Optus Outage Report in Elizabeth, Salisbury, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Elizabeth, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elizabeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Elizabeth, Salisbury, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
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Optus Issues Reports Near Elizabeth, State of South Australia
Latest outage, problems and issue reports in Elizabeth and nearby locations:
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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kayd
(@jckmac7) reported
@mariewalsh18 @littleaussiegek I don't think that was the Optus hacker, just someone trying to make a quick buck. How stupid would you need to be to give details of Aust bank Account?
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Ando
(@AndoVocals) reported
Anyone passing off this Optus hack as sophisticated has no idea. An unauthenticated API is like leaving a door to your house unlocked when you’re down south on holiday. If an opportunistic criminal can open a door to your home, a hacker of the same mindset can access a database.
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Jessie 🦋
(@JessieTG1997) reported
@VictorDominello @LucyThack So this means the NSW Govt doesn’t have a plan when a major cyber incident occurs, in the cyber era Let that sink in 😡 Meanwhile @Optus how longs my data been exposed?
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MormorLady
(@mormorlady) reported
@SenPaterson @Birmo Optus are trying to pass on their negligence to the tax payer... Bugger that..Their bad Their Cost!
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William Newman-Graves
(@billygraveslfc) reported
@TKoutsantonisMP @Optus Will the SA service centres be open on a Saturday to support those who can't get time off through the week Tom?
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Mario Simo
(@2112simmo) reported
@PMalinauskasMP @deanemitch You are a legend Pete, love this! Cant believe you have put in more work than Optus to help fix this problem
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Tezzr44
(@tezzr44) reported
@just_brash Optus CEO sounds like a potential LNP candidate. Do nothing for 9 years then -checks notes- blame nation state sophisticated attacks, human error, now bad actors. Maybe just maybe you should have had proper secure storage. Also why do still have customer details after they left ?
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Mike
(@micmon85) reported
@neilabenson @MarkBaileyMP @TMRQld Metadata retention laws brought in by the LNP Abbott government. I believe this exact situation was argued against when these laws came in. Nevertheless Optus didn’t nothing close to best practice (more like worst practice) in the way they stored the data.
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Queen Margot
(@margotdate) reported
@RonniSalt @Optus And one of the most important lessons of crisis management is predicting all terrible scenarios before they happen and having a plan to deal with them. Optus? No
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Karen Harris
(@KiwAussie3106) reported
@SharnelleVella I’m a previous customer, no longer have an account, email or landline with Optus. Therefore can’t use the App to message Optus. I still may have had my data hacked & they may have tried emailing the old address. Seems my only option is to call - imagining horrendous wait times.