Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/07/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • adeptinnovation Adrian Francis (@adeptinnovation) reported

    Some questions from a long-term Optus customer: 1. Does Optus have a risk register that is reviewed by the Board 2. If yes, how often? 3. If yes, is loss of customer data an identified operational risk? 4. If yes, are controls periodically and rigorously tested?

  • MJPhotographer Maree Jaeger (PM for dark chocolate) (@MJPhotographer) reported

    @DrShaneRRR @spiritgateoz @Optus and had no phone for the entire time, inconsistent and contradictory advice, unwillingness to fix it/cancel it. Until finally by chance rather than design I spoke to manager that solved it in a day. Ridiculous.

  • LUKEHAND1992 Vegan thought-shepherd 🍃 🧠 🧭 (@LUKEHAND1992) reported

    Nothing bad will happen to me from this Optus leak - even tho my data is out. Only egotists think someone would care about their exact data. News flash: you’re not that interesting!!

  • kamblerohit724 Rohit kamble (@kamblerohit724) reported

    You heard it right. It is sponsored by Optus. Why is Optus doing this? Because they have suffered one of the worst data breaches in Australian history, which has affected more than 2 million people.

  • aurorastormG3 🌱 polar bear 🌸 build love 🐾 (@aurorastormG3) reported

    @joshgnosis Optus communicated with me this morning. They are bringing faster services to my suburb. They need to interrupt my service today and tomorrow. They’ve been doing it for over a year now. 1km from Sydney CBD, no 5G coverage. NBN rolled out 2 years ago.

  • nolinthealpha nnl✳️💉💉 (@nolinthealpha) reported

    @Optus @3AW693 I have spent 3 hours trying to fix up my accts as part of the Optus breech received an email stating DL involved contacted Optus by phone & got code to register with Equifax who will monitor my identity code wouldn't work called Equifax or transferred me to Gary

  • rivkhali5 fine&mental (@rivkhali5) reported

    @DrShaneRRR I'm charging at time and a half considering I've had to sort this **** out on the three days off I was supposed to be spending with my kid this holidays. I'm going to invoice Optus and claim on tax as a business expense 😐

  • GailCoastie Gail 💦 (@GailCoastie) reported

    @Optus I spoke to an Optus staff member in a store today to ask for advice regarding the data breach and now my phone hacked with a virus. His comment, no idea, down the hall is a private consultant go there! Optus this is piss poor!

  • LUKEHAND1992 Vegan thought-shepherd 🍃 🧠 🧭 (@LUKEHAND1992) reported

    The thing I keep coming back to with the #OptusHack is that this was customer data. I could give a fig if @Optus got hacked and their data got took - but customers trusted them with their personal data. Optus really should take every precaution to keep that data safe. 🫳🏻🎤

  • DamoSC Damo (@DamoSC) reported

    @jesseSPANNER @Optus Also love how Optus are dodging every god damn enquiry while at the same time sending generic messages and emails as "updates"