Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 05/27/2024 12:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • roadrunner83_ Roadrunner83 (@roadrunner83_) reported from Melbourne, State of Victoria

    @heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done

  • G1NCHY g1nchy 🌏 (@G1NCHY) reported from Melbourne, State of Victoria

    @jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.

  • Stephen02721621 Stephen (@Stephen02721621) reported from Melbourne, State of Victoria

    @Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad

  • julianprice_ Julian Price (@julianprice_) reported from Melbourne, State of Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.

  • nonspecialist Colin Panisset (@nonspecialist) reported from Melbourne, State of Victoria

    @mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

  • mattdarveniza Matt (@mattdarveniza) reported from Melbourne, State of Victoria

    @mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported from Melbourne, State of Victoria

    @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

  • StepmeisterOz Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria

    Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

  • jiawhoo cheah (@jiawhoo) reported from Melbourne, State of Victoria

    @Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Mobile reception is poor. Will deal with it tomorrow.

  • elvinaMS elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria

    @Optus your wifi sucks BIG TIME

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria

    Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.

  • themediapod Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    @Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help

  • TheNotoriousNJW 🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria

    @Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • EmwilkinsonR Emma wilkinson (@EmwilkinsonR) reported

    @Optus please fix your app. Each month the auto payment doesn't work, I then go in and enter in the exact same details and voila it's okay. Every time I reset my password it doesn't work. The chat doesn't have an exit button. Where's your kanban board I'll log tickets.

  • thedangerbeard dangerbeard (@thedangerbeard) reported from Westfield, State of Western Australia

    @Websta_Black That’s weird, your wireless network isn’t dependent on your internet connection, unless Optus have done something incredibly stupid with your router ¯\_(ツ)_/¯

  • LachyFeggans Lachy Feggans (@LachyFeggans) reported

    @Optus I agree with previous comments. I would never recommend Optus to anyone. Not only is the mobile service terrible the customer teams are only trained in empathy, not actually fixing the issue. Still waiting on a new modem from 2 months ago…..

  • sbooth29 Sharna Nicole 🙈🙉🙊 (@sbooth29) reported

    @Optus I have a complaint open. Kinda funny the outcome. This i am better off with another provider.

  • tealfooty Michael Shillito (@tealfooty) reported

    @GWSSuperFan Last World Cup started on Optus, but with massive technical issues it went over to SBS. Not sure who has it this year. I'm guessing Ch 10 for the Socceroos games & Paramount for the rest.

  • DukeandLeon1 Duke and Leon (@DukeandLeon1) reported

    @Optus Now you’re charging for Optus sport I have been a customer for 20 years. No loyalty. I’m switching providers

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus closing down watchdog

  • 01tuckie Andrea (@01tuckie) reported

    @sunriseon7 @Optus Why? I think our biggest problem is geo-engineered weather under the disguise of climate change. How do I know that, we'll when you have lived many years what is always apart of weather is WIND. Our wind seems to be missing..oh I wonder why you are not reporting on that....

  • hebblack heatherjane black (@hebblack) reported

    @equanimity500 @robbie_buck Teslstra works more often wherever service available. Others are ****. After trip no 1 I added a phone for husband to my@plan as pay as ya go Optus was hopeless.

  • carlafiorenzo carla (@carlafiorenzo) reported

    c'mon daniel! optus stadium was lit up in papaya lights to support you!!!