Optus

Optus Outage Report in Woodhill, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Woodhill, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woodhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Woodhill, Logan, State of Queensland 01/18/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Woodhill, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Woodhill, State of Queensland

Latest outage, problems and issue reports in Woodhill and nearby locations:

  • jimmcslim James Webster (@jimmcslim) reported from Brisbane, State of Queensland

    @Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • PaulJohnHodgson Paul Hodgson (@PaulJohnHodgson) reported from Brisbane, State of Queensland

    Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.

  • SucCess0783 Mark Cecil (@SucCess0783) reported from Brisbane, State of Queensland

    Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • ChersCherpman Chapmanden (@ChersCherpman) reported from Brisbane, State of Queensland

    Optus is possibly one of the worst internet providers 😂 0.06mbps

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • MissDRidders Donna Ridley (@MissDRidders) reported from Brisbane, State of Queensland

    @Optus That’s for that - there was a tower outage

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • imgokz Gokul Nath (@imgokz) reported

    From last one week I am facing a problem with @Optus network in my area , not able to make/ receive any calls thanks to @Optus for providing such a nice network to customers, I have tried to reach chat support from their app but the staff didn’t answer my questions and left bingo

  • CraigThorburn05 Craig Thorburn (@CraigThorburn05) reported

    Optus you really need to lift your customer service game. Five weeks with an issue on my@mobile account and no one wants to fix it.

  • highDensity525 Paul Jones (@highDensity525) reported

    @Optus having a lot of trouble with on and off connection issues with 4G and data in the past week. Any issues?

  • hanpemb Hannah Pemberton (@hanpemb) reported

    So how does one go about getting their COVID results when their phone network is down and has been for hours? Thanks again, @Optus...

  • Teh_Jkr essi (@Teh_Jkr) reported

    I think that was potentially the most hassle free internet installation of all time... dude only took 20 minutes and then it just... worked... straight away... like that has never happened to me. Cheers @Optus 🤙🏻

  • suki_ahluwalia suki ahluwalia (@suki_ahluwalia) reported

    @Telstra Too late, I switched to Optus, better deal and better service

  • aussiedave Dave Adamson (@aussiedave) reported

    Studies show that most people expect a brand to respond to a customer inquiry within 45-60 mins on social media. Today I learned that @Optus takes 120 minutes to respond. Seems the social team is on par with the call team when it comes to response rates.

  • chrisbradley1 Chris Bradley (@chrisbradley1) reported

    I hate watching football on @OptusSport so much. I'm sat here with @Optus internet, have shifted the stream quality to low to help, but still buffering issues every 30 seconds or so. Extremley painful viewing experience. I detest watching football through this medium.

  • geoffreynash86 jazzy jeff (@geoffreynash86) reported

    @Optus hi Optus I have just activated/ported a prepaid SIM card. But I do not have internet on my phone. I have tried registering a account to send help messages but I can never seem to register a account when inputting my email and phone number

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @thelochok @Optus Because companies like Optus and @Telstra well never or slow to admit there is something wrong with their system, as it is far easier, quicker and cost less to blame #customers then fix up the issues.