Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wilberforce, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Wilberforce, State of New South Wales
Latest outage, problems and issue reports in Wilberforce and nearby locations:
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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remember sydney
(@jamesgmeme) reported
from
Sydney, State of New South Wales
One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
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Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Josh Askew
(@Yrgodsnt4me) reported
from
Sydney, State of New South Wales
@Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Advenchuros
(@Mr99er) reported
@SenSHenderson @AlboMP Thank **** I'm not an optus customer 👍
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Henry's Cold Shoulder.
(@KimHDRoberts) reported
@SquizzSTK Hang on, this was a massive failing of a corporation. Why does the comms minister have to assure consumers that they’re safe? That’s an Optus problem, not a government problem. The main thing the government should be doing is calculating the severity of the fine Optus gets. FFS.
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Eagle Sam
(@samthe_eagle) reported
Surely following the serious Cyber breach with @Optus there would be grounds for consumers to cancel their contracts? #OptusHack
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Jesse Kuch
(@JesseKuch) reported
@brookeCjacobson @Optus It was so terrible it was actually insulting, wasn't it? No instruction for those who aren't super savvy with this stuff, either. The data they have can be used to open bank accounts FFS!
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Kristy Schirmer
(@Zockmelon) reported
Hey @Optus long term customer first time tweeter just checking on some, any, info on my stolen personal deets? Cheers
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Z-Herb
(@ZHerb76) reported
Well this sucks, my information got leaked from the Optus hack, should've known I wouldn't have been an exception
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Virtuartist
(@Virtuartz) reported
@Optus @RunnerSA18 This month received a 10% increase in monthly fees together with now 0% confidence in the network.
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Stilgherrian
(@stilgherrian) reported
@Leighlo @arielbogle Well, yes, that’s the whole point of encryption. But let’s say data in a database is encrypted. Good But this means nothing if The Bad People™ gain access to the staff dashboard that decrypts that data so it can be used. This is a hypothetical example. Dunno what Optus had.
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Adam Demasi • Chariz • Zebra • NewTerm
(@hbkirb) reported
“We’ve never seen anything like this before,” said Optus’s Chief Security Officer. “Most breaches we’ve seen don’t involve any humans, let alone errors created by humans. Usually, they’re just computers deciding they don’t like each other any more.”
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Wandering Cloud
(@WanderingClou13) reported
@DavidPenington2 @cameronwilson Everyone’s an IT security expert. The problem here is that, unlike with full credit card numbers, various parts of Optus, including customer-facing systems, would have the need to retrieve and directly use other types of personal data.