Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/07/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • crispy4875 Chris 🏳️‍🌈🏳️‍⚧️ (@crispy4875) reported

    @FOXFOOTBALL And before anyone says photo ID is a bad idea and invasion of privacy I say it’s already been invaded. You provide photo ID to get a parcel, for banks, for passports, licences, at Telstra or Optus for a new phone. Heck your phone can be tracked!

  • Kapil_VT Kapil VT (@Kapil_VT) reported

    @Optus Thanks, Unfortunately we are still facing issues. There is no help on your website. After entering payment details it says “possible fraud detected”.

  • matttaylor_1 Matt Taylor ⚓ (@matttaylor_1) reported

    @jeremyrockliff @shawry_analyst Sounds great. Now Tasmania needs to pay 100% of the costs like the WA government had to with Perth (Optus) Stadium. Zero support from the AFL or Federal government!!

  • mindfu7 mf (@mindfu7) reported

    @kbrspace @eSafetyOffice @Optus No one should be endorsing your trash products. You left an API with customer data insecure. Your organisation is a joke.

  • shamsul__kamal Pak Ngah Shamsul (@shamsul__kamal) reported

    @aqbar21 Its good. Rides on Optus infra & network i think

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @waidimar @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • normal_ness Vanessa Smith (@normal_ness) reported

    Hey @optus I just want to go to prepaid... This was my reply to them: "It would have been nice if you had told me you can't do it before wasting my time. I appreciate you are following a script and this is not a complaint about you but about the company processes."

  • JessTheChippy Jess the Chippy (@JessTheChippy) reported

    @Optus @TechDesignau The Optus Store in Warrnambool is saying Direct Debit is the only way to set up a new service, so I left the store empty handed and put in an official complaint.

  • Fernby @fernby@mastodon.sdf.org (@Fernby) reported

    to be fair it's motivated her to wrap christmas presents but i'm trying to concentrate on other **** and all i'm getting is that cute (but not any more) optus squirrel pregnancy thing and jesus if i have to hear about love at first sight again i'll cut somebody

  • c0n_AU Con! (@c0n_AU) reported

    @Zaftron @Optus @kbrspace Same issue at the end of 2022... still many areas with 5G observed in the field or announced as being available but not on the map.