Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/13/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCryptoJa 🇯 🇦 🇾33.3% (@TheCryptoJa) reported

    vegan so therefore I am good at karate. There is no point the data has been lost. It’s gone and Optus has done nothing to provide a real solution to customers. Offering 12 months free subscription to Equifax or paying for replacement drivers license doesn’t change the fact the

  • Live_Animation_ Live.Animation (@Live_Animation_) reported

    @Raf_Epstein This is the thing - you can't mitigate this damage. I can't get a new date of birth or licence number and I shouldn't have to go through the hell of changing the name I was given at birth becuase Optus is incompetent. They should simply be liable for any identity theft losses.

  • patricklaff1 Patrick Laff (@patricklaff1) reported

    @SPBMcKenna @Optus That's terrible I didn't receive an email from them yet.

  • emef Mark Fletcher (@emef) reported

    @Raf_Epstein register to change your DOB. (it's a joke) I'm an Optus customer and caught up in this. What they have permitted to be done with our data is appalling.

  • Laughatsaltyge1 Laughatsaltygeelong (@Laughatsaltyge1) reported

    @Alicedkc I never got an email but i haven't needed to give id with optus for over 20yrs ago

  • hammocklyfe restless (@hammocklyfe) reported

    Maybe I'm being stupid but the data breach with Optus only exposed stuff that is pretty much freely available anyway. Any time recently I've had to prove myself I've needed actual documents and photo ID.

  • emef Mark Fletcher (@emef) reported

    @joshgnosis It actually reads more like a tech fail, and own-goal by Optus IT.

  • BlackDouglas Take5! Promoting organisational wellbeing. (@BlackDouglas) reported

    I just tried to update my optus details on the app. I was told I have no active services (despite them being active) and that help was unavailable!! WE NEED A CLEAR PATHWAY WITH ACTIVE LINKS OPTUS!!

  • burningmbition Pro-choice Craig 💉💉💉 (@burningmbition) reported

    @KimWomenginet I'm so sorry. I really hope a class action is coming very soon and completely buries Optus as an organisation. I personally had bad dealings with Optus in the distant past and promised myself never to go back to them under any circumstances. To see so many suffer now is horrific.

  • ReidParker_ Reid Parker (@ReidParker_) reported

    @samishah @Optus I didn't say it was a perfect solution, but they've enabled anyone with all that data to impersonate you. How many points of ID do you need to identify yourself to your bank over the phone?