Optus Outage Report in Wandin, Yarra Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Wandin, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wandin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Wandin, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Wandin, State of Victoria
Latest outage, problems and issue reports in Wandin and nearby locations:
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.
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Teddy Transcendent
(@teddytranscends) reported
from
Melbourne, State of Victoria
Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
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Sonny Kieu
(@sonnykt) reported
from
Melbourne, State of Victoria
have to use #VPN due to @Optus intl routing issues since this afternoon
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service
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EVNadelaide ⚡🍐
(@EVNadelaide) reported
from
Melbourne, State of Victoria
@Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
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David O'Brien
(@david_obrien) reported
from
Melbourne, State of Victoria
I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!
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TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.
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Damien Hashemi
(@DamienHashemi) reported
from
Melbourne, State of Victoria
*******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.
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Peter Klaaysen
(@peterk8384) reported
from
Melbourne, State of Victoria
@Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.
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Mark Hansen
(@markjbhansen) reported
from
Melbourne, State of Victoria
@Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage
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Parker
(@_prkr) reported
from
Melbourne, State of Victoria
Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻
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Natatree
(@natatree) reported
from
Melbourne, State of Victoria
So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sam McPhee
(@mcphee23) reported
@Optus I understand but I've watched games live and all the overnight goals packages and never heard those elite commentators. Have you guys switched provider this year and no longer get the marquee guys? Peter Drury did the Arsenal game last night but not for you? Suffers without them
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Jedders
(@petejeds) reported
@JayPeeterman @Optus Optus have been horrible lately
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DV
(@de_void) reported
@JayPeeterman @Optus One of my mobiles is with Optus but I am forever getting notifications that they are doing upgrades in my area so my mobile services may be interrupted. This never happens with My Telstra mobile
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Bradley Prezant
(@PrezantBrad) reported
Hey @Optus STEPTEMBER is not so much fun when you HAVEN'T HAD BUSINESS INTERNET SERVICE FOR 2 WEEKS, and your business is adversely impacted. I've been hung up on, had my case dropped, lied to, and otherwise received ABSOLUTELY TERRIBLE SERVICE.
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Prasan Rushil Basnett
(@PrasanRushil) reported
There are many more people like me who have taken up your iPhone 13 + iWatch 7 plan and all have been facing the same issue, we just won't get our watches even post the promised time. This is just not done on your side @Optus .
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Danijel
(@danofage) reported
@clarke3110 @Optus Mate, hung up on, transferred around the entire contact centre, promised call backs that never eventuated, advised everything was fine by two seperate operators when it obviously wasn’t. Lol. Absolute circus
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wendyemily
(@wendyemily2) reported
Ok. I’m seriously sick of @Optus Your service is rubbish & your automated service doesn’t work. Your staff don’t listen (but that’s probably because they’re not in Aust!) & your shopfronts are filled with staff with no people skills! I’m completely fed up.
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Jay Peeterman
(@JayPeeterman) reported
@LauncestonStorm @Optus I gave them every chance to fix it and got nada. Biggest downfall was contacting them on Friday afternoon of round 23 SuperCoach when I was about to win it and to be told to call back on Monday.went through all the troubleshooting
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Official WOOF
(@OfficialWOOF) reported
@JayPeeterman @Optus You're not going to get it from Telstra/Optus, they're not focused on the customer and their customer service experience is an automated sham of an effort. Customer Service matters and it became clear its not a high enough priority for them.
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Prasan Rushil Basnett
(@PrasanRushil) reported
@Optus Apple will be launching the new iWatch 8 on 7th September 2022. But you guys won't even send me my iWatch 7 that I was supposed to receive a month ago. I feel cheated as a customer to have fallen for your false marketing tactics and not being delivered as per the offers.