Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 12/16/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Melbourne, State of Victoria

    Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me

  • richardmelb05 Richie_Night Owl (@richardmelb05) reported from Melbourne, State of Victoria

    In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.

  • cindyn *Cindy N* 🤔✨ (@cindyn) reported from Melbourne, State of Victoria

    Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…

  • VamsiMithun Vamsi Mithun (@VamsiMithun) reported from Melbourne, State of Victoria

    @Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • Colinbucks12 Colin R Buckley (@Colinbucks12) reported from Melbourne, State of Victoria

    @macsween_prue @Qantas @AlboMP Optus have been on the campaign for ‘Yes’ for many years. Let’s hope you are with any other tele service provider. Will keep you in the loop about other orgs. who flagrantly promote the ‘yes’ case for the referendum.

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    @BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.

  • bonitoclub Tony (@bonitoclub) reported from Melbourne, State of Victoria

    @Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • driver_x_oz Driver_x_oz (@driver_x_oz) reported from Melbourne, State of Victoria

    Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus finally after 3hrs of trying to fix my account problem only be told to go to an Optus Shop. Optus Forest Hills have partially helped solve my problem! Thank you Forest Hills Vic

  • HelloSammyG HelloSammyG (@HelloSammyG) reported from Melbourne, State of Victoria

    @charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

  • PoopsieD72 🏳️‍🌈 The Verjuice Goddess 🏳️‍🌈 (@PoopsieD72) reported from Melbourne, State of Victoria

    @RodBeisel @Optus Optus. Customer. Service. #oxymoronic

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus Been the worst service all day with continual drop outs.

  • andrewwlaird Andrew Laird (@andrewwlaird) reported from Melbourne, State of Victoria

    Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…

  • AlaaBakhamees آلاء باخميس | Alaa Bakhamees (@AlaaBakhamees) reported from Melbourne, State of Victoria

    I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!

  • NiaDrakaine 𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported from Melbourne, State of Victoria

    Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Azure22221 Azure 🇦🇺💉💉💉 (@Azure22221) reported

    @pacman_vs_jesus @Optus Have to disagree. Optus response is v quick. I do a smart chat whenever I have a problem or query.

  • Clifford22333 Clifford (@Clifford22333) reported

    @sannefalconer @Optus I'd say you text @HX_Hacker1 he help me when my account also got hacked, now I'm all good

  • mytchelI Mitch (@mytchelI) reported

    @Optus cmon been trying to pay my bill for like 6 hours but your app is still down what’s the go?

  • rovingrob Rob Scriva (@rovingrob) reported

    @Aussie_BB @Optus Can I lodge a complaint about network coverage to ABB?

  • rhath127 Richie (@rhath127) reported

    @Optus you guys are a bunch of crooks!! I was told you won’t be charging me for the modem due to multiple issues I was having with your NBN service. Then you guys just debit $732.66 from my account. WTF!

  • Liamdoyle19901 Liam Doyle (@Liamdoyle19901) reported

    @Optus needing a payment extension thou both phones and online account has been down for hours. Anyway someone can help me out or at least offer a callback when back online?

  • rovingrob Rob Scriva (@rovingrob) reported

    @Optus @Aussie_BB how do I complain about coverage at my house which is within 3kms of the adelaide CBD not regional Australia. It’s just outrageously poor. Do I need to churn to a Telstra to fix it? It’s complete crap.

  • jcarr903 Jcarr903 (@jcarr903) reported

    @Optus what the actual hell is going on? NBN 5g is down since last Friday, close to no phone service, I can’t use my phone, can’t use my wifi, get it together Optus, I see about 1000 posts here with unhappy customers unable to get basic service that we all pay for.

  • Kenzohorizon Alvin Tan (@Kenzohorizon) reported

    @Optus it's been 3 days already since my 5g home has been down. Yesterday, the optus app indicated that services in my area DOCKLANDS would resume by midnight on the 28th March which is today. Now, the optus app indicated the outage would be fixed on 4th April. I cannot work.

  • braydenleckie braydenleckie (@braydenleckie) reported

    @Optus what is going on with service in Littlehampton SA, text said upgrades were to the 27th, its now the 29th and we still have zero service. Feel free to provide some comms on where this is at. Also text said “may experience some issues” its now 4 days without phone service??