Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Diamond Creek, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (69%)
-
Phone (13%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (4%)
Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Upper Diamond Creek, State of Victoria
Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:
-
PlungerVax
(@plunger007) reported
from
Melbourne, State of Victoria
Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent
-
Anastasia McFeeters
(@AMcFeeters) reported
from
Melbourne, State of Victoria
@Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.
-
Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
-
Fox 🌙 1/2 vaxxed!
(@lux_cobalt) reported
from
Melbourne, State of Victoria
@Optus Bruh. Still down on my end.. an entire week later.
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours
-
James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??
-
Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.
-
CHAMPIONS OF EUROPE💙
(@JeromeKhalaf) reported
from
Melbourne, State of Victoria
They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.
-
Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!
-
Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.
-
Aussie Chris 🇦🇺🐯🏆
(@Aussie_ChrisC) reported
from
Melbourne, State of Victoria
@Optus Since 1st of July network maintenance, our home internet is now 50% slower
-
Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup
-
Wayne Harris
(@Wayne02Wayne) reported
from
Melbourne, State of Victoria
@Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.
-
Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
YehNah🔺
(@el_vnila_grila) reported
@Optus I can’t you im blocked. You have all the information. It only $50. It’s a bad look. You haven’t responded, every email except the last has been respectful. I have a contract, the TÍO complaint number & a promise from your senior dispute resolutions member!
-
John Delmenico
(@thebigjohnnyd) reported
@ReeceTre1 @Optus Shockingly me bringing up that up led to them finally admitting that there is an issue on their end
-
Michael Smyth
(@MichaelSmyth_) reported
What is it with Telcos giving you a 4 hour appointment window to fix a fault? Sometime between 8am and 12pm?! If only they had phones, they could call you when they were coming.. @Optus @NBN_Australia
-
N O X E R
(@Noxer_FN) reported
Man optus is so ******* **** fix ur **** @Optus such a joke of a company
-
Danilo Gutierrez
(@danilogutierrez) reported
@Telstra ’s customer service is bad enough for me to want to consider @Optus again.
-
John Delmenico
(@thebigjohnnyd) reported
Holy **** and now @Optus is telling my mum that it is normal to factory reset a wifi router at least once a week and not use it for a while. That’s not even close to true!
-
Jack Jacobs 🏳️🌈
(@jacojac) reported
@Optus What is going on with my case? Your customer relations team have ghosted me!
-
John Delmenico
(@thebigjohnnyd) reported
We changed NBN plan to an Optus one where when the NBN goes to **** it switches to 4G, but there is no way to tell it to prioritise 4G so it will do 4G for like 10 seconds then switch to NBN even if there is no internet coming though. I got ******* scammed, what dumb bullshit
-
mieke buchan
(@miekebuchan) reported
@Optus Dear @Optus Ive been trying to find a way to message your online support as my phone has been stolen with no luck. Pls message back.
-
michigan 🌱
(@meatchicknn) reported
i've got 80gb of data to use in 30 days (damn optus) so i'm sitting on a park bench downloading genshin lol