Optus outages and service status in Kensington and Norwood, South Australia
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Kensington and Norwood, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Kensington and Norwood, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kensington and Norwood, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kensington and Norwood, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
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Wi-fi | 2 months ago |
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Adelaide
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Internet | 2 months ago |
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Adelaide
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Phone | 3 months ago |
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Adelaide
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Wi-fi | 3 months ago |
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Adelaide
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Internet | 4 months ago |
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Adelaide
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Wi-fi | 4 months ago |
Community Discussion
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Optus Issues Reports Near Kensington and Norwood, South Australia
Latest outage, problems and issue reports in Kensington and Norwood and nearby locations:
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia@NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Living life naked (@paulnudeisbest) reported from Adelaide, South AustraliaAfter 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.
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Robert (@Bobbyt_54) reported from Adelaide, South Australia@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South AustraliaOptus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, South Australia@sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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natasha alexandra w (@nartazartaz) reported from Adelaide, South Australia@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
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Brendan Cullen (@bcullen76) reported from Adelaide, South AustraliaGenerally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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Christopher (@cjsheldon2012) reported from Adelaide, South Australia@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Rob Scriva (@rovingrob) reported from Adelaide, South AustraliaIs the Optus network cooked in Adelaide? So slow. Can’t even checkin
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Nikki May 📚 (@NixLib) reported from Adelaide, South AustraliaSwitched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South AustraliaHey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South AustraliaOnline licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Katrina Larsen (@KatrinaLarsen) reported@optus_help I’m not entering my personal details to one more Optus representative. This needs to be escalated to the Ombudsman. No one can respond or communicate with me about this issue. And there has been absolutely no effort to restore services.
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Dave (@Dave87990998) reportedFrederick must be dropped.totally this is a loss no problem but totally freo has been exposed too weak outside optus i dont know why afl made fixture 16 to 18 games in optus stadium so u didn't find ur weakness all year @freodockers
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Optus Help (@optus_help) reported@KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon
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Brendan Kelly (@brendan_kelly9) reported@nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.
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Tom Baker (@Duckimusprime) reported@AFL @barrettdamian @JoeyPigz I mean sure, they just **** their pants the last time they were there. And a Freo side that had top spot locked up lost two of its last three games. Neither of which was at Optus.
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Mo Jalloh (@MoJalloh) reportedOrigin Energy just had 900,000 customers' data breached, joining Optus, Medibank, Qantas and DP World. We treat each as a one-off. A pattern this long stops being bad luck and starts being the cost of collecting data you can't protect. #CyberSecurity #DataBreach
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John Merchant (@_JohnMerchant) reported@central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.
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afraid_au (@afraid_au) reported@Mobbie1996 @VeryBadSCAVR The OCE ping issues are mostly ISP related. The majority should be resolved now except for iPrimus & Optus users in NSW. If you're having issues elsewhere please shoot me a DM on Discord - afraid_au
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J Labs (@jnj_pro) reported@Optus It is fine you don't store conversation only when the problem is solved. Otherwise it causes huge inconvenience and waste of time. Sometimes I lost history right after log in back again. How long do you actually keep it before you delete?
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MAGA OZ (@magaozREAL) reported@FrankWCE1992 @kanecornes Are you ****** retarded? We share a home ground with 5 other clubs you spastic. Zero neutrality in it when we play hawthorn or Richmond (even though they are **** at the moment). We would win MORE games as an average team if we had an Optus Stadium advantage.