Optus Outage Report in Bradbury, Adelaide Hills, State of South Australia

Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since

@DougCameron51 Very Bad Moce,Optus!!So bad for business....

Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!

@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

@Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail

I’m not impressed by @Optus services. I wanna cancel the plan.

Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS

I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

Is the Optus network cooked in Adelaide? So slow. Can’t even checkin

@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked

@Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

@Optus I am unable to make outbound calls, when will this issue be resolved please?

@7NewsSydney @Optus Thanks a heap Optus, trying to hide won’t help you; multi billion dollar class action might help rid us of you though. Goodbye Optus, as soon as i can, i’m gone.

So, 9.8M @Optus customers have their data stolen. Where was that data, @ClareONeilMP ? In Australia or held overseas? We need to legislate to keep customer data in Aust & fully subject to Privacy Act 1985 @AlboMP

The ABC reported Optus will also be directed to hand over customer data to the banks so they can monitor the accounts of customers who have had their data stolen in the cyber attack.

@swearyanthony some failures are existential. There are many reasons I’m a former Optus customer. Plenty of choice out there, choose someone else.

@smh @AnnaPattySMH Called Optus because couldn’t log on to my account. The person I spoke to, after much keyboard clicking, said my email address wasn’t registered. I said I’ve been a customer for 15+ years and you send my bills to that email account. She didn’t even know about the data breach.

…So, I went upstairs, signed up to Telstra, switched my SIM, and MAGIC!, all working. I went down to Optus, authenticated by text - via Telstra - and paid off my bill. Goodbye Optus! And, good riddance! And now my data is on the Internet. Optus, I “salute” you!🖕😎

@2GB873 My contract with Optus expires in a month thankfully. I understand that these things happen and it’s not what happened that bothers me, it’s the piss poor way they aren’t dealing with it

What people aren't really talking about is the emotional toll & stress this taking on those impacted esp those of us who simply don't know what to do & aren't very tech savvy. I've never felt so exposed & vulnerable and I'm not coping mentally #optus #optushack #OptusClassAction

@possumbrisbane @Smushster @Jeremy_Kirk Appreciate what you are saying but actually it’s Optus who is to Blaim. Working in Cyber Security for 2o years. There was failure at each layered defence (if any). Broken change control , no segregation no segmentation no layered defence, dysfunctional monitoring and worst of al

So, 9.8M @Optus customers have their data stolen. Where was that data, @ClaireONeilMP ? In Australia or held overseas? We need to legislate to keep customer data in Aust & fully subject to Privacy Act 1985