Optus outages and service status in Sarina, Queensland

Problems in the last 24 hours in Sarina, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WestralianOrtho (@WestralianOrtho) reported 7 minutes ago

  @InTheMixer_FM The problem in Perth is HBF stadium is shite and we don't have our own version of CommBank or Ammi Park so any major rectangular event defaults to Optus statium which is a terrible stadium for rectangular field sports.

• 
  ash 🐳 (ia) (@fleurblansh) reported 10 minutes ago

  Hi @optus why is the service around Flinders street very bad this past few days? I have no service at all in my building

• 
  LifeWithBeard™ (@ayyyitspete) reported 11 minutes ago

  @mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.

• 
  Millin Bear+FSD helping you profit from AI (@MillinBear) reported 14 minutes ago

  I am too lazy to proof read and edit the below from grok, we had a chat in the car and below is the direct output for a post from grok, 85% my intent but could use some polish… (it gave me 3x image prompts, images from grok attached are also not proofed.) - enjoy: Why Starlink Roam Falls Flat in Australia (And How to Fix It) Honest opinion: Starlink Roam is brilliant on paper—$80 a month for 100GB priority data, perfect for caravans, motorhomes, or pros working on the go in the outback. But in reality? It’s poop for mobile use. Australia’s endless trees, dense bushland, and tunnels (think Bruce Highway or any regional drive) block the line-of-sight to satellites constantly. You’re crawling along at zero bars half the time, burning data elsewhere or offline entirely. Great for static campsites, useless in motion. The glaring hardware oversight: No LTE/cellular failover. Starlink Mini (or next-gen) should’ve shipped with an eSIM slot for Australian carriers like Telstra or Optus. When sats fail, auto-switch to 4G/5G local network as a hotspot—seamless, like your phone. Caveat: ACMA spectrum rules (IMT bands for terrestrial mobile) might need carrier partnerships, but it’s doable—Telstra/Optus already partner with Starlink for direct-to-device sat-to-phone using those bands. NBN fixed-wireless modems do exactly this: SIM failover when fibre/cable drops, approved under existing regs. If it’s green for NBN, it should be for Starlink Roam. Pricing fix for AU market: Base $19 add-on for up to 10% cellular failover (10GB on the $80 plan), covering Starlink’s wholesale data costs. Double to $38 for 100% cellular option if you’re in eternal tree hell. Keeps it affordable, competitive with eSIM hotspots, and actually usable. Starlink, take notes—Gen3 Mini or beyond, make it hybrid. Aussie travellers deserve better. What do you reckon? Roll it out! [Image 1: Insert here after intro] Grok prompt: Photorealistic image of a Tesla Model Y parked under dense Australian eucalyptus trees in outback Queensland, with a Starlink Mini dish on the roof struggling for signal—show obstructed sky view, frustrated driver checking phone, red dust road nearby.

• 
  Ashtyn (@Ashtyn1212897) reported 21 minutes ago

  Hi @Optus me again, I know you’re not too busy working on your network to reply, given you let customers genuinely die due to network issues, so how about using some time to answer why your remediation staff are using customers private information illegally? #optus

• 
  CGone🇦🇺 (@charlesnow97812) reported 21 minutes ago

  @ArdenStReview 7 years since I watched North at Optus. Never again.

• 
  Sriram Narayanarao (@Sriramcse31) reported 24 minutes ago

  Customer care asked me to recharge roaming packs, validity packs, and top-ups, but none work because the SIM cannot connect to any network here (Telstra, Optus, Vodafone AU).

• 
  Roy Hives (@HivesRoy) reported 26 minutes ago

  Madness! Google will not let me comment because Microsoft forced me to buy a new computer. I don't have my old phone because Optus forced me to buy a new phone. My comment? RICH BASTARD'S POWER DEPENDS ON EVERYONE ELSE BEING POOR, BERNARD. They keep us poor and powerless!

• 
  mike shanahan (@the_shagman) reported 27 minutes ago

  I will be calling the ombussman this week after repeated requests to @Optus to fix an issue at my house have been ignored

• 
  Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported 27 minutes ago

  @Optus It’s clearly a case of the building blocking signal. Signal is Ok outside ( in parts). You meed more transmission towers