Optus

Optus Outage Report in Woodhill, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Woodhill, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woodhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Woodhill, Logan, State of Queensland 12/08/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Woodhill, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Woodhill, State of Queensland

Latest outage, problems and issue reports in Woodhill and nearby locations:

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be

  • PaulJohnHodgson Paul Hodgson (@PaulJohnHodgson) reported from Brisbane, State of Queensland

    Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • SucCess0783 Mark Cecil (@SucCess0783) reported from Brisbane, State of Queensland

    Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • MissDRidders Donna Ridley (@MissDRidders) reported from Brisbane, State of Queensland

    @Optus That’s for that - there was a tower outage

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • williamjiangau William (@williamjiangau) reported

    😤Come on! Companies! Secure your system! Was victim of Optus #databreach, replaced drivers license&passport. Now again Medibank #cyberattack? Doubled damage🥺! If struggling with securing your company or if you’d like to make #cyberthreats visible, please contact us @crest_uofa

  • davidjsiebuhr DavidJSiebuhr DJSiebuhr (@davidjsiebuhr) reported

    USB broadband $20 / $30. Face Value. Choose an option Optus Optus $20 Optus $30. Online, and Storefronts still have these in stock. Nerang Commodore Computing Shop relocating, we are still in business (we service computers-accessories via referrals servicemen collect repairs)

  • rare_ooshie Jemima Puddle Duck and 3 others (@rare_ooshie) reported

    rough day to be an optus and medibank customer. couldn't be me...

  • playswithf1re JJ (@playswithf1re) reported

    @xnnui it's too late to protect yo' ****, but not too late to vote with your wallet. and zero admins would have their password as a simple one, it's mgmt's refusal to upgrade core **** to modern security that is the primary problem. plus (in optus's case) absolute idiocy.

  • au_jayman JaymanAU (@au_jayman) reported

    @VictorDominello I certainly would not put my faith in elected officials to control rules around data privacy. If the Optus and Medibank hacks are due to leaked credentials then we need to make systems more idiot proof, but based on the past we know mother nature will just build a better idiot.

  • xnnui Millennui (@xnnui) reported

    I do not have the energy to fix my **** for both Optus and Medibank 😫

  • shara_evans Shara Evans (@shara_evans) reported

    @Jeremy_Kirk @Jeremy_Kirk I don't buy Optus' excuses at all. Optus has not been forthcoming about disclosing exactly what info has been taken for individuals. A former Optus customer was just sent info via post about their data being exposed TODAY, which they scanned so I could see. #auspol

  • Cathy1691 🌻Cathy🌻 #IStandWithDan✊#AlboPM ❌NO DMS❌ (@Cathy1691) reported

    @ozjuliancox Same. I was contacted about my licence defiantly being compromised by Optus so got onto VIC roads to flag it, it still worries me what crap we will have to go through if this info is used

  • Its_Kickaa It's Kickaa (@Its_Kickaa) reported

    Hey @Optus I want to put a formal complaint in but can I put a complaint on top of a complaint? Asking for a friend? I was only left on hold for 30 mins only to be hung up on when the customer service centre closed at 6. Maybe it’s time we become consciously uncoupled

  • israelsgospelic israelsgospelic (@israelsgospelic) reported

    USB broadband $20 / $30. Face Value. Choose an option Optus Optus $20 Optus $30. Online, and Storefronts still have these in stock. Nerang Commodore Computing Shop relocating, we are still in business (we service computers-accessories via referrals servicemen collect repairs)