Optus

Optus Outage Report in Urraween, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Urraween, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Urraween and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Urraween, Fraser Coast, State of Queensland 02/05/2026 19:20

February 05: Problems at Optus

Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Urraween, State of Queensland

Latest outage, problems and issue reports in Urraween and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nickbrne Nick (@nickbrne) reported

    @Optus Hi! I found out on the NBN site that it's an expected 10 day delay, yet provided no details by representatives? I'm concerned over being billed for a month, given we received at best 20 days of service. I'm not overly familiar with telecomms law, should I contact the ACCC?

  • linuxbsdpirate Chris McGimpsey-Jones (@linuxbsdpirate) reported

    @Optus I'm told by Optus I cannot be compensated while issues are ongoing. How convenient!!! I don't know how many more times I need to say this: ISSUES ARE PERMANENT AND ONGOING FOR LAST 6 MONTHS+

  • sandylanceley Sandy Lanceley (@sandylanceley) reported

    @ARobertson36 @wwos Ah, I see your point. I’m not sure that’s the problem though, as the majority of first class cricket is still played on traditional wickets. MCG hardly gets used for shield, and neither does Optus stadium.

  • jodiehastweeted Jodie (@jodiehastweeted) reported

    @Optus No Internet, which is not your issue as I’m with iiNet, so I’m relying on my mobile but that doesn’t work either. Why don’t I get ANY 4G coverage in 3154? I have to switch my mobile to 3G to get anything to load at all.

  • RL_321 R.L. (@RL_321) reported

    @Optus hi I’m 220m away from 5G tower, no/minimal obstruction, map shows that 90% of dwelling is covered by 5G, but address check kept telling me that service isn’t available. Is anyone able to investigate this and somehow let me put through an order?

  • linuxbsdpirate Chris McGimpsey-Jones (@linuxbsdpirate) reported

    @Optus Please review my record contact history with Optus. As I have repeated 1000 times already, this problem is 6 months+, across two entirely different addresses and different suburbs.

  • llament 💧💧💧💧💧 Llewellyn Griffiths (@llament) reported

    I have been waiting for @Optus 5G Home Internet to be available locally but no news thus far. In view of the current #NBN outage I am wondering if I would do better on 4G Home Internet until #5G eventually arrives.

  • 685princess Luci-Lou (@685princess) reported

    @Optus your chat service is useless!!

  • VelleitySoft Sky (Velleity) (@VelleitySoft) reported

    @subhendus @Optus Madlad paying to show people how **** optus is, while optus also on the timeline trying to get me to buy an apple watch through them

  • linuxbsdpirate Chris McGimpsey-Jones (@linuxbsdpirate) reported

    @Optus Local towers are in a constant state of maintenance and reporting issues. When it's resolved, it's ALWAYS pushed back into state of maintenance less than 24 hours later.