Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 04/01/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • thepiedwanderer Joan Wilder (@thepiedwanderer) reported from Sydney, State of New South Wales

    @Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.

  • KevinWessy Kevin Wesson (@KevinWessy) reported from Sydney, State of New South Wales

    @Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • Saffiyao25 Saffiya (@Saffiyao25) reported from Sydney, State of New South Wales

    @Optus really poor customer service. We will be taking our business elsewhere.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?

  • RichHolborn Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales

    @VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

  • twattergp Greg Pace (@twattergp) reported from Sydney, State of New South Wales

    What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

  • craigcromar Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

  • kittyminks meenakshi (@kittyminks) reported from Sydney, State of New South Wales

    @Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KieranO50293248 Kieran O’Connor (@KieranO50293248) reported

    @Optus Optus has introduced subscription model you essentially prepaid the roaming weekly fee. I am stuck in Srinagar India where I cannot extend my roaming for another 7 days due poor WI-Fi. Optus you need to rethink your processes

  • okmass Michael Suibhne (@okmass) reported

    @pintsizedMB I think Optus had a service/partnership where they did it also

  • Fac_Et_Spera_ FacEtSpera (@Fac_Et_Spera_) reported

    @Optus What Optus fails to grasp and this response does not consider is twice I’ve given you my updated contact details and twice you never updated them or responded and now won’t let me pass a verbal or email security check. There why the ombudsman is involved.

  • anuddafatguy anuddafatguy - will dm dad jokes on request (@anuddafatguy) reported

    @Optus My wife recently passed and your support is not user friendly when telling you someone has died. I need to you put in my DM an email address so I can get the account closed.' Not phone number, not app, email address Thanking you in advance

  • starppael Pamela Spence (@starppael) reported

    @sueroberts7 @AlboMP @DanielAndrewsMP Yes the health system needs massive improvement however the Govt will need to improve the security of My Health Record before people will agree to use it and sign up for it . After Medibank and Optus security issues there is not a lot of trust in the system anymore re privacy .

  • JaneTaylore Jane Taylor (@JaneTaylore) reported

    @ClareONeilMP And yet the Optus, Medibank cyber hackers have never been found.

  • Halowood_ Halowood (@Halowood_) reported

    Yeah Optus support? The reason why my modem says no internet connection is because I have too many devices on the wifi huh 💣🏢 💥

  • anandumesh25 Umesh Anand (@anandumesh25) reported

    @Optus i had a major billing problem from 3rd Jan that your staff is unable to handle. They was hours and hours on phone, then disconnect the calls and tell me to contact on messages on app

  • penguin_cow Penguin_cow (@penguin_cow) reported

    @Optus Rang tech support last week and seems like I was unlucky enough to be in multiple areas with faulty towers?

  • penguin_cow Penguin_cow (@penguin_cow) reported

    Hey @Optus what's going on with WA's mobile network? I've been disconnected from the network randomly for the last few months. Been loyal customer for 15+ years and considering swapping service provider