Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 02/07/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!

  • siyon_x Siyon🌹 (@siyon_x) reported from Melbourne, State of Victoria

    @Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.

  • JeromeKhalaf CHAMPIONS OF EUROPE💙 (@JeromeKhalaf) reported from Melbourne, State of Victoria

    They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • Aussie_ChrisC Aussie Chris 🇦🇺🐯🏆 (@Aussie_ChrisC) reported from Melbourne, State of Victoria

    @Optus Since 1st of July network maintenance, our home internet is now 50% slower

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TimboRoberts Tim Roberts (@TimboRoberts) reported

    I think it's within my right to ask why that is, and what compensation Optus customers will have access to, because that violates the contract we signed with you as a Telco. If your response is inadequate like it has been recently, I'd be happy lodging a complaint with @OAICgov.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported

    Who’s the turkey at @optus who thought that not allowing people to use password managers to change their password was a good idea? Let our personal data out but “Oh no can’t change your password to something inherently secure because that’s a bad idea”

  • TopGWinner TopG Warrior (@TopGWinner) reported

    @petermortonidau @Optus @Stanleysmum1 LMAO because hackers spend more time and care so if the caller got good costumer service skills it's not Optus.

  • luciedigitalni lucie digitální (@luciedigitalni) reported

    Has the @optus network always been this terrible in Gunghalin?

  • party_hatters Mad Hatters Party (@party_hatters) reported

    .@Optus, in the last 12 months my monthly bill has gone from $39 to $59 with no additional services or extra's. The only service you offered was to have my details stolen by organised crime and/or hacks.

  • SayerBrian Brian Sayer (@SayerBrian) reported

    @ianbfarquhar DOB is the means by which most sites verify who you are online/by phone. e.g, as I started typing this, a message came from my doctor to sign in with my DOB. When checking banks/phones/service providers DOB is wanted. Doesn’t answer why optus would have P/P or D/L though.

  • AsiOfella ASIOfella (@AsiOfella) reported

    @omegaspur @Optus @RunnerSA18 Hope that money goes to every affected customer

  • AsiOfella ASIOfella (@AsiOfella) reported

    @Optus we are going to sue the crap out of you

  • planet1978 Masi Hambulo (@planet1978) reported

    @Optus @RunnerSA18 Time to ‘Opt-out’ of Optus and go somewhere else. They’re now too big for their shorts and have let everyone down.

  • Peter_F_Ryan Peter Ryan OAM (@Peter_F_Ryan) reported

    Coming up on The World Today - I speak with Optus chief executive Kelly Bayer Rosmarin about how the massive cyberattack occurred. Confirms Optus is yet to receive any ransom demand but saysin the "worst case scenario" 9.8 million customers could be exposed @abcnews @Optus