Optus Outage Report in Gawler, State of South Australia
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Gawler, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gawler and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Optus
Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (35%)
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Total Blackout (7%)
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Wi-fi (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Gawler, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet | |
| Adelaide |
||
| Adelaide |
Total Blackout | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Gawler, State of South Australia
Latest outage, problems and issue reports in Gawler and nearby locations:
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Matt.C_LFC
(@mattc_lfc) reported
@Optus can you please update me on 5G service in rivervale, perth. No internet all day
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Hisoka Morow
(@His0ka_Morow) reported
@Optus Yep. Area outage. 😭😭😭😭😭😭😭😭😭
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Dissolved Girl ̿̿ ̿̿ ̿̿ ̿̿ ̿'̿'\̵͇̿̿\🏳️
(@autistic_muse) reported
holy ****. Optus are recommending I take a photo of the Encryption key. Do they teach them anything about security measures at all? Yes let's just have that information floating around
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Marie Fernandez
(@Guimari) reported
@NSWHealth My son works for Optus in Bondi junction, which is one of the suburbs locked down but he lives in a suburb that is not affected. However the manager at Optus in Bondi junction is insisting that he attends work at their Bondi store, what is the point of a locked down?
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Ryan Daniels
(@FootyRhino) reported
Mark down July 15 as a Thursday night clash between @freodockers & @GeelongCats at Optus. As noted by @sirswampthing, would end a streak of 5 years without a Thur/Fri night game for Freo. Not yet confirmed (no doubt we'll be dealing with more Covid mess by then), but likely.
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Optus
(@Optus) reported
@Oz_Abi Hey Abi, we’re aware of an issue still impacting SMS for some Optus customers (Ref#23889943). We are working to restore services as a priority. We recommend restarting your device and resetting your Network settings. Alternatively, we suggest data messaging services (1/2)
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Pietro Cosenza
(@pieman_78) reported
Why has this idiot on Optus just called extra time “additional time” - twice? Berk.
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Brett Martin
(@Blaydenn67) reported
@FootyRhino @sydneyswans @WestCoastEagles WTF would not just use Optus, and give the money to Sydney!?!?!!? There'll be no crowd to speak of, and it's not a home ground advantage for Sydney? Why not give them a decent ol' payday, if nothing else?
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Chris Dimo
(@dimo1629) reported
@Optus is there an ETA when the SMS issues will be fixed. Intermittent issues with sending text messages since yesterday
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🐝🐣westozDonna 🎀
(@westozdonna) reported
Went to do my online banking today for next week's bills only to find that the @Optus network isn't talking to @bankaust. @Optus, this is a big NO from me & lots of people won't be able to pay your account & other bills if you don't get it sorted ASAP.