Optus Outage Report in Lenswood, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Lenswood, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (54%)
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Phone (18%)
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E-mail (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Lenswood, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
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 Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Total Blackout | |
| Adelaide |
Total Blackout | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Lenswood, State of South Australia
Latest outage, problems and issue reports in Lenswood and nearby locations:
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Allambie_Girl
(@smyth_rosa) reported
@UrbanWronski @Biggy1883 Gladys is with Optus. They have serious recruitment issues.
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Justin Thiessen
(@JustinRThiessen) reported
Did you agree to the non-mandatory conditions in the phone service contract? Or did you tick the box labeled "Optus Out"?
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M.Redgrave
(@GravRed) reported
Speaking as an Optus customer, I am so glad that Fletcher or Fifield are not responsible for dealing with this problem. Unlike O'Neil, they would have been acting as an extension of Optus PR & figuring out ways of shovelling money at the telcos to "solve the problem". #abc730
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Laughatsaltygeelong
(@Laughatsaltyge1) reported
@MoarToast @Optus I have nothing but last time i gave them id was just over 20yrs ago so doubt i have any issues my name my addy and my number is nothing anyone else cant get anyhow
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Marese ~ Now we breathe
(@MareseCarver) reported
@EmergencyBK Impressive interview on @abc730 , Optus have offered support at her request
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Coach Angst
(@angst_coach) reported
@Optus hi last nights football 2 channels had the commentary working ok . Other channels they did not . Is this normal or *** there a issue ?
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Externallylaws
(@externallylaws) reported
@MoarToast @Optus Me neither but I never gave them my ID nor bank account details.
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Clément Canonne
(@ccanonne_) reported
Joke's on you, Optus, I never had a driving licence for you to lose. #privacybreach
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Glen Codes 👸🏻💐
(@GlenCodes) reported
It is highly likely numerous developers were working on or using that @Optus platform. So the serious question here is why did no one there flag the issue that the test platform did not have even the most basic of security to lock it down if it was on the net. Systemic failure.
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Adam Bednarczyk
(@AdamNBednarczyk) reported
@naveenjrazik @OzKitsch … Why? I’m not a Optus customer but Josh Thomas in those ads were actually eye-catching.