Optus outages and service status in Lenswood, South Australia

Problems in the last 24 hours in Lenswood, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G Town Jocka (@G_Town_Jocka) reported 6 minutes ago

  @Optus @alexblair_1 the app is overwhelmed. It isnt running at high quality and is buffering fix it

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  The Darklord (@TheDarklord76) reported 13 minutes ago

  @nachovonbaron @Optus Holy crap what? 🤯

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  Tams (@Sam83826561) reported 17 minutes ago

  @jobsta @SBS Cant even get the app to stream the game, reminds me of the massive Optus fail

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  Wayne Reardon (@WayneReardon) reported 19 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

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  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 22 minutes ago

  @FreoPope @TheRealDoc4 @freodockers yeah, seeing a lot of complaints about getting in. Glad I stayed home. Regional footy is good and all but it would have been close to a sell out at Optus without the issues.

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  ChillPilled (@MrGenXGuy) reported 23 minutes ago

  @Optus @nachovonbaron I need help. Due to a series of crazy events my foot is stuck in the toilet. What do I do?

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  WanderingFist (@WanderingFister) reported 25 minutes ago

  @killermattk 4th q at Optus last night Saints fan "COME ON TOMMMM" Me (Freo) . . . YEAH COME ON TOMMMM. Saints fan - You don't have a player called Tom. Me - Yeah I know but there's 50k of us in here and it looks like you need some extra support. Saints fan *Gets up and Leaves*

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  leon (not kin) (@doingwritebyme) reported 27 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

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  Francis McF (@FrancisMcF1O) reported 29 minutes ago

  Telstra MVNOs ████████████ (higher cost) Optus MVNOs ██████░░░░░░ (mid-range) Vodafone MVNOs ████░░░░░░░░ (cheapest) Conclusion: We pay more because only one network actually works.

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  まどか27卒 (@survivejp_0423) reported 29 minutes ago

  @Optus I have been trying to contact support regarding unexpected OPTUS PREPAID charges but have not received a response. Could someone please assist urgently?