Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 01/11/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    Hi @NSWOmbo what can you recommend me to do now that @optus still hasn’t improved service after 7 days of no internet in 1,5 week and multiple complaints from my side. I have a 24 mo contract and wish to get rid of it to get myself a better service with a diff provider.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus what the Hell is going On in the In The Sutherland Shire Area , Sylvania Waters, Sylvania . Sick of this Crap. OPTUS YES NO ! Fix it

  • Mummymegan Megan Barnes (@Mummymegan) reported from Sydney, State of New South Wales

    @SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus @NBN_Australia @ScottMorrisonMP A Bit Sick of This Crap. Sylvania Waters, Sylvania. No Internet or LANDLINE , MY PARENTS ARE 70 plus They Like Landlines! Considering Are Self Funded Retirees. Not good enough Plus my Mum is Unwell.

  • krp5975 Kiwi (@krp5975) reported from Sydney, State of New South Wales

    @Optus i want esim is avalaible in store but service say they are bug it s shit in the store ...

  • blonde_louise Lou (@blonde_louise) reported from Sydney, State of New South Wales

    WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

  • j_rimac Jakov (@j_rimac) reported from Sydney, State of New South Wales

    @Optus been holding for an hour and a half with your call centre. They said it would be approx 30mins. Help!

  • CarrollRory Rory Carroll (@CarrollRory) reported from Sydney, State of New South Wales

    @JosephCarrozzi @fitba11 @tonyising @KevinAirs @MickLynch_Age @robvad10 @GuidoTresoldi @rdhinds A major issue has been the switching of O/S leagues TV rights from Foxtel to Optus. I don’t think this has been adequately explored as to losing the eyes of football supporters

  • stop4nowt Peter Sinclair (@stop4nowt) reported from Sydney, State of New South Wales

    @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

  • Pfupajena Tanya (@Pfupajena) reported from Sydney, State of New South Wales

    @Optus what the hell is wrong with you this is a ****** joke. I swear you better get your shit right. Just to get my wifi relocated I have to speak to 5 different people. This is bullshit

  • YashVMurthy Yash Murthy (@YashVMurthy) reported from Sydney, State of New South Wales

    @Optus Day 4 - net still down. Would appreciate some help for the service we are apparently paying for.

  • HorseCMRacing Claudia Michelle (@HorseCMRacing) reported from Richmond, State of New South Wales

    @Optus gahhh since the switch over with ‘Vivid Wireless’ my Internet has been painfully slow the last two days ... been trying to watch Netflix for 2 hours now and only managed to get 10 seconds out of an episode 😫 I don’t work split shifts 365 days a year not to enjoy my break

  • IsaacBwelsay Isaac (@IsaacBwelsay) reported from Sydney, State of New South Wales

    One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

  • michae1green Mike Green (@michae1green) reported from Sydney, State of New South Wales

    @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @katticus28 We just had a two day outage as well. I keep a tiny OPTUS wireless modem since the big FULL month downer. $99 +data.I was about to stoke it up when the NBN staggered back to some continuity.

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    @Optus Again no service today. This is really getting annoying and not acceptable: it’s raining and my two kids want to watch their fav series and I gotta do some work.

  • SteveMitch2500 Steve Mitchell (@SteveMitch2500) reported from Sydney, State of New South Wales

    @Optus I’m haveing problems in Woollahra (post code 2025).. Very intermittent internet wi fi.. No consistency at all...

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CodenameVinnie CodenameVinnie (@CodenameVinnie) reported

    Once you've proven your identity with a company, surely your customer/account number can be used to identify yourself in the future... I don't understand why these hackers can get your info from Optus etc. I'm not allowed to keep credit card info from customers who pay monthly.

  • Minus777 Peter (@Minus777) reported

    @msfang @Optus @Telstra Worst part is, we had plans for this weekend, but had to transfer money just in case and it didn't transfer straight away. So it's messed our weekend up. We're on edge.

  • Cyberkite1 Cyberkite (@Cyberkite1) reported

    "No customer account information was included, we believe it's been made available now in an attempt to profit from the Optus breach," the Telstra spokesman said.

  • formallypedro Donkey Ote (@formallypedro) reported

    @neilw101 @redruby17 @Optus Just stay away from Telstra. I thought Optus were bad until I changed a couple of months ago. Was forced to make my first complaint to an Ombudsman about Telstra.

  • davvers605 Daniel Davini (@davvers605) reported

    Gee I hope the Windies offer a bit more in the NRMA Insurance Test Series (no issues with insurance company sponsorship??) than they have at #T20worldcup Can't see the Optus Stadium Test lasting through to the weekend!

  • _BARK3R_ BARKƎR (@_BARK3R_) reported

    So @Optus why ******** then are you continuously failing to fulfill my order and why are you CHOOSING to continuously push my order back.

  • SillyOldBugger Pat Cleary💉💉💉💉 (@SillyOldBugger) reported

    @MackayIM @aparachick Far from it. I could list half a dozen attacks since 2019 in this country with at least as much impact as the Optus breach - and they’re just the ones we know about. The 2019 Chinese ANU breach was probably the worst of all of them for long term impact.

  • Kel_McFletch Kerri McDonnell (@Kel_McFletch) reported

    So 21 days and counting and still no home internet @Optus and to add insult to injury gone from having full NBN service to my home to NOTHING! #greatservicenot #diabolical @giveusaW

  • giveusaW Martin🇾🇪 (@giveusaW) reported

    @Kel_McFletch @Optus @Optus are diabolical. 21 days and counting. Arguably the worst customer service I’ve ever encountered.

  • swearyanthony Anthony B, (@swearyanthony) reported

    So how many folks had their private data exposed by both Optus and Medibank? Surely has to be hundreds of thousands. If we had a way to sue for breaches of privacy you'd find this **** would get attention