1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Optus
  6. ❯
  7. Sarina, Queensland
Optus

Optus Outage Report in Sarina, Mackay, Queensland

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Sarina, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Optus

Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 39% Internet (39%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cwhast
    ᑕᕼᖇIᔕ (@cwhast) reported

    @Roger_J_Penman @Optus With any luck this leaves you in a safer position if the mixed up customer info with the wrong name is what made it to the dark web 🤞🏻

  • el_laney
    Laney 💯 + 1 (@el_laney) reported

    @Optus there's NBN outage at Kew, do you know how long it will be? And will it be fixed by tonight? Thank you.

  • lawrepforjesus
    👽 ɟlǝsɹǝH uɐʇɐS👽zzıɥS puɐ ssǝu-ɔıuɐʇɐS ɟo nɐǝɹnᙠ (@lawrepforjesus) reported

    @lassie_welsh It's a good idea. I mentioned something about the data breach and the optus person was so rude, that made my mind up. I didn't breach their data, they left a hole open so anybody with a teeny bit of nous could have gotten the information...and they treat me like shite?

  • yaboiandro
    Knight OwL 🦉 (@yaboiandro) reported

    How crap an utterly useless is @Optus #shitservice 💩

  • ildiko42749502
    boringaccountant (@ildiko42749502) reported

    @optus - after 7 minutes your customer service rep from some foreign country answered and told me she couldn't hear me. She certainly wasn't in Australia - so DO tell what else can I do to get some service? You used to be much better than the others

  • Hardy_baidwan
    Hardy (@Hardy_baidwan) reported

    @OptusEnterprise hello Optus,my Optus number is not working since last Friday and I called technical support team many times and went to Optus store 4 times but no results,please look at this matter asap

  • gn16
    GXN (@gn16) reported

    @Jeremy_Kirk @Optus @HarcourtsAUS Hey Jeremy, Vicroads don’t issue new drivers licence numbers unless the person has already been a victim of identity theft.

  • LadySucre1
    Lady Sucre (@LadySucre1) reported

    @Optus Your Sydney CBD store is saying that it is compulsory to direct debit bills for mobile only plans. I've been a customer for over 20 years, never missed a bill. This is news to me!

  • Wiz_Of_Oz2
    🇦🇺 Wiz_of_Oz2 🇬🇧 (@Wiz_Of_Oz2) reported

    9 years ago, I moved from @Optus to Vodafone. On 1 Nov, I get a letter dated 18 October from @Optus that my information has been "exposed". The issue of companies retaining obsolete data and increasing the risk for customers' needs to be addressed. @Optus Goodbye forever

  • OW_Icicle
    icymeow (@OW_Icicle) reported

    @itsfait I think it also depends on which carrier you're with. I'm with Optus. I have had someone say they are with Telstra and still haven't gotten it. The service provider receives the update from Samsung and then they have to approve it.