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Optus Outage Report in Teralba, Lake Macquarie Shire, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Teralba, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Optus

Optus is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 11% Wi-fi (11%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Teralba, New South Wales

Latest outage, problems and issue reports in Teralba and nearby locations:

  • nickintheworld
    Nick Williams (@nickintheworld) reported from Newcastle, New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ShaneNatalie
    Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • SophiePearse
    Sophie Pearse (@SophiePearse) reported from Newcastle, New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • tmacca_1996
    Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • siobhan_curran
    Siobhan Curran (@siobhan_curran) reported from Newcastle, New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • ajhill_alan
    Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • navypti
    💧Geoff Mason (@navypti) reported

    @bugwannostra @philYoung17 How can someone who is under investigation for corrupt conduct and mis-appropriation of public money score a high end Corporate job?. You idiots at @Optus must have bloody ROCKS in your head? You could have at least waited until all the ICAC issues were resolved?

  • TerritoryGal17
    blak and sick of this **** (@TerritoryGal17) reported

    @preecy_pants @Optus @Aussie_BB And yes, having spent more than 3 hours on the phone with 8 reps in one day, I can safely say their customer service needs improvement

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @carbon_nada @Optus Many are leaving or not joining Optus. Gladys Berejiklian may be found corrupt later this year??????? Customers are not stupid and customers have morals and ethics.

  • bkbaguley
    kbaguley (@bkbaguley) reported

    @TimOnTwtr @Paul88921838 @Optus Wish I was an Optus customer...so I could leave!!

  • KazzasT
    ket (@KazzasT) reported

    So now I have to change my service provider, given the woman who stuffed Australia has joined Optus.

  • Simon95646580
    Simon 🇦🇺🏳️‍🌈 (@Simon95646580) reported

    @tchbastard Nobody uses Optus do they, it’s **** so she can only make it worse

  • TrippaOfficial
    Trippa (@TrippaOfficial) reported

    if only you could do ‘put calls’ in Australia against @Optus down the drain.

  • Avatar5991
    Avatar (@Avatar5991) reported

    @nlentern1 Next minute… Gladys will be saying “Please know that Optus is a good service!”.

  • killmebilly
    Brian Anthony (@killmebilly) reported

    @nickschadegg Voda uses Optus network and I would use 2 jam tins and a length of string before going back to Telstra.

  • ErickaK52246008
    Ericka K (@ErickaK52246008) reported

    @DougCameron51 @Optus - Surely not...I've been a loyal customer of yours for years but please say this isn't true. No to GB!