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Optus outages and service status in Whitebridge, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Whitebridge, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Whitebridge, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Whitebridge, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Whitebridge, New South Wales

Latest outage, problems and issue reports in Whitebridge and nearby locations:

  • ShaneNatalie
    Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • michaelread1
    Michael (@michaelread1) reported from Newcastle, New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • ajhill_alan
    Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • nickintheworld
    Nick Williams (@nickintheworld) reported from Newcastle, New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • michaelread1
    Michael (@michaelread1) reported from Newcastle, New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • siobhan_curran
    Siobhan Curran (@siobhan_curran) reported from Newcastle, New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • MansfieldOwen
    Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • SophiePearse
    Sophie Pearse (@SophiePearse) reported from Newcastle, New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • michaelread1
    Michael (@michaelread1) reported from Newcastle, New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • tmacca_1996
    Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • glitchsun_
    glitch_sun (@glitchsun_) reported

    Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

  • AmericansFooty
    Americans Watching The Footy (@AmericansFooty) reported

    Why is the turf at Optus so bad? #AFL #AFLFreoHawks #foreverfreo

  • kalsue
    Jean-Pierre YIN (@kalsue) reported

    @llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.

  • rude_judas
    jo.sh (@rude_judas) reported

    @robb_j_m $100 a month for FTTN. @Optus is so ****

  • PraveenRaj91110
    neyssi (@PraveenRaj91110) reported

    @PrakharCSKian @Goatlism I think it was final day , WACA know for these dry pitches and there was heatwave so the pitch developed cracks,now there is no problem cuz they shifted to optus

  • Cryptonia13
    Cryptonoda (@Cryptonia13) reported

    @alexblair_1 @Optus @SBS Optus your provider?? Joke of a telco, surprised they're not shut down yet.

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra no internet or 5g in my area since very early Saturday morning, called up support and your support doesn’t even know there is a problem and can’t give general timeframe for a fix, beyond a joke @Optus might be getting some new customers very soon

  • jpfc80
    Duursma our only hope (@jpfc80) reported

    @WestCoastEagles I’m seriously thinking about not renewing my membership. I just can’t be bothered any more. I used to like footy now it’s just a chore. Add in all the bullshit songs after goals and the Optus garbage entertainment. I can’t believe I actually pay for this **** 🤮

  • joshatticus
    JoshAtticus (@joshatticus) reported

    @itsiclassic Waaaaaay harder, my Galaxy S21+ died after I tried replacing the battery myself, and my carrier Optus made it hell to replace my eSIM, I had to wait in a store for 2 hours, and the store couldn't even do anything so they just let me borrow their store phone to call support 😭

  • JoanneJ37319580
    Joanne Jones (@JoanneJ37319580) reported

    The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.