Optus

Optus Outage Report in Derby, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Derby, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Derby, State of Western Australia 05/11/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Derby, State of Western Australia

Latest outage, problems and issue reports in Derby and nearby locations:

  • Zaunny Tom Zaunmayr (@Zaunny) reported from Derby, State of Western Australia

    Day 2: how any business happens in Derby is beyond me, truly the worst reception in an established town I have experienced. Telstra, Optus, Govt etc should be offering free service until they fix this mess.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ormond1966 dave (@ormond1966) reported

    Was told Optus webmail back on by 630 pm cdst but still nothing. Poor form again Optus.

  • hugobrown Hugo (@hugobrown) reported

    @Optus Well that was let down went for run get back to mortdale and still no network even after the notification, can't even log on optus site to advise them of issue 463556 is still not working, Now its not even on H+ it barely stays on +

  • liuliang3385 Leo L (@liuliang3385) reported

    @yaakov_h @Optus My Optus internet slow as hell, for many days in a row.

  • GreyTim Tim Grey (@GreyTim) reported

    @yaakov_h @Optus Thanks for the tip. Just woken up for the 2nd day in a row to find our NBN router looking for a signal, and the Optus outage page telling me there's no issue at my address. I just Just checked the street though, and, lo & behold: "reduced service".

  • youngcrewtweet Brad Young (@youngcrewtweet) reported

    Optus @Optus @optusapp @OptusEnterprise Help, still no support. No email, can not connect to webmail. Can change password, because it goes to my email address, which I can’t connect too!

  • yaakov_h Yaakov - יעקב (@yaakov_h) reported

    The @optus network status page is still hilariously bad. If I enter my suburb, there’s an outage. If I enter my street, there’s an outage. If I enter my street number, it says there isn’t an outage, but there is. ಠ_ಠ

  • Gergyl Gerg (@Gergyl) reported

    Why does @Optus's DNS still not catalogue some sites? Actually emailed them, over a year ago, to point this out; never saw a reply. (BTW, IPv6 addresses are a pain; just sayin'.)

  • JGB__99 JGB (@JGB__99) reported

    @RLfoxxy I went optus once. I now get scam calls and service was dogshit. Telstra all the way. Way more reliable

  • ItsPaybackHere Dwayne "The Pebble" aka Payback (@ItsPaybackHere) reported

    @RLfoxxy Yet another vote for AussieBB here! Been with them since NBN first came to my area and I haven't had any issues with them or their customer support since. In terms of Optus, I've had my issues with them but my friends who are still with them, haven't had much issues with them.

  • youngcrewtweet Brad Young (@youngcrewtweet) reported

    Optus @Optus Still no email service. Surely it will be fixed before business hours today? Starting to cause a lot of stress and anxiety.