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Optus outages and service status in Oaklands, South Australia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Oaklands, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 10, 2:31 AM GMT+10.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Oaklands, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oaklands, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Optus

Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oaklands, South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 18 minutes ago
Adelaide Phone 11 days ago
Adelaide Wi-fi 14 days ago
Adelaide Internet 1 month ago
Adelaide Wi-fi 2 months ago
Adelaide Internet 2 months ago

Nearby cities with recent reports

Adelaide

1 recent signals

18 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Oaklands, South Australia

Latest outage, problems and issue reports in Oaklands and nearby locations:

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • sian_walden
    Sian Walden (@sian_walden) reported from Adelaide, South Australia

    @alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • davemc
    David McCandless (@davemc) reported from Adelaide, South Australia

    Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.

  • suechook
    Susie 🌹 (@suechook) reported from Adelaide, South Australia

    @Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

  • LisaLemon09
    Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia

    @actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.

  • Mikey_Nicholson
    Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia

    @AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)

  • pe1erhowell
    Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia

    @jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh

  • ABlueSkyandaCoo
    christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

  • EngrMShehzad
    Shahzad Siddique (@EngrMShehzad) reported from Adelaide, South Australia

    I’m not impressed by @Optus services. I wanna cancel the plan.

  • wengywong
    Weng Wong (@wengywong) reported from Adelaide, South Australia

    @Optus I am unable to make outbound calls, when will this issue be resolved please?

  • phileboy11
    Philip Downes * (@phileboy11) reported from Adelaide, South Australia

    Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

  • iammrdom
    Mr Dom (@iammrdom) reported from Adelaide, South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • miriamsilva595
    Miriam Silva (@miriamsilva595) reported from Adelaide, South Australia

    Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

  • tamwisey
    Tam Wiseman (@tamwisey) reported from Adelaide, South Australia

    @Optus Netflix down here too 😢

  • paulnudeisbest
    Living life naked (@paulnudeisbest) reported from Adelaide, South Australia

    After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.

  • harryxroyalty
    Lady M 💫 (@harryxroyalty) reported from Adelaide, South Australia

    @Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

  • effielarocca
    Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia

    @Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

  • ChelseaFCOwner
    ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, South Australia

    Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • perthozguy77
    Gooseman (@perthozguy77) reported

    Optus Stadium has a drainage problem! ‘Players slipping over because of the pressure’ My ***! Can see the water splashing out beneath them. #AFLFreoSwans

  • hipstergeddon
    Hipstergeddon (@hipstergeddon) reported

    Telstra is Down. Had to switch to the backup Optus sim. Yuk.

  • BPCrowvid
    Crowid Michael (@BPCrowvid) reported

    The Optus Stadium surface is simply the worst; it’s worse than those arena shows that do Disney on Ice

  • Ayyyyybeeeee
    Arthur Barrett (@Ayyyyybeeeee) reported

    Here in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?

  • YoiksAndAway
    Not This Little Black Duck 💉💉💉💉😷⚖️☮️ (@YoiksAndAway) reported

    @AlanBixter Particularly after @Optus emergency access fuckups, there's no excuse for not having robust redundancies & fail safes @Telstra are likely more focussed on cost-cutting & leveraging unwanted, untested AI to boost management bonuses CEOs should face jail time for such negligence

  • DanielleHitch
    Danielle Hitch (@DanielleHitch) reported

    Update 2: Helped to log into messaging (good). Now I discover the complaint is filed under 'a credit default' - wtf! Called to review plan and get new phone. I'm back to the person that said 'no' this morning. Would be funny if it wasn't so utterly infuriating...@Optus

  • AICyberHome
    ColinRenouf (@AICyberHome) reported

    @nswpolice A question. As modern phones support Sat for messages - mine switched to it - should we be pushing for configs that use Sat for 000 for these circumstances? This is a good time to push Telstra and Optus to look at it rather than fine them

  • pattpkr
    Patrick 🇦🇺 (@pattpkr) reported

    @FranMooMoo Me to Telstra and optus are horrible.

  • JH_Otway_Ranges
    John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported

    @FranMooMoo And everyone thought Optus was bad when it happened, this was a software glitch, how do we know it wasn't aa hacker?

  • chrissmithonair
    Chris Smith (@chrissmithonair) reported

    @optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please