Optus Outage Report in Elizabeth, Salisbury, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Elizabeth, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elizabeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Elizabeth, Salisbury, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide and Gawler.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
TV | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Elizabeth, State of South Australia
Latest outage, problems and issue reports in Elizabeth and nearby locations:
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Robert
(@Bobbyt_54) reported
from
Adelaide, State of South Australia
@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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paz
(@ianparry9) reported
from
Adelaide, State of South Australia
@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Rachel Black
(@RachelBlack2009) reported
from
Adelaide, State of South Australia
@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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anthony ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Ellis
(@elliskate8722) reported
@Optus has transposed my number in their back systems making it impossible for me to receive my OTP. their suggestion? Travel kilometres out of my way to a store to fix a simple back office mistake. The number it should be is literally on my bill. #whatajoke
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james
(@jameshawkings36) reported
@AussieJim11 @_davidlimbrick @pedroswift66 Yeah it's pretty obvious it is needed to be kept. Eg if the police contact optus for info on who owns a phone number that is committing a crime and optus can only tell them John Smith does, it doesn't help them at all.
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Shane Bryan
(@ShaneBryan_IT) reported
@sickoslater Yep and now #Optus has invalidated the drivers licence & passport numbers of millions of Australians from being viable to use as ID. It’s a nuclear **** up beyond imagining.
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Raul Malate
(@iamraulmalate) reported
As a Optus mobile customer whose account is possibly hacked, I was advised by Optus to be vigilant because they failed to be!
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Sickoslater
(@sickoslater) reported
@Optus go **** yourselves, seriously
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The 9573rd Guy maybe
(@The9573rdGuy) reported
And holy @Telstra have you thought that maybe a renamed piece of used toilet paper wouldn’t make a good router. The Smart Router 3 can’t hold a wifi 5 2.4ghz signal. Meaning no smart devices work. Do maybe @Optus would actually work.
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Taraariana
(@Taraariana4) reported
@Optus And you have the ***** to say that your service is still safe to use because no WiFi passwords were accessed?! Every other bit of personal info they have but thank christ the Optus WiFi is safe.
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Chung Hui
(@_ChungHui) reported
@Optus given the high possibility of ID theft will you reimburse customers for the cost of having new passports and drivers licenses issued? Telling us you’re working with the AFP doesn’t help your customers if bad actors use the information you’ve lost to commit identity theft.
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Nathan Wolfo
(@NathanWolfo) reported
Bruh I actually feel for the people working in customer service at #Optus - must be getting so many irate callers...
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Harri
(@HarriHooHoo) reported
@Optus .. got my email from you. No support offered - just a number to call. Crocodile tears from your CEO. Poor form.