Optus

Optus Outage Report in Trentham East, Hepburn, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trentham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trentham East, Hepburn, State of Victoria 11/21/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • OfficialGWM GamingWithMusic (@OfficialGWM) reported

    @Optus Why did I randomly recieve a message: "Hi, just confirming we've recieved your request to cancel your service for XXXXXXXX" (My phone number), when I never requested this. I'm concerned on my number getting cancelled.

  • car__ma__vie Jason Gregory (@car__ma__vie) reported

    @CourtneyLee_33 @suzanne_cass I’ve had Vodafone, Optus and Telstra in last 15yrs. Had that many connectivity and customer service issues with both Vodafone and Optus that I just went Telstra. Its far from perfect, but fewer hassles for me anyway. Think with the right plan there’s not much $ diff anymore.

  • NotAnAngryUXer NotAnAngryUXer #BlackLivesMatterAustralia (@NotAnAngryUXer) reported

    So, have discovered @Telstra no longer offers any customer support, are the other mobile phone carriers the same? @VodafoneAU ? @Optus ?

  • IsportKing Isport King (@IsportKing) reported

    Sorry guys main event has an issue Use Dazn 19 Optus 1

  • Dan_M75 Dan (@Dan_M75) reported

    @JoviiiGirl The only way for it to be properly blocked is for your carrier (eg Optus) to block it at the switch. Block function on phone just means that that number won’t trigger the handset ring function. Likely to need a formal police complaint to get this block applied but it is possible.

  • OfficialGWM GamingWithMusic (@OfficialGWM) reported

    @Optus Why did I randomly recieve a message: "Hi, just confirming we've recieved your request to cancel your service for XXXXXXXX" when I never requested this. I'm concerned on my number getting cancelled.

  • o0ragman0o Darryl 🌪️Viva la Entropy🌪️ Morris (@o0ragman0o) reported

    @Optus Why don't you have backup power at your towers? We have one tower for the whole town. And it goes down all the time

  • JAKO_NO_C Andrew Jakowenko (@JAKO_NO_C) reported

    @Optus Horrible service. Waited over 1 hour to chat to your online folks. Time to change over to @telstra

  • PunishedKitteh Anarcat2 (@PunishedKitteh) reported

    @jones_writer I have satellite net because I'm in the sticks. My download is about 23 mb a sec lol never higher. Actually back in the day I had Optus ADSL and it hummed along nicely. You could play online games no problem.

  • shilly33 Simon Shillabeer (@shilly33) reported

    @Optus any chance of a response tonight re NBN issues being experienced at our house?