Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 01/02/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • quagmire0810 Mark (@quagmire0810) reported

    @downforce @Telstra Grass isn't always greener on the other side. I lived close to a mate. He had no optus signal at his house, I had no trouble. We both moved to telstra. He's fine now, but I'm not. Telstra is superior out of the suburbs tho. If you leave the metro often, stick with telstra.

  • drderith derith (@drderith) reported

    @Optus I lodged a complaint to your company on 5th March . I received a response on the 9th march telling me an investigation would be conducted . I have not heard anything since . I was also ( in the response ) told to go to another company

  • cosfarming Geoff Cosgrove 🎗🇦🇺 (@cosfarming) reported

    @CranmoreFarming @Optus Node 1 have been great for internet since we installed about 12months ago. Had same issues with banking timing out, email took forever. Worth checking if they're on your area

  • JasonSman21 Jason Sman21 (@JasonSman21) reported

    @trevorlong @Optus Haha I think that Benno guy must work for Optus or something. If you did that poll he suggested I’m sure you would see well over 60% complaining about customer service. The bigger the telco the shitter the service. Aus corporate greed 🖕🏼

  • abzybrah Abzy (@abzybrah) reported

    @Optus 5g in 2905 is still down? What is going on

  • soaponamoat soap (@soaponamoat) reported

    @Optus is there an outage for international roaming right now? I’m getting no service in the UK for the last few hours.

  • quagmire0810 Mark (@quagmire0810) reported

    @downforce @Telstra I agree regarding price. I went to monkey mia on optus and was sos the whole time. Wife on telstra was 4g, full signal. Good for me if I don't want to be contacted lol

  • abzybrah Abzy (@abzybrah) reported

    @Optus You haven’t offered me a solution. You can’t just say ‘ oops ‘ and leave customers without a Connection for 3 weeks

  • sabrina14740067 sabrina (@sabrina14740067) reported

    @Optus I don’t have any answer from you, I don’t have internet connection since last Saturday and you don’t answer about my complaint. This is shameful.

  • RucasJ Lucas (@RucasJ) reported

    @optus been with you for 4 months. Always hear about coverage and speed. I have to say what people say isn’t true. It’s worse. 3G speeds on Hastings St Noosa. Stuff just failing to load. You could be 15% the cost of that other mob and I still think poor value.