Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 01/15/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • stephenrutter Stephen Rutter (@stephenrutter) reported from Sydney, State of New South Wales

    What is happening with @optus mobile service at the moment?

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    @send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7

  • NoNotChris My Name Is Christian. (@NoNotChris) reported from Sydney, State of New South Wales

    Seriously Optus?! WTF!

  • BJssoR Ben Ross (@BJssoR) reported from Sydney, State of New South Wales

    @empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    Well Optus does have a 3G outage, maybe they should update the web-site.

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

  • vinnnylove LOVE (@vinnnylove) reported from Sydney, State of New South Wales

    idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠

  • Sterg_G13 Sterg13 (@Sterg_G13) reported from Sydney, State of New South Wales

    Does Optus Sport streaming look crap for EPL?

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬

  • stinger881 Stinger881 (@stinger881) reported from Sydney, State of New South Wales

    @Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail

  • GT_AUS Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, State of New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • Rebeccagillmor4 Rebecca gillmore (@Rebeccagillmor4) reported from Sydney, State of New South Wales

    Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

  • lfsleigh Lucia (@lfsleigh) reported from Sydney, State of New South Wales

    In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 2TheCornerPub TheCornerPub (@2TheCornerPub) reported

    @abcnews Class action lawsuit needs to be put against Optus. This is going to cause MAJOR stress and problems resolving for people. In UK, compensation would be deservedly due for Optus’ carelessness.

  • dmccann65 ich bin RAT seeking (@dmccann65) reported

    @RonniSalt @Optus 1/2 Yes! They have made an artform of mishandling every situation that has impacted their customer base. No proactive measures to inform customers and reassure them, no attempt to compensate or value add to impacted customers. This has led to a confidence slump and exodus.

  • SoniaCuff Sonia Cuff (@SoniaCuff) reported

    @troyhunt You've spoken before about having easy to find contact info for people to report security issues and I don't think Optus does that, but there are a BUNCH of ways to contact them generally.

  • 10NewsFirstSyd 10 News First Sydney (@10NewsFirstSyd) reported

    The infamous individual announced 10,000 Australians would have their data shared every day for the next four days if Optus does not pay. "If you care about customer you will pay! Revenue 9B$ dollar, 1M$US small price to pay!" the hacker wrote online.

  • pies1982 Kyle Wilson. (@pies1982) reported

    @bridgetparker Absolutely. Optus will struggle now I think. I've already switched to Vodafone. Optus can't be trusted and are far to slow to communicate and respond to customers. Very average at best.

  • JoeySwoops BDESwoops (@JoeySwoops) reported

    @Optus @RunnerSA18 It’s been 4 days since the attack and I’ve had nothing but no caller id’s hassle my phone. THEN I’m hearing of the hacker willing to release 10,000 peoples data per day! This is the worst service

  • xuliaq xulia (@xuliaq) reported

    @THE_Russell @Optus And why is Optus storing customer identity data such as license and passport numbers? #OptusHack

  • victoriaselem Vicki Selem #Swannie (@victoriaselem) reported

    @c0n_AU @Jeremy_Kirk @Optus I feel your pain but not for myself for my family who are optus users. Yes they can pay up but would it solve the issue of them doing the same thing to another company. Wouldn't you rather them be stopped?

  • officialzilf bbq (@officialzilf) reported

    Hackers were really just like "sorry guys for stealing your info, optus are too **** for even us to deal with"

  • paleeta_b 🎲P🍀³⁵🔙ᴰ⁻¹⁴⁴🆘SHINeeᴰ⁻⁶⁷ (@paleeta_b) reported

    Interesting that the Aus Govt requires #Optus to obtain and retain this incredibly sensitive data, but didn’t require it to be encrypted & secured beyond something human error could affect? This isn’t just an Optus problem. Govt is also culpable & trying very hard to hide that.