Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/13/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gibosity Daniel Gibney (@gibosity) reported

    @Optus great business phone support guys. Spend 10 mins just getting through, and then have the guy on the other end say “If I’m unable to hear you I’ll have to disconnect the call”. What?!!

  • dannyboy272727 dannyboy (@dannyboy272727) reported

    @Optus been on the phone since 8am. Internet was supposed to be installed May 13th. No one showed, next available is June 25th. Horrible horrible service. Been on hold to speak to manager for 25 minutes now.

  • SolonSix Robyn Tracey (@SolonSix) reported

    @AskPayPal @lucky_rae PayPal Aus in PayPal Contact pages has message saying Optus has disconnected it. 1800 073 263 always engaged signal - been trying for 2 days. Can't log in, can't change card, so PayPal will not be autopayed next time. (I'm 75, a cyberidiot, so no good at this; pls DM me.)

  • DrewPfitzner Drew Pfitzner (@DrewPfitzner) reported

    @GribbleRC I ended up ditching NBN. Went with a 4G modem with Tangerine Telecom sim that uses Optus network. 100 bucks a month for 1,000GB speed varies A LOT. Never really unusable. Can go from 8Mbps to 150Mbps. Average would be 10. Antenna on roof pointed towards Griffith / Lake Wyangan

  • bigjsl John Lindsay (@bigjsl) reported

    @yaakov_h @Telstra I have my family on a Voda business plan with shared quota. Pity you have a coverage problem. Voda & Optus share a lot of towers so their coverage is usually the same but they use frequency bands differently so some devices don’t work on 1 network at a location.

  • mr_billiam Bill Journee (@mr_billiam) reported

    @_a_y_o_o I found Voda’s reception better than Optus’ around Townsville. Did a drive around Mt Elliot where I expected them both to be awful and Voda surprised me.

  • janehhodgkinson Dr Jane Hodgkinson (@janehhodgkinson) reported

    @NBN_Australia @Optus Internet been perfect for so long. Two drop outs today in Ferny Hills Qld. Any known issues or just us? Thanks

  • gerbatron dani (@gerbatron) reported

    optus: "please return your fetch device to us by 29/05/2021" also optus today, on the 17th: "you haven't returned your device, do so immediately or $250 will be added to your next bill" literally **** off

  • booksandshields Charlie Renée 🌱 (@booksandshields) reported

    Omg even my phone data is jank tonight... wtf Telstra and Optus...

  • amgrech AMG (@amgrech) reported

    @kayosports_help I think your app is just rubbish. It jumps, it randomly goes back to the start of the game, it’s crap. This doesn’t happen on Optus sport, Nexflix, Amazon or Stan.