Optus Outage Report in Sarina, Mackay, Queensland

Problems in the last 24 hours in Sarina, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GailT (@GBTSocScientist) reported 2 minutes ago

  @AnnJohn07864164 @Optus Yes I changed from Optus to Telstra. Appalling service from Optus! Purchased ph at Xmas few yrs ago. Guy that served me was DRUNK from staff party prev night! My internet recept was appalling. Telstra's has been great.

• 
  igor (@igorlsf) reported 3 minutes ago

  @Optus I've been trying to complete a change of ownership process. I've spent more than 10 hours in phone calls, chat and even at the store. This is the worst experience I've ever had. This is my last attempt to complete this. Are you able to assist?

• 
  Dr Buzzo (@BuzzoDr) reported 6 minutes ago

  @Optus I send you a DM then spend the next half hour authenticating, for some stooge to tell me you can't help. Like the 27 times I gave you benefit of the doubt.

• 
  kyris/fox || KIYOOMI 📌 (@yaetsumu) reported 10 minutes ago

  **** you optus. optus eat *** in a bad way. i hate optus you are *****. praying they see this bc we already filed a complaint to the ombudsman. we are considering suing tho@too

• 
  Rebecca gillmore (@Rebeccagillmor4) reported 11 minutes ago from Sydney, New South Wales

  Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

• 
  Rajan Kandel (@RKandel23) reported 11 minutes ago

  @Optus Train your customer service staff to solve to issue customer Facing first and then sell your overpriced mobile plans.. Every time I try to contact them rather than solving issues they want to sell different plans.. #shitnetwork #poorcustomerservice

• 
  Brett Graham 🌱 (@brettadam_23) reported 13 minutes ago

  @shazlharro I’ve got 15.6.1 and that’s fine. Maybe it’s Optus. I do have issues with them too. I destroyed my iPhone 6 battery using it as a hot spot. Might use the 11 as the same.

• 
  C.B.PoB (@ktuli_tian) reported 17 minutes ago

  Seriously @Optus I just spent 24 minutes chatting online trying to UPGRADE AN EXISTING service only to cop the usual "after a review I can't deal with this query so i'll pass you over to my colleague" where the entire process starts again. Hopeless!........

• 
  SolidusBK (@SolidusBk) reported 21 minutes ago

  @joelpmichael when I converted my Optus service to eSIM I had to get a QR code mailed out, but I set up an Amaysim free service a month or two ago using the app which was nice and not ******* brain dead like mailing a ******* qr code

• 
  Dr Buzzo (@BuzzoDr) reported 21 minutes ago

  @Optus Might be a good product but why would anyone chose Optus. I was with them since I got my first phone, first issue they screwed me. Now they're refusing to let me out.