Optus Outage Report in Mylor, Adelaide Hills, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Mylor, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mylor, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Mylor, South Australia
The most recent Optus outage reports came from the following cities: Adelaide, and Mount Barker.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 22 hours ago |
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Phone | 2 days ago |
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Total Blackout | 15 days ago |
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Phone | 16 days ago |
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Phone | 22 days ago |
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Internet | 29 days ago |
Community Discussion
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Optus Issues Reports Near Mylor, South Australia
Latest outage, problems and issue reports in Mylor and nearby locations:
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South AustraliaHey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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John J Girvan (@johnjgirvan) reported from Adelaide, South AustraliaOptus now send videos in their email to help you understand your bill #sloptus
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South AustraliaAsked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Weng Wong (@wengywong) reported from Adelaide, South AustraliaBeen with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Brenda Holmes (@bholmes8482) reported@DanielAndrewsMP @Optus there is a bigger problem than you realise Daniel pensioners have to show this company birth certificate, bank card, Medicare card, pension cards, that I believe is a big boo boo, Oh and by the way they took all of my husbands details
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Spikeyhair (@AnnieWyer) reported@domknight @NigheanEilidh @Optus We were always given the impression by Governments that companies were not to store personal information. It applied to credit cards, but never for 100 point ID applications…it’s only now that we find out about this…??
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💧Murray Wayper (@murray_w) reported@PatsKarvelas please look at the retention laws the lnp brought in. Companies have been required to store ID because of draconian legislation. While the circumstances are terrible for optus, the reason they had it was because of lnp laws
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Richard Droofus (@RichardDroofus) reported@VictorDominello @VictorDominello a reminder that for 99.9% of Optus customers the card number was never stolen. Your big idea to change the card number (which wasn’t breached) but not the licence number (which was breached) is bad policy and will cause complacency without lowering risk profiles
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Taylor Avery (@TaylorAvee96) reported@Danwheels @Optus Sorry about that but 247_CYBERSECURITY_SERVER on Instagram can help you retrieve your account, He did mine successfully.
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Joel (@6J7) reported@domknight @Optus Dom, i haven’t read the replies so this may already have been said: cryptographic key signatures solves the problem you’ve described.
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Peter Taylor (@PeterTa12617068) reported@PeterWMurphy1 @abcnews Regardless of prior relationship with Optus, wtf was he thinking. Also seems to be an excessive amount of data being put at risk by these companies, Medicare, passport and Drivers license!
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nick shewring (@nickshewring) reported from Brisbane, Queensland@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
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Vivienne Moyle (@LostinParkville) reported@abcnews Just watching the abc this morning - re monitoring service offered, Optus has given me a code to access twice and it has failed both times, now I’m waiting on their complaints system for that as well as the day breach and still no monitoring!
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ian_atheist 💉💉💉💉, Long black thanks. (@ianinindo1) reportedSo the blowtorch is still on Optus for stuffing up so many lives by loose data security, in no small part attributable to the incompetence of the idiot ******* whilst he was Minister- no comment on what Telstra is doing to assure us same won’t happen to them & their customers ?