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Optus outages and service status in Oaklands, South Australia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Oaklands, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 2, 4:05 PM GMT+10.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Oaklands, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oaklands, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oaklands, South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Wi-fi 1 hour ago
Adelaide Internet 24 days ago
Adelaide Phone 1 month ago
Adelaide Wi-fi 1 month ago
Adelaide Internet 2 months ago
Adelaide Wi-fi 2 months ago

Nearby cities with recent reports

Adelaide

1 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Oaklands, South Australia

Latest outage, problems and issue reports in Oaklands and nearby locations:

  • laylaflynn13
    lAyLa (@laylaflynn13) reported from Adelaide, South Australia

    @Optus I just wanted to relax and watch Netflix for once and the internet is down wtf

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    @NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • saroadie
    Roy (@saroadie) reported from Adelaide, South Australia

    @Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

  • cjsheldon2012
    Christopher (@cjsheldon2012) reported from Adelaide, South Australia

    @SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @DougCameron51 Very Bad Moce,Optus!!So bad for business....

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS

  • sian_walden
    Sian Walden (@sian_walden) reported from Adelaide, South Australia

    @alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

  • ABlueSkyandaCoo
    christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia

    @Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit

  • ABlueSkyandaCoo
    christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

  • adriankhall
    AKH 🇦🇺 (@adriankhall) reported from Adelaide, South Australia

    @Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    @chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    Online licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.

  • bow55213735
    John Bowman (@bow55213735) reported from Adelaide, South Australia

    @Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!

  • miriamsilva595
    Miriam Silva (@miriamsilva595) reported from Adelaide, South Australia

    Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

  • STEVEFI14205588
    STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, South Australia

    @sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?

  • wengywong
    Weng Wong (@wengywong) reported from Adelaide, South Australia

    Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time

  • mselbyLFCSC
    Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia

    @BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NothanksNo4
    No thanks No (@NothanksNo4) reported

    @madwixxy SARAH IS OPPOSITION MINISTER FOR COMMUNICATIONS. LIKE MECHANIC WHO DRIVES CAR B4 AND AFTER PROBLEM NEEDS TO BE FULLY AWARE OF ACTUAL PROBLEM ANNNIKA SMELLS WE ALL KMOW HER AGENDA .TOO LAZY TO RETURN TO OZ RE OPTUS HER WORDS ABOUT TELSTA REFER TO HER TOTALLY HYPOCRITE .

  • BanFoo_
    Ban-Foo Leong (@BanFoo_) reported

    @Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!

  • BilsonhBilson
    Heather Bilson. (@BilsonhBilson) reported

    @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

  • wheat_slice
    liam (@wheat_slice) reported

    i’ve never even set foot inside optus stadium but why is vic media so hyper fixated on wharfie time but completely bypass the fact they have butter chicken loaded chips???

  • RazeBannon
    BRODA (@RazeBannon) reported

    @BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.

  • EaglestatsNW
    Eagles. Stats and random. (@EaglestatsNW) reported

    @WestCoastEagles so Milan derby at Optus. In what part of the oval are they going to situate the rather tiny pitch? And are they erecting seating on a surface that's already having problems?

  • brendan_kelly9
    Brendan Kelly (@brendan_kelly9) reported

    @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

  • ladsgeog
    James (@ladsgeog) reported

    @PGJohnson77 @Adrian_Arciuli @FIFAWorldCup Adelaide Oval and Optus are fine because AO is narrow and Optus has raised seats. Agree that the MCG is a very poor viewing experience.

  • SirMickW
    Mick (@SirMickW) reported

    Is #Optus NT #Darwin experiencing connectivity issues last few days ?

  • itsgoyimtime
    Supergoy (@itsgoyimtime) reported

    @JH_Otway_Ranges @FranMooMoo Hanlon’s Razor or whatever razor that states never attribute to malice that which can be explained by stupidity. Optus staff literally left a URL public that was supposed to be private and someone stumbled on it.