Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wilberforce, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (53%)
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Phone (24%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (6%)
Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Wilberforce, State of New South Wales
Latest outage, problems and issue reports in Wilberforce and nearby locations:
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MikiMarvel14
(@mikimarvel14) reported
from
Sydney, State of New South Wales
@Optus NBN down in 2230 area? No internet since 5am and still nothing
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
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Chris Moran (Home Internet still borked)
(@au_chrismor) reported
from
Sydney, State of New South Wales
So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.
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Matthew James
(@Matthew_James72) reported
from
Sydney, State of New South Wales
@optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!
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Julie Vaux
(@JVartndesign) reported
from
Sydney, State of New South Wales
@GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.
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Peter Hanssens #BlackLivesMatter
(@petehanssens) reported
from
Sydney, State of New South Wales
@Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
from
Sydney, State of New South Wales
@Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.
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Jake P
(@JakePorritt) reported
from
Sydney, State of New South Wales
@RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest
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💧 leftwinglunatic Susan B.A.
(@SElizaP) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.
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BEERBOY
(@beerboy182) reported
from
Sydney, State of New South Wales
@GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms
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Anna
(@AnnaKEdwards) reported
from
Sydney, State of New South Wales
@markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.
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Djuro Sen
(@DjuroSen) reported
from
Sydney, State of New South Wales
@MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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John Jensen
(@jensenoz) reported
from
Sydney, State of New South Wales
@Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!
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Nick Arkoudis
(@NickArkoudis) reported
from
Sydney, State of New South Wales
I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.
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Dan
(@Dan_M75) reported
from
Sydney, State of New South Wales
@clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).
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maroun
(@marounnn_) reported
from
Sydney, State of New South Wales
shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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rach ✿
(@rachplayssttv) reported
@kimetcetc @Aussie_BB nope, they let someone from optus just cancel and take over my nbn for the people next door. it's so ridiculous.
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Delan Adikari
(@delan82) reported
@Optus Thanks but some of these case managers seem incompetent and stallimg actually fixing issues
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Libby Shaw
(@lizsydneycomms) reported
I had to switch to Vodafone because of the text message issue. I am now receiving text messages again. I'm trying to get a refund from Optus though for the credit I still had on the phone.
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Tiger Charlie a loose unit..🦘🐯
(@Oztiger57) reported
@Internode i had to change my mobile provider to Vodaphone from Optus...first time i go away i end up in a 'no network connection' spot...i knew Vodaphone was crap...and when i ring Internode i talk to someone in Sth Africa ...not Adelaide like when and why i signed up.
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Aaron Eugol
(@ajl247) reported
@Wittyfan @Optus Hey mate, how are things at your end? My partner is still having the same issue. She can't send SMS longer than one standard message (as it never gets received by the receiver) and MMS messages are still delayed.
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Delan Adikari
(@delan82) reported
@Optus You have stupid robot.system and no staff and says senior expert will contact but when is that? Where the hell is your basic staff and customer support and service
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richardjneo
(@richardjneo) reported
@Optus your My Optus app is an absolute piece of ****: doesn’t work with iOS keychain so my choice is use an insecure password. CAN’T ******* PASTE EITHER so same again. Also the reset password function is ******. Scroll wheel bottom = app switcher triggered! Who coded this ****?
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Omwami
(@omwamiKing) reported
@Optus you know there's an outage since sunday to go on for a week, you don't inform customers, and on calling you advice that I purchase another product from you or other providers. @NBN_Australia yours is down as well and calls not going through. **** services nkt!🤬
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Omwami
(@omwamiKing) reported
@Optus This tweet here👆🏿is the problem I want solved
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Libby Shaw
(@lizsydneycomms) reported
It has now been TEN DAYS and I am still not receiving text messages on the Optus network and they STILL haven't taken any steps to resolve it.