Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/28/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DimitriPeppas_ Dimitri Peppas (@DimitriPeppas_) reported

    I have been kicked off Paramount 3 times already and have had to re login each time. Teething issues but Optus had issues in the beginning too so I guess need to be patient.

  • farrell_vic vic farrell (@farrell_vic) reported

    @Optus really does have the best customer service of the three telcos I have been with. Unfortunately my recent exchange has been fraught with customer service people who care more about their rating than fixing issues.

  • poorlyg Harry (@poorlyg) reported

    @ParamountPlusAU Streaming issues , finding the app on the smart tv .. loading the app .. buffering on the NBN ..just the same oas Optus on epl .. fox sports was much better .. not streaming they just don’t work on live sport

  • farrell_vic vic farrell (@farrell_vic) reported

    After two months of long phone calls that went no where to restore my internet service, I went to a @Telstra store. When I asked, politely, if the guy was actually listening to me, he turned on me and told me to “calm down”. I was escorted from the store! So I went to @Optus.

  • w00kiee77 Ben Parker (@w00kiee77) reported

    @Optus Thanks, but I don't have it in me to deal with Optus support at this time, it's too draining... Speed has picked up, it's just the constant drop outs that is frustrating... I will continue to monitor and if it keeps up, will raise a ticket

  • farrell_vic vic farrell (@farrell_vic) reported

    @Optus On the 21st October my landlord was trimming the hedge and accidentally cut through the internet cable slung low to the house. I called in the issue straight away. I was asked repeatedly to give the girl a 5 star rating. No one ever arrived to fix it.

  • Farkov Alec Ф (@Farkov) reported

    To anyone having troubles with online viewing, yeah it sucks. But Optus had major issues when it first launched, now it’s fantastic. Just gotta be patient I suppose. And having Simon Hill back is a hell of a win #MCYvBRI

  • Protenpinner Clifford Stewart (@Protenpinner) reported

    @steveburgess23 @IanSyson @apesforefold Really hope they fix it. Optus was similar but they improved it to 60fps and now there's almost no issue

  • hiba_bashir902 Hiba Bashir (@hiba_bashir902) reported

    Why have I not been transferred out of Optus yet. Disconnect my service now #Optus

  • poorlyg Harry (@poorlyg) reported

    @MelbourneCity Ahh the league more money to spend on a horrible streaming service.. that buffers worse than Optus sport .. Football in this country is a disaster .. amd this confirms it