Optus

Optus Outage Report in Trentham East, Hepburn, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trentham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trentham East, Hepburn, State of Victoria 12/29/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_gill Rob Gill (@rob_gill) reported

    @Optus @RunnerSA18 What phone number can people use to contact optus? Your app is out of the question. Trusting optus with personal information is what has caused this problem in the first place.

  • VSTMMJJ Born Warrior,feminist,heathen,#nomoreinequity (@VSTMMJJ) reported

    @Optus I’m afraid many people & I got no such comms. What media? Please send the media clip? Let us see? I heard on Twitter. For a paid commercial service, Data breached & not communicating them are major major issues. Please respond.

  • aethersia Aethersia (@aethersia) reported

    @Optus @Lyall_Mercer Bull ******* ****, you are literally the owner and operator of a mobile network, send a ****** text.

  • Asher_Wolf Asher Wolf (@Asher_Wolf) reported

    The issue with MFA or 2FA is it leaves customers relying upon individual staff compliance with security policies. Everyone included in the #Optus breach is at the mercy of security controls, which are unevenly and non-reliably applied across many industries

  • hardenuppete Glen Schaefer (@hardenuppete) reported

    @Optus @Trevor12371105 You operate a phone network @Optus so why not send out a mass SMS together with emails and mobile app messages to customers? It’s absolutely shocking this customer data was stolen, but the response so far is even worse.

  • ShawnD_Keller Doughnut 3.14159265 (@ShawnD_Keller) reported

    @Zaliburrows @Optus @RunnerSA18 I'm down for that! Companies that require personal information should safeguard that info. Failure to do so must have consequences.

  • hdotpdot H.P. (@hdotpdot) reported

    @IsaacsonMarie @Optus Why was this information not sent via a notification from the app service?

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @elee_bella @Optus Yes, it’s horrible. I need to somehow block credit checks or something so no one can open a credit card etc in my name

  • virgotweet Stuart Tomlinson (@virgotweet) reported

    @BelindaJones68 Thankyou Bee, it took me less then 10 minutes to get the laptop back online this morning, without Optus help. The desktops are still out though.

  • elee_bella Ella Lee (@elee_bella) reported

    @redruby17 @Optus I feel stupid, but do they keep your credit check info on file even after you’re signed up with them? Licence details for example? I’m glad I moved from them to another provider about a year ago.