Optus

Optus Outage Report in Trentham East, Hepburn, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trentham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trentham East, Hepburn, State of Victoria 03/13/2026 06:15

March 13: Problems at Optus

Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stella4Menzies 🌻Stella Yee🌻 (@Stella4Menzies) reported

    Sorry, the report on Glady B is not out yet so we don’t know what the NSW ICAC will find. Furthermore, no one forced her to step down. She chose to do so herself. And, she got a high-paying job with Optus not long after so her reputation obviously has not been destroyed #Qanda

  • fletchp26 Peter (@fletchp26) reported

    @CraigclCarey I asked this question in July at Optus Carindale before the data was-all leaked. I was merely upgrading my phone. Been a customer for 20 plus years. It was their “policy” apparently and couldn’t be bent at any cost. It was all for my protection they said, hahahaha.

  • jaimyn_m Jaimyn (@jaimyn_m) reported

    These things are taught in beginner programming classes. It is frankly, unacceptable for a large company like Optus to have these sorts of problems in their public facing systems. Millions of Australians (myself included) are now at risk of identity theft, fraud etc. 5/6

  • Littlefishb1ue In a big pond (@Littlefishb1ue) reported

    @redruby17 @Optus @Equifax It’s stupid to create bottlenecks and unnecessary stress when it’s time critical. It needs to be done efficiently and the way it’s being dealt with atm is chaotic.

  • thilankadinush Thilanka Rathnayaka 🙏🙏🌱🇱🇰🇱🇰🇱🇰 (@thilankadinush) reported

    OPTUS, Australia largest telecommunication provider has a massive data breached, and ransomware for data. This is the ever-worst data breached for them. Company said this was a sophisticated attack. Hackers revealed about 10m customers data which is 40% of population.

  • TimMelbourne2 TimMelbourne (@TimMelbourne2) reported

    @hughriminton Optus wouldn't know how many of us were affected. They wont help anyone, it's an Optus circus. Let alone Vic Roads trying to get your license replaced.

  • Zuyao2 Zuyao (@Zuyao2) reported

    @mattDCLXVI @Optus bad news...

  • jasonsbradshaw Jason Bradshaw (@jasonsbradshaw) reported

    @trevorlong As a current customer, I was delighted (not) when I got an email from Optus stating I was a FORMER customer -now is the time that they pay attention to the small details to start rebuilding trust with consumers.

  • ianhawes4 ian hawes (@ianhawes4) reported

    @westaustralian Seriously stop being stupid , everyone is selling your data in some form and that includes government,how in hell do you think you get all the spam emails That said there’s no excuse for Optus but that’s what happens when you have price wars, something has to be cut , security !

  • JustAidan11 Aidan11 (@JustAidan11) reported

    I’m not sure if there’s a valid reason for it or not, but why did Optus have details that didn’t seem relevant to their service #QandA