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Optus outages and service status in Kwinana, Western Australia

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  • Optus generated 0 outage signals in the last 24 hours around Kwinana, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kwinana, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kwinana, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Kwinana, Western Australia

Latest outage, problems and issue reports in Kwinana and nearby locations:

  • IEOKIITI1
    ᗰIᑕᕼᗩEᒪ ᗷᖇOᑕK - ᖴIᒪᒪᑌᗰ ᑕᖇITIᑕ 🎥 (@IEOKIITI1) reported from Westfield, Western Australia

    no matter how poor the #giants tonight, they’re assured of not being the worst team to grace optus stadium this week with the cadbury #wallabies playing sunday…

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    My NBN is completely down in Bull Creek all morning since 8:30am this morning. Optus said there is a line issue at my premises but it’s completely down. It’s an ongoing issue with no fix at all. This is the only service I can get @GrayConnolly

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    @AndyB_Aussiered having problems with my 50/20 HFC NBN since I connected it on Optus. What’s the alternative to NBN I can use in my area (6149).

  • WilliamsCaw
    Carol (@WilliamsCaw) reported from Westfield, Western Australia

    @TheWorldGame @LucyZelic Watching the first EPL game on Optus in Perth WA & the coverage is disgraceful! Give it a couple of weeks & Optus will be begging SBS to cover their arse & show the games as their network cannot cope! Pathetic Optus👺!!

  • skyetheknumpty
    SkyeTheKhristmas (@skyetheknumpty) reported from Westfield, Western Australia

    Yo when I was leaving work I saw the optus store was closed but had two customers signing up for a phone and its now 40 MINUTES PAST CLOSING AND THE CUSTOMERS ONLY JUST LEFT. Poor optus guys!

  • AdamVW1958
    H. Adam in Aus 🇦🇺🇮🇩🕋💧🌊 (@AdamVW1958) reported from Westfield, Western Australia

    Don't you find it a little ironic that when you call a phone company you get put on hold, only to hear a recorded message minutes later saying call back later, too busy. 😡🤬😡 #optus #fail

  • sjboland
    West Coast Steve (@sjboland) reported from Westfield, Western Australia

    @wceliam And never at Optus Stadium.

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    Dropouts began on 25/10 while recording a Europa League match then occurs at random times of the day. What is the best solution to prevent NBN dropouts. Modem is Optus-supplied

  • thetrotter13
    ROB WATSON (@thetrotter13) reported from Westfield, Western Australia

    @MickMCG34 Geelong looked awefully slow Thursday Collingwood ran them ragged , big outs and game style not suitable to Optus may big sliders for mine , other 3 look ok Eagles to get good run and GWS thereabouts

  • d__mac77
    Dylan (@d__mac77) reported from Westfield, Western Australia

    I definitely recommend getting the 661 shuttle to Optus Stadium (instead of the train if you're already in the city), until the final stop (Causeway) I was the only person on board! No problems social distancing here!

  • lainieaquietoz
    Lainie (@lainieaquietoz) reported from Westfield, Western Australia

    @markje4 @cheryl_kernot I only became an Optus customer when they bought out Virgin and I left them a couple of years ago. I was told they will delete all past customers details when this is all sorted but as it's an ongoing issue they don't know when that will be. Fanfuckingtastic

  • Claret_perth
    Clare Thompson ☀️☀️ (@Claret_perth) reported from Westfield, Western Australia

    @Optus how can a former customer get in touch to sort out the data you let the hackers steal?

  • BigV2011WCE
    Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, Western Australia

    Is it just me or am I getting “streaming issue” on Fetch @Optus

  • MeckeringBoy
    Michael Dowling #ClimateActionNow (@MeckeringBoy) reported from Westfield, Western Australia

    @ObeeWhen @GrrrumpyPants There was a queue of people with similar hack issues. I don’t know how much business Optus is doing these days. I walked out in disgust.

  • yourvirtualpt
    committed2fitness (@yourvirtualpt) reported from Westfield, Western Australia

    @AFL - why would you send the Sydney v West Coast to the MCG? No one cares who wins and the attendance will be poor. Guaranteed 60k at Optus! @AFL360

  • thedangerbeard
    dangerbeard (@thedangerbeard) reported from Westfield, Western Australia

    @Websta_Black That’s weird, your wireless network isn’t dependent on your internet connection, unless Optus have done something incredibly stupid with your router ¯\_(ツ)_/¯

  • AdamVW1958
    H. Adam in Aus 🇦🇺🇮🇩🕋💧🌊 (@AdamVW1958) reported from Westfield, Western Australia

    So I rang Optus because they have completely stuffed up my account. At 7.30 Eastern they said closes at 8pm but no one answering in technical support so best you call again tomorrow he said Great service #optus

  • sezlloydy
    Sarah (@sezlloydy) reported from Westfield, Western Australia

    @Raven72782048 @RohanCT Massive difference is the fact the WACA wasn’t a drop in, Optus is. Was never going to be like the WACA and people that thought/think it is are idiots

  • oliverpeterson
    Oliver Peterson (@oliverpeterson) reported from Westfield, Western Australia

    Fortress Optus Staidum. Australia has never lost a test here.

  • mallottk
    Kath Mallott 😷 #VoteYES❤️💛🖤 (@mallottk) reported from Westfield, Western Australia

    I'm an #Optus customer, so if a hacker now has my #Optus email address, all I have to do is change to Telstra, or other Server and voila...one problem is solved! 🙌🙌🙌

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PlayAtArena
    ARENA 🇦🇺 (@PlayAtArena) reported

    Okay, why's there suddenly a wave of people online saying they DIDN'T get the AusAlert? The Conspiracy grows... was this targeted? who did they target and why? SUS ON RED. Doesn't help that ******* Optus has such a **** tower here. It's RIGHT THERE OPTUS! I see it from my house!

  • RazeBannon
    BRODA (@RazeBannon) reported

    @BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.

  • james00000001
    James One 😷 (@james00000001) reported

    @JaniceB72627796 Apparently not an Optus issue

  • optus_help
    Optus Help (@optus_help) reported

    @KleinRevd Based on the screenshots provided, it's not clear that the issue is related to the Optus network. If you would like us to take a closer look or if there's any additional information you'd like to provide, please send us a DM, and we'll be happy to investigate further. -San

  • kholden
    Kristen Holden (@kholden) reported

    @LeeshieV @Optus And instead of celebrating not getting this garbage you let them know?

  • jnj_pro
    J Labs (@jnj_pro) reported

    @Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.

  • satoshigoy
    Satoshi Goy (@satoshigoy) reported

    @Optus Thanks, but that doesn’t address what actually happened. I was in the emergency broadcast area with a compatible device. There was no Optus coverage, but there was coverage from another network. Despite that, I never received the AusAlert. If emergency alerts can’t be delivered when your carrier is unavailable, even though another network is in range, that’s a significant issue. In an emergency, people shouldn’t miss life-saving warnings because of which carrier they’re with. Can you clarify whether AusAlerts are expected to be delivered in this scenario, or is this a limitation of the current system?

  • morgosmisho
    MorgoSmisho (@morgosmisho) reported

    @Optus ordered a phone upgrade and eSIM. Got the email saying the order number would arrive next. But nothing. Told the order wasn’t processed ‘yet’. Had this before. They say order again and you end up with 2 accounts. When you cancel one, it incurs fees and a debt agency. Scam.

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.

  • BanFoo_
    Ban-Foo Leong (@BanFoo_) reported

    @Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!