Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 12/25/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)

  • AntKaplan Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria

    @HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.

  • siyon_x Siyon🌹 (@siyon_x) reported from Melbourne, State of Victoria

    @Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TexanMeg Meg Coffey (@TexanMeg) reported

    @jendudley Have to admit I’m surprised by the number of Optus ads for new service I’m seeing. Would’ve thought they’d switch message atm.

  • Whatsallthisth4 Whatsallthisthen (@Whatsallthisth4) reported

    🤞those of us yet to receive contact from @Optus have no id doc info leaked as they claim they have contacted those who have by now. Understandable using the "emergency dept system" of treating the worst first, but an anxious wait to confirm how affected, if at all, we are.

  • arielbogle Ariel Bogle (@arielbogle) reported

    @NewtonMark Still curious about Optus’ practices prior to the incident…

  • trianabutler Triana Butler (@trianabutler) reported

    @wo1fjay @Optus the problem here is that I 100% believed that that is exactly how they'd handle it

  • HumanTestSample John Alexander (aka. Crash Test Dummy) (@HumanTestSample) reported

    @VicRoads @VicGovDoT It would be nice if @Optus told people what information they hold on you, instead of vague generalities, plus reassurances their services are safe and handy advice like "watch out for unusual things". Bloody hopeless. Even their FAQ is a joke - read "How did this happen". #FAIL

  • becjh_35 Bec 🏴🏳️🏴 (@becjh_35) reported

    @Optus 1/2 I was fully intent on discussing this issue and remaining with you as a client, based on your response. I contact you as per the recommended channels. Only to be told the same crap I did in an email.

  • TheCryptoJa 🇯 🇦 🇾33.3% (@TheCryptoJa) reported

    @Optus It’s actually not good enough at all Optus. I have been in contact with your customer service team and needles to say they have no idea what to do. Offering customers 12 months free subscription to #Equifax is just not acceptable. Our data has been leaked. Real compensation.

  • HimarOclock TimmyTam (@HimarOclock) reported

    So if @Optus security was bad in the telecommunications field - what about a major bank like @Westpac that after all these years don't uses 3rd party authentication to access personal bank accounts. Seems like a major breach waiting happen.

  • mohan9701174778 mohan (@mohan9701174778) reported

    @Foilalan_ @Optus Mine was hacked and I got no response from the support team so I contacted @247cracktech and they got my account fixed. It is promising that you’ll have yours fixed as well

  • Mopar_Hood1976 MoparMutt (@Mopar_Hood1976) reported

    @OMGTheMess Got the email from Optus as a "Former Customer" What the hell, They went to great lengths to explain how it was "only" name address and email they got- nothing important. geeeez