Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 03/04/2026 15:15

March 04: Problems at Optus

Optus is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • robfindlay Rob Findlay (@robfindlay) reported from Melbourne, State of Victoria

    @Optus Internet at my place is non existent and I can’t even get onto your support team

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Optus @OptusSport Deleting and downloading app again worked. Weird issue. Thx.

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards. Family dependent on me having a l/line as on emergency alarm. ❌❌

  • MFarrellyphoto Mark Farrelly (@MFarrellyphoto) reported from Melbourne, State of Victoria

    Funny I just realized that customer service is complaining on social media.m and waiting for them to get back to you. @Optus

  • flop1971 John Thomopoulos (@flop1971) reported from Melbourne, State of Victoria

    Hi Phone service suspended after being told by @Optus team member Perry on Friday 31 May 19 account is in credit and next bill due 11 June 19 Not good enough and no customer service by this international company, it seems they forget they have customers to look after #nothappy

  • m0nty Paul Montgomery (@m0nty) reported from Melbourne, State of Victoria

    Ho hum, another weekend, another @Optus cable outage. Plus I can’t get my mobile hotspot to work. Suboptimal.

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus I DM’d you 3 hours ago. Email still down. Please urgently address.

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • DanielCherny Daniel Cherny 📰 (@DanielCherny) reported from Melbourne, State of Victoria

    The overlooked issue in this whole Matt Guelfi thing is that you can’t get an Uber from Optus Stadium.

  • Trung2013 Trung Ly (@Trung2013) reported from Melbourne, State of Victoria

    Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.

  • sharbuendia Shar Buendia (@sharbuendia) reported from Melbourne, State of Victoria

    Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    @playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole

  • BaethanEnergy Baethan Mullen (@BaethanEnergy) reported from Melbourne, State of Victoria

    @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

  • chiefpad chiefpad (@chiefpad) reported from Melbourne, State of Victoria

    There has been an @optus outage in 3109 for the last THREE DAYS and the only status being reported is "under investigation". Pull your finger out. Maybe also have enough staff on hand during long weekends to at least find out what is actually wrong.

  • stevescicluna Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria

    @phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • PaulMaric Paul Maric (@PaulMaric) reported from Melbourne, State of Victoria

    @trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieHevia Jamie Hevia (@JamieHevia) reported

    @Optus I would ring up to ask for tech support but don’t feel like being on hold for 3 days. No Internet

  • brettpfarrell Brett (@brettpfarrell) reported

    @luisvictor76 @binge_help @MuchmoreBillie Are you optus? Same issue. Router reset helped.

  • Ax77456 AS (@Ax77456) reported

    @Optus 8:50pm 8Sep21... NO INTERNET & NO ONE ANSWERING OPTUS CUSTOMER SUPPORT 133937 We just want to know what is going on. The internet is a VITAL UTILITY. @Optus has no emergency contact numbers or outage information!!! Leaving ur customers in the dark is unforgivable.

  • Bunba Julie-Anne Adams (@Bunba) reported

    @Optus @Lauren387898863 I've had 2 hours online in your message chat area just waiting to speak to someone - My email is not working!! What The

  • lynnemurphy1 🖤💛❤️ Lynne Murphy (@lynnemurphy1) reported

    @Optus @femme_witch Can't even login to @Optus because connection is so slow it times out.

  • fromliana ليانا (@fromliana) reported

    i havent turned on my computer all day and the minute i want to, optus decides to have an outage

  • toughwanderer Al. (@toughwanderer) reported

    @Jmurray21 You're right, but we still have Gabba, SCG, MCG, Adelaide Oval and Optus. Rotate it. MCG then Gabba. MCG then SCG. MCG then AO. MCG then Optus. So on and so forth. This isn't the VFL anymore ya know? It'll never happen though cause of that mega contract

  • MickYarwood michael yarwood (@MickYarwood) reported

    @deeamos Sad about ch7 never on board I cant afford the $60 per month to get optus wifi and access MY racing and footy needs here at Rutherglen Vic pubs gone shut and NAB bank and atm?? Cant have a beer and a bet too much taxs no access aust post only bank ( no ANZ Tab or Goulburn Murray?

  • MA16009 mesum (@MA16009) reported

    @Optus Plz try n fix it as kids need to do assignments and home school

  • bekbose Cnqr Bek (@bekbose) reported

    @ChosenBoz @Optus The internet is still down like what ******** are they possibly doing