Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Diamond Creek, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (10%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
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Optus Issues Reports Near Upper Diamond Creek, State of Victoria
Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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Richard Edwards ☕🇦🇺💰
(@richardmelb05) reported
from
Melbourne, State of Victoria
@MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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Richard Edwards ☕🇦🇺💰
(@richardmelb05) reported
from
Melbourne, State of Victoria
@Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Shane Mauricio Luis
(@SHodder89) reported
from
Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Mike 🧼
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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paris 🥀
(@parisvelvet) reported
@jessikadouglas That’s a very valid reason to!! I don’t think I’ve had too many issues with Optus and have only really been a couple of those Telstra only areas but it shouldn’t be a huge issue for me so will probably just stay with Optus
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Blake Currall
(@bcurrall80) reported
@jendudley @dailytelegraph yeah very true, lucky to have a strong 4G signal where I am. Now if Optus could just go ahead and extend their 5G coverage about another 150m, I'd be sound as a pound...
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Tim Rickman
(@TimRickman) reported
WTF is going on with mobile and internet reception in Templestowe @optus ?? 2 days of barely any service, absolute shambles
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decryption
(@decryption) reported
@BeauGiles @jonoabroad @peterwells Most android phones actually have 2 SIM card slots. I prefer than than ducking around with eSIMs and being locked in to either Telstra, Optus or Vodafone. None of the cheap MVNOs like Kogan, Catch, Coles etc support it :(
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.
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Christopher Housecat
(@Spooky_rabbit) reported
@MoodyJayde @hexsteph I don't know if it's an option for you but the Optus 4G Home Broadband (not Mobile Broadband of the dongle variety) has been waaay faster, more reliable & cheaper for me than both NBN & ADSL. In the same area the Mobile Broadband is fricken terrible & expensive.
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David
(@David_JohnD) reported
@Optus new customer here. I am SO annoyed. You activated my 4G boadband dongle incorrectly and now your telling me to drive out and buy a new SIM to fix your problem. Seriously. It's Optus issue why should I have to pay for a new SIM??
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Ok
(@Newtwits4) reported
@rick_rampal @Glenina57 @ajEdenvalley1 Moose uses the FULL Optus network ,ALDImobile uses PART of Telstra’s 4G and 3G mobile network. Moose is better sorry.
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Laura Mercurio
(@LauraMercurio25) reported
@amaysimAU is the most rubbish service I’ve ever used!!!! Not sure if being bought out by @Optus will help.... definitely changing providers!! There’s nothin Amazing here !
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Tim Rickman
(@TimRickman) reported
30 minutes since a copy and paste response from @optus to my issue and since then crickets #dobetter