Optus outages and service status in Oaklands, South Australia
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Oaklands, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Oaklands, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oaklands, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oaklands, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 22 days ago |
|
Adelaide
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Wi-fi | 28 days ago |
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Adelaide
|
Internet | 1 month ago |
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Adelaide
|
Wi-fi | 2 months ago |
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Adelaide
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Wi-fi | 2 months ago |
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Adelaide
|
Phone | 2 months ago |
Community Discussion
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Optus Issues Reports Near Oaklands, South Australia
Latest outage, problems and issue reports in Oaklands and nearby locations:
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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natasha alexandra w (@nartazartaz) reported from Adelaide, South Australia@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
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Weng Wong (@wengywong) reported from Adelaide, South AustraliaBeen with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South AustraliaOptus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Leo James (@realLeoJames) reported from Adelaide, South Australia@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia@actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia@chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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dynamic island dom (@iammrdom) reported from Adelaide, South AustraliaSeems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South AustraliaAsked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Mark Donnell (@trck71) reported from Adelaide, South Australia@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Paul Mizzi (@returnofsmith) reported from Adelaide, South AustraliaThanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, South Australia@sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?
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Miriam Silva (@miriamsilva595) reported from Adelaide, South AustraliaTerrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Shahzad Siddique (@EngrMShehzad) reported from Adelaide, South AustraliaI’m not impressed by @Optus services. I wanna cancel the plan.
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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CC's Team Tactical's World View (@CCsTeamTactical) reported@TheLizVariant In Australia my isp optus said that due to my phone being old I would have to upgrade my phone as it would be disconnected when the new system is in place and that the phone would not be able to communicate with emergency services. So basically we are screwed !
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Jean-Pierre YIN (@kalsue) reported@llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.
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Ben 🇺🇦🇦🇺🚴 (@thecattery) reported@_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this
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Warren (@Wazzels5) reported@Optus Forget about it I’m looking at other options and going to leave Optus. Poor form by your business.
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Jordan Wardle (@JordanWardle5) reported@theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.
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Wellnesskoenig 👾 (@mogelonmuskmog) reportedSo sad I see we was yesterday 1.86 I was -12% my ton I see but was fomo csuse Optus told we have now leave no war more but anyway my plan was to+-0 change it but so hard man im down 8k more than just 3.800 I see
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Optus Help (@optus_help) reported@timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan
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bndt (@banditkayfabe) reported@TheJoeySwoll No way this **** **** has made its way to you guys? This is some desperate **** in Perth who stages these things with her dad. She spams the same video at Optus Stadium thinking old people are looking at her but it’s just her dad. Don’t give it attention
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Tams (@Sam83826561) reported@jobsta @SBS Cant even get the app to stream the game, reminds me of the massive Optus fail
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💜⁷ ~🇦🇺 (@btsohteeseven) reported@googiespjm Optus! And I literally messaged them like x3 times a week telling them to fix my internet because it keeps cutting out!! I don’t understand this luck 🥹