Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/17/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • __R_Adair__ Ryan (@__R_Adair__) reported

    @Optus Have sent me a message telling me “good news” they are upgrading my 5G coverage and my internet will be down for a day a total of 10 times since July 2021. A total service interruption period tally of 38 days in 9 months where service has been interrupted. Farce. #Optus

  • Azure22221 Azure 🇦🇺💉💉💉 (@Azure22221) reported

    @pacman_vs_jesus @Optus Have to disagree. Optus response is v quick. I do a smart chat whenever I have a problem or query.

  • nerdrhage Geek Of Oz (@nerdrhage) reported

    @Optus Like the last three times that you said you'd help, and finished with saying, you had no clue how to help and dont know when the maintenance will end. and I got one date that it'd be 25th March, that was 3 days ago.. but sure, I'll send a DM anyhow.

  • lovettfirebrace Sarah-Jayne (@lovettfirebrace) reported

    **** you optus i thought i was dumped

  • alan_in_oz Alan Barlow (@alan_in_oz) reported

    @iheartguitar @Optus My NBN cable has been ripped down by a passing truck, because NBN didnt install it high enough. Now I cant even get to Optus to find out whats happening because the Optus service is compromised. I hope they dont expect to send me a bill this month!!

  • philmorin Phil Morin (@philmorin) reported

    @Optus internet down all day in Ashfield, Sydney and now can't check website or app as they're out of action too. How long will it be... It's a costly day working from home using a hotspot

  • DAIREE_VT DAIREE || ENVTuber 🔞 (@DAIREE_VT) reported

    My internet just keeps cutting in and out... I also just found out they've been doing installing **** so it could also be that but ngl im so done with optus it's not funny

  • HDoucas Honor Doucas (@HDoucas) reported

    Appalling customer service from Optus. Apparently maintenance was being conducted in Melb Eastern suburbs during March but no communication to customers. Major disruptions to our household when we are working from home. Will be returning to Telstra.

  • youbeabhishek Abhishek R (@youbeabhishek) reported

    @Optus my Australian sim stops working all of a sudden when I am overseas. Trying to reach out to the technical team for assistance for esim issuance. After 3 hours of international calls and 200$ in damages I still don’t have network!

  • alan_in_oz Alan Barlow (@alan_in_oz) reported

    @iheartguitar @Optus Atrocious. Absolutely 100% rubbish service.