Optus Outage in Windsor, Brisbane, State of Queensland

@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

@GladysB Optus garbage service is a backwards step for Australia

@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

@AlphaAntonAU @Optus @ChiefsESC I am just down the road

@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

Is it just me or is Optus WiFi really slow this week?

@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

@Optus stop trying to bill me for a service i cancelled

Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

@Optus what the hell is going on with the network in Campbelltown NSW? The network coverage map is way off! I can barely get 1 bar of 4g reception for MONTHS! I've been a long standing customer (10+ yrs) and unfortunately I'm tied to this contract! INVESTIGATE AND FIX THE ISSUE!!

@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

@bjdavi Hi there, Ben. I'm sorry to hear you had faced issues with your previous Optus service. If you still need any assistance, please feel free to send us a DM so I can look further into this for you. - Medina

After switching from @Optus to @Telstra a few months ago I find network coverage is a lot better and customer service way better

@Keep_Dem_Honest Ive left Optus too! Will never go back. Horrendous service (or lack thereof)!

@chaser No signal here with Optus so that is ideal.

omg so seems to be some problem with Optus, can't get text messages from certain ppl, like my daughter (although she sent multiple then some arrived in bulk but not most recent) and MyGov to log in, can get texts from my other 2 children

@Optus I’ve spoken to several people at Optus and sent numerous messages. Thanks but am not interested in going through it all again. Optus knows my issue. Just fix it please?

@GladysB Miss you Gladys. I’ve been a happy Optus customer for years 🤩

@GladysB I will never use Optus given they stand for corruption