Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/01/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bearlen Allen Foo (@bearlen) reported

    @Optus Hey @Optus my nbn has been dropping out all day. Checked the outage link and there's none in my area. Help please?

  • dunnowotidunno dunnowhatidunno (@dunnowotidunno) reported

    @Optus The damage is done, nothing will happen to Kahla B, no one at Optus cares about the trauma inflicted by her and the lack of empathy she provided me. Im so upset by this & will tell everyone I know what Optus did to me. It's disgraceful & not what I expect after 20yrs w Optus

  • Stray2617 Stray (@Stray2617) reported

    @newscomauHQ How is it Optus fault this idiot clicked a scam link? Optus drives me nuts with outages and poor phone support, but they're not responsible for customer's own stupidity

  • BertoliJakson Jakson Bertoli (@BertoliJakson) reported

    @JoshSim Also the very real possibility that no games at Optus means both teams will have poor Regular season performances. Neither of them have been strong away from home the last few years. Especially disappointing for freo who looked ready for that step into finals

  • vidurtuli Vidur Tuli (@vidurtuli) reported

    @Optus no mobile or 5g home broadband connection at home again. Can’t make calls or access internet and it’s impossible to get in touch with customer care. What is happening?

  • LindaKaraa 💖✨ Sparkles ✨💖 (@LindaKaraa) reported

    And the internet has died again 🙃 Optus is literally nothing but trouble and dropouts

  • FionaMMarsden Fiona M Marsden (@FionaMMarsden) reported

    Scammer: I'm from Telstra Me: I'm with Optus Scammer: Well your internet is sending error message to us for the last two weeks. Me: I know you're a scammer. Have a nice day. Goodbye. Scammer: something something (as I hang-up) Some days I love being me. #scampatrol :)

  • wendyy_light wendy. 🪐 (@wendyy_light) reported

    My life is honestly wasting away trying to get my internet fixed. Like **** you Optus 🤬

  • Grimjobxox Grim (@Grimjobxox) reported

    @Mattox_81 @xDOCTAx Ahhh already running a bridged modem into a router, cool. Wouldn't be surprised if that optus Sagemcom is holding the speeds back, a quick temp fix is to do a factory reset on both your modem and router as long as you have your PPPoE password from your ISP since they use logins.

  • Bell1Nic Nic M Bell (@Bell1Nic) reported

    @Optus fix my internet