Optus Outage in Prospect, State of South Australia

@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf

@Optus Netflix down here too 😢

@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.

@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them

Dear @Optus, the Internet service in the Magill (SA) area over the past 3 days has been averaging dial-up speed... Not impressed! 🤬🤬🤬

@kts350 @Optus My brother is also with them and is also nbn certified tech as of a few weeks ago so any issues I just call him 😅

After 15+ years looks like time to leave @Optus Worst customer service experience. I’m actually trying to stay give you more money and you’re driving me away with rudeness and incompetence!!

@Optus just made an international regular outgoing call on the optus network to a friend who obviously has saved my number so ideally should have my name flashing as caller ID. But the caller ID was showing as +5065. U reckon there’s an error? Can share the screenshot on DM.

@josephinefacchi Optus fucking sucks dick. Rip offs and the coverage is shit

@3AWisfootball You talk shit Gillon, people kicked out of Optus stadium tonight just for barracking #stopruiningourgame you are turning it into a sissy game , take ya tie off and be a real supporter am I right @HoolyMcg

At @OptusStadium, @Optus customer, mobile reception like 1997 dial-up. 👏 #Optus #OptusOut #AFLEaglesDons #AFL

@Optus can't got onto psn or fortnite. Not connecting to servers. Assuming this is an Optus problem given no one else on fortnite is having this issue..

@Optus I am getting his issue constantly and reset modem each time. I am currently getting 16mbs and I pay for 40-48mbs. I am not doing a factory reset and having to set my modem up again it is clearly your network that is the problem. I restart the modem each time.

@MikePresland I end up on 4g every night as my optus nbn goes to shit in peak times

Nathan Van Berlo (Eagles Assistant): "There has been an improvement in the Optus Stadium surface from 12 months ago, both clubs are looking at the issue closely." #AFLEaglesDons

@Optus All fixed, thanks. Btw, it's the replacement for live chat in the app that nearly broke me... Hope I don't need any support over the next 12mo.

@Optus Hey Optus, my internet in my Area is really really slow. I’ve restarted my internet 10x today and nothing has changed. Also I have left it off for 1 hour and hasn’t changed anything. What is wrong with my home internet!!!

@thcnunz @OptusSport @JBHiFi You will first need to subscribe through the app and then use the same login to sign into Optus Sport on the fetch box. Kartik

Optus Internet - $hit - back on with compensation to my 4G phones - don't let them get away with inferior service