Optus

Optus Outage Report in Toongabbie West, Blacktown, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Toongabbie West, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Toongabbie West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Toongabbie West, Blacktown, State of New South Wales 12/05/2023 03:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Toongabbie West, Blacktown, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney, Parramatta, Wallgrove and Turramurra.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Toongabbie West, State of New South Wales

Latest outage, problems and issue reports in Toongabbie West and nearby locations:

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    @WenleiMa Optus never disappoints

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tyroga Tyroga (@tyroga) reported

    @cambabs @Optus After opening an account, I have never been asked to provide license or passport numbers as a form of ID when making an enquiry with my phone company or my bank. It's always Full Name, Address, Phone, DOB.

  • Bohica95338120 Bohica (@Bohica95338120) reported

    @elijah_esq @newscomauHQ The API Swagger is provided by CDR team itself. Their designs are pretty good and secure using FAPI 2.0 and OAuth 2.0. framework It's Optus's failure that they had an unsecured Dev API opend to public and backend connected production datasets with customer PII data.

  • JamesCattermol1 James Cattermole (@JamesCattermol1) reported

    @hughriminton I was a Telstra customer until their appalling service caused me to get a black mark against my credit totally due to their massive incompetence. Optus have been very good in the 20 years since I started with them... until now.

  • medicine_brain brain][medicine (@medicine_brain) reported

    @SusanLa69642683 @MFWitches @Optus That us too. Left them 5+ yrs ago because they were the worst phone co I've ever dealt with now find out my partners details have been compromised.

  • Pinpadpromptz Pinpadprompts (@Pinpadpromptz) reported

    @Optus which service provider should I switch to?

  • Jeremy_Kirk Jeremy Kirk (@Jeremy_Kirk) reported

    ENDING CAVEAT: We don’t know if this is what happened at Optus, but generally is a security issue that has cause problems in the past. Only Optus has the full story on this, and hopefully we will learn it soon.

  • neumann55_ohm Oliver Neumann (@neumann55_ohm) reported

    So just heard ALBO on 5aaa, He is still blaming Scomo’s gov for every other thing, eg how our good economy suffered inflation, National Dept, etc,etc… Inc. how the hack on OPTUS wouldn’t have if.. the LNP…. Wtf! How about the Dept drawn by the VicGov etc.

  • lucyintheskaii ♡ (@lucyintheskaii) reported

    if I were an optus customer I’d be doing everything I can to help sue ******** out of them. That amount of private information being leaked is abysmal.

  • LionsGreg Greg Lions (@LionsGreg) reported

    @theprojecttv And so they should..Optus error, they should pay to fix.

  • ravirockks Ravi Nayyar (@ravirockks) reported

    If these actions merely get up (ie before trials are done), @asicmedia must seriously consider going after the Optus Board. I say that because, even if the class actions are settled/decided in favour of Optus, the reputational damage already done would be more than terrible.