Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/17/2026 23:35

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DomFlanaganC300 Dom Flanagan (@DomFlanaganC300) reported

    Waiting for 20 minutes to be put through to billing department @Optus they decide to hang up on me. Things are crook there 😬

  • Alicedkc Alice Clarke (@Alicedkc) reported

    @dippizuka Eh, if you’re already an Optus customer, may as well get *something* out of your identity documents being leaked.

  • billiejoe87 Paul M 🦘 (@billiejoe87) reported

    @Optus I have DM'd you. Honestly not holding out any hope with the way I've been treated. In fact, looking to press send on my experience to a number of journalists on here, as I've been treated absolutely appallingly by your customer service.

  • neke86_ neke (@neke86_) reported

    There ought to be mandatory disclosure for data loss and breaches that includes the vendors involved in protecting that entity. Too many **** products and services surviving because there's actually **** all skin in the game when they get it wrong. Uber? Optus? Medibank?

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

  • dmbstruckpalace 🤷🏿‍♂️ (@dmbstruckpalace) reported

    @optus i tried. i tried. But your customer service still couldnt work it out. And your new protocol demanded the same data again

  • DomFlanaganC300 Dom Flanagan (@DomFlanaganC300) reported

    @OptusSport Hi Optus sport. I was waiting on phone to be put through, but was terminated. Can you help please?

  • Rosies_Day Rosie Day's 😈😸😷 (@Rosies_Day) reported

    Hey @Optus Not that one person will reply. Because I won't give my credit card number to pick a new phone. Im told you must come into the store to get a new phone then. Is discrimination All because I won't give my bank details. Disgusting. Two years ago, not problem, now it is

  • gusk Gus (@gusk) reported

    I just drove to the service SA office to change my drivers license because of Optus and they tell me I can just login and do it on a computer and I can use theirs. Why didn’t anybody tell me this?

  • illyhami llhamburger (@illyhami) reported

    @Optus NBN is down, website shows my address shows no outages but still haven’t been able to connect, can you help?