Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Diamond Creek, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (50%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Upper Diamond Creek, State of Victoria
Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:
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Wayne Harris
(@Wayne02Wayne) reported
from
Melbourne, State of Victoria
@Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.
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Anastasia McFeeters
(@AMcFeeters) reported
from
Melbourne, State of Victoria
@Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.
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Siyon🌹
(@siyon_x) reported
from
Melbourne, State of Victoria
@Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
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Ant Kaplan
(@AntKaplan) reported
from
Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.
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Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.
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Craig Gardiner
(@cwgardiner) reported
from
Melbourne, State of Victoria
Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.
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Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)
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Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??
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Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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deweycocks
(@deweycocks1) reported
@3AWNeilMitchell Why? This is an Optus problem. Why are we covering for a company owned by Singapore?
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Stephen McDonald
(@sbmcd) reported
from
Melbourne, State of Victoria
@Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.
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Nick Bonyhady
(@nickbonyhady) reported
Of course, it'll be up to the privacy commissioner to work out whether the ambiguity is wide enough to fit in Optus' practices. But either way, cyber experts have warned that creating a "honey pot" of valuable customer data is very risky.
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Trivalve
(@TV_baaack) reported
When Optus started in business in Australia, I and others thought "Optus? WTF is an Optus? What a stupid name!" It's still a stupid name.
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Bondi
(@bondibrummie) reported
@VictorDominello I’m overseas how do I go about changing my documents that have been hacked (I,m an Optus customer)
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Freddie
(@SassFred) reported
@GourmetMale I think with the Optus issue it’s just so much identifying data all together. That’s what’s concerning me right now. But we have too many places requiring personal info. That is very true
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Katie🌸
(@KatieGrace2022) reported
@ronInBendigo @techverbatim Could have been deliberate - corruption is everywhere - but more likely it’s storage as I’m an ex Optus customer and they got my name, address, email, fob and partial credit card (both address and xx now changed)..
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alliages de tuyaux
(@doritoeubanks) reported
@oneplanetmikey @JanB_QLD @joshgnosis No - not true. Third-party companies do the KYC, they keep this data encrypted securely. Optus only have this data because they offered a service to store this for customers with promises of security. I don’t know why anybody would take this offer, but it seems many did.
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Brad Holland
(@BradDutchy) reported
@Rita_Saffioti That’s 💩 & doesn’t help people who were victims of breaches prior to Optus. Tad rich @MarkMcGowanMP to say that you weren’t aware of it until now. 4 yrs p eople have been unable to get the DL #s changed and have had to suffer in silence. Make it available to everyone 4 a fee.
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spaghezzy
(@spaghezzy) reported
My third day in a row of trying to close my #optus account. Just spent an hour waiting for an @optus help chat reply only to see the "agent is typing" notification for about 2sec and then I was force logged out.