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Optus Outage Report in Wilberforce, Hawkesbury, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Wilberforce, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Wilberforce, New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • HorseCMRacing
    Claudia Michelle (@HorseCMRacing) reported from Richmond, New South Wales

    @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • leaveforthecup
    The Platinum Jubbly (@leaveforthecup) reported

    @jaybay23911 @Optus I called and even though online it said no issues in our area they told me there was an issue after they performed a line test and have escalated, so, who knows?

  • Denty76
    Kirsty Dent (@Denty76) reported

    @Optus while upgrading the tower in Narangba are you going to credit customers that have had no service for days?

  • jaybay23911
    Jay Bay (@jaybay23911) reported

    @leaveforthecup That's my exact problem. Connected, but no internet. Had the same problem since yesterday. I called @Optus, they said everything is fine on there end but still the problem persist. At least it's not just me.

  • farscap8
    farscape (@farscap8) reported

    @steelite @Optus Having the same problem not able active the number share after removing the plan from my watch, The tech are blaming the tower maintenance 286951 and 286959 causing the system error "Optus Number Share is currently active"

  • PerriW2345
    Perri Winkle (@PerriW2345) reported

    @leaveforthecup @jaybay23911 @Optus Heard a few people say Optus told them no one's reported an outage to them. Clearly something's wrong if everyone all over Brisbane are having this issue.

  • anthony_gerrits
    0xAnthony Ω (3,3) (@anthony_gerrits) reported

    @Optus Yea I have been tracking it there for more than 2 weeks. How long does “maintenance” take when Optus is involved?? Had enough of the poor service and standardised responses in the hope customers stop complaining. I won’t stop exposing @Optus shitness 💩

  • JoaoMiguel063
    João Miguel (@JoaoMiguel063) reported

    @R_by_Ryo And most (if not all) streaming apps with J League are geo restricted. Optus has a great service but it’s only accessible in Australia, for example. DAZN has the same issue. I’d reckon the only way is having a wyscout account which is up to 200€ a year.

  • leedswoman
    Kristen Desmond (@leedswoman) reported

    @Optus it is appalling that I was on hold for more than hour in store because u have stopped my service from receiving and making calls because I had to re add voicemail. Offering to call me when I have no phone service is ridiculous as is the 24hr wait to get my call access back

  • Turdface70
    turdface (@Turdface70) reported

    Screw Optus and there slack internet service had a gut full of there internet playing up all the time .

  • PerriW2345
    Perri Winkle (@PerriW2345) reported

    @Optus @ReadPete Lol, it's all over brisbane. Must be a big problem