Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 12/23/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation

  • blonde_louise Lou (@blonde_louise) reported from Sydney, State of New South Wales

    WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation

  • michae1green Mike Green (@michae1green) reported from Sydney, State of New South Wales

    @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

  • stop4nowt Peter Sinclair (@stop4nowt) reported from Sydney, State of New South Wales

    @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    @WenleiMa Optus never disappoints

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • HMMurti Helen Murti (@HMMurti) reported from Sydney, State of New South Wales

    If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rivkhali5 fine&mental (@rivkhali5) reported

    @australianunity He answered your main number for investors. I'm an optus customer and he was sympathetic, knowledgeable, and provided the help I needed. After dealing with other orgs all day it was such a relief to get good, simple customer service.

  • peterkrohn24 Peter Krohn (@peterkrohn24) reported

    @abcnews A journalist on ABC Radio Melbourne news is referring to Singtel acquiring Optus Down Under, or is that Optus down under? Which is it? Was "Down Under" ever part of the Optus business name? @abcmelbourne #abcnews #Optus #Singtel

  • fdsfifi AuntBee (@fdsfifi) reported

    @alifrance5 @AnimaeOK The customer always pays in the end. Optus prices will rise to compensate their shareholders for any short term dip in profits.

  • ElizaEdNews Eliza Edwards (@ElizaEdNews) reported

    Attorney General @MarkDreyfusKCMP has flagged changes to data retention laws, so companies are made to dispose of data when they no longer have a purpose for it. I.e. when a customer leaves a provider like Optus. @9NewsAUS

  • RomarVillon4 Romar Villon (@RomarVillon4) reported

    I cant fix the internet when I dont have laptop with security! Or optus phone! Gift it to me on my birthday this november 27! Then ill do my best to fix the internet!

  • GioAgo2 Gio Ago (@GioAgo2) reported

    @PatsKarvelas Why has there been no mention at all about the Transport For NSW (Services NSW) data breach that caused untold grief yet noone was told for two years. After the damage was already done. No lessons learned. No action taken. The Optus breach might have been avoided.

  • MJPhotographer Maree Jaeger (PM for dark chocolate) (@MJPhotographer) reported

    @AdyLady9969 @Magpie1954nBird I’ve been waiting since 2nd Sept for my phone to arrive in the store where I ordered it from. Currently have no phone. No help up to this point. I have no way forward. Complained to TIO, and @Optus. Considering next move.

  • Jianfu_Chen Jianfu Chen (@Jianfu_Chen) reported

    Optus is not just hacked; it is ******: If you call its number (that's what it email says), it simply asks you not to call. If you continue to select General inquiry or technical support, it simply says that they are closed! What a disgrace.

  • barrybargwan shane bassett (@barrybargwan) reported

    @ShiannonC Pretty sure if @karenandrewsmp discussed things with her colleague Paul Fletcher who was the previous comms minister and ex Optus employee, he may be able to give her an update on watered down security measures implement by the Morrison govt

  • cyberbogan1 cyberbogan (@cyberbogan1) reported

    @Jeremy_Kirk #Optus appears to have had no authentication, no monitoring, no alerting and no change control around their customer database. And now all of their customers will pay the price. It's not an #OptusHack it's an #OptusDataCockUp