Optus Outage Report in Mylor, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mylor, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mylor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (70%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Mylor, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
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| Adelaide |
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| Adelaide |
Internet | |
| Adelaide |
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| Adelaide |
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| Adelaide |
Phone |
Community Discussion
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Optus Issues Reports Near Mylor, State of South Australia
Latest outage, problems and issue reports in Mylor and nearby locations:
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mary-Anne
(@Maryanne_Mac44) reported
I cannot believe that Optus don't know how this happened and obviously DON'T KNOW HOW YO FIX IT.
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Edward Lovelock
(@LovelockEdward) reported
@strangerous10 Bloody oath. As an Optus customer I’m really wondering how this could have happened. Seems to be a smoke and mirrors response - look over there, nothing to see here. Wtf!
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OBBY
(@OBBY001) reported
@WayneLongbottom @Hugh_96 @Optus Optus have categorically denied human error within their IT network was responsible. We will see!
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Pat Norman
(@pat_norman) reported
from
Sydney, State of New South Wales
My partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.
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darkfoxx
(@darkfoxx8) reported
@Optus Why were you holding onto passport and driver's license information? Never needed to use that info when calling for Optus support?
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Jess
(@Jess_ms) reported
@Hanga87723400 @redruby17 @Optus I left about the same time after a number of issues too and hoping to not be caught up. Don’t trust them to notify me if I am though.
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Cat Eyes ☘️
(@EilishCatEyes) reported
@LovelockEdward @ezzarelli @strangerous10 What tangible use is class action? If a bad actor gets loans in your name etc - and you find out about it - the onus will be in you to prove it was direct result of Optus breech. That sounds simple but I'm betting under the law it won't be.
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Optus
(@Optus) reported
@niamhdonohoe Hi Niamh, sorry to hear about your mobile connection issue. Can you confirm if you changed and inserted your Optus sim card in the phone since your return? Did you do manual network selection while you were overseas? Kartik
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Bee
(@berniebern) reported
@Jarryd_Bridges @patrickkeneally I worked for Optus for over 15 years and just recently contracted for them. They are a shambles compared to what I remember. This would never have happened under POS management and leadership.
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🌿Bree🌿
(@BreezieLT) reported
@JustJul77588855 Oh bloody hell Jules! Damn. I don't see anything in there that says what Optus are doing to rectify the situation? Did they say anything more? Like what steps they'll take so it doesn't happen again?