Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 02/01/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

  • Snjezdamajana Snjezana (@Snjezdamajana) reported from Melbourne, State of Victoria

    @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

  • Scruff_Edges Scruff_Around_the_Edges (@Scruff_Edges) reported from Melbourne, State of Victoria

    Wtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

  • sbmcd Stephen McDonald (@sbmcd) reported from Melbourne, State of Victoria

    @Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.

  • PetraElliott Time Traveller then/now (@PetraElliott) reported from Melbourne, State of Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • kapokmeatant Gerry Atrick (@kapokmeatant) reported from Melbourne, State of Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

  • Chrisquirk Chris Quirk (@Chrisquirk) reported from Melbourne, State of Victoria

    @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @somewherein84 Or insta! I saw a woman yesterday who blamed Dan for Penny Wong requesting Optus pay for the replacement passports etc 🤯I shouldn't have lowered myself to her level but I couldn't help myself

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Why is the @Optus tech support service getting worse?

  • rebeccajpowell Rebecca Powell (@rebeccajpowell) reported from Melbourne, State of Victoria

    It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    @lynlinking @WgarNews L am glad not Optus customer

  • JimothyJimbles Jimbles J. Fry @ MIGW✨ (@JimothyJimbles) reported from Melbourne, State of Victoria

    Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.

  • morrisd3_dm Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, State of Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BJPETE2 BJ PETE (@BJPETE2) reported

    @optus_mobile We use Optus mobile fones in Dulwich Hill. Tonight's Ookla download speed test showed 0.21mps at 9pm. Terribke. We complained for 3 months. They spent 3 separate weeks servicing the Tower and now it's as bad or even worse than before. We must be in a black spot!!!

  • testok51981 tariq (@testok51981) reported

    @EmmaH1123 Amaysim uses the full optus network. Aldi uses parts of the telstra network and boost mobile uses the full network. Now parts of the telstra network may not seam like much but Aldi has got similar coverage to the optus network. Boost has got access to the full network.

  • LeafyLuigi LeafyLuigi 🧶 (@LeafyLuigi) reported

    @Kore_YT strange. optus and telstra aren't coming up with anything down there from a quick search

  • emheenan Eric Heenan (@emheenan) reported

    @dontcallmekatie @Optus Try living in WA. Support usually effectively ends at 3pm. After that you’re shunted to tech desks in South Africa who have no power to do anything

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    @Lachlan_Mc @Optus They are just the provider. The supplier is still NBN Co with monumental issues in the supply line and maintenance of equipment. It would be nice to be treated like a human rather than a pesky problem but that's an issue with all of them.

  • RowdyAndTed Rowdy & Ted (@RowdyAndTed) reported

    Today I paid off the contract I had on my watch & have (regretfully) officially ended almost 20 years of being an @Optus customer. If the service coverage improves in my area, I’ll definitely return. Thanks to Donlee in the customer service centre for their assistance

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    @Optus You cannot help me. I'm aware of this. You are refusing - still - to address the fact that your site has not updated to show a fault in the area despite acknowledging to me, in writing, that you have one. That is laziness at best and misinformation at worst.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours

  • LuceBusinessSol Gerry Luce (@LuceBusinessSol) reported

    @markvanaken @GrantWahl I get it for free because I am optus customer

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported

    @yaakov_h @Optus @NBN_Australia There's a risk that communities become isolated when there's a power outage that takes nbn infrastructure and mobile infrastructure down. Mobile backup won't always work due to loss of coverage. Telcos may think that there's overlapping coverage so they don't prioritise.