Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wilberforce, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Wilberforce, State of New South Wales
Latest outage, problems and issue reports in Wilberforce and nearby locations:
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Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
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Alyson Andrews
(@AlyJnr) reported
from
Sydney, State of New South Wales
@mkitteringham @Optus Optus is down in Chatswood too.
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Liz Grey ✨
(@lizgreyt) reported
from
Sydney, State of New South Wales
Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
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Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR
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Carl Gough
(@Goughy30) reported
from
Sydney, State of New South Wales
Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted
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Robert Barnes CAE 🇵🇬🇦🇺
(@robertmbarnes) reported
from
Sydney, State of New South Wales
@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
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Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus
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Amanda Hogan
(@hogesonline) reported
from
Sydney, State of New South Wales
From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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Joe 50 percent vaccinated Jedha
(@JDBARR1973) reported
from
Sydney, State of New South Wales
@MasterSharky Down the Optus app and pay monthly . That’s all I do
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LouieLou
(@LouieLouLouigi) reported
from
Sydney, State of New South Wales
@Vaccineswork21 @ViscusGaming @Optus Coverage is crap. Vodafone
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Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too
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Devvrat Singh
(@singh_shrinkdev) reported
from
Sydney, State of New South Wales
@0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Luis Olivares
(@luisvictor76) reported
from
Sydney, State of New South Wales
@brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
@headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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The Brain Exchange.org
(@Tee_Bee_Ex) reported
@Optus "Pending Service" My account on the My Optus app has been pending for over 4 months, can you please process my order already? Also the customer service chat on the app is terrible, no one has contacted me yet to help resolve this issue. Thank you. Order: 304827210A
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laura ✨
(@goldengasly) reported
bold of optus to put my phone bill up $4 a month and give me extra data when i’ve been so unhappy with my service with them this year. if only it wasn’t going to be $750 to get out of my contract LOL
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Dylan Bishop
(@iamdylanbishop) reported
@lavosaurus Don’t even get service half the time on the Gold Coast with Optus but go off and charge me 4$ extra I guess.
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Megan Herbert
(@meganjherbert) reported
Anyone else have zero luck getting onto @Optus for tech support, regardless of how you try to contact them?
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✨Shannon✨
(@shannonl76) reported
Hi @Optus how do I make a Optus email address? My nbn has just been activated #Help
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Lauren
(@LaurenThemself) reported
I just got an email from @Optus telling me they're upping the price of my phone plan and then listing five ways they can help me save money, none of which apply to me. They could help me save money by... not upping the price of my phone plan, maybe?
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flipswitchG
(@flipswitchG) reported
@JasonWi93851492 @Optus Having trouble with text messages?
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Amerasuu
(@amerasuu) reported
@LaurenThemself @Optus My partner is really upset with his service, it's gone up in price & also he has no coverage at home half the time, because they're constantly doing "upgrades". I left them after they screwed up my name change and were useless about it.
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vince1080
(@vince10801) reported
@Optus @networkoutage Optus I am sick and tired of contacting tech support to then not only having my issue ignored (no internet) but to be mocked and snickered at no lie.
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Taraariana
(@Taraariana4) reported
@Optus You guys really need to lift your game with Myapp. I don’t think you have any idea how slow it is and this policy of forcing the consultants to have 10 customers at a time makes even a simple enquiry take an hour minimum.