Optus Outage in Woodhill, Logan, State of Queensland

Anyone else having issues with Optus' BS new HUB setup?

@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

No stream tonight, because @Optus are taking forever with moving my dang service.

@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

@GladysB Optus garbage service is a backwards step for Australia

@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

@AlphaAntonAU @Optus @ChiefsESC I am just down the road

@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

Is it just me or is Optus WiFi really slow this week?

@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

@Optus You CANNOT actually address this. All you are going to do is send me the email I've already had sent so very many times over so very many years. This does NOT address the cause of the problem. Apparently nothing addresses the cause of the problem.

@nviolets49 @normboy562 @RonniSalt Gladys is at Optus and a friend who is with them has had huge problems with them while overseas ....He will be dispensing with them when he's back.

@Optus Oh for crying out loud. I've already DONE THIS. And you keep reversing it. Randomly. Roughly once or twice a year. This is an Optus problem. Not a me problem.

@Optus Hey Optus, seems I was finally connected to someone to ‘help’ overnight, but in the meantime my issue had resolved. However today on 2 occasions I had agents connected that haven’t responded to further requests. You have a systematic customer service issue and I’m porting!

@FStempien @CamReddin Still amazes me how Optus would risk hiring someone with a potential corruption finding against them outstanding Will become a case study in poor corporate governance

Congratulations @Optus . After taking YEARS and so very many requests you updated my email address. And now my email address is not verified. Awesome. It's been my email address for over a decade. If you want to get paid, fix it.

@maxrushden @StanSportFC Premier League on @OptusSport costs nothing as an Optus NBN customer. Stan want an extra $10 on top of $20 I already pay to watch Ronaldo step-over clips?

@Optus I don’t know what sort of “experiment” you are running down there at the towers, this is so frustrating since you guys are the only provider I can get internet from. At least give us an explanation, or a fixed ETA of your so called “planned work”

@Telstra I have no ph.service after the 3g was turned off I do with Optus

@Optus My landline is not working - permanently engaged - is there an outage in Zillmere,Qld