Optus

Optus Outage in Prospect, State of South Australia

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 No problems detected at Optus

Optus problems in the last 24 hours in Prospect, State of South Australia

Optus Outage Chart in Prospect, State of South Australia 06/06/2020 14:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 63.73% Internet
  • Phone 23.04% Phone
  • Wi-fi 5.88% Wi-fi
  • Total Blackout 4.41% Total Blackout
  • E-mail 1.96% E-mail
  • TV .98% TV

Optus Outage Map Near Prospect, State of South Australia

The most recent outage reports and issues originated from Adelaide and Craigburn Farm.

AustraliaAdelaide Phone
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Optus in Prospect, State of South Australia Comments

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Optus Issues Reports Near Prospect, State of South Australia

Latest outage, problems and issue reports in Prospect and nearby locations:
  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

  • effielarocca Teresa LaRocca (@effielarocca) reported from Adelaide, State of South Australia

    @Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

  • returnofsmith Paul Mizzi (@returnofsmith) reported from Adelaide, State of South Australia

    Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡

  • sian_walden Sian Walden (@sian_walden) reported from Adelaide, State of South Australia

    @alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

  • stratEGbywade stratEG by wade (@stratEGbywade) reported from Adelaide, State of South Australia

    @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

  • keegansard Keegan J. Sard (@keegansard) reported from Adelaide, State of South Australia

    Hey @Optus - your app is broken again! DM me.

  • LeithGourlay Leith Gourlay (@LeithGourlay) reported from Adelaide, State of South Australia

    @danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected

  • bloodhoundau Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.

  • realLeoJames Leo James (@realLeoJames) reported from Adelaide, State of South Australia

    @DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...

  • NixLib Nikki May 📚 (@NixLib) reported from Adelaide, State of South Australia

    Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus

  • pe1erhowell Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, State of South Australia

    @jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

  • laylaflynn13 lAyLa (@laylaflynn13) reported from Adelaide, State of South Australia

    @Optus I just wanted to relax and watch Netflix for once and the internet is down wtf

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • James34752431 James (@James34752431) reported

    @Optus @optus needs to check it is not breaking the law by sending unsolicited emails I have repeated request stop and have even unsubscribed from- Im not a customer. It breaks several laws in my country so probably does in Australia.

  • James34752431 James (@James34752431) reported

    @Optus So delighted @optus keeps all its customers and Australia connected. Sadly, I am not so happy they keep emailling me about an account I don't hold, have never held and will never hold... I am not Australian and live on tbe other side of the world.

  • RahulPrasad74 Rahul Prasad (@RahulPrasad74) reported

    @TeslaBrisbane @techAU @Aussie_BB And it’s good to hear an Aussie accent at the other end of the line..hehe. Also, someone like Telstra or Optus would have quoted me 10 business days for service to commence/transfer. Go figure 😳😳

  • Vaughan2530 Nathan 🇭🇲 (@Vaughan2530) reported

    @Optus is the only business I know where a customer wants a new contract and you talk them out of it.

  • AnnabelParsons Annabel Parsons (@AnnabelParsons) reported

    Day 3 of constant drop out of internet @Optus Incident has been reported & website shows ‘under investigation’ for 3 whole days now!!

  • Warrigal_D Mingo (@Warrigal_D) reported

    @Optus I got a hold of tech support on the phone and they said its a NBN issue and have arranged for a Technician to come out and look into the issue.

  • cambuntu cambuntu (@cambuntu) reported

    @Optus Please read my chat history (messaging in the app) and help me!!! I need the internet!!,

  • cambuntu cambuntu (@cambuntu) reported

    @Optus please help! My cable modem failed last week. Tech support chat said they would send a new one out. Meantime they said go to store and get 4G dongle. Stores around me are closed due COVID. One store open did not have stock. Chat said because of this they (cont).....

  • TracyMarttell Travis Allen 🐝 (@TracyMarttell) reported

    @Optus I think it’s highly unprofessional to be going a month without internet yet still being charged for the service. Not only that but when your plan states you’ll be getting 80MB/s download speed and then being told by one of your team members that <10MB/s is really good.

  • Orlandoi Orlando (@Orlandoi) reported

    @Optus what a load of crap, charging a $2.20 fee for non direct debit even though payment is made via B-Pay. It costs you nothing to send an email invoice and yet this ripoff fee is added to the bill. Even Telstra don’t rip their customers off this way.