Optus outages and service status in Oaklands, South Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Optus generated 1 outage signal in the last 24 hours around Oaklands, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 10, 2:31 AM GMT+10.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Oaklands, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oaklands, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Optus
Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oaklands, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 minutes ago |
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Phone | 11 days ago |
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Wi-fi | 14 days ago |
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Internet | 1 month ago |
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Wi-fi | 2 months ago |
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Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optus Issues Reports Near Oaklands, South Australia
Latest outage, problems and issue reports in Oaklands and nearby locations:
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South AustraliaOptus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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David McCandless (@davemc) reported from Adelaide, South AustraliaSeems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia@actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Shahzad Siddique (@EngrMShehzad) reported from Adelaide, South AustraliaI’m not impressed by @Optus services. I wanna cancel the plan.
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Philip Downes * (@phileboy11) reported from Adelaide, South AustraliaHey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend
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Mr Dom (@iammrdom) reported from Adelaide, South AustraliaI’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.
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Miriam Silva (@miriamsilva595) reported from Adelaide, South AustraliaTerrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Living life naked (@paulnudeisbest) reported from Adelaide, South AustraliaAfter 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.
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Lady M 💫 (@harryxroyalty) reported from Adelaide, South Australia@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, South AustraliaCommentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Gooseman (@perthozguy77) reportedOptus Stadium has a drainage problem! ‘Players slipping over because of the pressure’ My ***! Can see the water splashing out beneath them. #AFLFreoSwans
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Hipstergeddon (@hipstergeddon) reportedTelstra is Down. Had to switch to the backup Optus sim. Yuk.
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Crowid Michael (@BPCrowvid) reportedThe Optus Stadium surface is simply the worst; it’s worse than those arena shows that do Disney on Ice
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Arthur Barrett (@Ayyyyybeeeee) reportedHere in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?
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Not This Little Black Duck 💉💉💉💉😷⚖️☮️ (@YoiksAndAway) reported@AlanBixter Particularly after @Optus emergency access fuckups, there's no excuse for not having robust redundancies & fail safes @Telstra are likely more focussed on cost-cutting & leveraging unwanted, untested AI to boost management bonuses CEOs should face jail time for such negligence
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Danielle Hitch (@DanielleHitch) reportedUpdate 2: Helped to log into messaging (good). Now I discover the complaint is filed under 'a credit default' - wtf! Called to review plan and get new phone. I'm back to the person that said 'no' this morning. Would be funny if it wasn't so utterly infuriating...@Optus
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ColinRenouf (@AICyberHome) reported@nswpolice A question. As modern phones support Sat for messages - mine switched to it - should we be pushing for configs that use Sat for 000 for these circumstances? This is a good time to push Telstra and Optus to look at it rather than fine them
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Patrick 🇦🇺 (@pattpkr) reported@FranMooMoo Me to Telstra and optus are horrible.
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John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported@FranMooMoo And everyone thought Optus was bad when it happened, this was a software glitch, how do we know it wasn't aa hacker?
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Chris Smith (@chrissmithonair) reported@optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please