Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wilberforce, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Community Discussion
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Optus Issues Reports Near Wilberforce, State of New South Wales
Latest outage, problems and issue reports in Wilberforce and nearby locations:
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Lou
(@blonde_louise) reported
from
Sydney, State of New South Wales
WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes
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jan willem
(@jwdew) reported
from
Sydney, State of New South Wales
@Optus Again no service today. This is really getting annoying and not acceptable: it’s raining and my two kids want to watch their fav series and I gotta do some work.
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Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
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Megan Barnes
(@Mummymegan) reported
from
Sydney, State of New South Wales
@SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus what the Hell is going On in the In The Sutherland Shire Area , Sylvania Waters, Sylvania . Sick of this Crap. OPTUS YES NO ! Fix it
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Tanya
(@Pfupajena) reported
from
Sydney, State of New South Wales
@Optus what the hell is wrong with you this is a ****** joke. I swear you better get your shit right. Just to get my wifi relocated I have to speak to 5 different people. This is bullshit
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Peter Sinclair
(@stop4nowt) reported
from
Sydney, State of New South Wales
@Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area
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Mike Green
(@michae1green) reported
from
Sydney, State of New South Wales
@optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd
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Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation
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Yash Murthy
(@YashVMurthy) reported
from
Sydney, State of New South Wales
@Optus Day 4 - net still down. Would appreciate some help for the service we are apparently paying for.
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@Georgebakhos1
(@GeorgeBakhos1) reported
from
Sydney, State of New South Wales
I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with
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Rory Carroll
(@CarrollRory) reported
from
Sydney, State of New South Wales
@JosephCarrozzi @fitba11 @tonyising @KevinAirs @MickLynch_Age @robvad10 @GuidoTresoldi @rdhinds A major issue has been the switching of O/S leagues TV rights from Foxtel to Optus. I don’t think this has been adequately explored as to losing the eyes of football supporters
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Isaac
(@IsaacBwelsay) reported
from
Sydney, State of New South Wales
One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation
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Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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Kiwi
(@krp5975) reported
from
Sydney, State of New South Wales
@Optus i want esim is avalaible in store but service say they are bug it s shit in the store ...
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Steve Mitchell
(@SteveMitch2500) reported
from
Sydney, State of New South Wales
@Optus I’m haveing problems in Woollahra (post code 2025).. Very intermittent internet wi fi.. No consistency at all...
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME
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jan willem
(@jwdew) reported
from
Sydney, State of New South Wales
Hi @NSWOmbo what can you recommend me to do now that @optus still hasn’t improved service after 7 days of no internet in 1,5 week and multiple complaints from my side. I have a 24 mo contract and wish to get rid of it to get myself a better service with a diff provider.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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@Milbs
(@milbs) reported
Day 5 of no voice or data service after @Optus response to me being overseas was to disconnect me as it was “unusual activity “. Their advice to call them would be a joke if it wasn’t so pathetic.
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Oi Ryles Bro 🥭
(@OiRyles) reported
@Optus when is your service going to be usable for more than 2 days?
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Fat Stack Banker
(@BankingFatties) reported
@Optus @OptusSport So if your advertising partners are paying for this? Wtf am I paying for? You couldn't even hold on to anything other than Premier League so it doesn't sound like they're very good partners. You want to advertise to me? Don't charge me to do so!
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Harry Anderson
(@hrryndrsn) reported
@Optus Eventually gave up and took the train into the city to visit the #Optus "flagship" retail store in #SydneyCBD on George st to try and cancel. Thats what i had to do to cancel. Go in person to a physical store and get help from a poor #optus employee
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Harry Anderson
(@hrryndrsn) reported
@Optus Finally after 20min the "business specialist" picked up a landline phone from 1991 and dialed the Philippines assuring me "these guys are the only ones who can cancel your service". Wow @Optus it's shockingly bad, you've lost a customer for life.
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Charbel
(@charbelissa_) reported
@Optus quite simply. Sort your ******* **** out or cancel our nbn and all of our mobile contracts. This is beyond a ******* joke. We are not paying to not having internet access. If you can sort your **** our. We will find a more reliable ISP ( which shouldn’t be too hard)
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Luke M
(@figgy03) reported
@Optus @MattBald Hi Kartik, I appreciate the message but i have already lodged a complaint form today. I'll let that run its course but if i don't have any luck I will slide into your DM's to see if i can get my issue resolved.
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Razzam
(@Razzam963) reported
@LucyPriceAus @Telstra I had my business through them, then they scammed me. So I shut down everything from Telstra and moved to Optus and Internode. Much better and cheaper.
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Paul Knox
(@paulknox77) reported
Hey @Optus , after lightning fried my nbn modem I spend ages trying to convince your tech people I needed a new one and was told I’d get a call back in 24-36 hours. Hasn’t happened, and I’m facing work on Monday without internet. Help?
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matty 🏳️🌈🇦🇺
(@mattRan) reported
What do I mean? Telstra and Optus, overwhelmingly, have no record or status system that gives them status on *most* of their copper networks. They know that it’s broken, susceptible to water logging and damage, but they don’t have any way of knowing exactly where these areas are.