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Optus

Optus outages and service status in Oaklands, South Australia

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Oaklands, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Oaklands, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oaklands, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oaklands, South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Wi-fi 20 days ago
Adelaide Internet 1 month ago
Adelaide Phone 2 months ago
Adelaide Wi-fi 2 months ago
Adelaide Internet 3 months ago
Adelaide Wi-fi 3 months ago

Community Discussion

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Optus Issues Reports Near Oaklands, South Australia

Latest outage, problems and issue reports in Oaklands and nearby locations:

  • Ashaheem
    Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • RachelBlack2009
    Rachel Black (@RachelBlack2009) reported from Adelaide, South Australia

    @Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

  • iammrdom
    Mr Dom (@iammrdom) reported from Adelaide, South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • kellyy1009
    Kelly (@kellyy1009) reported from Adelaide, South Australia

    @Optus None of this helps. You couldn’t help me when it happened last year and I don’t doubt the answer will be the same again tomorrow. What the app says vs what my phone settings say are two completely different things.

  • miriamsilva595
    Miriam Silva (@miriamsilva595) reported from Adelaide, South Australia

    Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • suechook
    Susie 🌹 (@suechook) reported from Adelaide, South Australia

    @Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since

  • pe1erhowell
    Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia

    @jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    Online licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.

  • harryxroyalty
    Lady M 💫 (@harryxroyalty) reported from Adelaide, South Australia

    @Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

  • ABlueSkyandaCoo
    christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia

    @Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.

  • stratEGbywade
    stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia

    @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

  • STEVEFI14205588
    STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, South Australia

    @sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?

  • LisaLemon09
    Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia

    @actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.

  • nartazartaz
    natasha alexandra w (@nartazartaz) reported from Adelaide, South Australia

    @Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

  • effielarocca
    Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia

    @Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    @chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly26552573
    Kelly (@Kelly26552573) reported

    @blu_boys @Optus Switch to Amaysim. Half the price still on the Optus network. You can take your phone numbers.

  • FreoLou
    FreoLou⚓🤘🛫⚖️ (@FreoLou) reported

    @KateBartlett34 @freopics_ @freodockers I think it will be more about the ladder for them especially with Tex playing away from home but either way I never think any game is a given. We do not have to win it but I hope we keep our Optus record alive for sure.

  • GibberCapital
    GibberishCapital (@GibberCapital) reported

    @ellensandell The data centres are built by Australian companies you utter imbecile. Do you have problem with data centres built by Goodman? NextDC? Used by Telstra? Optus? Vodafone? How are you such a ******* simpleton?

  • AntoBeck
    Anthony Beckhouse (@AntoBeck) reported

    Data Security seems to be a major problem in Australia. How about I just hand my data over publicly and be done with it? @Optus @originenergy #DataSecurity

  • Fantasy_H2H
    Fantasy H2H (@Fantasy_H2H) reported

    @kent_hodder @BurgerBoys08 It's not just WC, it's Optus... OS Whitfield 59 OS Zorko 54 OS Roberts 78 OS Mills 75 Rnd 11 Houston had 43 against WC. JD 73, IQ 71, JH 65... OS is his third worst ground and WC are his 4th worst team to play against. Houston at OS 2025, 52 2023, 66 2022, 47 I dunno 🤷

  • SymonsYahoo
    Mark Symons (@SymonsYahoo) reported

    @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

  • endearinglwt
    tahlia (@endearinglwt) reported

    why ******** did optus charge my phone bill TWICE

  • Optus
    Optus (@Optus) reported

    @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

  • adrogdesigns
    A ROGAN THING (@adrogdesigns) reported

    @iisancs @Optus every two months? mine stops every Two hours, WTF @Optus im tired of this ****, one week will be ok, then next, every two hours it just stops working for for 10 minutes then start again, and its the neighbours having the same issue it s not just me, Dort ya **** out.

  • optus_help
    Optus Help (@optus_help) reported

    @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon