Optus Outage Report in Elizabeth, Salisbury, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Elizabeth, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elizabeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Elizabeth, Salisbury, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
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Optus Issues Reports Near Elizabeth, State of South Australia
Latest outage, problems and issue reports in Elizabeth and nearby locations:
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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WhyIT
(@why_i_t) reported
The competitive edge seems to be lost, After 15 years of services with @optus they are down to 1 and that too might move to another provider. Where are the deals, the value for money? Only for new subscribers? Well then you will lose the existing ones.
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ashish sachdeva
(@caashishsachdev) reported
@Optus Hi jim, already called them but they have no solution for it. Please see below screenshot of me waiting almost 25 mins on call. This international call charges me a lot. I have no money left to connect to international service. Please arrnage a call back on my Indian number.
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Jen Sta
(@jensta70) reported
@Optus Until getting a screen isn’t the same price as a new phone Samsung are shooting themselves in the foot and creating billions of tonnes of garbage on this planet! Make it able to be repaired and stop creating future garbage!!
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stephen
(@johnsy123aus) reported
@NBN_Australia so the cabling to my internet is old so the speed on my NBN is at 1.7 MBPS , I’ve been offered another 4g service from optus to bypass these wiring faults , all this money the taxpayer spent on the NBN now it’s not fit for purpose thanks to the LNP
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Dr. Andrew J. Campbell
(@DrAJCampbell) reported
@Optus have now spent 48hours with unstable or no internet from 5G modem in Mosman where i work from home. Your outages say this could be due to maintenance till 24th June!! Do you expect payment for more than 5 days interruption to all connected in #mosman @acccgovau
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Fairdinkum.
(@fairdin04443704) reported
@Brian_Chancey @Bovada @IgnitionCasino You are not alone matey, same issue here with Optus. Normally a Mirror site is available, this is not the first time it's happened to me over the years. Currently haven't found a solution yet either, if I do i will let you know. = )
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Stephanie Younes
(@stephyounes_lfl) reported
@Optus to hang up because it was literally 55 whole minutes on hold after the fact and I know there’s no way for your team to explain how they are getting their messages sent through an Optus thread. I would like to make a complaint against that customer service agent.
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alanjolson
(@alan_jolson) reported
OPTUS CUSTOMERS in AUBURN VIC. 🤔👺👎 I have been without my MOB. connected since the 13/6/22 & I am wondering are there ANY OTHERS in the AREA have the SAME problem?? NOT happy JAN!!🤔👺👎👺👎👺
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Borat
(@abrashashapirus) reported
@Optus You aren't thinking. 10 years. No matter on what Optus plan. No matter what kind of mobile or even whose mobile. No matter where. No matter if I'm on mobile and the other side is on landline, or the way around Voice quality in Optus Mobile network is ALWAYS too low.
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alanjolson
(@alan_jolson) reported
AUBURN AREA VIC> OPTUS CUSTOMERS in AUBURN VIC. 🤔👺👎 I have been without my MOB. connected since the 13/6/22 & I am wondering are there ANY OTHERS in the AREA have the SAME problem?? NOT happy JAN!!🤔👺👎👺👎