Optus Outage Report in Tahmoor, Wollondilly, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Tahmoor, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tahmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (15%)
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E-mail (13%)
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Wi-fi (10%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Tahmoor, Wollondilly, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Tahmoor, State of New South Wales
Latest outage, problems and issue reports in Tahmoor and nearby locations:
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Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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remember sydney
(@jamesgmeme) reported
from
Sydney, State of New South Wales
One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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No Jab No Job
(@deathjab4) reported
@Aussidreamin @Betelgeuse591 Yes, But for memory Human Services including the NDIS was Hacked Much more information than Optus would hold. I have never heard of a phone company asking for your Passport number, just Licence number
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Mathan Soma
(@Mathan_Soma) reported
@Cyclops_Trader @Optus The main damage is financial. It's with the bank that you deal with and your super...if that is in a fund. You need to make sure neither can be transferred or details changed without you being notified. Banks now have features for that. Not so sure about all super funds!
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Philby
(@philbyjustaguy) reported
@SenKatyG You are the minister for finance, for God's sake stop tweeting about social issues. There is a major crisis for the customers of Optus which I am one. The government needs to put an end to online lending , all loans need to be done in person.
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YetAnotherShaun
(@YetAnotherShaun) reported
@Optus @IsaacsonMarie Will you be contacting PAST customers from the relevant time period? I am no longer an Optus customer, but was one during the relevant period.
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🎲P🍀³⁵🔙ᴰ⁻¹⁴⁴🆘SHINeeᴰ⁻⁶⁷
(@paleeta_b) reported
Interesting that the Aus Govt requires #Optus to obtain and retain this incredibly sensitive data, but didn’t require it to be encrypted & secured beyond something human error could affect? This isn’t just an Optus problem. Govt is also culpable & trying very hard to hide that.
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bbq
(@officialzilf) reported
Hackers were really just like "sorry guys for stealing your info, optus are too **** for even us to deal with"
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ich bin RAT seeking
(@dmccann65) reported
@RonniSalt @Optus 1/2 Yes! They have made an artform of mishandling every situation that has impacted their customer base. No proactive measures to inform customers and reassure them, no attempt to compensate or value add to impacted customers. This has led to a confidence slump and exodus.
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DrHallstrong-Port Hughes, Tipping & Horse Racing🏇
(@hallstrong1) reported
@RobertCawood2 @BeachGirlJan They'll be a lot of Optus users with a bad credit rating soon & they'll be clueless as a too why?> Meanwhile the recipients of the Optus customers records will be making a fortune from using the said details to set up fraudulent loans etc etc.
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bratislava
(@bronya_l) reported
@Maxepmason @GrogsGamut As an optus customer i can confirm there is no way to contact them!! #FactChecked
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Kyle Wilson.
(@pies1982) reported
@bridgetparker Absolutely. Optus will struggle now I think. I've already switched to Vodafone. Optus can't be trusted and are far to slow to communicate and respond to customers. Very average at best.