Optus Outage Report in Lenswood, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Lenswood, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (15%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Lenswood, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
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 Adelaide |
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| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Wi-fi | |
| Adelaide |
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| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Lenswood, State of South Australia
Latest outage, problems and issue reports in Lenswood and nearby locations:
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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mark ryan
(@ruaryan) reported
@Optus Hi @optus, the phone number in the article does not take calls. The phone line simply goes dead. Any other way to help?
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peteatkorogoro
(@peterhull55) reported
@oldlillipilli @FlickReynolds @Optus We are living in a duopoly . Telstra put mine up by $10 recently to pay for “extra service” “shifting me to a new plan” the benefit was 5G which I can’t receive on my phone and is not in my area. 🤬
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Jessica
(@jessica_wilson) reported
@vicrollison @_annamurdoch @Optus wait - i need to know are you pro or against Optus on this issue? Sorry lol
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Optus
(@Optus) reported
@isDankey Sad to hear that, Ray. Has this been happening on a specific browser or any browser you use? How about on a different device? Does the issue replicate on the Optus app as well? Kartik
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John West [TUNA]
(@Caitybahhh) reported
@fueledbyamy @Optus Hey yeah. I just checked mine it’s going up $4. I don’t even get phone service inside my apartment. Great that they’re giving me an extra 20g of data but I don’t use what I already have. I can’t even drop down my plan
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
@myronmy9 @Tiger2047 @Optus Look if you don't burn through a lot of data, even the 12 month prepaid plans from Optus/Telstra, or their resellers like Boost/Coles/etc aren't bad - and hey, you've prepaid and locked in that deal for 12 months :-)
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice
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Anna Murdoch
(@_annamurdoch) reported
@Optus families are struggling to afford rent, food, and utilities. I hope you wisely rescind your email, it’s a bad time to be asking anyone for extra money… Especially when CEO of Optus Kelly has such an exorbitant paycheque to afford the Vaucluse lifestyle? Huh 🤔
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
@Firedingo @Muted79 No, the plan is separate to the device repayments -device repayments are interest free over 12/24/36 months. The plan part is still month to month, which is why you can change it (move it up, down etc) and Optus can change it ($$$, extra GB, etc) - without affecting repayments.
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Jessica
(@jessica_wilson) reported
Does anyone have an alternative phone service that doesn't support **** face @Optus with comparable prices? #optus #fuckoptus #auspol also **** gladys.