Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 11/08/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • bok_ Rob Amos (@bok_) reported from Melbourne, State of Victoria

    @bazscott I just wrote a proxy for Kayo in Swift that let’s me watch it via any IPTV client. Actually works really damn well. Need to sort out support for widevine DRM and then I can do Optus Sport as well. Not sure what Stan supports yet.

  • llament 💧💧 Llewellyn Griffiths (@llament) reported from Melbourne, State of Victoria

    @Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection

  • AndrewThackrah Andrew Thackrah (@AndrewThackrah) reported from Melbourne, State of Victoria

    Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?

  • mrjamesmoore J.\MES MOORE + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.

  • TheOnlyLongy Longy (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @M_1tch I reckon on a larger ground such as Optus cats will fall apart again, Dee's no issue. Will be a open finals series for sure.

  • IainAtAshes Iain Morrison (@IainAtAshes) reported from Melbourne, State of Victoria

    First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail

  • custer2007 Alex Parella (@custer2007) reported from Melbourne, State of Victoria

    Still no service from optus=tower damage since Saturday night 😳😳😳

  • GSmith_24 Grant Smith (@GSmith_24) reported from Melbourne, State of Victoria

    Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • ajsteelofficial AJ Steel (@ajsteelofficial) reported from Melbourne, State of Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?

  • marklaz0 Mark Laz (@marklaz0) reported from Melbourne, State of Victoria

    @7Cricket @Optus Honestly wtf was that

  • NishadKothari Nishad Kothari (@NishadKothari) reported from Melbourne, State of Victoria

    How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU

  • ArvinAlcasid arvinalcasid (@ArvinAlcasid) reported from Melbourne, State of Victoria

    @Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.

  • andrewtralongo Drew (@andrewtralongo) reported from Melbourne, State of Victoria

    @FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

  • Melburnian Moss 👊😎 (@Melburnian) reported from Melbourne, State of Victoria

    @lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!

  • HeyItsLeish Aleisha (@HeyItsLeish) reported from Melbourne, State of Victoria

    @Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...

  • ashker_alikhan Ashker Ali Khan (@ashker_alikhan) reported from Melbourne, State of Victoria

    Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    Anyone else having internet issues in Reservoir Victoria? #nbn #Optus

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AussieFaa James O'Brien - FREEDOM for EVERYONE 🌸🌸🌸 (@AussieFaa) reported

    @andrewbogut @Telstra Why would you hit your head against a brick wall Andrew? Tel$tra's help desk is designed to pi$$ you off and not call. If you must use a reseller otherwise go with an Optus reseller. A case of them being dumb and dumber

  • drew_keychange Drew 💉🍷💉🥃💉 🏍💉🎸🪄🏏 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@drew_keychange) reported

    @robynbryant33 But Optus are no better, it takes around two hours to migrate up the levels of "experts" only to be told to call "this number" ....which was the same number you dialled to begin with. The big guys are crap ...I did use Aldi for a while and their support was very good.

  • JayMG2205 Jaywalker Blue (@JayMG2205) reported

    @lesstenny @Optus and their complete incompetence and woeful customer service.

  • chrisjensenj Chris Jensen (@chrisjensenj) reported

    Me: Are you suggesting that someone else called Chris Jensen, who has never lived at my address in the last 40 registered an Optus account in that name, at my address?

  • Grannymay69 Grant Roberts (@Grannymay69) reported

    @rtralphy He has the media right where he wants them so this makes him more unaccountable so how does the media untangle itself when the media been sucked in by revenue? Look at Optus example bad press = more $$$advertising spend = media quiet

  • itskatiewhite ellie gibson’s stan account 🍩 (@itskatiewhite) reported

    cancelling my @Optus account cos of the data leak but I have to pay over $100 to cancel for equipment repayment charges? Optus are an absolute joke!!!!!!!!!!!

  • TomBarre8 TomBarre (@TomBarre8) reported

    @smh YES SHE DESERVES TO LOSE HER JOB SHE WAS SO ARROGANT COCKY ..OR LICENSE N PERSONAL DETAILS WERE COMPRISED SHE SHOWED NO REMORSE …SACK HER .. I BET ALL OTHER OPTUS CUSTOMER FEEL THE SAME WAY ..OVERPAID N COCKY DONT GIVE A DAMN ATTITUDE TOO

  • chrisjensenj Chris Jensen (@chrisjensenj) reported

    Strap in folks. I'm trying to claim the credit protection from the #OptusHack and who needs #DarkPatterns when you're Optus customer service?

  • Maglunasash1 Maglunasash (@Maglunasash1) reported

    @2GB873 Optus is crap

  • iibnf iibnf (@iibnf) reported

    @optus were going to call me tonight, so they promised. After 12.5 hours on chat with them Friday, after visiting the shop on Saturday, more calls... How much $$ do you bet I get nothing but crickets? According to the guy in the Optus shop, I'll need to cancel my credit card to