Optus Outage Report in Trentham East, Hepburn, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Trentham East, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trentham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Alastair Moore
(@alastairmoore) reported
Moved out today and everything’s been smooth so far...expect for the NBN set-up. @Optus, why do you have a 24/7 messaging system but j can’t phone anyone to fix these problems. What’s the point?? Love your work but please help.
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Shawn Sallesi
(@SallesiShawn) reported
@Optus I have been waiting almost 3 hours for support. Help me please!
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Nicola Charles
(@nicola1charles) reported
@Optus Then put me back on the plan I was on and stop ripping me off. I saw my bills double for a service I cannot use 🤔 Oh yes I called & you said you'd call back. Never heard a thing.
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Kirsty Callander
(@kirsty112233) reported
@Telstra your customer service over the phone is disgusting. To hang up on my elderly mother when she was questioning her bill that hasn’t arrived but due yesterday is pathetic. @optus would be more helpful #telstra #optus #phone
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John Haynes
(@johnhaynes85) reported
@tezzyxoxo I used to be with Optus 20 years ago. I swapped to Telstra and never been happier. Make sure it's Telstra themselves and not one of their 3rd party suppliers.
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Greg McLoughlin
(@gpmc86) reported
@neilorange63 @CannieW54 @Peter_Fitz Lol, your original tweet complaint was at 15 minutes. Optus is terrible, completely agree with you as a 20 year customer too. Nothing makes me superior at all, I just don't like judging people's character if I don't know them.
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Michelangelo - we did it. 🇺🇸
(@_Michelangelo__) reported
@Optus Buy it outright and get a plan with another carrier, much cheaper options out there, and much better customer service than @Optus which is just terrible.
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Optus
(@Optus) reported
@rambeau92 Hi Beau, we're upgrading your nearest mobile tower with more capacity to make sure we continue to give you the best Optus experience. While we're working on it, there may be some service interruptions but we'll try to keep this these to a minimum. George
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Richard Werkhoven
(@rwerkh) reported
@thenewshireboy iPhone 12 - there seems to be some Optus network issues in my area. Optus is working on the problems apparently.
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Nicola Charles
(@nicola1charles) reported
Do NOT be sold a 5G compatible phone by @optus I was & all inbound & outbound calls dropped out as soon as connected. They then told me their 5G network isn't READY yet & converted my phone back to 4G. It's a scam. No-one needs a 5G phone currently.