Optus Outage Report in Bradbury, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Bradbury, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bradbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (28%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Bradbury, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
Community Discussion
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Optus Issues Reports Near Bradbury, State of South Australia
Latest outage, problems and issue reports in Bradbury and nearby locations:
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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W
(@WarWraith) reported
Well, @Optus, I give up. No-one from Optus will assist me, I keep getting disconnected after spending 15+ minutes on hold. I'm going to tell multiple Optus customers that the problem is with Optus, and that they should switch to @Telstra or @TPG for mobile services.
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dunnowhatidunno
(@dunnowotidunno) reported
@Optus The damage is done, nothing will happen to Kahla, no one at Optus cares about the trauma inflicted by her and the lack of empathy she provided me. Im so upset by this & will tell everyone I know what Optus did to me. It's disgraceful & not what I expect after after 20yrs w Optus
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Grim
(@Grimjobxox) reported
@Mattox_81 @xDOCTAx Ahhh already running a bridged modem into a router, cool. Wouldn't be surprised if that optus Sagemcom is holding the speeds back, a quick temp fix is to do a factory reset on both your modem and router as long as you have your PPPoE password from your ISP since they use logins.
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CaffèAficionada☕
(@CaffeAficionada) reported
@Optus many of us don't have the option to roll over our data, so, why can't YOU automatically donate customer's unused data instead of very few individuals doing so? So much obviously goes to waste 😕
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💖✨ Sparkles ✨💖
(@LindaKaraa) reported
And the internet has died again 🙃 Optus is literally nothing but trouble and dropouts
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W
(@WarWraith) reported
So, what's it going to be, @Optus. Can someone *actually* help me out, or am I going to tell a large site with multiple Optus clients that they only way their issue gets resolved is by changing carriers?
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dunnowhatidunno
(@dunnowotidunno) reported
@Optus Yes I do require assistance, thanks for asking. How is it that Kahla Bowdidge a "Senior expert" in the customer resolutions team disconnects me without telling me beforehand that my email address will be disconnected and 8 years of my life in emails deleted forever? I dont get it
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Greg Watts
(@gregwatts59) reported
To be fair I should mention that I finally got the resolution I sought - to be reimbursed for bills charged after I'd cancelled the service, but it did take 5 and a half hours of back and forth arguing my case. Thanks @Optus
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Leroy Brown
(@LeighroyH) reported
@Optus I’m an existing customer and you just sent me an email with a plan “recommended for you” that is costs more and includes less data. Please explain??
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Richard Bailey
(@minrdi) reported
.@Optus OMG shocking 5G WiFi connectivity all week. Speeds have slowed to a crawl and constant drop-outs. Apparent fault / maintenance is taking ages to fix - what gives?