Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 05/18/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • MelissaBrownABC Melissa Brown (@MelissaBrownABC) reported from Melbourne, State of Victoria

    This @Optus outage is ridiculous. It’s now been 24 hours!

  • TheOnlyLongy Long Neck (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬

  • SamShearer7 Sam Shearer (@SamShearer7) reported from Melbourne, State of Victoria

    @jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.

  • ac1ionm4n Adam Langley (@ac1ionm4n) reported from Melbourne, State of Victoria

    @Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.

  • natatree Natatree (@natatree) reported from Melbourne, State of Victoria

    So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!

  • sonnykt Sonny Kieu (@sonnykt) reported from Melbourne, State of Victoria

    have to use #VPN due to @Optus intl routing issues since this afternoon

  • peterk8384 Peter Klaaysen (@peterk8384) reported from Melbourne, State of Victoria

    @Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • sharbuendia Shar Buendia (@sharbuendia) reported from Melbourne, State of Victoria

    Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!

  • teddytranscends Teddy Transcendent (@teddytranscends) reported from Melbourne, State of Victoria

    Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.

  • markjbhansen Mark Hansen (@markjbhansen) reported from Melbourne, State of Victoria

    @Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage

  • david_obrien David O'Brien (@david_obrien) reported from Melbourne, State of Victoria

    I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃

  • TheOnlyLongy Long Neck (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @optus outage. 3150 victoria. Come on guys you can do better in this day and age

  • EVNadelaide EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, State of Victoria

    @Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.

  • DamienHashemi Damien Hashemi (@DamienHashemi) reported from Melbourne, State of Victoria

    *******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BhagCapital Bhag Cap (@BhagCapital) reported

    @OptusSport Did the same idiot that leaked Optus customers info decide to update the Optus sports app and make it glitchy and unwatchable?

  • SC21012022 studiosoundguy (@SC21012022) reported

    @romanroan @NBN_Australia They did, that’s when it got made worse with this mtm bullshit they rolled out - let’s not forget the waste of tax payer dollars here - cost blowouts when they bought the broken optus hfc network in Queensland, absolutely no common sense.

  • Takeitasread1 Takeitasread (@Takeitasread1) reported

    @MrRexPatrick @Qantas @qantas would now have the worst reputation of any company in Australia. Well, maybe Optus is worse, but it would be close.

  • SC21012022 studiosoundguy (@SC21012022) reported

    @norkietiger @markab29 @NBN_Australia Fixed wireless was rolled out so bad, I’ve got links that do 500/500 across fixed wireless with pings almost as good as line speed for the most part NBN couldn’t organise ****, it’s a joke. 2300mhz band from optus was a huge mistake, dumb dumb dumb.

  • VenlafaxineHoe Ash (@VenlafaxineHoe) reported

    @tomatoma_v If I do that my customer reference number will be leaked and VicRoads will have to issue a SECOND customer reference number. Actually because it got leaked in the Medibank breach they will give me a THIRD customer reference number. Actually because it leaked in the Optus breach t

  • HemigNatalie Natalie Hemig (@HemigNatalie) reported

    @burnett_tabitha @TMobile @services Optus customer.

  • Shelyfurtardo Sheldon Ryan (@Shelyfurtardo) reported

    @Optus The fact that you didn't even read my tweet doesn't give me hope. I said I already had the handset because I was chatting on it with your online support l. Nevermind it's already been escalated and an IT ticket has been raised.

  • barbpar Barbara Cassidy (@barbpar) reported

    Been put onto a floor supervisor who is making a poor attempt at convincing me @Optus follows correct secure measures. He starts by telling me my contact number must be wrong. I haven't changed it in more than 10 yrs. Who at Optus goes in and changes my personal details?

  • ac_83 Ashley Crawford (@ac_83) reported

    Honestly, @Optus - is it your policy to refuse to cancel a service, and instead have your call centre people stonewall with revised offers? It is infuriating.

  • Marc_Agrippa MarcAgrippa 🇦🇺 (@Marc_Agrippa) reported

    @QuinnRetro I can't touch anything that even remotely looks like piracy, so I buy all my movies on bluray, and sub to Stan for TV shows I'm optus customer. They rent through telstra lines. Which had a good rep for quality. While optus has a better rep for customer service