Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 05/10/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action

  • twattergp Greg Pace (@twattergp) reported from Sydney, State of New South Wales

    What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus

  • KevinWessy Kevin Wesson (@KevinWessy) reported from Sydney, State of New South Wales

    @Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

  • RichHolborn Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales

    @VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • thepiedwanderer Joan Wilder (@thepiedwanderer) reported from Sydney, State of New South Wales

    @Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • Saffiyao25 Saffiya (@Saffiyao25) reported from Sydney, State of New South Wales

    @Optus really poor customer service. We will be taking our business elsewhere.

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.

  • kittyminks meenakshi (@kittyminks) reported from Sydney, State of New South Wales

    @Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hutcho66 James Hutcheon (@hutcho66) reported

    @johnb78 @domknight @Optus Or even design a system where the government does the identity check through an online service and issues an "telco ID" number for the telcos to store instead.

  • jayystanlee WorldWideNews (@jayystanlee) reported

    Have you had a problem since the Optus outrage I can only say that my phone has been updated new and different pieces of software upgraded updated has not been one thing bad done to my mobile

  • AvisM Avis Williamson (@AvisM) reported

    @domknight @peggymel2001 @Optus Like most businesses, Optus have no idea what records management is actually about. I have never met a business manager in whole my working life who understands records management.

  • MarkAnt90398186 Mark Anthony (@MarkAnt90398186) reported

    @dnforca I also got the same one. Problem is, I’m not even with Optus

  • BelindaJoy79 Bea, maker of ruckus 🏳️‍🌈✝️ (@BelindaJoy79) reported

    Hey @Optus I have an idea. How about you make the next issue of our bills = $0. That will help make up for the cost of us needing to replace everything!

  • Maws_Mate Maws (Mate!!!) (@Maws_Mate) reported

    @blue01dragonfly at the moment…it’s taking 5+ months for Passports to be issued most of the States have said they’ll re-issue licences (with new licence numbers) for free ie: they’ll send the bill to Optus

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

  • STEVEMEDLEY14 STEVE MEDLEY (@STEVEMEDLEY14) reported

    @Optus " improvement" works you are carrying out in Enoggera mean that I have no internet or phone service most of the day, now you say that it will take longer than expected. No service yet you still charge me full price !

  • IanB25 Ian B2 (@IanB25) reported

    @timburrowes I am an affected Optus customer but I am really interested in what material difference the suggestions from the communications experts would have made? This belief that you can media manage your way out of a crisis has to stop.

  • freakingone12 Christopher James van der Kolk (@freakingone12) reported

    @9NewsAdel I am a optus client l think my id has been compromised l have had a lot of trouble with optus once they took 3 months to replace a cracked screen and lost my phone now this ?