Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/25/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • stumblethru stumblethru (@stumblethru) reported

    What a horrible experience with Optus. Trying to give them the opportunity to give me a deal before I leave them and at least price match, and they just give me the one on the website which is $15 extra per month than Telstra. Loyalty means nothing sadly.

  • meetalicee Alice Elle 🍑 Melbourne (@meetalicee) reported

    @JuhiShe Optus?? I had the same problem recently 😫

  • Spiffy_DE Archie D 🇵🇭 🏳️‍🌈 (@Spiffy_DE) reported

    @Optus @caraxian I've been experiencing this issue with @enjoyGLOBE as well, a Philippine ISP. I hope this gets resolved soon.

  • Ollorin7 Ollorin (@Ollorin7) reported

    @RDMgoBRRR @FFXIV_NEWS_EN Hey, thanks again for your help! I found a forum thread that confirms its happening to every Australian who uses Optus service provider. Optus' connection to Tokyo (where our traffic is routed) is not working. Optus is aware of the issue & working on a fix.

  • Fish_Lips_ Unvanquished Fish Lips (@Fish_Lips_) reported

    Hmm Optus and Telstra internet network speeds in my area down to under 1 meg/sec ... unusable

  • GHillosopher #BlameAustraliaDay26Jan #RIPGeatBarrierReef (@GHillosopher) reported

    @MyArgue $170 p/month holy crap, you should have a private satellite for that price, iinet has good deals and the best customer service, optus like to believe they are too big to fail, so they'll rip people off wherever possible, just like telstra and vodafone.

  • Stirling_89 Stirling Llorente (@Stirling_89) reported

    @Optus any news on fixing the FFXIV problem?

  • arose62 AndrewR (@arose62) reported

    @Optus Same as always - *you* think and say that everything is hunky-dory. I'm saying real life, customer experience sucks. I don't see what repeatedly DM-ing my address is going to do. Why can't Optus identify where their network matches what I'm suffering ??

  • ludditeglover Mark Glover (@ludditeglover) reported

    @Optus trying to get hold of your customer service team with 0 success. Trying urgently to assist my elderly MIL whose landline is down! Urgently needs addressing as is connected to her emergency button!!

  • davina_labi Davina Labi (@davina_labi) reported

    @Optus @maybe_caroline Omg lol is this a joke!? You’ve literally asked us three times to DM you. We’ve DM’d! Just provide an update please / fix the internet!