Optus

Optus Outage Report in Trentham East, Hepburn, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trentham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trentham East, Hepburn, State of Victoria 11/24/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Wi-fi (8%)

    Wi-fi (8%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gurpreetgill GurpreetSgill (@gurpreetgill) reported

    @Optus Worse network ever

  • yuantanha christ yuantanha (@yuantanha) reported

    @Optus I can't contact to Webb support so I'm use tweet

  • stephensc0tt Stephen Scott (@stephensc0tt) reported

    @Optus To be clear: related to power outage.

  • Optus Optus (@Optus) reported

    @NicPPhotography Sorry to hear about the internet issues. Our techs have identified a Network Fault impacting Optus Cable customers in the area (fault ref: 23474314). Our teams are working to have this resolved as soon as possible. We recommend registering for updates (1/2)

  • Nic_Acquarola Nic Accas (@Nic_Acquarola) reported

    @Optus The end result. 1hr 10min wait for a 15 min consult. Lady was 10/10, and could see she was stressed with keeping all customers "happy". Staff good, corporate system poor.

  • rebjmccann Rebecca McCann 🌈 (@rebjmccann) reported

    @Optus unable to provide competent support on the phone to make that choice happen so they can return me my device. Lo and behold, get another (automated) email and text saying "since we haven't heard from you", you will be charged 200+ dollars. WTFFF. Now... (tbc)

  • Optus Optus (@Optus) reported

    @skwashd I'm sorry to hear you feel this way, Dave. If you're needing a hand with your Optus service, please feel free to send us a DM with some more details and we'll be happy to help. Sarah

  • SMcscotch Scotchy McScotch (@SMcscotch) reported

    @Telstra dealing with the impact of the COVID pandemic is still less of a PITA than trying to get something resembling customer service from you company. @Optus @iiNet surely you can do better.

  • TanyaZMua1 Tanya Z (@TanyaZMua1) reported

    @theage Optus is ****

  • zoomosis ozzmosis (@zoomosis) reported

    @DanieTreg Suddenly I'm reminded of back when you couldn't send SMSes between Telstra and Optus phones. Not that I could anyway - I had an analogue phone until they switched off the analogue network. I still have that phone somewhere...