Optus Outage Report in Tahmoor, Wollondilly, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Tahmoor, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tahmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Optus
Optus is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (52%)
-
Phone (22%)
-
E-mail (12%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
TV (%)
Live Outage Map Near Tahmoor, Wollondilly, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Tahmoor, State of New South Wales
Latest outage, problems and issue reports in Tahmoor and nearby locations:
-
Greg Williamson
(@gregmw34_greg) reported
from
Sydney, State of New South Wales
@Optus what is the problem with the cable internet in area 2122
-
Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
-
Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
-
Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.
-
Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
-
Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
-
CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
-
elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
-
Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
-
PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
-
Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
-
Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
-
Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
-
Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.
-
Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
-
Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
-
Theo Legowo
(@theogoh) reported
from
Sydney, State of New South Wales
@optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.
-
Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn
-
PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
-
Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Luke Raymond
(@LukeRay_eth) reported
@roundyc @Optus Quickly reach out to #westechhack to fix this issue right away
-
james nolan
(@jamesno77946854) reported
@MattSmi81658311 @_mattfiacchi @sallyrugg Optus still have not replied to the federal police to provide information on who was involved . Optus can never be trusted again.
-
Brett Mckimm
(@kimbys2) reported
@trevorlong @ServiceNSW Trevor got the SMS but I have never for anything, bank stuff, legal stuff etc, had to provide card number as well. Only DL number. How does this work with what Optus says?
-
Daniel Cohen
(@Fishman_Dan) reported
@carolduncan Dominello raised this the other day. Any holder of your personal data does not want to login and pay your bills. They want your name, address and license number to create a new Carol Duncan. Disgusting, ongoing lack of understanding or empathy from NSW Govt and Optus.
-
Uncle Bingo
(@salabog) reported
@shanebazzi If one should wish to get ******** away from Optus, are they making it easy to do so?
-
💦Clarkie™ #MasksMatter
(@Clarkie_Qld) reported
@cheryl_kernot And me and my email address, full name, mobile number WTF @Optus
-
7RockLists
(@7RockLists) reported
@Cruedevil @Optus **** oath they had better.
-
Tired Duckie 🇺🇦 🇺🇦 🇺🇦
(@silver_tinsel) reported
Just online chatted with @optus re the #OptusDataBreach (they’re calling it cyber attack - PR working overtime?). I asked what id of mine they have on file. Answer: a proof of age card, expiry 2021. I’m 50. I haven’t had a PoA card since 1990. That’s not my id. WTF is going on?
-
Bree Carlton
(@CarltonBree) reported
@shanebazzi Clear as mud - thanks Optus. How can they get away with such inconsistent and **** comms? This happened nearly two weeks ago!
-
Erin - 0.05% of Mamamoo Listeners 😅
(@Ezza94) reported
@NoFunBrown Yeah I signed up for it a couple days ago just in case. Pay for my **** Optus