Optus Outage Report in Woodhill, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Woodhill, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woodhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Woodhill, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Woodhill, State of Queensland
Latest outage, problems and issue reports in Woodhill and nearby locations:
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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GregStonham
(@GregStonham) reported
from
Brisbane, State of Queensland
@cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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David O'Donoghoe
(@david_odonoghoe) reported
from
Brisbane, State of Queensland
dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Lema Niumata Noel
(@LemStar71) reported
from
Brisbane, State of Queensland
I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy
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Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Deb Berger
(@debmberger) reported
from
Brisbane, State of Queensland
@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Daniel Box 🇬🇧🇦🇺
(@DanielBox87) reported
from
Brisbane, State of Queensland
@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
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Lliam Parslow
(@parslow77) reported
from
Brisbane, State of Queensland
Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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David Findlay
(@davidjfindlay) reported
from
Brisbane, State of Queensland
Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Maree Jaeger (PM for dark chocolate)
(@MJPhotographer) reported
@AdyLady9969 @Magpie1954nBird I’ve been waiting since 2nd Sept for my phone to arrive in the store where I ordered it from. Currently have no phone. No help up to this point. I have no way forward. Complained to TIO, and @Optus. Considering next move.
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Ron Dunn
(@ronInBendigo) reported
@3AW693 That's silly. Optus is a good value service provider, it would be throwing out the baby with the bath water. This hack could have happened to anyone, and I doubt we've seen the last of its type. Their communication could be better, agree, but to wish their failure is stupid.
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Amber
(@GalaxyParrot) reported
@sublimeserene Do you mean same carriers who use the Optus service? Or do you mean people who sign up to optus via secondary channels like Harvey Norman?
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cyberbogan
(@cyberbogan1) reported
@Jeremy_Kirk #Optus appears to have had no authentication, no monitoring, no alerting and no change control around their customer database. And now all of their customers will pay the price. It's not an #OptusHack it's an #OptusDataCockUp
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unfunk™
(@unfnknblvbl) reported
So, I'm thinking it will be cheaper for them (since they're footing the bill) if @Optus discloses to each affected customer which identity documents they have stored for customers. Do I need a new Medicare card or license? Or passport? I can't remember what I used! #auspol
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💧John Locker
(@JohnLocker4) reported
The reason why it is important to have a class action against @Optus for their irresponsible lack of protection for sensitive customer information. Is because there are no existing laws to fine them hard enough so they don't do this stunt again as an Optus customer I am fuming¡!!
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Michelle Pavey
(@PositiveStuffAu) reported
So I received an email from Optus "Dear former customer". I had an Optus mobile in 1996. I had my first email address in 1998 and the email that received the email from Optus I didn't create until 2008. How does that even happen?
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SA Government
(@sagovau) reported
Service SA branches at Marion, Prospect and Elizabeth will remain open until 7pm tonight, 29 Sept.🕖 This is to provide customers affected by the recent Optus data breach greater opportunity to arrange a replacement driver’s licence. @ServiceSAOnline
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Dylan Lindgren
(@dylanlindgren) reported
@GordyPls @clothedvillainy @dawnstarau I know I'm preaching to the choir but it doesn't require the info kept be "relevant to the service" of an ISP, only that the info is "relating to the service" for the purposes of identification. Of course this is why Optus would have wanted the Medicare number in the first place.
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sunil sethi
(@sunilsethi25) reported
@optus 5G home internet sucks. There is alway some outage or maintenance going on.