Optus outages and service status in Oaklands, South Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Oaklands, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Oaklands, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Oaklands, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Optus
Optus is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oaklands, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 11 days ago |
|
Adelaide
|
Phone | 21 days ago |
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Adelaide
|
Wi-fi | 24 days ago |
|
Adelaide
|
Internet | 2 months ago |
|
Adelaide
|
Wi-fi | 2 months ago |
|
Adelaide
|
Internet | 2 months ago |
Community Discussion
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Optus Issues Reports Near Oaklands, South Australia
Latest outage, problems and issue reports in Oaklands and nearby locations:
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Mr Dom (@iammrdom) reported from Adelaide, South AustraliaI’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, South Australia@sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?
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Living life naked (@paulnudeisbest) reported from Adelaide, South AustraliaAfter 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.
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anthony ashton (@bloodhoundau) reported from Adelaide, South Australia@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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John J Girvan (@johnjgirvan) reported from Adelaide, South AustraliaOptus now send videos in their email to help you understand your bill #sloptus
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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ArchiesMum (@LizzieGeddes) reported from Adelaide, South Australia@MFWitches @Optus Well pleased to say I have never liked them so lucky this time!!! Gladys says it all and the smug insensitive ignorant CEO. Both a disgrace and disappointment
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Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia@actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.
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John Bowman (@bow55213735) reported from Adelaide, South Australia@Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia@chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Crowes Eye Photography 📷 (@croweseyephoto) reported from Adelaide, South AustraliaDon't think anyone realises within 10 years, it's possible that Onlyfans will be hacked. Just like Optus and Medibank. Doesn't help that the media are blowing it up like it's a potential way to become famous either. It's something everyone on it will eventually live to regret.
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South AustraliaHey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia@NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Lady M 💫 (@harryxroyalty) reported from Adelaide, South Australia@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.
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lAyLa (@laylaflynn13) reported from Adelaide, South Australia@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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- Mat - (@mat_boore) reportedLet’s forget the umpiring, taunting and constant booing of this underrated crowd, what’s the go with this Optus stadium deck, the worst ground in the AFL currently, on par with what was dished up for origin last night. Awful. #aflfreoswans
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A K (@AK22762976) reported@Birdsperch Clearly no contingency for terrestrial fail [all eggs in one basket] even with satellite backup downlink distribution relies on terrestrial bearers (circuits), Even Optus with satellite support incorporates terrestrial distribution -Contingency planning is key & costs money
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Ash 🇦🇺 (@TheInspectorAsh) reported@JacintaAllanMP We saw similar issues with Optus. There is supposed to be redundancy that allows emergency calls to be carried over any available mobile network. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backup systems that share the same points of failure.
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Cameron Holt (@Strikerminime) reported@Optus are the worst telco on the planet. You’d think that after over 30 years of loyalty they’d be willing to negotiate a compromise and maybe even a little leniency to someone in financial hardship, but no. They don’t care. It’s all about the money. Stay away from @Optus
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Oz Trooper (@TrooperOz) reported@jbulldogs4 Not really as its still ongoing. They told people to use a optus or vodafone device thats not Telstra. Thats some reliable service isnt it. Shouldn’t be happening but probably a overseas disgruntled workers!.
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John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported@FranMooMoo And everyone thought Optus was bad when it happened, this was a software glitch, how do we know it wasn't aa hacker?
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Casey McGregor (@CaseyMcGregorAu) reported@borisstephens Firstly, taxes do not fund government spending, critical misconception the establishment perpetuates on purpose to justify austerity. Secondly, you're right to say that just throwing money at problems does not automatically fix anything. You still need competent management and a plan. All nationalisation does at a baseline is remove the profit motive that leads to cutting corners on network maintenance to save money, which is what leads in part to outages like this. And I haven't just proposed renationalisation, I've also proposed using Optus' satellite expertise to create a publicly-owned, privacy-first satellite internet network to challenge Starlink.
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▪️▫️DAVID▪️▫️ (@turtlemagpies) reported@Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage
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Ban-Foo Leong (@BanFoo_) reported@Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!
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TRPoint.pics 🏳️🌈 (@thatfancypear) reported(not to mention, I was in the OPTUS shop when this occured, and has occured many times...) I couldn't send any messages on discord but speed tests were fine, I smell layer 7 sniffing and dodgy QoS to make your network look better...