Optus Outage Report in Wilberforce, Hawkesbury, New South Wales

Problems in the last 24 hours in Wilberforce, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

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Optus Issues Reports Near Wilberforce, New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

• 
  Claudia Michelle (@HorseCMRacing) reported 23 minutes ago from Richmond, New South Wales

  @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 7 minutes ago from Melbourne, Victoria

  Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly

• 
  WogOriginal (@RoussoIsaac) reported 10 minutes ago

  @Optus hi need help with getting the $5 unlimited day for optus flex it keeps saying something went wrong still working out what went wrong

• 
  [ pf ]* (@FyfePeter) reported 12 minutes ago

  and thanks @optus for trying to sell me a mobile plan after I waited 15 hours for you to respond to my support request on an nbn outage… that's how to show your customers you care! 💃

• 
  timvui (@vuatimvui) reported 14 minutes ago

  Oh what NBN down again in area 2143 @Optus …cutting in and out…on and off…when is this gonna end and stay on for good! Hope it better be a good reason rather than just blaming on the weather. What’s the eta on this time?

• 
  Dave (@thotmilk69) reported 16 minutes ago

  @Optus still waiting on the phone lines to open as well. just wondering if I need to cancel work or whether you'll expect a response in messaging support sometime this morning?

• 
  Paul Zavadlal (@ZavaHandOfSteel) reported 17 minutes ago

  @clivedickens @Optus 2 weeks now....Optus Pause is still frozen on my phone. How long do you think it will take Optus to fix this issue for me?

• 
  The Hound (@kingofdawalkoff) reported 17 minutes ago

  @Optus hi guys, I can’t recharge my prepaid mobile or another family members prepaid mobile through the app or the website using credit/debit or PayPal. It’s been down for a few hours now. Is the system down?

• 
  Rowly Emmett (@rowly_emmett) reported 17 minutes ago

  hotspotting off @VodafoneAU because @Optus can't manage a network, nor manage their relationship with @NBN_Australia

• 
  Celia (セリア) (@Missxstatic) reported 18 minutes ago

  @Optus how long before the recharge service is back up and running? It hasn’t been working on the app, telephone or website for the past 5 days.

• 
  Kutabee (@Kutabeee) reported 21 minutes ago

  @Optus i understand that you are working on the recharge issue but surely the tech team has given you some kind of update in progress and possible time frame ? We can all read the generic copy and paste response to tweets and would love to hear something else please 🐾