Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Diamond Creek, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Upper Diamond Creek, State of Victoria
Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:
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David O'Brien
(@david_obrien) reported
from
Melbourne, State of Victoria
I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@optus outage. 3150 victoria. Come on guys you can do better in this day and age
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Jag Kulatunga
(@Lankaprince) reported
from
Melbourne, State of Victoria
@Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃
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EVNadelaide ⚡🍐
(@EVNadelaide) reported
from
Melbourne, State of Victoria
@Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.
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Sonny Kieu
(@sonnykt) reported
from
Melbourne, State of Victoria
have to use #VPN due to @Optus intl routing issues since this afternoon
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Adam Langley
(@ac1ionm4n) reported
from
Melbourne, State of Victoria
@Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.
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Damien Hashemi
(@DamienHashemi) reported
from
Melbourne, State of Victoria
*******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.
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Mark Hansen
(@markjbhansen) reported
from
Melbourne, State of Victoria
@Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage
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Peter Klaaysen
(@peterk8384) reported
from
Melbourne, State of Victoria
@Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.
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Melissa Brown
(@MelissaBrownABC) reported
from
Melbourne, State of Victoria
This @Optus outage is ridiculous. It’s now been 24 hours!
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Natatree
(@natatree) reported
from
Melbourne, State of Victoria
So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬
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Shar Buendia
(@sharbuendia) reported
from
Melbourne, State of Victoria
Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!
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Teddy Transcendent
(@teddytranscends) reported
from
Melbourne, State of Victoria
Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor
(@Tr3vor321) reported
@realDrBrendan Loves me an Optus i do. Previous unused cable was torn down by gas worker truck. Reported, removed. When i wanted optus a year later, nope can't have it there it's too low. Haven't used it since nbn bought it and the poofter is still blocking my driveway airspace from large truck
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Parker Kenin
(@ParkerKenin) reported
@Optus Hey Optus When I signed up to mobile WIFI I was told I could port forward by the sales person, this has been an ongoing issue, so basically I have been duped, Who do I need to speak to to make this happen ??? sunrise possibly ?
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JustNobody
(@qzxyrll) reported
@Optus Exactly the same Charmhaven address where speed varies from "utterly crap" to "fricken unusable" after 8:00PM, and where I've been reporting this, and providing speedtest result after speedtest result, and where I've been reading Optus' constant "send us a DM" rubbish avoidance!
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wolfjay
(@wo1fjay) reported
- you can cancel your Optus contract at any time - you only have to pay out the device repayments - you can transfer your number to a cheaper option - you can pay that final bill as you can afford to, don't have to pay it all at once
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Christopher Jarman
(@why4inhell) reported
@Optus thanks for the letter saying Kylie Santa’s details have been leaked. Don’t know Kylie and they have never lived at the address you sent the letter two. Someone using our physical address? How did you verify this? Is this fraud?
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Lee Sales
(@Davey61769610) reported
@Optus @qzxyrll Unbelievable how bad optus has been over holiday period
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VelvetTeaLeaf
(@VelvetTeaLeaf) reported
Anyone else cop a speeding fine in a place they have never driven AND needed to replace their drivers licence recently because of the Optus breach? 🤔 #optus #optusdatabreach #Vicroads
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Merkin Muffley
(@SecretChimp) reported
Still have to give props to @Optus for their superior customer support. Bit of time on the phone and two hand-overs, but everything resolved.
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SS
(@shaunbas3) reported
@Optus can you explain why you are abandoning overseas residents for support? And why you are referencing internal databases rather than Australian Government ID databases to verify ID given your recent security breaches?
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Ray
(@Ballyurra) reported
NBN down again. How good is it to have a service provider that will email you what's happening, why it it will be down etc. Unfortunately it's an NBN problem so they can't fix it but I can talk to them. Never got that service from Optus or Telstra. FYI they're called @launtel.