Optus Outage Report in Kwinana, Western Australia

Problems in the last 24 hours in Kwinana, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kwinana, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Kwinana, Western Australia

Latest outage, problems and issue reports in Kwinana and nearby locations:

• 
  Fiat Multipla (@smatt1616) reported 3 minutes ago from Westfield, Western Australia

  @GuidoTresoldi @OptusSport I must be lucky, I can have Optus YouTube and tweet at the same time with no problems

• 
  WildAnts 🐜🐜🐜 (@wildwestcoast) reported 4 minutes ago from Westfield, Western Australia

  @SirEothain @DevilPedro40 @King_KuntaPP Hardness of Optus was always going to be an issue especially first few years because of where they built it so close to Swan River

• 
  Kohdee (@_Hallsy6) reported 7 minutes ago from Westfield, Western Australia

  Living on the Optus Stadium train line has become the worst thing about my life. Currently sardined into a 4 car train with a bunch of British bogans going to the Man United game. God help me. I just want to go home 😭

• 
  katie (@katie62750987) reported 16 minutes ago from Westfield, Western Australia

  @Optus I have spoken to your technical team over this period many times and nobody can fix the problems. First of all the multi room wasn’t activated. That problem got resolved but then I noticed the ultimate channel pack wasn’t installed although it was working on my mighty box.

• 
  Munir Abdol (@m_abdol) reported 19 minutes ago from Westfield, Western Australia

  @Optus I’m currently visiting my in laws and my wife called to complain cause the internet is very slow. Had the service for a month and made multiple complaints. By the far the worst customer service experience and decided to change services

• 
  Kim Hunter (@kimhunt91192072) reported 22 minutes ago from Westfield, Western Australia

  Next time the nitwits at Nitwit Headquarters ( @AFL ) worry about crowd behaviour have a look at the soccer riff raff ( a minority of course ) at Optus last night !!! Fighting , so much filth language in front families, AFL does NOT have a problem ! Except the morons that run it

• 
  Ben White (@1800weevil) reported 22 minutes ago from Westfield, Western Australia

  @buerckner_robyn @DrJewmelon @KondininGroup No just on the Telstra network - but the antenna test results we gathered should be identical. Will check with Powertec as to an ETA on the Optus GO unit.

• 
  Matty H, Aussie By Birth, Kansas City by Brainwash (@RavenGypsyMask) reported 25 minutes ago from Westfield, Western Australia

  Where during my time volunteering in the WAFL I obtained a five year contract to work for the AFL. I now work at Optus Stadium at the sporting events and I just love being around sport and watching sports. But i never thought I would enjoy or associate myself with Netball. That

• 
  Shakil Riyad (@shakilriyad) reported 27 minutes ago from Westfield, Western Australia

  @OptusSport @Optus reported twice about being unable to login to sports app and both times was assured should be resolved in 15 mins to 4 hours. Nothing yet, still unable to login to my account and missed all the games last night

• 
  katie (@katie62750987) reported 29 minutes ago from Westfield, Western Australia

  @Optus You should no that during this time many of your staff have promised to call me back and this hasn’t happened either. I think this is the worse service I’ve ever received!

• 
  Ratha Sithu (@RathaSithu) reported 31 minutes ago from Westfield, Western Australia

  @Optus a resend Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Help! Help!

• 
  katie (@katie62750987) reported 32 minutes ago from Westfield, Western Australia

  @Optus I called back again and had to wait over an hour while the guy was sorting the problem and he said the same, unplug, wait etc. we ended up re buying one movie and tv series we were watching again because the guy said he had credited our account which didn’t happen either.

• 
  Ben (@benno_76) reported 33 minutes ago from Westfield, Western Australia

  Absolutely pissing down at my place. The houso's at Optus Stadium about 10 minutes from getting drenched.

• 
  katie (@katie62750987) reported 34 minutes ago from Westfield, Western Australia

  @Optus I took out a month to month nbn service including a mighty fetch box with multi room mini box and the ultimate channel pack for $104 per month 8 weeks ago. Since then I have had numerous problems getting this service up and running. I have called your technical team many times.

• 
  katie (@katie62750987) reported 41 minutes ago from Westfield, Western Australia

  @Optus I called again because now the mini box isn’t working at all and the mighty box still has no ultimate channel pack. This is what we’re left with. I’m tired of waiting on the phone and I don’t intend to call back again unless it’s to cancel my subscription.

• 
  katie (@katie62750987) reported 42 minutes ago from Westfield, Western Australia

  @Optus I opened a month to month nbn account with you 8 weeks ago. It included a mighty fetch box account with a multi room mini box and the ultimate channel pack. I have had numerous problems since opening this account. The first problem was the multi room didn’t have the ultimate pack

• 
  Ratha Sithu (@RathaSithu) reported 45 minutes ago from Westfield, Western Australia

  @Optus Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Need help ASAP

• 
  Coach C 🏀 (@PerthCitizen) reported 51 minutes ago from Westfield, Western Australia

  @AussieBallin @Ronnie2K @Beluba @NBA2K @NBA2K_MyTEAM If you are with @optus nbn - the problem is them not @NBA2K

• 
  Ⓜatthew Ⓜurphy (@MattM_78) reported 51 minutes ago from Westfield, Western Australia

  @purrrplegrrrl Cheers. I'm primarily looking for Administration type work. I have a casual job in Customer Service at Optus Stadium at the moment but not enough hrs to get off the system.

• 
  Leon (@leonofnolla) reported 59 minutes ago from Westfield, Western Australia

  @McZameth @Optus very annoying,you think theyd look after a customer like you,id def ring up and give a mouthful,hate that sort of thing..

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zero (@ZeroZelath) reported 4 minutes ago

  @Optus @sunw00shoe your network status means nothings. my area has been listed as having issues for over 3 months and it's never been fixed, constant drop outs. @acccgovau needs to investigate you guys. Optus should perma discount all it's customers cause there is issues every few months.

• 
  Bingo Bongo (@bongo_bin) reported 5 minutes ago

  Is anyone else finding 5G, well, a bit ****? Even in full signal areas. Slow downloads (network overload?), cut out issues with FaceTime (not so much with other services) etc. #5G @Optus

• 
  Chris Poole (@pooleyalaw19) reported 5 minutes ago

  That scottish **** commentating on Optus needs to **** off

• 
  Big Timmy (@bigtimmy15) reported 5 minutes ago

  @stud_muffin_96 @Optus Never have a problem with Kayo Just the buffering on cricket games if I don't watch them through a live channel

• 
  Dean Heywood (@heywood_dean) reported 7 minutes ago

  @Optus absolutely **** service on live chat. App clunky and won't load the page I need. Not impressed.

• 
  Melissa Sweet (@MelissaSweetDr) reported 17 minutes ago

  Day 7 of internet outage, thanks for nothing @Optus. Mind-blowing that you gave no notice of this significant disruption. The $50 credit that you offered after we raised concerns really doesn't cut it. Who should we send our invoice to for compensation?

• 
  Sally O'Donnell (@o_donnellsally) reported 20 minutes ago

  @Optus you were working on a fault in Balgowlah hts yesterday - said it was fixed but internet has been dropping in & out all day - trying to watch the rugby & internet keeps dropping out - any suggestions as service normally ordinary but you are excelling yourselves tonight

• 
  Optus (@Optus) reported 21 minutes ago

  @theo_troy Sorry to hear about your Optus service issue, Troy. Can you please direct message us to confirm which service is this in regards to? I mean your mobile or NBN home internet? Kartik

• 
  Wetherby2019 (@wetherby2019) reported 21 minutes ago

  @MelissaSweetDr @Optus I'm with Optus and was cut out during a zoom call two weeks ago. No warning of service upgrades in Melbourne. Internet will be sluggish and unreliable until the 17th. Vague offer of compensation when queried.

• 
  Jason I (@jason_isaia) reported 24 minutes ago

  @joe_belf Hasnt been exciting to watch since the Dadi-Rukavystya days. I say that because the final vs sydney at optus stadium was the worst viewing game ever. Keogh on bench…