Optus

Optus Outage Report in Woodhill, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Woodhill, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woodhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Woodhill, Logan, State of Queensland 12/16/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Woodhill, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane Total Blackout
AustraliaBrisbane Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Woodhill, State of Queensland

Latest outage, problems and issue reports in Woodhill and nearby locations:

  • lissyvz67 Lissy (@lissyvz67) reported from Brisbane, State of Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, State of Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • lesstenny Politic@l Spinner. (@lesstenny) reported from Brisbane, State of Queensland

    Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • wrycee Wryce (@wrycee) reported from Brisbane, State of Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • Adam_Meyer1 Adam Meyer (@Adam_Meyer1) reported from Brisbane, State of Queensland

    @Optus Hi there. Still doesn't work correctly

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

  • RuaBrithem Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, State of Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    @Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

  • PKambara PKambara (@PKambara) reported from Brisbane, State of Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • CommonGroundAu CommonGround (@CommonGroundAu) reported from Brisbane, State of Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • teweettewoo Ray Murisa (@teweettewoo) reported

    @Optus Any chance you can improve NBN connectivity in the 2155 region of NSW please? Network has been dropping out every other minute for the last week. No doubt you will charge your customers full price even though service (and communication) has been extremely poor…

  • DocDocwight 💧Doc (@DocDocwight) reported

    I left #Optus when they employed Gladys the murderer but #Vodaphone has not been a happy landing spot! Poor reception & hard to get technical support!

  • cwp3004 Charles Patterson (@cwp3004) reported

    @Optus @benschued Same issue here everything is very slow or just not working?

  • tusergr grUser (@tusergr) reported

    @Optus Hey George, just went through the process of cancelling a service through the chat app. Second service I've cancelled this year where the same question of transferring the service to another person is asked... Kinda just curious what the success rate of that is?

  • Jaliljamess Jalil.ETH (@Jaliljamess) reported

    @Optus is the mobile network experiencing issues this morning? My 4g doesn’t seem to be working or drops in and out? Cheers

  • GingerMega Matthew Dale (@GingerMega) reported

    @Optus technical support. The internet just dropped out in rosemount/nambour QLD 4560

  • househousehous3 househousehousehouse (@househousehous3) reported

    @Optus Hey Optus I need some help. Our optus modem broke (standby light won't even turn on) and customer support sent out a tech to help. The thing is, he never turned up or even looked at it. But now customer support is insisting he did show up and it's an NBN issue. What do?

  • fivewalls DJ LEON BOTSKY 🎙🪡🎧 (@fivewalls) reported

    @TheTeetering She got a sweet gig at Optus, that company most famous for never rorting anything

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    @Optus I've reported this before without much success. My phone usually detects them as spam. If I call back the number it says this number does not support callbacks, is this a usual sign of spam callers?

  • Vurtuew Vurtue (@Vurtuew) reported

    @Optus why is the wifi so bad?