Optus

Optus Outage Report in Prospect, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Prospect, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Prospect and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Prospect, State of South Australia 07/21/2024 07:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Prospect, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Phone
AustraliaAdelaide Internet
AustraliaAdelaide E-mail
AustraliaAdelaide Phone
AustraliaAdelaide Wi-fi
AustraliaAdelaide Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Prospect, State of South Australia

Latest outage, problems and issue reports in Prospect and nearby locations:

  • ILM126 Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, State of South Australia

    @GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

  • Ashaheem Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • bcullen76 Brendan Cullen (@bcullen76) reported from Adelaide, State of South Australia

    Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!

  • drnicktellis Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

  • nartazartaz natasha alexandra w (@nartazartaz) reported from Adelaide, State of South Australia

    @Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit

  • EngrMShehzad Shahzad Siddique (@EngrMShehzad) reported from Adelaide, State of South Australia

    I’m not impressed by @Optus services. I wanna cancel the plan.

  • Mikey_Nicholson Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, State of South Australia

    @AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)

  • ChelseaFCOwner ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, State of South Australia

    Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

  • johnjgirvan John J Girvan (@johnjgirvan) reported from Adelaide, State of South Australia

    Optus now send videos in their email to help you understand your bill #sloptus

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus I am unable to make outbound calls, when will this issue be resolved please?

  • GrantTDavies A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • rovingrob Rob Scriva (@rovingrob) reported from Adelaide, State of South Australia

    Is the Optus network cooked in Adelaide? So slow. Can’t even checkin

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.

  • LadyPoop2 Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, State of South Australia

    @DougCameron51 Very Bad Moce,Optus!!So bad for business....

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia

    Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS

  • GrantTDavies A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia

    Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • saroadie Roy (@saroadie) reported from Adelaide, State of South Australia

    @Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ButtHead4000 ButtHead (@ButtHead4000) reported

    @Optus @annamgirardi What a cop out. Considering you’ve finally woken up to the fact that Optus has an outage, why does she need to DM you her account details? Do all affected customers need to DM you in order for you to fix a fault at your end? No wonder it takes so long with this kinda rubbish

  • Optus Optus (@Optus) reported

    @deanja110 Hi. We’re aware of an issue impacting Optusnet emails for some Optus customers (Ref#25523712). We understand email access is important and are working to restore services as a priority. We do apologise for any inconvenience this may cause. - Harrison

  • rzh_edits Ryan Hacker (@rzh_edits) reported

    @rualre @Optus Inbox me now directly I got similar issue reported to my Dm but I got it resolved instantly

  • NJmelb Gnomester (@NJmelb) reported

    @Optus Why can’t Optus be proactive and let impacted customers know. This has been an issue for hours- and I get a message in the Optus app about winning tix to the GP yet NOTHING about this. You have our contact details.HAVE YOU LEARNT NOTHING??

  • brightgarlicb brightgarlicbread (@brightgarlicb) reported

    @Optus Can you maybe i dont know, post about the email outage somewhere? You're wasting many peoples times troubleshooting something that is entirely an issue on your side, and the only mention there is an issue is in replies to people tweeting at you.

  • Optus Optus (@Optus) reported

    @NJmelb Hi there. We’re aware of an issue impacting Optusnet emails for some Optus customers (Ref#25523712). We understand email access is important and are working to restore services as a priority. We do apologise for any inconvenience this may cause. - Harrison

  • Optus Optus (@Optus) reported

    @cathezz56 Hi Cath, we’re aware of an issue impacting Optusnet emails for some Optus customers (Ref#25523712). We understand email access is important and are working to restore services as a priority. We do apologise for any inconvenience this may cause. Thanks - Mary

  • SWANKYGOD Matthew McDonald (@SWANKYGOD) reported

    @bobolatiCS @Optus Aussie broadband has issues with internet as well, internet disconnect every 5 minutes and takes 5 mins to reconnect and continuously happening all day for the past 8 days now, nbn tech coming tomorrow to have a look

  • NJmelb Gnomester (@NJmelb) reported

    @Optus can’t access my email - been down since 2am. Can’t get through on phone to talk to someone. What is going on ?

  • RogersKareena Kareena (@RogersKareena) reported

    @82Ames @Optus Play games? I can't get any internet. I'm spending every day trying to get connected. All I get is switch everything off, reset everything, not our problem. Been goi ng on for 6 months plus. No help. Even have to cancel subscriptions because you have me running at 11mbps.