Optus Outage Report in Derby, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Derby, State of Western Australia
Latest outage, problems and issue reports in Derby and nearby locations:
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Tom Zaunmayr
(@Zaunny) reported
from
Derby, State of Western Australia
Day 2: how any business happens in Derby is beyond me, truly the worst reception in an established town I have experienced. Telstra, Optus, Govt etc should be offering free service until they fix this mess.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ugur
(@UguR_TR06) reported
@tbn97 @Optus @Telstra After 22 days of wait and no update, today the cust rep just said “do you want to cancel this and order something else” It’s like a joke! To be honest had no issues with Telstra at all!
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Sarasays
(@Sara_Tailormade) reported
@Optus What's wrong with the My Optus app? It keeps asking me to sign in with account details even after I've put my 4- digit pin in.
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db
(@0watchthisspace) reported
@SpinTelAU you just lost a customer. I am going to Optus, called TWICE waited both times for 6 minutes then YOU disconnected my call. Certainly NOT signing up for that service #badcustomerservice
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Ken 🐨🐨🐨
(@vaughan_k) reported
@optus have you considered checking emails before they are sent out? As the complaint link in the email doesn't work & the email said I have not been approved for post-paid & to apply for prepaid when I already have prepaid.
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Alvin Ng
(@AlvinNg) reported
@Optus If I have an NBN service under one account in a VIC address and ordered a new NBN service for a different property in NSW, would the new NBN service be under the same account as the VIC one?
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We The People, Vote Australian Republic
(@PaulAble2017) reported
@Optus I understand your concern and willingness to assist and resolve it but to date every time I called your resolved team, another cute name, they cost me more money and resolved nothing, the problems is now putting my life at risk, my doctor could not contact me
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montu
(@montuvg) reported
@Optus Hi Team, I have raised a case in morning more than 6hours ago and no action has been taken. Not able to use optus phone services. Very poor service. Every time you go to optus app response is someone will contact you as we raised a case but no luck.
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Pez
(@Pezzamystic1) reported
from
Melbourne, State of Victoria
@ACTINOSProject @Optus Same here 4G broadband and mobile service. I live in inner city Melbourne but still no NBN. TBH I'm waiting for 5G to rollout before NBN
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus not only have your staff through the message in the app failed to read my messages but they asked me to agree to a mobile agreement with another customer name and DOB
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wash your HansOrph, stay 1.5m away, & wear a mask
(@HansOrph) reported
FFS @Optus your call centre had now closed, I've been trying to deal with my issue for over an hour and now I get a message you're closed. Kiss goodbye all of my services tomorrow. I'm done.