Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/22/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (16%)

    E-mail (16%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vince10801 vince1080 (@vince10801) reported

    @Optus @networkoutage Optus I am sick and tired of contacting tech support to then not only having my issue ignored (no internet) but to be mocked and snickered at no lie.

  • _annamurdoch Anna Murdoch (@_annamurdoch) reported

    @Optus I have no use for an extra 60gb of data. But I do need that $4/mo. While that cost may seem small, with the cost of everything else rising, I’m beginning to watch carefully where my money goes. The first thing I plan to cut down? An unnecessary 160gb phone plan. 2/

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @myronmy9 @Tiger2047 @Optus Look if you don't burn through a lot of data, even the 12 month prepaid plans from Optus/Telstra, or their resellers like Boost/Coles/etc aren't bad - and hey, you've prepaid and locked in that deal for 12 months :-)

  • LadyPenelope66 Curious me (@LadyPenelope66) reported

    Email from @Optus advised me they increased my bill $4 a month. Adding 60GB extra data to plan. I never use the data I already have. I do not consent to this. Tried to change plan on line unable to. Placed on hold for hours. Chat line can not assist me.😯 Not happy @acccgovau

  • jessica_wilson Jessica (@jessica_wilson) reported

    Does anyone have an alternative phone service that doesn't support **** face @Optus with comparable prices? #optus #fuckoptus #auspol also **** gladys.

  • Besscat bcat (@Besscat) reported

    @Optus overseas needing to update account - am in infinite loop of not being able to register but being unable to access help without being registered. Overseas contact number for you doesn’t connect. Halp 😭

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

  • Tee_Bee_Ex The Brain Exchange.org (@Tee_Bee_Ex) reported

    @Optus "Pending Service" My account on the My Optus app has been pending for over 4 months, can you please process my order already? Also the customer service chat on the app is terrible, no one has contacted me yet to help resolve this issue. Thank you. Order: 304827210A

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @Muted79 @Firedingo tbh I guess when you probably have a trillion different plans over 10 years and enough people being screwed over or getting billed weirdly, simplifying things to 7 plans can only help. Provided you get the 'value' from them vs Vodafone or Optus of course. And hey, month to month