Optus outages and service status in Oaklands, South Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Oaklands, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Oaklands, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oaklands, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Optus
Optus is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oaklands, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Wi-fi | 20 days ago |
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Adelaide
|
Internet | 1 month ago |
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Adelaide
|
Phone | 2 months ago |
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Adelaide
|
Wi-fi | 2 months ago |
|
Adelaide
|
Internet | 3 months ago |
|
Adelaide
|
Wi-fi | 3 months ago |
Community Discussion
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Optus Issues Reports Near Oaklands, South Australia
Latest outage, problems and issue reports in Oaklands and nearby locations:
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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ArchiesMum (@LizzieGeddes) reported from Adelaide, South Australia@MFWitches @Optus Well pleased to say I have never liked them so lucky this time!!! Gladys says it all and the smug insensitive ignorant CEO. Both a disgrace and disappointment
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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dynamic island dom (@iammrdom) reported from Adelaide, South AustraliaSeems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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John Bowman (@bow55213735) reported from Adelaide, South Australia@Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Living life naked (@paulnudeisbest) reported from Adelaide, South AustraliaAfter 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South AustraliaOnline licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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paz (@ianparry9) reported from Adelaide, South Australia@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them
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John J Girvan (@johnjgirvan) reported from Adelaide, South AustraliaOptus now send videos in their email to help you understand your bill #sloptus
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Philip Downes * (@phileboy11) reported from Adelaide, South AustraliaHey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend
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Crowes Eye Photography 📷 (@croweseyephoto) reported from Adelaide, South AustraliaDon't think anyone realises within 10 years, it's possible that Onlyfans will be hacked. Just like Optus and Medibank. Doesn't help that the media are blowing it up like it's a potential way to become famous either. It's something everyone on it will eventually live to regret.
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gcov (@gcov5) reported from Adelaide, South AustraliaOptus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan Kelly (@brendan_kelly9) reported@nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.
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Scarab (@ScarabOfficial) reported@tiny_watermelon @Optus I just realised I didn't get an alert today either, while I was sleeping. Considering I'm a disabled pensioner that's a little concerning. In the days of landline phones, I was on a high-priority service. Maybe it's because I don't have a smartphone ? Goodness knows.
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Jason Anders (@Jet_Anders) reported@Optus @OptusNewsRoom @Optus I also have been experiencing problems with apps loading despite having 4G.
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Satoshi Goy (@satoshigoy) reportedThe fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.
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ARENA 🇦🇺 (@PlayAtArena) reportedOkay, why's there suddenly a wave of people online saying they DIDN'T get the AusAlert? The Conspiracy grows... was this targeted? who did they target and why? SUS ON RED. Doesn't help that ******* Optus has such a **** tower here. It's RIGHT THERE OPTUS! I see it from my house!
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I Love Grapefruit (@AnJam1980) reported@RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL
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Jason Anders (@Jet_Anders) reported@Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?
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Optus Help (@optus_help) reported@zanekyal Hey, Nicole. It appears that the screenshot shown captures a partially completed Speed Test for your connection to the Optus Mobile Network, as opposed to the same Wi-Fi connection as your TV. We would recommend connecting your phone to the same Wi-Fi connection and completing this again. Should there be any further concerns after this, please don't hesitate to send us a Direct Message, where we can verify some additional information and assist further. - Dillon
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Eagles. Stats and random. (@EaglestatsNW) reportedIt's not possible for that to happen. I think not quite as bad as at Optus, both require a full clearing of the decks across the whole club. This isn't a rebuild in culture which is clearly what's required. It's just collecting players & not making them gel
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Richie_Night Owl (@richardmelb05) reportedOur @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment