Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/11/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrAndrewBurgess Andrew Burgess (@DrAndrewBurgess) reported

    So I haven’t been with #Optus for over 6 months but apparently they kept all my data, address and IDs and it got all got leaked. Why wasn’t it deleted when I left as a customer???

  • pharnzwurth Sean 🕯🎀🌈 ~ non-partystan opinion haver (@pharnzwurth) reported

    @sassycarrie @louloulights @Optus Every time someone makes a complaint to the TIO (telecommunications industry ombudsman) it costs the telco money to defend it. I worked for a telco (internet help desk) briefly during the middle ages, and we were trained to avoid this happening at all costs.

  • *********** Grrr Purr 🎗 (@***********) reported

    @SBSNews So, will Optus be shut down permanently for endangering the lives of half the Australian population? Will police violently take Optus executives into custody? Why are corporations exempt from Rule of Law; and free to live forever at our expense?

  • louloulights It is Lou 4x💉🏳️‍🌈 👩‍👧 🌏 she/her (@louloulights) reported

    @sassycarrie @Optus You can log it online. You then get to skip the low level customer service agent (no offence CSAs) and deal with someone motivated to resolve your complaint.

  • alexanderswift Alexander Swift (@alexanderswift) reported

    @SBSNews No 💩, they didn’t steal the data to make Optus look bad.

  • pfinger18 Erin M (@pfinger18) reported

    I can't watch anymore of this. I dunno who has let me down worse this week, Optus or the Swans #AFLGF

  • 1nE_HumbleBee Humble Bee (@1nE_HumbleBee) reported

    @Optus My Optus app isn’t working. For past 2 days trying to activate my international roaming add on, but the app keeps crashing. Reason give by the call centre: data breach. Absolutely diabolical. Post data breach services are not working properly.

  • blightyOz be upstanding (@blightyOz) reported

    @Telstra @MCG Telstra have just kicked Optus when they are down with a ‘Telstra Secure’ advert between footy break.

  • neilabenson Neil Benson (@neilabenson) reported

    @Optus sorry to hear about the cyberattack. I just got the email from Kelly. I haven't been a customer for over a year. Can you explain your data retention policy? Why were you storing sensitive, personal information about me. How long are you keeping it for?

  • BuzzoDr Dr Buzzo (@BuzzoDr) reported

    @Optus @rico_wallaby In the coming days Optus will come out blaming their customers for the breach. They blame the customer for everything else they do wrong.