Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 11/20/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.

  • LeedsLibrarian Leeds United Librarian (@LeedsLibrarian) reported from Melbourne, State of Victoria

    @1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2

  • siyon_x Siyon🌹 (@siyon_x) reported from Melbourne, State of Victoria

    @Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • AntKaplan Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria

    @HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.

  • parrottrees Ben Holley (@parrottrees) reported from Melbourne, State of Victoria

    Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattDCLXVI matt (@mattDCLXVI) reported

    @Optus what is going with the reception in Canberra? multiple messages to my family failed to send and unable to get through when calling. why do I pay my bill every month for such a terrible service? absolute disgrace

  • section_117 Constitutional Freedom🇦🇺 (@section_117) reported

    Law suits should proceed against Optus and teach them a lesson for having sensitive information available to be hacked. I'm one of those Optus customers and class actions should start at $1M per customer. #optusbreach #optusfailure

  • intrepid144 KerrieC (@intrepid144) reported

    @DeniseBeale Unhappy too, actually that's something of an understatement. I'm a current customer. Generic email about what of my data has been breached. Impossible to engage with Optus customer (non-existent) service. #optusfail #OptusHack Not happy Jan!

  • jasonsbradshaw Jason Bradshaw (@jasonsbradshaw) reported

    @trevorlong As a current customer, I was delighted (not) when I got an email from Optus stating I was a FORMER customer -now is the time that they pay attention to the small details to start rebuilding trust with consumers.

  • katemccredie NaturalSelection always wins 💉🏳️‍🌈🇺🇦😷✨🌏 (@katemccredie) reported

    @abc730 @ClareONeilMP The Optus fkup proves that privatisation of essential services like this is an EXTREMELY bad idea. What if we were at War and some treasonous oligarch decided it was worth their while selling all our info to the enemy?

  • Zuyao2 Zuyao (@Zuyao2) reported

    @mattDCLXVI @Optus bad news...

  • JustAidan11 Aidan11 (@JustAidan11) reported

    I’m not sure if there’s a valid reason for it or not, but why did Optus have details that didn’t seem relevant to their service #QandA

  • AnOldManStream1 An Old Man Streaming (@AnOldManStream1) reported

    Did Optus stuff up? Sure did. But banks and credit card companies and businesses will happily create an account in what ever name they are given over the phone without citing the person or checking with other companies if the data was stolen. Also a problem. #qanda

  • jaimyn_m Jaimyn (@jaimyn_m) reported

    These things are taught in beginner programming classes. It is frankly, unacceptable for a large company like Optus to have these sorts of problems in their public facing systems. Millions of Australians (myself included) are now at risk of identity theft, fraud etc. 5/6

  • HimarOclock TimmyTam (@HimarOclock) reported

    Took me ages to understand why the f*ck anyone would give @optus 100 pt. ID docs for a phone service - Crazy! never been asked for that in my life. Then I realised I have always bought phones outright - Optus didn't loan me $$$ for a phone and need docs to prove ID. Phew...