Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 03/07/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney E-mail
AustraliaSydney E-mail
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @DeanRosario We did pay $130 a month Foxtel, now get Optus EPL, get Netflix thru a daughters login, Stan with Optus and Kayo thru my son’s second log in. Upshot we threatened to bin Foxtel and now get it for $39. Selfish but was so happy when Foxtel had all EPL. Optus very good now👍

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    Compare this to @Optus taking 6 weeks and four different plans to move my internet service 3 doors down in the same street. 😒

  • imJoskii Mike Joskii (@imJoskii) reported from Sydney, State of New South Wales

    Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.

  • trickyricky_12 RickyV (@trickyricky_12) reported from Sydney, State of New South Wales

    **** @Optus I'm not caving in 🤪

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • chillnesses KR Dev 🇦🇺 (@chillnesses) reported from Sydney, State of New South Wales

    @Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia

  • clivedickens Clive Dickens (@clivedickens) reported from Sydney, State of New South Wales

    @EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @zyzzyvamedia @adam_turner @Optus I never call optus for support, I've fixed all my issues via their twitter.

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    @Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.

  • nuenp Newbie_I_Am (@nuenp) reported from Sydney, State of New South Wales

    Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    @Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    @Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO

  • aussiepomm aussiepomm (@aussiepomm) reported from Galston, State of New South Wales

    So - @NBN_Australia cut off home phone when attempting to install but can’t complete job, and now @Optus have cancelled my ADSL account. Neither are particularly helping (blaming each other) so I guess it’s the Telecommunications Industry Ombudsman to assist! Been a horrid 24hrs

  • BoultR 💧RichardB ActiveCitizen (@BoultR) reported from Sydney, State of New South Wales

    @geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Lolomelbourne L (@Lolomelbourne) reported

    @Optus I am not able to book discounted cinema tickets. I am using the link under ‘Entertainment’ in the app. Please help

  • yourvirtualpt committed2fitness (@yourvirtualpt) reported from Westfield, State of Western Australia

    @AFL - why would you send the Sydney v West Coast to the MCG? No one cares who wins and the attendance will be poor. Guaranteed 60k at Optus! @AFL360

  • vk3xem Simon Templar (@vk3xem) reported

    TIO contacted Optus, who in turn called me and agreed to my request and cancelled my contracts with them. They will look into why sales staff incorrectly sold me the Galaxy Watch 3 when it was impossibe to support the product so it does not happen to others.

  • moybius Matt Andrews (@moybius) reported

    @optus the web version of your My Account site is horribly broken on Mac in Chrome, Firefox and Safari. Slow, written (apparently badly) in React, fires off XHR requests which are rejected after 60s timeouts, keeps booting the user back to login page. Pretty poor!

  • AndyMac4BFT AndyMac (@AndyMac4BFT) reported

    @Optus Yes, 24 hours ago. I got off the bus today and heard people complaining about @Optus and having no service in Drummoyne. I talked to them, exact issue i was having from the same time. Then the guy in the shop I went into complained he couldn't pay for his items thanks to @Optus

  • CourtneyLee_33 Courtney Lee Thirty Three (@CourtneyLee_33) reported

    @don_key56 @Optus That's why I am with Telstra... Optus sucks down here and I hate Optus anyway

  • YummyStuffGoesH Jackie 재키 탄 (@YummyStuffGoesH) reported

    Is Optus mobile down? I have zero bar ...

  • AndyMac4BFT AndyMac (@AndyMac4BFT) reported

    Me - I have 2 independent devices connected to your internet service, both went offline at the same time Indian guy - Sir, reset both devices M - No, it is a problem at your end IG - Reset your devices, sir @optus Still down in 2047 24 hrs later #ConfirmedByResidents

  • sallydashwoodau Sally Dashwood (@sallydashwoodau) reported

    New phone, @Optus. Don’t have in stock. Tell me it will take a few days. Doesn’t arrive. StarTrack says never left depot then, can’t do anything without Optus. Optus starts query then no contact. A lot of back and forth. We get a bill for new phone. DON’T EVEN HAVE MY NEW PHONE.

  • DorisJeremine doris.jeremine (@DorisJeremine) reported

    @Optus Anyone else facing some issues with the 5G internet and phone network in Bondi Beach?