Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 02/02/2026 04:10

February 02: Problems at Optus

Optus is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours

  • doc_eggbert doc eggbert (@doc_eggbert) reported from Melbourne, State of Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    Optus and Qantas really fighting for that “worst company in Australia” award.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported from Melbourne, State of Victoria

    I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.

  • enespana1 enespana (@enespana1) reported from Melbourne, State of Victoria

    @Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄

  • ajobbins Adam Jobbins (@ajobbins) reported from Melbourne, State of Victoria

    @seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬

  • WAppleyard Winston Appleyard 🌈 (@WAppleyard) reported from Melbourne, State of Victoria

    @alisoncroggon As I am also an Optus customer I await..

  • suessaints Susanna (@suessaints) reported from Melbourne, State of Victoria

    @vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2

  • Burgo0806 Courtney (@Burgo0806) reported from Melbourne, State of Victoria

    @me_dc Yep me too! I haven’t been an Optus customer for 2 years!

  • mflbg Michael (@mflbg) reported from Melbourne, State of Victoria

    @DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

  • bazhousecat Baz (@bazhousecat) reported from Melbourne, State of Victoria

    If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.

  • sitegeister John Ryan (@sitegeister) reported from Melbourne, State of Victoria

    Why should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Thermalzombie Damien (@Thermalzombie) reported

    @Optus Hi I heard of the hack/breach today do I have to be concerned about my credit card information stored in the pre-paid service when you recharge and it asks if you want to use your previous stored card information. Thanks.

  • hwn80 Henry W. Njuguna (@hwn80) reported

    @Optus your service in #gungahlin is highly unacceptable. Been with y’all 6 years but I’ve had it. Thanks

  • SpottyBalfour Sabrina Balfour (@SpottyBalfour) reported

    @Dempsey57Jackie The fact is, it doesnt matter how many passwords, telephone numbers you change it will not stop ID theft. This is a major problem, its more than an inconvenience. I note it took Optus some six or seven hours to make a public statement. Not good enough.

  • MentorSixP Mili-(Milton)-toni Ngauamo (@MentorSixP) reported

    @Optus 1.30pm the internet has been down..just wondering if anyone knows anything..

  • ougiqebxbai i now tune pianos (@ougiqebxbai) reported

    @Optus @luciedigitalni No, a text message would certainly be somewhat quicker. As a telco, the continued profitability of your mobile service relies on the fact that press releases are in fact, not the most effective way to communicate information.

  • Wilo6958 Luke (@Wilo6958) reported

    @FacebookNrl I feel bad for the hackers. Given how bad Optus stuffed up the EPL rights, I imagine all of the personal data is incorrect and linked with the wrong people. We need a national day of mourning for the hackers who wasted resources hacking a **** company.

  • enikos2 Singularity (@enikos2) reported

    @CircuitRCAY @Optus They don’t have an adequate incident response plan, probably not well rehearsed to prepare for a cyber incident at this scale. “I told you so”’card is evitable!

  • LisaNEdwards ❣️Lisa N Edwards ❣️ (@LisaNEdwards) reported

    2) why not an SMS... @OPTUS had a DATA BREACH & this could mean your sim card can be replicated SIM SWAPPING has become a huge problem Go to your $CRYPTO exchange & UNBIND your mobile number this could be used to access your crypto account.make sure you enable a 3rd Party 2FA

  • hatross66 Gotrek1966 (@hatross66) reported

    Optus 4/5G is ****. Three months of continuous “upgrades and maintenance “ on the same tower. Garbage ISP.

  • MagBaron1 Mag Baron (@MagBaron1) reported

    @LinkedInAU Optus is crap. Barty was probably all they could get.