bad idea. What if we were at War and some treasonous oligarch decided it was worth their while selling all our info to the enemy?

  • HimarOclock TimmyTam (@HimarOclock) reported

    Took me ages to understand why the f*ck anyone would give @optus 100 pt. ID docs for a phone service - Crazy! never been asked for that in my life. Then I realised I have always bought phones outright - Optus didn't loan me $$$ for a phone and need docs to prove ID. Phew...

  • BlackGhost41 David C (@BlackGhost41) reported

    Hey OPTUS, My NBN line was cut 2 weeks ago, a technician from OPTUS came, checked our house, and put a call into NBN, still waiting for the line to be fixed, no landline, NOT happy #Optus, even phone calls to the service center says the matter is resolved. I am moving.

  • mushlight Shok (@mushlight) reported

    I was an Optus customer for 20 years, left 4 years ago then all my Android contacts vanished on Tuesday. #QandA

  • Efizzy1477 merry🦋 (@Efizzy1477) reported

    @Obedobedo @Optus This people are so annoying. The don't help at all, i suggest you ignore them

  • intrepid144 KerrieC (@intrepid144) reported

    @DeniseBeale Unhappy too, actually that's something of an understatement. I'm a current customer. Generic email about what of my data has been breached. Impossible to engage with Optus customer (non-existent) service. #optusfail #OptusHack Not happy Jan!

  • Latte_Bogan ☕ John B. Latte Sipping Bogan (@Latte_Bogan) reported

    You'd have to be an idiot to sign up to FlyBuys or Everyday Rewards after the Optus debacle? #QandA

  • ACapitalFoot Andrew Foot (@ACapitalFoot) reported

    Everyone piling on Optus atm. And for sure this is a disaster for many. But I've never been in an organisation where human error did not lead to sensitive data being exposed. Maybe just an email sent to the wrong person. Maybe something bigger. Unfortunately human error remains