Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 01/11/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?

  • custer2007 Alex Parella (@custer2007) reported from Melbourne, State of Victoria

    Still no service from optus=tower damage since Saturday night 😳😳😳

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly

  • ashker_alikhan Ashker Ali Khan (@ashker_alikhan) reported from Melbourne, State of Victoria

    Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?

  • marklaz0 Mark Laz (@marklaz0) reported from Melbourne, State of Victoria

    @7Cricket @Optus Honestly wtf was that

  • MTmelbourne Mark Taylor (@MTmelbourne) reported from Melbourne, State of Victoria

    Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • edjpedjp Edwin Pascoe (@edjpedjp) reported from Melbourne, State of Victoria

    Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?

  • IainAtAshes Iain Morrison (@IainAtAshes) reported from Melbourne, State of Victoria

    First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.

  • Melburnian Moss 👊😎 (@Melburnian) reported from Melbourne, State of Victoria

    @lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!

  • lawrence_rob Lawrence Robertson (@lawrence_rob) reported from Melbourne, State of Victoria

    So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    @Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • ajsteelofficial AJ Steel (@ajsteelofficial) reported from Melbourne, State of Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?

  • mrjamesmoore J.\MES MOORE + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Artee15959315 Artee (@Artee15959315) reported

    @Optus @sydneymardigras and you have no customer service number that i can talk to you on?? useless company

  • zoo_ruler George Mitri (@zoo_ruler) reported

    Hi @Optus, there an NBN outage in Highett?

  • arxidospasti Tria Katsikia (@arxidospasti) reported

    @Chrisquirk @FPL_MADSouvles @ParamountPlusAU Better yet, throw in the towel and give it to Stan or Optus. They’re far more superior. Paramount have really let us down with their quality, lack of, and functionality. It’s suppose to be on par with Stan or Optus, now it looks like content SBS rolled out in the early 2000’s.

  • Optus Optus (@Optus) reported

    @Chitran64532269 Its not great to see that you are having issues with your service. If you could please send your service details to our 24/7 Support on the Optus App, we will run some checks and follow up -Quade

  • abzybrah Abs (@abzybrah) reported

    @Optus 2207 wolli creek .. what’s the actual status here? There is no 4g service and your twitter dm team has no clue

  • Jowoodrich Jo Wood-Rich (@Jowoodrich) reported

    Seriously @Optus you have left a 78 year old woman terrified that her landline will be cut off, she has tried to call numerous times and can't get through. I want you to arrange a call to her but not one person can help her out!!

  • Chitran64532269 CS (@Chitran64532269) reported

    @Optus @abzybrah Any outages in CBD, internet is down.

  • manish_gupta85 Manish Gupta (@manish_gupta85) reported

    @Optus NBN service down @ Melbourne 3000!!! The chat support too isn't working. Please help fix it 🙏

  • thisislaynz Lanie Laynz (@thisislaynz) reported

    Optus are officially the worst phone service provider to deal with I’ve ever experienced in my 15 years of adulting 🙃

  • relkuTV relku (@relkuTV) reported

    Ima be honest with everyone rn **** Vodafone. Your service is ****** and I will make sure I tell everyone how ******* dog **** terrible your service is. "You're overreacting to this relku" IVE BEEN DEALING WITH 3MBS SINCE I GOT IT. I MISS MY 40MBS WITH OPTUS. **** VODAFONE.