Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 03/20/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    Nope. Call dropped out at Eveleigh. One of them is trying again. I hope this one is with Optus bc their service is crap beteeen here and Homebush.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    @juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Using Aussie Broadband now but it is #NBN that is the problem. Never had any dramas with Optus HFC cable

  • officialdanek Danèk (@officialdanek) reported from Sydney, State of New South Wales

    So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @AttilaBalassa It's quite a responsibility to get it right. Optus has the EPL over here but they do a pretty decent job. Still sucks when you're paying for Foxtel though and can't get some of the best sport.

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then

  • Maserazif ماسيراظيف (@Maserazif) reported from Sydney, State of New South Wales

    $41 for 105gb of data is insane. Only Optus can do it. Malaysian Telco companies could never

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    Come on @Optus our broadband has been down now for over three hours!!! 🤯

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA

  • Jess_ms Jess (@Jess_ms) reported from Sydney, State of New South Wales

    @Optus cutting off all internet with zero notification of NBN cutover date and 1 hour later chat people zero help. Only work from home and studying for masters online. Ombudsman tomorrow, yet again.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @Optus INC number provided to get assistance on outstanding issue for months but now want me to risk privacy by sending complete personal info? NO WAY! Please follow up on incident number given. All info is there!

  • AnneseCindy Cindy A (@AnneseCindy) reported

    @JackieHansard If you can’t get apple to fix it you could cancel your credit card. However starting up a new credit card number is painful when you’ve got bills directly debited from there. I had a similar issue with Optus and that’s what I did.

  • okjustesting Karl! (@okjustesting) reported

    I’ve been having problems with my @Optus 5G reception. But I think now I’m all Pfizer’s up, I’m sure it’ll improve! And I got a chupa chup!

  • UrMultimedia Ur Multimedia (@UrMultimedia) reported

    @angharadyeo @Telstra Telstra have been a joke for decades. Unless you're rural where @Optus never bothered to expand.

  • louisillustrate Louis-Étienne Vallée (@louisillustrate) reported

    @Optus Another outage in Neutral Bay!

  • Nchalada Tony (@Nchalada) reported

    @Optus Hey guys, there seems to be trouble with the network in Sale, Victoria. Phones are seeing no data connection, nor voice, and saying Emergency Calls Only

  • zachyp35 zachyp35 (@zachyp35) reported

    The difference between @Telstra and @Optus … my home internet was down for over 4 days during a lockdown and I had to basically follow up every time myself to see if it would be fixed.. $5 credit. Optus, service is a bit slower than normal, here is $21 credit and a sorry.

  • gregeganSF Greg Egan (@gregeganSF) reported

    @phenidone I can just imagine how little sympathy I’d get from Optus customer support if that went wrong.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Optus Just received an idiotic SMS from #Optus: Optus here. Sorry to see you cancelled your mobile service. We'd like to learn why. How does it sound if I tell Twitter/Fbook: You c*nts ripped me off and gave me one of the worst customer experiences I ever had?

  • Rod6Molina Rod E Molina (@Rod6Molina) reported

    @Optus With all due respect George, part of the customer service would be for you to tell me if there's an outage. I clicked on the link and it tells me there's 4G coverage. However, it doesn't show if there's an outage. PLS help me. I cannot work without stable internet. Thx