Optus outages and service status in Lenswood, South Australia

Problems in the last 24 hours in Lenswood, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Labs (@jnj_pro) reported 8 minutes ago

  @Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.

• 
  Bardy Bigglesworth (@BardyBiggles) reported 11 minutes ago

  @VibewireCentral What is the business case for 6G? Can we get rid of our non services and only run on the radio network? @Optus

• 
  Optus (@Optus) reported 12 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

• 
  Sophie ❤️// red (unhinged version) (@rootsndreamland) reported 13 minutes ago

  @aidancellini4 @zerohanger I have never once seen a game at optus (or any other stadium) sell tickets for $35 unless you’re a child lmao

• 
  Dave (@Dave87990998) reported 15 minutes ago

  All areas zero today not even finals week ur struggling from next month finals wtf ur going to do loss all straight and out of grand finals even u win and play grand final ur just **** no use outside Optus stadium @freodockers

• 
  rach (@rachael18536941) reported 17 minutes ago

  @6bretto9 I’m worried hawks won’t go deep in the finals as the first game for us if we stay 4th we have to play Freo at Optus and that sucks

• 
  p 🪩 (@sideyisthegoat) reported 19 minutes ago

  feel like pure **** just want to be wharfie-timed at optus stadium

• 
  Optus (@Optus) reported 19 minutes ago

  Thank you for contacting us and highlighting this issue. I'm sorry to learn that you're having trouble activating your service. If you can find someone to share their hotspot with you or access free Wi-Fi, you can download the Optus App to resolve this. If that's not feasible, an Optus representative will be available in-store to help you sort this out. - Robyn

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 27 minutes ago

  @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone

• 
  Optus Help (@optus_help) reported 35 minutes ago

  @tazmancblue Hi Paul, I'm sorry to hear you're having trouble trying to Message us over the My Optus app. We haven't received any reports or are aware of any issues that could be affecting the My Optus app at this stage. So that we can investigate this issue further, could you kindly send us a DM with more information? -Nic