Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/08/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CyliksFN Cyliks (@CyliksFN) reported

    @LogicAU_ @Telstra @Optus both are kings, don't give a ****. Internet is internet

  • blynkfnt Monkey (@blynkfnt) reported

    @Telstra how bad is optus?

  • caitiecake1 imsoconfusedallthetimikeidk (@caitiecake1) reported

    I’ve been having trouble sending messages all afternoon and evening @Optus what’s the go? I have to reset my phone every 5 minutes just to send something… on a plan that’s paid up to date new phone too 🙄

  • Shabolition Shab #80aday (@Shabolition) reported

    @Optus @Nick07327685 Why do people have to send a DM to get help? You haven't even made an announcement for people to be informed about what is going on. This is truly pathetic.

  • lil__suz LilSuz (@lil__suz) reported

    @Shabolition @Optus I had also tried the 'Help' messaging service on the app. You would think their first response to my 'I can't send texts' would be that there is a known outage / issue. Not waste my time taking me through a whole set of processes to try and fix it when I had NO hope!!!!!

  • Lauren31251883 Lauren (@Lauren31251883) reported

    @Optus hey, why are texts not working. I haven't gone over my balance.

  • Shabolition Shab #80aday (@Shabolition) reported

    @lil__suz @Optus Infuriating! I spent about an hour this morning googling some troubleshooting too. Nice waste of my time because they refuse to post a generic message about an outage for their customers.

  • cholled Cholle D (@cholled) reported

    @Optus is there some sort of SMS outage in Sydney? I'm in post code 2018

  • kafuskiv3 kaf (@kafuskiv3) reported

    @helloocuhz @Telstra jk optus is so **** i wanna die

  • cIayfn Clay (@cIayfn) reported

    @Telstra hey @Telstra help me ratio optus