Optus

Optus Outage Report in Elizabeth, Salisbury, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Elizabeth, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elizabeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Elizabeth, Salisbury, State of South Australia 12/02/2023 09:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elizabeth, Salisbury, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide and Gawler.

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City Problem Type Report Time
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide TV
AustraliaAdelaide Internet

Community Discussion

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Optus Issues Reports Near Elizabeth, State of South Australia

Latest outage, problems and issue reports in Elizabeth and nearby locations:

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • Bobbyt_54 Robert (@Bobbyt_54) reported from Adelaide, State of South Australia

    @afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.

  • tamwisey Tam Wiseman (@tamwisey) reported from Adelaide, State of South Australia

    @Optus Netflix down here too 😢

  • NixLib Nikki May 📚 (@NixLib) reported from Adelaide, State of South Australia

    Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus

  • ianparry9 paz (@ianparry9) reported from Adelaide, State of South Australia

    @bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

  • mselbyLFCSC Matthew Selby (@mselbyLFCSC) reported from Adelaide, State of South Australia

    @BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

  • bloodhoundau Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

  • realLeoJames Leo James (@realLeoJames) reported from Adelaide, State of South Australia

    @DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...

  • miriamsilva595 Miriam Silva (@miriamsilva595) reported from Adelaide, State of South Australia

    Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

  • cjsheldon2012 Christopher (@cjsheldon2012) reported from Adelaide, State of South Australia

    @SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

  • RachelBlack2009 Rachel Black (@RachelBlack2009) reported from Adelaide, State of South Australia

    @Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

  • pe1erhowell Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, State of South Australia

    @jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh

  • bloodhoundau anthony ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

  • laylaflynn13 lAyLa (@laylaflynn13) reported from Adelaide, State of South Australia

    @Optus I just wanted to relax and watch Netflix for once and the internet is down wtf

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • elliskate8722 Kate Ellis (@elliskate8722) reported

    @Optus has transposed my number in their back systems making it impossible for me to receive my OTP. their suggestion? Travel kilometres out of my way to a store to fix a simple back office mistake. The number it should be is literally on my bill. #whatajoke

  • jameshawkings36 james (@jameshawkings36) reported

    @AussieJim11 @_davidlimbrick @pedroswift66 Yeah it's pretty obvious it is needed to be kept. Eg if the police contact optus for info on who owns a phone number that is committing a crime and optus can only tell them John Smith does, it doesn't help them at all.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported

    @sickoslater Yep and now #Optus has invalidated the drivers licence & passport numbers of millions of Australians from being viable to use as ID. It’s a nuclear **** up beyond imagining.

  • iamraulmalate Raul Malate (@iamraulmalate) reported

    As a Optus mobile customer whose account is possibly hacked, I was advised by Optus to be vigilant because they failed to be!

  • sickoslater Sickoslater (@sickoslater) reported

    @Optus go **** yourselves, seriously

  • The9573rdGuy The 9573rd Guy maybe (@The9573rdGuy) reported

    And holy @Telstra have you thought that maybe a renamed piece of used toilet paper wouldn’t make a good router. The Smart Router 3 can’t hold a wifi 5 2.4ghz signal. Meaning no smart devices work. Do maybe @Optus would actually work.

  • Taraariana4 Taraariana (@Taraariana4) reported

    @Optus And you have the ***** to say that your service is still safe to use because no WiFi passwords were accessed?! Every other bit of personal info they have but thank christ the Optus WiFi is safe.

  • _ChungHui Chung Hui (@_ChungHui) reported

    @Optus given the high possibility of ID theft will you reimburse customers for the cost of having new passports and drivers licenses issued? Telling us you’re working with the AFP doesn’t help your customers if bad actors use the information you’ve lost to commit identity theft.

  • NathanWolfo Nathan Wolfo (@NathanWolfo) reported

    Bruh I actually feel for the people working in customer service at #Optus - must be getting so many irate callers...

  • HarriHooHoo Harri (@HarriHooHoo) reported

    @Optus .. got my email from you. No support offered - just a number to call. Crocodile tears from your CEO. Poor form.