Optus

Optus Outage Report in Woodhill, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Woodhill, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woodhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Woodhill, Logan, State of Queensland 11/18/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Woodhill, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Woodhill, State of Queensland

Latest outage, problems and issue reports in Woodhill and nearby locations:

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rab_s david tibet funko pop (@rab_s) reported

    Any and all efforts to investigate the Optus leak should be redirected to how my internet never actually drops out when my ISP has an outage during business hours. Break it harder scumbags

  • Scrxtchy Scratch. (@Scrxtchy) reported

    @jamiemgalea as I've blasted vodafone for in the past, their missed call system is also dogshit compared to what Optus and Telstra offer (voice to SMS/MMS), they only inform you of a missed call, which if you're out of service, doesn't display who called without querying voicemail

  • Winterknell Greg Hills (@Winterknell) reported

    The best joke of all is the discovery that Optus webmail apparently doesn't even support 2FA - I couldn't find where to turn it on, if it's on offer. Not that it matters, since my Optus email addresses will soon be history.

  • ThommyBee Thom Browning (@ThommyBee) reported

    Every single day on this website I get spammed by random accounts tagging my in N EFF TEA garbage. I blame Optus.

  • m_will_o_wisp DuchessM (@m_will_o_wisp) reported

    @natasha_yann @JohnRowsthorne @Optus Oh me too. As for CEO, what a joke. Terrible management, worse leadership, no responsibility, *forced* by gov to offer comp to customers w 1y free security app. Appalling. She & board should be sacked.

  • thebigjohnnyd John Delmenico (@thebigjohnnyd) reported

    Calling the Optus situation a hack is like calling stealing a pen from work a heist, like it's still bad but that **** was sitting right there for the taking

  • hermit30561 hermit3056🇺🇦🇦🇺 (@hermit30561) reported

    @Jeremy_Kirk You can't even talk to a real person from optus on the phone anymore. You have to use their stupid @optus app and chat with some clueless person from overseas. What chance there is a bug bounty? None whatsoever. They can't even admit they f***ed up.

  • Natasha88544451 Natasha (@Natasha88544451) reported

    @lenoretaylor I'm an Optus customer exasperated by chat bots and poor communication BEFORE the data breach. And actually, ongoing. Today, have got 2 texts. 1: tells me my account is going to be debited shortly for this month's bill. 2: my payment's late & I'll be cut off soon. Which is it?

  • bozwhite Boz (@bozwhite) reported

    @Jeremy_Kirk Anything about Equifax service. Considering they had a data breach in 2017. Given that company is what the credit system being used for Optus custoners

  • Clubby_R8 Christine McDonald 🇦🇺💉💉💉 (@Clubby_R8) reported

    I'm so glad I'm not with Optus, it's super scary what is happening with there service to people 😲🤷