Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wilberforce, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Wilberforce, State of New South Wales
Latest outage, problems and issue reports in Wilberforce and nearby locations:
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
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@Georgebakhos1
(@GeorgeBakhos1) reported
from
Sydney, State of New South Wales
I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with
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Isaac
(@IsaacBwelsay) reported
from
Sydney, State of New South Wales
One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Lou
(@blonde_louise) reported
from
Sydney, State of New South Wales
WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
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Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation
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Peter Sinclair
(@stop4nowt) reported
from
Sydney, State of New South Wales
@Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area
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Mike Green
(@michae1green) reported
from
Sydney, State of New South Wales
@optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd
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Megan Barnes
(@Mummymegan) reported
from
Sydney, State of New South Wales
@SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Empress Zucchini
(@ZucchiniBikini) reported
Optus will certainly carry the can for this for a long long time - there are some customers they'll simply never get or never get back bc of it. I could see them taking a sustained profitability hit.
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Shiraj Sen
(@shiraj_sen) reported
So, @VicRoads rep says that they cannot change my license number because they need court orders to do so. Also, they have 50k applications... This is after @Optus has emailed me yesterday stating that my license number has been definitely compromised. #auspol #vicpol #wtf
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Tim Rosen
(@timrosen35) reported
@NwSanders93 Thanks for the info. I’m mostly in Melb but occasionally in regional. Think we can all agree Optus is down the shitter 👍 Never again.
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NicolasPicolas
(@BudoNick) reported
@auspost your service is almost as good as @optus How many days or weeks do I need to wait before I actually get some help?
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Nick Sanders
(@NwSanders93) reported
@timrosen35 FWIW I’ve swapped from Optus to Telstra this week after Optus failed to fix a number of issues over the last 3 weeks. Considered Vodafone too but I’m mostly in regional Vic and quite a few people told me VF is good in the city but patchy elsewhere.
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David J O'Brien 🌏💧
(@DaveONewcastle) reported
It's a real threat the data's been passed on via the dark web. It cld be misused at later date if new ID docs& no's aren't issued. #Optus has kept ex-customer ID no's, but doesn't nec' have current ph no, addr or email addr. Gov's need to be fully informed to manage the issue.
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Optus
(@Optus) reported
@BlackDouglas Hey there, we are sorry to hear that you are having trouble with your service and downloading the My Optus App. Please send us a DM so we can investigate and assist. Thanks - Mary
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Take5! Promoting organisational wellbeing.
(@BlackDouglas) reported
@Optus I paid my bill on the due date but have been slowed down. The app isn't working. I'm trying to reinstall the app but it isn't downloading!! CHAOS!!
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Cee Jay
(@CeeJay_au) reported
Two weeks later, Optus are still handling the breach in a poor way. Terrible communication, management and support from their "experts". The way that they are handling the situation is causing more damage to the brand! Can't believe this is the 2nd largest telecom company in AUS.
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Harry Smith
(@HarrySm52415187) reported
@mymateshouse Looks like Albo wants to be well apart from the Optus hack. That puts him in the same bucket of the CEO, the Board and the Execcutives who are under a rock until the mess goes away. Poor judgement and poor Optus' customers.