Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 03/21/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

  • DC_GSHealth Daniel Chanisheff AZx2 Pfizerx1 (@DC_GSHealth) reported from Sydney, State of New South Wales

    Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

  • hugobrown Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻 (@hugobrown) reported from Sydney, State of New South Wales

    Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • Sterg_G13 Sterg13 (@Sterg_G13) reported from Sydney, State of New South Wales

    Does Optus Sport streaming look crap for EPL?

  • GT_AUS Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, State of New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • stephenrutter Stephen Rutter (@stephenrutter) reported from Sydney, State of New South Wales

    What is happening with @optus mobile service at the moment?

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • troydodds Troy Dodds (@troydodds) reported from Sydney, State of New South Wales

    Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • Rebeccagillmor4 Rebecca gillmore (@Rebeccagillmor4) reported from Sydney, State of New South Wales

    Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

  • SeeBigg Christian Biggins ✌🏻 (@SeeBigg) reported from Sydney, State of New South Wales

    Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    Well Optus does have a 3G outage, maybe they should update the web-site.

  • vinnnylove LOVE (@vinnnylove) reported from Sydney, State of New South Wales

    idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠

  • scottcarr1984 Scott Carr (@scottcarr1984) reported from Sydney, State of New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • NoNotChris My Name Is Christian. (@NoNotChris) reported from Sydney, State of New South Wales

    Seriously Optus?! WTF!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • damelarksong4 Chris Matthews Our Flag Means...Kaurna Country😷 (@damelarksong4) reported

    any customer adversely affected by the Optus failure to protect data should be compensated by the company #insiders

  • dcaruana81 David Caruana (@dcaruana81) reported

    @possumbrisbane @Smushster @Jeremy_Kirk Good trusting people? What are you on about? Optus failed miserably to secure the data. They left the car unlocked, parked on the street, windows down.

  • borningore Nathan Thompson (@borningore) reported

    @ianbfarquhar Even worse. I’m a former #optus customer - left them a few years ago - and I’ve just been informed that my data (including ID documents) was compromised. Why did they keep my data?

  • cooten9009 🌻🌻spacekat9 A.K.A Nicole (@cooten9009) reported

    @TorSamundsett @Optus I've begun the slow transition to new everything. @optus you have my bank details to deposit the money to pay for the new passport I have to get due to your management/systems failure

  • StormyAUS_ StormyAUS (@StormyAUS_) reported

    @HYP3RSTRIKE So what now? I feel like I used my passport to prove my identity initially. Is Optus going to pay the fee to issue me a new one?

  • Aunty_Sis Sis (@Aunty_Sis) reported

    @virgotweet It is absolutely disgraceful what has happened to you and many others with the optus security breach and the failure of the NBN service.

  • jodiem JodieM (@jodiem) reported

    But then I know I've had another optus service in the past also. And still no email.

  • Banana16Eric Eric Banana (@Banana16Eric) reported

    @ZiptieZoe @NinetyF85719218 @agarner No. Not in my experience. Good companies and I mean Blue Chip follow process and procedure because they know the damage it can cause. Like this debacle from Optus. The Management from the top down needs to be replaced and introduce a new work ethic.

  • luciedigitalni lucie digitální (@luciedigitalni) reported

    Brutal? Come on @samanthamaiden, Hume was more evasive on even basic questions than the Optus support reps I've been dealing with #Insiders #auspol

  • ajobbins Adam Jobbins (@ajobbins) reported from Melbourne, State of Victoria

    @seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬