Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 12/19/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattisrambling Matt (@mattisrambling) reported

    @CarbsM75 @Farpostperth @hbfpark I’ve only had issues once and it was at Optus Stadium. Since moving to Sydney, I’ve seen it all from security. If what I’m hearing is true then they must’ve been overly intoxicated, which wouldn’t surprise me.

  • gauravsobti_ गौरव सोबति Gaurav Sobti (@gauravsobti_) reported

    @Optus Hoping 133937 customer care folks would care more for callers. 🙏🏻

  • BigV2011WCE Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported

    @official_lesdog Carlton's NSL side played at Optus Oval which was terrible to watch matches. How was the pitch configurated? I'd imagine fans were far away from the action

  • volvoman101 Jason Ball (@volvoman101) reported

    @Optus What has happened to mobile reception in West Wollongong, Figtree, Unanderra (NSW) over the last week. Lucky to get minimal coverage at best or no service at all.

  • MadeByHandGame1 Made By Hand Games (@MadeByHandGame1) reported

    @Optus and now in the space of two days, stretched out to 24/5 and 2/6. this is beyond a joke. there’s something else going on here that isn’t planned maintenance or upgrading a network.

  • SolonSix Robyn Tracey (@SolonSix) reported

    @AskPayPal @lucky_rae PayPal Aus in PayPal Contact pages has message saying Optus has disconnected it. 1800 073 263 always engaged signal - been trying for 2 days. Can't log in, can't change card, so PayPal will not be autopayed next time. (I'm 75, a cyberidiot, so no good at this; pls DM me.)

  • janehhodgkinson Dr Jane Hodgkinson (@janehhodgkinson) reported

    @Optus thanks eventually its come back on. Obviously couldnt see this or reply while it was down. Been stable for a couple of hours now - see how it goes tonight and tomorrow :-)

  • VodafoneAU Vodafone Australia (@VodafoneAU) reported

    @CaprihanV @vodaphone We're aware of an issue impacting some Optus customers’ ability to send text messages to Vodafone numbers. Optus technicians are working to have this fixed tonight.

  • mr_billiam Bill Journee (@mr_billiam) reported

    @_a_y_o_o I found Voda’s reception better than Optus’ around Townsville. Did a drive around Mt Elliot where I expected them both to be awful and Voda surprised me.

  • jkillmier1 jamie killmier (@jkillmier1) reported

    @FootyonNine Don’t think this is a new thing, 18yr member and never went to Colonial/Telstra/Etihad/Marvel even before our era of success, it’s just an awful place to watch footy...Its just a commercial enterprise that has no character & has been plagued with problems. compare it to Optus...