Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 12/09/2025 19:50

December 09: Problems at Optus

Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • RJ_Howes Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, State of Victoria

    I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

  • J1M____ Jim (@J1M____) reported from Melbourne, State of Victoria

    @Optus have we got mobile technical issues in the #coburg area? My mobile coverage is terrible and at some points I have nothing.

  • Suzeme Suzeme 🕯 (@Suzeme) reported from Melbourne, State of Victoria

    @suzannelolsenau @Optus Having @Optus wifi issues in Ringwood, daughter 7kms away having same problem.

  • jdonohoe12 John Donohoe (@jdonohoe12) reported from Melbourne, State of Victoria

    @TimGossage @freodockers I think it’s clear Goss. Optus stadium is clearly no good. *Disclaimer to Perth people, this is only a Joke. Stay calm please. I think the opposition has a lot to do with it. North fans aren’t travelling. I don’t think that’s a worrying crowd. Just a opposition issue.

  • mrjamesmoore James + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Optus just got the email RE $4 price increase. This on top of the @OptusSport increase is not acceptable. How do I cancel my account?

  • richardmelb05 Richie (@richardmelb05) reported from Melbourne, State of Victoria

    I reduce the amount of cigarettes I smoke, she doesn’t. I tell her I’m behind in paying our Optus bills, one them being for the internet service she loves but she does not care, she wants her cigs that she won’t give up, she will care about the Optus bills when she can’t ring me

  • valesirexa valesirexa 🔻 (@valesirexa) reported from Melbourne, State of Victoria

    Think I'm gonna need to change phone providers, all these Optus network outages around Melbourne are killing me

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • amymccann Amy McCann (@amymccann) reported from Melbourne, State of Victoria

    @Optus any update on the Melbourne internet outage??? Been going in and out all afternoon. And yes, have restarted/rebooted modem….

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • sportmeister_ Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria

    @ImOneWithTheKop I am not that big a soccer fan so just have Optus, Kayo covers AFL, NRL, Cricket, F1, NFL which are the sports I mostly watch. The constant stream of those things out of Fox/Kayo sucks

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    Is @Optus 4G dead for anyone else around Melbourne? Phone data super slow, and mobile broadband not working at the moment. Usual troubleshooting isn't fixing it either.

  • Frankies1984 Frankie S (@Frankies1984) reported from Melbourne, State of Victoria

    @Optus prepaid sim activation is down?

  • CrossedCeej CorieJCross (🌟CEEJ🌟) (@CrossedCeej) reported from Melbourne, State of Victoria

    @Optus Hi Guys. I appear to be having issues with my Wifi home internet. It says I have a full signal - but the speed is stupidly slow and no web pages are loading. Help

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

  • RJ_Howes Crowded_Howes☸️ ☯️ ☮️ (@RJ_Howes) reported from Melbourne, State of Victoria

    Last week @Optus online help: 'we are sorry that the prepaid internet voucher did not work online. Please seek a refund from @Coles where you purchased it'.

  • PamelaD888 Pamela (@PamelaD888) reported from Melbourne, State of Victoria

    @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus yep the #nbn here in Noble Park Nth is still not working..

  • bcmcg89 bcmcg89 ❤💙🏆 (@bcmcg89) reported from Melbourne, State of Victoria

    Did Perth have a gazillion mm's of rain?? WTF happened to the Optus Stadium playing surface?

  • marbledspout Felicity Waters (@marbledspout) reported from Melbourne, State of Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanWakim25 Joan (@JoanWakim25) reported

    @NaturesAngels @Optus @NAB Anything I can do to help?

  • JoshyNaden Paddy Dooley Fan Club (@JoshyNaden) reported

    I just woke up and watched the mini match on optus… I’m genuinely lost for words right now in the performance I just watched.. I don’t think I can describe what i saw it was that bad

  • Rosies_Day Rosie Day's 😈😸😷 (@Rosies_Day) reported

    HEY @Optus um your mistakes, on my account have become a joke. Truly!!! FIRST no bill, on new mobile, 2ndmistake changed billing date without asking 3rd mistake, 5 app and calls to get it fixed, argued with, told all fixed, resolution team, say wait 10 days,on 2bill in two weeks,

  • Optus Optus (@Optus) reported

    @djhamishwhite Hi Hamish, I'm sorry to hear you're still experiencing issues with your Optus Sport app. I'd highly recommend reinstalling the app. If that doesn't help, send us through a DM and we can troubleshoot the issue with you. - Liam

  • ShaneAusKiwi Shane Harris (@ShaneAusKiwi) reported from Brisbane, State of Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

  • Kevin_Sornig Kevin Sornig (@Kevin_Sornig) reported

    @thetiprat @Telstra Been like that for a few years now. I can never check my usage with this lot. Keep telling me to chat with tech support. Some that, do resolution. Hello, @Optus

  • TheNev2847 The Nev (@TheNev2847) reported

    @Optus why is there a 4G Blackspot in front of Central Station in #Sydney? Never get reception between the Haymarket and Chalmers Street Light Rail stops. You'd think the middle of the country's biggest city would have coverage?

  • Johnforsythjack John (@Johnforsythjack) reported

    @Mon4Kooyong Anyone else noticed the increase in focus on Covid again? Are they ready to lock us down to begin transportation to digital id? Imagine if they could jack one place and steal your id including your bank details and health details etc. Optus Medicare on steroids

  • Silverlake2000 Silverlake (@Silverlake2000) reported

    Dear @kbrspace , Very frustrated with @Optus Customer Service. After multiple attempts in December I am still without the code required to activate the Equifax service and now being told it is no longer available. Can someone please sort this out. I am loyal 20+ year customer

  • ZebraZyra ZedEmKay (@ZebraZyra) reported

    36 degrees tomorrow….I think i will support the Scorchers from the comfort of my couch rather than Optus Stadium 🥵