Optus Outage Report in Craigburn Farm, Onkaparinga, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Craigburn Farm, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Craigburn Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Craigburn Farm, Onkaparinga, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
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Optus Issues Reports Near Craigburn Farm, State of South Australia
Latest outage, problems and issue reports in Craigburn Farm and nearby locations:
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nikos Giannakaros
(@dontfollownikos) reported
I have been trying to cancel my services with @Optus, but made it a terrible and frustrating experience. Endless wait times on hold and an ineffective cancellation process have resulted in unwarranted charges and fees for products I no longer use. #Optus #CancellationFail
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Jean-Paul Bartolomei
(@ultimablackmage) reported
Thanks to @Optus & their ongoing "upgrade" to my tower, killing my @VodafoneAU mobile service on top of my 5G Home Broadband... I found out my sister spent an hour trying to call me about a family death! I literally got a call AFTER leaving the cell tower covered area! 🤬
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Liam
(@Fitzgeezy420) reported
@Optus is it normal for you guys to refuse to help someone & hang up TWICE or is it just me?
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Sam Lomax
(@SamLomax) reported
The TIO have ruled that @Optus must delete ex-customer data. Or at least, my data. This is despite @Optus insisting it doesn't have to. The Privacy Laws in Australia are worth something. It just takes a lot of effort to make a company as big as @Optus observe them. #databreach
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Neil Nuttall
(@NeilNuttall) reported
Seriously @Optus how hard can it be to provide customer service!? I can literally feel my hair greying
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Nikos Giannakaros
(@dontfollownikos) reported
@Optus, I have experienced countless issues with their mobile and 5G internet plans. App is terrible and constantly breaking, forcing me to reset my password over and over again. And to top it off, the data breach leaked my driver's license details. #Optus #CustomerExperienceFail
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Jason Bowman
(@JasonABowman) reported
@Optus That actually seems to have fixed the issue, at least for the time being. It was so sudden and I’d already been in the country for several days that I didn’t think to give that one a try. Thank you!
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Lexicon
(@Lexicon_93) reported
Had one of the best experiences ever with @Optus customer support. Me and my man Tony bonded and became buddies over the course of my refund. Help me get this man a raise #givetonyaraise
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Nikos Giannakaros
(@dontfollownikos) reported
I am seeking a solution and damages for the treatment I have received as a customer of @Optus. Their lack of customer support and ineffective service has caused me significant inconvenience and costs. #Optus #SeekingSolution
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Eliza Reilly
(@ByElizaReilly) reported
@rosdog_afl Haha mate you need to get back here and get to Optus Stadium and help Freo turn things around, not much going right atm!