Optus

Optus Outage Report in Wilberforce, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wilberforce, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wilberforce, Hawkesbury, State of New South Wales 01/15/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

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Optus Issues Reports Near Wilberforce, State of New South Wales

Latest outage, problems and issue reports in Wilberforce and nearby locations:

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • DinakarNamburi Dinakar Namburi (@DinakarNamburi) reported from Sydney, State of New South Wales

    @Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • parakura113 name (@parakura113) reported

    @BariAstralis did you get hacked from the optus data breach???? damn I'm sorry keep u chin up

  • dcash781 David Cash (@dcash781) reported

    @CattyVonCat @Breezybaby1811 @noplaceforsheep Sorry, I just realised yours wasn't the 17 years story. I'm assuming you've been a customer of Optus within the past 2 or 3 years then? Like I said, my understanding is that older customers did not have ID documents stolen.

  • RavenZech2 Raves 🐀 (@RavenZech2) reported

    @agentsmart @Optus Oh in a bottle floating down the stream 🤔

  • LouisevanSmee 💧Irritable Owl (@LouisevanSmee) reported

    Dutton’s opposition (who deliberately delayed action on Climate for a decade!!) say the government is ‘too slow’ on the Optus breech #auspol

  • RonaldB93378022 Ron Baker No DM’s Please (@RonaldB93378022) reported

    @droverdriver61 @RavenZech2 @Optus Me too. I went down to their store on the Tuesday after the last public holiday and they assured me my account was not affected.

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

  • WTGator Gator - Extremist Lefty Angry Woman (@WTGator) reported

    @StopEffingAU Have Optus notified individual customers caught up in this hack? Or just generic warning? Only ask because partner can't recall being with Optus but his email, never before spammed, is now getting huge spam amounts & also notified attempt to access from new device (def not his).

  • PolarVan Marcus Van - BLM 🇺🇦😷 (@PolarVan) reported

    @randlight It's "attacks"? Um, Optus didn't come clean to the govt about the extent of how many Aussies' data had been compromised and what kind of data had been compromised... How is the GOVT the bad one?!

  • dcash781 David Cash (@dcash781) reported

    @CattyVonCat @Breezybaby1811 @noplaceforsheep My e-mail from Optus (this morning) specifically states in bold, "No ID document numbers or details have been affected." Whether I can trust that detail is another story! In your case, it's terrible to think that Optus has kept ID document details for 17 years! What for?!?

  • tessconnery Tess Connery-Britten (@tessconnery) reported

    So I tried to log in to my Optus account, but it wouldn’t let me. Went through “I forgot my email” prompts by putting in my number and was eventually told a code had been sent to an email I have never ever seen before in my life. This is not good, is it. #OptusHack