Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 02/11/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • madame_diamond Lady Doomond 👻 (@madame_diamond) reported from Melbourne, State of Victoria

    Optus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠

  • rebeccajpowell Rebecca Powell (@rebeccajpowell) reported from Melbourne, State of Victoria

    It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒

  • timothy_89 Timothy (@timothy_89) reported from Melbourne, State of Victoria

    Imagine being an Optus and Medibank customer 😰😰

  • petzer_danie Danie Petzer (@petzer_danie) reported from Melbourne, State of Victoria

    @Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • Chrisquirk Chris Quirk (@Chrisquirk) reported from Melbourne, State of Victoria

    @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

  • RudiEdsall Rudi Edsall (@RudiEdsall) reported from Melbourne, State of Victoria

    I may have had all my personal data stolen being an Optus customer, but at least I get one bar of 4G reception in a cafe in Brunswick

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider

  • DrTejashreeK Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, State of Victoria

    @Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus talk about impossible to contact you to find out why my nbn is not working. Happy to give my data away but not help.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @optus nbn cable offline. Can’t contact you at all via chat or technical difficulties. #fail #optusfail

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

  • julieptorres21 Juls Torres (@julieptorres21) reported from Melbourne, State of Victoria

    @Optus The fault persists for more than 2 hours in the NBN service.

  • Snjezdamajana Snjezana (@Snjezdamajana) reported from Melbourne, State of Victoria

    @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

  • julieptorres21 Juls Torres (@julieptorres21) reported from Melbourne, State of Victoria

    What's up with @Optus? NO SERVICE AGAIN! 😡

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Why is the @Optus tech support service getting worse?

  • JimothyJimbles Jimbles J. Fry @ MIGW✨ (@JimothyJimbles) reported from Melbourne, State of Victoria

    Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush

  • kapokmeatant Gerry Atrick (@kapokmeatant) reported from Melbourne, State of Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • aussiebluemoon Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, State of Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AshmoreJamie Jamie Cha Ashmore (@AshmoreJamie) reported

    @jamescumiskey18 Did you not get optus as your phone network?

  • PrincessMattie1 Princess Mattie (@PrincessMattie1) reported

    @Optus Hi Kyri- my husband Tony Breen has managed to get someone to come out again tomorrow. Our case never is 1001753311. Someone came last week, internet worked for about 2 hours and then died again.

  • tinyandtrash jennaye 🌈 (@tinyandtrash) reported

    @BizarroLongy brah optus sucks *** im so sorry 😭

  • j_ennychu Jenny Chu 🍿 (@j_ennychu) reported

    Switched from Optus to @BelongAU - So seamless and quick to set up (they send you your SIM card for free, before even activating your plan) - $25 / month for 20GB including unlimited data banking - Uses Telstra network Big fan.

  • iceprincess_liz lizzie 🧚‍♀️ (@iceprincess_liz) reported

    @Optus your call centre service needs to step up their CS. Not happy I’ve stayed on the line for 1 hour to be told something I already knew instead of offering another option to speed up process. By the rate this is going 16yrs of being a loyal customer I’m about to switch sides.

  • imwilliamng William Ng (@imwilliamng) reported

    Was shopping for home internet options with @Optus but thought of comparing with @Telstra whom I have been on their mobile plans for 6 years. Boy, I was told by Telstra they can't help me today but to come back on Friday (5days later). Asked me to take leave if I want an appt.

  • KLanderAus kim lander (@KLanderAus) reported

    @Optus does you main tower at rydalmere have a battery/power backup after the major blackout the other night i was unable to make any calls to @endeavourenergy especially since ive got life support products

  • HarryJohnstonNQ Harry Johnston 🐀 (@HarryJohnstonNQ) reported

    @Optus I've never had ANY app on my phone that is at least reliable as the My Optus app. Yet again it doesn't load and when it does you can't log in.

  • EddyJokovich Eddy Jokovich @eddyjokovich@aus.social (@EddyJokovich) reported

    @deemadigan Optus ads look like fun. Telstra looks dead serious, as if something terrible is just about to happen. Maybe going for the Daft Punk look?

  • Descry Descry (@Descry) reported

    It does not help when I got my iPhone from Optus it was 3 weeks late and they sent it in a box with nothing to stop it from banging around in the box. Thanks for that btw @Optus, real good care of the product I signed a 3 year contract on.