Optus

Optus Outage Report in Trentham East, Hepburn, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trentham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trentham East, Hepburn, State of Victoria 02/27/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BigunitGrant Grant D (@BigunitGrant) reported

    @StarofS @Optus I assume it’s only to customers who they have identified as being compromised. My wife is also an #Optus customer & she’s received no email, as yet.

  • jeff_nrg Jeff N (@jeff_nrg) reported

    @Optus @RunnerSA18 In a crisis, communicate with your customers. You haven't emailed me to, you know, say sorry or what has happened or like anything. Did they literally steal all the customer emails so that you are unable to send out emails to your own customers?

  • brotherfranciz Frank W (@brotherfranciz) reported

    @patrickkeneally What angers me is that I haven't been an Optus customer for 11 years, but apparently they still have my personal info. I already lost faith in them when they stuffed up world cup coverage, but at least it was nothing personal back then.

  • margo694 margo694 🌴🌊🍍🥂 (@margo694) reported

    @SusanSmithAus What’s Gladys job at Optus?? Hope it’s customer service.

  • SophiaFrentz Dr Sophia Frentz 🌈 (@SophiaFrentz) reported

    When I open the myoptus app I get a notification directing me to an Optus FAQ section... But still no email or sms. Oh, and I can't access their feedback form and customer service are not available.

  • anthony06108170 Anthony (@anthony06108170) reported

    @danilic Are you an Optus customer by any chance?

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    Did Optus breach the contract with their customers by acting in a way that allowed criminals to steal customer data including 100 point identification? @Optus I think you should halt all billing and direct debits until this is resolved and you pay for new passports/licences.

  • brereton_sam Samson (@brereton_sam) reported

    I suggest to anyone who uses #Optus to vote with your wallet. Port your #Optus service away to a company that truly values security and doesn't just blame it on the IT guys.

  • NoSpinPolitics AustralianPolitics (@NoSpinPolitics) reported

    Where is the Communications Minister? MIA. The Optus Cyber Hack has compromised 9 MILLION customer's data. The Minister obviously has ZERO knowledge and experience!

  • stinger881 Stinger881 (@stinger881) reported

    @patrickkeneally Optus is the most crap organisation… that and Jetstar