Optus

Optus Outage Report in Upper Diamond Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Diamond Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Diamond Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Diamond Creek, Nillumbik, State of Victoria 01/15/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Diamond Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Upper Diamond Creek, State of Victoria

Latest outage, problems and issue reports in Upper Diamond Creek and nearby locations:

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus It's now 36 hours since the NBN has been down.

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!

  • unpocoloconino unpocoloco (@unpocoloconino) reported from Melbourne, State of Victoria

    @Optus is still shit in SE Melbourne for the last 2 days i havent been ableto watch fetch. The internet is effectively down as i cant wven speed test. The customer service line is so disorgsnised and painful that registering the issue is too hard. Better not charge me full price

  • VickiWardMP Vicki Ward MP 🌈 (@VickiWardMP) reported from Melbourne, State of Victoria

    Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki

  • zoejohnston3 Zoe Johnston (@zoejohnston3) reported from Melbourne, State of Victoria

    @Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....

  • CoaleyJoss Joss Coaley (@CoaleyJoss) reported from Melbourne, State of Victoria

    @Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

  • summadayze26 Hufflepuffing my way to happiness (@summadayze26) reported from Melbourne, State of Victoria

    @Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix

  • davecalmercoach DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, State of Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @PSyvret Medicare has now graciously consented to cancel its proposed oversized price increase for 2020. Optus Sports has also wisely suspended payment for my monthly subscription until 1 June.

  • KharlaWilliams Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria

    @Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium

  • kelvin_yli 友人圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)

  • john_shearer john shearer (@john_shearer) reported from Melbourne, State of Victoria

    @Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out

  • KharlaWilliams Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria

    @10NewsFirstSyd @TallulahMT I have an issue with Optus. Cannot make any outgoing calls @Optus

  • roseandtoby Rosemarie Boland (@roseandtoby) reported from Melbourne, State of Victoria

    @kirstinferguson @Optus Still waiting ...... and yes, Optus customer too.

  • stbabo_ stbabo (@stbabo_) reported from Melbourne, State of Victoria

    @Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria

    @Optus what is going on with the internet no uploads and downloads are slow

  • woooz3r wooozer (@woooz3r) reported from Melbourne, State of Victoria

    @Optus Two hours and no internet. You need to do better and sort your shit out.

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    Hello @Optus thanks for nothing. Trying to get my disconnected internet fixed and had been on hold for 3 HOURS!! Only to have it cut off. Thanks a bunch. I have no fixed internet. FIX IT!

  • stbabo_ stbabo (@stbabo_) reported from Melbourne, State of Victoria

    For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • blahblahellis Scott Ellis™️ (@blahblahellis) reported

    Hi @Optus, my name isn't Branka and I don't live in Edensor Park, but I keep getting texts about interruptions to the mobile service intended for that person in that location. How do I stop this please?

  • R0boCop1888 MC 1888 (@R0boCop1888) reported

    @Optus So thats a no then, will cancel my subscription

  • zachyp35 zachyp35 (@zachyp35) reported

    @Optus hey Optus.. since you did your upgrade or works the other day the service has been terrible on the 4G network.. 1 bar most of the time. What’s the go?

  • debritz Brett Debritz (@debritz) reported

    My web browser tells me I must change the password on the My @Optus account for security reasons. For the life of me, I cannot find a way to do that. Help please.

  • Rexatangle Sam Barrett (@Rexatangle) reported

    Hey @optus thanks for the last 23 years of mobile service. You used to be good. But now you are TERRIBLE. Bye. Moved to @beourmate half the price for double the speed. #optus

  • auztralien Nina Woodcock (@auztralien) reported

    How to home school kids when the internet drops out every 5 mins so they can’t upload their work?Our whole suburb out - the problem is with the NBN who can’t seem to fix the problem- Optus and Telstra are coping the blame

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @kels_316 Probably to Telstra but.. it’s either a cheap unlock? or there will be an Optus version probably. If it isn’t making phone calls will that matter or you need it to do network data as a GW to BT mesh?

  • rat_enjoyer jameel 🇱🇧 (@rat_enjoyer) reported

    @dumbcumpster @jezheywood my work phone not as good. I just shop different networks each month, whoever has the best deals. I think the worst is probably Lebara which I think runs off optus network

  • Gojoyjet Joy 💭 (@Gojoyjet) reported

    @Optus so I'm trying to connect to Live Chat on my PC but I can't find the option to do so. The app wont load on my phone so I can't do messaging. Please help as I can't receive or make calls on landline despite new NBN compatible handset. I have dial tone.

  • KatzMJ Mike Katz (@KatzMJ) reported

    @Telstra you have failed to port in my number from Optus. The Mobile Number Portability Industry code says 99% ports should be done in 2 days. I have been waiting 4 days. Please resolve this issue 170567880261305.