Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 03/22/2026 20:10

March 22: Problems at Optus

Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @wallyscr Thanks Aaron. I had been considering getting a dongle or a SIM card or something with Optus just to keep the account (been with them nearly 30 years) but recent events have given me bad juju

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    @SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.

  • pat_norman Pat Norman (@pat_norman) reported from Sydney, State of New South Wales

    My partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks

  • DraganLazik D R A G A N (@DraganLazik) reported from Sydney, State of New South Wales

    @MadsMelbourne @Optus **** yeah you're right when you activate the sim, so stupid they don't need it either

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @aparachick @anna_prole @JustJul77588855 Can't speak for Aussie but TPG own network. Anybody know, do the piggyback players simply use Optus infrastructure but maintain client data on their own system/s.🤔🤔

  • emzsuri 𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊 (@emzsuri) reported from Sydney, State of New South Wales

    Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @InsideRetailau @Optus Nothing was broken into, it was left out in the open.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @HullKiwi I had considered doing something like that. But Optus have let us all down this week so I’m at the point of thinking they can get ******

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @gomikestevens @Optus As a current Optus customer, I am still yet to receive any correspondence from them about this colossal **** up

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    @SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.

  • raptisj68 John Raptis (@raptisj68) reported from Sydney, State of New South Wales

    @trevorlong You're lucky Trevor, I've been a customer since the analogue days and still haven't received an email from @Optus notifying me of the breach.

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @Jeremy_Kirk I think @Optus is in some deep trouble.

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack

  • chrisjackis Chris Jack (@chrisjackis) reported from Sydney, State of New South Wales

    If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol

  • renee_glitch Renée (@renee_glitch) reported from Sydney, State of New South Wales

    Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TStevewalsh Steve Walsh (@TStevewalsh) reported

    @kbrspace @eSafetyOffice @Optus I’m sorry Kelly, but have you actually tried to use your chat function lately? The support offered is atrocious, takes forever and is being handled by people who cannot comprehend English. 1/2

  • RahulZarabi Rahul Zarabi (@RahulZarabi) reported

    @Optus can you please provide basic service.. Poor network, data breach (which I’m ok to understand), False sale, no response to formal complaints (of a false sale), call center people have no clue whatsoever (on order or complaint)… Basically you want me to quit using Optus.

  • MrRAMMFIT MrRAMMFIT (@MrRAMMFIT) reported

    They can hack Optus, Medibank Private and The Smith Family for their customer's data, but they can't hack Pfizer for theirs. The difference? Pfizer would be in a better mood to negotiate because they wouldn't want their data being made public, they'd go to prison.

  • BirenTh81121326 Biren Thapa (@BirenTh81121326) reported

    @GeoffPAus @Telstra @Optus One of the worst customer service in Australia

  • w0zr0b w0zr0b 🏳️‍🌈🏳️‍⚧️ (checkmark) (@w0zr0b) reported

    For those who don't know, I worked at optus stadium from may to September last year in the kitchens and by God was it a terrible job. Maybe if I was one of the people wearing the yellow shirts it would have been better but no I had to be an orange shirt

  • starppael Pamela Spence (@starppael) reported

    @BupaAustralia Why on earth is Bupa sending emails informing customers that they are to expect a bonus paid into their bank account and then asking them to update their banking details via email . Didn’t they learn anything from Optus and Medibank scams? How stupid are you ?

  • jblesfooty224 Jack Blyth (@jblesfooty224) reported

    Just touched down in Australia to find out @Optus has decided to deactivate my phone number within 48 hours of me returning. Yippee, today is gonna be fun I can feel it, anyone got any phone service recommendations? #Crisis

  • 3dm0nd87 AL.NotAMaxi 🇸🇨 (@3dm0nd87) reported

    @crusader_29 @SBSSportau We live in Aus mate. Our internet quality goes to absolute **** between 6pm-11pm. Optus sport was a nightmare 4 yrs ago & it will be the same with SBS this time around. Wait until the Socceroos and knock-out games, it will be a mess on the SBS servers

  • OffenceDept Department of Offence (@OffenceDept) reported

    @elonmusk Buddy. Pal. Please. Save Australia from the farce that is @optus and @Telstra by creating an international telecomms network piggybacking off the starlink system. These clowns just aren't up to the task.

  • hammertimec Hamish Campbell (@hammertimec) reported

    @Zemochcb @Optus Started charging for Optus Sport after signing me up without asking. Then told me to cancel via an app, which showed I had no subscription??