Optus Outage Report in Prospect, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Prospect, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Prospect and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (7%)
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TV (2%)
Live Outage Map Near Prospect, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Prospect, State of South Australia
Latest outage, problems and issue reports in Prospect and nearby locations:
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Urban Wronski
(@UrbanWronski) reported
Sometimes I pity the AFP. Does it have any credibility at all? Some poor woman in uniform is explaining that the process of catching the Optus criminal will be long and slow because the perpetrator is using "obfuscation techniques". Obfuscation? The AFP is an expert in that.
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cryptonipz
(@cryptonips2) reported
@Optus #OptusHack This is a fail on so many levels. Can't login to any apps, called, told to cancel in store. In store told to call cancellations Cancelations hangs up anywhere from 23 minutes to an hour of being on hold
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Mel
(@macattackmel) reported
Day 13 of trying to get @optus to solve my issues. I’ve got the #TIO involved cause Optus refuse to take any responsibility. Can’t even receive calls in my house. Can’t get them outside either. Glad I spend money on this kind of service #optusfail
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Jen Dudley-Nicholson
(@jendudley) reported
So the AFP's Operation Guardian will help the 10,000 Optus customers who had their ID stolen and exposed. First question: is someone going to contact them? #optusbreach
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Gloria Balogh Gottlieb
(@BaloghGottlieb) reported
@7NewsSydney @Optus How STUPID.the cost will eventually be passed on to ALL CUSTOMERS COMPANY LAUGHING,TYPICALLY STUPID APPROACH AUSTRALIAN OF OVERKILL AND KNEE JERK REACTION…Find ******* culprit deal situation in terms of punishment so that CRIME Not happen again
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Mätthew
(@ecckies) reported
I never want to work in OpSec after seeing the Optus mistake. Knowing that could be me, a tired and overworked employee, making that same mistake.
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david johnston
(@Johnston10David) reported
@SenPaterson @Birmo The only person who should help with fresh passports is Optus and at their cost Mr Patterson! Don't try and drag the Govt into your snotty little game
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Phillip Urmson
(@phillipiurmson) reported
Blaming a company for being hacked because their security was inadequate is like blaming a burglary victim for leaving the door unlocked. If Optus let down their customers, then the government let down Optus. The hackers are the real enemy, aren't they? #OptusDataBreach
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kc
(@VonTonks) reported
AFP: "We are continuing to investigate the cause of the data breach" The investigation: "Hey Optus, did you happen to leave your whole customer database on the internet?"
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Glen Schaefer
(@hardenuppete) reported
@ServiceNSW @ellisoconnor Yes I am not stupid, thanks. I have read your information and note the difficult and lengthy process to replace my drivers license, then seek costs for replacement from Optus. This is a poor response and needs to be streamlined and made free to all those affected.