Optus

Optus Outage Report in Urraween, Fraser Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Urraween, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Urraween and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Urraween, Fraser Coast, State of Queensland 12/02/2025 15:25

December 02: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (16%)

    Phone (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Urraween, State of Queensland

Latest outage, problems and issue reports in Urraween and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wade396 Tanya (@wade396) reported

    @Optus I have been informed by technical support to ignore your tweets to me and this community because you are saying it’s fixed and it’s not. Please this is ridiculous I am a Doctor and I need a honest answer.

  • wade396 Tanya (@wade396) reported

    @Optus I haven’t received any emails since yesterday I’m a doctor is there a issue

  • Raatzee Raatzy (@Raatzee) reported

    @Optus @adamgarlepp1 Please advise when this will be fixed. Have spent an hour with support this morning.

  • KathrynDowney Kathryn Downey (@KathrynDowney) reported

    @Optus @wade396 Hi Optus, I've started getting my emails now however the emails between last night and mid morning are still missing (including test msgs sent between Optus accounts). Hope you'll be able to let us know whether these will eventually be delivered once the issue is resolved? Thanks

  • jeremydyancey Jeremy Yancey (@jeremydyancey) reported

    @Optus Thanks, but this doesn't help me. I, and presumably thousands of other Optus customers, require an itemised bill to claim a portion as a work expense for reimbursement. The current 'tax invoice' does not contain the details I need.

  • JosieJoJo007 JosieJoJo (@JosieJoJo007) reported

    @Optus @adamgarlepp1 You can tweet updates too optus. No need to DM. The best orgs communicate when their service is down, not try to pretend it’s not happening. We know. We can’t get into our emails.

  • sirjuice7 @sirjuice (@sirjuice7) reported

    Can't believe after 28 years as a customer @Optus still can't sort out my bill. I get 4 separate direct debits each month plus two bills. Totally confused. Rang again at 10.50am WST and ended up in The Philippines. Then was deliberately disconnected. How NOT to reward loyalty.

  • wade396 Tanya (@wade396) reported

    @Optus Please when is this issue with webmail going to be resolved

  • kwayiwowo 卡哇伊窝窝 (@kwayiwowo) reported

    @Optus optus is trash, never use its prepaid SIM card service, it will charge you even when you stop using it after months

  • kw_fw Kris Wallwork (@kw_fw) reported

    I 🙏 @Optus for 0/10 customer service while currently in Pakistan.20yrs loyalty misplaced (saying that aloud sounds weird now). The best part is the inability to access some banking facilities due to a unsolvable roaming block caused by an app. Your internal comms are appalling.