Optus Outage in Toongabbie West, Blacktown, State of New South Wales

@williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

@mgn87 Get a VPN and I’ll shoot you my Optus Sports login

@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

@optus business down?? Phone message says major outage in Sydney.

@Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

@Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

@hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

@Optus Quade, its fine, was just letting you know, it happens fortnightly, it was fine all day today, then tonight slows down, you cant resolve it, so just thought it maybe of value to let you know. No need to reply. Thanks.

@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider

@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?

to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.

A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2

@Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)

@FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

@Optus Hi Team, I'm unable to receive any calls and unable to login to app either to contact support team.

Bro wtf is going on with my data @Optus

I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS

@Optus I really need you guys to come to my place and fix the damn internet. I have already sent a report thing but nothings been done. My phone is saying 4g but it’s dial up speeds

@Optus please review your customer service and messaging system. It shouldn’t take over an hour and 4 different teams to cancel one internet service.

Wtf is up with Optus data today

@amaysimAU hi there, we are entering day 3 with no phone service, Optus says they're working on a tower in the area (Mortdale NSW 2223) can you shed any light on this??

@Optus can you please help me understand how a preorder made at 11:03 PM on 16th Oct becomes a backorder.?

@Optus I have no mobile service in Chermside QLD currently. Is there a local issue pls and an expected time of resolution? Thanks

@kbrspace @Optus @kbrspace not sure if you have ever encountered connection difficulties to internet and had to call yr call centre but we have and it’s not a pleasant experience, 2 weeks now of going round in circles. Would be very grateful if someone competent could contact us to fix problems

@MissMazyGG This way we'll be able to take a closer look at your service and review any notes left on your account by your local Optus store and other teams (2/2) - Ness

@MissMazyGG @Optus Just lodge a TIO complaint, that'll get it resolved.

@Optus I want to speak to someone in IT in Australia. Your local store can't help me any more because everything they've done, hasn't been fixed on your end. This has been going on since MAY. MMMAAAAAAAYYY. Don't make me go back to Telstra.