Optus Outage Report in Kensington and Norwood, Burnside, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington and Norwood, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kensington and Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (5%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kensington and Norwood, Burnside, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Kensington and Norwood, State of South Australia
Latest outage, problems and issue reports in Kensington and Norwood and nearby locations:
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Step and fetch
(@FetchStep) reported
@DjoranKeil @abcnews Yeah , just a stupid statement from #ABC blaming the customer for #Optus data protection failure .
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Mike
(@bikeymikey70) reported
@Greybeard3 @ChrisHoodAU Glad I’m not an Optus customer 😳
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Jim Pine
(@JimPine8) reported
@GQuattromani @2GB873 Do you think Optus resellers have an issue as well as there heaps of mobile resellers like Coles and Woolies on the Optus network.
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alexis.larochelle
(@alexislarochel7) reported
@AndrewBGreene Transparency would demand Optus to give more details on how this could have happened. What about all those laws that the australian gvmt passed 2 - 3 years ago, trading privacy for security. Did they help in this case?
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Renata
(@itsrenatak) reported
Just heard on the news that Optus had a hack on the Australia network and customer’s personal information has been stolen and it frightening and scary.
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Costin Heaps 🌈 💉x 4
(@DianneCostin) reported
@Optus I’m a customer & concerned with news of data breach. Just checked my email, none from you. Will you be contacting customers to advise of breach, and if so, when?
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Matinée Session 🇺🇦🇮🇪☘️🌈
(@Its_simple_73) reported
@AndrewBGreene @Optus @ASDGovAu And when did it happen? Our internet was offline for a couple of days this week, and magically restored itself without any notification from Optus. NBN box was working fine, it seemed like an Optus related issue, but no one knew anything about it.
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Courtney (She/Her)
(@echogroove) reported
Well I was a happy #Optus customer of 20 years but the extremely poor communication around the iPhone pre-orders, and now the lack of effort to actually tell customers how affected they are by this data breach has removed that good will entirely.
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HȺmish Jones 🐧
(@hamishjones) reported
If you’ve been an Optus customer in recent years, just assume your data has been compromised. Be vigilant and act accordingly
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Meow 😸 A Girl 👧 👧 👧
(@cutiemeowbow) reported
@ZDNET @eileenscyu I have been with Optus over 25 yrs. Bought several phones from them plus a loyal member. Never have they asked me for my passport