Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 03/01/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • timchuma Tim Chuma (@timchuma) reported

    @Optus so slow in the western suburbs of Melbourne tonight. No updates to your website

  • emmzerell Emma (@emmzerell) reported

    @Optus can you please fix your deal in Bendigo, kennington and main streets are 1 bar of 3G for 5 months now, this is a joke! #optus fix your service.

  • AnthropicEthic Me (@AnthropicEthic) reported

    @Optus Your automated phone system is incomprehensible. Your staff rude, unhelpful and disinterested. I don’t know if my sim is activated or how to use the charge I paid for and I now do not want to use the sim or deal with your company anymore. I want a refund so I can go to Telstra

  • janice_martin5 Janice Aileen Martin (@janice_martin5) reported

    @Magpie1954nBird Got $10 per month plan from Southern Phone ….I believe they use Optus network. Very good!

  • Bonesizm bones (@Bonesizm) reported

    @PaulFletcherMP @ScottMorrisonMP Dude. The public pay them for a service they can upgrade it. Why are we paying for that. Do we own Optus? Nope

  • tv_faure paul faure (@tv_faure) reported

    Problems with @Optus getting online? Support is only online! Great joke! 24/7? 6 hrs after I sent msg via sms.

  • plainfaced 404 - Not Found (@plainfaced) reported

    @Optus - I paid for an unlimited data day on my 5G mobile. Am tethering to my PC. Speedtest shows normal 5G speeds. However every download service (Windows, Adobe, legal torrents etc) all look to be throttled. Can you explain why I cannot download at speed while tethering?

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus Do even care that you have customers waiting for help on the app ?

  • luvallkorea luvallkorea 😷 (@luvallkorea) reported

    @Optus The website says technical support line opens 8am. But the number keeps saying its closed! No internet. No action. Please help.

  • chris_agrios Chris (@chris_agrios) reported

    @luvallkorea @Optus I’ve been trying to get help for 12 hours here