Optus Outage in Woodhill, Logan, State of Queensland

I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

Optus being down is causing me all sorts of issues at work today.

@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

@Optus We seem to have an outage in the 4506 postcode.

@Optus hi, I received an email and text from you guys this morning to say that you’d received a request to make a change to my internet service. I literally just had my internet service connected yesterday - is this all it is?

@NBN_Australia @Optus another nbn outage! How does a planned outage then turn into an unplanned outage? Sounds like bad planning or faulty assets - or both! In last two days I’ve had three outages..one planned and two unplanned - seriously is it a joke?

@Optus @jrc Hey it is QLD. My service still works reasonably well I just noticed for a few days now it has mentioned maintenance.

@Optus How about getting any signal right through regional Australia?

@DemoniacoASX Getting that with optus atm. Mobile broadband is the stuff! But upload sucks 2 mbps

@Optus hi there, just curious if there is an expected end date of the works being done on the mobile tower in Coolangatta? Service status map doesn’t provide much detail. Thanks.

1. Never ceases to amaze how brands focused only on acquisition and entirely negligent to customer care + service manage to stay in the top 2 in their industry, as no doubt @garyvee would ask. Just spoke to a rep from @optus who refused to help or explain why they were trying...

Optus’s help service on the app is so pointless. Should just say “go face to face instead lol” instead of ******* around for 2 hours ugh

@Optus I'm tired of deleting and reinstalling the app please fix it!

@optus why is my wifi so slow