Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/22/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • prettymuch_it Abbey (@prettymuch_it) reported

    @Optus Hello, we have no wifi here in Hornsby Heights 2077, is there an outage??

  • Kylessmyle Kyles 😁🇦🇺 (@Kylessmyle) reported

    @Joey1800callme @QueenScarebear I can’t get tweets and DM but can’t respond to DM says message failed I’m with Optus prob some maintenance ****

  • DS_THEGAMING Floyd Lawton (@DS_THEGAMING) reported

    @captincool @Telstra They actually kind of are. Love them or hate them. No one beats them on infrastructure. If you're talking mobile, Optus is obviously 2nd. & Voda have sunk alot of coin into their rebirth. End of the day it depends where you live. But afaik they all outsource customer service.

  • no_ordinaryjo Smith (@no_ordinaryjo) reported

    @Optus Also confirm whether one can present to a post office with a code to return the box? Or is that another folly like customer care telling me to bring it back to an optus shop! They won't accept boxes that way but hey...optus logic! Send you on nonsense errands...then charge you!

  • aliciagjones Alicia Grogan-Jones (@aliciagjones) reported

    @Optus a bit rude to charge a "non-direct debit fee" on accounts. Is it even legal @acccgovau ?

  • DeanBarnett Dean Barnett (@DeanBarnett) reported

    @Optus I don’t want to fill out forms and stuff but there’s definitely an issue at (-42.8675365, 147.3116435)

  • PerfectOrdered Athina (@PerfectOrdered) reported

    @Optus Hi there, have you had any NBN issues reported around Bayswater? Internet has been down for about 30 minutes now and i need to get some work done😬

  • johnshenton1982 johnshenton1982 (@johnshenton1982) reported

    @OptusSport Hi. How easy is it to cancel after 3 months please as would like it for Euros only@as most TVs don’t work with Optus. Thanks

  • GGeoffwitha GeoffwithaG 🌏 (@GGeoffwitha) reported

    @robynbryant33 @cscviews @Optus Still no mobile phone service. Power back at 1215. And internet. So, Twitter's back folks! And, T.V. of course.

  • BettyTootellF Betty Tootell Ferguson (@BettyTootellF) reported

    I don’t say this often but @Telstra should learn how to run a service status / outages page from @Optus who do it much better.