Optus outages and service status in Lenswood, South Australia

Problems in the last 24 hours in Lenswood, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  israelsgospelic (@israelsgospelic) reported 29 seconds ago from Gold Coast, Queensland

  Optus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions

• 
  Lucky Phil (@phabfish) reported 33 seconds ago

  @Optus why are you charging me roaming charges (we're in Bali) when I never requested it, my mobile data is off, and we only use WiFi?

• 
  John Cas (@moresunshine_1) reported 3 minutes ago

  @OMGTheMess The problem is, if the Libs got in whilst that program was being rolled out: today's batteries would be replaced with traditional car batteries, older inverters would be used, they pull ye ol optus cable and repurpose it for electrical wiring. Solar replaced with wind etc...

• 
  David Horrocks (@DavidHorrocks1) reported 3 minutes ago

  @optus_help My mobile broadband internet in Eagleby is struggling at 0.21 mb per sec. I can’t even check network on Optus app. Poor internet is regular in my area. Is there any possibility that one day Wireless might be available?

• 
  Erynn (@payneerynn) reported 5 minutes ago

  Well done Optus, no service for two days while they update their network, and possibly won't return until the 17th - Tuesday.

• 
  🇦🇺 AUS Silverback 🇦🇺 (@NRLSilverback) reported 5 minutes ago

  @MarkoMatvikov Got rid of Optus a while back for the sole reason that their customer service, both over text and phone, are utterly incapable of speaking English. It would have been funny if it wasn’t such a pain in the arse to deal with.

• 
  Lion Heart 🦁💜 (@leesa_heart) reported 7 minutes ago

  Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵

• 
  Tony Chatham (@tony_chatham) reported 15 minutes ago

  @optus Why are your call centres almost impossible to deal with? I’ve just wasted thirty minutes hearing excuse after excuse that your out -sourced staff are very busy. For a 'service' organisation, this isn’t good enough😡

• 
  Hannah 🌸✨ (@__hannahsempre) reported 17 minutes ago

  Sorry???? Ive NEVER seen this at optus???

• 
  Paolo M (@PaoloMalicse) reported 17 minutes ago

  @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?