Optus Outage Report in Trentham East, Hepburn, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Trentham East, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Harleigh Taylor👻🦇🎃
(@TokenBritishKid) reported
In the middle of a pandemic where my immune compromised partner cant work making us a single income family @Optus thinks it's okay to try and charge us $99 to reinstate a service they wrongfully ended when we tried to cancel something else.
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ozzmosis
(@zoomosis) reported
@DanieTreg Suddenly I'm reminded of back when you couldn't send SMSes between Telstra and Optus phones. Not that I could anyway - I had an analogue phone until they switched off the analogue network. I still have that phone somewhere...
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Joshua McKinnon
(@corduroy) reported
from
Katoomba, State of New South Wales
Oh, but @triplej is far-less-national than I understood. Still a big chunk of this drive where neither broadcast radio or @optus signal penetrate.
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Scotchy McScotch
(@SMcscotch) reported
@Telstra Not much you can do, your entire ‘customer service’ team appear incapable of actually resolving anything and just stall, transfer to another department or hang-up. I’ll raise the issue through formal channels and see what @Optus and @iiNet can provide.
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Scotchy McScotch
(@SMcscotch) reported
F$&@ you @Telstra 🤬 Not only do you have BS wait times with agents that hang-up and not call you back but when you finally get someone they say they can’t assist you until Mon and to call back then. Maybe @Optus actual have a semblance of customer service and I should try them!
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Badger
(@HoneysettS) reported
@Optus It's my partner that's trying to deal with it. We're speaking to the retention team at the moment but it's not looking good. Vodafone deals are better and any customer service will be better than what we have had. If it doesn't we'll get in touch
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus I guess I will never see the $7.90 in credit you owe me, that would be #unprofessional and #fraud especially the number of people you don't pay the refund they are owed? @singtel
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus I guess I will never see my $7.90 you owed me in refund credit, like #Customers will never see improvement in poor #CustomerService?
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Sameer Charles
(@SameerCharles) reported
@Optus Well I am speaking with your tech support and NBN for last 2 days. Tried like million things. If you cant fix something, accept it so we can move to other provider. However, since you have wasted days of work I have to make sure others know about this. @Optus
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towardmay
(@towardmay) reported
@SameerCharles @Optus You are not alone. NBN from @Optus is useless. Never works.