Optus

Optus Outage Report in Brighton, Adelaide, State of South Australia

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brighton, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Brighton, Adelaide, State of South Australia 02/14/2025 00:25

February 14: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, Adelaide, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Wi-fi
AustraliaAdelaide E-mail
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brighton, State of South Australia

Latest outage, problems and issue reports in Brighton and nearby locations:

  • cjsheldon2012 Christopher (@cjsheldon2012) reported from Adelaide, State of South Australia

    @SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

  • RachelBlack2009 Rachel Black (@RachelBlack2009) reported from Adelaide, State of South Australia

    @Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

  • pe1erhowell Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, State of South Australia

    @jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh

  • ianparry9 paz (@ianparry9) reported from Adelaide, State of South Australia

    @bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.

  • mselbyLFCSC Matthew Selby (@mselbyLFCSC) reported from Adelaide, State of South Australia

    @BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • NixLib Nikki May 📚 (@NixLib) reported from Adelaide, State of South Australia

    Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

  • bloodhoundau Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

  • tamwisey Tam Wiseman (@tamwisey) reported from Adelaide, State of South Australia

    @Optus Netflix down here too 😢

  • bloodhoundau anthony ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

  • Bobbyt_54 Robert (@Bobbyt_54) reported from Adelaide, State of South Australia

    @afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • laylaflynn13 lAyLa (@laylaflynn13) reported from Adelaide, State of South Australia

    @Optus I just wanted to relax and watch Netflix for once and the internet is down wtf

  • realLeoJames Leo James (@realLeoJames) reported from Adelaide, State of South Australia

    @DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...

  • miriamsilva595 Miriam Silva (@miriamsilva595) reported from Adelaide, State of South Australia

    Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hey_NicePhoto 🇵🇸 Paul A. Thomas 🇸🇾 (@Hey_NicePhoto) reported

    @Optus My brother has been waiting more than 40 minutes for you to send him a verification (MFA) email. Is there anyone there qualified to provide support? In my 16 years running a helpdesk, I have never seen such incompetence.

  • SPlymptonele Sceptic Plymptonele 🇺🇦 (@SPlymptonele) reported

    So if a new Customer is not happy to provide documents on line then confirmation from a JP or a company representative should suffice. When documents ARE provided online then they should be immediately deleted once sighted. @acccgovau #accc #Auspol2023 @Optus

  • zishisurboi Mwana wako (@zishisurboi) reported

    @AlMacca84 @Optus It's like you guys were doing great I was happy giving you my money now I'm just sad because I don't really have a choice...and no switching it off won't help....

  • Watershedd 🦉🦆Watershedd🦜🦉 (@Watershedd) reported

    Optus: *Forces me onto NBN during lockdown with outright lies. *Tell me fees won't change, up it a few months later. *Damage roof at installation, resulting in plaster damage. *Enable data theft, refuse to explain extent. *Now up the fee by $4 pm. NOT HAPPY OPTUS.

  • Muza2206 Robba (@Muza2206) reported

    @Optus Had to go through 12 verifications before my issue is resolved. You require my Address , DOB, Phone number, e-mail, four code verifications, then driver Licence number, Licence expiry, and Licence card number. Have you all lost your senses? #DitchOptus

  • clara_leighw Clara Leigh (@clara_leighw) reported

    @Optus is there another way to talk to support other than phone calls and app support chat? The person I’m talking to kinda insulted me and won’t transfer me to someone else and I’m not good with calls

  • DeziGregory Desiree Gregory (@DeziGregory) reported

    @Optus Thank you, Anthony, Talia & Tigs for your assistance, informed product knowledge, & quality customer service. Finally the issue is resolved 👍

  • reshmamaryrobin reshma (@reshmamaryrobin) reported

    Cause behind your back. I told them how to help you. Because you deserve that and when you’re ready for it. I promise you will. Because you don’t need bad Optus management mentors. Get rid of em.

  • DkRanay DK (@DkRanay) reported

    Hey @Optus Explain why, after going to the TIO and having you cancel my plans, you send ME a bill when you actually OWE ME money??!

  • Konicc23 Josh (@Konicc23) reported

    @Optus internet down in melbourne coburg when will it be fixed??