Optus Outage Report in Prospect, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Prospect, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Prospect and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Prospect, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
City | Problem Type | Report Time |
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Adelaide | Internet | |
Adelaide | Internet | |
Adelaide | Internet | |
Adelaide | Internet | |
Adelaide | Phone | |
Adelaide | Phone |
Community Discussion
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Optus Issues Reports Near Prospect, State of South Australia
Latest outage, problems and issue reports in Prospect and nearby locations:
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin McKenzie
(@gav_mck) reported
Anyone else having @Optus mobile calling issues today?
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Knight OwL 🦉
(@yaboiandro) reported
@Optus I say **** No to optus! I just Left you useless pricks,so stop spamming me! 🖕 #fuckoffoptus
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Shane Henry
(@Hirald0) reported
Major first world problem disclaimer but no matter how much server space it saves, the general prevalence of on-demand sports content being downgraded to 25fps is annoying af. Optus are very guilty of this. Kayo are with some things. Stan, interestingly, haven’t been so much.
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Darren Allatt
(@DarrenAllatt) reported
Hey @Optus WTF is up with only issuing an Invoice AFTER payment is made, and on DD? My payment of $270 didn't go through OBVIOUSLY because that's not what my Bill should be ($120) NOW, I can't see ANY DETAILS of WHY TF You would BILL ME $270 FK Your new invoicing system!
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a *****
(@sabbz101) reported
Optus count your fkn days because why is my data so slow huh????
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wrikl001
(@wrikl001) reported
@Optus #1 Worst SP. knew I shouldn’t have gone with a partner who relies on you, the words just don’t go together. 3 months of network issues, no phone, no internet again. @moosemobileau not impressed - no notification, no compensation offers, nothing. I had thought better of you
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杨朱路人甲
(@huouer) reported
@aestheticwheein @NBN_Australia May I know which RSP you are with? I’d like to understand whethe it is an issue of my RSP, Optus, or it is a common NBN issue of all RSP
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wrikl001
(@wrikl001) reported
@optus that’ll teach me to even use one of your partners who relies on your network - rely + Optus just don’t go in the same sentence. 3 months of no network at home/in our area - I’ve said it before…you are The Worst SP on the planet, and @moosemobileau - not happy.
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Beth Turnbull
(@BethTurnbu8778) reported
@Optus I have spoken to an assistant on your app. It was the sixth convo. He told me that the outage will be fixed on Wednesday.
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JS
(@JS23789046) reported
@3921Eagles Yep, and Brisvegas Lyins have never played us at home at Optus! Yet we still have to fly there to play them. Fkn VFL scum