Optus Outage in Elizabeth, Salisbury, State of South Australia

@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf

@Optus Netflix down here too 😢

@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.

@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them

Dear @Optus, the Internet service in the Magill (SA) area over the past 3 days has been averaging dial-up speed... Not impressed! 🤬🤬🤬

@kts350 @Optus My brother is also with them and is also nbn certified tech as of a few weeks ago so any issues I just call him 😅

After 15+ years looks like time to leave @Optus Worst customer service experience. I’m actually trying to stay give you more money and you’re driving me away with rudeness and incompetence!!

@Optus just made an international regular outgoing call on the optus network to a friend who obviously has saved my number so ideally should have my name flashing as caller ID. But the caller ID was showing as +5065. U reckon there’s an error? Can share the screenshot on DM.

@NBN_Australia why is our internet not working in Mortdale 2223. @Optus is saying it’s #nbn issue not theirs

@Optus your mobile service is extremely bad in Melbourne. It's impossible stay online 10 minutes in a row

@CatFNBR **** Telstra and Optus tbh

@Optus just fix ur servers

@Gheezfn @optus fix this bro cmon

@CatFNBR I get the same problem really bad with Optus, always have 5%+ packet loss

@md__5 I had this exact same issue, it was my shitty optus router and my NBN hfc box not being compatible. I could ping 1.1.1.1, but not get any sort of connection going. I ended up using a ubiquiti edgerouter inbetween my access point & the hfc router.

@Optus any nbn issues at Walter Street Mortdale 2223 #nbn #outage

@AFLNation There must be a public transport issue at Optus Stadium as it seems only half the Dockers supporters have made it to the game thus far

@melleegee Not last week as Optus is a bad surface but yes I would have this week. I could be wrong. We will learn this week. Hopefully we beat Tigers next week. #sidebyside