Optus

Optus Outage Report in Trentham East, Hepburn, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trentham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trentham East, Hepburn, State of Victoria 03/17/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GBTSocScientist GailT (@GBTSocScientist) reported

    @janine_hendry Several yrs ago here on GC, I had a journalist with me ALL DAY while I tried 2 get thru 2 Optus on ph! I gave up after 3 days! Switched 2 another co. Same with Origin Energy! Tried for 3 wks! During C'link Robodebt, u could try for MONTHS & NEVER get thru!

  • Just_SumBloke Just_Some_Bloke (@Just_SumBloke) reported

    @janine_hendry Optus have one if the worst customer services ever. With them years ago and I see they are still as shocking.

  • Patrici01548863 Patricia Marshall (@Patrici01548863) reported

    @janine_hendry No they don't, & there is nothing more frustrating than ringing #Optus with a problem.Customer care non existent.

  • rainey_knight Lauraine Knight (@rainey_knight) reported

    @janine_hendry @MeganBarrow I gave Optus the flick after they failed to notify me that all my personal details were stolen and I had the same experience as you trying to talk to a human and I had been a loyal customer for 35 years.

  • phoebeledford Pledford (@phoebeledford) reported

    @janine_hendry 3 days intermittently via chat with Optus only to be told to go to the store. Complaint opened in store. No response for 20 days. Complained to Ombudsman. Took another 10 days to hear from someone with authority. 10 days later someone eventually responded to my original complaint

  • JuddyOM Juddy O'Malley - happily dwelling in my cave.... (@JuddyOM) reported

    @janine_hendry I've had some good outcomes directly tweeting Optus - they certainly don't like bad publicity out in the open.

  • Irqqs Irqqs (@Irqqs) reported

    Honestly can @Optus / @NBN_Australia get their **** together so the internet doesn't drop out every couple minutes the second it rains

  • IGsAreGR8 Deb Downes (@IGsAreGR8) reported

    @janine_hendry @Optus ******, that’s worse than the worst of CentreLink 🥴

  • lucky_rae Rae (@lucky_rae) reported

    @Optus Optus sucks and I am sick of all the spam calls, emails and all my information is on the dark web, so thanks very much Looking for someone else to join up with no credit payday 27th January there you go😡

  • LLeckey Lee leckey (@LLeckey) reported

    @Optus so sign a 36month contract for optus. Now start charging extra $ as they believe they are giving you a better service now for something that was already in your price. Online chat Resa cuts you off now Andre won't respond. @Telstra you any contracts for mobiles ?