Optus Outage Report in Lenswood, Adelaide Hills, State of South Australia
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Lenswood, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (37%)
-
Phone (30%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Lenswood, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Lenswood, State of South Australia
Latest outage, problems and issue reports in Lenswood and nearby locations:
-
stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
-
Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
-
christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
-
christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
-
Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
-
Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
-
Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
-
Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
-
Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
-
Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
-
Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
-
Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
-
Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
-
Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Phillips
(@iMarkPhillips) reported
Sadly @telstra Support, Complaints and Porting were stupendously bad at solving their own problems. It was only through kind efforts of personal contacts inside of Telstra that a solution was found. Thank you to those contacts and @Optus for your patience and support.
-
oppsfnt
(@oppsfnt) reported
Optus is so ******* **** holy
-
Dr Dunning Kruger
(@_TheOtherHoff) reported
@MichaelSmyth_ @NBN_Australia @Optus Not today, but a power outage 1km away yesterday meant I had no NBN from 9-3. Awesome technology. Great for WFH.
-
Tiffin Fiona 🥟🍒🧀🍷
(@TIFFINbitesized) reported
@SteveMolk Have & pay for Netflix. Have & pay for Optus NBN which gives us Fetch, which means EPL games. Have a 1 year trial of Apple TV. Frigging terrible. Have used it once.
-
Bob Kerr
(@bobdownunder86) reported
@Optus I’ll be honest, never had a better internet connection since getting this, it’s about 100 times faster than my old NBN connection
-
シップ 🇹🇴⁷
(@ACINPRY) reported
@0usernamesleft_ Apparently its a range of banks that have this issue atm 😭 literallt thought it was optus not letting me login lmao
-
Peter
(@nutwals) reported
@Optus any NBN issues in Geelong? Been offline for about 4 hours but no report of an outage on either your site or the NBN website.
-
jsr.visuals
(@JsrVisuals) reported
from
Sydney, State of New South Wales
@Optus seem to be having issues with mobile internet in sydney, why suggestions ?
-
Lifeform Networks
(@lifeformnetwork) reported
@JudyLewid @gomoau It all comes down to user perception. Fast for you may be slow for others. At least in my circle, it's a popular opinion that Optus cheap out on bandwidth.. Personally I've chopped and changed many times over the years and the Optus Sim always fails to deliver.
-
jade the burger slayer
(@sheslaysburgers) reported
@Optus You have the worst customer service I have ever seen. We paid our bill- money that is YOUR error and you STILL won’t connect our phones. Now my son cannot go to school because his childcare cannot contact me in an emergency. You’re disgusting.