Optus

Optus Outage Report in Torquay, Surf Coast, State of Victoria

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Torquay, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Torquay, Surf Coast, State of Victoria 05/09/2025 10:45

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Torquay, State of Victoria

Latest outage, problems and issue reports in Torquay and nearby locations:

  • H_the_Cats_Fan MsH (@H_the_Cats_Fan) reported from Geelong, State of Victoria

    @kaine177 Optus oval was built closer to MCG dimensions … that would play a part, but yes if you think back, they didn’t play well in the hubs last year either. It’s a shame … No Gaff doesn’t help … and our weather is shite compared to over there. It’s proper winter footy.

  • pwilkins10 Paul 💉💉💉 (@pwilkins10) reported from Torquay, State of Victoria

    At least if Leeds get relegated, I can cancel my Optus Sports subscription & watch the Championship on BeIn.

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    If the .@Optus network wasn’t so bad and .@VodafoneAU wasn’t ridiculously panicked as to whether I can pay (because they made it clear they think I don’t make enough money), I’d be looking for a better network.

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Geelong, State of Victoria

    @Optus Hi Aman, I appreciate that but I was told that before when I was promised multiple phone calls that never eventuated. Never mind the FTTN service we are getting drops out constantly and isn’t as reliable as the previous DSL service at my old address.

  • cmalietoabrown Christian Malietoa-Brown (@cmalietoabrown) reported from Geelong, State of Victoria

    Optus has to have the most **** signal coverage in the whole world

  • camo2572 💧Darren Camilleri (@camo2572) reported from Geelong, State of Victoria

    love @gilly381 but for Gilly to jump up and down and say MCG shouldnt have a guaranteed Boxing Day test in favour for his Optus Stadium in Perth yeah um Gilly half of all Kiwis live in WA for the mining jobs and yet you cant even fill up a day 1 1st test in a ANZAC clash #AUSvNZ

  • mr_calabria tino mamone (@mr_calabria) reported from Geelong, State of Victoria

    @HITCSevens It’s nearly 9am Alfie I’ve got lipzig x Liverpool on Optus sports and listening to @paul_winginit on stereo ... you gonna go on sterio and talk football on it lad .... I watched ya video last night :) I’m over lock down we been in lock down 3 now lad ... only been to one game ;(

  • maxblake44 Max Blake (@maxblake44) reported from Geelong, State of Victoria

    61K at Optus Stadium in Perth. No masks. **** you @DanielAndrewsMP 🖕. #AFLGF

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • allthingsct Dr Leah Farrall (@allthingsct) reported

    And now we are up to three transfers on @Optus messaging service?

  • allthingsct Dr Leah Farrall (@allthingsct) reported

    Latest @OPTUS fail. I call to book disconnection in 10 days - get transferred to 3 different teams NO ONE mentions this somehow involves cutting off my phone and internet right now (when I’m working from home). Now have no phone and no internet. Last time I ever use this company

  • Sirr_Grant Sir Grant (@Sirr_Grant) reported

    @Optus what the heck is wrong with your help desk. 2 1/2 hours online with no resolve. Unable to contact a 'real' person at Optus to talk live regarding issue. Web page not working correctly either. #fail. #complaint I am a customer - you have my details - CALL ME !

  • Sheron33130859 Sheron (@Sheron33130859) reported

    @allthingsct @Optus Do you have any security problem

  • BonniceKynan Kynan Bonnice (@BonniceKynan) reported

    Just realised how bad @vodafone is in Tasmania @iiNet changed provider from @Optus to Vodafone The connection went from great to like now it took me 15min to load up twitter and I am in a suburb 30min out of the CBD!!! So Dont change ur sim card even if iinet calls you up!!! 😤

  • KArandjelovic Katarina Arandjelovic (@KArandjelovic) reported

    @Optus the rigidity of the customer service team is out of this world. Resetting a SIM when the person (a) has no reception to call and (b) no store nearby is impossible. This needs a better solution!!

  • bdrinkwater Marcellus Wallace (@bdrinkwater) reported

    @Optus This has occurred on a mobile connected to optus 4g tower and a dongle connected to same. Its not isolated to one device. As I said, I already checked the usual suspects, your outage page tells me there is nothing down.

  • ElizaBorrello Eliza Borrello (@ElizaBorrello) reported

    @RachelPupazzoni @Optus Hey Rach, I had this too recently. They fixed my issue via the messaging app. (Ie it wasn’t thw tower after all). Might be worth giving it a go?

  • BellaAmbrosia The Rachet Queen of the West (@BellaAmbrosia) reported

    Hey @Optus Want to explain why partners last name in his app is wrong but bill is correct. And he is told to fax or mail a form to correct ur error? Then a manager calls back to reiterate that yes there is an issue to fill out change of name? 1/2

  • HainsworthLucas Lucas Hainsworth (@HainsworthLucas) reported

    @JonDeeOz @17thCard @Optus I must admit I’m fibre to the premises nbn on optus and I haven’t had a problem yet. Maybe you’re on the frankenbn. Copper from the _______ solution :(