Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/26/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AFH7777 Farid Hassani (@AFH7777) reported

    @Optus My bad jack meant group h the one united are in, usually they are up on the optus app pretty quick after the match so was just abit weird, not a big deal jack but fair play mate 10/10 customer service

  • VanillaBonbomb Bonbomb (@VanillaBonbomb) reported

    @Steeberino Anything not Optus and vodaphone. Unless you poor fellow and want **** connection and speed. don't even bother!

  • IainBertram Iain Bertram (@IainBertram) reported

    @optus for the fail... Messed up my mobile account with multiple sims and cannot help... Four hours of pass the parcel. #NotGoodEnough #optus

  • IllyBocean illy bocean (@IllyBocean) reported

    @macaulaybalkan i have absolutely nothing but good things to say about Aussie Broadband. really, really good proactive support, barely any wait on the phones, competent helpful staff. switched my NBN from Optus to them. they've been so good i moved our phones over too

  • gingerbreadfork Gingerbreadfork (@gingerbreadfork) reported

    @Optus You guys have nothing uncapped on offer? I'd be down but that's really a deal breaker I can't ignore. Speeds I'm not fussy, caps are a lot harder to ignore in my situation.

  • DanHanney Daniel Hanney ⚽ ✈ (@DanHanney) reported

    @battledinosaur Pity we have to pay another $15 for a streaming service to watch it. Shame Optus didn't get it

  • ScottyDontTwit ScottyDont (@ScottyDontTwit) reported

    @asylumgc8 @LegacyOCE @Optus And that it’s something that should already be apart of the service. Not an add on.

  • theepan2000 Theepan (@theepan2000) reported

    @Optus Sorry, You need to become a leader in the industry like Telstra for me to say Yes.. Improve your coverage, speed, innovation, customer service etc.

  • RonHenryCC Ron Henry (@RonHenryCC) reported

    I bet Andrew Penn, CEO of @Telstra, uses Optus or Vodaphone, for his personal phone to ensure good service and support.

  • ymeneses78 Yesid Meneses (@ymeneses78) reported

    @OptusSport @Optus hung up in customers cos u can’t fix the issues it’s not a solution. Great job