Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wilberforce, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Optus
Optus is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Wilberforce, State of New South Wales
Latest outage, problems and issue reports in Wilberforce and nearby locations:
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.
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Vicksw
(@VickswFett) reported
from
Sydney, State of New South Wales
@Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪
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Sarah McPhee
(@_SarahMcPhee) reported
from
Sydney, State of New South Wales
When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.
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Steven Quilty
(@Stevenqoz) reported
from
Sydney, State of New South Wales
@DeanRosario We did pay $130 a month Foxtel, now get Optus EPL, get Netflix thru a daughters login, Stan with Optus and Kayo thru my son’s second log in. Upshot we threatened to bin Foxtel and now get it for $39. Selfish but was so happy when Foxtel had all EPL. Optus very good now👍
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker
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Mathew Green
(@mathewogreen) reported
from
Sydney, State of New South Wales
@Optus I just responded to your message. I hope that you can remove the issue.
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Ryan T Yule
(@rtyule) reported
from
Sydney, State of New South Wales
@wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes
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Mike Pearsall
(@MikePearsall93) reported
from
Sydney, State of New South Wales
Compare this to @Optus taking 6 weeks and four different plans to move my internet service 3 doors down in the same street. 😒
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Vel
(@DemonicVel) reported
from
Sydney, State of New South Wales
@LurkingWolfox @hendikins Depending on how plans shape up next year might switch to optus. I have 0 issues with the Telstra network, and you couldnt pay me to ever use Vodafone again as their coverage in the train to work is useless.
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Beau 🏳️🌈
(@BeauGiles) reported
from
Sydney, State of New South Wales
@zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@zyzzyvamedia @adam_turner @Optus I never call optus for support, I've fixed all my issues via their twitter.
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Tom Ragen
(@TomRagen) reported
from
Sydney, State of New South Wales
Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
@Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...
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Newbie_I_Am
(@nuenp) reported
from
Sydney, State of New South Wales
Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.
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G
(@fentonpompey) reported
from
Sydney, State of New South Wales
Optus stadium looks awful for football #MUTOUR
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RickyV
(@trickyricky_12) reported
from
Sydney, State of New South Wales
**** @Optus I'm not caving in 🤪
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Ben
(@BJssoR) reported
from
Sydney, State of New South Wales
Optus haven't seen a queue like this since Optus Sport broke down..
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Marty Saliba
(@MartySaliba) reported
from
Sydney, State of New South Wales
@Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!
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Ryan T Yule
(@rtyule) reported
from
Sydney, State of New South Wales
@wwos would you kindly **** these Wagner and Optus commercials off. #ashes2019 #Ashes19
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Kårhammar
(@thekarhammar) reported
@Optus Visited Optus Toowong (purchased at), was advised to contact Samsung for a replacement. Followed by hr+ calls each to Optus support and Samsung support. Today visit to Samsung Chermside, confirmed major fault advised to visit Optus. Then visited Optus Chermside. Complaint lodged.
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Neal
(@RealNoebuck) reported
@Optus, my accounthas been hacked and ported. The hacker is currently attempting to take all my savings and your customer care team was terrible. My fraud #100737832 is Can you rapidly assess my account and put a block on everything.
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Blaise Burrows
(@blaise_burrows) reported
@Optus hey I've paid my bill and my service is still restricted, can you help?
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KJ 🥺🏳️🌈 #lesfic
(@propertyofKJ) reported
@Iamcheyenneblue Probably the ability to build their website and phone system so that it is customer friendly. So service. After that, coverage but Optus has our location covered. Now price. Which will still be better than Telstra. 🙄
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BrownSquirrel
(@BrownSquirrel) reported
@VacuousNess @Optus @Telstra Great - not even. Well they did answer me and told me to let them know on here any time I was having trouble! I did tell them to talk to you since it was your tweet!
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🤨
(@steadye01527357) reported
@Optus Once again your company fails an falls down after 3 days of slow speeds an resets I am messaged to go ring the 5g department even tho you tell me you got 24/7 service 5g department is only open 8 to 8 the utter incompetence of this company never ceases to amaze me pathetic
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Mark Saunders
(@SW0RDIE) reported
I think @Optus are putting too many resources into selling new iPhones than looking after existing customers with tech issues. No service for 2 days now!!! If your a new customer looking at getting a new iPhone beware of @Optus lack of after sales care. #shocking
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Nasar
(@Nasar31150494) reported
@Optus Hi, tried several times to contact but call gets disconnected after long wait, each time. Phone# 0426057756. ACC#62316733112. I need urgent help. Pls arrange a call back. Nasar Mohammed
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Neal
(@RealNoebuck) reported
@gmail my gmail has been hacked via my phone, can you help me secure my account @Optus is not helping me at all #help #cyber #Optus
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Mayara Melessi 🍪|🐝|🌋|🐭
(@mayzao_) reported
@Optus is there a contact number that can put me directly with someone from the financial support team? I’ve been waiting for 30mins now to be connected with someone online and if I call, there’s no option for me to chat to anyone. Horrible.