Optus Outage Report in Wallgrove, Blacktown, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Wallgrove, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wallgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Optus
Optus is having issues since 05:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (32%)
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Total Blackout (9%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wallgrove, Blacktown, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Total Blackout | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Wallgrove, State of New South Wales
Latest outage, problems and issue reports in Wallgrove and nearby locations:
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Morgen Craufurd (@morgen_craufurd) reported from Sydney, State of New South Wales
@CatPurry9 Optus lobbied ScroteO to water down their security requirements and he -of course-compiled-That’s where the rot originated-big ole surprise!!
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. (@Roucek) reported from Sydney, State of New South Wales
Just banished Optus to the Never Never. #OptusNo #OptusHack #OptusDataBreach
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E 🌺 (@emelinemataia) reported from Sydney, State of New South Wales
Is Optus down or something? Because my network is ‘SOS’ @Optus
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Ben Harris-Roxas (@ben_hr) reported from Sydney, State of New South Wales
@engagedpractx @Optus This is gobsmacking. Unbelievable that the Commonwealth would do this without consulting the actual person affected. Well, actually it's quite believable, but it sucks.
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John Vizzone (@JVizzone) reported from Sydney, State of New South Wales
Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.
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Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales
@Eva_Lishus @Cindy1Miss @Optus Have a look at Amaysim. Uses Optus network, but much cheaper. Although it is 13x 28 day bills per year.
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janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales
Damn. Microwave has broken. I blame Optus hack.
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Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Alex Dennis🏳️🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales
So wondering how many Optus customers are considering ditching the telco because of the data breach they incurred. Are you an existing Optus customer? Would you consider leaving them?
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(((Anne ODonoghue))) (@immsollawyers) reported from Sydney, State of New South Wales
“While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales
Independent financial institutions have contacted me with their concerns about my data warning me if I’m an Optus customer I should take actions now. Yet Optus has made no contact whatsoever. Not good enough @Optus, I’m not making any payments until I hear from you. #Optushack
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Patricia (@callejap) reported from Sydney, State of New South Wales
@RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus
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MARTY 🏳️🌈 (@martyps) reported from Sydney, State of New South Wales
@Optus your app sucks and I’m not waiting on hold for an hour for someone on the phone to tell me I can check it on the app
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Alex Dennis🏳️🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales
@optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.
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Fatin Paisal (@fatinpaisal) reported from Sydney, State of New South Wales
I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.
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MARTY 🏳️🌈 (@martyps) reported from Sydney, State of New South Wales
@Mike8899889 @harryrd97 Optus is still **** though, even without the cyber attack.
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JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales
@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Trevor Long (@trevorlong) reported from Sydney, State of New South Wales
If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down
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Scott D (@scott86d) reported from Sydney, State of New South Wales
I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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We The People, Vote Australian Republic (@PaulAble2017) reported
@Optus The chance to update the useless phone you sold me for $600 with no battery life, poor reception including the wi~fi needed to receive calls that again I can not receive. Most of the time my phone is only useful outside my home. The router is absolute?
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Yeti-Sann (@YetiSann) reported
@Optus Our service has been so bad for over a month and so slow with no explanation the service team has ghosting us as well I’m ready to cancel at this point !
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ella (@tydeftdolans) reported
I saw Ian from big brother today at the shops and fkn bless he is the cutest he talks to everyone and helps everyone out like he helped an old lady who needed help restarting her phone and while I was waiting and Optus he was talking to me while I was standing there by myself
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We The People, Vote Australian Republic (@PaulAble2017) reported
@Optus I understand your concern and willingness to assist and resolve it but to date every time I called your resolved team, another cute name, they cost me more money and resolved nothing, the problems is now putting my life at risk, my doctor could not contact me
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wash your HansOrph, stay 1.5m away, & wear a mask (@HansOrph) reported
FFS @Optus your call centre had now closed, I've been trying to deal with my issue for over an hour and now I get a message you're closed. Kiss goodbye all of my services tomorrow. I'm done.
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Wayback Bot (@WaybackBot) reported
Optus cracks down on website
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💧Gareth Davidson (@red_cordial) reported
@Optus It starts with yes - the reply to the most frequently asked question in our house: Has the Optus NBN gone down again?
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Alvin Ng (@AlvinNg) reported
@Optus If I have an NBN service under one account in a VIC address and ordered a new NBN service for a different property in NSW, would the new NBN service be under the same account as the VIC one?
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wash your HansOrph, stay 1.5m away, & wear a mask (@HansOrph) reported
Hey @telstra or a @VodafoneAU want to offer me a good deal? I've got 4 mobile contracts and home internet going begging thanks to @Optus being **** at their job. Make me an offer I can't refuse!
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Michael Cooper (@MCooperAus) reported
Hey @Optus and @NBN_Australia . Where do I go to get a better update on the outage you have had for the last 50+ hours other than your website and call centres that have no ETA or idea of what is wrong?