Optus

Optus Outage Report in Lenswood, Adelaide Hills, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lenswood, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lenswood, Adelaide Hills, State of South Australia 09/07/2024 19:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lenswood, Adelaide Hills, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Phone
AustraliaAdelaide Internet
AustraliaAdelaide E-mail
AustraliaAdelaide Phone
AustraliaAdelaide Wi-fi
AustraliaAdelaide Phone

Community Discussion

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Optus Issues Reports Near Lenswood, State of South Australia

Latest outage, problems and issue reports in Lenswood and nearby locations:

  • gcov5 gcov (@gcov5) reported from Adelaide, State of South Australia

    Optus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...

  • iammrdom dynamic island dom (@iammrdom) reported from Adelaide, State of South Australia

    Seems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.

  • winsordobbin Winsor Dobbin (@winsordobbin) reported from Adelaide, State of South Australia

    @Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    @NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • LizzieGeddes ArchiesMum (@LizzieGeddes) reported from Adelaide, State of South Australia

    @MFWitches @Optus Well pleased to say I have never liked them so lucky this time!!! Gladys says it all and the smug insensitive ignorant CEO. Both a disgrace and disappointment

  • bow55213735 John Bowman (@bow55213735) reported from Adelaide, State of South Australia

    @Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!

  • iammrdom Mr Dom (@iammrdom) reported from Adelaide, State of South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • StaceySparrow10 Stacey 🇵🇸🇺🇦 (@StaceySparrow10) reported from Adelaide, State of South Australia

    @Kanga561 Majority of my details have changed since then luckily but it's bloody stressful isn't it. I hope you don't get too much trouble from it. It's absolutely bullshit. I had it happen with optus, now this. It's beyond a joke.

  • kellyy1009 Kelly (@kellyy1009) reported from Adelaide, State of South Australia

    @Optus None of this helps. You couldn’t help me when it happened last year and I don’t doubt the answer will be the same again tomorrow. What the app says vs what my phone settings say are two completely different things.

  • harryxroyalty Lady M 💫 (@harryxroyalty) reported from Adelaide, State of South Australia

    @Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

  • phileboy11 Philip Downes * (@phileboy11) reported from Adelaide, State of South Australia

    Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

  • adriankhall AKH 🇦🇺 (@adriankhall) reported from Adelaide, State of South Australia

    @Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

  • davemc David McCandless (@davemc) reported from Adelaide, State of South Australia

    Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked

  • 0leaveitalone0 Chrissy Cruise (@0leaveitalone0) reported from Mount Barker, State of South Australia

    @GlobalCTZ @9NewsAUS @Optus they said if you've been a customer any time from 2017 i think

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • StephenB_adl Stephen Blakeney (@StephenB_adl) reported from Adelaide, State of South Australia

    I spoke to @Optus about cancelling my service and part of the package to keep me was a 12 months subscription to Equifax - so wait, do I need it or not? I don’t think it should be an optional extra 🤨

  • STEVEFI14205588 STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, State of South Australia

    @sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    @chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • paulnudeisbest Living life naked (@paulnudeisbest) reported from Adelaide, State of South Australia

    After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    Online licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BarelyHumanoid Barely Humanoid (@BarelyHumanoid) reported

    So. I take it Optus NBN has shat itself, nation-wide, rather than just across Victoria? Given the number of outages reported, and the outage map looking like an early 2020 covid exposure map… #optus #nbn #outage

  • HornerHamilton Hamilton Horner (@HornerHamilton) reported

    @Optus It occurs to the whole suburb. All our neighbors have similar issues. Not dealing with tech support. Sick of doing it. Just gonna make the switch to people who don't take the piss and are upfront and honest

  • Optus Optus (@Optus) reported

    @hashtagsammies Hey Sammie, that's not good to hear. Have you spoken to our 24/7 Tech Support on the Optus App yet? If so, please send through a DM with the reference number provided and we will follow up with you -Quade

  • ethanXwaves Ethan (@ethanXwaves) reported

    @epistemophagy The Optus app used to let my pay for my service directly from there. Now it seems that I don't have that option, and I have been "overdue" because I didn't have the fund in my account when they chose to direct debit. (I usually transfer money over)

  • JimmyB52 Jimmy Boo! 52 (@JimmyB52) reported

    @BIONICPRIME @CookieBoy101 Full circle! Should be packaged with him. Call him…Optimus Minor? Leader 1? Hi-Q? Roller? Optus Pexus? Elita-1’s child support check?

  • reffrey_willis Whatchyoutalkinbout Willis (@reffrey_willis) reported

    @xssfox I'm getting about one every other day and am on Optus network

  • BethMcM42246864 Beth McMillan (@BethMcM42246864) reported

    @optus your streaming service is so bad in regional nsw … I’m thinking of buying a buying a pianola as long term solution #badservice #takesthemoney

  • CesarRoberti Cesar Roberti (@CesarRoberti) reported

    @TammyWolffs @AstonhamJack @Optus If you’re happy with the service there is no need to change. Nowadays all customer service calls everywhere go through the automated screening first, which is very annoying.

  • ppokneb Benjamin Kopp (@ppokneb) reported

    Kingston in Australias Capital City must have the worst cellphone reception. Unable to make or receive calls. That’s not something one can expect or tolerate in a nations capital! @Optus @VodafoneAU @Telstra Do better!

  • TammyWolffs Tammy (@TammyWolffs) reported

    @rgpask @Optus Thanks Robert. I'll see how I go. I'm actually more annoyed at all the time wasted than I am in the actual response. I kinda wish that instead of spending hours not resolving my concerns, they just told me straight up that they can't/won't help. Might be better to cut my losses.