Optus

Optus Outage Report in Trentham East, Hepburn, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trentham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trentham East, Hepburn, State of Victoria 01/21/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @Optus And I’m telling you that the issue is your app. Please just believe me. Just escalate a bug and get it fixed

  • sunsetriver88 Jax (@sunsetriver88) reported

    @tobycmurray @Jeremy_Kirk Optus (complaints) staff advised me "because I was a former customer", expiry dates were not exposed (licence). That makes it seem like for current customers, it may be a different story...?

  • dingram Dave Ingram 😷🌻🍍 (@dingram) reported

    @YouAreLobbyLud And plenty of people now need new DL thanks to @optus. Do P2/N95 nose plugs exist? Border Farce are just the worst

  • sydneykhoo sydney khoo (they/them) (@sydneykhoo) reported

    @jacksonto888 @noelsie_nme @SBSNews Just finished setting up the Equifax subscription with the Optus person on the phone. Thanks so much for the tips. I didn't think about going to Service NSW — did you go to a branch in person or call up?

  • John_King55 John (@John_King55) reported

    @kingswood10 @YouAreLobbyLud This isn't part of the Optus issue. Just that his new licence is due & it's 10yr mark so requires new photo.

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    It took 10 mins for the 1 time verification code to finally come through. WTH @optus you used to be a decent company I had no complaints for 10 years. Now, your way of doing business, your poorly trained oversees employees take multiple times to fix or correct a single issue

  • jacksonto888 Jackson To (@jacksonto888) reported

    @sydneykhoo @noelsie_nme @SBSNews I went straight to Service NSW (rather than apply online). Lady there said they already knew my licence had been compromised, yet Optus hadn’t emailed. Also demand they provide you with Equifax 12mth subscription. That’ll check if your details had been used by criminals.

  • StephenChoular1 Stephen Choularton (@StephenChoular1) reported

    I wonder why no one has mentioned apropos Optus that passwords can be encrypted in a way that they can NEVER be decrypted and put at risk. One would have thought it would be best practice.

  • Crux_Point Julian R (@Crux_Point) reported

    @Optus why is my fetch box now showing up as @Singtel on my network?

  • dexi_jo Jo (she/her) (@dexi_jo) reported

    Optus changes brand positioning from ‘yes’ to ‘our bad’. #OptusHack #sorry