Optus

Optus Outage Report in Toongabbie West, Blacktown, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Toongabbie West, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Toongabbie West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Toongabbie West, Blacktown, State of New South Wales 04/26/2024 05:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Toongabbie West, Blacktown, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Toongabbie West, State of New South Wales

Latest outage, problems and issue reports in Toongabbie West and nearby locations:

  • blonde_louise Lou (@blonde_louise) reported from Sydney, State of New South Wales

    WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

  • Mummymegan Megan Barnes (@Mummymegan) reported from Sydney, State of New South Wales

    @SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • HMMurti Helen Murti (@HMMurti) reported from Sydney, State of New South Wales

    If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation

  • stop4nowt Peter Sinclair (@stop4nowt) reported from Sydney, State of New South Wales

    @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    @WenleiMa Optus never disappoints

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • michae1green Mike Green (@michae1green) reported from Sydney, State of New South Wales

    @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • karenmar_2009 Karen M (@karenmar_2009) reported

    @Optus has the most ridiculous service. Ordered modem 18th March, Startrack tried delivery 21st March but nobody home. So package returned to depot, despite Australia Post tracking stating would be taken to local post office! Has been at the Startrack depot since 5pm on 21st.

  • AllesK Andrea 🇺🇦 (@AllesK) reported

    @AJustang We have a mail service called Optus for any ongoing needs. You can also check to see if they will use Alto (DoorDash for meds).

  • bennysthebest Benny the Supercoach (@bennysthebest) reported

    3 months, multiple lengthy phone calls, empty promises of getting back to me shortly by my so-called special one care consultant and still no better of than when I initially had the problem. @Optus might be good at saying yes but it sure as hell feels like a big fat NO. #optus

  • georgiaharris0n Georgia (@georgiaharris0n) reported

    @BelongAU have the worst customer service. 3 days on the phone to them and nothing helpful offered. Off to Optus I go 👋🏻

  • o_randywatson Vroom Vroom (@o_randywatson) reported

    @trentbraidner @Optus This is the problem .. outsourcing customer service to India or Phillipines who only go off script with constant apologies and no understanding of what the issues are..such **** service..I've stopped using companies with offshore customer service not worth the aggravation

  • trentbraidner TrentAU | 🇦🇺 Tarkov Emissary (@trentbraidner) reported

    @Optus But I do really think you need to train your staff better. I don’t blame them for trying to get an up sell, I’d expect my sales staff to do that as well. But when I say I need X,Y and Z and they repeat the offer of something that doesn’t fit my needs, then there is a problem.

  • _sobrietysux ᚻᛖᚱᛖᚹᚪᚱᛞ (@_sobrietysux) reported

    @Optus @tpg @Telstra_news many of your issues could be solved if you lowered your sales targets. I know it from working there, and you know it from working there.

  • GuyFromTheArea Ali Al-Hadhrami (@GuyFromTheArea) reported

    and optus support team members

  • maffsguru Maffs Guru (@maffsguru) reported

    @Optus 5 hours. 3 hang ups. 50+ DM's and lots of terrible customer service please know that there is a problem with your systems. It is deleting addresses when trying to relocate! I'm not the only person this is happening to. I'm told it's being sorted. Is it? Can I order yet?

  • keanzo7 John Keaney (@keanzo7) reported

    @Optus @Back2TheMotorLg That's crap I wanted to watch the full thing but can't cos I live in Scotland can you not release it so we can all see it