Optus Outage Report in Trentham East, Hepburn, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Trentham East, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (28%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Kassar
(@Ray_Kassar) reported
@VictorDominello That's going to be an issue, since some people like myself have changed their contact details sonce we were with Optus.
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Kym Goldsworthy
(@kymboy1) reported
Just rang Optus "Help"to find out what ID docs have been hacked but the call centre couldn't send me an email or verify my ID even though I had all my details at hand. They said go to an Optus store or ring their other help line. Is this some kind of alternative Optus universe?
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Dave Mclean
(@DaveMcl90813909) reported
@manypossai @Optus This is all because the LNP ran the visa dept into the ground , then turn around and say look how bad this dept is going if it was in private hands we wouldnt have this problem . FFS thats what they tried with Aus Post till Christene Holgate turned the PO around .
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ThePop
(@J_MC_R) reported
For the past week I've been contacting Optus using their chat service, they continually transfer me between departments & in the end, nobody responds, yesterday I left the chat open for 7 hours, nothing, so much for 24/7 service #OptusDataBreach
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ThePop
(@J_MC_R) reported
I'm not left with a situation that @Optus seems to be ok with, in receiving text messages that are for somebody else, with account information & Optus don't want to help me stop being spammed or help the person whose account is going to be disconnected #OptusDataBreach
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Neville Bergin
(@MinerAeros) reported
Oh, and I should also mention that my calls to the @Optus call centre keep dropping out because of the woeful mobile network around here! Can't wait to leave this crap teleco.
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ACMA
(@acmadotgov) reported
@NewtonMark @Optus The ACMA webpage underwent a minor unrelated change on 26 Sept to make it clear that telcos porting a mobile number to a prepaid service must comply with both the Pre-Porting standard & the Prepaid Determination. This update was routine & unrelated to the Optus data breach. 2/2
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Jax
(@sunsetriver88) reported
@xnailbunnyx @Optus On finally hearing back from my complaint, I have learnt their other email details weren't correct either. My email did not mention phone or address details were compromised, but apparently they were 😠
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ThePop
(@J_MC_R) reported
Today I finally got somebody on chat who was willing to help, but in the end they said that it could only be fixed if I visited an Optus store. Of course my reply (which I had already stated) was I live overseas. The reply was to do it when I next visit Australia #OptusDataBreach
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💧Busty-merc 🇦🇺🇺🇦🇺🇸🇸🇪🏳️🌈🇬🇧🇫🇮🇵🇱
(@bustymerc) reported
@hughriminton @10NewsFirst And what about SIM reseller companies who used the #Optus network? Did they give Optus our details? Ie, #iinet used the Optus network until recently. Did they ever share customer data & ID’s with Optus?