Optus Outage Report in Seacliff, Adelaide Hills, State of South Australia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Seacliff, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Seacliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Optus
Optus is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (46%)
-
Phone (33%)
-
Wi-fi (8%)
-
Total Blackout (7%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Seacliff, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
City | Problem Type | Report Time |
---|---|---|
Wi-fi | ||
Internet | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Seacliff, State of South Australia
Latest outage, problems and issue reports in Seacliff and nearby locations:
-
Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
-
Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
-
Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, State of South Australia
@DougCameron51 Very Bad Moce,Optus!!So bad for business....
-
Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
-
A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
-
Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
-
christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
-
Rob Scriva (@rovingrob) reported from Adelaide, State of South Australia
Is the Optus network cooked in Adelaide? So slow. Can’t even checkin
-
Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
-
Roy (@saroadie) reported from Adelaide, State of South Australia
@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update
-
christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
-
Weng Wong (@wengywong) reported from Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
-
Shahzad Siddique (@EngrMShehzad) reported from Adelaide, State of South Australia
I’m not impressed by @Optus services. I wanna cancel the plan.
-
christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
-
A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
-
Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
-
Brendan Cullen (@bcullen76) reported from Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
-
ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, State of South Australia
Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.
-
natasha alexandra w (@nartazartaz) reported from Adelaide, State of South Australia
@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
-
John J Girvan (@johnjgirvan) reported from Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
needleineyes (@needlesineyes) reported
Optus has a large team of security and network professional , even them could not protect and mitigate all risks all the time. No wonder my Optus number kept getting calls from strange numbers from around the world. #cybersecurity @Optus @PeterDutton_MP @AlboMP #hackers
-
lucie digitální (@luciedigitalni) reported
Brutal? Come on @samanthamaiden, Hume was more evasive on even basic questions than the Optus support reps I've been dealing with #Insiders #auspol
-
Niall Ginsbourg (@niall_bigscreen) reported
@Jeremy_Kirk I seriously doubt that the person conducting the extortion is actually the first bad actor to access this information en masse, likely they are just the first to publicly demand a payment. I'd like to see #Optus disclose just how long this gaping security hole has been there.
-
Old Grey Raven (@jjclenton) reported
@Optus @RunnerSA18 I have been affected by your failure! As an ex-customer why did you still have all my details on file? If you kept my details in the hope I would return? I will never be a customer again now that I know you cannot be trusted to look after my data! #OptusHack
-
angry masked bystander (@i_ivison) reported
@ianbfarquhar An excellent question. I am no longer a customer and have been contacted by Optus saying my details were hacked. Why were these retained years after closing the account?
-
Rowdy and Ted (@RowdyAndTed) reported
@AndrewBGreene @David_Speers @Optus The reforms don’t help us who had our info stolen. I’m not even a current customer, yet have had my details involved. We need new licence & passport numbers. The govt needs to make this a priority to help us & make Optus pay
-
camtraveller🇭🇰 🇹🇼 (@camtraveller) reported
@Jeremy_Kirk Thanks for your reporting on this. I am one of the customers with the ‘heightened risk’ and It’s a real shame that I have to get this information from you an not Optus. Optus seems to have gone into hiding at the worst possible time. Terrible communication.
-
Geneviève Doyle (@Gennerveevy) reported
@JPMasters @Jeremy_Kirk @Optus Programmer husband was wondering if Optus had been notified at some point, as ‘ethical hackers’ generally will months before it’s public knowledge, and go public to force them to fix it. Also other issues with test systems not sandboxed from live customer data.
-
twigsama (@twigsama) reported
@Jeremy_Kirk > a former Optus customer and that her data is accurate. Oh ****... Can you somehow find out if customers from Optus resellers are affected by this hack?
-
Netz Melbourne (@netz_melb) reported
@Aussie_Booma @_thomasparkes I take security very seriously. What IT ****** thought it would be a good idea to have an unauthenticated API active, with the only security being an obscure URL/access point, particularly in a high profile business like Optus. Luckily I'm not an Optus customer.