Optus Outage Report in Lenswood, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Lenswood, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Lenswood, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
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Community Discussion
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Optus Issues Reports Near Lenswood, State of South Australia
Latest outage, problems and issue reports in Lenswood and nearby locations:
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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SwanniesFan1972
(@Fan1972Swannies) reported
@pm4pmIV @Optus They absolutely are. Sorry for your loss - I advise from the same recent experience - lost my step dad on New Year’s Day, but he was my dad in every way. If you’ve got his number and can cover two factor authentication the aldi solution is ideal. Optus dealt with!
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Monkey.Duke
(@munkeyduke) reported
@Optus Hey just thought you might want to know - there's a Norton Anti-virus Phishing scam conducted using a number on your network - +61 3 9028 8943 Please investigate and disconnect to avoid serious damage to someone else.
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Carl Rayson-theresnobodyherebutuschickens
(@Twodogs1964) reported
@StrayDog67 Yes I do. So what's the problem the Optus Fetch is causing. Please and thank you.
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𝖘𝖔𝖓𝖎𝖈𝖆𝖎𝖉𝖘
(@SONICAIDS) reported
8 days without internet, phone or fetch. @optus what is going on? your customer service is a joke
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sammykins
(@thesammykins) reported
@HYP3RSTRIKE At the very least, PayTo SHOULD help fix a lot of these issues but ultimately Optus are not quick to adopt new technology and practices to the point where it's rough for me to say, Telstra and every other carrier is more worthy of your money now which is wild to say.
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Gillian OShaughnessy
(@GillOshaughness) reported
@Optus hi - i am overseas & trying to renew my international roaming through my Optus App which I’ve been doing w no issue since Dec. My app now says I don’t have an acc but I do, it won’t log me in & I can’t access help w/out logging in but it wont let me log in.
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MVFC_Trey
(@MVFC_Fan4Life) reported
@AliG4803 I just use illegal streams. Never pay money to watch that ****. Optus Sport needs Champions League
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Anup W
(@anupelectro) reported
@amaysimAU @Optus hopeless network at IKEA Adelaide. Such a prime location doesn't have required capacity. Unable to make calls and browse internet.
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SwanniesFan1972
(@Fan1972Swannies) reported
@pm4pmIV @Optus If you have his phone and number just port it to another carrier on a prepaid plan eg aldi mobile, and then let it be when the credit runs out. Eventually when the number is inactive long enough it will end. Better if you could get decent service from Optus, but that won’t happen
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Alistair G
(@crashloaded) reported
@Optus when will service be restored in varsity lakes 4227? No mobile or home wireless internet whatsoever....