Optus Outage Report in Woodhill, Logan, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Woodhill, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woodhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Optus
Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (15%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Woodhill, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
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| Brisbane |
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| Brisbane |
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| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Woodhill, State of Queensland
Latest outage, problems and issue reports in Woodhill and nearby locations:
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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David O'Donoghoe
(@david_odonoghoe) reported
from
Brisbane, State of Queensland
dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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David Findlay
(@davidjfindlay) reported
from
Brisbane, State of Queensland
Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Deb Berger
(@debmberger) reported
from
Brisbane, State of Queensland
@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Lliam Parslow
(@parslow77) reported
from
Brisbane, State of Queensland
Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@nickbrne) reported
@Optus Hi! I found out on the NBN site that it's an expected 10 day delay, yet provided no details by representatives? I'm concerned over being billed for a month, given we received at best 20 days of service. I'm not overly familiar with telecomms law, should I contact the ACCC?
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Chris McGimpsey-Jones
(@linuxbsdpirate) reported
@Optus I'm told by Optus I cannot be compensated while issues are ongoing. How convenient!!! I don't know how many more times I need to say this: ISSUES ARE PERMANENT AND ONGOING FOR LAST 6 MONTHS+
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Sandy Lanceley
(@sandylanceley) reported
@ARobertson36 @wwos Ah, I see your point. I’m not sure that’s the problem though, as the majority of first class cricket is still played on traditional wickets. MCG hardly gets used for shield, and neither does Optus stadium.
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Jodie
(@jodiehastweeted) reported
@Optus No Internet, which is not your issue as I’m with iiNet, so I’m relying on my mobile but that doesn’t work either. Why don’t I get ANY 4G coverage in 3154? I have to switch my mobile to 3G to get anything to load at all.
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R.L.
(@RL_321) reported
@Optus hi I’m 220m away from 5G tower, no/minimal obstruction, map shows that 90% of dwelling is covered by 5G, but address check kept telling me that service isn’t available. Is anyone able to investigate this and somehow let me put through an order?
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Chris McGimpsey-Jones
(@linuxbsdpirate) reported
@Optus Please review my record contact history with Optus. As I have repeated 1000 times already, this problem is 6 months+, across two entirely different addresses and different suburbs.
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💧💧💧💧💧 Llewellyn Griffiths
(@llament) reported
I have been waiting for @Optus 5G Home Internet to be available locally but no news thus far. In view of the current #NBN outage I am wondering if I would do better on 4G Home Internet until #5G eventually arrives.
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Luci-Lou
(@685princess) reported
@Optus your chat service is useless!!
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Sky (Velleity)
(@VelleitySoft) reported
@subhendus @Optus Madlad paying to show people how **** optus is, while optus also on the timeline trying to get me to buy an apple watch through them
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Chris McGimpsey-Jones
(@linuxbsdpirate) reported
@Optus Local towers are in a constant state of maintenance and reporting issues. When it's resolved, it's ALWAYS pushed back into state of maintenance less than 24 hours later.