Optus Outage Report in Urraween, Fraser Coast, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Urraween, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Urraween and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Optus
Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (16%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Urraween, State of Queensland
Latest outage, problems and issue reports in Urraween and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya
(@wade396) reported
@Optus I have been informed by technical support to ignore your tweets to me and this community because you are saying it’s fixed and it’s not. Please this is ridiculous I am a Doctor and I need a honest answer.
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Tanya
(@wade396) reported
@Optus I haven’t received any emails since yesterday I’m a doctor is there a issue
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Raatzy
(@Raatzee) reported
@Optus @adamgarlepp1 Please advise when this will be fixed. Have spent an hour with support this morning.
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Kathryn Downey
(@KathrynDowney) reported
@Optus @wade396 Hi Optus, I've started getting my emails now however the emails between last night and mid morning are still missing (including test msgs sent between Optus accounts). Hope you'll be able to let us know whether these will eventually be delivered once the issue is resolved? Thanks
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Jeremy Yancey
(@jeremydyancey) reported
@Optus Thanks, but this doesn't help me. I, and presumably thousands of other Optus customers, require an itemised bill to claim a portion as a work expense for reimbursement. The current 'tax invoice' does not contain the details I need.
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JosieJoJo
(@JosieJoJo007) reported
@Optus @adamgarlepp1 You can tweet updates too optus. No need to DM. The best orgs communicate when their service is down, not try to pretend it’s not happening. We know. We can’t get into our emails.
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@sirjuice
(@sirjuice7) reported
Can't believe after 28 years as a customer @Optus still can't sort out my bill. I get 4 separate direct debits each month plus two bills. Totally confused. Rang again at 10.50am WST and ended up in The Philippines. Then was deliberately disconnected. How NOT to reward loyalty.
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Tanya
(@wade396) reported
@Optus Please when is this issue with webmail going to be resolved
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卡哇伊窝窝
(@kwayiwowo) reported
@Optus optus is trash, never use its prepaid SIM card service, it will charge you even when you stop using it after months
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Kris Wallwork
(@kw_fw) reported
I 🙏 @Optus for 0/10 customer service while currently in Pakistan.20yrs loyalty misplaced (saying that aloud sounds weird now). The best part is the inability to access some banking facilities due to a unsolvable roaming block caused by an app. Your internal comms are appalling.