Optus Outage in Tahmoor, Wollondilly, State of New South Wales

@Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

@Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

@hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

@Optus Quade, its fine, was just letting you know, it happens fortnightly, it was fine all day today, then tonight slows down, you cant resolve it, so just thought it maybe of value to let you know. No need to reply. Thanks.

@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider

@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?

to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.

A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2

@Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)

@FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

@Optus Hi Team, I'm unable to receive any calls and unable to login to app either to contact support team.

Bro wtf is going on with my data @Optus

I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS

Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS

Amazing how the customer service team at @Optus can't even answer a simple question.

Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work

@Optus NBN down in 2230 area? No internet since 5am and still nothing

@Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

what is going on with @NBN_Australia & @Optus internet around doosnide atm every tab i click on is slow and laggy and buffering and my playback when im live streaming my content to my viewers on Youtube or Twitch (im Affiliate btw ) is buffering and falls a day behind ??? NH-JAN

@Optus Massive regret swapping from @Telstra to Optus home internet. Worst service ever. Constant drop outs, low speeds or no internet at all. Back to @Telstra NBN this week after cancelling my contract within 3 months and threatening to go to the ombudsman.

Why won't Optus let other Optus company users access the 5G network??? @Optus

@Optus I used DM service, it’s of no use, for sure there is a bug in processing change of ownership services.

@Optus 'Yes' Optus is ****, trying to change to a GOLD number has been impossible. I never actually got my number changed, raised a complaint, complaints manager then never responded. What a ******* **** service. **** off @optus and go elsewhere.

@Optus @stejwill Flagged feedback by companies is translated to say nothing well done and the issues well continue.

@Optus your customer service is appalling. The My Optus is app is crap. Asked a question about phone security was asked if I had a query about insurance. Rang the helpline. After pressing about 10 numbers on prompts was told customer service was shut. Utter crap. #optus

@Optus Optus says Yes... but experience says Big No.... such a bad services, used change of ownership services totally messed up.

@Optus Yes. Call your frigin customer. It cant be that difficult. TELSTRA may be more expensive. But at lease they call there customers. My fault for thinking I could save a buck and still get good service. BIGGGGGG MIIIIIIIISTAKE. My Advise to ALL . Stay with TELSTRA