Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 03/14/2026 07:40

March 14: Problems at Optus

Optus is having issues since 06:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @vesh88 Maybe Netflix will be the loser for AL fans. I think people will drop Netflix and take up Stan, then the addition of Stan Sport won’t be too bad. But yeah, please go to Optus instead

  • thetowncrier Jason Whittaker (@thetowncrier) reported from Sydney, State of New South Wales

    For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?

  • realmicturner Michael Turner (@realmicturner) reported from Sydney, State of New South Wales

    @sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Optus Except if u miss a payment. Computer automatically sends u $15 late fee even tho u have never missed b4. Ring up they say so sad too bad. Then u threaten to leave $15 fee reversed. Customer service sux😳

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • sokyola87 Sunny Sok (@sokyola87) reported from Sydney, State of New South Wales

    @KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K

  • ptovey01 Phillip Tovey (@ptovey01) reported from Sydney, State of New South Wales

    **** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.

  • 66Hughesy Huezee (@66Hughesy) reported from Sydney, State of New South Wales

    @Optus is there an outage at postcode 2084

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • MichaelJMcGr Michael McGrath (@MichaelJMcGr) reported from Sydney, State of New South Wales

    @Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

  • bettingkingz9 Betting Kingz (@bettingkingz9) reported from Sydney, State of New South Wales

    @ConvertedCode_1 You guys don’t have optus? That sucks man 🥺

  • thepiedwanderer Joan Wilder (@thepiedwanderer) reported from Sydney, State of New South Wales

    @Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, State of New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me

  • JulianCevaal Julian Cevaal (@JulianCevaal) reported from Sydney, State of New South Wales

    @Optus is the internet down in wheeler heights nsw 2097. Please advise.

  • desmond_last DESMOND LAST (@desmond_last) reported from Sydney, State of New South Wales

    @Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus Is there an internet outage in Chester Hill?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ar_tr_lm A L (@ar_tr_lm) reported

    @Optus is the my Optus app down? I’m having troubles logging in.

  • Optus Optus (@Optus) reported

    @SlugSammy1 Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail. As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault as soon as possible. Aman

  • vegemightyjane Jane (@vegemightyjane) reported

    @janine_hendry I tried to cancel a sim which we don't use any more today. I went into the optus store, they are not allowed to cancel services. Waited on the line for a while, then tried the chat. The person I chatted with would simply not cancel the sim. 1/

  • chris_kermond Chris kermond (@chris_kermond) reported

    @Optus , my Optus webmail along with family members can not Login. It just says: Login failed- user name or password is incorrect

  • CanidWolf CanidWolf 🐾 (@CanidWolf) reported

    In the past couple of days I had the need to contact @Optus chat support several times. Gotta say I have been disappointed at how robotic the staff feel. Always trying to upsell plans + ignoring the info I already provided, only to ask again later, repeatedly.

  • Optus Optus (@Optus) reported

    @bradlz2912 Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail. As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault as soon as possible. Aman

  • Optus Optus (@Optus) reported

    @SlugSammy1 Hi Sammy - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman

  • drew_keychange Drew 💉🍷💉🥃💉 🏍💉🎸🪄🏏 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@drew_keychange) reported

    @peters_malcolm You have to check if you are getting 3G or 4G. If you have strong 4G signal and slow internet change your wifi settings to manual DNS. Optus routing can get very messy so try 8.8.8.8 and 8.4.4.8 . Turn on Airoplane mode for a minute then turn it off and see if it is improved

  • CanidWolf CanidWolf 🐾 (@CanidWolf) reported

    This is not an isolated incident because it happened multiple times. It's a systematic issue that @Optus needs to look into.

  • ThePlumpkin Peter Welch (@ThePlumpkin) reported

    @peters_malcolm 6 months of problems of limited to no reception and 20 or so contacts with Optus drove us to move away. Then trying to finalise our accounts was just insanity with false promises and either no action or partial. Moved to Telstra no problems.