Optus Outage Report in Kwinana, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Kwinana, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kwinana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Kwinana, State of Western Australia
The most recent Optus outage reports came from the following cities: Perth.
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Total Blackout | ||
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Community Discussion
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Optus Issues Reports Near Kwinana, State of Western Australia
Latest outage, problems and issue reports in Kwinana and nearby locations:
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Ratha Sithu (@RathaSithu) reported from Westfield, State of Western Australia
@Optus a resend Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Help! Help!
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Ⓜatthew Ⓜurphy (@MattM_78) reported from Westfield, State of Western Australia
@purrrplegrrrl Cheers. I'm primarily looking for Administration type work. I have a casual job in Customer Service at Optus Stadium at the moment but not enough hrs to get off the system.
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katie (@katie62750987) reported from Westfield, State of Western Australia
@Optus I called back again and had to wait over an hour while the guy was sorting the problem and he said the same, unplug, wait etc. we ended up re buying one movie and tv series we were watching again because the guy said he had credited our account which didn’t happen either.
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Ratha Sithu (@RathaSithu) reported from Westfield, State of Western Australia
@Optus Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Need help ASAP
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katie (@katie62750987) reported from Westfield, State of Western Australia
@Optus I took out a month to month nbn service including a mighty fetch box with multi room mini box and the ultimate channel pack for $104 per month 8 weeks ago. Since then I have had numerous problems getting this service up and running. I have called your technical team many times.
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Leon (@leonofnolla) reported from Westfield, State of Western Australia
@McZameth @Optus very annoying,you think theyd look after a customer like you,id def ring up and give a mouthful,hate that sort of thing..
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Dr Katharina Wolf (@KatharinaWolf) reported from Westfield, State of Western Australia
@iiNet And no, the new set up isn’t working. I’ve got hundreds of work deadlines and now not even working internet anymore. Wait time for support is hours - I guess it’s hello @Optus #sooooofedup
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Ben White (@1800weevil) reported from Westfield, State of Western Australia
@buerckner_robyn @DrJewmelon @KondininGroup No just on the Telstra network - but the antenna test results we gathered should be identical. Will check with Powertec as to an ETA on the Optus GO unit.
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Shakil Riyad (@shakilriyad) reported from Westfield, State of Western Australia
@OptusSport @Optus reported twice about being unable to login to sports app and both times was assured should be resolved in 15 mins to 4 hours. Nothing yet, still unable to login to my account and missed all the games last night
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katie (@katie62750987) reported from Westfield, State of Western Australia
@Optus I have spoken to your technical team over this period many times and nobody can fix the problems. First of all the multi room wasn’t activated. That problem got resolved but then I noticed the ultimate channel pack wasn’t installed although it was working on my mighty box.
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Dales (@cjdaly87) reported from Westfield, State of Western Australia
@Optus @NBN_Australia Day #14 of the NBN service being down. NBN technician visits have been had, concrete has been cut up - still no closer to knowing when my service will be working again! #incompetent #customerservice
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katie (@katie62750987) reported from Westfield, State of Western Australia
@Optus I opened a month to month nbn account with you 8 weeks ago. It included a mighty fetch box account with a multi room mini box and the ultimate channel pack. I have had numerous problems since opening this account. The first problem was the multi room didn’t have the ultimate pack
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WildAnts 🐜🐜🐜 (@wildwestcoast) reported from Westfield, State of Western Australia
@SirEothain @DevilPedro40 @King_KuntaPP Hardness of Optus was always going to be an issue especially first few years because of where they built it so close to Swan River
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Kohdee (@_Hallsy6) reported from Westfield, State of Western Australia
@miinaus Ohhhhh this makes sense now. They offered to waive a lot of fees to sign me up to a plan with Optus. I didn’t realise they were shutting down Virgin though
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Cory Gale 🦘🇦🇺 (@cory_gale) reported from Westfield, State of Western Australia
@Retrogina I use OVO for my internet and it’s great. $65 a month for 100GB. They use Optus. Can cancel it at any time... which I will do when NBN becomes available in May 😊
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Fiat Multipla (@smatt1616) reported from Westfield, State of Western Australia
@GuidoTresoldi @OptusSport I must be lucky, I can have Optus YouTube and tweet at the same time with no problems
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Matty H, Aussie By Birth, Kansas City by Brainwash (@RavenGypsyMask) reported from Westfield, State of Western Australia
Where during my time volunteering in the WAFL I obtained a five year contract to work for the AFL. I now work at Optus Stadium at the sporting events and I just love being around sport and watching sports. But i never thought I would enjoy or associate myself with Netball. That
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Coach C 🏀 (@PerthCitizen) reported from Westfield, State of Western Australia
@AussieBallin @Ronnie2K @Beluba @NBA2K @NBA2K_MyTEAM If you are with @optus nbn - the problem is them not @NBA2K
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Munir Abdol (@m_abdol) reported from Westfield, State of Western Australia
@Optus I’m currently visiting my in laws and my wife called to complain cause the internet is very slow. Had the service for a month and made multiple complaints. By the far the worst customer service experience and decided to change services
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Heath (@heath_mds) reported from Westfield, State of Western Australia
@Optus congratulations, I thought @Telstra was bad at customer service, but your sales team takes the cake. One week on and I still can’t get 2 phones and 2 ported numbers without every step being screwed up
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Bee (@DanielB10910015) reported
@9tailedBe4st @helium Australia already has a real 5G network provided by Telstra, Optus and Vodafone. Helium 5G is only for the US and uses CBRS 3550-3700 MHZ
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iibnf (@iibnf) reported
@optus the latest idiot on the chat line (three and a half hours in) now says they've lost the phone altogether.
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💧Meryl Nell (@meggsy46) reported
@ArtistAffame I landed the trifecta, Medibank, Woolworths My Deal and Optus. I have never given my details to Optus as I have never been a customer of theirs. Virgin Mobile sold my information to Optus.
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Azathoth (@judges119) reported
lol. i'm in both the ahm and optus breaches 🙃 although it seems both of them have my old name because their processes to get it updated were so terrible.
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iibnf (@iibnf) reported
@optus and their team is now saying they haven't got the phone, even though their website says they got it on 17 October, a week after the shop sent it back. Just lies upon lies upon stupid upon stupid. Over three hours of stupidity and lies.
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Ulla Violet (@ulla_violet) reported
Hey @SamsungAU, $400 for Flip 3 repair, confirmed manufacturers fault,break in fold -minor dents outer edge of screen after 11 mths of use, case mgr agreed can't keep phone pristine after that long. Majority of damage in fold. @Optus won't look at it. Long term customer. Fair? :(
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Sharad Suri (@surisharad) reported
@Optus 6 hours of no service, repeated calls with no resolution, multiple numbers and hours on hold #shameoptus
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Sharad Suri (@surisharad) reported
@Optus disgusting services. Phone out of service for hours and called 5 times. Each time after a hold of 30 mins they disconnect the call! Shame on optus
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✨ (@SammyOverAndOut) reported
@AidanC1867 You must be the only Optus customer left that hasn't switched to email communication.. so they forgot about you 🫣
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Sharad Suri (@surisharad) reported
@Optus Its shameful that your customer rep hung up on me #shameoptus