Optus Outage Report in Lenswood, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Lenswood, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
Live Outage Map Near Lenswood, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Wi-fi | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet | |
| Adelaide |
Phone |
Community Discussion
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Optus Issues Reports Near Lenswood, State of South Australia
Latest outage, problems and issue reports in Lenswood and nearby locations:
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Krys Rocketman 🚀🌕
(@KrysRocketman) reported
Be spontaneous! Never do the same thing twice! For example, in the past three days Optus has told me that unlocking my phone will take 20 minutes, 4 hours, 24 hours, another 24 hours, usually 4 hours but in my case another 2 business days, and finally, 5-10 business days.
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Sharon Single (O’Keeffe)
(@agronomy_sharon) reported
@jakeonfarm @Telstra @D_LittleproudMP The one that gets me is Telstra (and Optus) up-selling home data packages via hopspot, rather than encouraging customers onto Sky Muster Plus to take the pressure off their already strained rural network and to give a secondary phone backups with wifi calling.
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Ali
(@Aloush313_) reported
@optus cuz dont worry about the euros fix my internet ffs its 2022 and i cant get proper coverage
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Cee
(@ausceecee) reported
@Optus is your customer support app not working?
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James Durkin
(@jedurkin1) reported
@toubelei 2018 has a little to do with it and the fact we’ve never beaten them at Optus stadium and that round 22 2019 game too
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JJ
(@jj_1989olympic) reported
@OptusSport Just woke and heard about the Christian Eriksen incident. I can’t believe you thought that moment was an appropriate time insert a TAB gambling AD on the on-demand feature. Opportunistic much? Absolutely disgusting. Shame on you. #disgusting #optus @tabcomaumedia
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Michael Ireland
(@irelanderm) reported
I have to say, Optus pausing the coverage following the Eriksen incident to show us a betting odds update was pretty shameful
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@hganjoo153 2018 cycle is a broad brush. The wickets in Australia in 2018-19 were flat & slow, except at the Optus Stadium. Plus, BCCI refused to play under the lights in Australia. In South Africa & in England, yes.
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Kristian Dwyer
(@kristiandwyer) reported
@BeccaHayne This is more in the boat of the on-site director. I feel for the Optus team who were probably thrown under the bus. They're probably as shocked as we are, especially poor Sorensen :(
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Hawnty
(@HawntyVGC) reported
@SilensumPKMN Yeah 100% never good to see things like that happen but really need better response from broadcast crews like the BBC and Optus to limit this **** from traumatising people