Optus

Optus Outage Report in Urraween, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Urraween, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Urraween and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Urraween, Fraser Coast, State of Queensland 01/10/2026 22:15

January 10: Problems at Optus

Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Urraween, State of Queensland

Latest outage, problems and issue reports in Urraween and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GalaxyParrot Amber (@GalaxyParrot) reported

    @sublimeserene Do you mean same carriers who use the Optus service? Or do you mean people who sign up to optus via secondary channels like Harvey Norman?

  • glenec g|e|c (@glenec) reported

    @Optus handing all my personal data over to hackers was bad enough, but spending over an hour and a half on the phone to their customer service and still not getting any kind of resolution to my issue is the icing on the cake.

  • r4dhx Sapphicographer 🏳️‍🌈🇦🇺 (@r4dhx) reported

    So thus far it would appear @Optus has lied about: - the cause of the breach - the types of ID stolen - how far back the breach goes - how long they keep customer info for Wonder what else they're sitting on 🤔 #OptusDataBreach

  • DonaldGrumble Donald Grumble (@DonaldGrumble) reported

    OK @AlboMP, stob being a halfway house man on the @Optus saga. Actions required: Fast tracked govt supported emergency facility to replace passports, driving licenses and medicare cards etc for the breached. Prepare the invoice for costs and send it to Optus. Do it today.

  • Jeremy_Morton_ Jeremy Morton 🌾🐑🚜🐂 (@Jeremy_Morton_) reported

    @KristianBonetti @Henry4PM It appears Optus didn't have a particularly secure system so that's down to them. They aren't the 1st & won't be the last. 2 factor identification provides some comfort, can it be hacked? IDK but once you're in a system making changes is very easy. The modern world is complex.

  • nobhody Annabelle (@nobhody) reported

    @MikeCarlton01 @GodmotherComara U.K. backpackers will be arriving in droves, throwing away their return trip tickets and just staying in Australia. Who can blame them. They wont be able to emigrate, and there's too many of them to be tracked down. If they want new Australian identification, just ask Optus.

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @Lee_Tennant No? Not yet anyway as there’s been no court case? Optus assert that the reason they had to keep this data is to comply with legislation the government has passed. Until there’s an investigation (by who? AG?) is unclear what if any laws may have been broken?

  • RossBak62257403 Ross Baker (@RossBak62257403) reported

    @AmyRemeikis Shocking company. People should drop them like an anchor. I will never go with Optus now.

  • llament 💧💧 Llewellyn Griffiths (@llament) reported

    It has now become public knowledge that @Optus was complaining about the cost of customer data security. It will now have to make more effort to ensure that the data is totally secure. The other Telco's will also have to make sure they aren't cutting security corners #OptusHack

  • IntBystand Interested Bystander (@IntBystand) reported

    Hey, @Optus, are you now ignoring all Qs from affected punters such as mine? What a massive CR fail, not to mention the catastrophic tech breach which caused this #OptusDataBreach #auspol