Optus

Optus Outage Report in Sarina, Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sarina, Mackay, State of Queensland 02/18/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • billythedoge2 billythedoge (@billythedoge2) reported

    Hi @Optus I’m experiencing an issue with you being a **** and increasing my bill by $4 a month. Despite being in a contract, and despite you already removing Optus Sport as a complimentary service. Absolute grubs and I hope your customers walk like I do. #neveragain

  • Harnsle Harnsle Joo (@Harnsle) reported

    @helenelambetsos @Optus @BenLivermore3 same issue as you!

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @AndyLevees @lavosaurus @Optus You're on a device repayment plan of 12/24/36 months - which is separate to your plan, and not changing. Your plan is month to month; you can move up or down plans as you like, or leave without penalty or fees. And the telco can give 30 days notice of any changes.

  • Oli_n9 Oli (@Oli_n9) reported

    @airsignangel888 Catch connect. I'm on $89 every 3 months. Never worry about data (but I don't watch that many videos outside of home) It runs on the Optus or Telstra network so it works fine.

  • iamdylanbishop Dylan Bishop (@iamdylanbishop) reported

    @lavosaurus Don’t even get service half the time on the Gold Coast with Optus but go off and charge me 4$ extra I guess.

  • NatMarshall Nat Marshall (@NatMarshall) reported

    hey @Optus hope you’re well. so sorry to hear of the difficult decision you had to make raising prices on our plans 😞 first of all: you can shove your extra 20GB of data way up inside your *******. second: pry the extra $4 from my cold dead hands

  • FuckQueue social life (@FuckQueue) reported

    @Optus is there something wrong with the Optus app? Tried to pay my bill but keeps declining. Is this an issue with Optus or my bank?

  • D_Kutchel Danielle Kutchel (@D_Kutchel) reported

    Had an email from Optus saying they're upping the cost of my plan by $4/month. Part of the reasoning is "the growing usage of our network". So more people using = more cost to me, am I reading that right? And they're giving me extra data but I don't use the data I have now so??

  • baowneh Bonny (@baowneh) reported

    Optus increasing my phone plan not long after wanting to charge me for optus sport. **** you optus. I signed a contract and I will be paying what is stipulated in the contract. Hope you look forward to my disgruntled call

  • Nasia_Killjoyy Nasia Iero (@Nasia_Killjoyy) reported

    @lavosaurus Lmao wow.. with mine they dropped my data from 1TB to 500gb... my internet at home doesn’t work.. so now I’m moving to Felix mobile instead which is unlimited data 👍 **** Optus