Optus Outage Report in Lenswood, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Lenswood, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lenswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (34%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (3%)
Live Outage Map Near Lenswood, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
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Community Discussion
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Optus Issues Reports Near Lenswood, State of South Australia
Latest outage, problems and issue reports in Lenswood and nearby locations:
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Paul Mizzi (@returnofsmith) reported from Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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stratEG by wade (@stratEGbywade) reported from Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Leith Gourlay (@LeithGourlay) reported from Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Teresa LaRocca (@effielarocca) reported from Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Weng Wong (@wengywong) reported from Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Susie 🌹 (@suechook) reported from Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Susie 🌹 (@suechook) reported from Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Sian Walden (@sian_walden) reported from Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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John J Girvan (@johnjgirvan) reported from Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Weng Wong (@wengywong) reported from Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Keegan J. Sard (@keegansard) reported from Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Weng Wong (@wengywong) reported from Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nez (@Nez26682123) reported
@Optus NBN outage in Yagoona since 7am this morning, what’s going on?
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Yeah Nah mate #VoteLNPLast #FreeJenny🕯 (@janine_mcmahon) reported
@BevanShields Not surprised in Inverell Optus currently having mobile phone outage again again with no notice, no recompense, longest was 3 days of no signal
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Optus (@Optus) reported
@hughmaine1 Hi there, due to severe weather across parts of NSW, some Optus customers may experience issues with their NBN, mobile call, text and data services. Our Network Team are monitoring to ensure continuity of services & connectivity for customers where possible - Nard
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hughmaine (@hughmaine1) reported
@optus Optus internet hasn't been working for me all day. Can't get through on phone line and no one answers me on the app. I'm meant to be working. Your outage page doesn't advise that there is an issue but I know others here at 2450 also have no internet. Can we get advice pls?
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Jamie Hevia (@JamieHevia) reported
@Optus hi guys. I’m rose bay. How long is the Internet going to be down for?
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Don't Mess With Tess💉💉💉 (@NomessTess) reported
@Optus I can't make the network status work. Everyone else in my building with Optus is fine!
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Ban-Foo Leong (@BanFoo_) reported
@Optus Hi, I’ve been experiencing a very slow and intermittent internet service on my Optus NBN connection, since 10.30am this morning. I’m located in the Inner West Sydney area. Please let me know when the problem will be fixed and running properly.
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Melody Lord (@MelodyLord) reported
@Optus Do you think you could make it any more difficult for me to report an NBN outage? I am jumping through all your hoops but I haven’t actually got to the point of reporting the fault yet. I just want to tell you that the internet is out at Five Dock NSW.
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zawy (@zawyD) reported
@Optus My internet hasn’t been working all morning and i’ve been waiting for an hour on messages for someone to respond i tried calling the line cut out.
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Alex Spillett (@alex_spillett) reported
@_giorgopoliti_ @MelodyLord @Optus Also no service in 2526 either…