Optus

Optus Outage Report in Urraween, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Urraween, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Urraween and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Urraween, Fraser Coast, State of Queensland 01/10/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Urraween, State of Queensland

Latest outage, problems and issue reports in Urraween and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Crissie_D88 Christina Daley (@Crissie_D88) reported

    @Telstra Hey Telstra. I opened a complaint and its been even worse. I have ended up in tears and asked them to close the case. I am DONE. Im moving to @Optus

  • ujet_ tee (@ujet_) reported

    note to anyone trying to cancel a service with @Optus; don’t use the chat system, the agent simply ignores your request and tries to upsell you another product instead. call in the first instance.

  • xMort14 xMort14 (@xMort14) reported

    What NBN plans are out there at the moment for Fibre to the premises? I’m currently with @Optus trying to get their team to change me to a 100/40 plan and it’s the most painful customer experience of my life. 10 hours later and they still cannot get it right… #Floptus

  • scrumblebum1 Scrumblebum (@scrumblebum1) reported

    @zz10274388 @tanya_plibersek Never with this govt. not with the like of Optus coles Telstra etc. straights /defence/ front line workers have no place with this govt. they are morally inept at real morals .

  • vk4nu Hayden Sims - VK4NU (@vk4nu) reported

    @EFTM Being a Optus customer for a only a few years I'm starting to wonder if I made the right choice with last years cyber attack and now trying to get away using a Trademark name. I'm now wonding if the "Yes" netwok is actually a "No" network for me... hmmm

  • johnbonac1 John Bonac1 (@johnbonac1) reported

    Hi @Optus I spent 30 mins chatting via the app to someone last night about an issue and they resolved nothing. Now on hold for over 30 minutes. This is not good enough for a business customer. Can I PLEASE speak to someone in Australia!?!? #Optus #OptusFail

  • helphelpandhelp debbiep (@helphelpandhelp) reported

    @carltonlivity No way I trust optus. Their conditions just on prepaid has reversed. Once a good alternative is now a rip off. They (imo as a decade long customer) have been very sneaky.

  • msstraighty180 Tiffany (@msstraighty180) reported from Sydney, State of New South Wales

    @HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then

  • andrewdebono2 Andrew Debono (@andrewdebono2) reported

    @Optus And I have an email from Optus saying you are going to direct debt my account for a service I no longer have.

  • Optus Optus (@Optus) reported

    @gerardmmkl Hi Gerard, not good that you’re having some issues with the My Optus app. Can you please uninstall the My Optus app, clear cookies and cache, restart the device and then reinstall the app. This will put a fresh installation on the device and resync your service – Aron