Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 11/08/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • GT_AUS Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, State of New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬

  • Sterg_G13 Sterg13 (@Sterg_G13) reported from Sydney, State of New South Wales

    Does Optus Sport streaming look crap for EPL?

  • NoNotChris My Name Is Christian. (@NoNotChris) reported from Sydney, State of New South Wales

    Seriously Optus?! WTF!

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

  • lfsleigh Lucia (@lfsleigh) reported from Sydney, State of New South Wales

    In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?

  • vinnnylove LOVE (@vinnnylove) reported from Sydney, State of New South Wales

    idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.

  • stephenrutter Stephen Rutter (@stephenrutter) reported from Sydney, State of New South Wales

    What is happening with @optus mobile service at the moment?

  • stinger881 Stinger881 (@stinger881) reported from Sydney, State of New South Wales

    @Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    @send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.

  • BJssoR Ben Ross (@BJssoR) reported from Sydney, State of New South Wales

    @empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    Well Optus does have a 3G outage, maybe they should update the web-site.

  • Rebeccagillmor4 Rebecca gillmore (@Rebeccagillmor4) reported from Sydney, State of New South Wales

    Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tomcockk bailey (@tomcockk) reported

    I was gonna pay off my slightly overdue phone bill but the Optus app is down @Optus please forgive me

  • DaveyHugs Davey Hugs (@DaveyHugs) reported

    @Optus Thanks Jono. The replay said it was 2 hrs 10 mins....but when I clicked on it, it only lasted 59 minutes. Have you had the issue before? I haven't (been a customer for 2 years)

  • CranmoreFarming Kristin Lefroy (@CranmoreFarming) reported

    @TracyLefroy @Telstra @Optus your both as bad as each other 🤬🤬🤬

  • DaleKerr . (@DaleKerr) reported

    @ShazzaCook @chelsea_hetho I was with Optus prior to 2009, then became a 3 Mobile customer that year when I bought my first iPhone. I was very happy with 3 Mobile ... until the Voda merge. I became so frustrated I eventually went to Telstra. Costly sure but the coverage was infinitely better.

  • MrMagoo789 Rachael Campbell (@MrMagoo789) reported

    @Optus @TheRedMarn I am having a similar issue.

  • GhostPolls Ghost (@GhostPolls) reported

    @SamDavi99667843 My PDF to Centrelink won't open- Scomo My Service NSW vouchers are not accepted-Scomo My Optus service always seems to be out when I need to use Apple Pay. Scomo My voice print with ATO is not accepting. Scomo Why does my car always need fixing?Scomo

  • BanFoo_ Ban-Foo Leong (@BanFoo_) reported

    @Optus I’m now well into my 4th day of no service on my @Optus NBN connection! So unbelievably frustrating! Only got a promise of an “investigation” so far! When will the problem be fixed?

  • iabanon Oh for crying out loud! (legitimate blue tick) (@iabanon) reported

    @voiceofste @Optus This isn't for me. We already have Optus. This is fo rmy dad with dementia. Not gonna bore you all with details of issues. Suffice it to say they have left my father with dementia without phone for two weeks and I cannot cancel them, but they won't install. Etc bullshit.

  • Optus Optus (@Optus) reported

    @DeanCal Optus Sport will only support up to 720p Dean. If you are streaming poor quality below 720p, feel free to send us a DM and we can run some checks for you. George

  • TedGrey8 Ted Grey (@TedGrey8) reported

    @VodafoneAU Just switched optus its the following morning and I still have no service.