Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/25/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • uminadory riley doran (@uminadory) reported

    @57eagles @mould57 This bloke is a Optus sport highlight merchant never watch a game in his life

  • doraisaadora is-not-adorable 🐺 (@doraisaadora) reported

    @Optus your service sucks! Gonna change this real soon

  • RichardKGrump Richard Wright (@RichardKGrump) reported

    @GT_AUS @sszinglehead I find it extraordinary that a company as large and with such a public profile as Optus would appoint someone to a senior role while ICAC had not yet finished its investigation. This has the potential to make them look very stupid and inept.

  • Jordantheranga Jordan Noy (@Jordantheranga) reported

    @Optus was there an outage in the Gelong area? I can not find any info about it but have had a few people on optus net with the same issue? If there was what caused it?

  • YourNemesis72 Cyrano (@YourNemesis72) reported

    @Optus Most embarassing customer service ever.

  • Ahlephia Rhiannon Elizabeth Irons (@Ahlephia) reported

    @Optus My father was guaranteed a callback today in regards to the issues relating to his bill. The phone rang once and immediately hung up. How is that supposed to resolve anything? Thankfully your store in Loganholme has seemingly sorted it out. We'll find out next bill.

  • freocookster Freocookster ⚓ (@freocookster) reported

    @julsc44 I wish the people going to games at Optus Stadium would all wear masks. One in every five at least was unmasked two weeks ago. Particularly bad given the train sits on the platform with the doors closed for ages before you even move.

  • FaineBlackadder 🐀Duchess of 💉Sewer Rats🐀🌻🇺🇦🌻 (@FaineBlackadder) reported

    @Optus They upgraded a tower weeks ago. Fed up w excuses to get more $. More data better speeds blah blah.Ive never had 3g in my area. Only place I get it is on the gold coast. Then phone call to lower my data bc not used. #cranky

  • cptwoodsy Tristan (@cptwoodsy) reported

    I think my phone number has been spoofed. I keep getting phone calls from people saying they received a missed call from me. But I didn’t call them! Not sure even if @Optus can help with this.

  • ivaforgotton ive forgotton (@ivaforgotton) reported

    Good Onya Optus Worst NBN carrier in Australia Internet down for 31/2 hours You bunch of Smuks.