Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/17/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AusCanuckPaul Paul Pusey (@AusCanuckPaul) reported

    @Optus remind me again why I continue to remain a customer with you? I try to get an esim for my new phone. The Broadway Optus store lie to my face as to why they can’t do it, at Ashfield I get told there’s a system issue and customer service is closed. This is truly pathetic sec

  • JordsThfc Jordan Klingsporn (@JordsThfc) reported

    Big fan of Optus Sport but really hoping Paramount+ gets the EPL rights What Football Australia really needs is the EPL and the A-League on the same network

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • matt4w Matt (@matt4w) reported

    @Telstra got an excellent credit report but I can’t get a phone with you guys unless I do an upfront payment? Never had this problem with Optus…

  • josephcooney Joseph Cooney - Leon Bambrick's Hype Man (@josephcooney) reported

    I think I'm going to have to cancel my Optus Sports subscription so Man United can start winning again.

  • COMEONSYDNEY SydneyFC Fan (@COMEONSYDNEY) reported

    I hate football on steaming. If it’s not Optus that’s **** it’s rebooting the **** Internet by Foxtel box.

  • Julxxx0 Succulent Chinese Meal (@Julxxx0) reported

    @deeplongstop @Telstra I had a bad experience with Optus and they resolved it in 2 weeks. Which was still too long for me and they ended up offering a couple of months free. Telcos don’t realise they are screwing with peoples entire lives when they are complacent. People need them for life.

  • Optus Optus (@Optus) reported

    @majedjuhani44 Are you able to select "other" in the country list? Is this for an Optus billed service or Optus PrePaid? Meg

  • ShawParry Mitchell Parry-Shaw (@ShawParry) reported

    @Optus For more info, I am connecting to a 4G tower. Peak hours entail 7pm to 9pm mon-thu and 7pm to 12pm fri/sat. It isn't always at the exact same time, as you can imagine no single customer defines the peak. But I can be sure that around 7-10pm most days it will be unusable.

  • CreatorNicTV Twitch.tv/CreatorNic (@CreatorNicTV) reported

    @Optus Sneak peek of the future I don’t care about maybe you should be trying to fix the problems of the now. #optus #optusoutage #needtoworktomorrow