Optus Outage Report in Lenswood, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Lenswood, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (7%)
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TV (2%)
Live Outage Map Near Lenswood, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Lenswood, State of South Australia
Latest outage, problems and issue reports in Lenswood and nearby locations:
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Rachel Black
(@RachelBlack2009) reported
from
Adelaide, State of South Australia
@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.
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paz
(@ianparry9) reported
from
Adelaide, State of South Australia
@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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AKH
(@adriankhall) reported
from
Adelaide, State of South Australia
Dear @Optus, the Internet service in the Magill (SA) area over the past 3 days has been averaging dial-up speed... Not impressed! 🤬🤬🤬
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Robert
(@Bobbyt_54) reported
from
Adelaide, State of South Australia
@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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anthony ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Fez
(@Fez_HK) reported
@ACHES It shouldn't it's the worst cod ever made and the optus team comp sucks *****
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Kevin de Wit
(@kevinjdewit) reported
@Telstra Should I start thinking about having two phones one on Telstra and one on Optus or Vodaphone for safety instead of relying solely on Telstra to provide my service?
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TrudyH
(@Todayin2020) reported
@TelstraAU new business model - hold customers hostage. Been waiting since 18 Jan for my number to be ported to @Optus. Poor Telstra complaints officer calls me every 3 days to let me know it 'hasn't been processed yet'...hostage taking the new attempt to stem the flow. Classy
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Patrick Martin
(@pjournomartin) reported
UPDATE: Telstra & Optus mobile service is back.
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Optus
(@Optus) reported
@harryfocas @OptusSport Hi Harry, sorry to hear about your Optus Sport issue. Can you please direct message us to confirm how are you watching Optus Sport on TV, I mean via the Fetch box, app on your smart TV, Chromecast etc? Kartik
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Renee Baker
(@ReneeBa73851490) reported
@MyRepublicAU Working Day 8 of no Internet. Total 10 days. You still haven't managed to sort it out. Try to connect NBN with @optus. They say you still hold the line. Which you say don't. You rejected a connection for service on 2 February. Riddle me this. Fools.
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Richard Edwards
(@richardmelb05) reported
Optus message section of the optus app is bad today, I say something to an optus person and I don't get a response or it's a very slow response to what I ask. I am going to have to ring optus to speak to a person
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Arthur
(@Artur44939535) reported
@stream_locator @JustNathanD @ScrewUnhinged You still do not support Optus Sport despite of announcing about supporting it on July 2021. You have not done nothing yet.
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Simon 🐔🐔🏆🏆🇦🇺🇦🇺
(@Si64si) reported
@Optus And this makes no sense..Ridiculous that one stream is charged yet mobile is not I have been going through this with optus for 3 days Now I’m told my case won’t be dealt with till Tuesday 11 years with internet many more with mobile I’ll be looking elsewhere POOR FORM OPTUS
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Loki in Oz
(@Loki_in_Oz) reported
@Kate3015 Albo, as NBN minister, got a report from NBNCo detailing delays, cost over runs, cost of upgrading the Optus network they bought for too much $. Election coming up, Albo sat on it. Lost election, then blasted NBN minister Turnbull for the shambles that NBN had become.