Optus Outage Report in Elizabeth, Salisbury, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Elizabeth, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elizabeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Elizabeth, Salisbury, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Wi-fi | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Adelaide |
Phone |
Community Discussion
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Optus Issues Reports Near Elizabeth, State of South Australia
Latest outage, problems and issue reports in Elizabeth and nearby locations:
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Rod
(@Polish_62) reported
@FootyonNine @Channel9 You get a positive test and all those close contacts to that person are now ineligible to enter! Bad idea and smacks of Victorian desperation! Optus is open I believe, just quietly.
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Paul Grealish
(@paul_grealish) reported
@ClyveRose @Telstra I'm told Aussie Broadband lives up to the hype. I'm with Optus and haven't had any issues in forever.
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Beowulf (Him, He, That bloke, You mean *******)
(@the_outraged) reported
@Optus Thanks Kyri On the phone with Tech support- not being really helpful as it will take 7 days to address On the going rate 3 random phones calls a minute. 180 calls an hour 4320 calls a day 30240 calls in that 7 days not happy Jan. Might be time to re-visist @VodafoneAU
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Nadim C Sharbean
(@nadimcsharbean) reported
The constant message I've received from each @Optus expert is that this is outside their expertise but the NEXT person would definitely solve the issue. In the end, turns out they were all incapable and now I have to call in tomorrow. (3/5)
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Kayla
(@Kjayne_) reported
Work starts at 4 and goes till midnight. @Optus - hahah no. Internet down from 1:30. Welp looks like I’m not getting paid for today
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Nadim C Sharbean
(@nadimcsharbean) reported
@Optus Jono, don't sell me this. I've been trying to chat through the issue in your app for the past TWO HOURS! No one is responding.
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Scott McKissack
(@scott_mckissack) reported
It is now 35 days and counting without the NBN. NBN are blaming storms on the 9th-10th June, Optus have an increasingly angry customer who is paying for a service they can’t use. Neither can say what the fault is or when they plan to fix it.
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andy riley
(@blimeyoriley7) reported
@Optus without home internet for 48 hours & have been speaking with support “experts” throughout… only now they tell me the area has an outage which is likely to go on until 4th august!? Surely this severe an issue is something you proactively reach out to your customers about!?
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Beowulf (Him, He, That bloke, You mean *******)
(@the_outraged) reported
@Optus Seems to have quietened down last 15 minutes (fingers crossed) Bloody scammers. Been getting 5 calls a day from 'Amazon' or Ebay or NBN... fun and games...
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Beowulf (Him, He, That bloke, You mean *******)
(@the_outraged) reported
@Optus That's great - how do i stop this from happening time & time again on your network? Reporting it won't stop this from happening will it.