Optus Outage Report in Oaklands, Marion, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Oaklands, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oaklands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Oaklands, Marion, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
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Optus Issues Reports Near Oaklands, State of South Australia
Latest outage, problems and issue reports in Oaklands and nearby locations:
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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anthony ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Rachel Black
(@RachelBlack2009) reported
from
Adelaide, State of South Australia
@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Robert
(@Bobbyt_54) reported
from
Adelaide, State of South Australia
@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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DanceForCthulhu
(@DanceForCthulhu) reported
@MikeCarlton01 Weird, I'm in Perth and with iiNet. No interruption to internet or email services (still receiving all the boxing day sale emails) for me but their website is down. As bad as everyone says they are, iiNet have been better than Telstra and Optus in my experience.
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jim🇦🇺🇬🇷
(@dama76) reported
@Optus Haha ok, I've been on the live chat help for almost 3 hours now they still got no clue. I'll dm you but in all honesty I just want a refund
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Paul Zavadlal
(@ZavaHandOfSteel) reported
@Optus Is your Customer Resolutions Team in Macquarie Park open for business? Tried to call them on 1300 301 889 but just heard background music playing for 31 minutes!
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PETA
(@Peta89269715) reported
@MattCavanough @MikeCarlton01 Totally agree re TPG. Tried Optus but their customer service left a lot to be desired and it took them over a month to NOT connect my NBN. Looks like you’re hinting at Aussie Broadband whose CS is second to none except when Optus upgrade their towers to 5G - nothing for 8 weeks
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The Pub Test
(@OVSauce) reported
@Optus NBN is down. On my lady’s 4G Vodafone. Happy.
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Freo ⚓ Pope
(@FreoPope) reported
@guidohatzis @TheSportsFreak Cancel the 5th Test in virus central, move everyone to a bubble in Joondalup. Give the players and families all 2 weeks in the resort, playing golf, swimming in the pool, eating at the restaurant, play the Test at Optus.
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Adrian Bourke
(@AdrianBourke5) reported
@ParamountPlusAU How much you continue to offer such a poor streaming service. No chance to rewind or pause Sydney game last night. Came in hone at half time but wanted to start watching from the start of the game. No option to do so. This is not acceptable in 2021. Stan✅ Optus✅ Kayo✅ Param❌
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halil mustafa
(@halil_mustafa) reported
@Optus Funny story...bit of heavy rain in Sydney & guess what..the @NBN_Australia service has died again! Here's a suggestion...I'll DM you the address & you arrange for your engineers to meet me on site to check the pits & see if they meet the expectations of $50billion+ of taxpayer $
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Jacqui
(@oiwtfm8) reported
@NBN_Australia Thanks. Already contacted you guys and Optus, there's an alert that there's an issue in our area just no ETA on fixing which is fair on an Xmas weekend
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Tracey- refined and kind. Yup it's possible! #ALBO
(@crumpetscalling) reported
@MikeCarlton01 even though I have never worked with iinet, the tech support **** is still the same. I assume the base provider is telstra or optus.