Optus Outage Report in Windsor, Brisbane, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (62%)
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Phone (12%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Windsor, Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Windsor, State of Queensland
Latest outage, problems and issue reports in Windsor and nearby locations:
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
@Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Chapmanden
(@ChersCherpman) reported
from
Brisbane, State of Queensland
Optus is possibly one of the worst internet providers 😂 0.06mbps
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Max Millar
(@mattroissetter2) reported
@Ausshot3Dave @Apple I hate Telstra there got the most towers but the shitest deals Optus all the way yea my iPhone X just got a green line down the left side of the screen & YouTube says it’s a Apple hardware fault but they won’t fix it unless it’s under warranty there way of making u buy a new 📱
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Rocco
(@RocBSyd) reported
@Rewster7 @Julzk06 It’s really bad. I’ve switched over to Leeds v Burnley pre match on Optus Sport. Other sporting options to watch instead of that rubbish.
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Optus
(@Optus) reported
@philonius021 Hi Phillip, speeds are variable on the Optus 5G mobile network and will depend on a number of factors including congestion, location, local conditions, hardware, software and general internet traffic. (1/2)
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dannyboy
(@dannyboy272727) reported
@Optus been on the phone since 8am. Internet was supposed to be installed May 13th. No one showed, next available is June 25th. Horrible horrible service. Been on hold to speak to manager for 25 minutes now.
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Dean Rosario
(@DeanRosario) reported
@topicalstorm @OptusSport @ALeague As an OptusSport customer, there would be a significant revenue increase from me to Optus if they had ALeague. Without ALeague, I spend $125-150/yr with Optus [$15/mth x 9-10mths] With ALeague, I will spend $500-1000/yr with Optus by bundling my mobile or NBN
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I Hate Liberals
(@JanineSmith18) reported
@bradthegunn That's why we are with Optus no trouble with them
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John Lindsay
(@bigjsl) reported
@yaakov_h @Telstra I have my family on a Voda business plan with shared quota. Pity you have a coverage problem. Voda & Optus share a lot of towers so their coverage is usually the same but they use frequency bands differently so some devices don’t work on 1 network at a location.
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Kat
(@katbethf) reported
@Optus do you fo credit history checks on account ownership change. i have been paying for my friend bills gor the last 2 years and would like to change it into my name but i have terrible credit but can proove i can pay it
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Bee Ah Chang
(@BuaAhChang) reported
@Optus Everyone’s sorry but no one can solve the issue...still hiring those incompetent call centres in India and the Phillipines...put on hold for long and transferred from one department to another
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Optus
(@Optus) reported
@jasonjones19 Hi Jason, thanks for getting in touch. It's not good to hear that you're having issues with the Optus Sport app. If you're still experiencing this after a restart we'd recommend uninstalling the app, restarting your device, and then reinstalling the app - Aron