Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 01/23/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • jamesanile1 hames (@jamesanile1) reported from Melbourne, State of Victoria

    Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

  • PKpies PennyK (@PKpies) reported from Melbourne, State of Victoria

    @Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @Optus Still down almost 24 hours later. This is absurd it’s the weekend.

  • Kovas10 Chris Kovas (@Kovas10) reported from Melbourne, State of Victoria

    @OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Landoa74 @Optus Such bad timing for the school kids homeschooling.

  • ____0_OO_0____ J (@____0_OO_0____) reported from Melbourne, State of Victoria

    No phone connection. Optus outage??? @Optus

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

  • elee_bella Ella Lee (@elee_bella) reported from Melbourne, State of Victoria

    I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.

  • ____0_OO_0____ J (@____0_OO_0____) reported from Melbourne, State of Victoria

    Once again having mobile issues. Last week and all day today. Same for a colleague in mornington whereas I'm north of the city. Not very happy @Optus checking for outages now but seems to be days of outages since last week which is a huge pain

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • nick_komo Nick (@nick_komo) reported from Melbourne, State of Victoria

    @Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional

  • Magsa00 Magsa (@Magsa00) reported from Melbourne, State of Victoria

    @DJB3121 Kearns can’t help himself come on Optus

  • bompshebomp Wenno (@bompshebomp) reported from Melbourne, State of Victoria

    @Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.

  • plunger007 Just Plunger (@plunger007) reported from Melbourne, State of Victoria

    Are 5g towers down around Fitzroy @Optus ?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Anarkii_ Anarkii  (@Anarkii_) reported

    Hey @Optus @Telstra and @VodafoneGroup (or the Aus equivalent) - a easy way to distinguish real business numbers from fake ones would be to have a verified ✅ when the number comes through, this would stop spam and help the elderly from scams. Eg: Energex ✅ - here is your bill

  • CarolynJanson 💧Dame Carolyn Janson (@CarolynJanson) reported

    @pm4pmIV @Optus O yes, when my husband died, I told them to change it into my name; they refused unless I sent them a death notice. I refused. They would not budge. So I told them to send him the Bill then; namely Heaven. They sent a bad debt notice. I told them to bite me. Acct. cancelled.

  • helenthepainte1 helenthepainter (@helenthepainte1) reported

    Optus has the WORST customer service. #optus

  • T2TBoxing Tommy Watt (@T2TBoxing) reported

    The @Optus live chat support is embarrassingly bad. 23 minutes and still trying to prove I'm a customer! Weirdly, when I call to pay a bill, that side is very efficient

  • abhijeetdangre Abhijeet dangre (@abhijeetdangre) reported

    @Optus i have been trying to get a solution to my billing query since today morning all day but the chat customer service has been very poor in handling my query and i have been misled by one of the employees at the optus store aswell.

  • BurkeHellibee Heli Burke (@BurkeHellibee) reported

    @pm4pmIV @Optus Cancel the payments.

  • LuvTheLeft Ms Squiggles (@LuvTheLeft) reported

    @pm4pmIV @Optus Maybe easier just to cancel all optus payments and let optus get in touch with you

  • fermenger Darcy Fermenger (@fermenger) reported

    @Optus hi I am a customer I keep getting calls every day with the prefix starting 61 3 9121 plus one of hundreds next digits as they change. How do I block starting 9121?

  • shaneanza Shane Stapleton (@shaneanza) reported

    @stilgherrian Made yet another call to Optus today trying to fix all the things they stuffed a month ago, finally got someone who might have a clue, who will hopefully be calling back on Monday. Here's hoping Optus doesn't find out and fire his arse before then.

  • cindyn *Cindy N* 🤔✨ (@cindyn) reported from Melbourne, State of Victoria

    Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…