Optus

Optus Outage Report in Trentham East, Hepburn, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trentham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trentham East, Hepburn, State of Victoria 12/12/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CGrandma55 CrankyGrandma55 PRGuys Aunty. (@CGrandma55) reported

    Suck eggs anti mobile towers freak crazies peeps. New Optus tower means I may actually GET 4G service now, in the suburbs. But the coverage map shows possibly not too. Newctower will be under 1km away.

  • chdyctt KB 🐈 (@chdyctt) reported

    @Optus We have had an issue since Monday affecting 4 x phones on our plan, only to face denial this morning. Not good enough. Why are Aussie Broadband customers not having issues?

  • GregJBell Greg Bell (@GregJBell) reported

    Seriously @Optus? “Also, as we are a digital-only team, we are unable to issue callbacks at this time, unfortunately.” You’re a TELECOMMUNICATIONS COMPANY that can’t make phone calls?! Are you having a laugh!?

  • lowflyinghawk1 lowflyinghawk (@lowflyinghawk1) reported

    @twensor I would think if the Optus, Medibank etc breaches have not already triggered the said opportunity for consultants, Robodebt probably won't either. I would expect Robodebt has made a lot of government departments pay more attention to privacy issues.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported

    @Optus Jim, I have spoken to any number of supervisors who swear they will fix it, and haven't done so. I was on the phone for 30 minutes today and have been on the chat service nearly an hour and a half. I need a phone number, someone to call me, or I'll ring the ombudsman.

  • _sammythom Sammy Thomas (@_sammythom) reported

    @Optus why is it that I can’t call other Optus customers??? I am perfectly fine contacting someone from another provider, and my partner is an Optus customer & his calls are perfectly fine. It’s getting really frustrating & been an issue since Tuesday night.

  • BabyfaceMalway Babyface Mal 👼 (@BabyfaceMalway) reported

    So is Optus now officially the **** mobile service or what

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

  • AntoniStojak Ma Boi (@AntoniStojak) reported

    @Optus cellular internet is so bad right now it’s almost unusable. What’s worse is you can’t bother calling anyone, because you know it’ll be a two hour wait to talk to someone from India.

  • mediamanint Media Man Int (@mediamanint) reported

    Ex journo. Not tied or bound to any particular "mainstream" news media outlet. Ex SMH, ex APM (Rural Weekly), ex Optus Television/Comms (5 years), ex Australian military. See the best and worst of all of them. There's always about 3 side to a story, regardless of what an ED says.