Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 12/29/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.

  • VelitesNelson velites (@VelitesNelson) reported from Sydney, State of New South Wales

    @Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • JakePorritt Jake P (@JakePorritt) reported from Sydney, State of New South Wales

    @RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • marounnn_ maroun (@marounnn_) reported from Sydney, State of New South Wales

    shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus

  • beerboy182 BEERBOY (@beerboy182) reported from Sydney, State of New South Wales

    @GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS

  • Jaksuhhn 𝙅𝙖𝙘𝙠𝙨𝙤𝙣 (@Jaksuhhn) reported from Sydney, State of New South Wales

    Bro wtf is going on with my data @Optus

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.

  • agarwalnischint Nischint Agarwal (@agarwalnischint) reported from Sydney, State of New South Wales

    @Optus Hi Team, I'm unable to receive any calls and unable to login to app either to contact support team.

  • mikimarvel14 MikiMarvel14 (@mikimarvel14) reported from Sydney, State of New South Wales

    @Optus NBN down in 2230 area? No internet since 5am and still nothing

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

  • Simmotravels The Wandering Simmo (@Simmotravels) reported from Sydney, State of New South Wales

    Amazing how the customer service team at @Optus can't even answer a simple question.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • graemethecat00 If it looks like a duck… (@graemethecat00) reported

    @demongrrl51 Remember the vicious pile on from the left on Optus. Never the principle for the left, only the side.

  • Stu_McLay Stu McLay (@Stu_McLay) reported

    As a former Optus customer I've been notified by mail that my Proof of Age Card has been compromised in the cyber attack. However the thing is I wouldn't have used such a card for ID as I don't have one. Ahh, it's good to be a former customer.

  • ARTCvan ARTCvan (@ARTCvan) reported

    this isn’t the first time they’ve done it either. i’m sick of companies treating customers like nothing. this is in no part the employees behind the customer support; but it is optus’ fault for not knowing how to port over numbers quickly, unlike literally all (4/?)

  • kelaher Jeremy (@kelaher) reported

    @Optus @heroku this points to a major flaw - anyone can grab any subdomain, even trademarked ones - perhaps you may want to fix this ?

  • Optus Optus (@Optus) reported

    @ARTCvan The account holder can request to keep their number when they sign up which will ensure the number from another provider is ported to Optus. Please don't hesitate to send us a DM if you have further questions and we'll be happy to help. Sarah (2/2)

  • charwilmusic CHΔR (@charwilmusic) reported

    @OptusSport @didiyaq OPTUS YOUR WHOLE INTERNET IS DOWN.

  • neurofluff neurofluff (@neurofluff) reported

    @Optus What scares me is I opened an #Optus account 15 years ago, ended up having to take you to the telco ombudsman bc your customer service was so bad I never actually got connected, now I find out my data was breached & I need extra security on my drivers licence. 15 years later???

  • FaKeNus1 Fa Ke Nus (@FaKeNus1) reported

    @Optus optus nbn down in niddrie. same time as previous weeks. around 12.30am. this cannot be a coincidence. fix it for good.

  • JohnFBurner John Burns (@JohnFBurner) reported

    @MissOliviaPe I haven't had issues with not receiving or sending messages but I've had issues with Optus trying to sneak extra charges into my bills. 😡

  • bigdrekoshit AJ (@bigdrekoshit) reported

    @Optus wifi is down in coolaroo