Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 03/01/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA

  • BoultR 💧RichardB ActiveCitizen (@BoultR) reported from Sydney, State of New South Wales

    @geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.

  • clivedickens Clive Dickens (@clivedickens) reported from Sydney, State of New South Wales

    @EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.

  • chillnesses KR Dev 🇦🇺 (@chillnesses) reported from Sydney, State of New South Wales

    @Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    @Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    @juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    Come on @Optus our broadband has been down now for over three hours!!! 🤯

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hughriminton Hugh Riminton (@hughriminton) reported

    Are you an Optus customer who is now seeking to cancel your contract? What are you being told by Optus? My DMs are open. #OptusHack

  • Pinpadpromptz Pinpadprompts (@Pinpadpromptz) reported

    @Optus which service provider should I switch to?

  • Leisa290514 Leiss (@Leisa290514) reported

    @9NewsAUS @cokeefe9 I am with optus through aldi, am I effected by this. Imagine the crap when the make our currency digital. It will leave us wide open to loose everything.

  • David12250816 David (@David12250816) reported

    @mymateshouse Paul Fletcher was aware of user data breach not only by Optus but all Australia mobile network operators having call centres located overseas India and Philippines where user data easily accessed and bought. Paul Fletcher did nothing why??

  • t_inker58 Tee 🌊🌹☮️❤️ (@t_inker58) reported

    What to do if Optus has been made to pay for fresh passports; would this have to include overseas ones or were they never used as identification?

  • GioAgo2 Gio Ago (@GioAgo2) reported

    @PatsKarvelas Why has there been no mention at all about the Transport For NSW (Services NSW) data breach that caused untold grief yet noone was told for two years. After the damage was already done. No lessons learned. No action taken. The Optus breach might have been avoided.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported

    @droverdriver61 I had an email saying I was but can't get any answers as to what particularly. Tried again today and was told by the (poor soul) on the other end of the chat not to worry that Optus were "onto it".

  • biglenlittlelen biglenslittlelens (@biglenlittlelen) reported

    @ServiceNSW @Optus And of course, the NSW is up there with making it hard to get a replacement licence. @Optus won’t reply to messages so I know if impacted and can’t do it in person at the service centre, another job well done! #OptusHack #OptusDataBreach

  • cyberbogan1 cyberbogan (@cyberbogan1) reported

    @Jeremy_Kirk It takes time to pull down that amount of data. Optus won't say how long the API was exposed for I suspect other groups accessed the API and have the data.

  • KenBuzzins Ken Buzzins ⚓ (@KenBuzzins) reported

    @hughriminton @10NewsFirst The LNP would have paid Optus to think up a new idea how to tackle the problem.