Optus Outage Report in Trentham East, Hepburn, Victoria

Problems in the last 24 hours in Trentham East, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Thompson (@mat_thommo) reported 10 minutes ago

  @Telstra Hi there - that is not correct. It happened again today in Port Macquarie NSW til 5pm Lucky I have two business connections with @Optus to stay connected I would have had no service, all calls routes via Optus hotspot off ipad and laptop sim card. Pay premium for inferior service

• 
  Daniele Vanolini (@CiclismoCycling) reported 11 minutes ago

  @Optus app totally useless, they pretend to help ! They ask same questions & don’t even look up the previous messages. Just a waste of time !!

• 
  John Bennett (@johngbennett) reported 12 minutes ago

  @Jeremy_Kirk @dfat I got a fast track passport days after the Optus breach and it was back within 24 hours. 4.5 hours travel to melb and back twice was the slow part. One of the few times expectation met reality.

• 
  ToddthePainter (@toddthepainter) reported 12 minutes ago

  @collettell Cancelled one yesterday. My wife is now chasing a refund of $300+ for a service that was never used. Optus tried to contact my son 3 days after he no longer had access to that number. Farcical.

• 
  Scott Brown (@SB_Recruitment) reported 12 minutes ago

  My poor @SamsungMobile S8 is showing its age. Currently on a sim-only plan with @Optus. Thought 'Ok can get a new phone added on to my current contract and it'll be easy as.' Forgot its Optus we're talking about. They said I had to pay out my sim-only contact first! What?! Insane

• 
  Daniele Vanolini (@CiclismoCycling) reported 16 minutes ago

  @Optus terrible terrible service !!!!! #optusfail

• 
  Jeremiah Fuzznuts 🍌 (@MrFuzznuts) reported 18 minutes ago

  If you want to understand the whole Gladys inquiry/ICAC report delay, Just ask yourself this: Why would a Top 10 Australian company (Optus) give Gladys a job when she had an unfinalised public inquiry for corruption hanging over her head? The fix was in long ago. Jerry

• 
  Daniele Vanolini (@CiclismoCycling) reported 19 minutes ago

  Now that I have @Optus attention. I have Liam trying to help me with this big #optusfail let’s see if anything happens today

• 
  Daniele Vanolini (@CiclismoCycling) reported 21 minutes ago

  @Optus looks like the issue will continue. The case manager Jose doesn’t even bother to contact me ! #optusfail

• 
  Proto Partners (@protopartners) reported 21 minutes ago

  @Optus, your Messaging and Chat function is one of the worst customer experiences I have had in a long time. 60 minutes to cancel our NBN service. The idea of "leave your customers loving you" when they leave has been forgotten. This is not in the spirit or delivery of "Yes".