Optus Outage Report in Craigburn Farm, Onkaparinga, State of South Australia
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Craigburn Farm, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Craigburn Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Optus
Optus is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (64%)
-
Phone (14%)
-
E-mail (8%)
-
Wi-fi (8%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Craigburn Farm, Onkaparinga, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Craigburn Farm, State of South Australia
Latest outage, problems and issue reports in Craigburn Farm and nearby locations:
-
Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
-
Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
-
RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
-
Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
-
Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
-
Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
-
Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
-
Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
-
Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
-
stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
-
lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
-
Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
-
Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
-
Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
-
Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jason Andrade
(@jasonandrade) reported
@GourmetMale @timburrowes @GrogsGamut It will be interesting to see if Mark Potter (CIO) joins the list. The previous CISO had left at the end of August. An argument could be made by the CIO that security related issues are properly the responsibility of the CISO. However the CISO reports to the CIO at Optus..
-
moredegreesthanbillgates
(@takenforawide) reported
@63Langers Actually I just spoke to my husband and he remembers we briefly switched work from 3 mobile which he thinks got bought out by Optus, this was 20+ years ago and 20 mobiles!!! They are in serious trouble.
-
Andrew Trezise
(@Weskittun) reported
OPTUS customers, you're mad, you're angry. Just come over the TELSTRA! This comes from a Testra shareholder. Get with the strength and support Aussies.
-
John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.
-
Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.
-
GinJohn 💧💦🐀
(@JohnLee84586356) reported
@SenPaterson Get a life you pathetic Murdoch leech. Perhaps ask your mate “Gladys ‘I can’t recall’ Optus manager why they expect the Australian taxpayer to pick up the bill for their poor data security?
-
Wil
(@DockerBoy79) reported
@kiel_henry @Optus ****. I also thought that was sent everyone. Guess I’d better follow up too. Telstra looking a better option right now.
-
💧fladdle 💉x4
(@fladdle) reported
Where Optus is at: I received my email today. I’m a past customer - it’s been about 3 years since I moved to another provider. Why are they hanging onto my personal details for that long? #OptusHack
-
U.C.G.1
(@CGJoe1) reported
Custodian Guardian believe Australian Government should shut down Optus it is a National Security risk Remember Custodian Guardian don't use Optus or accept messages from Optus. #custodianguardian #auspoll
-
Can I Just say....
(@Madrabbitohpj) reported
@3AWNeilMitchell So how many dollars does your station get from Optus ??? How about government of all persuasions forcing the corporation that championed self regulation and failed to pay for their mistake Make Optus responsible and get them to help those affected not the taxpayer