Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/28/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Freddyfuddrucke BrisBoy atheist OA👻🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Freddyfuddrucke) reported

    Been in SW Queensland for the last few weeks and phone reception out there is absolute shite, I'm with Optus and have had virtually no signal once we left Roma, my wife is with Telstra and while she did have reception most of the time it was 3g at best; but I'm back now....

  • J3kWoozie Woozie (@J3kWoozie) reported

    @Optus Mobile outage in Glenroy, VIC, 3046 since 3pm and yet to be fixed. What is going on?

  • alexanderdanilo Alex Danilo (@alexanderdanilo) reported

    My @NBNCo connection has been going up/down every 5 mins the last 2 days, downstream router issue probably. 1 hr, 10min chat to @Optus rep, I asked 3 times to book NBN tech, then they ask "where can you see the modem has no DNS?". I ask "Do you know what DNS is?" Silence. Ugh!

  • alexanderdanilo Alex Danilo (@alexanderdanilo) reported

    @geoffswan @NBNCo @Optus So frustrating. They read from a script and don't understand a thing. Highlight was them telling me they'd detected a problem with my WiFi on the modem. But all the connections are hard wired ethernet, I don't even use the WiFi on their modem, sigh.

  • paulbrown73au Paul Brown (@paulbrown73au) reported

    @Optus Thank you. And I presume if I switch and port my number over I don’t have to contact Telstra to cancel?

  • MattMorrisMedia Matt Morris (@MattMorrisMedia) reported

    @Optus Payment was made via CC at 11:51AM, Service was barred at 1:57PM. I spent an hour+ on the phone. I sent screenshots from my bank via Optus chat and nothing. I restarted my phone multiple times.

  • foxystorm Foxy (@foxystorm) reported

    @Optus I'm not able to login to the mobile app. I have reset my password plenty of times and still not working

  • DarkAnqelAvaa DarkAnqelAva (@DarkAnqelAvaa) reported

    Does anyone in Australia know any good WiFi company's? I'm sick of Telstra and Optus. They are just ****.

  • AdamTheChao AdamTheChao (@AdamTheChao) reported

    Outage in 3028 vic @Optus. And if you auto reply to this about resetting the router blah blah blah I swear.

  • russkiyvolk 🇷🇺🇺🇦 (@russkiyvolk) reported

    @thetimfelton @Optus 3/4G outage here in Sydney Airport.