Optus Outage Report in Woodhill, Logan, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Woodhill, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woodhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Optus
Optus is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (36%)
-
Phone (30%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Woodhill, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Woodhill, State of Queensland
Latest outage, problems and issue reports in Woodhill and nearby locations:
-
Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
-
Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@martinalexsmith @TWBredy Jealous，locked in for another 6 month with this optus ADSL service...
-
MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
-
Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
-
Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
-
Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
-
Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
-
David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
-
Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
-
Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
-
Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
-
Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
-
Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
-
Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
-
Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
-
Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
-
@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
-
Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@TWBredy @martinalexsmith ...... OPTUS so slow
-
Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Taylor Morgan
(@taylorannmorgan) reported
@Optus Just send me one. I’ve already contacted support and they were so useless they didn’t actually do anything.
-
Jarrod Feng @ US Vacation
(@JarrodFeng) reported
@NightieTime Dude my roaming with Optus has been awful, starting to think j should have just gotten a sim card here
-
SURAJ 🌞
(@barcaboysuraj) reported
@amandaeastw00d @Optus I have been without internet for a month now lol… and it’s still ongoing. They have been saying maintenance everything I talked with them. No more Optus service for me.
-
Esther Lim
(@estherlimtf) reported
@timinclimate Omgee. This happened to my mum! She has tried calling support and they insisted it’s her router, she called Optus as well. I think it’s a software update on Chrome’s side. Haven’t found a fix yet because the support aren’t helpful.
-
Angel Sharma
(@AngelSh48563576) reported
@Optus I have contacted them. Now they are saying my credit was declined! What! I have never been declined credit. I even have proof that the customer service rep said it was accepted. This is what I mean by unprofessionalism. They messed it up and now are making things up.
-
Gazette People's Telegraph
(@gptelegraph) reported
I have brought my first born to be sacrificed at the altar of Optus. Please May the Optus gods take the mercy on me and make the only service I migrated to them for work at least once.
-
A Yank On the Footy Podcast
(@yank_on) reported
@DHikisz Tipped Freo as well, but if it rains at Optus, they could be in trouble.
-
Luke Clarke
(@luke_c7) reported
How can a company that is all about the customer be so awful at its communication? Sorry @Optus but I think you're losing me as a customer if this is how my loyalty is repaid!! Sending this while I still have some mobile data #YesOptus #NoOptus
-
Gazette People's Telegraph
(@gptelegraph) reported
So I can’t see how I can just agree to accept that I will be contacted tomorrow, when it has been demonstrated on multiple occasions that you (Optus) won’t contact me to resolve the issue. All I can do is continues talking to people until it is resolved or at least
-
rob treloar
(@robrabbitohDJB) reported
Hey @Optus is there a network problem at the moment