Optus outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  Luke 🏳️‍🌈 (@lukeacl) reported 51 minutes ago from Townsville, Queensland

  @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌵 (@macar0n55) reported 7 minutes ago

  i am founder of the protect and respect all customer service workers club BUT OPTUS CUSTOMER SERVICE ACTUALLY NEED TO JUST GIVE UP

• 
  ChillPilled (@MrGenXGuy) reported 8 minutes ago

  @Optus @nachovonbaron I need help. Due to a series of crazy events my foot is stuck in the toilet. What do I do?

• 
  Robert SpeedBird (@SpeedBirdEU) reported 13 minutes ago

  @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.

• 
  glitch_sun (@glitchsun_) reported 15 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  💧Jenny White (@jennywhite38) reported 16 minutes ago

  @Optus Was wondering how long its going to be before I can make ph calls, receive texts and do internet banking with mobile, as postcode 3139 seems to have no service due to works?

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 16 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  Nina Nikolic 💫 Kerri (@kidkerrigan) reported 22 minutes ago

  @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

• 
  Nico⁸¹ (@simplecrackers3) reported 26 minutes ago

  @SulloReport Moving it from Brisbane would kill it. There’s **** all around Optus stadium, Adelaide is boring, Sydney won’t turn up. The only option is Brisbane and Suncorp. Never been but can only imagine the buzz Caxton street has over the weekend.

• 
  JasMina (@JasminaCv) reported 30 minutes ago

  @Optus you are the WORST f*kn network EVER!!!

• 
  Lenny Phillips (@lenphil29) reported 31 minutes ago

  @matt__nicholls @freocrood @chris_willo I haven't been to either so purely off tv, optus layout looks and feels **** in comparison to subi. Let perth people sit in the sun on wooden benches if it improves my tv experience imo