Optus Outage Report in Tahmoor, Wollondilly, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Tahmoor, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tahmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Optus
Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Tahmoor, Wollondilly, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Tahmoor, State of New South Wales
Latest outage, problems and issue reports in Tahmoor and nearby locations:
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Saffiya
(@Saffiyao25) reported
from
Sydney, State of New South Wales
@Optus really poor customer service. We will be taking our business elsewhere.
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Rich Holborn.
(@RichHolborn) reported
from
Sydney, State of New South Wales
@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!
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Thomas Richardson
(@VelodromeFan) reported
from
Sydney, State of New South Wales
@Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action
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MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.
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Anton Posa
(@antonposa) reported
from
Sydney, State of New South Wales
@themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.
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Huezee
(@66Hughesy) reported
from
Sydney, State of New South Wales
@Optus is there an outage at postcode 2084
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Jason Whittaker
(@thetowncrier) reported
from
Sydney, State of New South Wales
For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?
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Betting Kingz
(@bettingkingz9) reported
from
Sydney, State of New South Wales
@ConvertedCode_1 You guys don’t have optus? That sucks man 🥺
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Joan Wilder
(@thepiedwanderer) reported
from
Sydney, State of New South Wales
@Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.
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Thomas Richardson
(@VelodromeFan) reported
from
Sydney, State of New South Wales
@Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!
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RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!
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meenakshi
(@kittyminks) reported
from
Sydney, State of New South Wales
@Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment
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Kevin Wesson
(@KevinWessy) reported
from
Sydney, State of New South Wales
@Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?
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OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus McIntyre ⏩
(@MarcusMMcIntyre) reported
So where is this hundreds of millions of dollars in fines for Optus @ClareONeilMP? Surely we're not morons with a low limited number right? For a major corporation who leaked around 40% of the Australian population's information? We're not that stupid right? #optus #optushack
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Tamhus
(@tamhus8) reported
@Jeremy_Kirk You should log into the @optus account portal and monitor the XHRs that occur while viewing mundane things like data usage. The API serves up the entire customer record in clear text incl payment card, address, identity, DOB etc with every request. Like a 12yo wrote their website
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Michael Rickards
(@mrickards1) reported
@abc730 @ClareONeilMP OPTUS security and privacy protections have been poor for a very long time. I left Optus some years ago because of this. A person who knew I had an account readily impersonated me and hacked just by knowing my name, address, date of birth, despite an account PIN number.
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CouchSpecimen
(@couch_specimen) reported
@newscomauHQ O'Neill says “Responsibility for the security breach rests with Optus", well ******* I would've thought the responsibility rested with the hackers.
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Kelly
(@divabooknerd) reported
I've been an @optus customer for twenty four years across multiple phone numbers and accounts. I still haven't received an email in regards to stolen personal information.
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Luke purcell
(@Percyy98) reported
@Optus leaked my account information which is all my personal information, but you refuse to help me because the account is under my grandmas name from 8 years ago. You expect an 86 year old to figure out how to contact you idiots when she doesn’t even know what the internet is
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John Garretto
(@JohnGarretto) reported
Not sure how you can go into a store or call up without a physical lisence and get a new sim card for an existing @Optus mobile number. So the existing numher which was working on my mother's simcard was switched off to have no service causing mass confusion. #OptusHack
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Michael
(@its_peeps) reported
@goodfoodgal Actually fairly easy to solve. Issue new drivers licences and passports to those affected and charge it back to Optus.
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erik petersen
(@erik_petersen) reported
@Jeremy_Kirk Optus sent noreply email telling me not to click on unknown links, & I can securely contact them thru the MyOptus app. #WTF How did a rogue IP address call their API 100s, sorry 1000s, sorry millions of times & not be blocked. Sack the #optus security boss, CIO & CEO.
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Marcus McIntyre ⏩
(@MarcusMMcIntyre) reported
So where is this hundreds of millions of dollars in fines for Optus @ClareONeilMP? Surely we're not morons with a low limited number right? For a major corporation who leaked around 40% of the Australian populations information? We're not that stupid right? #optus #optushack