Optus Outage Report in Hahndorf, Mount Barker, State of South Australia
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The latest reports from users having issues in Hahndorf come from postal codes 5245.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hahndorf, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hahndorf and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Hahndorf, Mount Barker, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide, Hahndorf and Stirling.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
TV | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Hahndorf, State of South Australia
Latest outage, problems and issue reports in Hahndorf and nearby locations:
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Diego Barros
(@drylight) reported
Optus is sending emails to those that have been affected by the massive hack. The email reads: “Dear Customer” Don’t they have our names in a database? #optus
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johnny storm apologist | GOT HACKED
(@Yeehawc0re) reported
@optus do better by your customers, and for gods sake do better by your poor ******* staff
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SUBHASIS DHAR
(@dhar_subhasis) reported
Got an email from OPTUS .It says "we can confirm that the licence number on your Driver Licence was exposed. Please note, a copy of your Photo ID was not exposed." Does Photo ID mean DL itself or passport as well? VicRoads site is down currently .@Optus @VicRoads
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Empress Zucchini
(@ZucchiniBikini) reported
@blue_bec @Optus God that sucks :-(
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Theguywhodidsomething
(@Theguywhodidso2) reported
@ParamountPlusAU It's just overall a very poor platform. It's not even like you need to invent anything, just ask optus sport how it's done. Beyond belief really.
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.\ngus 🇦🇺
(@CFCAngus_) reported
@simonfrary @ParamountPlusAU @StanSportFC honestly, **** no, i'd rather optus or kayo
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Dullahan???
(@Dullahan2501) reported
@gremren_ @artofgnomes They made an announcement last week that it'll be a free service to change the licence number as long as you let them know. I'm waiting for Optus to let me know I'm directly affected too....
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💧Vince O'Grady
(@vogrady2132) reported
@BilboBa77842165 I used to be an Optus customer BUT don't know if my details were compromised mainly because I have a new email address and also Phone number. So how would they be able to tell me. Apart from writing Snail mail?
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Jason Cheong 🏳️🌈
(@JasonNTCheong) reported
Just got confirmation from #Optus that my licence number was exposed. Vicroads have already confirmed their action on my licence before Optus got around to contacting. Really poor, #Optus. Customers and governments really left to do it all.
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CouchSpecimen
(@couch_specimen) reported
@ktdenise Just think, you now get the privilege of lining up for hours just to get a new number. Dont see why @Optus dont just give the exposed licence numbers to state authorities & they just issue & post out new ones rather than have every poor bastard lining up for hours.