Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 10/16/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • steelermac6 Billy Mc (@steelermac6) reported

    Optus has the worst NBN connection going around

  • DraikMage John Mattson 🌈 (@DraikMage) reported

    @tinyandtrash :( shitstra or craptus, err. i mean telstra or optus. we have been having issues this past week also

  • MaraisClaude Claude Marais (@MaraisClaude) reported

    @Optus mobile network sucks between Redfern and Woli creek

  • AngVickers 💧Ang Vickers (@AngVickers) reported

    @Telstra Thanks Laura, the outage page is not correct at present. It’s a shame Optus and telstra can’t work together in a natural disaster to ensure people’s safety.

  • halil_mustafa halil mustafa (@halil_mustafa) reported

    @Optus @NBN_Australia every time it rains more than a 2 min shower my nbn service goes to crap. The tech sent out to work out the issue shows me a comms pit full of water needing to be pumped dry. The old cable was flawless unless someone took out a power pole. #1stworldproblems

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, State of New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me

  • juanpablorubioo Juan Pablo Rubio (@juanpablorubioo) reported

    @Optus optus when are you going to fixed our internet service in Surry Hills, very bad experience, I did the claim, and everything and I don’t have answer, PLEASE RESOLVE MY INCONVENIENT, thank you so much

  • halil_mustafa halil mustafa (@halil_mustafa) reported

    @Optus DMs don't get poor infrastructure fixed.

  • Oceandogbytes Oceandog~Bytes (@Oceandogbytes) reported

    @Optus Your service is absolutely crap. Couldn't use my bank last week, stranded with no money and no phone service. Today no email. I'm over it. I'm breaking up & going back to Vodafone. At least they don't pretend to be a top Providor. See ya.

  • LiveLrnExplore Candy J (@LiveLrnExplore) reported from Parkes, State of New South Wales

    @Telstra This tweet brought to you by me piggy backing off my Optus phones fully functional mobile network data. Eftpos machines are unable to do this. So any work around has to come from Telstra or I have to get the bank to change to Optus.