Optus outages and service status in Oaklands, South Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Oaklands, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Oaklands, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oaklands, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Optus
Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oaklands, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Wi-fi | 8 days ago |
|
Adelaide
|
Internet | 1 month ago |
|
Adelaide
|
Phone | 1 month ago |
|
Adelaide
|
Wi-fi | 2 months ago |
|
Adelaide
|
Internet | 2 months ago |
|
Adelaide
|
Wi-fi | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Oaklands, South Australia
Latest outage, problems and issue reports in Oaklands and nearby locations:
-
ArchiesMum (@LizzieGeddes) reported from Adelaide, South Australia@MFWitches @Optus Well pleased to say I have never liked them so lucky this time!!! Gladys says it all and the smug insensitive ignorant CEO. Both a disgrace and disappointment
-
Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
-
Winsor Dobbin (@winsordobbin) reported from Adelaide, South Australia@Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail
-
Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
-
Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
-
Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
-
Brendan Cullen (@bcullen76) reported from Adelaide, South AustraliaGenerally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
-
Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
-
Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
-
Rachel Black (@RachelBlack2009) reported from Adelaide, South Australia@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.
-
Miriam Silva (@miriamsilva595) reported from Adelaide, South AustraliaTerrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
-
natasha alexandra w (@nartazartaz) reported from Adelaide, South Australia@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
-
Stephen Blakeney (@StephenB_adl) reported from Adelaide, South AustraliaI spoke to @Optus about cancelling my service and part of the package to keep me was a 12 months subscription to Equifax - so wait, do I need it or not? I don’t think it should be an optional extra 🤨
-
dynamic island dom (@iammrdom) reported from Adelaide, South AustraliaSeems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.
-
Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South AustraliaI saw one other post from someone else saying they were having internet connection issues with Optus. Is anyone else? Mine seems to go off overnight at some point & then kicks in when I turn on the fetch box after lunch.
-
STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, South Australia@sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?
-
Lady M 💫 (@harryxroyalty) reported from Adelaide, South Australia@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.
-
Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
-
stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
-
Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia@chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Fred the Mist🌫 (@FredSpider) reported@jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National
-
Munkeh ♀️🇦🇺 (@munkehsoup) reportedI ******* HATE OPTUS AND THEIR OUTSOURCED "CUSTOMER SERVICE" SO ******* MUCH. Talk about ******* unintelligible ******* morons. **** you Optus! Eat my ******* arse!
-
naymmm (@Naymmm_) reported@ARTCvan @stupidtechtakes talking about that one big optus outage I know abt gov killing volte incompatible phones
-
Joseph (@josephinvesting) reportedIn what they claim is a world first, $NOK and Optus used a robot dog to measure mobile coverage and design 6G networks. They also conducted a 6 GHz spectrum trial, in which a user could download a 2 hour HD movie in just a few seconds, or support over 140 simultaneous 4k video streams.
-
Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported@FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #
-
Satoshi Goy (@satoshigoy) reported@Optus Thanks, but that doesn’t address what actually happened. I was in the emergency broadcast area with a compatible device. There was no Optus coverage, but there was coverage from another network. Despite that, I never received the AusAlert. If emergency alerts can’t be delivered when your carrier is unavailable, even though another network is in range, that’s a significant issue. In an emergency, people shouldn’t miss life-saving warnings because of which carrier they’re with. Can you clarify whether AusAlerts are expected to be delivered in this scenario, or is this a limitation of the current system?
-
TheBlackRaven (@DanishDayle) reported@GraemeEtt If it's being sent via Telstra or Optus god help us.
-
StrangelyAmusing (@Weirdgripping84) reported🔔 Optus 2018 was hands down his best test hundred. That was really tough deck.
-
Mr J (@warcroft) reported@TimjboAU Remember a week ago when the entire telstea network went down? Remember a month before that when the entire optus/tpg network went down? Now next week we have the entire network government alert thing happening? Yeah, those network outages were 100% preparation for next week.
-
James One 😷 (@james00000001) reported@jilldlovinglife @Dempsey57Jackie Yeah seems to be no correlation to carrier, not an Optus problem